# New Relic vs Splunk Enterprise Comparison
---
## AI Generated Summary
- **G2 reviewers report** that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- **Users say** that Splunk Enterprise is a robust tool for IT security, offering a comprehensive suite for log management and AIOps. Reviewers highlight its ease of use and configuration setup, making it a valuable asset for organizations managing complex IT infrastructures.
- **According to verified reviews** , New Relic's user interface is particularly praised for its enhanced capabilities, allowing users to access all infrastructure-related dashboards and metrics in one place. This intuitive design contributes to a more efficient monitoring experience.
- **Reviewers mention** that while Splunk Enterprise is powerful, it may not always match the specific workflow needs of users, with some noting challenges in configuration. However, its support for major cloud platforms like Azure, GCP, and AWS is a significant advantage for enterprises.
- **G2 reviewers highlight** that New Relic's advanced features, such as NRQL for querying data, provide a powerful application performance monitoring experience. This capability is particularly beneficial for teams looking to gain deeper insights into their applications and infrastructure.
- **Users report** that Splunk Enterprise, while effective, has a lower overall satisfaction score compared to New Relic, indicating that it may face challenges in user experience and support. Nonetheless, its strong presence in the enterprise market showcases its reliability for larger organizations.



| | New Relic | Splunk Enterprise | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 583 | 432 | 
| **Largest Market Segment** | Mid-Market (42.5% of reviews) | Enterprise (64.1% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### New Relic

Pros:
- Ease of Use (97 reviews)
- Real-time Monitoring (95 reviews)

Cons:
- Expensive (63 reviews)
- Pricing Issues (53 reviews)

### Splunk Enterprise

Pros:
- Ease of Use (10 reviews)
- Log Management (8 reviews)

Cons:
- Expensive (8 reviews)
- Learning Curve (8 reviews)

---
## Ratings Comparison
| Rating | New Relic | Splunk Enterprise | 
|---|---|---|
  | **Meets Requirements** | 8.9 (498 reviews) | 8.9 (342 reviews) | 
  | **Ease of Use** | 8.4 (504 reviews) | 8.1 (347 reviews) | 
  | **Ease of Setup** | 8.7 (286 reviews) | 8.0 (149 reviews) | 
  | **Ease of Admin** | 8.5 (199 reviews) | 8.1 (127 reviews) | 
  | **Quality of Support** | 8.5 (438 reviews) | 8.4 (285 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (191 reviews) | 8.7 (127 reviews) | 
  | **Product Direction (% positive)** | 8.6 (497 reviews) | 7.8 (332 reviews) | 

---
## Pricing

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

### Splunk Enterprise

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Analytics Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 9.4/10 | 12 |

#### Reports

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Data Preparation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Connectors** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 

#### Data Modeling and Blending

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Querying** | Not enough data | Not enough data | 
| **Data Filtering** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Self Service 

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Deployment & Integration - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **No-code Dashboard Builder** | Not enough data | Not enough data | 
| **Report Scheduling and Automation** | Not enough data | Not enough data | 
| **Embedded Analytics and White-labeling** | Not enough data | Not enough data | 
| **Data Source Connectivity** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Performance & Scalability - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Large data handling and Query Speed** | Not enough data | Not enough data | 
| **Concurrent User Support** | Not enough data | Not enough data | 

#### Advanced Analytics & Modeling - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Modeling and Governance** | Not enough data | Not enough data | 
| **Notebook and Script Integration** | Not enough data | Not enough data | 
| **Built-in Predictive and Statistical Models** | Not enough data | Not enough data | 

#### Agentic AI Capabilities - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Auto-generated Insights and Narratives** | Not enough data | Not enough data | 
| **Natural Language Queries** | Not enough data | Not enough data | 
| **Proactive KPI Monitoring and Alerts** | Not enough data | Not enough data | 
| **AI Agents for Analytical Follow-ups** | Not enough data | Not enough data | 

#### Personalized Intelligence - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Behavioral Learning for Contextual Query Refinement** | Not enough data | Not enough data | 
| **Role-based Insight Personalization** | Not enough data | Not enough data | 
| **Conversational and Prompt-based Analytics** | Not enough data | Not enough data | 

#### Building Reports

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Transformation** | Not enough data | 9.7 (5 reviews) | 
| **Data Modeling** | Not enough data | 9.7 (5 reviews) | 
| **WYSIWYG Report Design** | Not enough data | 9.0 (5 reviews) | 
| **Integration APIs** | Not enough data | 9.3 (5 reviews) | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.2/10 | 23 |
| **Splunk Enterprise** | N/A | N/A |

