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# Newired vs Whatfix Comparison - What are their main differences?

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NewiredWhatfix[+ Add Product](#)

Reviews

**Newired** [

4.6/5(11)

](https://www.g2.com/products/newired/reviews#reviews)

**Whatfix** [

4.6/5(563)

](https://www.g2.com/products/whatfix/reviews#reviews)

Pricing

**Newired**
Free Trial

**Contact Us** 1 Number of tokens · Simple, Scalable Pricing for User Enablement

**Whatfix**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Newired**
Not enough reviews yet

**Whatfix**
3 months

Based on 10 responses

Return on Investment

**Newired**
Not enough reviews yet

**Whatfix**
10 months

Based on 6 responses

Perceived Cost

**Newired**
Not enough reviews yet

**Whatfix**
$$$$$

Average Discount

**Newired**
Not enough reviews yet

**Whatfix**
12%

Pros & Cons

**Newired**
Not enough data

**Whatfix**
[
Ease of Use (75)
](https://www.g2.com/products/whatfix/reviews?filters%5Bsentiment_snippet%5D=1743264&qs=pros-and-cons#reviews)[
Customer Support (58)
](https://www.g2.com/products/whatfix/reviews?filters%5Bsentiment_snippet%5D=1744046&qs=pros-and-cons#reviews)[
Learning Curve (26)
](https://www.g2.com/products/whatfix/reviews?filters%5Bsentiment_snippet%5D=1743327&qs=pros-and-cons#reviews)[
Time-Consuming (18)
](https://www.g2.com/products/whatfix/reviews?filters%5Bsentiment_snippet%5D=1742503&qs=pros-and-cons#reviews)

Integrations

**Newired**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3705492d18572ed8cf1c0971a1e4c998/hubspot-crm-integration-for-jira.png "Product Avatar Image")

HubSpot CRM Integration for...

](https://www.g2.com/products/hubspot-crm-integration-for-jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b2ca4a316f5af98a419d8625e9bb91f/hubspot-revenue-hub.png "Product Avatar Image")

HubSpot Commerce Hub

](https://www.g2.com/products/hubspot-revenue-hub/reviews)[

Microsoft Dynamics CRM

](https://www.g2.com/products/touchstone-crm-microsoft-dynamics-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/15063/large_detail_8052fc55a10a35c83a2a914233953035.png "Product Avatar Image")

Microsoft Dynamics CRM

](https://www.g2.com/products/microsoft-dynamics-crm-0b682591-6b04-46db-a455-0202f27c2db4/reviews)[
View all
](https://www.g2.com/products/newired/integrations)

**Whatfix**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e435b566b16abd9107c4a6ab1272a42/gep-quantum-intelligence.png "Product Avatar Image")

GEP Quantum Intelligence

](https://www.g2.com/products/gep-quantum-intelligence/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6905e7eda2501c6f7a0c15c4031cdef8/guidewire-insurancesuite.png "Product Avatar Image")

Guidewire

](https://www.g2.com/products/guidewire-insurancesuite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[
View all
](https://www.g2.com/products/whatfix/integrations)

Screenshots

**Newired**
 ![Newired screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/118826/Salesforce-newired.png)

**Whatfix**
 ![Whatfix screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/88186/in-app-guidance-new.gif)

Ratings

Meets Requirements

**Newired**

9.3

9.39

**Whatfix**

8.8

8.8372

Ease of Use

**Newired**

9.3

9.310

**Whatfix**

8.6

8.6459

Ease of Setup

**Newired**
Not enough data

**Whatfix**

8.3

8.3406

Ease of Admin

**Newired**
Not enough data

**Whatfix**

8.5

8.5295

Quality of Support

**Newired**

8.5

8.59

**Whatfix**

9.7

9.7372

Has the product been a good partner in doing business?

**Newired**
Not enough data

**Whatfix**

9.5

9.5293

Product Direction (% positive)

**Newired**

7.4

7.49

**Whatfix**

9.7

9.7352

Features

Digital Adoption Platform[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

Not enough data

8.4

269

User Analysis

Survey Implementation

Not enough data

8.0(won by default)

156

Data Analysis

Not enough data

8.1(won by default)

174

Real-Time Data

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

User Support

User Segmentation

Not enough data

8.2(won by default)

167

Multi-Language Support

Not enough data

8.0(won by default)

144

Behavior-responsive Messaging

Not enough data

8.0(won by default)

143

Walkthrough Type

Audio-visual Walkthroughs

Not enough data

8.5(won by default)

166

Text Bubble Walkthroughs

Not enough data

9.0(won by default)

194

Platform Basics - Digital Adoption Platform

Integration

Not enough data

8.2(won by default)

44

Communications

Not enough data

8.8(won by default)

62

Analytics - Digital Adoption Platform

Analytics

Not enough data

8.4(won by default)

49

Reporting/Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Functions - Digital Adoption Platform

Customer self-service

Not enough data

8.7(won by default)

57

In-app guidance

Not enough data

9.1(won by default)

86

Contextual Guidance

Not enough data

Not enough data

Agentic AI - Digital Adoption Platform

Adaptive Learning

Not enough data

7.1(won by default)

28

Asynchronous Learning

Not enough data

Not enough data

Blended Learning

Not enough data

Not enough data

Self-paced Learning

Not enough data

Not enough data

Additional Functionality

In-App Training

Not enough data

10.0(won by default)

5

Customer Experience Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Launch Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

API

Not enough data

Not enough data

User Onboarding

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Data Quality Control

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Self Service Tools

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Content Creation

Not enough data

Not enough data

Product Analytics[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

Not enough data

7.8

61

Product Analytics

Account-Level Analytics

Not enough data

8.1(won by default)

