# NexHealth vs iPlum Comparison | | NexHealth | iPlum | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.3 out of 5 | | **Total Reviews** | 120 | 203 | | **Largest Market Segment** | Small-Business (92.0% of reviews) | Small-Business (96.9% of reviews) | | **Entry Level Price** | Contact Us Per Month | $8.99 | --- ## Top Pros & Cons ### NexHealth Pros: - Ease of Use (28 reviews) - Customer Support (14 reviews) Cons: - Messaging Issues (4 reviews) - Technical Issues (4 reviews) ### iPlum Pros: - Ease of Use (104 reviews) - HIPAA Compliance (52 reviews) Cons: - Texting Issues (28 reviews) - Call Issues (25 reviews) --- ## Ratings Comparison | Rating | NexHealth | iPlum | |---|---|---| | **Meets Requirements** | 9.3 (92 reviews) | 9.2 (185 reviews) | | **Ease of Use** | 9.6 (94 reviews) | 8.6 (187 reviews) | | **Ease of Setup** | 9.5 (78 reviews) | 7.9 (178 reviews) | | **Ease of Admin** | 9.6 (66 reviews) | 8.6 (46 reviews) | | **Quality of Support** | 9.7 (92 reviews) | 8.4 (151 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (63 reviews) | 8.2 (47 reviews) | | **Product Direction (% positive)** | 9.8 (94 reviews) | 8.6 (186 reviews) | --- ## Pricing ### NexHealth #### Entry-Level Pricing Plan: NexHealth Scheduling Price: Contact Us Per Month Description: Automate appointment booking, reduce no-shows, and fill last-minute cancellations without adding staff or compromising your workflow. Key Features: - Real-Time Online Booking - Google Booking Integration - 1-Click Recall Booking [Browse all 4 editions](https://www.g2.com/products/nexhealth/pricing) #### Free Trial No ### iPlum #### Entry-Level Pricing Plan: Standard Price: $8.99 Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions. Key Features: - Get US or Canada Local Number - Calling & Multimedia Texting - Voicemail [Browse all 2 editions](https://www.g2.com/products/iplum/pricing) #### Free Trial No --- ## Features Comparison By Category ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **NexHealth** | 8.8/10 | 63 | | **iPlum** | N/A | N/A | #### Information Flow | Feature | NexHealth | iPlum | |---|---|---| | **Patient Case Management** | 8.9 (36 reviews) | Not enough data | | **Referrals Management** | 7.5 (26 reviews) | Not enough data | | **Records Management** | Feature Not Available | Not enough data | #### Patient Experience | Feature | NexHealth | iPlum | |---|---|---| | **Dashboards & Reporting** | 8.6 (33 reviews) | Not enough data | | **Team Management** | 9.0 (35 reviews) | Not enough data | | **Secure Communications** | 9.2 (42 reviews) | Not enough data | | **Patient Experience Management** | 9.6 (45 reviews) | Not enough data | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **NexHealth** | N/A | N/A | | **iPlum** | 9.0/10 | 126 | #### Platform | Feature | NexHealth | iPlum | |---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.3 (119 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.2 (123 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 8.5 (111 reviews) | | **Clinical Communication - HIPAA Compliance** | Not enough data | 9.1 (113 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.3 (121 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.0 (115 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.0 (111 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.9 (114 reviews) | ### Healthcare Integration Engines | Product | Score | Reviews | |---|---|---| | **NexHealth** | 9.6/10 | 12 | | **iPlum** | N/A | N/A | #### Data Management | Feature | NexHealth | iPlum | |---|---|---| | **Health Data Exchange** | 9.6 (9 reviews) | Not enough data | | **Regulation & Compliance** | 9.7 (10 reviews) | Not enough data | | **User Access** | 9.7 (11 reviews) | Not enough data | #### Operations Management | Feature | NexHealth | iPlum | |---|---|---| | **Third-Party Software Integrations** | 9.3 (12 reviews) | Not enough data | | **System Interoperability** | 9.5 (11 reviews) | Not enough data | | **Integration Services** | 9.4 (11 reviews) | Not enough data | | **Interface Status Updates** | 9.5 (10 reviews) | Not enough data | | **Operational Support** | 10.0 (10 reviews) | Not enough data | #### Agentic AI - Healthcare Integration Engines | Feature | NexHealth | iPlum | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Patient Intake | Product | Score | Reviews | |---|---|---| | **NexHealth** | 8.9/10 | 23 | | **iPlum** | N/A | N/A | #### Patient Convenience | Feature | NexHealth | iPlum | |---|---|---| | **Tablets