# New Relic vs SolarWinds Observability Comparison
---
## AI Generated Summary
- **G2 reviewers report** that New Relic excels in providing a **real-time view** of system performance, which users find invaluable for quickly identifying issues. One user mentioned, "I love using New Relic because it provides a clear, real-time view of my system's performance without having to navigate through multiple tools."
- **Users say** that SolarWinds Observability is **user-friendly** and offers effective troubleshooting capabilities. Reviewers appreciate the ability to investigate issues directly on THWACK, with one noting, "It helps reduce downtime and makes it easier to trace errors."
- **According to verified reviews** , New Relic's **intuitive dashboards** allow teams to customize their monitoring experience, which has significantly improved performance analysis for many users. One reviewer highlighted, "Its versatile dashboards allow team members to select the metrics they need."
- **Reviewers mention** that while SolarWinds Observability offers good out-of-the-box functionality, it can sometimes lack the depth of insights that New Relic provides. Users noted that the ability to create custom monitoring is fantastic, but some felt it could be more comprehensive in performance metrics.
- **G2 reviewers report** that New Relic has a quicker **implementation process** , with many users praising its intuitive onboarding wizard. This ease of setup is a significant advantage for teams looking to get started without extensive configuration challenges.
- **Users say** that both products provide solid support, but New Relic edges out slightly with a higher quality of support rating. Reviewers noted, "The way we monitor our application and analyze performance issues has improved enormously since introducing New Relic," indicating a strong partnership in business operations.



| | New Relic | SolarWinds Observability | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 586 | 857 | 
| **Largest Market Segment** | Mid-Market (42.7% of reviews) | Enterprise (46.1% of reviews) | 
| **Entry Level Price** | $0.00 | Starting at $8.00 Per Month | 

---
## Top Pros & Cons

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

### SolarWinds Observability

Pros:
- Ease of Use (21 reviews)
- Monitoring (21 reviews)

Cons:
- Learning Curve (13 reviews)
- Expensive (10 reviews)

---
## Ratings Comparison
| Rating | New Relic | SolarWinds Observability | 
|---|---|---|
  | **Meets Requirements** | 8.9 (501 reviews) | 8.8 (656 reviews) | 
  | **Ease of Use** | 8.4 (507 reviews) | 8.3 (699 reviews) | 
  | **Ease of Setup** | 8.7 (289 reviews) | 8.0 (493 reviews) | 
  | **Ease of Admin** | 8.5 (199 reviews) | 8.3 (480 reviews) | 
  | **Quality of Support** | 8.6 (441 reviews) | 8.2 (638 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (191 reviews) | 8.3 (448 reviews) | 
  | **Product Direction (% positive)** | 8.6 (500 reviews) | 8.2 (624 reviews) | 

---
## Pricing

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

### SolarWinds Observability

#### Entry-Level Pricing

Plan: Self-Hosted Essentials

Price: Starting at $8.00 Per Month

Description: Price per node per month, multi-year contract billed annually. Includes:

Key Features:
- Network Performance Monitoring
- Server and Application Monitoring
- Monitoring AWS®, Microsoft Azure®, and GCP®

[Browse all 4 editions](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Network Automation Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Configuration

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Automation Tools

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Network

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Scalability** | Not enough data | Not enough data | 
| **Inventory** | Not enough data | Not enough data | 
| **Infrastructure** | Not enough data | Feature Not Available | 
| **Remote Access** | Not enough data | Not enough data | 

#### Logistics

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Communication** | Not enough data | Not enough data | 
| **Scripting** | Not enough data | Not enough data | 
| **Workflows** | Not enough data | Feature Not Available | 

#### Security - Network Automation

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Security Automation** | Not enough data | Feature Not Available | 
| **User Authentication and Authorization** | Not enough data | Not enough data | 
| **Monitoring and Alerts** | Not enough data | Not enough data | 

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 25 |

#### Functionality

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Baseline** | Not enough data | Feature Not Available | 
| **Alerting** | Not enough data | 8.9 (22 reviews) | 
| **Multi-Site Monitoring** | Not enough data | 9.0 (20 reviews) | 
| **Reporting** | Not enough data | 8.6 (21 reviews) | 
| **Multi-Channel Alerting** | Not enough data | 8.3 (20 reviews) | 
| **Location Insights** | Not enough data | 7.9 (19 reviews) | 

