# New Relic vs Sumo Logic Comparison
---
## AI Generated Summary
- **G2 reviewers report** that New Relic excels in providing a **unified observability platform** , integrating APM, logs, metrics, and traces seamlessly. Users appreciate its **real-time dashboards** and **distributed tracing** , which help DevOps teams detect anomalies early and reduce downtime.
- **According to verified reviews** , Sumo Logic is praised for its **robust log ingestion capabilities** from multiple sources, including AWS and Kubernetes. Users highlight its effectiveness in **proactively identifying security threats** and its deep error logging reporting mechanism, making it a valuable tool for monitoring.
- **Users say** that New Relic's **user interface** is a standout feature, with enhanced capabilities that allow for easy access to infrastructure-related dashboards and metrics. This intuitive design contributes to a more efficient monitoring experience compared to Sumo Logic.
- **Reviewers mention** that while Sumo Logic has strong data evaluation capabilities, it sometimes faces challenges in matching specific workflow needs, leading to configuration difficulties. This can impact the overall user experience, especially for teams with unique requirements.
- **G2 reviewers highlight** that both products offer quality support, but New Relic's comprehensive approach to observability gives it an edge in terms of **real-time monitoring** and **performance analysis** , which are crucial for maintaining system health.
- **According to recent user feedback** , Sumo Logic is seen as a first line of defense for error detection, with its alerting tools helping to identify issues before they escalate. However, New Relic's ability to bring everything into one platform is often cited as a major advantage for teams looking for an all-in-one solution.



| | New Relic | Sumo Logic | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 583 | 398 | 
| **Largest Market Segment** | Mid-Market (42.5% of reviews) | Mid-Market (47.8% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### New Relic

Pros:
- Ease of Use (97 reviews)
- Real-time Monitoring (95 reviews)

Cons:
- Expensive (63 reviews)
- Pricing Issues (53 reviews)

### Sumo Logic

Pros:
- Ease of Use (63 reviews)
- Log Management (46 reviews)

Cons:
- Difficult Learning (21 reviews)
- Learning Curve (21 reviews)

---
## Ratings Comparison
| Rating | New Relic | Sumo Logic | 
|---|---|---|
  | **Meets Requirements** | 8.9 (498 reviews) | 8.8 (346 reviews) | 
  | **Ease of Use** | 8.4 (504 reviews) | 8.2 (352 reviews) | 
  | **Ease of Setup** | 8.7 (286 reviews) | 8.1 (184 reviews) | 
  | **Ease of Admin** | 8.5 (199 reviews) | 8.4 (115 reviews) | 
  | **Quality of Support** | 8.5 (438 reviews) | 8.5 (292 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (191 reviews) | 8.7 (112 reviews) | 
  | **Product Direction (% positive)** | 8.6 (497 reviews) | 8.8 (341 reviews) | 

---
## Pricing

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

### Sumo Logic

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.2/10 | 23 |
| **Sumo Logic** | N/A | N/A |

#### Experience

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Real-Time Monitoring** | 9.5 (23 reviews) | Not enough data | 
| **Session Replay** | 9.0 (20 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.0 (22 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 9.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 
| **Decision Making** | 8.9 (9 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Content Management** | 8.9 (19 reviews) | Not enough data | 
| **Alerts** | 9.1 (22 reviews) | Not enough data | 
| **Budget Analysis** | 8.3 (19 reviews) | Not enough data | 

#### Performance

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Uptime Monitoring** | 9.5 (21 reviews) | Not enough data | 
| **Performance Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Issue Tracking** | 9.5 (23 reviews) | Not enough data | 
| **Resource Monitoring** | 9.6 (20 reviews) | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 99 |
| **Sumo Logic** | 8.7/10 | 46 |

#### Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Usage Monitoring** | 8.9 (89 reviews) | 8.9 (38 reviews) | 
| **Database Monitoring** | 8.7 (91 reviews) | 8.7 (35 reviews) | 
| **API Monitoring** | 8.9 (86 reviews) | 8.8 (37 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (89 reviews) | 8.8 (38 reviews) | 
| **Security and Compliance Monitoring** | 8.8 (21 reviews) | Not enough data | 

