# New Relic vs Sematext Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- **Users say** that Sematext Cloud stands out for its user-friendliness, making it easy to monitor workloads. Reviewers highlight features like customizable metrics, status dashboards, and email alerts, which are essential for effective organizational monitoring.
- **According to verified reviews** , New Relic has a significantly larger user base, with over 565 reviews compared to Sematext Cloud's 38. This larger volume of feedback contributes to a more reliable understanding of its performance and user satisfaction.
- **Reviewers mention** that Sematext Cloud offers impressive insights into CPU usage and memory consumption, enhancing the overall health of network infrastructure. This capability is particularly beneficial for small businesses looking to optimize their resources.
- **G2 reviewers highlight** that while New Relic has a robust feature set, some users find its interface less intuitive compared to Sematext Cloud. The latter's ease of setup and administration is frequently praised, making it a favorable choice for teams seeking a straightforward monitoring solution.
- **Users report** that New Relic's customizable UI and enhanced capabilities are impressive, but some feel that it can be overwhelming due to its extensive features. In contrast, Sematext Cloud's simplicity and focus on essential monitoring tools resonate well with users who prefer a more streamlined experience.



| | New Relic | Sematext Cloud | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 583 | 38 | 
| **Largest Market Segment** | Mid-Market (42.5% of reviews) | Small-Business (44.7% of reviews) | 
| **Entry Level Price** | $0.00 | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

### Sematext Cloud

**Not enough data**

---
## Ratings Comparison
| Rating | New Relic | Sematext Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.9 (498 reviews) | 9.1 (27 reviews) | 
  | **Ease of Use** | 8.4 (504 reviews) | 9.3 (28 reviews) | 
  | **Ease of Setup** | 8.7 (286 reviews) | 9.0 (22 reviews) | 
  | **Ease of Admin** | 8.5 (199 reviews) | 9.2 (22 reviews) | 
  | **Quality of Support** | 8.5 (438 reviews) | 9.4 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (191 reviews) | 9.5 (22 reviews) | 
  | **Product Direction (% positive)** | 8.6 (497 reviews) | 9.6 (26 reviews) | 

---
## Pricing

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

### Sematext Cloud

#### Entry-Level Pricing

Plan: Logs

Price: Starting at $0.00 Per Month

Description: 1-150 GB/day | 7 days - 1 year retention


Key Features:
- Searching & Filtering
- Elasticsearch API
- Kibana Integration

[Browse all 4 editions](https://www.g2.com/products/sematext-cloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sematext Cloud** | N/A | N/A |

#### Functionality

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Baseline** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 
| **Multi-Site Monitoring** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Multi-Channel Alerting** | Not enough data | Not enough data | 
| **Location Insights** | Not enough data | Not enough data | 

#### Agentic AI - Website Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.2/10 | 23 |
| **Sematext Cloud** | N/A | N/A |

#### Experience

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Real-Time Monitoring** | 9.5 (23 reviews) | Not enough data | 
| **Session Replay** | 9.0 (20 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.0 (22 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 9.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 
| **Decision Making** | 8.9 (9 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Content Management** | 8.9 (19 reviews) | Not enough data | 
| **Alerts** | 9.1 (22 reviews) | Not enough data | 
| **Budget Analysis** | 8.3 (19 reviews) | Feature Not Available | 

#### Performance

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Uptime Monitoring** | 9.5 (21 reviews) | Not enough data | 
| **Performance Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Issue Tracking** | 9.5 (23 reviews) | Not enough data | 
| **Resource Monitoring** | 9.6 (20 reviews) | Not enough data | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sematext Cloud** | N/A | N/A |

#### Functionality

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 
| **Logging** | Not enough data | Not enough data | 
| **Response Time** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 

#### Agentic AI - Database Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sematext Cloud** | N/A | N/A |

#### Functionality

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 
| **Improvement Suggestions** | Not enough data | Not enough data | 
| **Multi-Network Capability** | Not enough data | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

#### Management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Performance Baseline** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Path Analysis** | Not enough data | Not enough data | 