#### Agentic AI - Website Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.2/10 | 23 |
| **SolarWinds Observability** | N/A | N/A |

#### Experience

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Real-Time Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Session Replay** | 9.0 (20 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.1 (22 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (8 reviews) | Feature Not Available | 
| **Multi-step Planning** | 9.3 (9 reviews) | Feature Not Available | 
| **Cross-system Integration** | 9.3 (9 reviews) | Feature Not Available | 
| **Adaptive Learning** | 9.2 (8 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 9.0 (8 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.8 (8 reviews) | Feature Not Available | 
| **Decision Making** | 8.9 (9 reviews) | Feature Not Available | 

#### Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Content Management** | 8.9 (19 reviews) | Feature Not Available | 
| **Alerts** | 9.1 (22 reviews) | Not enough data | 
| **Budget Analysis** | 8.3 (19 reviews) | Feature Not Available | 

#### Performance

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Uptime Monitoring** | 9.6 (21 reviews) | Not enough data | 
| **Performance Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Issue Tracking** | 9.5 (23 reviews) | Not enough data | 
| **Resource Monitoring** | 9.6 (20 reviews) | Not enough data | 

### Network Security Policy Management (NSPM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Network Maintenance

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Policy Optimization** | Not enough data | Feature Not Available | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | 

#### Network Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Network Mapping** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Console** | Not enough data | Not enough data | 

#### Network Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Network Monitoring** | Not enough data | Not enough data | 
| **Configuration Monitoring** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 22 |

#### Functionality

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Monitoring** | Not enough data | 9.0 (20 reviews) | 
| **Alerting** | Not enough data | 8.6 (12 reviews) | 
| **Logging** | Not enough data | 8.9 (11 reviews) | 
| **Response Time** | Not enough data | 8.3 (12 reviews) | 
| **Reporting** | Not enough data | 7.8 (9 reviews) | 
| **Data Visualization** | Not enough data | 8.2 (11 reviews) | 

#### Agentic AI - Database Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Scope

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Feature Not Available | 
| **Multi-OS Support** | Not enough data | Feature Not Available | 

#### Security

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | Feature Not Available | 
| **Endpoint Protection** | Not enough data | Feature Not Available | 
| **Remote Wiping** | Not enough data | Feature Not Available | 

#### Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Device Enrollment** | Not enough data | Feature Not Available | 
| **Device Configuration** | Not enough data | Feature Not Available | 
| **Device Compliance** | Not enough data | Feature Not Available | 
| **Usage Information** | Not enough data | Feature Not Available | 
| **Data Separation** | Not enough data | Feature Not Available | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 8.1/10 | 104 |

#### Functionality

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.1 (89 reviews) | 
| **Alerting** | Not enough data | 9.0 (87 reviews) | 
| **Improvement Suggestions** | Not enough data | 7.7 (73 reviews) | 
| **Multi-Network Capability** | Not enough data | 8.7 (76 reviews) | 

#### Monitoring - Network Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.4 (19 reviews) | 
| **Automated Network Discovery** | Not enough data | 7.6 (12 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.2 (14 reviews) | 

#### Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Performance Baseline** | Not enough data | 8.4 (74 reviews) | 
| **Data Visualization** | Not enough data | 8.7 (78 reviews) | 
| **Path Analysis** | Not enough data | 8.2 (74 reviews) | 

#### Analytics - Network Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 7.8 (13 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 7.6 (13 reviews) | 

#### Security - Network Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 7.9 (13 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 7.2 (12 reviews) | 
| **Integrated Network Security** | Not enough data | 6.9 (12 reviews) | 

#### Network Performance - Network Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Feature Not Available | 
| **Automated Tasks Routing** | Not enough data | 7.5 (12 reviews) | 

#### AI Automation - Network Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 6.9 (13 reviews) | 
| **Self-Healing Networks** | Not enough data | Feature Not Available | 
| **Predictive Network Maintenance** | Not enough data | 6.8 (12 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 99 |
| **SolarWinds Observability** | 8.4/10 | 53 |

#### Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Usage Monitoring** | 8.9 (89 reviews) | 9.0 (16 reviews) | 
| **Database Monitoring** | 8.7 (91 reviews) | 8.7 (26 reviews) | 
| **API Monitoring** | 8.9 (86 reviews) | 7.7 (15 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (89 reviews) | 9.0 (33 reviews) | 
| **Security and Compliance Monitoring** | 8.8 (21 reviews) | Feature Not Available | 

