# New Relic vs Sumo Logic Comparison - What are their main differences?

At a Glance

Star Rating

**New Relic** [

4.4/5(586)

](https://www.g2.com/products/new-relic/reviews#reviews)

**Sumo Logic** [

4.3/5(407)

](https://www.g2.com/products/sumo-logic/reviews#reviews)

Market Segments

**New Relic**
Mid-Market (42.7% of reviews)

**Sumo Logic**
Mid-Market (47.7% of reviews)

Pros & Cons

**New Relic**
[
Ease of Use (150)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879438&qs=pros-and-cons#reviews)[
Real-time Monitoring (137)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1880450&qs=pros-and-cons#reviews)[
Expensive (83)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1878762&qs=pros-and-cons#reviews)[
Pricing Issues (68)
](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879597&qs=pros-and-cons#reviews)

**Sumo Logic**
[
Ease of Use (54)
](https://www.g2.com/products/sumo-logic/reviews?filters%5Bsentiment_snippet%5D=1071248&qs=pros-and-cons#reviews)[
Log Management (44)
](https://www.g2.com/products/sumo-logic/reviews?filters%5Bsentiment_snippet%5D=1073610&qs=pros-and-cons#reviews)[
Expensive (18)
](https://www.g2.com/products/sumo-logic/reviews?filters%5Bsentiment_snippet%5D=1072046&qs=pros-and-cons#reviews)[
Difficult Learning (16)
](https://www.g2.com/products/sumo-logic/reviews?filters%5Bsentiment_snippet%5D=1073189&qs=pros-and-cons#reviews)

Entry-Level Pricing

**New Relic**
 **$0.00**

**Sumo Logic**
No pricing available

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that New Relic excels in providing a comprehensive observability solution, with users appreciating its ability to transform complex, multi-service systems into a coherent view. This is highlighted by feedback mentioning its "single, correlated, queryable source of truth," which is crucial for effective monitoring.
- **Users say** Sumo Logic stands out for its powerful search capabilities and intuitive troubleshooting features. Reviewers have noted that it makes it easy to correlate logs from different systems, which is particularly beneficial for identifying problems in real-time.
- **According to verified reviews** , New Relic's recent enhancements in synthetic monitoring, including the addition of simple browser and ping monitoring, have been well-received. Users find these features particularly useful for checking the health status of e-commerce sites at specific intervals.
- **Reviewers mention** that Sumo Logic offers a variety of querying capabilities and integrations, making it a flexible tool for users. Many appreciate how easy it is to use, with one user highlighting the platform's ability to instantly identify and resolve issues without sifting through past problems.
- **G2 reviewers indicate** that while both platforms have strong support, New Relic slightly edges out with a higher quality of support rating. Users have noted that New Relic's support team is responsive and helpful, which enhances the overall user experience.
- **Users report** that Sumo Logic's dashboards are flexible and user-friendly, allowing for effective data visualization. However, some users feel that New Relic's dashboards and visualizations are more advanced, providing a more polished and insightful experience for monitoring performance metrics.

Pricing

Entry-Level Pricing

**New Relic**

New Relic

Free (Forever)

$0.00

Start using New Relic with all the features you need for free forever.

- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 pricing plans](/products/new-relic/pricing)

**Sumo Logic**

Sumo Logic
No pricing available

Free Trial

**New Relic**

New Relic

Free Trial is available

**Sumo Logic**

Sumo Logic

Free Trial is available

Ratings

Meets Requirements

8.9

501

8.8

355

Ease of Use

8.4

507

8.2

361

Ease of Setup

8.7

289

8.1

193

Ease of Admin

8.5

199

8.4

117

Quality of Support

8.6

441

8.5

301

Has the product been a good partner in doing business?