#### Experience

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real-Time Monitoring** | 9.5 (23 reviews) | Not enough data | 
| **Session Replay** | 9.0 (20 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.0 (22 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 9.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 
| **Decision Making** | 8.9 (9 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Content Management** | 8.9 (19 reviews) | Not enough data | 
| **Alerts** | 9.1 (22 reviews) | Not enough data | 
| **Budget Analysis** | 8.3 (19 reviews) | Not enough data | 

#### Performance

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Uptime Monitoring** | 9.5 (21 reviews) | Not enough data | 
| **Performance Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Issue Tracking** | 9.5 (23 reviews) | Not enough data | 
| **Resource Monitoring** | 9.6 (20 reviews) | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Data Sourcing

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Expandability** | Not enough data | Not enough data | 
| **Content Marketing** | Not enough data | Not enough data | 
| **Multiple Devices** | Not enough data | Not enough data | 

#### Intelligence

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Marketing Metrics** | Not enough data | Not enough data | 
| **Predictive Modeling** | Not enough data | Not enough data | 
| **Recommendation Engine** | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 99 |
| **Splunk Enterprise** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Usage Monitoring** | 8.9 (89 reviews) | Not enough data | 
| **Database Monitoring** | 8.7 (91 reviews) | Not enough data | 
| **API Monitoring** | 8.9 (86 reviews) | Not enough data | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (89 reviews) | Not enough data | 
| **Security and Compliance Monitoring** | 8.8 (21 reviews) | Not enough data | 

#### Administration

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Activity Monitoring** | 8.6 (85 reviews) | Not enough data | 
| **Multi-Cloud Management** | 8.5 (81 reviews) | Not enough data | 
| **Automation** | 8.5 (77 reviews) | Not enough data | 
| **Auto-Scaling & Resource Optimization** | 8.8 (20 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Reporting** | 8.8 (87 reviews) | Not enough data | 
| **Dashboards and Visualizations** | 9.3 (90 reviews) | Not enough data | 
| **Spend Forecasting and Optimization** | 7.9 (78 reviews) | Not enough data | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-step Planning** | 8.2 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (18 reviews) | Not enough data | 
| **Decision Making** | 8.1 (18 reviews) | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.1 (17 reviews) | Not enough data | 
| **AI-Driven Insight Recommendations** | 8.0 (17 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 75 |
| **Splunk Enterprise** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Constant Monitoring** | 9.5 (73 reviews) | Not enough data | 
| **Timely Alerts** | 9.4 (72 reviews) | Not enough data | 
| **TIcket Accuracy** | 9.1 (59 reviews) | Not enough data | 
| **AI Monitoring** | 7.9 (18 reviews) | Not enough data | 

#### Management Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Ticket Assignment** | 8.7 (56 reviews) | Not enough data | 
| **Standardization** | 9.2 (62 reviews) | Not enough data | 
| **Lifecycle Visualization** | 8.9 (61 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | 7.9 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | 

#### Agentic AI - Incident Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.4 (16 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.6/10 | 15 |
| **Splunk Enterprise** | 7.3/10 | 13 |

#### Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Artificial Intelligence** | 9.8 (11 reviews) | 7.0 (9 reviews) | 
| **Machine Learning** | 10.0 (10 reviews) | 6.5 (9 reviews) | 
| **Systems Monitoring** | 9.8 (14 reviews) | 7.9 (12 reviews) | 

#### Issue Resolution

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Root Cause Identification** | 9.3 (14 reviews) | 7.1 (11 reviews) | 
| **Proactive Identification** | 9.5 (14 reviews) | 6.8 (10 reviews) | 
| **Resolution Guidance** | 9.6 (12 reviews) | 6.8 (10 reviews) | 

#### Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **System Integration** | 9.6 (15 reviews) | 7.7 (10 reviews) | 
| **Alerting** | 9.7 (15 reviews) | 8.2 (12 reviews) | 
| **Reporting** | 9.4 (15 reviews) | 7.9 (12 reviews) | 

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 8.9/10 | 23 |

#### Visibility

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 9.3 (19 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (20 reviews) | 
| **Reporting** | Not enough data | 9.2 (20 reviews) | 

