# New Relic vs Splunk Enterprise Comparison
---
## AI Generated Summary
- **G2 reviewers report** that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- **Users say** that Splunk Enterprise is a robust tool for IT security, offering a comprehensive suite for log management and AIOps. Reviewers highlight its ease of use and configuration setup, making it a valuable asset for organizations managing complex IT infrastructures.
- **According to verified reviews** , New Relic&#39;s user interface is particularly praised for its enhanced capabilities, allowing users to access all infrastructure-related dashboards and metrics in one place. This intuitive design contributes to a more efficient monitoring experience.
- **Reviewers mention** that while Splunk Enterprise is powerful, it may not always match the specific workflow needs of users, with some noting challenges in configuration. However, its support for major cloud platforms like Azure, GCP, and AWS is a significant advantage for enterprises.
- **G2 reviewers highlight** that New Relic&#39;s advanced features, such as NRQL for querying data, provide a powerful application performance monitoring experience. This capability is particularly beneficial for teams looking to gain deeper insights into their applications and infrastructure.
- **Users report** that Splunk Enterprise, while effective, has a lower overall satisfaction score compared to New Relic, indicating that it may face challenges in user experience and support. Nonetheless, its strong presence in the enterprise market showcases its reliability for larger organizations.



---
## Frequently Asked Questions

### What is the difference between Splunk Enterprise vs New Relic?

Splunk Enterprise and New Relic differ most clearly in their primary strengths, with Splunk Enterprise excelling in log management and customization, while New Relic leads in ease of use and real-time monitoring.

| [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) |
| --- | --- |
| 4.3/5 (434 reviews) | 4.4/5 (586 reviews) |
| Enterprise | Mid-Market |
| 7.9 | 8.7 |
| 8.4 | 8.6 |
| Log Management, Customization | Ease of Use, Real-time Monitoring |



### How do the pricing models of Splunk Enterprise and New Relic compare?

New Relic is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Splunk Enterprise.

- **Splunk Enterprise:** In recent reviews, many cite high licensing costs and unpredictable pricing as a major drawback, especially as data volume grows.
- **New Relic:** Reviewers note that while costs can rise with increased data ingestion, the platform is seen as a stronger value and more predictable for scaling needs.
- **Switching reasons:** Several reviewers mention switching to New Relic for more transparent pricing and better cost control as their monitoring needs expanded.



### What are the best alternatives to Splunk Enterprise and New Relic?

The top three alternatives to Splunk Enterprise and New Relic are Dynatrace, Datadog, and LogicMonitor.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) | 4.3/5 (434 reviews) | Enterprise | High licensing costs, unpredictable as data grows | Log Management, Customization |
| [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Costs can rise with data ingestion, but seen as stronger value | Ease of Use, Real-time Monitoring |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and automation |
| [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Unified observability and integrations |
| [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) | 4.5/5 (644 reviews) | Mid-Market | — | Scalability and ease of deployment |



### Which Enterprise Monitoring features should I prioritize when comparing Splunk Enterprise and New Relic?

Buyers should prioritize log management, real-time monitoring, dashboard quality, integrations, and ease of use when comparing Splunk Enterprise and New Relic.

- **Log Management:** Splunk Enterprise is cited for log management in 8 all-time reviews; New Relic is not specifically cited for this area.
- **Real-time Monitoring:** New Relic is cited for real-time monitoring in 137 all-time reviews; Splunk Enterprise in 6.
- **Dashboard Quality:** New Relic is cited for dashboard quality in 61 all-time reviews; Splunk Enterprise in 6.
- **Integrations:** New Relic integrations are mentioned in 72 all-time reviews; Splunk Enterprise integrations are mentioned in 5.
- **Ease of Use:** New Relic is cited for ease of use in 150 all-time reviews; Splunk Enterprise in 10.



### What are the pros and cons of Splunk Enterprise vs New Relic?

Splunk Enterprise&#39;s headline strength is log management and customization, while New Relic stands out for ease of use and real-time monitoring.