8.5

191

8.8

114

Product Direction (% positive)

8.6

500

8.8

349

Features by Category

Cloud Infrastructure Monitoring[Hide 20 FeaturesShow 20 Features](javascript:void(0);)

8.5

99

8.7

46

Monitoring

Usage Monitoring

8.9(tied score)

89

8.9(tied score)

38

Database Monitoring

8.7(tied score)

91

8.7(tied score)

35

API Monitoring

8.9(won by 0.1)

86

8.8

37

Real-Time Monitoring - Cloud Infrastructure Monitoring

9.0(won by 0.2)

89

8.8

38

Security and Compliance Monitoring

8.8(won by default)

21

Not enough data

Administration

Activity Monitoring

8.6(won by 0.2)

85

8.4

38

Multi-Cloud Management

8.5(won by 0.2)

81

8.3

34

Automation

8.5(won by 0.2)

77

8.3

35

Auto-Scaling & Resource Optimization

8.8(won by default)

20

Not enough data

Analysis

Reporting

8.8(tied score)

87

8.8(tied score)

38

Dashboards and Visualizations

9.3(won by 0.3)

90

9.0

40

Spend Forecasting and Optimization

7.9

78

8.6(won by 0.7)

33

Agentic AI - Cloud Infrastructure Monitoring

Multi-step Planning

8.2(won by default)

18

Not enough data

Cross-system Integration

8.2(won by default)

18

Not enough data

Adaptive Learning

7.9(won by default)

18

Not enough data

Natural Language Interaction

7.9(won by default)

18

Not enough data

Proactive Assistance

8.1(won by default)

18

Not enough data

Decision Making

8.1(won by default)

18

Not enough data

AI Automation - Cloud Infrastructure Monitoring

AI-Powered Anomaly Detection

8.1(won by default)

17

Not enough data

AI-Driven Insight Recommendations

8.0(won by default)

17

Not enough data

AIOps Platforms[Hide 28 FeaturesShow 28 Features](javascript:void(0);)

9.6

15

Not enough data

Functionality

Artificial Intelligence

9.8(won by default)

11

Not enough data

Machine Learning

10.0(won by default)

10

Not enough data

Systems Monitoring

9.8(won by default)

14

Not enough data

IT Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Issue Resolution

Root Cause Identification

9.3(won by default)

14

Not enough data

Proactive Identification

9.5(won by default)

14

Not enough data

Resolution Guidance

9.6(won by default)

12

Not enough data

Management

System Integration

9.6(won by default)

15

Not enough data

Alerting

9.7(won by default)

15

Not enough data

Reporting

9.4(won by default)

15

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - AIOps Platforms

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Root Cause Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Aggregation

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Log Monitoring[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

8.7

106

7.1

71

Visibility

Dashboards and Visualizations

9.2(won by 0.9)

100

8.3

64

Alerts and Notifications

9.2(won by 0.9)

102

8.3

63

Reporting

9.0(won by 0.7)

99

8.3

61

Monitoring and Management

Automation

8.8(won by 1.4)

94

7.4

60

Performance Baseline

9.0(won by 1.3)

98

7.7

59

Real-Time Monitoring

9.2(won by 0.8)

101

8.4

63

Agentic AI - Log Monitoring

Autonomous Task Execution

8.4(won by 2.7)

33

5.7

7

Multi-step Planning

8.3(won by 2.2)

34

6.1

6

Cross-system Integration

8.3(won by 1.6)

33

6.7

7

Adaptive Learning

8.4(won by 2.1)

33

6.3

5

Natural Language Interaction

8.2(won by 2.9)

33

5.3

5

Proactive Assistance

8.4(won by 1.7)

33

6.7

6

Decision Making

8.3(won by 1.2)

34

7.1

7

Log Analysis[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

8.9

82

7.3

64

Data Preparation

Data Sources

9.1(won by 0.9)

67

8.2

56

|

Verified

Indexing

9.0(won by 1.0)

62

8.0

49

|

Verified

Automated Tagging

8.5(won by 0.9)

62

7.6

50

|

Verified

Data Blending

8.6(won by 0.7)

60

7.9

47

|

Verified

Analysis

Track Trends

9.1(won by 1.0)

62

8.1

49

|

Verified

Detect Anomalies

9.1(won by 1.4)

64

7.7

51

|

Verified

Metric and Event Data

9.1(won by 0.8)

68

8.3

50

|

Verified

Search

9.0(won by 0.5)

