Link copied to clipboard # New Relic vs Sematext Cloud Comparison - What are their main differences? Share [ Export ](/compare/new-relic/sematext-cloud/export.csv) New RelicSematext Cloud[+ Add Product](#) Pricing **New Relic** Free Trial **$10.00** · Standard **$49.00** · Pro **Custom Quote Available** · Enterprise **Sematext Cloud** Free Trial **Starting at $0.00** Per Month · Logs **Starting at $0.00** Per Month · Monitoring **Starting at $9.00** Per Month · Experience **Starting at $5.00** Per Month · Synthetics Show more **Pricing Insights** from reviews Perceived Cost **New Relic** $$$$$ **Sematext Cloud** $$$$$ Average Discount **New Relic** 9% **Sematext Cloud** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **New Relic** 6 months Based on 100 responses **Sematext Cloud** 6 months Based on 100 responses Return on Investment **New Relic** 6 months Based on 100 responses **Sematext Cloud** 6 months Based on 100 responses **Pros & Cons** from reviews **New Relic** [ Ease of Use (97) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879438&qs=pros-and-cons#reviews)[ Real-time Monitoring (95) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1880450&qs=pros-and-cons#reviews)[ Expensive (63) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1878762&qs=pros-and-cons#reviews)[ Pricing Issues (53) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879597&qs=pros-and-cons#reviews) **Sematext Cloud** Not enough data Integrations **New Relic** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e807349c86b0bfdc36962d7c0ab8e3c9/alertops.png "Product Avatar Image") AlertOps ](https://www.g2.com/products/alertops/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-api-gateway.jpg "Product Avatar Image") Amazon API Gateway ](https://www.g2.com/products/amazon-api-gateway/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-cloudfront.jpg "Product Avatar Image") CloudFront ](https://www.g2.com/products/amazon-cloudfront/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-connect.jpg "Product Avatar Image") Connect ](https://www.g2.com/products/amazon-connect/reviews)[ View all ](https://www.g2.com/products/new-relic/integrations) **Sematext Cloud** Not enough data Screenshots **New Relic** ![New Relic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1481456/service-map-dark.jpg) **Sematext Cloud** ![Sematext Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/137111/apps.sematext.com-ui-rum-40842-pageloads-resources_1.91-1_.png) **Ratings** from reviews Meets Requirements **New Relic** **8.9** /10 Based on 503 responses **Sematext Cloud** **9.1** /10 Based on 27 responses Ease of Use **New Relic** **8.4** /10 Based on 509 responses **Sematext Cloud** **9.3** /10 Based on 28 responses Ease of Setup **New Relic** **8.7** /10 Based on 291 responses **Sematext Cloud** **9.0** /10 Based on 22 responses Ease of Admin **New Relic** **8.4** /10 Based on 201 responses **Sematext Cloud** **9.2** /10 Based on 22 responses Quality of Support **New Relic** **8.5** /10 Based on 443 responses **Sematext Cloud** **9.4** /10 Based on 26 responses Has the product been a good partner in doing business? **New Relic** **8.5** /10 Based on 193 responses **Sematext Cloud** **9.5** /10 Based on 22 responses Product Direction (% positive) **New Relic** **8.6** /10 Based on 501 responses **Sematext Cloud** **9.6** /10 Based on 26 responses **Features** ratings from reviews Cloud Infrastructure Monitoring **8.5** /10 Based on 99 responses **9.2** /10 Based on 10 responses Log Monitoring **8.7** /10 Based on 106 responses **8.7** /10 Based on 6 responses Server Monitoring **8.7** /10 Based on 103 responses **9.5** /10 Based on 6 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Log Analysis **8.9** /10 Based on 82 responses **8.2** /10 Based on 6 responses Application Performance Monitoring (APM) **8.7** /10 Based on 191 responses **9.3** /10 Based on 10 responses Digital Experience Monitoring (DEM) **9.2** /10 Based on 23 responses Not enough data Incident Management **8.5** /10 Based on 75 responses Not enough data AIOps Platforms **9.6** /10 Based on 15 responses Not enough data Container Monitoring **8.6** /10 Based on 37 responses Not enough data IT Alerting **7.9** /10 Based on 37 responses Not enough data Observability Software **8.9** /10 Based on 18 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 27.9% Mid-Market(51-1000 emp.) 43.0% Enterprise(\> 1000 emp.) 29.1% Small-Business(50 or fewer emp.) 27.9% Mid-Market(51-1000 emp.) 43.0% Enterprise(\> 1000 emp.) 29.1% Small-Business(50 or fewer emp.) 44.7% Mid-Market(51-1000 emp.) 44.7% Enterprise(\> 1000 emp.) 10.5% Small-Business(50 or fewer emp.) 44.7% Mid-Market(51-1000 emp.) 44.7% Enterprise(\> 1000 emp.) 10.5% **Reviewers' Industry** [![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews) New Relic Information Technology and Services 24.9% Computer Software 17.6% Financial Services 9.0% Internet 7.9% Retail 2.3% Other 38.3% [![Sematext Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/187d465d48eb3b13fd1ceb740c9c3b53/sematext-cloud.svg "Sematext Cloud")](https://www.g2.com/products/sematext-cloud/reviews) Sematext Cloud Information Technology and Services 21.1% Computer & Network Security 7.9% Computer Software 7.9% Health, Wellness and Fitness 7.9% Accounting 5.3% Other 50.0% Alternatives **New Relic Alternatives** ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) **Sematext Cloud Alternatives** ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Splunk Enterprise](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-enterprise.svg "Splunk Enterprise") [ Splunk Enterprise ](/products/splunk-enterprise/reviews) ![Splunk AppDynamics](https://images.g2crowd.com/uploads/product/hd_favicon/d1c3d4fa722ee737d472fb64763965fb/splunk-appdynamics.svg "Splunk AppDynamics") [ Splunk AppDynamics ](/products/splunk-appdynamics/reviews) ## New Relic vs Sematext Cloud FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Sematext Cloud vs New Relic? Sematext Cloud stands out for higher reviewer satisfaction on setup, support, and usability, while New Relic is more widely adopted and recognized for real-time monitoring and integrations. | | [Sematext Cloud](https://www.g2.com/products/sematext-cloud/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.7/5 (38 reviews) | 4.4/5 (586 reviews) | | Ease of Setup score | 9.0 | 8.7 | | Quality of Support score | 9.4 | 8.6 | | Top Reviewer-Cited Strength | User-friendly tool, easy implementation, and highly rated support | Real-time monitoring (137 all-time mentions), integrations (72 all-time mentions), and alerting system (78 all-time mentions) | ### How do the pricing models of Sematext Cloud and New Relic compare? Sematext Cloud is rated higher for value, with a stronger Price/Cost satisfaction score than New Relic. - **Sematext Cloud:** Reviewers highlight predictable monthly costs and competitive pricing, especially for medium-sized companies, with positive sentiment around value for money. - **New Relic:** Reviewers frequently mention unpredictable and escalating costs as usage grows, with 83 all-time mentions of "Expensive" and 68 mentions of "Pricing Issues." - **Switching Reason:** Several reviewers cite switching to Sematext Cloud for more predictable and lower pricing compared to alternatives that resulted in surprise bills. ### What are the best alternatives to Sematext Cloud and New Relic? The top 3 alternatives to Sematext Cloud and New Relic are Dynatrace, Datadog, and —. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Sematext Cloud](https://www.g2.com/products/sematext-cloud/reviews) | 4.7/5 (38 reviews) | — | Predictable and competitive pricing, especially for medium-sized companies | User-friendly tool, easy implementation, and highly rated support | | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing can escalate quickly and is often unpredictable as usage grows | Real-time monitoring, integrations, and alerting system | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and automation capabilities | | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Strong integrations and unified observability | ### Which Enterprise Monitoring features should I prioritize when comparing Sematext Cloud and New Relic? Buyers should prioritize ease of setup, quality