and Kiosks** | 9.4 (21 reviews) | Not enough data | | **Payment Collection** | 9.4 (18 reviews) | Not enough data | | **Form Workflow** | 9.2 (18 reviews) | Not enough data | | **Patient Check-in** | 9.6 (19 reviews) | Not enough data | | **Mobile Patient Intake** | 9.8 (20 reviews) | Not enough data | #### Administration | Feature | NexHealth | iPlum | |---|---|---| | **Patient Data Transfer** | 9.4 (20 reviews) | Not enough data | | **HIPAA Compliance** | 9.6 (19 reviews) | Not enough data | | **Insurance Credentialing** | 7.0 (18 reviews) | Not enough data | | **ID Verification** | 6.4 (16 reviews) | Not enough data | | **Appointment Scheduler Integration** | 9.2 (19 reviews) | Not enough data | | **E-Signature** | 9.4 (16 reviews) | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **NexHealth** | 9.1/10 | 50 | | **iPlum** | N/A | N/A | #### Patient-Centered Functions | Feature | NexHealth | iPlum | |---|---|---| | **Online Presence Management** | 9.1 (37 reviews) | Not enough data | | **Patient Feedback Management** | 9.0 (41 reviews) | Not enough data | | **Patient Portal** | 7.5 (33 reviews) | Not enough data | | **Patient Communications** | 9.7 (45 reviews) | Not enough data | | **Integration with Wearables** | Feature Not Available | Not enough data | #### Operations | Feature | NexHealth | iPlum | |---|---|---| | **Workflow Management** | 9.3 (43 reviews) | Not enough data | | **Interoperability** | 9.3 (42 reviews) | Not enough data | | **Digital Intake Forms** | 9.5 (41 reviews) | Not enough data | | **Engagement Measuring** | 9.1 (44 reviews) | Not enough data | | **Patient Satisfaction Management** | 9.4 (45 reviews) | Not enough data | | **EHR Integration** | 9.1 (41 reviews) | Not enough data | | **IPC Systems Integration** | 8.7 (35 reviews) | Not enough data | #### Generative AI | Feature | NexHealth | iPlum | |---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **NexHealth** | N/A | N/A | | **iPlum** | 8.5/10 | 24 | #### Technology | Feature | NexHealth | iPlum | |---|---|---| | **Telecommunications** | Not enough data | 9.4 (24 reviews) | | **Low Bandwidth Support** | Not enough data | 8.9 (23 reviews) | | **EHR Integration** | Not enough data | 7.7 (21 reviews) | #### Administration | Feature | NexHealth | iPlum | |---|---|---| | **Practice Branding** | Not enough data | 7.9 (21 reviews) | | **Practice Specific** | Not enough data | 8.0 (22 reviews) | | **Charting And Documentation** | Not enough data | 7.6 (21 reviews) | #### Compliance | Feature | NexHealth | iPlum | |---|---|---| | **HIPAA Compliance** | Not enough data | 9.3 (23 reviews) | | **State Regulation Compliance** | Not enough data | 9.4 (22 reviews) | ### Unified APIs | Product | Score | Reviews | |---|---|---| | **NexHealth** | N/A | N/A | | **iPlum** | N/A | N/A | #### Integrations | Feature | NexHealth | iPlum | |---|---|---| | **Integration Breadth** | Not enough data | Not enough data | | **Data Processing** | Not enough data | Not enough data | | **Ease Of Integration** | Not enough data | Not enough data | #### Support | Feature | NexHealth | iPlum | |---|---|---| | **Documentation** | Not enough data | Not enough data | | **Professional Support** | Not enough data | Not enough data | | **Community Support** | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **NexHealth** | N/A | N/A | | **iPlum** | 6.9/10 | 112 | #### Platform Basics - VoIP Providers | Feature | NexHealth | iPlum | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | 7.4 (65 reviews) | | **Call Management** | Not enough data | 8.0 (70 reviews) | | **Network monitoring** | Not enough data | 7.5 (63 reviews) | | **Integrations** | Not enough data | 6.8 (66 reviews) | | **Virtual PBX** | Not enough data | 6.5 (62 reviews) | | **SIP trunking services** | Not enough data | 6.5 (62 reviews) | #### Basic Communication | Feature | NexHealth | iPlum | |---|---|---| | **Phone Calls** | Not enough data | 8.9 (96 reviews) | | **Video Calls** | Not enough data | Feature Not Available | | **Instant Messaging** | Not enough data | 8.9 (94 reviews) | | **Screen Sharing** | Not enough data | 5.9 (77 reviews) | | **Conference Calls** | Not enough data | 6.3 (72 reviews) | | **Desk-to-Desk Calls** | Not enough data | 6.6 (74 reviews) | #### Agentic AI - VoIP Providers | Feature | NexHealth | iPlum | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.3 (50 reviews) | | **Cross-system Integration** | Not enough data | 6.5 (50 reviews) | | **Adaptive