68

8.5

56

|

Verified

Alerts

9.3(won by 1.2)

69

8.1

55

|

Verified

Live Tail

8.9(won by 0.8)

63

8.1

49

|

Verified

Real-Time Data

Not enough data

Not enough data

Visualization

Dashboards

9.5(won by 1.4)

72

8.1

53

|

Verified

Data Discovery

9.1(won by 1.0)

65

8.1

53

|

Verified

Activity Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Agentic AI - Log Analysis

Autonomous Task Execution

8.7(won by 2.7)

23

6.0

8

Multi-step Planning

8.6(won by 2.2)

23

6.4

7

Cross-system Integration

8.6(won by 1.9)

23

6.7

8

Adaptive Learning

8.6(won by 2.1)

23

6.5

8

Natural Language Interaction

8.6(won by 2.9)

23

5.7

9

Proactive Assistance

8.8(won by 3.6)

23

5.2

7

Decision Making

8.7(won by 3.7)

23

5.0

7

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Continuous Monitoring

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Anomaly Detection

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Correlation Analysis

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Classification

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Pattern Detection and Recognition

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Log Collection

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Log Analysis

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Log Rotation

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Server Logs

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Log Parsing

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Application Performance Monitoring (APM)[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

8.6

190

8.1

51

Monitoring

Performance Baselines

8.9(won by 0.8)

162

8.1

36

Performance Analysis

9.0(won by 0.6)

171

8.4

37

Transaction Monitoring

9.2(won by 0.8)

173

8.4

38

AI/ML Assistance

7.7(won by 0.1)

136

7.6

35

Multi-System Monitoring

8.9(won by 0.7)

157

8.2

35

Generative AI

Not enough data

Not enough data

Container Monitoring

Not enough data

Not enough data

Response

Dashboards and Visualization

9.0(won by 0.7)

174

8.3

37

Incident Alerting

8.9(won by 0.2)

165

8.7

39

Root Cause Analysis (RCA)

8.6(won by 0.3)

158

8.3

38

Trend Analysis

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Agentic AI - Application Performance Monitoring (APM)

Autonomous Task Execution

8.4(won by 1.2)

52

7.2

12

Cross-system Integration

8.6(won by 0.8)

54

7.8

12

Adaptive Learning

8.5(won by 1.8)

53

6.7

9

Proactive Assistance

8.4(won by 0.8)

51

7.6

14

Decision Making

8.2(won by 1.0)

51

7.2

12

Third-Party Integrations

Not enough data

Not enough data

Performance

Real User Monitoring (RUM)

8.6(won by 0.3)

153

8.3

41

Performance Metrics

8.5(won by 0.1)

142

8.4

38

Functionality

Database Monitoring

8.8(won by 0.9)

149

7.9

36

Dynamic Transaction Mapping

8.5(won by 0.6)

143

7.9

36

Load Balancing

8.2(won by 0.1)

138

8.1

36

Cloud Observability

8.8(won by 0.3)

152

8.5

36

Server Monitoring

Not enough data

Not enough data

Additional Functionality

Real-Time Data

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Bottleneck Identification

Not enough data

Not enough data

API

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Container Monitoring[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

8.6

37

7.2

15

Alerts management

Multi-mode alerts

8.4(won by 1.4)

34

7.0

11

Opimization alerts

8.3(won by 0.8)

35

7.5

12

Incident alerts

9.0(won by 1.9)

36

7.1

13

Monitoring

Resource utilization

8.6(won by 1.6)

36

7.0

11

Real-time monitoring

9.4(won by 2.1)

36

7.3

10

Performance baseline

8.7(won by 1.0)

36

7.7

11

API monitoring

9.1(won by 0.9)

36

8.2

12

Automation

Resolution automation

8.1(won by 0.8)

35

7.3

10

Automation

8.4(won by 1.0)

36

7.4

12

Analysis

Search

8.5(won by 0.6)

35

7.9

14

Reporting

8.6(won by 2.1)

36

6.5

11

Visualization

9.0(won by 1.9)

36

7.1

12

Track trends

8.4(won by 1.3)