#### Monitoring and Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-Device Management** | Not enough data | 8.9 (17 reviews) | 
| **Automation** | Not enough data | 8.7 (15 reviews) | 
| **Performance Baseline** | Not enough data | 8.4 (19 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.1 (20 reviews) | 

#### Agentic AI - Hardware Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 106 |
| **Splunk Enterprise** | N/A | N/A |

#### Visibility

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (100 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.2 (102 reviews) | Not enough data | 
| **Reporting** | 9.0 (99 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Automation** | 8.8 (94 reviews) | Not enough data | 
| **Performance Baseline** | 9.0 (98 reviews) | Not enough data | 
| **Real-Time Monitoring** | 9.2 (101 reviews) | Not enough data | 

#### Agentic AI - Log Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (33 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (33 reviews) | Not enough data | 
| **Decision Making** | 8.3 (34 reviews) | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 99 |
| **Splunk Enterprise** | N/A | N/A |

#### Visibility 

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (95 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.2 (92 reviews) | Not enough data | 
| **Reporting** | 9.0 (91 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-Server Management** | 8.8 (87 reviews) | Not enough data | 
| **Automation** | 8.4 (85 reviews) | Not enough data | 
| **Performance Baseline** | 8.7 (88 reviews) | Not enough data | 
| **Real-Time Monitoring** | 8.9 (91 reviews) | Not enough data | 
| **Immediate Alert Notification** | 8.9 (89 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | 8.9 (87 reviews) | Not enough data | 

#### Cloud environment support

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | 8.9 (77 reviews) | Not enough data | 
| **Software Scaling** | 8.4 (73 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (18 reviews) | Not enough data | 
| **Decision Making** | 8.6 (17 reviews) | Not enough data | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 8.8/10 | 81 |

#### Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 8.9 (65 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.8 (68 reviews) | 
| **Observability** | Not enough data | 9.1 (69 reviews) | 
| **AI/ML Integration** | Not enough data | 7.8 (54 reviews) | 

#### Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 8.4 (59 reviews) | 
| **Dashboards and Visualization** | Not enough data | 9.0 (67 reviews) | 
| **Performance Baselines** | Not enough data | 8.5 (61 reviews) | 
| **Alerting** | Not enough data | 9.0 (61 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.5 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 9.0/10 | 8 |

#### ServiceNow Apps

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | 9.0 (5 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 82 |
| **Splunk Enterprise** | 8.6/10 | 76 |

#### Data Preparation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Sources** | 9.1 (67 reviews) | 9.0 (67 reviews) ✓ Verified | 
| **Indexing** | 9.0 (62 reviews) | 8.8 (66 reviews) ✓ Verified | 
| **Automated Tagging** | 8.5 (62 reviews) | 8.0 (61 reviews) ✓ Verified | 
| **Data Blending** | 8.6 (60 reviews) | 8.3 (61 reviews) ✓ Verified | 

#### Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Track Trends** | 9.1 (62 reviews) | 8.3 (60 reviews) ✓ Verified | 
| **Detect Anomalies** | 9.1 (64 reviews) | 8.3 (62 reviews) ✓ Verified | 
| **Metric and Event Data** | 9.1 (68 reviews) | 8.8 (62 reviews) ✓ Verified | 
| **Search** | 9.0 (68 reviews) | 8.7 (67 reviews) ✓ Verified | 
| **Alerts** | 9.3 (69 reviews) | 8.8 (63 reviews) ✓ Verified | 
| **Live Tail** | 8.9 (63 reviews) | 8.2 (53 reviews) ✓ Verified | 

#### Visualization

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards** | 9.5 (72 reviews) | 8.8 (68 reviews) ✓ Verified | 
| **Data Discovery** | 9.1 (65 reviews) | 8.7 (64 reviews) ✓ Verified | 

#### Agentic AI - Log Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (23 reviews) | Not enough data | 
| **Decision Making** | 8.7 (23 reviews) | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 187 |
| **Splunk Enterprise** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Performance Baselines** | 8.9 (162 reviews) | Not enough data | 
| **Performance Analysis** | 9.0 (168 reviews) | Not enough data | 
| **Performance Monitoring** | 9.2 (170 reviews) | Not enough data | 
| **AI/ML Assistance** | 7.7 (136 reviews) | Not enough data | 
| **Multi-System Monitoring** | 8.9 (155 reviews) | Not enough data | 