#### Analytics - Network Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 99 |
| **Sematext Cloud** | 9.2/10 | 10 |

#### Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Usage Monitoring** | 8.9 (89 reviews) | 9.0 (7 reviews) | 
| **Database Monitoring** | 8.7 (91 reviews) | Not enough data | 
| **API Monitoring** | 8.9 (86 reviews) | 9.3 (5 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (89 reviews) | 10.0 (5 reviews) | 
| **Security and Compliance Monitoring** | 8.8 (21 reviews) | Not enough data | 

#### Administration

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Activity Monitoring** | 8.6 (85 reviews) | 9.7 (5 reviews) | 
| **Multi-Cloud Management** | 8.5 (81 reviews) | Not enough data | 
| **Automation** | 8.5 (77 reviews) | Not enough data | 
| **Auto-Scaling & Resource Optimization** | 8.8 (20 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Reporting** | 8.8 (87 reviews) | 8.3 (7 reviews) | 
| **Dashboards and Visualizations** | 9.3 (90 reviews) | 9.0 (7 reviews) | 
| **Spend Forecasting and Optimization** | 7.9 (78 reviews) | Feature Not Available | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Multi-step Planning** | 8.2 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (18 reviews) | Not enough data | 
| **Decision Making** | 8.1 (18 reviews) | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.1 (17 reviews) | Not enough data | 
| **AI-Driven Insight Recommendations** | 8.0 (17 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 75 |
| **Sematext Cloud** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Constant Monitoring** | 9.5 (73 reviews) | Not enough data | 
| **Timely Alerts** | 9.4 (72 reviews) | Not enough data | 
| **TIcket Accuracy** | 9.1 (59 reviews) | Not enough data | 
| **AI Monitoring** | 7.9 (18 reviews) | Not enough data | 

#### Management Tools

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Ticket Assignment** | 8.7 (56 reviews) | Not enough data | 
| **Standardization** | 9.2 (62 reviews) | Not enough data | 
| **Lifecycle Visualization** | 8.9 (61 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **AI Text Generation** | 7.9 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | 

#### Agentic AI - Incident Management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.4 (16 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.6/10 | 15 |
| **Sematext Cloud** | N/A | N/A |

#### Functionality

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Artificial Intelligence** | 9.8 (11 reviews) | Not enough data | 
| **Machine Learning** | 10.0 (10 reviews) | Not enough data | 
| **Systems Monitoring** | 9.8 (14 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Root Cause Identification** | 9.3 (14 reviews) | Not enough data | 
| **Proactive Identification** | 9.5 (14 reviews) | Not enough data | 
| **Resolution Guidance** | 9.6 (12 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **System Integration** | 9.6 (15 reviews) | Not enough data | 
| **Alerting** | 9.7 (15 reviews) | Not enough data | 
| **Reporting** | 9.4 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 106 |
| **Sematext Cloud** | 8.7/10 | 6 |

#### Visibility

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (100 reviews) | 9.3 (5 reviews) | 
| **Alerts and Notifications** | 9.2 (102 reviews) | 8.7 (5 reviews) | 
| **Reporting** | 9.0 (99 reviews) | 8.0 (5 reviews) | 

#### Monitoring and Management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Automation** | 8.8 (94 reviews) | Not enough data | 
| **Performance Baseline** | 9.0 (98 reviews) | Not enough data | 
| **Real-Time Monitoring** | 9.2 (101 reviews) | Not enough data | 

#### Agentic AI - Log Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (33 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (33 reviews) | Not enough data | 
| **Decision Making** | 8.3 (34 reviews) | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 99 |
| **Sematext Cloud** | 9.5/10 | 6 |

#### Visibility 

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (95 reviews) | 10.0 (6 reviews) | 
| **Alerts and Notifications** | 9.2 (92 reviews) | 9.7 (6 reviews) | 
| **Reporting** | 9.0 (91 reviews) | 9.3 (5 reviews) | 