35

7.1

12

Issue Resolution

Root cause identification

8.3(won by 1.3)

36

7.0

11

Resolution guidance

8.2(won by 1.2)

36

7.0

11

Proactive identification

8.8(won by 2.0)

36

6.8

13

Observability Software[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

8.9

18

8.3

9

Telemetry Collection & Ingestion - Observability

Multi-Telemetry Ingestion

9.2(won by default)

16

Not enough data

OpenTelemetry Support

9.4(won by default)

16

Not enough data

Agentic AI - Observability Software

Autonomous Task Execution

8.6(won by default)

15

Not enough data

Multi-step Planning

8.6(won by default)

15

Not enough data

Cross-system Integration

8.9(won by default)

16

Not enough data

Adaptive Learning

8.8(won by default)

15

Not enough data

Natural Language Interaction

8.6(won by default)

15

Not enough data

Proactive Assistance

8.9(won by default)

15

Not enough data

Decision Making

9.0(won by default)

15

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Visualization & Dashboards - Observability

Service Dependency Mapping

9.4(won by default)

16

Not enough data

Unified Dashboard

9.0(won by default)

16

Not enough data

Trace Visualization

9.2(won by default)

16

Not enough data

Activity Dashboard

Not enough data

Not enough data

Correlation & Root Cause Analysis - Observability

Cross-Telemetry Correlation

9.2(won by default)

16

Not enough data

Root Cause Detection

9.4(won by default)

17

Not enough data

Intelligent Alerting

9.3(won by default)

16

Not enough data

Scalability & Ecosystem Integration - Observability

Kubernetes Monitoring

8.9(won by default)

16

Not enough data

Hybrid/Multi-Cloud Support

8.8(won by 0.5)

16

8.3

5

Real-Time Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Container Monitoring

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

AI Features - Observability

Predictive Insights

8.2(won by default)

16

Not enough data

Generative AI

8.5(won by default)

16

Not enough data

AI Anomaly Detection

9.0(won by default)

16

Not enough data

Additional Functionality

Vulnerability Management

Not enough data

Not enough data

Load Balancing

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Log Management

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Root Cause Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Digital Experience Monitoring (DEM)[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

9.2

23

Not enough data

Experience

Real-Time Monitoring

9.6(won by default)

23

Not enough data

Session Replay

9.0(won by default)

20

Not enough data

Behavioral Analysis

9.1(won by default)

22

Not enough data

Agentic AI - Digital Experience Monitoring (DEM)

Autonomous Task Execution

9.2(won by default)

8

Not enough data

Multi-step Planning

9.3(won by default)

9

Not enough data

Cross-system Integration

9.3(won by default)

9

Not enough data

Adaptive Learning

9.2(won by default)

8

Not enough data

Natural Language Interaction

9.0(won by default)

8

Not enough data

Proactive Assistance

8.8(won by default)

8

Not enough data

Decision Making

8.9(won by default)

9

Not enough data

Management

Content Management

8.9(won by default)

19

Not enough data

Alerts

9.1(won by default)

22

Not enough data

Budget Analysis

8.3(won by default)

19

Not enough data

Performance

Uptime Monitoring

9.6(won by default)

21

Not enough data

Performance Monitoring

9.6(won by default)

23

Not enough data

Issue Tracking

9.5(won by default)

23

Not enough data

Resource Monitoring

9.6(won by default)

20

Not enough data

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

8.5

75

Not enough data

Monitoring

Constant Monitoring

9.5(won by default)

73

Not enough data

Timely Alerts

9.4(won by default)

72

Not enough data

TIcket Accuracy

9.1(won by default)

59

Not enough data

AI Monitoring

7.9(won by default)

18

Not enough data

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

8.7(won by default)

56

Not enough data

Standardization

9.2(won by default)

62

Not enough data

Lifecycle Visualization

8.9(won by default)

61

Not enough data

Generative AI

AI Text Generation

7.9(won by default)

29

Not enough data

AI Text Summarization

8.0(won by default)

30

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

8.4(won by default)

16

Not enough data

Multi-step Planning

8.2(won by default)

16

Not enough data

Cross-system Integration

8.2(won by default)