- **Splunk Enterprise strengths:** Log management (8 all-time mentions), customization (12), reporting features (8), and flexibility (5).
- **Splunk Enterprise trade-offs:** Expensive licensing (8), learning curve (8), integration issues (5).
- **New Relic strengths:** Ease of use (150), real-time monitoring (137), dashboard usability (69), integrations (72), and alerting system (78).
- **New Relic trade-offs:** Expensive (83), pricing issues (68), learning curve (66).



### Is Splunk Enterprise or New Relic better for small businesses?

New Relic is a better fit for small businesses, as its largest reviewer segment is Mid-Market and reviewers highlight ease of use and faster onboarding.

- **Splunk Enterprise:** Largest segment is Enterprise; reviewers note a steep learning curve and high licensing costs, making it less accessible for small businesses.
- **New Relic:** Largest segment is Mid-Market; reviewers consistently cite ease of use, straightforward setup, and more predictable pricing as advantages for smaller teams.



### Which Enterprise Monitoring platform has better integrations?

New Relic is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Splunk Enterprise:** Integrations are mentioned in 5 all-time reviews, with recent mentions of integration with Microsoft Exchange and AWS.
- **New Relic:** Integrations are mentioned in 72 all-time reviews, with specific integrations for Slack (14), Kubernetes (10), and Python (7).



### How do Splunk Enterprise and New Relic compare on customer support?

Splunk Enterprise and New Relic are rated in near-parity for Quality of Support, with scores of 8.4 and 8.6 respectively.

- **Splunk Enterprise:** Reviewers describe support as generally strong, with several citing responsive assistance but some noting challenges after recent ownership changes.
- **New Relic:** Reviewers highlight knowledgeable and responsive support, with many citing positive experiences and quick resolutions.



### Which is easier to implement, Splunk Enterprise or New Relic?

New Relic is rated higher for Ease of Setup, with a score of 8.7 compared to Splunk Enterprise&#39;s 7.9.

- **Splunk Enterprise:** Reviewers frequently mention a steep learning curve and the need for formal training, especially for new users and smaller teams.
- **New Relic:** Reviewers consistently cite straightforward setup, clear documentation, and faster onboarding, making it easier to implement for most teams.



### Which product has better Dashboards?

New Relic is more frequently cited for dashboard quality and customization, with higher all-time mention counts and reviewer satisfaction.

- **Splunk Enterprise:** Dashboards are mentioned in 6 all-time reviews; reviewers note strong customization but mention a learning curve for advanced features.
- **New Relic:** Dashboard usability is mentioned in 69 all-time reviews, dashboard customization in 64, and dashboard quality in 61; reviewers highlight intuitive, customizable dashboards and real-time insights.



| | New Relic | Splunk Enterprise | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 584 | 432 | 
| **Largest Market Segment** | Mid-Market (42.6% of reviews) | Enterprise (64.1% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

### Splunk Enterprise

Pros:
- Ease of Use (46 reviews)
- Log Management (31 reviews)

Cons:
- Expensive (32 reviews)
- Learning Curve (29 reviews)

---
## Ratings Comparison
| Rating | New Relic | Splunk Enterprise | 
|---|---|---|
  | **Meets Requirements** | 8.9 (499 reviews) | 8.9 (342 reviews) | 
  | **Ease of Use** | 8.4 (505 reviews) | 8.1 (347 reviews) | 
  | **Ease of Setup** | 8.7 (287 reviews) | 7.9 (149 reviews) | 
  | **Ease of Admin** | 8.5 (199 reviews) | 8.1 (127 reviews) | 
  | **Quality of Support** | 8.6 (439 reviews) | 8.4 (285 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (191 reviews) | 8.7 (127 reviews) | 
  | **Product Direction (% positive)** | 8.6 (498 reviews) | 7.8 (332 reviews) | 

---
## Pricing

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

### Splunk Enterprise

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Analytics Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 9.4/10 | 12 |

#### Reports

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Marketing Reports** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Interactive Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 

#### Data Preparation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Connectors** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 

#### Data Modeling and Blending

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Querying** | Not enough data | Not enough data | 
| **Data Filtering** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Self Service 

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 
| **Natural Language Search** | Not enough data | Not enough data | 
| **Visual Discovery** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 