#### Administration

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Activity Monitoring** | 8.6 (85 reviews) | 8.4 (38 reviews) | 
| **Multi-Cloud Management** | 8.5 (81 reviews) | 8.3 (34 reviews) | 
| **Automation** | 8.5 (77 reviews) | 8.3 (35 reviews) | 
| **Auto-Scaling & Resource Optimization** | 8.8 (20 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Reporting** | 8.8 (87 reviews) | 8.8 (38 reviews) | 
| **Dashboards and Visualizations** | 9.3 (90 reviews) | 9.0 (40 reviews) | 
| **Spend Forecasting and Optimization** | 7.9 (78 reviews) | 8.6 (33 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Multi-step Planning** | 8.2 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (18 reviews) | Not enough data | 
| **Decision Making** | 8.1 (18 reviews) | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.1 (17 reviews) | Not enough data | 
| **AI-Driven Insight Recommendations** | 8.0 (17 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 75 |
| **Sumo Logic** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Constant Monitoring** | 9.5 (73 reviews) | Not enough data | 
| **Timely Alerts** | 9.4 (72 reviews) | Not enough data | 
| **TIcket Accuracy** | 9.1 (59 reviews) | Not enough data | 
| **AI Monitoring** | 7.9 (18 reviews) | Not enough data | 

#### Management Tools

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Ticket Assignment** | 8.7 (56 reviews) | Not enough data | 
| **Standardization** | 9.2 (62 reviews) | Not enough data | 
| **Lifecycle Visualization** | 8.9 (61 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **AI Text Generation** | 7.9 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | 

#### Agentic AI - Incident Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.4 (16 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.6/10 | 15 |
| **Sumo Logic** | N/A | N/A |

#### Functionality

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Artificial Intelligence** | 9.8 (11 reviews) | Not enough data | 
| **Machine Learning** | 10.0 (10 reviews) | Not enough data | 
| **Systems Monitoring** | 9.8 (14 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Root Cause Identification** | 9.3 (14 reviews) | Not enough data | 
| **Proactive Identification** | 9.5 (14 reviews) | Not enough data | 
| **Resolution Guidance** | 9.6 (12 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **System Integration** | 9.6 (15 reviews) | Not enough data | 
| **Alerting** | 9.7 (15 reviews) | Not enough data | 
| **Reporting** | 9.4 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 106 |
| **Sumo Logic** | 7.1/10 | 70 |

#### Visibility

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (100 reviews) | 8.3 (63 reviews) | 
| **Alerts and Notifications** | 9.2 (102 reviews) | 8.2 (62 reviews) | 
| **Reporting** | 9.0 (99 reviews) | 8.3 (61 reviews) | 

#### Monitoring and Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Automation** | 8.8 (94 reviews) | 7.4 (60 reviews) | 
| **Performance Baseline** | 9.0 (98 reviews) | 7.7 (59 reviews) | 
| **Real-Time Monitoring** | 9.2 (101 reviews) | 8.3 (62 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | 5.7 (7 reviews) | 
| **Multi-step Planning** | 8.3 (34 reviews) | 6.1 (6 reviews) | 
| **Cross-system Integration** | 8.3 (33 reviews) | 6.7 (7 reviews) | 
| **Adaptive Learning** | 8.4 (33 reviews) | 6.3 (5 reviews) | 
| **Natural Language Interaction** | 8.2 (33 reviews) | 5.3 (5 reviews) | 
| **Proactive Assistance** | 8.4 (33 reviews) | 6.7 (6 reviews) | 
| **Decision Making** | 8.3 (34 reviews) | 7.1 (7 reviews) | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 99 |
| **Sumo Logic** | N/A | N/A |

#### Visibility 

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (95 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.2 (92 reviews) | Not enough data | 
| **Reporting** | 9.0 (91 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Multi-Server Management** | 8.8 (87 reviews) | Not enough data | 
| **Automation** | 8.4 (85 reviews) | Not enough data | 
| **Performance Baseline** | 8.7 (88 reviews) | Not enough data | 
| **Real-Time Monitoring** | 8.9 (91 reviews) | Not enough data | 
| **Immediate Alert Notification** | 8.9 (89 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | 8.9 (87 reviews) | Not enough data | 

#### Cloud environment support

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | 8.9 (77 reviews) | Not enough data | 
| **Software Scaling** | 8.4 (73 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (18 reviews) | Not enough data | 
| **Decision Making** | 8.6 (17 reviews) | Not enough data | 

