Compare New Relic One Software and Sentry 
At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Small-Business (59.3% of reviews)
Entry-Level Pricing
$0.00
Free
New Relic
Star Rating
(582)4.4 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSentry
Star Rating
(180)4.5 out of 5
Market Segments
Small-Business (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sentry excels in providing detailed error reports, which help developers quickly identify and fix bugs. Users appreciate its ability to automatically capture errors with rich context, including stack traces and user actions, making it easier to understand the root cause of issues.
- Users say that New Relic offers superior visibility into application performance, allowing teams to monitor critical user journeys effectively. Reviewers highlight its end-to-end monitoring capabilities, which help pinpoint friction points that could affect conversions, making it a valuable tool for optimizing user experience.
- According to verified reviews, Sentry is particularly favored by small businesses, with a significant portion of its user base coming from this segment. This focus allows Sentry to cater to the specific needs of smaller teams, providing a free entry-level option that is appealing for startups and smaller projects.
- Reviewers mention that New Relic's integration process is straightforward, especially for Node.js and Python services. Users find that the APM agent can be easily integrated into regular deployments, which streamlines the setup process and enhances overall usability.
- G2 reviewers highlight that both products offer quality support, but Sentry stands out with a slightly higher score in user satisfaction regarding its partnership in business. Users feel that Sentry is a reliable ally in their development processes, providing timely assistance and valuable insights.
- Users report that while Sentry shines in error monitoring, New Relic leads in performance analysis and real-time monitoring capabilities. Reviewers appreciate New Relic's robust tools for diagnosing issues and its ability to provide actionable insights quickly, which is crucial for maintaining application health.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
Free Trial
New Relic
Free Trial is available
Sentry
Free Trial is available
Ratings
Meets Requirements
8.9
496
9.0
128
Ease of Use
8.4
502
8.7
132
Ease of Setup
8.7
285
8.7
81
Ease of Admin
8.5
199
8.7
41
Quality of Support
8.6
437
8.6
99
Has the product been a good partner in doing business?
8.5
191
8.9
34
Product Direction (% positive)
8.6
495
9.3
129
Features by Category
User Behavior
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
A/B Testing
Not enough data
9.0
7
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Visitor Information
Not enough data
8.7
5
Not enough data
8.0
5
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
9.0
12
Not enough data
8.5
9
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Feature Not Available
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Feature Not Available
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Feature Not Available
9.1
22
Not enough data
8.3
19
Feature Not Available
Performance
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Not enough data
Monitoring
8.9
89
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Not enough data
Administration
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Not enough data
Analysis
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Bug Reporting
Not enough data
7.7
38
Not enough data
7.5
36
Not enough data
8.2
43
Bug Monitoring
Not enough data
9.1
61
Not enough data
9.0
52
Not enough data
8.3
42
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Crash Data
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Metrics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
9.5
72
Not enough data
9.3
71
Not enough data
9.1
58
Not enough data
7.9
18
Not enough data
Management Tools
8.6
55
Not enough data
9.2
61
Not enough data
8.9
60
Not enough data
Generative AI
7.9
28
Not enough data
7.9
29
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
100
9.0
18
9.2
102
8.8
21
9.0
99
9.1
18
Monitoring and Management
8.8
94
Feature Not Available
9.0
98
8.6
17
9.2
101
8.9
17
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
94
Not enough data
9.2
91
Not enough data
9.0
90
Not enough data
Monitoring and Management
8.8
86
Not enough data
8.4
85
Not enough data
8.6
87
Not enough data
8.9
90
Not enough data
8.9
88
Not enough data
8.9
86
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Data Preparation
9.1
67
Not enough data
9.0
62
Not enough data
8.5
62
Not enough data
8.6
60
Not enough data
Analysis
9.1
62
Not enough data
9.1
64
Not enough data
9.2
69
Not enough data
9.0
68
Not enough data
9.3
69
Not enough data
8.9
64
Not enough data
Visualization
9.5
73
Not enough data
9.1
65
Not enough data
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
161
8.5
25
9.0
167
8.8
30
9.2
168
9.1
35
7.7
136
6.9
18
8.8
152
8.7
24
Response
9.1
168
8.4
26
8.9
163
8.1
35
8.6
153
8.6
29
Agentic AI - Application Performance Monitoring (APM)
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Not enough data
Performance
8.6
151
8.9
22
8.5
141
7.7
17
Functionality
8.8
149
Feature Not Available
8.5
142
7.8
15
8.2
138
Feature Not Available
8.8
151
7.0
15
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Feature Not Available
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Feature Not Available
8.5
16
Not enough data
9.0
16
Not enough data
Metrics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
New Relic and Sentry are categorized as Log Monitoring, Digital Experience Monitoring (DEM), Log Analysis, Application Performance Monitoring (APM), and Observability Software
Unique Categories
New Relic is categorized as Server Monitoring, AIOps Platforms, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, and Incident Management
Sentry is categorized as Website Monitoring, Session Replay, Mobile Crash Reporting, Gaming Tools, and Bug Tracking
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
17.7%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.0%
Computer Software
29.5%
Information Technology and Services
18.1%
Internet
7.4%
Financial Services
3.4%
Health, Wellness and Fitness
2.7%
Other
38.9%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 Comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Does Sentry support distributed tracing?
1 Comment
Official Response from Sentry
Yes, and the OpenTelemetry question is probably the more useful one to answer first: No, you don't need to re-instrument. Sentry supports OTLP, so you can...Read more
Sentry has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