#### Deployment &amp; Integration - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **No-code Dashboard Builder** | Not enough data | Not enough data | 
| **Report Scheduling and Automation** | Not enough data | Not enough data | 
| **Embedded Analytics and White-labeling** | Not enough data | Not enough data | 
| **Data Source Connectivity** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Query Builder** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Performance &amp; Scalability - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Large data handling and Query Speed** | Not enough data | Not enough data | 
| **Concurrent User Support** | Not enough data | Not enough data | 
| **Database Support** | Not enough data | Not enough data | 

#### Advanced Analytics &amp; Modeling - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Modeling and Governance** | Not enough data | Not enough data | 
| **Notebook and Script Integration** | Not enough data | Not enough data | 
| **Built-in Predictive and Statistical Models** | Not enough data | Not enough data | 

#### Agentic AI Capabilities - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Auto-generated Insights and Narratives** | Not enough data | Not enough data | 
| **Natural Language Queries** | Not enough data | Not enough data | 
| **Proactive KPI Monitoring and Alerts** | Not enough data | Not enough data | 
| **AI Agents for Analytical Follow-ups** | Not enough data | Not enough data | 

#### Personalized Intelligence - Analytics Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Behavioral Learning for Contextual Query Refinement** | Not enough data | Not enough data | 
| **Role-based Insight Personalization** | Not enough data | Not enough data | 
| **Conversational and Prompt-based Analytics** | Not enough data | Not enough data | 
| **Ad hoc Query** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Building Reports

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Transformation** | Not enough data | 9.7 (5 reviews) | 
| **Data Modeling** | Not enough data | 9.7 (5 reviews) | 
| **WYSIWYG Report Design** | Not enough data | 9.0 (5 reviews) | 
| **Integration APIs** | Not enough data | 9.3 (5 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Ad hoc Analysis** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Data Migration** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Self Service Data Preparation** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Mapping** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Storytelling** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Financing Management** | Not enough data | Not enough data | 
| **Self-service Analytics** | Not enough data | Not enough data | 
| **KPI Monitoring** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Scorecards** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Data Connectors** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Profitability Analysis** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Strategic Planning** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Publishing/Sharing** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Financial Reporting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **OLAP** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.2/10 | 23 |
| **Splunk Enterprise** | N/A | N/A |

#### Experience

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real-Time Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Session Replay** | 9.0 (20 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.1 (22 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 9.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 
| **Decision Making** | 8.9 (9 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Content Management** | 8.9 (19 reviews) | Not enough data | 
| **Alerts** | 9.1 (22 reviews) | Not enough data | 
| **Budget Analysis** | 8.3 (19 reviews) | Not enough data | 

#### Performance

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Uptime Monitoring** | 9.6 (21 reviews) | Not enough data | 
| **Performance Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Issue Tracking** | 9.5 (23 reviews) | Not enough data | 
| **Resource Monitoring** | 9.6 (20 reviews) | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Data Sourcing

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Expandability** | Not enough data | Not enough data | 
| **Content Marketing** | Not enough data | Not enough data | 
| **Multiple Devices** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Intelligence

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Marketing Metrics** | Not enough data | Not enough data | 
| **Predictive Modeling** | Not enough data | Not enough data | 
| **Recommendation Engine** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Customer Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Behavioral Analytics** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **GDPR Compliance** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 99 |
| **Splunk Enterprise** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Usage Monitoring** | 8.9 (89 reviews) | Not enough data | 
| **Database Monitoring** | 8.7 (91 reviews) | Not enough data | 
| **API Monitoring** | 8.9 (86 reviews) | Not enough data | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (89 reviews) | Not enough data | 
| **Security and Compliance Monitoring** | 8.8 (21 reviews) | Not enough data | 