### Cloud Security Monitoring and Analytics

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | 8.7/10 | 26 |

#### Activity Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Usage Monitoring** | Not enough data | 8.8 (23 reviews) | 
| **Database Monitoring** | Not enough data | 8.5 (19 reviews) | 
| **API Monitoring** | Not enough data | 9.0 (20 reviews) | 
| **Activity Monitoring** | Not enough data | 8.8 (19 reviews) | 

#### Security

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Compliance Monitoring** | Not enough data | 8.2 (19 reviews) | 
| **Risk Analysis** | Not enough data | 8.8 (20 reviews) | 
| **Reporting** | Not enough data | 8.3 (20 reviews) | 

#### Administration

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Security Automation** | Not enough data | 8.8 (18 reviews) | 
| **Security Integration** | Not enough data | 8.6 (19 reviews) | 
| **Multicloud Visibility** | Not enough data | 8.8 (16 reviews) | 

#### Agentic AI - Cloud Security Monitoring and Analytics

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 82 |
| **Sumo Logic** | 7.3/10 | 63 |

#### Data Preparation

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Data Sources** | 9.1 (67 reviews) | 8.2 (56 reviews) ✓ Verified | 
| **Indexing** | 9.0 (62 reviews) | 8.0 (49 reviews) ✓ Verified | 
| **Automated Tagging** | 8.5 (62 reviews) | 7.6 (50 reviews) ✓ Verified | 
| **Data Blending** | 8.6 (60 reviews) | 7.9 (47 reviews) ✓ Verified | 

#### Analysis

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Track Trends** | 9.1 (62 reviews) | 8.1 (49 reviews) ✓ Verified | 
| **Detect Anomalies** | 9.1 (64 reviews) | 7.7 (51 reviews) ✓ Verified | 
| **Metric and Event Data** | 9.1 (68 reviews) | 8.3 (50 reviews) ✓ Verified | 
| **Search** | 9.0 (68 reviews) | 8.5 (55 reviews) ✓ Verified | 
| **Alerts** | 9.3 (69 reviews) | 8.1 (55 reviews) ✓ Verified | 
| **Live Tail** | 8.9 (63 reviews) | 8.1 (49 reviews) ✓ Verified | 

#### Visualization

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Dashboards** | 9.5 (72 reviews) | 8.1 (53 reviews) ✓ Verified | 
| **Data Discovery** | 9.1 (65 reviews) | 8.1 (53 reviews) ✓ Verified | 

#### Agentic AI - Log Analysis

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (23 reviews) | 6.0 (8 reviews) | 
| **Multi-step Planning** | 8.6 (23 reviews) | 6.4 (7 reviews) | 
| **Cross-system Integration** | 8.6 (23 reviews) | 6.7 (8 reviews) | 
| **Adaptive Learning** | 8.6 (23 reviews) | 6.5 (8 reviews) | 
| **Natural Language Interaction** | 8.6 (23 reviews) | 5.7 (9 reviews) | 
| **Proactive Assistance** | 8.8 (23 reviews) | 5.2 (7 reviews) | 
| **Decision Making** | 8.7 (23 reviews) | 5.0 (7 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | N/A | N/A |

#### Responses

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 187 |
| **Sumo Logic** | 8.1/10 | 51 |

#### Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Performance Baselines** | 8.9 (162 reviews) | 8.1 (36 reviews) | 
| **Performance Analysis** | 9.0 (168 reviews) | 8.4 (37 reviews) | 
| **Performance Monitoring** | 9.2 (170 reviews) | 8.4 (38 reviews) | 
| **AI/ML Assistance** | 7.7 (136 reviews) | 7.6 (35 reviews) | 
| **Multi-System Monitoring** | 8.9 (155 reviews) | 8.2 (35 reviews) | 

#### Response

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Dashboards and Visualization** | 9.1 (171 reviews) | 8.3 (37 reviews) | 
| **Incident Alerting** | 8.9 (163 reviews) | 8.7 (39 reviews) | 
| **Root Cause Analysis (RCA)** | 8.6 (156 reviews) | 8.3 (38 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (52 reviews) | 7.2 (12 reviews) | 
| **Cross-system Integration** | 8.6 (53 reviews) | 7.8 (12 reviews) | 
| **Adaptive Learning** | 8.5 (53 reviews) | 6.7 (9 reviews) | 
| **Proactive Assistance** | 8.4 (51 reviews) | 7.6 (14 reviews) | 
| **Decision Making** | 8.2 (51 reviews) | 7.2 (12 reviews) | 