51

User-Level Analytics

Not enough data

8.2(won by default)

53

Segmentation

Not enough data

7.8(won by default)

48

Funnels

Not enough data

7.6(won by default)

46

Alerts

Not enough data

7.5(won by default)

46

Multi-Product Analytics

Not enough data

7.2(won by default)

42

User Scoring

Not enough data

7.0(won by default)

36

Integrations

Not enough data

7.4(won by default)

43

Usage Tracking/Analytics

Not enough data

Not enough data

Agentic AI - Product Analytics

Autonomous Task Execution

Not enough data

8.1(won by default)

6

Cross-system Integration

Not enough data

7.7(won by default)

5

Adaptive Learning

Not enough data

8.0(won by default)

5

Proactive Assistance

Not enough data

8.6(won by default)

6

Machine Learning

Not enough data

Not enough data

Behavioral Analytics - Product Analytics

Multi-Product Analytics

Not enough data

Not enough data

User level Analytics

Not enough data

Not enough data

Account level Analytics

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Funnels

Not enough data

Not enough data

Platform Infrastructure - Product Analytics

Cross System integrations

Not enough data

Not enough data

Alerts

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

AI driven optimization - Product Analytics

User scoring

Not enough data

Not enough data

Adaptive learning

Not enough data

Not enough data

Automated insights

Not enough data

Not enough data

Autonomous task execution

Not enough data

Not enough data

Additional Functionality

Conversion Tracking

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Customer Self-Service[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

7.7

182

Generative AI

AI Text Summarization

Not enough data

7.6(won by default)

51

Self-Service Experience

Knowledge Base

Not enough data

8.9(won by default)

151

Searchable Articles

Not enough data

8.8(won by default)

144

Community Forums

Not enough data

8.2(won by default)

95

Mobile Optimization

Not enough data

7.0(won by default)

68

Personalization

Not enough data

8.2(won by default)

84

Self-Service Platform

Branding

Not enough data

8.6(won by default)

93

Automation

Not enough data

8.1(won by default)

89

Artificial Intelligence

Not enough data

7.6(won by default)

77

Integrations

Not enough data

8.0(won by default)

90

Agentic AI - Customer Self-Service

Autonomous Task Execution

Not enough data

7.1(won by default)

13

Multi-step Planning

Not enough data

7.3(won by default)

13

Cross-system Integration

Not enough data

6.8(won by default)

13

Adaptive Learning

Not enough data

7.1(won by default)

14

Natural Language Interaction

Not enough data

6.8(won by default)

12

Proactive Assistance

Not enough data

7.9(won by default)

14

Decision Making

Not enough data

7.3(won by default)

14

Show 1 feature category with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Newired](https://images.g2crowd.com/uploads/product/hd_favicon/f574bc7148cdd5116d78c06850e8dc75/newired.svg "Newired")](https://www.g2.com/products/newired/reviews)

Newired

Small-Business(50 or fewer emp.)

45.5%

Mid-Market(51-1000 emp.)

36.4%

Enterprise(\> 1000 emp.)

18.2%

[![Whatfix](https://images.g2crowd.com/uploads/product/hd_favicon/518ca873424949e1f6e1bbb6d22fa697/whatfix.svg "Whatfix")](https://www.g2.com/products/whatfix/reviews)

Whatfix

Small-Business(50 or fewer emp.)

16.8%

Mid-Market(51-1000 emp.)

36.4%

Enterprise(\> 1000 emp.)

46.7%

Small-Business

(50 or fewer emp.)

45.5%

16.8%

Mid-Market

(51-1000 emp.)

36.4%

36.4%

Enterprise

(\> 1000 emp.)

18.2%

46.7%

Reviewers' Industry

[![Newired](https://images.g2crowd.com/uploads/product/hd_favicon/f574bc7148cdd5116d78c06850e8dc75/newired.svg "Newired")](https://www.g2.com/products/newired/reviews)
Newired

Utilities

9.1%

Publishing

9.1%

Program Development

9.1%

Music

9.1%

Machinery

9.1%

Other

54.5%

[![Whatfix](https://images.g2crowd.com/uploads/product/hd_favicon/518ca873424949e1f6e1bbb6d22fa697/whatfix.svg "Whatfix")](https://www.g2.com/products/whatfix/reviews)
Whatfix

Computer Software

14.4%

Information Technology and Services

13.6%

Insurance

4.0%

Financial Services

3.8%

Banking

3.4%

Other

60.9%

Alternatives

**Newired Alternatives**

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![WalkMe](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe")

[
WalkMe
](/products/walkme/reviews)

 ![Chameleon](https://images.g2crowd.com/uploads/product/hd_favicon/39c8e3797d75ed6e07d5ab1f538b780c/chameleon.svg "Chameleon")

[
Chameleon
](/products/chameleon/reviews)

 ![UserGuiding](https://images.g2crowd.com/uploads/product/hd_favicon/d2055ce522043b2d612708060473d539/userguiding.svg "UserGuiding")

[
UserGuiding
](/products/userguiding/reviews)

**Whatfix Alternatives**

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Pendo](https://images.g2crowd.com/uploads/product/hd_favicon/329b3a8933711abf9a020e59b8c6f792/pendo-io-pendo.svg "Pendo")

[
Pendo
](/products/pendo-io-pendo/reviews)

 ![Userpilot](https://images.g2crowd.com/uploads/product/hd_favicon/c91821dbb9e482073f733279827a3ae8/userpilot.svg "Userpilot")

[
Userpilot
](/products/userpilot/reviews)

 ![WalkMe](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe")

[
WalkMe
](/products/walkme/reviews)