#### Monitoring and Management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Multi-Server Management** | 8.8 (87 reviews) | 9.3 (5 reviews) | 
| **Automation** | 8.4 (85 reviews) | Not enough data | 
| **Performance Baseline** | 8.7 (88 reviews) | 9.3 (5 reviews) | 
| **Real-Time Monitoring** | 8.9 (91 reviews) | 9.7 (5 reviews) | 
| **Immediate Alert Notification** | 8.9 (89 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | 8.9 (87 reviews) | Not enough data | 

#### Cloud environment support

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | 8.9 (77 reviews) | Not enough data | 
| **Software Scaling** | 8.4 (73 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (18 reviews) | Not enough data | 
| **Decision Making** | 8.6 (17 reviews) | Not enough data | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sematext Cloud** | N/A | N/A |

#### Functionality

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Diverse Systems Monitoring** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Observability** | Not enough data | Not enough data | 
| **AI/ML Integration** | Not enough data | Feature Not Available | 

#### Management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Single Pane of Glass** | Not enough data | Not enough data | 
| **Dashboards and Visualization** | Not enough data | Not enough data | 
| **Performance Baselines** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 82 |
| **Sematext Cloud** | 8.2/10 | 6 |

#### Data Preparation

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Data Sources** | 9.1 (67 reviews) | Not enough data | 
| **Indexing** | 9.0 (62 reviews) | Not enough data | 
| **Automated Tagging** | 8.5 (62 reviews) | Not enough data | 
| **Data Blending** | 8.6 (60 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Track Trends** | 9.1 (62 reviews) | Not enough data | 
| **Detect Anomalies** | 9.1 (64 reviews) | Not enough data | 
| **Metric and Event Data** | 9.1 (68 reviews) | 8.3 (5 reviews) | 
| **Search** | 9.0 (68 reviews) | 8.3 (5 reviews) | 
| **Alerts** | 9.3 (69 reviews) | 8.7 (5 reviews) | 
| **Live Tail** | 8.9 (63 reviews) | Not enough data | 

#### Visualization

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Dashboards** | 9.5 (72 reviews) | 8.3 (5 reviews) | 
| **Data Discovery** | 9.1 (65 reviews) | 7.3 (5 reviews) | 

#### Agentic AI - Log Analysis

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (23 reviews) | Not enough data | 
| **Decision Making** | 8.7 (23 reviews) | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 187 |
| **Sematext Cloud** | 9.3/10 | 10 |

#### Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Performance Baselines** | 8.9 (162 reviews) | 9.2 (6 reviews) | 
| **Performance Analysis** | 9.0 (168 reviews) | 9.4 (6 reviews) | 
| **Performance Monitoring** | 9.2 (170 reviews) | 9.8 (7 reviews) | 
| **AI/ML Assistance** | 7.7 (136 reviews) | Not enough data | 
| **Multi-System Monitoring** | 8.9 (155 reviews) | Not enough data | 

#### Response

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Dashboards and Visualization** | 9.1 (171 reviews) | 9.8 (7 reviews) | 
| **Incident Alerting** | 8.9 (163 reviews) | 9.3 (7 reviews) | 
| **Root Cause Analysis (RCA)** | 8.6 (156 reviews) | Not enough data | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (51 reviews) | Not enough data | 
| **Decision Making** | 8.2 (51 reviews) | Not enough data | 

#### Performance

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.6 (152 reviews) | Not enough data | 
| **Second by Second Metrics** | 8.5 (142 reviews) | 9.0 (5 reviews) | 

#### Functionality

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Synthetic Monitoring** | 8.8 (149 reviews) | 9.0 (5 reviews) | 
| **Dynamic Transaction Mapping** | 8.5 (143 reviews) | Not enough data | 
| **Load Balancing** | 8.2 (138 reviews) | Not enough data | 
| **Cloud Observability** | 8.8 (150 reviews) | 9.0 (5 reviews) | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.6/10 | 37 |
| **Sematext Cloud** | N/A | N/A |

#### Alerts management

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Multi-mode alerts** | 8.4 (34 reviews) | Not enough data | 
| **Opimization alerts** | 8.3 (35 reviews) | Not enough data | 
| **Incident alerts** | 9.0 (36 reviews) | Not enough data | 