of support, alerting capabilities, integrations, and real-time monitoring when comparing Sematext Cloud and New Relic. - **Ease of Setup:** Sematext Cloud scores 9.0, New Relic 8.7. - **Quality of Support:** Sematext Cloud scores 9.4, New Relic 8.6. - **Alerting Capabilities:** New Relic has 78 all-time mentions for its alerting system; Sematext Cloud is frequently praised for customizable and reliable alerts in recent reviews. - **Integrations:** New Relic has 72 all-time mentions for integrations, including Slack (14), Kubernetes (10), and Python (7); Sematext Cloud is noted for integrations with Slack, MS Teams, and Opsgenie in recent reviews. - **Real-time Monitoring:** New Relic has 137 all-time mentions for real-time monitoring; Sematext Cloud is described as providing real-time and automated monitoring in recent reviews. ### What are the pros and cons of Sematext Cloud vs New Relic? Sematext Cloud's headline strength is ease of use and support, while New Relic is recognized for real-time monitoring and integrations. - **Sematext Cloud strengths:** Reviewers highlight its user-friendly interface, easy implementation, highly rated customer support, and predictable pricing. - **Sematext Cloud trade-offs:** Some reviewers mention higher costs at scale and a desire for more integrations with security tools. - **New Relic strengths:** Real-time monitoring (137 all-time mentions), robust integrations (72 all-time mentions), and a powerful alerting system (78 all-time mentions) are consistently cited. The platform is praised for unified observability and actionable dashboards. - **New Relic trade-offs:** Reviewers frequently mention high and unpredictable pricing (83 all-time mentions for "Expensive"), a steep learning curve (66 all-time mentions), and UI complexity for new users. ### Is Sematext Cloud or New Relic better for small businesses? Sematext Cloud is the better fit for small businesses, with reviewers emphasizing ease of use, setup, and value. - **Sematext Cloud:** Reviewers from small businesses consistently praise its intuitive UI, straightforward setup, and cost-effectiveness for organizations with moderate monitoring needs. - **New Relic:** The largest reviewer segment is Mid-Market, and reviewers note that the platform's complexity and pricing can be challenging for smaller organizations. ### Which Enterprise Monitoring platform has better integrations? New Relic is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Sematext Cloud:** Reviewers mention integrations with Slack, MS Teams, and Opsgenie in recent reviews. - **New Relic:** Slack (14 all-time mentions), Kubernetes (10), and Python (7) are the most frequently cited integrations, with 72 all-time mentions for integrations overall. ### How do Sematext Cloud and New Relic compare on customer support? Sematext Cloud leads on Quality of Support by 0.8 points, a material difference over New Relic. - **Sematext Cloud:** Reviewers consistently praise responsive, friendly, and helpful support, with a Quality of Support score of 9.4. - **New Relic:** Reviewers describe support as generally helpful but note occasional delays and less personalized assistance, with a Quality of Support score of 8.6. ### Which is easier to implement, Sematext Cloud or New Relic? Sematext Cloud is rated easier to implement, with a 0.3-point advantage in Ease of Setup over New Relic. - **Sematext Cloud:** Reviewers frequently describe setup as quick, intuitive, and straightforward, with many citing successful implementation within hours. - **New Relic:** Reviewers note that initial agent installation is straightforward, but the platform's feature-rich interface and configuration options can make full setup more complex and time-consuming. ### Which product has better Alerts? New Relic has the stronger reviewer-cited Alerts feature, with 78 all-time mentions and consistent praise for its alerting system. - **Sematext Cloud:** Reviewers highlight customizable and reliable alerts, with positive sentiment in recent reviews. - **New Relic:** 78 all-time mentions for its alerting system, with reviewers citing proactive and flexible alerting capabilities.