#### Administration

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Activity Monitoring** | 8.6 (85 reviews) | Not enough data | 
| **Multi-Cloud Management** | 8.5 (81 reviews) | Not enough data | 
| **Automation** | 8.5 (77 reviews) | Not enough data | 
| **Auto-Scaling &amp; Resource Optimization** | 8.8 (20 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Reporting** | 8.8 (87 reviews) | Not enough data | 
| **Dashboards and Visualizations** | 9.3 (90 reviews) | Not enough data | 
| **Spend Forecasting and Optimization** | 7.9 (78 reviews) | Not enough data | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-step Planning** | 8.2 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (18 reviews) | Not enough data | 
| **Decision Making** | 8.1 (18 reviews) | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.1 (17 reviews) | Not enough data | 
| **AI-Driven Insight Recommendations** | 8.0 (17 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 75 |
| **Splunk Enterprise** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Constant Monitoring** | 9.5 (73 reviews) | Not enough data | 
| **Timely Alerts** | 9.4 (72 reviews) | Not enough data | 
| **TIcket Accuracy** | 9.1 (59 reviews) | Not enough data | 
| **AI Monitoring** | 7.9 (18 reviews) | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Management Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Ticket Assignment** | 8.7 (56 reviews) | Not enough data | 
| **Standardization** | 9.2 (62 reviews) | Not enough data | 
| **Lifecycle Visualization** | 8.9 (61 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | 7.9 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.4 (16 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Safety Incident Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **OSHA Compliance** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **On Call Scheduling** | Not enough data | Not enough data | 
| **Investigation Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.6/10 | 15 |
| **Splunk Enterprise** | N/A | N/A |

#### Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Artificial Intelligence** | 9.8 (11 reviews) | Not enough data | 
| **Machine Learning** | 10.0 (10 reviews) | Not enough data | 
| **Systems Monitoring** | 9.8 (14 reviews) | Not enough data | 
| **IT Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Root Cause Identification** | 9.3 (14 reviews) | Not enough data | 
| **Proactive Identification** | 9.5 (14 reviews) | Not enough data | 
| **Resolution Guidance** | 9.6 (12 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **System Integration** | 9.6 (15 reviews) | Not enough data | 
| **Alerting** | 9.7 (15 reviews) | Not enough data | 
| **Reporting** | 9.4 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Aggregation** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 8.9/10 | 23 |

#### Visibility

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 9.3 (19 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (20 reviews) | 
| **Reporting** | Not enough data | 9.2 (20 reviews) | 

#### Monitoring and Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-Device Management** | Not enough data | 8.9 (17 reviews) | 
| **Automation** | Not enough data | 8.7 (15 reviews) | 
| **Performance Baseline** | Not enough data | 8.4 (19 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.1 (20 reviews) | 

#### Agentic AI - Hardware Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 106 |
| **Splunk Enterprise** | N/A | N/A |

#### Visibility

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (100 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.2 (102 reviews) | Not enough data | 
| **Reporting** | 9.0 (99 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Automation** | 8.8 (94 reviews) | Not enough data | 
| **Performance Baseline** | 9.0 (98 reviews) | Not enough data | 
| **Real-Time Monitoring** | 9.2 (101 reviews) | Not enough data | 

#### Agentic AI - Log Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (33 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (33 reviews) | Not enough data | 
| **Decision Making** | 8.3 (34 reviews) | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 99 |
| **Splunk Enterprise** | N/A | N/A |

#### Visibility 

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Activity Dashboard** | 9.2 (95 reviews) | Not enough data | 
| **Real-Time Notifications** | 9.2 (92 reviews) | Not enough data | 
| **Uptime Reporting** | 9.0 (91 reviews) | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Threshold Alerts** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Capacity Management** | 8.8 (87 reviews) | Not enough data | 
| **Automation** | 8.4 (85 reviews) | Not enough data | 
| **Performance Baseline** | 8.7 (88 reviews) | Not enough data | 
| **Bandwidth Monitoring** | 8.9 (91 reviews) | Not enough data | 
| **Immediate Alert Notification** | 8.9 (89 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | 8.9 (87 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring &amp; Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **CPU Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Email Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Virtual Machine Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Database Monitoring** | Not enough data | Not enough data | 

#### Cloud environment support

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | 8.9 (77 reviews) | Not enough data | 
| **Software Scaling** | 8.4 (73 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (18 reviews) | Not enough data | 
| **Decision Making** | 8.6 (17 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Capacity Planning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Authentication** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Data Migration** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Purchasing &amp; Receiving** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Event Tracking** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 8.8/10 | 81 |

#### Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 8.9 (64 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.8 (67 reviews) | 
| **Observability** | Not enough data | 9.1 (69 reviews) | 
| **AI/ML Integration** | Not enough data | 7.8 (55 reviews) | 

#### Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 8.4 (59 reviews) | 
| **Dashboards and Visualization** | Not enough data | 9.0 (67 reviews) | 
| **Performance Baselines** | Not enough data | 8.5 (61 reviews) | 
| **Alerting** | Not enough data | 9.0 (62 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.5 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 9.0/10 | 8 |

#### ServiceNow Apps

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | 9.0 (5 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 82 |
| **Splunk Enterprise** | 8.6/10 | 76 |

#### Data Preparation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Sources** | 9.1 (67 reviews) | 9.0 (67 reviews) ✓ Verified | 
| **Indexing** | 9.0 (62 reviews) | 8.8 (66 reviews) ✓ Verified | 
| **Automated Tagging** | 8.5 (62 reviews) | 8.0 (61 reviews) ✓ Verified | 
| **Data Blending** | 8.6 (60 reviews) | 8.3 (61 reviews) ✓ Verified | 

#### Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Track Trends** | 9.1 (62 reviews) | 8.3 (60 reviews) ✓ Verified | 
| **Detect Anomalies** | 9.1 (64 reviews) | 8.3 (62 reviews) ✓ Verified | 
| **Metric and Event Data** | 9.1 (68 reviews) | 8.8 (62 reviews) ✓ Verified | 
| **Search** | 9.0 (68 reviews) | 8.7 (67 reviews) ✓ Verified | 
| **Alerts** | 9.3 (69 reviews) | 8.8 (63 reviews) ✓ Verified | 
| **Live Tail** | 8.9 (63 reviews) | 8.2 (53 reviews) ✓ Verified | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Visualization

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards** | 9.5 (72 reviews) | 8.8 (68 reviews) ✓ Verified | 
| **Data Discovery** | 9.1 (65 reviews) | 8.7 (64 reviews) ✓ Verified | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 

#### Agentic AI - Log Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (23 reviews) | Not enough data | 
| **Decision Making** | 8.7 (23 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Continuous Monitoring** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Classification** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Pattern Detection and Recognition** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Event Tracking** | Not enough data | Not enough data | 
| **Log Collection** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Log Analysis** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Log Rotation** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Server Logs** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **PCI Compliance** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Log Parsing** | Not enough data | Not enough data | 
| **Archiving &amp; Retention** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 188 |
| **Splunk Enterprise** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Performance Baselines** | 8.9 (162 reviews) | Not enough data | 
| **Performance Analysis** | 9.0 (169 reviews) | Not enough data | 
| **Transaction Monitoring** | 9.2 (171 reviews) | Not enough data | 
| **AI/ML Assistance** | 7.7 (136 reviews) | Not enough data | 
| **Multi-System Monitoring** | 8.9 (156 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Container Monitoring** | Not enough data | Not enough data | 

#### Response

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Dashboards and Visualization** | 9.1 (172 reviews) | Not enough data | 
| **Incident Alerting** | 8.9 (164 reviews) | Not enough data | 
| **Root Cause Analysis (RCA)** | 8.6 (157 reviews) | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (51 reviews) | Not enough data | 
| **Decision Making** | 8.2 (51 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Performance

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.6 (152 reviews) | Not enough data | 
| **Performance Metrics** | 8.5 (142 reviews) | Not enough data | 

#### Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Database Monitoring** | 8.8 (149 reviews) | Not enough data | 
| **Dynamic Transaction Mapping** | 8.5 (143 reviews) | Not enough data | 
| **Load Balancing** | 8.2 (138 reviews) | Not enough data | 
| **Cloud Observability** | 8.8 (151 reviews) | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real-Time Data** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Bottleneck Identification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.6/10 | 37 |
| **Splunk Enterprise** | N/A | N/A |

#### Alerts management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-mode alerts** | 8.4 (34 reviews) | Not enough data | 
| **Opimization alerts** | 8.3 (35 reviews) | Not enough data | 
| **Incident alerts** | 9.0 (36 reviews) | Not enough data | 

#### Monitoring

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Resource utilization** | 8.6 (36 reviews) | Not enough data | 
| **Real-time monitoring** | 9.4 (36 reviews) | Not enough data | 
| **Performance baseline** | 8.7 (36 reviews) | Not enough data | 
| **API monitoring** | 9.1 (36 reviews) | Not enough data | 

