Link copied to clipboard # New Relic vs Site24x7 Comparison - What are their main differences? Share [ Export ](/compare/new-relic/site24x7/export.csv) New RelicSite24x7[+ Add Product](#) Pricing **New Relic** Free Trial **$10.00** · Standard **$49.00** · Pro **Custom Quote Available** · Enterprise **Site24x7** Free Trial **$9/month** 11 monitors · Starter **$35/month** 43 monitors · Pro **$45/month** 53 monitors · MSP **$89/month** 105 monitors · Classic **$225/month** 260 monitors · Elite Show more **Pricing Insights** from reviews Perceived Cost **New Relic** $$$$$ **Site24x7** $$$$$ Average Discount **New Relic** 9%1% more **Site24x7** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **New Relic** 6 months Based on 100 responses **Site24x7** 6 months Based on 100 responses Return on Investment **New Relic** 6 months Based on 100 responses **Site24x7** 6 months Based on 100 responses **Pros & Cons** from reviews **New Relic** Ease of Use (97) Real-time Monitoring (95) Expensive (63) Pricing Issues (53) **Site24x7** Ease of Use (78) Monitoring (73) Complexity (25) Alert Issues (23) Integrations **New Relic** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e807349c86b0bfdc36962d7c0ab8e3c9/alertops.png "Product Avatar Image") AlertOps ](https://www.g2.com/products/alertops/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-api-gateway.jpg "Product Avatar Image") Amazon API Gateway ](https://www.g2.com/products/amazon-api-gateway/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-cloudfront.jpg "Product Avatar Image") CloudFront ](https://www.g2.com/products/amazon-cloudfront/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-connect.jpg "Product Avatar Image") Connect ](https://www.g2.com/products/amazon-connect/reviews)[ View all ](https://www.g2.com/products/new-relic/integrations) **Site24x7** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image") Amazon EC2 ](https://www.g2.com/products/amazon-ec2/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7529e5e0a51dfa722d00aa6435bf11f/connectwise-psa.png "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ View all ](https://www.g2.com/products/site24x7/integrations) Screenshots **New Relic** ![New Relic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1481456/service-map-dark.jpg) **Site24x7** ![Site24x7 screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/114436/91129-site-24x7-1548321551-0023994.png) **Ratings** from reviews Meets Requirements **New Relic** **8.9** /10 Based on 503 responses **Site24x7** **9.1** /10 Based on 425 responses Ease of Use **New Relic** **8.4** /10 Based on 509 responses **Site24x7** **8.8** /10 Based on 434 responses Ease of Setup **New Relic** **8.7** /10 Based on 291 responses **Site24x7** **8.9** /10 Based on 392 responses Ease of Admin **New Relic** **8.4** /10 Based on 201 responses **Site24x7** **8.9** /10 Based on 356 responses Quality of Support **New Relic** **8.5** /10 Based on 443 responses **Site24x7** **8.7** /10 Based on 386 responses Has the product been a good partner in doing business? **New Relic** **8.5** /10 Based on 193 responses **Site24x7** **8.9** /10 Based on 333 responses Product Direction (% positive) **New Relic** **8.6** /10 Based on 501 responses **Site24x7** **9.6** /10 Based on 421 responses **Features** ratings from reviews Cloud Infrastructure Monitoring **8.5** /10 Based on 99 responses **7.2** /10 Based on 149 responses AIOps Platforms **9.6** /10 Based on 15 responses **9.0** /10 Based on 10 responses Log Analysis **8.9** /10 Based on 82 responses **8.8** /10 Based on 55 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Application Performance Monitoring (APM) **8.7** /10 Based on 191 responses **8.4** /10 Based on 114 responses IT Alerting **7.9** /10 Based on 37 responses **6.3** /10 Based on 58 responses Cloud Cost Management Not enough data **9.1** /10 Based on 27 responses Website Monitoring Not enough data **8.7** /10 Based on 279 responses Digital Experience Monitoring (DEM) **9.2** /10 Based on 23 responses Not enough data Database Monitoring Not enough data **8.9** /10 Based on 59 responses Network Monitoring Not enough