16

Not enough data

Adaptive Learning

8.3(won by default)

16

Not enough data

Natural Language Interaction

8.0(won by default)

16

Not enough data

Proactive Assistance

8.5(won by default)

16

Not enough data

Decision Making

8.4(won by default)

16

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Server Monitoring[Hide 86 FeaturesShow 86 Features](javascript:void(0);)

8.7

99

Not enough data

Visibility 

Activity Dashboard

9.2(won by default)

95

Not enough data

Real-Time Notifications

9.2(won by default)

92

Not enough data

Uptime Reporting

9.0(won by default)

91

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Monitoring and Management

Capacity Management

8.8(won by default)

87

Not enough data

Automation

8.4(won by default)

85

Not enough data

Performance Baseline

8.7(won by default)

88

Not enough data

Bandwidth Monitoring

8.9(won by default)

91

Not enough data

Immediate Alert Notification

8.9(won by default)

89

Not enough data

Proactive Server Monitoring Software

8.9(won by default)

87

Not enough data

Generative AI

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

CPU Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Virtual Machine Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Database Monitoring

Not enough data

Not enough data

Cloud environment support

Server Monitoring For Cloud Deployments

8.9(won by default)

77

Not enough data

Software Scaling

8.4(won by default)

73

Not enough data

Agentic AI - Server Monitoring

Autonomous Task Execution

8.4(won by default)

17

Not enough data

Multi-step Planning

8.4(won by default)

17

Not enough data

Cross-system Integration

8.3(won by default)

17

Not enough data

Adaptive Learning

8.4(won by default)

17

Not enough data

Natural Language Interaction

8.4(won by default)

19

Not enough data

Proactive Assistance

8.6(won by default)

18

Not enough data

Decision Making

8.6(won by default)

17

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Capacity Planning

Not enough data

Not enough data

Additional Functionality

Authentication

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Cloud Security Monitoring and Analytics[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

Not enough data

8.7

27

Activity Monitoring

Usage Monitoring

Not enough data

8.8(won by default)

23

Database Monitoring

Not enough data

8.5(won by default)

19

API Monitoring

Not enough data

9.0(won by default)

21

Activity Monitoring

Not enough data

8.8(won by default)

19

Security

Compliance Monitoring

Not enough data

8.3(won by default)

20

Risk Analysis

Not enough data

8.8(won by default)

20

Reporting

Not enough data

8.3(won by default)

20

Administration

Security Automation

Not enough data

8.8(won by default)

18

Security Integration

Not enough data

8.6(won by default)

19

Multicloud Visibility

Not enough data

8.8(won by default)

16

Agentic AI - Cloud Security Monitoring and Analytics

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

IT Alerting[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

7.9

37

Not enough data

Generative AI

AI Text Generation

7.3(won by default)

37

Not enough data

Agentic AI - IT Alerting

Autonomous Task Execution

7.9(won by default)

19

Not enough data

Multi-step Planning

8.0(won by default)

19

Not enough data

Cross-system Integration

7.9(won by default)

19

Not enough data

Adaptive Learning

7.9(won by default)

19

Not enough data

Natural Language Interaction

7.8(won by default)

19

Not enough data

Proactive Assistance

8.0(won by default)

19

Not enough data

Decision Making

8.1(won by default)

19

Not enough data

Incident Response[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

Not enough data

7.9

100

Response

Resolution Automation

Not enough data

7.8(won by default)

73

Resolution Guidance

Not enough data

8.2(won by default)

73

System Isolation

Not enough data

7.4(won by default)

67

Threat Intelligence

Not enough data

7.7(won by default)

66

Incident Investigation

Not enough data

Not enough data

Records

Incident Logs

Not enough data

8.8(won by default)

90

Incident Reports

Not enough data

8.3(won by default)

80

Management

Incident Alerts

Not enough data

8.6(won by default)

89

Incident Case Management

Not enough data

8.0(won by default)

68

Workflow Management

Not enough data

8.2(won by default)

73

Generative AI

AI Text Generation

Not enough data

6.9(won by default)

