Link copied to clipboard # New Relic vs Splunk APM Comparison - What are their main differences? Share [ Export ](/compare/new-relic/splunk-apm/export.csv) New RelicSplunk APM[+ Add Product](#) Pricing **New Relic** Free Trial **$0.00** · Free (Forever) **Splunk APM** No pricing available **Pricing Insights** from reviews Time to Implement **New Relic** 1 month Based on 33 responses **Splunk APM** Not enough reviews yet Return on Investment **New Relic** 12 months Based on 30 responses **Splunk APM** Not enough reviews yet Perceived Cost **New Relic** $$$$$ **Splunk APM** $$$$$ Average Discount **New Relic** 9% **Splunk APM** Not enough reviews yet **Pros & Cons** from reviews **New Relic** [ Ease of Use (150) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879438&qs=pros-and-cons#reviews)[ Real-time Monitoring (137) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1880450&qs=pros-and-cons#reviews)[ Expensive (83) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1878762&qs=pros-and-cons#reviews)[ Pricing Issues (68) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879597&qs=pros-and-cons#reviews) **Splunk APM** [ Customer Satisfaction (1) ](https://www.g2.com/products/splunk-apm/reviews?filters%5Bsentiment_snippet%5D=2508583&qs=pros-and-cons#reviews)[ Customer Support (1) ](https://www.g2.com/products/splunk-apm/reviews?filters%5Bsentiment_snippet%5D=2508593&qs=pros-and-cons#reviews)[ Inadequate Reporting (1) ](https://www.g2.com/products/splunk-apm/reviews?filters%5Bsentiment_snippet%5D=2508586&qs=pros-and-cons#reviews)[ Inefficient Log Management (1) ](https://www.g2.com/products/splunk-apm/reviews?filters%5Bsentiment_snippet%5D=2508590&qs=pros-and-cons#reviews) Integrations **New Relic** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-elasticache.jpg "Product Avatar Image") Amazon ElastiCache ](https://www.g2.com/products/amazon-elasticache/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7a8ef970100e75eb11ef5365729797e2/android.jpg "Product Avatar Image") Android ](https://www.g2.com/products/android/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/aws-aws-cloudformation.jpg "Product Avatar Image") AWS CloudFormation ](https://www.g2.com/products/aws-aws-cloudformation/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ View all ](https://www.g2.com/products/new-relic/integrations) **Splunk APM** Not enough data Screenshots **New Relic** ![New Relic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1481456/service-map-dark.jpg) **Splunk APM** No screenshot available **Ratings** from reviews Meets Requirements **New Relic** 8.9 8.9499 **Splunk APM** 8.9 8.914 Ease of Use **New Relic** 8.4 8.4505 **Splunk APM** 8.6 8.614 Ease of Setup **New Relic** 8.7 8.7287 **Splunk APM** Not enough data Ease of Admin **New Relic** 8.5 8.5199 **Splunk APM** Not enough data Quality of Support **New Relic** 8.6 8.6439 **Splunk APM** 9.2 9.213 Has the product been a good partner in doing business? **New Relic** 8.5 8.5191 **Splunk APM** Not enough data Product Direction (% positive) **New Relic** 8.6 8.6498 **Splunk APM** 9.1 9.113 **Features** ratings from reviews Digital Experience Monitoring (DEM) 9.2 23 Not enough data Observability Software 8.9 18 Not enough data Container Monitoring 8.6 37 Not enough data Log Analysis 8.9 82 Not enough data AIOps Platforms 9.6 15 Not enough data IT Alerting 7.9 37 Not enough data Application Performance Monitoring (APM) 8.7 188 Not enough data Cloud Infrastructure Monitoring 8.5 99 Not enough data Incident Management 8.5 75 Not enough data Log Monitoring 8.7 106 Not enough data Server Monitoring 8.7 99 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 27.9% Mid-Market(51-1000 emp.) 42.8% Enterprise(\> 1000 emp.) 29.3% Small-Business(50 or fewer emp.) 27.9% Mid-Market(51-1000 emp.) 42.8% Enterprise(\> 1000 emp.) 29.3% Small-Business(50 or fewer emp.) 5.9% Mid-Market(51-1000 emp.) 17.6% Enterprise(\> 1000 emp.) 76.5% Small-Business(50 or fewer emp.) 5.9% Mid-Market(51-1000 emp.) 17.6% Enterprise(\> 1000 emp.) 76.5% **Reviewers' Industry** [![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews) New Relic Information Technology and Services 25.0% Computer Software 17.6% Financial Services 8.7% Internet 8.0% Retail 2.3% Other 38.4% [![Splunk APM](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-apm.svg "Splunk APM")](https://www.g2.com/products/splunk-apm/reviews) Splunk APM Financial Services 29.4% Computer Software 23.5% Information Technology and Services 17.6% Telecommunications 5.9% Mechanical or Industrial Engineering 5.9% Other 17.6% FAQs ## New Relic vs Splunk APM FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Splunk APM vs New Relic? Splunk APM and New Relic are rated equally by G2 reviewers, but Splunk APM stands out for its higher Quality of Support score, while New Relic is favored for its real-time monitoring and integrations. | | [Splunk APM](https://www.g2.com/products/splunk-apm/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.4/5 (20 reviews) | 4.4/5 (586 reviews) | | Largest Segment | Enterprise | Mid-Market | | Ease of Setup score | — | 8.7 | | Quality of Support score | 9.2 | 8.6 | | Top Reviewer-Cited Strength | Customer Support | Real-time Monitoring | ### How do the pricing models of Splunk APM and New Relic compare? New Relic is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Splunk APM. - **Splunk APM:** In recent reviews, several users cite high pricing as a drawback, noting that the cost can be significant for the features offered. - **New Relic:** Reviewers frequently mention pricing as a concern, but also highlight improved cost controls and more predictable pricing tiers in recent updates. - **Switching reasons:** Recent reviews indicate that users switch to New Relic for its unified observability and real-time monitoring, despite cost concerns. ### What are the best alternatives to Splunk APM and New Relic? The top three alternatives to Splunk APM and New Relic are Dynatrace, Datadog, and IBM Instana. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Splunk APM](https://www.g2.com/products/splunk-apm/reviews) | 4.4/5 (20 reviews) | Enterprise | High pricing noted as a drawback | Customer Support | | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing concerns, but improved cost controls recently | Real-time Monitoring | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and automation | | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Unified observability and integrations | | [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5 (481 reviews) | Mid-Market | — | AI-powered automation and ease of use | ### Which Application Performance Monitoring (APM) features should I prioritize when comparing Splunk APM and New Relic? Buyers should prioritize real-time monitoring, integrations, alerting systems, dashboard usability, and quality of support when comparing Splunk APM and New Relic. - **Real-time monitoring:** New Relic is cited for real-time monitoring in 137 all-time reviews; Splunk APM is noted for real-time alerts in recent reviews. - **Integrations:** New Relic integrations are mentioned in 72 all-time reviews, with specific tools like Slack (14), Kubernetes (10), and Python (7); Splunk APM reviewers mention API integrations in recent reviews. - **Alerting systems:** New Relic's alerting system is cited in 78 all-time reviews; Splunk APM is noted for real-time alerting in recent reviews. - **Dashboard usability:** New Relic dashboard usability is mentioned in 69 all-time reviews; Splunk APM reviewers highlight dashboard creation and visualization features. - **Quality of support:** Splunk APM has a Quality of Support score of 9.2; New Relic scores 8.6. ### What are the pros and cons of Splunk APM vs New Relic? Splunk APM's headline strength is customer support, while New Relic's is real-time monitoring and integrations. - **Splunk APM strengths:** Customer Support (all-time mentions: 1), real-time alerts, high-quality data, and dashboard creation. - **Splunk APM trade-offs:** High pricing, complex integrations, inefficient log management, and reporting challenges. - **New Relic strengths:** Real-time monitoring (137 all-time mentions), ease of use (150), integrations (72), alerting system (78), dashboard usability (69), and unified observability. - **New Relic trade-offs:** Expensive pricing (83 all-time mentions), learning curve (66), and UI complexity. ### Is Splunk APM or New Relic better for small businesses? New Relic is a better fit for small businesses, as its largest reviewer segment is Mid-Market and recent reviews highlight ease of use and straightforward setup. - **Splunk APM:** Largest segment is Enterprise; reviewers note strong support but mention complexity and higher cost as trade-offs. - **New Relic:** Largest segment is Mid-Market; reviewers highlight ease of use, quick setup, and unified monitoring as benefits for smaller teams. ### Which Application Performance Monitoring (APM) platform has better integrations? New Relic is favored by reviewers for integrations, with more than 72 all-time reviews citing its integration capabilities. - **Splunk APM:** Reviewers mention API integrations and dashboard plugins in recent reviews. - **New Relic:** Slack integration (14 all-time mentions), Kubernetes (10), and Python (7) are frequently cited by reviewers. ### How do Splunk APM and New Relic compare on customer support? Splunk APM leads on Quality of Support with a 0.6-point advantage over New Relic (9.2 vs 8.6). - **Splunk APM:** Reviewers consistently praise customer support, responsiveness, and the helpful online community. - **New Relic:** Reviewers note responsive and knowledgeable support, but also mention a learning curve and occasional onboarding challenges. ### Which is easier to implement, Splunk APM or New Relic? New Relic and Splunk APM are rated at parity on Ease of Setup, with New Relic scoring 8.7 and Splunk APM lacking a published score. - **Splunk APM:** Reviewers describe setup as straightforward but note complexity in integrations and log management. - **New Relic:** Reviewers highlight quick agent installation, clear documentation, and easy onboarding, though some mention a learning curve for advanced features. Alternatives **New Relic Alternatives** ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) **Splunk APM Alternatives** ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Splunk AppDynamics](https://images.g2crowd.com/uploads/product/hd_favicon/d1c3d4fa722ee737d472fb64763965fb/splunk-appdynamics.svg "Splunk AppDynamics") [ Splunk AppDynamics ](/products/splunk-appdynamics/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews)