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At a Glance
Market Segments
Small-Business (45.5% of reviews)
Enterprise (59.5% of reviews)
Entry-Level Pricing
801$ per month
No pricing available
Newired
Star Rating
(11)4.6 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
801$ per month
Browse all 3 pricing plansWalkMe
Star Rating
(529)4.5 out of 5
Market Segments
Enterprise (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WalkMe excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Newired. Users appreciate how WalkMe reduces training time with in-app support and self-service learning, enhancing efficiency and productivity.
- According to verified reviews, WalkMe's implementation process is praised for its intuitive onboarding wizard, which helps users get started quickly. In contrast, while Newired is noted for being easy to configure, it lacks the same level of user support during the setup phase.
- Users say that WalkMe's step-by-step guidance effectively reduces confusion and lowers support requests, making it a valuable tool for onboarding and training. Newired, while offering interactive guidance layers, does not match the comprehensive support that WalkMe provides.
- Reviewers mention that WalkMe's seamless integration with existing systems is a key driver for efficient digital adoption, with many highlighting its powerful features. Newired, on the other hand, is recognized for its adaptability to various software, such as CRM systems, but may not offer the same depth of functionality.
- Users highlight WalkMe's strong customer service, which contributes to a positive experience and fosters a sense of partnership. Newired's support is satisfactory, but it does not receive the same level of acclaim, indicating potential areas for improvement.
- According to recent feedback, WalkMe's focus on user experience is evident, as it helps users complete tasks easily and efficiently. While Newired provides a satisfactory experience, it may not deliver the same level of user engagement and satisfaction as WalkMe.
Pricing
Entry-Level Pricing
Newired
Newired Journeys + Tips
801$
per month
The price depends on the number of users, check our price calculator: https://www.newired.com/newired-pricing/
- You get the features and the components of both applications
WalkMe
No pricing availableFree Trial
Newired
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.3
9
8.7
465
Ease of Use
9.3
10
8.3
474
Ease of Setup
Not enough data
8.1
383
Ease of Admin
Not enough data
8.3
360
Quality of Support
8.5
9
8.8
460
Has the product been a good partner in doing business?
Not enough data
8.9
358
Product Direction (% positive)
7.4
9
9.0
451
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
Not enough data
7.9
286
Not enough data
8.1
320
User Support
Not enough data
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
266
Not enough data
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
46
Analytics - Digital Adoption Platform
Not enough data
8.7
46
Functions - Digital Adoption Platform
Not enough data
8.9
47
Not enough data
9.2
47
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
172
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
180
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Newired and WalkMe are categorized as Digital Adoption Platform
Unique Categories
Newired has no unique categories
WalkMe is categorized as ServiceNow Store Apps, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Newired
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
9.1%
Publishing
9.1%
Program Development
9.1%
Music
9.1%
Machinery
9.1%
Other
54.5%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.9%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.1%
Discussions
Shall I purchase different licenses to deploy Newired on test environments and live on the target application?
1 Comment
Official Response from Newired
No. With one single license, you can deploy on your test environment and on the live environment. Licenses apply per number of end users, and no other...Read more
Do I have a limit of Journeys or Tips I can create?
1 Comment
Official Response from Newired
No, you don’t. You are the one who will decide how many Journeys or Tips are necessary to guide your end users, so our licenses don’t limit them.Read more
How many Journey creators can I have comprised in the license?
1 Comment
Official Response from Newired
You have an unlimited number of Journey creators. We don’t charge for Content Editors, once you have a subscription you can involve as many creators you like.Read more
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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