Compare New Relic One Software and Sumo Logic 
At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(585)4.4 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSumo Logic
Star Rating
(388)4.3 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Sumo LogicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing, which help DevOps teams detect anomalies early and reduce downtime.
- According to verified reviews, Sumo Logic is praised for its robust log ingestion capabilities from multiple sources, including AWS and Kubernetes. Users highlight its effectiveness in proactively identifying security threats and its deep error logging reporting mechanism, making it a valuable tool for monitoring.
- Users say that New Relic's user interface is a standout feature, with enhanced capabilities that allow for easy access to infrastructure-related dashboards and metrics. This intuitive design contributes to a more efficient monitoring experience compared to Sumo Logic.
- Reviewers mention that while Sumo Logic has strong data evaluation capabilities, it sometimes faces challenges in matching specific workflow needs, leading to configuration difficulties. This can impact the overall user experience, especially for teams with unique requirements.
- G2 reviewers highlight that both products offer quality support, but New Relic's comprehensive approach to observability gives it an edge in terms of real-time monitoring and performance analysis, which are crucial for maintaining system health.
- According to recent user feedback, Sumo Logic is seen as a first line of defense for error detection, with its alerting tools helping to identify issues before they escalate. However, New Relic's ability to bring everything into one platform is often cited as a major advantage for teams looking for an all-in-one solution.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Sumo Logic
No pricing availableFree Trial
New Relic
Free Trial is available
Sumo Logic
Free Trial is available
Ratings
Meets Requirements
8.9
496
8.8
337
Ease of Use
8.4
502
8.2
343
Ease of Setup
8.7
285
8.2
175
Ease of Admin
8.5
199
8.4
115
Quality of Support
8.6
437
8.5
282
Has the product been a good partner in doing business?
8.5
191
8.8
112
Product Direction (% positive)
8.6
495
8.8
333
Features by Category
Experience
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Not enough data
9.1
22
Not enough data
8.3
19
Not enough data
Performance
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Not enough data
Monitoring
8.9
89
8.9
39
8.7
91
8.7
36
8.9
86
8.8
38
9.0
89
8.8
38
8.8
21
Not enough data
Administration
8.6
85
8.4
38
8.5
81
8.3
34
8.5
77
8.2
34
8.8
20
Not enough data
Analysis
8.8
87
8.8
38
9.3
90
9.0
40
7.9
78
8.6
33
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Monitoring
9.5
72
Not enough data
9.3
71
Not enough data
9.1
58
Not enough data
7.9
18
Not enough data
Management Tools
8.6
55
Not enough data
9.2
61
Not enough data
8.9
60
Not enough data
Generative AI
7.9
28
Not enough data
7.9
29
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
100
8.3
64
9.2
102
8.3
63
9.0
99
8.3
61
Monitoring and Management
8.8
94
7.5
61
9.0
98
7.7
60
9.2
101
8.4
63
Agentic AI - Log Monitoring
8.4
34
6.0
8
8.4
35
6.4
7
8.4
34
6.9
8
8.4
34
6.7
6
8.3
34
6.1
6
8.5
34
6.9
7
8.4
35
7.3
8
Visibility
9.2
95
Not enough data
9.2
92
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Activity Monitoring
Not enough data
8.8
23
Not enough data
8.5
19
Not enough data
9.0
20
Not enough data
8.8
19
Security
Not enough data
8.2
19
Not enough data
8.8
20
Not enough data
8.3
20
Administration
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.8
16
Agentic AI - Cloud Security Monitoring and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.1
67
8.3
55
|
Verified
9.0
62
8.0
50
|
Verified
8.5
62
7.6
51
|
Verified
8.6
60
8.0
48
|
Verified
Analysis
9.1
62
8.1
50
|
Verified
9.1
64
7.7
51
|
Verified
9.2
69
8.3
50
|
Verified
9.0
68
8.5
56
|
Verified
9.3
69
8.1
55
|
Verified
8.9
64
8.1
49
|
Verified
Visualization
9.5
73
8.1
53
|
Verified
9.1
65
8.1
53
|
Verified
Agentic AI - Log Analysis
8.8
24
6.0
8
8.7
24
6.4
7
8.6
24
6.7
8
8.7
24
6.5
8
8.6
24
5.7
9
8.8
24
5.2
7
8.8
24
5.0
7
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
162
8.2
37
9.0
168
8.4
38
9.2
169
8.4
39
7.7
136
7.6
36
8.8
153
8.3
36
Response
9.1
169
8.3
38
8.9
163
8.7
40
8.6
154
8.3
39
Agentic AI - Application Performance Monitoring (APM)
8.5
53
7.3
13
8.7
53
7.8
13
8.5
54
6.8
10
8.4
52
7.7
15
8.2
52
7.2
12
Performance
8.6
151
8.3
42
8.5
142
8.4
39
Functionality
8.8
149
7.9
37
8.5
143
7.9
37
8.2
138
8.2
37
8.8
151
8.5
37
Alerts management
8.4
34
7.0
11
8.3
35
7.5
12
9.0
36
7.1
13
Monitoring
8.6
36
7.0
11
9.4
36
7.3
10
8.7
36
7.7
11
9.1
36
8.2
12
Automation
8.1
35
7.3
10
8.4
36
7.4
12
Analysis
8.5
35
7.9
14
8.6
36
6.5
11
9.0
36
7.1
12
8.4
35
7.1
12
Issue Resolution
8.3
36
7.0
11
8.2
36
7.0
11
8.8
36
6.8
13
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
8.3
5
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Response
Not enough data
7.8
72
Not enough data
8.2
73
Not enough data
7.4
67
Not enough data
7.7
67
Records
Not enough data
8.8
91
Not enough data
8.3
81
Not enough data
8.3
79
Management
Not enough data
8.6
90
Not enough data
8.0
69
Not enough data
8.2
74
Generative AI
Not enough data
7.1
14
Not enough data
7.6
16
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.7
77
Network Management
Not enough data
9.1
62
|
Verified
Not enough data
8.0
55
|
Verified
Not enough data
9.4
67
|
Verified
Incident Management
Not enough data
8.9
65
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.6
53
|
Verified
Security Intelligence
Not enough data
8.4
52
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.9
58
|
Verified
Not enough data
8.9
59
|
Verified
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
Not enough data
8.5
15
Automation
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
8.8
12
Not enough data
8.5
13
Orchestration
Not enough data
8.2
13
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
8.5
12
Response
Not enough data
8.6
11
Not enough data
8.2
12
Not enough data
8.3
13
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
New Relic and Sumo Logic are categorized as Log Monitoring, Cloud Infrastructure Monitoring, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), and Observability Software
Unique Categories
New Relic is categorized as Server Monitoring, AIOps Platforms, Digital Experience Monitoring (DEM), IT Alerting, and Incident Management
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sumo Logic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.0%
Information Technology and Services
22.2%
Computer Software
17.8%
Financial Services
7.0%
Retail
4.6%
Computer & Network Security
2.7%
Other
45.7%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Sumo Logic has no more discussions with answers
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