Learning** | Not enough data | 6.4 (51 reviews) | | **Proactive Assistance** | Not enough data | 6.4 (49 reviews) | #### Access | Feature | NexHealth | iPlum | |---|---|---| | **Software Pairing** | Not enough data | 6.2 (69 reviews) | | **Browser Extension** | Not enough data | Feature Not Available | | **Individual Download** | Not enough data | 7.1 (78 reviews) | #### Advanced Features | Feature | NexHealth | iPlum | |---|---|---| | **Hold Music** | Not enough data | 5.7 (70 reviews) | | **Automated Attendants** | Not enough data | 6.4 (78 reviews) | | **VOiP Number** | Not enough data | 8.4 (88 reviews) | ### Google Workspace Communication Tools | Product | Score | Reviews | |---|---|---| | **NexHealth** | N/A | N/A | | **iPlum** | N/A | N/A | #### Agentic AI - Google Workspace Communication Tools | Feature | NexHealth | iPlum | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **NexHealth** | N/A | N/A | | **iPlum** | 7.8/10 | 27 | #### Agentic AI - Outbound Call Tracking | Feature | NexHealth | iPlum | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | | **Natural Language Interaction** | Not enough data | 7.6 (9 reviews) | #### Calling | Feature | NexHealth | iPlum | |---|---|---| | **Record Calls** | Not enough data | 7.5 (26 reviews) | | **Generate Location** | Not enough data | Feature Not Available | | **Call Types** | Not enough data | 8.6 (27 reviews) | | **Click-to-Call** | Not enough data | Feature Not Available | | **Auto Dialer** | Not enough data | 8.3 (11 reviews) | #### Contacts | Feature | NexHealth | iPlum | |---|---|---| | **Personalization** | Not enough data | 8.2 (26 reviews) | | **Information Locater** | Not enough data | Feature Not Available | | **Record Prospect Data** | Not enough data | 7.5 (25 reviews) | #### Insights | Feature | NexHealth | iPlum | |---|---|---| | **Notes** | Not enough data | Feature Not Available | | **Daily Summary** | Not enough data | Feature Not Available | | **Automated Voicemails** | Not enough data | Feature Not Available | | **Automated Emails** | Not enough data | Feature Not Available | | **Sorts Prospects** | Not enough data | Feature Not Available | | **Automated Note Taking** | Not enough data | 7.2 (10 reviews) | --- ## Categories **Unique to NexHealth (6):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Healthcare Integration Engines](https://www.g2.com/categories/healthcare-integration-engines), [Unified APIs Software](https://www.g2.com/categories/unified-apis), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm) **Unique to iPlum (5):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) --- ## Reviewer Demographics ### By Company Size | Segment | NexHealth | iPlum | |---|---|---| | **Small-Business** | 92.0% | 96.9% | | **Mid-Market** | 8.0% | 1.6% | | **Enterprise** | 0% | 1.6% | ### By Industry #### NexHealth - **Hospital & Health Care:** 40.5% - **Medical Practice:** 27.0% - **Health, Wellness and Fitness:** 25.2% - **Mental Health Care:** 1.8% - **Non-Profit Organization Management:** 0.9% - **Medical Devices:** 0.9% - **Consumer Services:** 0.9% - **Computer Software:** 0.9% - **Alternative Medicine:** 0.9% - **Accounting:** 0.9% #### iPlum - **Mental Health Care:** 53.6% - **Health, Wellness and Fitness:** 11.5% - **Hospital & Health Care:** 10.4% - **Individual & Family Services:** 3.6% - **Accounting:** 2.1% - **Consumer Services:** 2.1% - **Marketing and Advertising:** 2.1% - **Consulting:** 1.6% - **Medical Practice:** 1.6% - **Real Estate:** 1.6% - **Other:** 9.9% --- ## Alternatives ### Alternatives to NexHealth - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (138 reviews) - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4152 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (595 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (313 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews) ### Alternatives to iPlum - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3389 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1404 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1614 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews) - [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (338 reviews) - [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (161 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews) --- ## Top Discussions ### NexHealth No discussions available for this product. ### iPlum No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nexhealth-vs-iplum)