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Compare New Relic One Software and Splunk Enterprise 
Featured Products
At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Enterprise (64.4% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(584)4.4 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSplunk Enterprise
Star Rating
(425)4.3 out of 5
Market Segments
Enterprise (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Splunk EnterpriseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- Users say that Splunk Enterprise is a robust tool for IT security, offering a comprehensive suite for log management and AIOps. Reviewers highlight its ease of use and configuration setup, making it a valuable asset for organizations managing complex IT infrastructures.
- According to verified reviews, New Relic's user interface is particularly praised for its enhanced capabilities, allowing users to access all infrastructure-related dashboards and metrics in one place. This intuitive design contributes to a more efficient monitoring experience.
- Reviewers mention that while Splunk Enterprise is powerful, it may not always match the specific workflow needs of users, with some noting challenges in configuration. However, its support for major cloud platforms like Azure, GCP, and AWS is a significant advantage for enterprises.
- G2 reviewers highlight that New Relic's advanced features, such as NRQL for querying data, provide a powerful application performance monitoring experience. This capability is particularly beneficial for teams looking to gain deeper insights into their applications and infrastructure.
- Users report that Splunk Enterprise, while effective, has a lower overall satisfaction score compared to New Relic, indicating that it may face challenges in user experience and support. Nonetheless, its strong presence in the enterprise market showcases its reliability for larger organizations.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Splunk Enterprise
No pricing availableFree Trial
New Relic
Free Trial is available
Splunk Enterprise
No trial information availableRatings
Meets Requirements
8.9
496
8.9
337
Ease of Use
8.4
502
8.1
340
Ease of Setup
8.7
284
8.0
142
Ease of Admin
8.5
198
8.1
125
Quality of Support
8.6
437
8.4
280
Has the product been a good partner in doing business?
8.5
190
8.7
125
Product Direction (% positive)
8.6
495
7.8
328
Features by Category
Experience
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Not enough data
Performance
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
88
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Not enough data
Administration
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Not enough data
Analysis
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
7.0
9
10.0
10
6.5
9
9.8
14
7.9
12
Issue Resolution
9.3
14
7.1
11
9.5
14
6.8
10
9.6
12
6.8
10
Management
9.6
15
7.7
10
9.7
15
8.2
12
9.4
15
7.9
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
19
Not enough data
8.9
20
Not enough data
9.2
20
Monitoring and Management
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
8.4
19
Not enough data
9.1
20
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Not enough data
Monitoring and Management
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Not enough data
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Functionality
Not enough data
8.8
62
Not enough data
8.8
64
Not enough data
9.0
63
Not enough data
7.8
54
Management
Not enough data
8.3
56
Not enough data
8.9
62
Not enough data
8.5
61
Not enough data
9.0
61
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
9.0
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.1
68
9.0
67
|
Verified
9.0
63
8.8
66
|
Verified
8.5
63
8.0
61
|
Verified
8.7
61
8.3
61
|
Verified
Analysis
9.1
63
8.3
60
|
Verified
9.1
65
8.3
61
|
Verified
9.2
70
8.8
62
|
Verified
9.1
69
8.7
65
|
Verified
9.4
70
8.8
62
|
Verified
8.9
65
8.2
53
|
Verified
Visualization
9.5
74
8.7
66
|
Verified
9.1
66
8.7
63
|
Verified
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
163
Not enough data
9.0
168
Not enough data
9.2
169
Not enough data
7.7
137
Not enough data
8.8
153
Not enough data
Response
9.1
169
Not enough data
8.9
163
Not enough data
8.6
154
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Not enough data
Performance
8.6
151
Not enough data
8.5
143
Not enough data
Functionality
8.8
150
Not enough data
8.5
144
Not enough data
8.2
139
Not enough data
8.8
151
Not enough data
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.1
28
Network Management
Not enough data
9.1
27
Not enough data
7.3
23
Not enough data
9.3
27
Incident Management
Not enough data
8.9
28
Not enough data
7.8
26
Not enough data
8.5
26
Security Intelligence
Not enough data
7.3
24
Not enough data
6.5
22
Not enough data
8.5
24
Not enough data
8.3
24
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
New Relic and Splunk Enterprise are categorized as AIOps Platforms and Log Analysis
Unique Categories
Splunk Enterprise is categorized as Enterprise Monitoring, Hardware Monitoring, ServiceNow Store Apps, Customer Data Platform (CDP), and Security Information and Event Management (SIEM)
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.0%
Information Technology and Services
26.6%
Computer Software
10.4%
Financial Services
6.7%
Internet
6.2%
Computer & Network Security
6.0%
Other
44.2%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Which apps ship with Splunk Enterprise?
1 Comment
SM
Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for...Read more
What are Splunk Enterprise components?
1 Comment
IG
Splunk's 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with...Read more
What does Splunk Enterprise do?
1 Comment
SM
Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated...Read more
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