Compare New Relic One Software and Splunk APM 
Featured Products
At a Glance
Market Segments
Mid-Market (42.3% of reviews)
Enterprise (76.5% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(585)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSplunk APM
Star Rating
(20)4.4 out of 5
Market Segments
Enterprise (76.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Splunk APMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- Users say that Splunk APM stands out for its high-quality data delivery, with teams noting that it captures even the smallest technical issues that might otherwise be overlooked. This feature is particularly beneficial for QA and engineering teams focused on performance monitoring.
- According to verified reviews, New Relic's user interface is highly praised for its enhanced capabilities, allowing users to access all infrastructure-related dashboards and metrics in one place. This intuitive design contributes to a more efficient monitoring experience.
- Reviewers mention that while Splunk APM is effective for log monitoring and offers powerful querying capabilities, it may not be as user-friendly as New Relic. Some users have expressed challenges in configuration and setup, which could impact the overall experience for new users.
- G2 reviewers highlight that Splunk APM has a strong reputation for quality support, with users rating it highly for responsiveness and assistance. This can be a significant advantage for teams that require reliable support during implementation and ongoing use.
- Users report that New Relic's extensive review count and positive feedback reflect its strong market presence and user satisfaction. With a larger user base, it benefits from a wealth of shared experiences and best practices, making it a more reliable choice for many organizations.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Splunk APM
No pricing availableFree Trial
New Relic
Free Trial is available
Splunk APM
No trial information availableRatings
Meets Requirements
8.9
498
8.9
14
Ease of Use
8.4
504
8.6
14
Ease of Setup
8.7
286
Not enough data
Ease of Admin
8.5
199
Not enough data
Quality of Support
8.6
439
9.2
13
Has the product been a good partner in doing business?
8.5
191
Not enough data
Product Direction (% positive)
8.6
497
9.1
13
Features by Category
Experience
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Not enough data
9.1
22
Not enough data
8.3
19
Not enough data
Performance
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Not enough data
Monitoring
8.9
89
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Not enough data
Administration
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Not enough data
Analysis
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
101
Not enough data
9.2
103
Not enough data
9.0
100
Not enough data
Monitoring and Management
8.8
95
Not enough data
9.1
99
Not enough data
9.2
102
Not enough data
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
95
Not enough data
9.2
92
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Data Preparation
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Not enough data
Analysis
9.1
63
Not enough data
9.1
65
Not enough data
9.2
70
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
65
Not enough data
Visualization
9.5
74
Not enough data
9.1
66
Not enough data
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
163
Not enough data
9.0
169
Not enough data
9.2
170
Not enough data
7.7
137
Not enough data
8.9
154
Not enough data
Response
9.1
170
Not enough data
8.9
164
Not enough data
8.6
155
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Not enough data
Performance
8.6
152
Not enough data
8.5
143
Not enough data
Functionality
8.8
150
Not enough data
8.5
144
Not enough data
8.2
139
Not enough data
8.8
152
Not enough data
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Categories
Categories
Shared Categories
New Relic and Splunk APM are categorized as AIOps Platforms, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), and Observability Software
Unique Categories
New Relic is categorized as Server Monitoring, Log Monitoring, IT Alerting, Container Monitoring, Log Analysis, and Incident Management
Splunk APM has no unique categories
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk APM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.1%
Computer Software
17.6%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.1%
Financial Services
29.4%
Computer Software
23.5%
Information Technology and Services
17.6%
Telecommunications
5.9%
Mechanical or Industrial Engineering
5.9%
Other
17.6%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Splunk APM has no discussions with answers
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