#### Automation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Resolution automation** | 8.1 (35 reviews) | Not enough data | 
| **Automation** | 8.4 (36 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Search** | 8.5 (35 reviews) | Not enough data | 
| **Reporting** | 8.6 (36 reviews) | Not enough data | 
| **Visualization** | 9.0 (36 reviews) | Not enough data | 
| **Track trends** | 8.4 (35 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Root cause identification** | 8.3 (36 reviews) | Not enough data | 
| **Resolution guidance** | 8.2 (36 reviews) | Not enough data | 
| **Proactive identification** | 8.8 (36 reviews) | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 7.9/10 | 37 |
| **Splunk Enterprise** | N/A | N/A |

#### Generative AI

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **AI Text Generation** | 7.3 (37 reviews) | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.1 (19 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 18 |
| **Splunk Enterprise** | N/A | N/A |

#### Telemetry Collection &amp; Ingestion - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 9.2 (16 reviews) | Not enough data | 
| **OpenTelemetry Support** | 9.4 (16 reviews) | Not enough data | 

#### Agentic AI - Observability Software

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (15 reviews) | Not enough data | 
| **Decision Making** | 9.0 (15 reviews) | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Visualization &amp; Dashboards - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Service Dependency Mapping** | 9.4 (16 reviews) | Not enough data | 
| **Unified Dashboard** | 9.0 (16 reviews) | Not enough data | 
| **Trace Visualization** | 9.2 (16 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Correlation &amp; Root Cause Analysis - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Cross-Telemetry Correlation** | 9.2 (16 reviews) | Not enough data | 
| **Root Cause Detection** | 9.4 (17 reviews) | Not enough data | 
| **Intelligent Alerting** | 9.3 (16 reviews) | Not enough data | 

#### Scalability &amp; Ecosystem Integration - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Kubernetes Monitoring** | 8.9 (16 reviews) | Not enough data | 
| **Hybrid/Multi-Cloud Support** | 8.8 (16 reviews) | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Container Monitoring** | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | 

#### AI Features - Observability

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Predictive Insights** | 8.2 (16 reviews) | Not enough data | 
| **Generative AI** | 8.5 (16 reviews) | Not enough data | 
| **AI Anomaly Detection** | 9.0 (16 reviews) | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Load Balancing** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Log Management** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Reliability Objectives &amp; Service Operations - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI &amp; SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling &amp; Reporting** | Not enough data | Not enough data | 

#### AI Detection &amp; Signal Quality - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation &amp; Noise Reduction** | Not enough data | Not enough data | 

#### Investigation &amp; Root Cause Analysis - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation &amp; Platform Controls - AI SRE Tools

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Automated Runbook &amp; Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs &amp; Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

### Security Information and Event Management (SIEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | 8.2/10 | 30 |

#### Network Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Activity Monitoring** | Not enough data | 9.1 (27 reviews) | 
| **Asset Management** | Not enough data | 7.3 (23 reviews) | 
| **Log Management** | Not enough data | 9.3 (27 reviews) | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **File Integrity Monitoring** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 

#### Incident Management

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Event Management** | Not enough data | 8.9 (28 reviews) | 
| **Automated Response** | Not enough data | 7.8 (26 reviews) | 
| **Incident Reporting** | Not enough data | 8.5 (26 reviews) | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Security Intelligence

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Threat Intelligence** | Not enough data | 7.3 (24 reviews) | 
| **Vulnerability Assessment** | Not enough data | 6.5 (22 reviews) | 
| **Behavioral Analytics** | Not enough data | 8.5 (25 reviews) | 
| **Data Examination** | Not enough data | 8.4 (25 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Agentic AI - Security Information and Event Management (SIEM)

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 

### Big Data Analytics

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Data Transformation

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Real-Time Analytics** | Not enough data | 8.7 (15 reviews) ✓ Verified | 
| **Data Querying** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Connectivity