data **8.3** /10 Based on 150 responses Incident Management **8.5** /10 Based on 75 responses Not enough data Log Monitoring **8.7** /10 Based on 106 responses Not enough data Server Monitoring **8.7** /10 Based on 103 responses Not enough data Container Monitoring **8.6** /10 Based on 37 responses Not enough data Network Management Tools Not enough data **8.9** /10 Based on 29 responses Observability Software **8.9** /10 Based on 18 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 27.9% Mid-Market(51-1000 emp.) 43.0% Enterprise(\> 1000 emp.) 29.1% Small-Business(50 or fewer emp.) 27.9% Mid-Market(51-1000 emp.) 43.0% Enterprise(\> 1000 emp.) 29.1% Small-Business(50 or fewer emp.) 41.8% Mid-Market(51-1000 emp.) 45.2% Enterprise(\> 1000 emp.) 13.0% Small-Business(50 or fewer emp.) 41.8% Mid-Market(51-1000 emp.) 45.2% Enterprise(\> 1000 emp.) 13.0% **Reviewers' Industry** [![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews) New Relic Information Technology and Services 24.9% Computer Software 17.6% Financial Services 9.0% Internet 7.9% Retail 2.3% Other 38.3% [![Site24x7](https://images.g2crowd.com/uploads/product/hd_favicon/5ad72fdfd9ed75a6bfae1b8c7a6ed6c4/site24x7.svg "Site24x7")](https://www.g2.com/products/site24x7/reviews) Site24x7 Information Technology and Services 18.8% Computer Software 13.9% Computer & Network Security 9.2% Financial Services 4.9% Telecommunications 3.6% Other 49.7% Alternatives **New Relic Alternatives** ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) **Site24x7 Alternatives** ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) ![Zabbix](https://images.g2crowd.com/uploads/product/hd_favicon/abbd2f816e62ae6c0ef1e71b70c35617/zabbix.svg "Zabbix") [ Zabbix ](/products/zabbix/reviews) ## New Relic vs Site24x7 FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Site24x7 vs New Relic? Site24x7 stands out for its higher G2 rating and ease of setup, while New Relic is noted for its advanced analytics and integrations. | [Site24x7](https://www.g2.com/products/site24x7/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) | | --- | --- | | 4.6/5 (458 reviews) | 4.4/5 (586 reviews) | | Mid-Market | Mid-Market | | 8.9 | 8.7 | | 8.6 | 8.6 | | Comprehensive monitoring | Advanced analytics and integrations | ### How do the pricing models of Site24x7 and New Relic compare? Site24x7 is considered the stronger value on pricing satisfaction, with reviewers consistently citing affordability and value for money. - **Site24x7:** Reviewers frequently highlight Site24x7 as more affordable than competitors, with many citing its good value for the features included and lower entry-level costs. - **New Relic:** Reviewers often mention that New Relic's pricing can escalate quickly as usage grows, with 83 all-time mentions of it being expensive and 68 mentions of pricing issues. - **Switching Reason:** Several reviewers report switching to Site24x7 from other tools due to its lower cost and unified monitoring capabilities. ### What are the best alternatives to Site24x7 and New Relic? The best alternatives to Site24x7 and New Relic are Dynatrace, Datadog, and LogicMonitor. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Site24x7](https://www.g2.com/products/site24x7/reviews) | 4.6/5 (458 reviews) | Mid-Market | Affordable at entry level, but scaling can get confusing | Comprehensive monitoring | | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing can escalate quickly as usage grows | Advanced analytics and integrations | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | AI-driven automation and deep observability | | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Unified monitoring and modern UI | | [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) | 4.5/5 (644 reviews) | Mid-Market | — | Scalable infrastructure monitoring | ### Which Website Monitoring features should I prioritize when comparing Site24x7 and New Relic? Buyers should prioritize alerting, dashboard usability, integrations, reporting, and ease of setup when comparing Site24x7 and New Relic. - **Alerting:** Site24x7 has 35 all-time mentions for its alerting system, while