13

AI Text Summarization

Not enough data

7.4(won by default)

15

Generative AI

Not enough data

Not enough data

Additional Functionality

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

API

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Financial Data Protection

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Virus Definition Update

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

VPN

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Security Information and Event Management (SIEM)[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

8.7

94

Network Management

Activity Monitoring

Not enough data

9.1(won by default)

64

|

Verified

Asset Management

Not enough data

8.0(won by default)

56

|

Verified

Log Management

Not enough data

9.4(won by default)

79

|

Verified

Network Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

File Integrity Monitoring

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Incident Management

Event Management

Not enough data

9.0(won by default)

73

|

Verified

Automated Response

Not enough data

8.3(won by default)

61

|

Verified

Incident Reporting

Not enough data

8.6(won by default)

55

|

Verified

Real-Time Reporting

Not enough data

Not enough data

Security Intelligence

Threat Intelligence

Not enough data

8.4(won by default)

52

|

Verified

Vulnerability Assessment

Not enough data

8.1(won by default)

50

|

Verified

Behavioral Analytics

Not enough data

8.9(won by default)

65

|

Verified

Data Examination

Not enough data

9.0(won by default)

71

|

Verified

Real-Time Data

Not enough data

Not enough data

Agentic AI - Security Information and Event Management (SIEM)

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Real-Time Notifications

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Security Orchestration, Automation, and Response (SOAR)[Hide 21 FeaturesShow 21 Features](javascript:void(0);)

Not enough data

8.5

15

Automation

Workflow Mapping

Not enough data

8.6(won by default)

13

Workflow Automation

Not enough data

8.3(won by default)

13

Automated Remediation

Not enough data

8.8(won by default)

12

Log Monitoring

Not enough data

8.5(won by default)

13

Orchestration

Security Orchestration

Not enough data

8.2(won by default)

13

Data Collection

Not enough data

8.8(won by default)

12

Threat Intelligence

Not enough data

8.3(won by default)

12

Data Visualization

Not enough data

8.5(won by default)

12

Response

Alerting

Not enough data

8.6(won by default)

11

Performance Baselin

Not enough data

8.2(won by default)

12

High Availability/Disaster Recovery

Not enough data

8.3(won by default)

13

Additional Functionality

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Show 5 feature categories with incomplete data

AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

Not enough data

Responses

Personalization

Not enough data

Not enough data

Route To Human

Not enough data

Not enough data

Natural Language Understanding (NLU)

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Automation - AI Agents

Sales Follow-Up

Not enough data

Not enough data

Customer Interaction Automation

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Document Processing

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Platform

Conversation Editor

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Human-In-The-Loop

Not enough data

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Human-in-the-loop (HITL)

Not enough data

Not enough data

Autonomy - AI Agents

Independent Decision Making

Not enough data

Not enough data

Adaptive Responses

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Problem Solving

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Additional Functionality

Agent Collaboration

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

For No-Code Development

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Dynamic Modeling

Not enough data

Not enough data

API

Not enough data

Not enough data

Memory Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Natural Language Interface

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple LLM Models

Not enough data

Not enough data

Integration Management

Not enough data

Not enough data

Customizable Frameworks

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Attended Automation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Deep Learning

Not enough data

Not enough data

Code-free Development

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Unattended Automation

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Proactive Error Detection

Not enough data

Not enough data

AI SRE Tools[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Reliability Objectives & Service Operations - AI SRE Tools

Intelligent On-Call Workflows

Not enough data

Not enough data

Error Budget Tracking

Not enough data

Not enough data

SLI & SLO Management

Not enough data

Not enough data

Service Health Modeling & Reporting

Not enough data

Not enough data

AI Detection & Signal Quality - AI SRE Tools

Cross-Telemetry Correlation

Not enough data

Not enough data

Change-Aware Detection

Not enough data

Not enough data

Adaptive Anomaly Detection

Not enough data

Not enough data

Alert Correlation & Noise Reduction

Not enough data

Not enough data

Investigation & Root Cause Analysis - AI SRE Tools

Guided Incident Investigation

Not enough data

Not enough data

Live Debugging in Production

Not enough data

Not enough data

AI Root Cause Analysis

Not enough data

Not enough data

Runtime-Verified Root Cause Analysis

Not enough data

Not enough data

Automation & Platform Controls - AI SRE Tools

Automated Runbook & Workflow Execution

Not enough data

Not enough data

Human-in-the-Loop Remediation

Not enough data

Not enough data

Integration, APIs & Secure Access Controls

Not enough data

Not enough data

AI-Assisted Code Fix Generation

Not enough data

Not enough data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Cloud Security[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Cloud Visibility