#### Response

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards and Visualization** | 9.1 (171 reviews) | Not enough data | 
| **Incident Alerting** | 8.9 (163 reviews) | Not enough data | 
| **Root Cause Analysis (RCA)** | 8.6 (156 reviews) | Not enough data | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (51 reviews) | Not enough data | 
| **Decision Making** | 8.2 (51 reviews) | Not enough data | 

#### Performance

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.6 (152 reviews) | Not enough data | 
| **Second by Second Metrics** | 8.5 (142 reviews) | Not enough data | 

#### Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Synthetic Monitoring** | 8.8 (149 reviews) | Not enough data | 
| **Dynamic Transaction Mapping** | 8.5 (143 reviews) | Not enough data | 
| **Load Balancing** | 8.2 (138 reviews) | Not enough data | 
| **Cloud Observability** | 8.8 (150 reviews) | Not enough data | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.6/10 | 37 |
| **Splunk Enterprise** | N/A | N/A |

#### Alerts management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-mode alerts** | 8.4 (34 reviews) | Not enough data | 
| **Opimization alerts** | 8.3 (35 reviews) | Not enough data | 
| **Incident alerts** | 9.0 (36 reviews) | Not enough data | 

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Resource utilization** | 8.6 (36 reviews) | Not enough data | 
| **Real-time monitoring** | 9.4 (36 reviews) | Not enough data | 
| **Performance baseline** | 8.7 (36 reviews) | Not enough data | 
| **API monitoring** | 9.1 (36 reviews) | Not enough data | 

#### Automation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Resolution automation** | 8.1 (35 reviews) | Not enough data | 
| **Automation** | 8.4 (36 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Search** | 8.5 (35 reviews) | Not enough data | 
| **Reporting** | 8.6 (36 reviews) | Not enough data | 
| **Visualization** | 9.0 (36 reviews) | Not enough data | 
| **Track trends** | 8.4 (35 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Root cause identification** | 8.3 (36 reviews) | Not enough data | 
| **Resolution guidance** | 8.2 (36 reviews) | Not enough data | 
| **Proactive identification** | 8.8 (36 reviews) | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 7.9/10 | 37 |
| **Splunk Enterprise** | N/A | N/A |

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | 7.3 (37 reviews) | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.1 (19 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 18 |
| **Splunk Enterprise** | N/A | N/A |

#### Telemetry Collection & Ingestion - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 9.2 (16 reviews) | Not enough data | 
| **OpenTelemetry Support** | 9.4 (16 reviews) | Not enough data | 

#### Agentic AI - Observability Software

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (15 reviews) | Not enough data | 
| **Decision Making** | 9.0 (15 reviews) | Not enough data | 

#### Visualization & Dashboards - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Service Dependency Mapping** | 9.4 (16 reviews) | Not enough data | 
| **Unified Dashboard** | 9.0 (16 reviews) | Not enough data | 
| **Trace Visualization** | 9.2 (16 reviews) | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Cross-Telemetry Correlation** | 9.2 (16 reviews) | Not enough data | 
| **Root Cause Detection** | 9.4 (17 reviews) | Not enough data | 
| **Intelligent Alerting** | 9.3 (16 reviews) | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Kubernetes Monitoring** | 8.9 (16 reviews) | Not enough data | 
| **Hybrid/Multi-Cloud Support** | 8.8 (16 reviews) | Not enough data | 

#### AI Features - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Predictive Insights** | 8.2 (16 reviews) | Not enough data | 
| **AI-Generated Incident Summaries** | 8.5 (16 reviews) | Not enough data | 
| **AI Anomaly Detection** | 9.0 (16 reviews) | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

### Security Information and Event Management (SIEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 8.2/10 | 30 |

#### Network Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Activity Monitoring** | Not enough data | 9.1 (27 reviews) | 
| **Asset Management** | Not enough data | 7.3 (23 reviews) | 
| **Log Management** | Not enough data | 9.3 (27 reviews) | 

#### Incident Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Event Management** | Not enough data | 8.9 (28 reviews) | 
| **Automated Response** | Not enough data | 7.8 (26 reviews) | 
| **Incident Reporting** | Not enough data | 8.5 (26 reviews) | 

#### Security Intelligence

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Threat Intelligence** | Not enough data | 7.3 (24 reviews) | 
| **Vulnerability Assessment** | Not enough data | 6.5 (22 reviews) | 
| **Advanced Analytics** | Not enough data | 8.5 (25 reviews) | 
| **Data Examination** | Not enough data | 8.4 (25 reviews) | 