New Relic has 78 all-time mentions, reflecting strong reviewer focus on this feature for both products. - **Dashboard Usability:** New Relic is cited in 69 reviews for dashboard usability and 64 for dashboard customization, while Site24x7 has 27 mentions for user interface and 23 for features. - **Integrations:** New Relic is mentioned in 72 reviews for integrations, with specific mentions of Slack (14), Kubernetes (10), and Python (7); Site24x7 is mentioned for Slack integration (11). - **Reporting:** Site24x7 reviewers frequently mention the value of detailed reporting and analytics for troubleshooting and capacity planning. - **Ease of Setup:** Site24x7 scores 8.9 and New Relic 8.7 on Ease of Setup, with both products receiving positive feedback for straightforward implementation. ### What are the pros and cons of Site24x7 vs New Relic? Site24x7's headline strength is comprehensive monitoring in a unified platform, while New Relic excels in advanced analytics and integrations. - **Site24x7 strengths:** Comprehensive monitoring (39 all-time mentions), easy setup (39), real-time monitoring (55), and all-in-one solution (20). - **Site24x7 trade-offs:** Alert issues (22), learning curve (18), and UI complexity (18); pricing can become confusing as usage scales (19 mentions of expensive). - **New Relic strengths:** Advanced analytics (104), integrations (72), real-time monitoring (137), dashboard usability (69), and alerting system (78). - **New Relic trade-offs:** Expensive (83), pricing issues (68), learning curve (66), and UI complexity (noted in recent reviews). ### Is Site24x7 or New Relic better for small businesses? Site24x7 is better suited for small businesses, with reviewers highlighting its value and ease of use for smaller teams. - **Site24x7:** Largest segment is Mid-Market, but recent reviews from small-business users praise its straightforward setup, affordability, and unified monitoring for smaller teams. - **New Relic:** Largest segment is Mid-Market, and reviewers note that pricing and complexity can be challenging for small businesses as usage grows. ### Which Website Monitoring platform has better integrations? New Relic is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Site24x7:** Slack integration is mentioned in 11 reviews, with recent reviewers noting its usefulness for alerting. - **New Relic:** Slack integration is mentioned in 14 reviews, Kubernetes in 10, and Python in 7, with 72 all-time mentions for integrations overall. ### How do Site24x7 and New Relic compare on customer support? Site24x7 and New Relic are rated equally on Quality of Support, both scoring 8.6, indicating parity in reviewer satisfaction. - **Site24x7:** Reviewers consistently describe responsive support, helpful onboarding, and good documentation, with 39 all-time mentions for easy setup and 24 for visibility. - **New Relic:** Reviewers highlight knowledgeable support, clear documentation, and effective troubleshooting assistance, with 78 all-time mentions for alerting system and 73 for visibility. ### Which is easier to implement, Site24x7 or New Relic? Site24x7 and New Relic score within 0.2 points on Ease of Setup (8.9 vs 8.7), indicating near-parity in implementation experience. - **Site24x7:** Reviewers frequently cite straightforward setup, quick onboarding, and easy deployment, with 39 all-time mentions for easy setup. - **New Relic:** Reviewers describe clear documentation, smooth integration, and intuitive initial setup, with 150 all-time mentions for ease of use and 69 for dashboard usability. ### Which product has better Alerts? New Relic has a stronger reviewer focus on Alerts, with more all-time mentions and higher satisfaction for alerting features. - **Site24x7:** 35 all-time mentions for alerting system, 29 for alert notifications, and 28 for alerting systems; reviewers note reliable real-time alerts and customizable notifications. - **New Relic:** 78 all-time mentions for alerting system, 64 for alerting systems, and 137 for real-time monitoring; reviewers highlight proactive alerts, advanced customization, and integration with incident management tools.