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At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Enterprise (65.1% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(569)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSplunk Enterprise
Star Rating
(422)4.3 out of 5
Market Segments
Enterprise (65.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Splunk EnterpriseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Splunk Enterprise excels in real-time monitoring with a score of 9.6, making it a preferred choice for organizations that require constant oversight of their systems. In contrast, New Relic also offers strong real-time monitoring capabilities but scores slightly lower at 8.9.
- Reviewers mention that New Relic shines in its artificial intelligence and machine learning functionalities, scoring 9.8 and 10.0 respectively. This is particularly beneficial for users looking for advanced analytics and predictive capabilities, while Splunk's scores in these areas are notably lower at 7.0 and 6.5.
- G2 users highlight that Splunk Enterprise provides robust incident management features, particularly in event management with a score of 9.1. Users appreciate its ability to automate responses, whereas New Relic's incident management features, while effective, do not match this level of performance.
- Reviewers mention that New Relic's dashboards and visualizations are highly rated at 9.2, offering a user-friendly interface for data analysis. In comparison, Splunk's dashboards and visualizations score slightly lower at 8.8, indicating that New Relic may provide a more intuitive experience for users.
- Users on G2 report that Splunk Enterprise's data preparation capabilities, particularly in data sources and indexing, are strong with scores of 9.0 and 8.9. New Relic, while competent, scores lower in these areas at 8.7, suggesting that Splunk may offer more comprehensive data handling features.
- Reviewers say that New Relic's proactive identification and resolution guidance features are standout elements, scoring 9.4 and 9.5 respectively. This indicates a strong focus on helping users quickly address issues, while Splunk's scores in these areas are lower, suggesting it may not be as effective in proactive issue resolution.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Splunk Enterprise
No pricing availableFree Trial
New Relic
Free Trial is available
Splunk Enterprise
No trial information availableRatings
Meets Requirements
8.9
485
8.9
333
Ease of Use
8.4
491
8.1
336
Ease of Setup
8.7
274
7.9
138
Ease of Admin
8.5
196
8.1
124
Quality of Support
8.5
427
8.4
276
Has the product been a good partner in doing business?
8.5
188
8.7
124
Product Direction (% positive)
8.6
484
7.8
324
Features by Category
Experience
9.5
20
Not enough data
8.9
19
Not enough data
8.9
19
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Management
8.8
18
Not enough data
9.0
20
Not enough data
8.3
19
Not enough data
Performance
9.6
19
Not enough data
9.6
20
Not enough data
9.4
20
Not enough data
9.6
19
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
87
Not enough data
8.7
90
Not enough data
8.9
85
Not enough data
9.0
88
Not enough data
8.8
20
Not enough data
Administration
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Not enough data
Analysis
8.8
87
Not enough data
9.3
89
Not enough data
7.9
78
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Monitoring
9.5
71
Not enough data
9.3
70
Not enough data
9.1
58
Not enough data
7.7
17
Not enough data
Management Tools
8.6
55
Not enough data
9.2
61
Not enough data
8.8
59
Not enough data
Generative AI
7.9
28
Not enough data
7.9
29
Not enough data
Agentic AI - Incident Management
8.3
15
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
8.2
15
Not enough data
7.9
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Functionality
9.8
11
7.0
9
10.0
10
6.5
9
9.8
14
7.9
12
Issue Resolution
9.3
14
7.1
11
9.5
14
6.8
10
9.6
12
6.8
10
Management
9.6
15
7.7
10
9.7
15
8.2
12
9.4
15
7.9
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
19
Not enough data
8.9
20
Not enough data
9.2
20
Monitoring and Management
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
8.4
19
Not enough data
9.1
20
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
97
Not enough data
9.2
97
Not enough data
9.0
96