#### Performance

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.6 (152 reviews) | 8.3 (41 reviews) | 
| **Second by Second Metrics** | 8.5 (142 reviews) | 8.4 (38 reviews) | 

#### Functionality

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Synthetic Monitoring** | 8.8 (149 reviews) | 7.9 (36 reviews) | 
| **Dynamic Transaction Mapping** | 8.5 (143 reviews) | 7.9 (36 reviews) | 
| **Load Balancing** | 8.2 (138 reviews) | 8.1 (36 reviews) | 
| **Cloud Observability** | 8.8 (150 reviews) | 8.5 (36 reviews) | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.6/10 | 37 |
| **Sumo Logic** | 7.2/10 | 15 |

#### Alerts management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Multi-mode alerts** | 8.4 (34 reviews) | 7.0 (11 reviews) | 
| **Opimization alerts** | 8.3 (35 reviews) | 7.5 (12 reviews) | 
| **Incident alerts** | 9.0 (36 reviews) | 7.1 (13 reviews) | 

#### Monitoring

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Resource utilization** | 8.6 (36 reviews) | 7.0 (11 reviews) | 
| **Real-time monitoring** | 9.4 (36 reviews) | 7.3 (10 reviews) | 
| **Performance baseline** | 8.7 (36 reviews) | 7.7 (11 reviews) | 
| **API monitoring** | 9.1 (36 reviews) | 8.2 (12 reviews) | 

#### Automation

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Resolution automation** | 8.1 (35 reviews) | 7.3 (10 reviews) | 
| **Automation** | 8.4 (36 reviews) | 7.4 (12 reviews) | 

#### Analysis

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Search** | 8.5 (35 reviews) | 7.9 (14 reviews) | 
| **Reporting** | 8.6 (36 reviews) | 6.5 (11 reviews) | 
| **Visualization** | 9.0 (36 reviews) | 7.1 (12 reviews) | 
| **Track trends** | 8.4 (35 reviews) | 7.1 (12 reviews) | 

#### Issue Resolution

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Root cause identification** | 8.3 (36 reviews) | 7.0 (11 reviews) | 
| **Resolution guidance** | 8.2 (36 reviews) | 7.0 (11 reviews) | 
| **Proactive identification** | 8.8 (36 reviews) | 6.8 (13 reviews) | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 7.9/10 | 37 |
| **Sumo Logic** | N/A | N/A |

#### Generative AI

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **AI Text Generation** | 7.3 (37 reviews) | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.1 (19 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 18 |
| **Sumo Logic** | 8.3/10 | 9 |

#### Telemetry Collection & Ingestion - Observability

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 9.2 (16 reviews) | Not enough data | 
| **OpenTelemetry Support** | 9.4 (16 reviews) | Not enough data | 

#### Agentic AI - Observability Software

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (15 reviews) | Not enough data | 
| **Decision Making** | 9.0 (15 reviews) | Not enough data | 

#### Visualization & Dashboards - Observability

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Service Dependency Mapping** | 9.4 (16 reviews) | Not enough data | 
| **Unified Dashboard** | 9.0 (16 reviews) | Not enough data | 
| **Trace Visualization** | 9.2 (16 reviews) | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Cross-Telemetry Correlation** | 9.2 (16 reviews) | Not enough data | 
| **Root Cause Detection** | 9.4 (17 reviews) | Not enough data | 
| **Intelligent Alerting** | 9.3 (16 reviews) | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Kubernetes Monitoring** | 8.9 (16 reviews) | Not enough data | 
| **Hybrid/Multi-Cloud Support** | 8.8 (16 reviews) | 8.3 (5 reviews) | 

#### AI Features - Observability

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Predictive Insights** | 8.2 (16 reviews) | Not enough data | 
| **AI-Generated Incident Summaries** | 8.5 (16 reviews) | Not enough data | 
| **AI Anomaly Detection** | 9.0 (16 reviews) | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | 7.9/10 | 99 |

#### Response

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Resolution Automation** | Not enough data | 7.8 (72 reviews) | 
| **Resolution Guidance** | Not enough data | 8.2 (72 reviews) | 
| **System Isolation** | Not enough data | 7.4 (66 reviews) | 
| **Threat Intelligence** | Not enough data | 7.7 (66 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Incident Logs** | Not enough data | 8.8 (90 reviews) | 
| **Incident Reports** | Not enough data | 8.3 (80 reviews) | 

#### Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Incident Alerts** | Not enough data | 8.6 (89 reviews) | 
| **Incident Case Management** | Not enough data | 8.0 (68 reviews) | 
| **Workflow Management** | Not enough data | 8.2 (73 reviews) | 

#### Generative AI

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.9 (13 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (15 reviews) | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | N/A | N/A |

#### Cloud Visibility

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Security Information and Event Management (SIEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | 8.7/10 | 87 |

#### Network Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Activity Monitoring** | Not enough data | 9.1 (63 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.0 (56 reviews) ✓ Verified | 
| **Log Management** | Not enough data | 9.4 (75 reviews) ✓ Verified | 

#### Incident Management

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Event Management** | Not enough data | 8.9 (70 reviews) ✓ Verified | 
| **Automated Response** | Not enough data | 8.3 (59 reviews) ✓ Verified | 
| **Incident Reporting** | Not enough data | 8.6 (55 reviews) ✓ Verified | 

#### Security Intelligence

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Threat Intelligence** | Not enough data | 8.4 (52 reviews) ✓ Verified | 
| **Vulnerability Assessment** | Not enough data | 8.1 (50 reviews) ✓ Verified | 
| **Advanced Analytics** | Not enough data | 8.9 (61 reviews) ✓ Verified | 
| **Data Examination** | Not enough data | 9.0 (68 reviews) ✓ Verified | 

#### Agentic AI - Security Information and Event Management (SIEM)

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | 8.5/10 | 15 |

#### Automation

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Workflow Mapping** | Not enough data | 8.6 (13 reviews) | 
| **Workflow Automation** | Not enough data | 8.3 (13 reviews) | 
| **Automated Remediation** | Not enough data | 8.8 (12 reviews) | 
| **Log Monitoring** | Not enough data | 8.5 (13 reviews) | 

#### Orchestration

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Security Orchestration** | Not enough data | 8.2 (13 reviews) | 
| **Data Collection** | Not enough data | 8.8 (12 reviews) | 
| **Threat Intelligence** | Not enough data | 8.3 (12 reviews) | 
| **Data Visualization** | Not enough data | 8.5 (12 reviews) | 

#### Response

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Alerting** | Not enough data | 8.6 (11 reviews) | 
| **Performance Baselin** | Not enough data | 8.2 (12 reviews) | 
| **High Availability/Disaster Recovery** | Not enough data | 8.3 (13 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sumo Logic** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | New Relic | Sumo Logic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Observability Software](https://www.g2.com/categories/observability-software)

**Unique to New Relic (6):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Incident Management Software](https://www.g2.com/categories/incident-management), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)

**Unique to Sumo Logic (5):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Cloud Security Monitoring and Analytics Software](https://www.g2.com/categories/cloud-security-monitoring-and-analytics), [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response Software](https://www.g2.com/categories/incident-response), [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem)


---
## Reviewer Demographics

### By Company Size

| Segment | New Relic | Sumo Logic | 
|---|---|---|
| **Small-Business** | 27.9% | 15.5% | 
| **Mid-Market** | 42.5% | 47.8% | 
| **Enterprise** | 29.5% | 36.7% | 

### By Industry

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.5%

#### Sumo Logic

- **Information Technology and Services:** 21.9%
- **Computer Software:** 17.4%
- **Financial Services:** 6.9%
- **Retail:** 4.2%
- **Computer & Network Security:** 2.6%
- **Accounting:** 2.6%
- **Internet:** 2.4%
- **Health, Wellness and Fitness:** 2.1%
- **Hospital & Health Care:** 2.1%
- **Consumer Services:** 1.8%
- **Other:** 35.9%

---
## Alternatives

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (320 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (432 reviews)

### Alternatives to Sumo Logic

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Logz.io](https://www.g2.com/products/logz-io/reviews) — 4.5/5 stars (170 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (432 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (335 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) — 4.5/5 stars (159 reviews)

---
## Top Discussions

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

### Sumo Logic

- Title: [What is Cloud SOAR used for?](https://www.g2.com/discussions/what-is-cloud-soar-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Cloud SOAR (Security Orchestration, Automation, and Response) is primarily used to streamline and automate security operations workflows. It helps security..."
- Title: [Who are Sumo Logic competitors?](https://www.g2.com/discussions/who-are-sumo-logic-competitors) — 1 comment
  > **Top comment:** "Splunk, Arcsight, QRadar, Datadog"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/new-relic-vs-sumo-logic)