#### Administration

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Activity Monitoring** | 8.6 (85 reviews) | 8.7 (18 reviews) | 
| **Multi-Cloud Management** | 8.5 (81 reviews) | 7.6 (16 reviews) | 
| **Automation** | 8.5 (77 reviews) | 8.2 (16 reviews) | 
| **Auto-Scaling & Resource Optimization** | 8.8 (20 reviews) | Feature Not Available | 

#### Analysis

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Reporting** | 8.8 (87 reviews) | 8.4 (24 reviews) | 
| **Dashboards and Visualizations** | 9.3 (90 reviews) | 8.9 (38 reviews) | 
| **Spend Forecasting and Optimization** | 7.9 (78 reviews) | 7.7 (15 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Multi-step Planning** | 8.2 (18 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.2 (18 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.9 (18 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.9 (18 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.1 (18 reviews) | Feature Not Available | 
| **Decision Making** | 8.1 (18 reviews) | Feature Not Available | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.1 (17 reviews) | 8.3 (8 reviews) | 
| **AI-Driven Insight Recommendations** | 8.0 (17 reviews) | 9.0 (5 reviews) | 

### Network Traffic Analysis (NTA)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 8.0/10 | 26 |

#### Automation

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Metadata Management** | Not enough data | Feature Not Available | 
| **Artificial Intelligence & Machine Learning** | Not enough data | Feature Not Available | 
| **Response Automation** | Not enough data | 6.9 (12 reviews) | 
| **Continuous Analysis** | Not enough data | 7.9 (16 reviews) | 

#### Functionality

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Multi-Network Capability** | Not enough data | 8.0 (14 reviews) | 
| **Anomaly Detection** | Not enough data | 7.6 (15 reviews) | 
| **Network Visibility** | Not enough data | 9.2 (21 reviews) | 
| **Scalability** | Not enough data | 8.2 (19 reviews) | 

#### Incident Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Incident Logs** | Not enough data | 7.7 (17 reviews) | 
| **Incident Alerts** | Not enough data | 8.2 (16 reviews) | 
| **Incident Reporting** | Not enough data | 8.4 (18 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 75 |
| **SolarWinds Observability** | N/A | N/A |

#### Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Constant Monitoring** | 9.5 (73 reviews) | Not enough data | 
| **Timely Alerts** | 9.4 (72 reviews) | Not enough data | 
| **TIcket Accuracy** | 9.1 (59 reviews) | Not enough data | 
| **AI Monitoring** | 7.9 (18 reviews) | Not enough data | 

#### Management Tools

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Ticket Assignment** | 8.7 (56 reviews) | Not enough data | 
| **Standardization** | 9.2 (62 reviews) | Not enough data | 
| **Lifecycle Visualization** | 8.9 (61 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | 7.9 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | 

#### Agentic AI - Incident Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.4 (16 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.6/10 | 15 |
| **SolarWinds Observability** | N/A | N/A |

#### Functionality

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Artificial Intelligence** | 9.8 (11 reviews) | Not enough data | 
| **Machine Learning** | 10.0 (10 reviews) | Not enough data | 
| **Systems Monitoring** | 9.8 (14 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Root Cause Identification** | 9.3 (14 reviews) | Not enough data | 
| **Proactive Identification** | 9.5 (14 reviews) | Not enough data | 
| **Resolution Guidance** | 9.6 (12 reviews) | Not enough data | 

#### Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **System Integration** | 9.6 (15 reviews) | Not enough data | 
| **Alerting** | 9.7 (15 reviews) | Not enough data | 
| **Reporting** | 9.4 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - AIOps Platforms

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 8.6/10 | 13 |

#### Visibility

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 8.7 (5 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.2 (8 reviews) | 
| **Reporting** | Not enough data | 7.9 (7 reviews) | 

#### Monitoring and Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Multi-Device Management** | Not enough data | 9.0 (7 reviews) | 
| **Automation** | Not enough data | Feature Not Available | 
| **Performance Baseline** | Not enough data | 8.1 (6 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.9 (6 reviews) | 

#### Agentic AI - Hardware Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 106 |
| **SolarWinds Observability** | 8.6/10 | 16 |