Data Discovery

Not enough data

Not enough data

Cloud Registry

Not enough data

Not enough data

Cloud Gap Analytics

Not enough data

Not enough data

Security

Data Security

Not enough data

Not enough data

Data loss Prevention

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Cloud Application Security

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Identity

SSO

Not enough data

Not enough data

Governance

Not enough data

Not enough data

User Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

API

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Cloud Security Policy Management

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Cloud Encryption

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

## New Relic vs Sumo Logic FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Sumo Logic vs New Relic?

New Relic stands out for higher ease of setup and support scores, while Sumo Logic is noted for centralized log management and security-focused features.

| | [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.3/5 (404 reviews) | 4.4/5 (586 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 8.1 | 8.7 |
| Quality of Support score | 8.5 | 8.6 |
| Top Reviewer-Cited Strength | Centralized log management and real-time monitoring | Unified observability and real-time application performance monitoring |

### How do the pricing models of Sumo Logic and New Relic compare?

New Relic is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Sumo Logic.

- **Sumo Logic:** In recent reviews, many cite Sumo Logic as expensive, especially as data volume grows, and mention the need for careful monitoring of ingestion to control costs.
- **New Relic:** Reviewers note that while New Relic's pricing can increase with usage, they are generally more satisfied with its value, and several mention improved cost predictability and satisfaction with recent pricing changes.
- **Switching-reason:** Some reviewers have moved from Sumo Logic to New Relic for more predictable pricing and unified observability.

### What are the best alternatives to Sumo Logic and New Relic?

The best alternatives to Sumo Logic and New Relic are Dynatrace, Datadog, and Coralogix.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) | 4.3/5 (404 reviews) | Mid-Market | Reviewers cite high costs as data grows | Centralized log management and real-time monitoring |
| [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Generally positive value sentiment, but costs can rise with usage | Unified observability and real-time application performance monitoring |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and automation for large-scale environments |
| [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Full-stack observability and flexible integrations |
| [Coralogix](https://www.g2.com/products/coralogix/reviews) | 4.6/5 (343 reviews) | Mid-Market | — | Advanced analytics and high customer satisfaction |

### Which Security Information and Event Management (SIEM) features should I prioritize when comparing Sumo Logic and New Relic?

Buyers comparing Sumo Logic and New Relic should prioritize dashboards, integrations, real-time monitoring, ease of use, and analytics.

- **Dashboards:** Sumo Logic (18 all-time mentions), New Relic (69 all-time mentions); both products are frequently praised for dashboard usability and customization.
- **Integrations:** Sumo Logic (21 all-time mentions), New Relic (72 all-time mentions); New Relic is more frequently cited for integrations, including Slack and Kubernetes.
- **Real-time Monitoring:** Sumo Logic (29 all-time mentions), New Relic (137 all-time mentions); New Relic is more often highlighted for real-time monitoring capabilities.
- **Ease of Use:** Sumo Logic (54 all-time mentions), New Relic (150 all-time mentions); both products are recognized for ease of use, with New Relic receiving more frequent praise.
- **Analytics:** Sumo Logic (23 all-time mentions), New Relic (90 all-time mentions); analytics capabilities are a key strength for both, with New Relic more often cited.

### What are the pros and cons of Sumo Logic vs New Relic?

Sumo Logic's headline strength is centralized log management, while New Relic excels in unified observability and real-time monitoring.