#### Monitoring

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Resource utilization** | 8.6 (36 reviews) | Not enough data | 
| **Real-time monitoring** | 9.4 (36 reviews) | Not enough data | 
| **Performance baseline** | 8.7 (36 reviews) | Feature Not Available | 
| **API monitoring** | 9.1 (36 reviews) | Feature Not Available | 

#### Automation

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Resolution automation** | 8.1 (35 reviews) | Feature Not Available | 
| **Automation** | 8.4 (36 reviews) | Feature Not Available | 

#### Analysis

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Search** | 8.5 (35 reviews) | Not enough data | 
| **Reporting** | 8.6 (36 reviews) | Not enough data | 
| **Visualization** | 9.0 (36 reviews) | Not enough data | 
| **Track trends** | 8.4 (35 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Root cause identification** | 8.3 (36 reviews) | Not enough data | 
| **Resolution guidance** | 8.2 (36 reviews) | Not enough data | 
| **Proactive identification** | 8.8 (36 reviews) | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 7.9/10 | 37 |
| **Sematext Cloud** | N/A | N/A |

#### Generative AI

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **AI Text Generation** | 7.3 (37 reviews) | Feature Not Available | 

#### Agentic AI - IT Alerting

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.1 (19 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 18 |
| **Sematext Cloud** | N/A | N/A |

#### Telemetry Collection & Ingestion - Observability

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 9.2 (16 reviews) | Not enough data | 
| **OpenTelemetry Support** | 9.4 (16 reviews) | Not enough data | 

#### Agentic AI - Observability Software

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (15 reviews) | Not enough data | 
| **Decision Making** | 9.0 (15 reviews) | Not enough data | 

#### Visualization & Dashboards - Observability

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Service Dependency Mapping** | 9.4 (16 reviews) | Not enough data | 
| **Unified Dashboard** | 9.0 (16 reviews) | Not enough data | 
| **Trace Visualization** | 9.2 (16 reviews) | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Cross-Telemetry Correlation** | 9.2 (16 reviews) | Not enough data | 
| **Root Cause Detection** | 9.4 (17 reviews) | Not enough data | 
| **Intelligent Alerting** | 9.3 (16 reviews) | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Kubernetes Monitoring** | 8.9 (16 reviews) | Not enough data | 
| **Hybrid/Multi-Cloud Support** | 8.8 (16 reviews) | Not enough data | 

#### AI Features - Observability

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Predictive Insights** | 8.2 (16 reviews) | Not enough data | 
| **AI-Generated Incident Summaries** | 8.5 (16 reviews) | Not enough data | 
| **AI Anomaly Detection** | 9.0 (16 reviews) | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Sematext Cloud** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | New Relic | Sematext Cloud | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (9):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Observability Software](https://www.g2.com/categories/observability-software)

**Unique to New Relic (3):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Incident Management Software](https://www.g2.com/categories/incident-management), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)

**Unique to Sematext Cloud (4):** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)


---
## Reviewer Demographics

### By Company Size

| Segment | New Relic | Sematext Cloud | 
|---|---|---|
| **Small-Business** | 27.9% | 44.7% | 
| **Mid-Market** | 42.5% | 44.7% | 
| **Enterprise** | 29.5% | 10.5% | 

### By Industry

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.5%

#### Sematext Cloud

- **Information Technology and Services:** 21.1%
- **Computer & Network Security:** 7.9%
- **Computer Software:** 7.9%
- **Health, Wellness and Fitness:** 7.9%
- **Accounting:** 5.3%
- **Program Development:** 5.3%
- **Insurance:** 5.3%
- **Consumer Services:** 5.3%
- **Airlines/Aviation:** 2.6%
- **Automotive:** 2.6%
- **Other:** 28.9%

---
## Alternatives

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (320 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (398 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)

### Alternatives to Sematext Cloud

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (432 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (432 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (398 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [Uptime.com](https://www.g2.com/products/uptime-com/reviews) — 4.6/5 stars (349 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)

---
## Top Discussions

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

### Sematext Cloud

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/new-relic-vs-sematext-cloud)