#### Agentic AI - Security Information and Event Management (SIEM)

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Big Data Analytics

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Data Transformation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real-Time Analytics** | Not enough data | 8.7 (15 reviews) ✓ Verified | 
| **Data Querying** | Not enough data | Not enough data | 

#### Connectivity

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Hadoop Integration** | Not enough data | 8.3 (12 reviews) ✓ Verified | 
| **Spark Integration** | Not enough data | 8.5 (11 reviews) ✓ Verified | 
| **Multi-Source Analysis** | Not enough data | 8.4 (15 reviews) ✓ Verified | 
| **Data Lake** | Not enough data | Feature Not Available | 

#### Operations

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Visualization** | Not enough data | 8.8 (15 reviews) ✓ Verified | 
| **Data Workflow** | Not enough data | 9.1 (13 reviews) ✓ Verified | 
| **Governed Discovery** | Not enough data | Feature Not Available | 
| **Embedded Analytics** | Not enough data | Feature Not Available | 
| **Notebooks** | Not enough data | Not enough data | 

### Big Data

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Building Reports

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Transformation** | Not enough data | 9.7 (5 reviews) | 
| **Data Modeling** | Not enough data | 9.7 (5 reviews) | 
| **WYSIWYG Report Design** | Not enough data | 9.0 (5 reviews) | 
| **Integration APIs** | Not enough data | 9.3 (5 reviews) | 

#### Platform

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Log Analysis Software](https://www.g2.com/categories/log-analysis)

**Unique to New Relic (9):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Incident Management Software](https://www.g2.com/categories/incident-management), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Observability Software](https://www.g2.com/categories/observability-software), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)

**Unique to Splunk Enterprise (7):** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem), [Big Data Analytics Software](https://www.g2.com/categories/big-data-analytics), [Analytics Platforms](https://www.g2.com/categories/analytics-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | New Relic | Splunk Enterprise | 
|---|---|---|
| **Small-Business** | 27.9% | 8.3% | 
| **Mid-Market** | 42.5% | 27.6% | 
| **Enterprise** | 29.5% | 64.1% | 

### By Industry

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.5%

#### Splunk Enterprise

- **Information Technology and Services:** 26.1%
- **Computer Software:** 10.2%
- **Financial Services:** 6.6%
- **Internet:** 6.1%
- **Computer & Network Security:** 6.1%
- **Banking:** 3.4%
- **Telecommunications:** 3.4%
- **Hospital & Health Care:** 3.2%
- **Retail:** 2.9%
- **Higher Education:** 2.4%
- **Other:** 29.5%

---
## Alternatives

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (320 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (398 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)

### Alternatives to Splunk Enterprise

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Mezmo](https://www.g2.com/products/mezmo/reviews) — 4.6/5 stars (224 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (398 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Alteryx](https://www.g2.com/products/alteryx/reviews) — 4.6/5 stars (809 reviews)
- [Logz.io](https://www.g2.com/products/logz-io/reviews) — 4.5/5 stars (170 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [Graylog](https://www.g2.com/products/graylog/reviews) — 4.4/5 stars (120 reviews)

---
## Top Discussions

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

### Splunk Enterprise

- Title: [What is Splunk Enterprise used for?](https://www.g2.com/discussions/what-is-splunk-enterprise-used-for) — 1 comment
  > **Top comment:** "Log Monitoring and analysis."
- Title: [What is the difference between Splunk Enterprise and Splunk Enterprise Security?](https://www.g2.com/discussions/splunk-enterprise-what-is-the-difference-between-splunk-enterprise-and-splunk-enterprise-security) — 1 comment
  > **Top comment:** "In summary, while both Splunk Enterprise and Splunk Enterprise Security are built on the same core platform, they serve different purposes. Splunk Enterprise..."
- Title: [What are Splunk Enterprise components?](https://www.g2.com/discussions/what-are-splunk-enterprise-components) — 1 comment
  > **Top comment:** "Splunk's 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with..."
- Title: [Which apps ship with Splunk Enterprise?](https://www.g2.com/discussions/which-apps-ship-with-splunk-enterprise) — 1 comment
  > **Top comment:** "Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for..."
- Title: [What does Splunk Enterprise do?](https://www.g2.com/discussions/what-does-splunk-enterprise-do) — 1 comment
  > **Top comment:** "Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/new-relic-vs-splunk-enterprise)