#### Visibility

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (100 reviews) | 8.6 (11 reviews) | 
| **Alerts and Notifications** | 9.2 (102 reviews) | 8.9 (12 reviews) | 
| **Reporting** | 9.0 (99 reviews) | 8.5 (10 reviews) | 

#### Monitoring and Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Automation** | 8.8 (94 reviews) | Feature Not Available | 
| **Performance Baseline** | 9.0 (98 reviews) | 7.8 (10 reviews) | 
| **Real-Time Monitoring** | 9.2 (101 reviews) | 9.0 (12 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.3 (34 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.3 (33 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.4 (33 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 8.2 (33 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.4 (33 reviews) | Feature Not Available | 
| **Decision Making** | 8.3 (34 reviews) | Feature Not Available | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 99 |
| **SolarWinds Observability** | 8.4/10 | 41 |

#### Visibility 

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (95 reviews) | 8.8 (31 reviews) | 
| **Alerts and Notifications** | 9.2 (92 reviews) | 8.9 (32 reviews) | 
| **Reporting** | 9.0 (91 reviews) | 8.5 (31 reviews) | 

#### Monitoring and Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Multi-Server Management** | 8.8 (87 reviews) | 8.5 (30 reviews) | 
| **Automation** | 8.4 (85 reviews) | Feature Not Available | 
| **Performance Baseline** | 8.7 (88 reviews) | 8.4 (30 reviews) | 
| **Real-Time Monitoring** | 8.9 (91 reviews) | Feature Not Available | 
| **Immediate Alert Notification** | 8.9 (89 reviews) | 8.9 (23 reviews) | 
| **Proactive Server Monitoring Software** | 8.9 (87 reviews) | 8.5 (22 reviews) | 

#### Cloud environment support

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | 8.9 (77 reviews) | 7.8 (24 reviews) | 
| **Software Scaling** | 8.4 (73 reviews) | 7.5 (23 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (17 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.4 (17 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.3 (17 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.4 (17 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 8.4 (19 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.6 (18 reviews) | Feature Not Available | 
| **Decision Making** | 8.6 (17 reviews) | Feature Not Available | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 17 |

#### Functionality

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | 8.8 (12 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.6 (7 reviews) | 
| **Observability** | Not enough data | 8.2 (11 reviews) | 
| **AI/ML Integration** | Not enough data | 8.3 (7 reviews) | 

#### Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | 8.8 (10 reviews) | 
| **Dashboards and Visualization** | Not enough data | 8.8 (7 reviews) | 
| **Performance Baselines** | Not enough data | 8.3 (6 reviews) | 
| **Alerting** | Not enough data | 8.1 (7 reviews) | 

#### Agentic AI - Enterprise Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 82 |
| **SolarWinds Observability** | 8.3/10 | 14 |

#### Data Preparation

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Data Sources** | 9.1 (67 reviews) | 8.8 (8 reviews) | 
| **Indexing** | 9.0 (62 reviews) | Feature Not Available | 
| **Automated Tagging** | 8.5 (62 reviews) | 7.4 (9 reviews) | 
| **Data Blending** | 8.6 (60 reviews) | 7.9 (8 reviews) | 

#### Analysis

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Track Trends** | 9.1 (62 reviews) | 7.3 (8 reviews) | 
| **Detect Anomalies** | 9.1 (64 reviews) | Feature Not Available | 
| **Metric and Event Data** | 9.1 (68 reviews) | 8.0 (9 reviews) | 
| **Search** | 9.0 (68 reviews) | 8.6 (11 reviews) | 
| **Alerts** | 9.3 (69 reviews) | 8.9 (12 reviews) | 
| **Live Tail** | 8.9 (63 reviews) | 8.8 (8 reviews) | 

#### Visualization

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Dashboards** | 9.5 (72 reviews) | 8.7 (10 reviews) | 
| **Data Discovery** | 9.1 (65 reviews) | 8.7 (9 reviews) | 

#### Agentic AI - Log Analysis

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (23 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.6 (23 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.6 (23 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.6 (23 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 8.6 (23 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.8 (23 reviews) | Feature Not Available | 
| **Decision Making** | 8.7 (23 reviews) | Feature Not Available | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.6/10 | 190 |
| **SolarWinds Observability** | 7.9/10 | 32 |

#### Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Performance Baselines** | 8.9 (162 reviews) | 8.7 (25 reviews) | 
| **Performance Analysis** | 9.0 (171 reviews) | 8.5 (24 reviews) | 
| **Performance Monitoring** | 9.2 (173 reviews) | 8.7 (27 reviews) | 
| **AI/ML Assistance** | 7.7 (136 reviews) | 7.5 (25 reviews) | 
| **Multi-System Monitoring** | 8.9 (157 reviews) | 8.6 (28 reviews) | 

#### Response

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Dashboards and Visualization** | 9.0 (174 reviews) | 8.5 (26 reviews) | 
| **Incident Alerting** | 8.9 (165 reviews) | 8.7 (27 reviews) | 
| **Root Cause Analysis (RCA)** | 8.6 (158 reviews) | 7.7 (25 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (52 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.6 (54 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.5 (53 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.4 (51 reviews) | Feature Not Available | 
| **Decision Making** | 8.2 (51 reviews) | Feature Not Available | 

#### Performance

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.6 (153 reviews) | 7.6 (25 reviews) | 
| **Second by Second Metrics** | 8.5 (142 reviews) | 8.0 (21 reviews) | 

#### Functionality

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Synthetic Monitoring** | 8.8 (149 reviews) | 6.9 (24 reviews) | 
| **Dynamic Transaction Mapping** | 8.5 (143 reviews) | 7.2 (23 reviews) | 
| **Load Balancing** | 8.2 (138 reviews) | 7.2 (23 reviews) | 
| **Cloud Observability** | 8.8 (152 reviews) | 7.5 (24 reviews) | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.6/10 | 37 |
| **SolarWinds Observability** | N/A | N/A |

#### Alerts management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Multi-mode alerts** | 8.4 (34 reviews) | Not enough data | 
| **Opimization alerts** | 8.3 (35 reviews) | Feature Not Available | 
| **Incident alerts** | 9.0 (36 reviews) | Not enough data | 

#### Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Resource utilization** | 8.6 (36 reviews) | Not enough data | 
| **Real-time monitoring** | 9.4 (36 reviews) | Not enough data | 
| **Performance baseline** | 8.7 (36 reviews) | Feature Not Available | 
| **API monitoring** | 9.1 (36 reviews) | Feature Not Available | 

#### Automation

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Resolution automation** | 8.1 (35 reviews) | Feature Not Available | 
| **Automation** | 8.4 (36 reviews) | Feature Not Available | 

#### Analysis

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Search** | 8.5 (35 reviews) | Not enough data | 
| **Reporting** | 8.6 (36 reviews) | Not enough data | 
| **Visualization** | 9.0 (36 reviews) | Not enough data | 
| **Track trends** | 8.4 (35 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Root cause identification** | 8.3 (36 reviews) | Not enough data | 
| **Resolution guidance** | 8.2 (36 reviews) | Not enough data | 
| **Proactive identification** | 8.8 (36 reviews) | Not enough data | 

### DDI Management Platform

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Administration

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Device deployment** | Not enough data | Feature Not Available | 
| **IPv4 and IPv6 support** | Not enough data | Not enough data | 
| **Multi-tenancy support** | Not enough data | Not enough data | 

#### Configuration

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Configuring DNS records** | Not enough data | Not enough data | 
| **DHCP range configuration** | Not enough data | Not enough data | 
| **Compatibility** | Not enough data | Not enough data | 
| **Network configurations** | Not enough data | Not enough data | 
| **DNS-DHCP-IPAM integration** | Not enough data | Not enough data | 

#### Security

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Cross-platform visibility** | Not enough data | Feature Not Available | 
| **Creates alerts based on trigger conditions or dependencies** | Not enough data | Not enough data | 
| **Auditing and reporting** | Not enough data | Not enough data | 
| **Disaster recovery** | Not enough data | Feature Not Available | 
| **Monitoring capabilities** | Not enough data | Not enough data | 

### Network Management Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 7.4/10 | 11 |

#### Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Network Automation** | Not enough data | 7.0 (5 reviews) | 
| **Network Traffic Analyzer** | Not enough data | 8.3 (7 reviews) | 
| **User Provisioning** | Not enough data | Not enough data | 
| **Network Analytics** | Not enough data | 7.7 (5 reviews) | 
| **Resource Maintenance** | Not enough data | Not enough data | 

#### Monitoring

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Network Monitoring** | Not enough data | 9.4 (8 reviews) | 
| **Network Discovery** | Not enough data | 8.0 (5 reviews) | 
| **Network Asset Mapping** | Not enough data | 5.7 (5 reviews) | 