- **Sumo Logic strengths:** Centralized log management (44 all-time mentions), real-time monitoring (29), ease of use (54), flexible dashboards (18), and strong security features.
- **Sumo Logic trade-offs:** Reviewers cite high costs as data grows (18), a steep learning curve for advanced queries (16), and dashboard customization limitations.
- **New Relic strengths:** Unified observability (73), real-time monitoring (137), ease of use (150), advanced analytics (90), and extensive integrations (72).
- **New Relic trade-offs:** Reviewers mention high costs at scale (83), complex pricing (68), and a learning curve for advanced features (66).

### Is Sumo Logic or New Relic better for small businesses?

New Relic is a better fit for small businesses, with more positive sentiment from small-business reviewers and a strong ease-of-use reputation.

- **Sumo Logic:** Largest segment is Mid-Market; small-business reviewers note that costs can be high and the learning curve is significant for new users.
- **New Relic:** Largest segment is Mid-Market; recent small-business reviews highlight ease of setup, intuitive dashboards, and positive support experiences.

### Which Security Information and Event Management (SIEM) platform has better integrations?

New Relic is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Sumo Logic:** Integrations are mentioned in recent reviews, including Auth0, but with fewer than 25 all-time mentions.
- **New Relic:** Slack (14 all-time mentions), Kubernetes (10), Python (7); integrations are a recurring theme in both recent and historical reviews.

### How do Sumo Logic and New Relic compare on customer support?

Sumo Logic and New Relic are rated at parity for Quality of Support, with scores of 8.5 and 8.6 respectively.

- **Sumo Logic:** Reviewers describe support as generally responsive, with some noting slow escalation for complex issues but overall positive experiences.
- **New Relic:** Reviewers consistently praise support for being knowledgeable and helpful, with many citing quick responses and effective troubleshooting.

### Which is easier to implement, Sumo Logic or New Relic?

New Relic is rated higher for Ease of Setup, with a 0.6-point advantage over Sumo Logic.

- **Sumo Logic:** Reviewers note that initial setup is straightforward for basic use, but advanced configuration and onboarding new data sources can be challenging.
- **New Relic:** Reviewers highlight quick agent installation, clear documentation, and smooth integration with cloud services, making setup easy for most teams.

### Which product has better Dashboards?

New Relic is more frequently praised for dashboards, with higher all-time mention counts and strong reviewer sentiment.

- **Sumo Logic:** Dashboards (18 all-time mentions), dashboard usability (22), dashboard customization (19), dashboard quality (17); reviewers appreciate flexible dashboards but note some customization limitations.
- **New Relic:** Dashboards (69 all-time mentions), dashboard usability (69), dashboard customization (64), dashboard quality (61); reviewers consistently highlight intuitive, customizable dashboards and strong visualization capabilities.

Reviews

Reviewers' Company Size

[![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews)

New Relic

Small-Business(50 or fewer emp.)

27.8%

Mid-Market(51-1000 emp.)

42.7%

Enterprise(\> 1000 emp.)

29.6%

[![Sumo Logic](https://images.g2crowd.com/uploads/product/hd_favicon/1550622115/sumo-logic.svg "Sumo Logic")](https://www.g2.com/products/sumo-logic/reviews)

Sumo Logic

Small-Business(50 or fewer emp.)

15.6%

Mid-Market(51-1000 emp.)

47.7%

Enterprise(\> 1000 emp.)

36.7%

Small-Business

(50 or fewer emp.)

27.8%

15.6%

Mid-Market

(51-1000 emp.)

42.7%

47.7%

Enterprise

(\> 1000 emp.)

29.6%

36.7%

Reviewers' Industry

[![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews)
New Relic

Information Technology and Services

25.1%

Computer Software

17.5%

Financial Services

8.7%

Internet

8.0%

Retail

2.3%

Other

38.4%

[![Sumo Logic](https://images.g2crowd.com/uploads/product/hd_favicon/1550622115/sumo-logic.svg "Sumo Logic")](https://www.g2.com/products/sumo-logic/reviews)
Sumo Logic

Information Technology and Services

21.4%

Computer Software

17.8%

Financial Services

6.7%

Retail

4.1%

Accounting

2.8%

Other

47.2%

Alternatives

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**Sumo Logic Alternatives**

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