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At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Enterprise (88.9% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(569)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSystem Center Operations Manager
Star Rating
(10)4.3 out of 5
Market Segments
Enterprise (88.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about System Center Operations ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that System Center Operations Manager excels in real-time monitoring with a score of 9.6, making it a preferred choice for enterprises needing constant oversight of their IT infrastructure. In contrast, New Relic also offers strong real-time monitoring capabilities but scores slightly lower at 8.9.
- Reviewers mention that New Relic shines in artificial intelligence features, achieving a remarkable score of 9.8, which enhances its ability to provide predictive insights. System Center Operations Manager, while competent, only scores 8.0 in this area, indicating a gap in advanced AI functionalities.
- G2 users highlight that New Relic's machine learning capabilities are top-notch, scoring a perfect 10.0, which allows for sophisticated anomaly detection and trend analysis. System Center Operations Manager, however, scores 7.3, suggesting it may not leverage machine learning as effectively.
- Users on G2 report that New Relic's dashboards and visualizations are highly praised, with a score of 9.1, providing intuitive insights into performance metrics. System Center Operations Manager, while functional, scores slightly lower at 8.9, indicating less user-friendly visualizations.
- Reviewers mention that System Center Operations Manager is particularly strong in multi-system monitoring, scoring 8.7, which is crucial for enterprises managing diverse IT environments. New Relic, while capable, scores 8.2 in this area, suggesting it may not be as robust for complex setups.
- Users say that New Relic's incident alerting features are highly effective, scoring 8.8, which helps teams respond quickly to issues. System Center Operations Manager, on the other hand, scores 8.3, indicating it may not provide alerts as promptly or effectively as New Relic.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
System Center Operations Manager
No pricing availableFree Trial
New Relic
Free Trial is available
System Center Operations Manager
No trial information availableRatings
Meets Requirements
8.9
485
8.1
7
Ease of Use
8.4
491
8.3
7
Ease of Setup
8.7
274
Not enough data
Ease of Admin
8.5
196
Not enough data
Quality of Support
8.5
427
8.1
6
Has the product been a good partner in doing business?
8.5
188
Not enough data
Product Direction (% positive)
8.6
484
8.3
7
Features by Category
Experience
9.5
20
Not enough data
8.9
19
Not enough data
8.9
19
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Management
8.8
18
Not enough data
9.0
20
Not enough data
8.3
19
Not enough data
Performance
9.6
19
Not enough data
9.6
20
Not enough data
9.4
20
Not enough data
9.6
19
Not enough data
Monitoring
8.9
87
Not enough data
8.7
90
Not enough data
8.9
85
Not enough data
9.0
88
Not enough data
8.8
20
Not enough data
Administration
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Not enough data
Analysis
8.8
87
Not enough data
9.3
89
Not enough data
7.9
78
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Monitoring
9.5
71
Not enough data
9.3
70
Not enough data
9.1
58
Not enough data
7.7
17
Not enough data
Management Tools
8.6
55
Not enough data
9.2
61
Not enough data
8.8
59
Not enough data
Generative AI
7.9
28
Not enough data
7.9
29
Not enough data
Agentic AI - Incident Management
8.3
15
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
8.2
15
Not enough data
7.9
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Functionality
9.8
11
8.0
5
10.0
10
7.3
5
9.8
14
8.3
6
Issue Resolution
9.3
14
8.1
6
9.5
14
8.1
6
9.6
12
7.8
6
Management
9.6
15
8.0
5
9.7
15
8.3
6
9.4
15
8.9
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
97
Not enough data
9.2
97
Not enough data
9.0
96
Not enough data
Monitoring and Management
8.8
91
Not enough data
9.0
95
Not enough data
9.1
97
Not enough data
Agentic AI - Log Monitoring
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.2
32
Not enough data
8.5
32
Not enough data
8.4
32
Not enough data
Visibility
9.1
91
Not enough data
9.2
89
Not enough data
9.0
90
Not enough data
Monitoring and Management
8.7
85
Not enough data
8.4
84
Not enough data
8.6
87
Not enough data
8.9
90
Not enough data
8.9
88
Not enough data
8.9
86
Not enough data
Cloud environment support
8.9
75
Not enough data
8.4
71
Not enough data
Agentic AI - Server Monitoring
8.3
16
Not enough data
8.3
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.3
18
Not enough data
8.5
17
Not enough data
8.5
16
Not enough data
Data Preparation
9.1
65
Not enough data
9.0
60
Not enough data
8.4
60
Not enough data
8.7
58
Not enough data
Analysis
9.1
61
Not enough data
9.1
62
Not enough data
9.1
66
Not enough data
9.0
66
Not enough data
9.3
66
Not enough data
9.0
62
Not enough data
Visualization
9.5
70
Not enough data
9.1
63
Not enough data
Agentic AI - Log Analysis
8.7
21
Not enough data
8.6
22
Not enough data
8.5
22
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.6
22
Not enough data
Monitoring
8.9
159
Not enough data
9.0
161
Not enough data
9.1
161
Not enough data
7.7
134
Not enough data
8.8
149
Not enough data
Response
9.1
163
Not enough data
8.9
158
Not enough data
8.6
149
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.4
49
Not enough data
8.6
49
Not enough data
8.4
50
Not enough data
8.3
49
Not enough data
8.2
50
Not enough data
Performance
8.6
145
Not enough data
8.4
139
Not enough data
Functionality
8.8
146
Not enough data
8.5
140
Not enough data
8.2
135
Not enough data
8.8
146
Not enough data
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
36
Not enough data
Agentic AI - IT Alerting
7.8
18
Not enough data
7.9
18
Not enough data
7.8
18
Not enough data
7.8
18
Not enough data
7.7
18
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
Telemetry Collection & Ingestion - Observability
9.1
15
Not enough data
9.3
15
Not enough data
Agentic AI - Observability Software
8.5
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
Visualization & Dashboards - Observability
9.3
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Correlation & Root Cause Analysis - Observability
9.1
15
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
Scalability & Ecosystem Integration - Observability
8.8
15
Not enough data
8.7
15
Not enough data
AI Features - Observability
8.1
15
Not enough data
8.4
15
Not enough data
8.9
15
Not enough data
Categories
Categories
Shared Categories
New Relic and System Center Operations Manager are categorized as AIOps Platforms
Unique Categories
System Center Operations Manager has no unique categories
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
System Center Operations Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.2%
Internet
8.0%
Retail
2.4%
Other
38.4%
Banking
33.3%
Retail
11.1%
Investment Banking
11.1%
Information Technology and Services
11.1%
Financial Services
11.1%
Other
22.2%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
System Center Operations Manager has no discussions with answers
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