#### Support

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Real-time alerting** | Not enough data | 7.5 (6 reviews) | 
| **Hybrid Infrastructure Support** | Not enough data | 6.7 (5 reviews) | 
| **API Integration** | Not enough data | 6.3 (5 reviews) | 

#### Agentic AI - Network Management Tools

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 7.9/10 | 37 |
| **SolarWinds Observability** | N/A | N/A |

#### Generative AI

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **AI Text Generation** | 7.3 (37 reviews) | Feature Not Available | 

#### Agentic AI - IT Alerting

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (19 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.0 (19 reviews) | Feature Not Available | 
| **Cross-system Integration** | 7.9 (19 reviews) | Feature Not Available | 
| **Adaptive Learning** | 7.9 (19 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 7.8 (19 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.0 (19 reviews) | Feature Not Available | 
| **Decision Making** | 8.1 (19 reviews) | Feature Not Available | 

### Observability Pipeline

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Data Management - Observability Pipeline

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Data Storage** | Not enough data | Not enough data | 
| **Data Optimization and Reduction** | Not enough data | Feature Not Available | 
| **Data Migration** | Not enough data | Feature Not Available | 
| **Log Context Enrichment** | Not enough data | Feature Not Available | 
| **Data Format Transformation** | Not enough data | Feature Not Available | 

#### Performance - Observability Pipeline

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Cost Reduction** | Not enough data | Feature Not Available | 
| **Pipeline Visualization** | Not enough data | Feature Not Available | 
| **Platform Agnostic Integration** | Not enough data | Feature Not Available | 

#### AI - Observability Pipeline

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Root Cause Analysis** | Not enough data | Feature Not Available | 
| **Alert Fatigue Reduction** | Not enough data | Feature Not Available | 
| **Anomaly Detection** | Not enough data | Feature Not Available | 

#### Compliance - Observability Pipeline

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Compliance Maintenance** | Not enough data | Feature Not Available | 
| **Sensitive Data Detection** | Not enough data | Feature Not Available | 

#### Agentic AI - Observability Pipeline

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 18 |
| **SolarWinds Observability** | 8.3/10 | 9 |

#### Telemetry Collection & Ingestion - Observability

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 9.2 (16 reviews) | Not enough data | 
| **OpenTelemetry Support** | 9.4 (16 reviews) | Not enough data | 

#### Agentic AI - Observability Software

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (15 reviews) | Feature Not Available | 
| **Multi-step Planning** | 8.6 (15 reviews) | Feature Not Available | 
| **Cross-system Integration** | 8.9 (16 reviews) | Feature Not Available | 
| **Adaptive Learning** | 8.8 (15 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 8.6 (15 reviews) | Feature Not Available | 
| **Proactive Assistance** | 8.9 (15 reviews) | Feature Not Available | 
| **Decision Making** | 9.0 (15 reviews) | Feature Not Available | 

#### Visualization & Dashboards - Observability

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Service Dependency Mapping** | 9.4 (16 reviews) | Not enough data | 
| **Unified Dashboard** | 9.0 (16 reviews) | Not enough data | 
| **Trace Visualization** | 9.2 (16 reviews) | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Cross-Telemetry Correlation** | 9.2 (16 reviews) | Not enough data | 
| **Root Cause Detection** | 9.4 (17 reviews) | 8.3 (6 reviews) | 
| **Intelligent Alerting** | 9.3 (16 reviews) | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Kubernetes Monitoring** | 8.9 (16 reviews) | Not enough data | 
| **Hybrid/Multi-Cloud Support** | 8.8 (16 reviews) | 8.3 (5 reviews) | 

#### AI Features - Observability

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Predictive Insights** | 8.2 (16 reviews) | Feature Not Available | 
| **AI-Generated Incident Summaries** | 8.5 (16 reviews) | Not enough data | 
| **AI Anomaly Detection** | 9.0 (16 reviews) | Not enough data | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Regulation Compliant** | Not enough data | Feature Not Available | 

#### Operating System

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | Feature Not Available | 
| **Apple Support** | Not enough data | Feature Not Available | 
| **Android Support** | Not enough data | Feature Not Available | 

#### Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Applicatons Management** | Not enough data | Feature Not Available | 
| **Applications Consolidation** | Not enough data | Feature Not Available | 
| **Whitelist** | Not enough data | Feature Not Available | 
| **Blacklist** | Not enough data | Feature Not Available | 
| **Usage Information** | Not enough data | Feature Not Available | 

#### Security

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Remote Wipe** | Not enough data | Feature Not Available | 
| **Security** | Not enough data | Feature Not Available | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **SolarWinds Observability** | 8.5/10 | 13 |

#### Analysis

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.5 (10 reviews) | 

#### Platform

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | Feature Not Available | 
| **Remote Access** | Not enough data | Feature Not Available | 
| **ITIL Policy Compliance** | Not enough data | Feature Not Available | 
| **Asset Tracking** | Not enough data | Feature Not Available | 
| **IT Knowledge Management** | Not enough data | 7.7 (5 reviews) | 

#### Security

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Endpoint Protection** | Not enough data | Feature Not Available | 
| **Patch Management** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | Feature Not Available | 
| **Service Management** | Not enough data | 9.4 (9 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | New Relic | SolarWinds Observability | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (10):** [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Observability Software](https://www.g2.com/categories/observability-software), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools)

**Unique to New Relic (2):** [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to SolarWinds Observability (16):** [DDI Management Platform](https://www.g2.com/categories/ddi-management-platform), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [Network Traffic Analysis (NTA) Software](https://www.g2.com/categories/network-traffic-analysis-nta), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Network Security Policy Management (NSPM) Software](https://www.g2.com/categories/network-security-policy-management-nspm), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Network Automation Tools](https://www.g2.com/categories/network-automation-tools), [Network Management Tools](https://www.g2.com/categories/network-management-tools), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Configuration Management Tools](https://www.g2.com/categories/configuration-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Observability Pipeline Software](https://www.g2.com/categories/observability-pipeline)


---
## Reviewer Demographics

### By Company Size

| Segment | New Relic | SolarWinds Observability | 
|---|---|---|
| **Small-Business** | 27.8% | 17.7% | 
| **Mid-Market** | 42.7% | 36.2% | 
| **Enterprise** | 29.6% | 46.1% | 

### By Industry

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.5%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 1.9%
- **Entertainment:** 1.9%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.7%

#### SolarWinds Observability

- **Information Technology and Services:** 21.9%
- **Hospital & Health Care:** 6.0%
- **Computer Software:** 5.8%
- **Telecommunications:** 4.8%
- **Financial Services:** 4.0%
- **Banking:** 3.3%
- **Computer & Network Security:** 3.2%
- **Computer Networking:** 2.7%
- **Government Administration:** 2.7%
- **Education Management:** 2.3%
- **Other:** 43.3%

---
## Alternatives

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1365 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (645 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (328 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (219 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (303 reviews)

### Alternatives to SolarWinds Observability

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1365 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (645 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (389 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (440 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Auvik](https://www.g2.com/products/auvik-networks/reviews) — 4.5/5 stars (380 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (434 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (303 reviews)

---
## Top Discussions

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

### SolarWinds Observability

- Title: [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) — 2 comments
  > **Top comment:** "SolarWinds Network Performance Monitor is a comprehensive network monitoring solution that provides real-time visibility into the performance of network..."
- Title: [What is the next version and when it is getting released?](https://www.g2.com/discussions/31803-what-is-the-next-version-and-when-it-is-getting-released) — 2 comments, 1 upvote
  > **Top comment:** "2020.2.6 seems to have fixed a few major bugs and is pretty stable. Released in July 2021"
- Title: [Where can I find custom monitoring templates to import into Server & Application Monitor?](https://www.g2.com/discussions/custom-templates) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can find these on SolarWinds online community, THWACK. Explore all application monitoring templates in the community here:..."
- Title: [Can I monitor cloud applications?](https://www.g2.com/discussions/cloud-applications) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can monitor applications in private, public, or hybrid clouds. With Server & Application Monitor, you can deploy an agent to monitor servers and..."
- Title: [Can I monitor an application if there is no template for it?](https://www.g2.com/discussions/templates-58b8ee4a-bafb-41a7-b50c-aa341e268ced) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. You can monitor virtually any application. You can modify a template, create one from scratch by defining what to monitor, or import a script (i.e...."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/new-relic-vs-solarwinds-worldwide-llc-solarwinds-observability)