Not enough data
Monitoring and Management
8.8
91
Not enough data
9.0
95
Not enough data
9.1
97
Not enough data
Agentic AI - Log Monitoring
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.2
32
Not enough data
8.5
32
Not enough data
8.4
32
Not enough data
Visibility
9.1
91
Not enough data
9.2
89
Not enough data
9.0
90
Not enough data
Monitoring and Management
8.7
85
Not enough data
8.4
84
Not enough data
8.6
87
Not enough data
8.9
90
Not enough data
8.9
88
Not enough data
8.9
86
Not enough data
Cloud environment support
8.9
75
Not enough data
8.4
71
Not enough data
Agentic AI - Server Monitoring
8.3
16
Not enough data
8.3
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.3
18
Not enough data
8.5
17
Not enough data
8.5
16
Not enough data
Functionality
Not enough data
8.9
61
Not enough data
8.9
61
Not enough data
9.0
61
Not enough data
7.8
53
Management
Not enough data
8.3
54
Not enough data
8.9
60
Not enough data
8.6
60
Not enough data
9.0
60
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
9.0
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.1
65
9.0
66
|
Verified
9.0
60
8.8
65
|
Verified
8.4
60
8.0
60
|
Verified
8.7
58
8.3
60
|
Verified
Analysis
9.1
61
8.3
59
|
Verified
9.1
62
8.3
60
|
Verified
9.1
66
8.9
61
|
Verified
9.0
66
8.7
64
|
Verified
9.3
66
8.9
61
|
Verified
9.0
62
8.2
52
|
Verified
Visualization
9.5
70
8.7
65
|
Verified
9.1
63
8.7
62
|
Verified
Agentic AI - Log Analysis
8.7
21
Not enough data
8.6
22
Not enough data
8.5
22
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.6
22
Not enough data
Monitoring
8.9
159
Not enough data
9.0
161
Not enough data
9.1
161
Not enough data
7.7
134
Not enough data
8.8
149
Not enough data
Response
9.1
163
Not enough data
8.9
158
Not enough data
8.6
149
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.4
49
Not enough data
8.6
49
Not enough data
8.4
50
Not enough data
8.3
49
Not enough data
8.2
50
Not enough data
Performance
8.6
145
Not enough data
8.4
139
Not enough data
Functionality
8.8
146
Not enough data
8.5
140
Not enough data
8.2
135
Not enough data
8.8
146
Not enough data
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
36
Not enough data
Agentic AI - IT Alerting
7.8
18
Not enough data
7.9
18
Not enough data
7.8
18
Not enough data
7.8
18
Not enough data
7.7
18
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
Telemetry Collection & Ingestion - Observability
9.1
15
Not enough data
9.3
15
Not enough data
Agentic AI - Observability Software
8.5
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
Visualization & Dashboards - Observability
9.3
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Correlation & Root Cause Analysis - Observability
9.1
15
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
Scalability & Ecosystem Integration - Observability
8.8
15
Not enough data
8.7
15
Not enough data
AI Features - Observability
8.1
15
Not enough data
8.4
15
Not enough data
8.9
15
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.1
27
Network Management
Not enough data
9.1
26
Not enough data
7.3
23
Not enough data
9.2
26
Incident Management
Not enough data
8.8
26
Not enough data
7.8
26
Not enough data
8.5
26
Security Intelligence
Not enough data
7.3
24
Not enough data
6.5
22
Not enough data
8.5
24
Not enough data
8.3
24
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
New Relic and Splunk Enterprise are categorized as AIOps Platforms and Log Analysis
Unique Categories
Splunk Enterprise is categorized as Enterprise Monitoring, Hardware Monitoring, ServiceNow Store Apps, Customer Data Platform (CDP), and Security Information and Event Management (SIEM)
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.2%
Internet
8.0%
Retail
2.4%
Other
38.4%
Information Technology and Services
26.6%
Computer Software
10.3%
Financial Services
6.8%
Internet
6.3%
Computer & Network Security
6.0%
Other
44.1%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
What does Splunk Enterprise do?
1 Comment
SM
Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated...Read more
Which apps ship with Splunk Enterprise?
1 Comment
SM
Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for...Read more
What are Splunk Enterprise components?
1 Comment
IG
Splunk's 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with...Read more
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