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Hadoop Integration** | Not enough data | 8.3 (12 reviews) ✓ Verified | 
| **Spark Integration** | Not enough data | 8.5 (11 reviews) ✓ Verified | 
| **Multi-Source Analysis** | Not enough data | 8.4 (15 reviews) ✓ Verified | 
| **Data Lake** | Not enough data | Feature Not Available | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **What-if Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **Data Blending** | Not enough data | Not enough data | 
| **Ad hoc Analysis** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Operations

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Visualization** | Not enough data | 8.9 (16 reviews) ✓ Verified | 
| **Data Workflow** | Not enough data | 9.1 (13 reviews) ✓ Verified | 
| **Governed Discovery** | Not enough data | Feature Not Available | 
| **Embedded Analytics** | Not enough data | Feature Not Available | 
| **Notebooks** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Warehousing** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Connectors** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Data Migration** | Not enough data | Not enough data | 
| **Data Transformation** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **High Volume Processing** | Not enough data | Not enough data | 
| **Database Support** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Big Data

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Splunk Enterprise** | N/A | N/A |

#### Building Reports

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Data Transformation** | Not enough data | 9.7 (5 reviews) | 
| **Data Modeling** | Not enough data | 9.7 (5 reviews) | 
| **WYSIWYG Report Design** | Not enough data | 9.0 (5 reviews) | 
| **Integration APIs** | Not enough data | 9.3 (5 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | New Relic | Splunk Enterprise | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Log Analysis Software](https://www.g2.com/categories/log-analysis)

**Unique to New Relic (10):** [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Observability Software](https://www.g2.com/categories/observability-software), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools)

**Unique to Splunk Enterprise (7):** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem), [Big Data Analytics Software](https://www.g2.com/categories/big-data-analytics), [Analytics Platforms](https://www.g2.com/categories/analytics-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | New Relic | Splunk Enterprise | 
|---|---|---|
| **Small-Business** | 27.9% | 8.3% | 
| **Mid-Market** | 42.6% | 27.6% | 
| **Enterprise** | 29.5% | 64.1% | 

### By Industry

#### New Relic

- **Information Technology and Services:** 25.0%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.7%

#### Splunk Enterprise

- **Information Technology and Services:** 26.3%
- **Computer Software:** 10.2%
- **Financial Services:** 6.6%
- **Internet:** 6.1%
- **Computer &amp; Network Security:** 6.1%
- **Banking:** 3.4%
- **Telecommunications:** 3.4%
- **Hospital &amp; Health Care:** 3.2%
- **Retail:** 2.9%
- **Higher Education:** 2.4%
- **Other:** 29.3%

---
## Alternatives

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (644 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (408 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (343 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (226 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (306 reviews)

### Alternatives to Splunk Enterprise

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (644 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (408 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [Alteryx](https://www.g2.com/products/alteryx/reviews) — 4.6/5 stars (894 reviews)
- [Logz.io](https://www.g2.com/products/logz-io/reviews) — 4.5/5 stars (171 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (306 reviews)
- [Graylog](https://www.g2.com/products/graylog/reviews) — 4.4/5 stars (120 reviews)

---
## Top Discussions

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

### Splunk Enterprise

- Title: [What is Splunk Enterprise used for?](https://www.g2.com/discussions/what-is-splunk-enterprise-used-for) — 1 comment
  > **Top comment:** "Log Monitoring and analysis."
- Title: [What is the difference between Splunk Enterprise and Splunk Enterprise Security?](https://www.g2.com/discussions/splunk-enterprise-what-is-the-difference-between-splunk-enterprise-and-splunk-enterprise-security) — 1 comment
  > **Top comment:** "In summary, while both Splunk Enterprise and Splunk Enterprise Security are built on the same core platform, they serve different purposes. Splunk Enterprise..."
- Title: [What are Splunk Enterprise components?](https://www.g2.com/discussions/what-are-splunk-enterprise-components) — 1 comment
  > **Top comment:** "Splunk&#39;s 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with..."
- Title: [Which apps ship with Splunk Enterprise?](https://www.g2.com/discussions/which-apps-ship-with-splunk-enterprise) — 1 comment
  > **Top comment:** "Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for..."
- Title: [What does Splunk Enterprise do?](https://www.g2.com/discussions/what-does-splunk-enterprise-do) — 1 comment
  > **Top comment:** "Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/new-relic-vs-splunk-enterprise)

