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At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Small-Business (44.7% of reviews)
Entry-Level Pricing
$0.00
Starting at $0.00 Per Month
New Relic
Star Rating
(569)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSematext Cloud
Star Rating
(38)4.7 out of 5
Market Segments
Small-Business (44.7% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sematext Cloud excels in real-time monitoring with a perfect score of 10.0, while New Relic scores 8.8 in this area. Reviewers mention that Sematext's ability to provide immediate insights into cloud infrastructure performance is a standout feature.
- Reviewers mention that Sematext Cloud offers superior AI/ML integration with a score of 9.8, compared to New Relic's 8.6. Users appreciate how Sematext leverages machine learning for predictive analytics, enhancing their monitoring capabilities.
- G2 users highlight that Sematext Cloud's alerting system is more effective, scoring 9.4 versus New Relic's 8.4. Users say that Sematext's multi-channel alerting feature allows for better incident management and quicker response times.
- Users on G2 report that New Relic shines in dashboards and visualizations, scoring 9.1 compared to Sematext's 9.0. Reviewers mention that New Relic's customizable dashboards provide a more user-friendly experience for tracking performance metrics.
- Reviewers mention that Sematext Cloud's support quality is exceptional, with a score of 9.4, while New Relic's support is rated at 8.4. Users report that Sematext's responsive customer service significantly enhances their overall experience.
- Users say that New Relic's performance monitoring capabilities are robust, scoring 9.1, while Sematext Cloud scores 9.8. Reviewers appreciate New Relic's detailed performance baselines and analysis tools, which help in identifying and resolving issues effectively.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Sematext Cloud
Logs
Starting at $0.00
Per Month
1-150 GB/day | 7 days - 1 year retention
- Searching & Filtering
- Elasticsearch API
- Kibana Integration
Free Trial
New Relic
Free Trial is available
Sematext Cloud
Free Trial is available
Ratings
Meets Requirements
8.9
485
9.1
27
Ease of Use
8.4
491
9.3
28
Ease of Setup
8.7
274
9.0
22
Ease of Admin
8.5
196
9.2
22
Quality of Support
8.5
427
9.4
26
Has the product been a good partner in doing business?
8.5
188
9.5
22
Product Direction (% positive)
8.6
484
9.6
26
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.5
20
Not enough data
8.9
19
Not enough data
8.9
19
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
Management
8.8
18
Not enough data
9.0
20
Not enough data
8.3
19
Feature Not Available
Performance
9.6
19
Not enough data
9.6
20
Not enough data
9.4
20
Not enough data
9.6
19
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
87
9.0
7
8.7
90
Not enough data
8.9
85
9.3
5
9.0
88
10.0
5
8.8
20
Not enough data
Administration
8.6
85
9.7
5
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Not enough data
Analysis
8.8
87
8.3
7
9.3
89
9.0
7
7.9
78
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Monitoring
9.5
71
Not enough data
9.3
70
Not enough data
9.1
58
Not enough data
7.7
17
Not enough data
Management Tools
8.6
55
Not enough data
9.2
61
Not enough data
8.8
59
Not enough data
Generative AI
7.9
28
Not enough data
7.9
29
Not enough data
Agentic AI - Incident Management
8.3
15
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
8.2
15
Not enough data
7.9
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
97
9.3
5
9.2
97
8.7
5
9.0
96
8.0
5
Monitoring and Management
8.8
91
Not enough data
9.0
95
Not enough data
9.1
97
Not enough data
Agentic AI - Log Monitoring
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.2
32
Not enough data
8.5
32
Not enough data
8.4
32
Not enough data
Visibility
9.1
91
10.0
6
9.2
89
9.7
6
9.0
90
9.3
5
Monitoring and Management
8.7
85
9.3
5
8.4
84
Not enough data
8.6
87
9.3
5
8.9
90
9.7
5
8.9
88
Not enough data
8.9
86
Not enough data
Cloud environment support
8.9
75
Not enough data
8.4
71
Not enough data
Agentic AI - Server Monitoring
8.3
16
Not enough data
8.3
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.3
18
Not enough data
8.5
17
Not enough data
8.5
16
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.1
65
Not enough data
9.0
60
Not enough data
8.4
60
Not enough data
8.7
58
Not enough data
Analysis
9.1
61
Not enough data
9.1
62
Not enough data
9.1
66
8.3
5
9.0
66
8.3
5
9.3
66
8.7
5
9.0
62
Not enough data
Visualization
9.5
70
8.3
5
9.1
63
7.3
5
Agentic AI - Log Analysis
8.7
21
Not enough data
8.6
22
Not enough data
8.5
22
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.6
22
Not enough data
Monitoring
8.9
159
9.2
6
9.0
161
9.4
6
9.1
161
9.8
7
7.7
134
Not enough data
8.8
149
Not enough data
Response
9.1
163
9.8
7
8.9
158
9.3
7
8.6
149
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.4
49
Not enough data
8.6
49
Not enough data
8.4
50
Not enough data
8.3
49
Not enough data
8.2
50
Not enough data
Performance
8.6
145
Not enough data
8.4
139
9.0
5
Functionality
8.8
146
9.0
5
8.5
140
Not enough data
8.2
135
Not enough data
8.8
146
9.0
5
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Feature Not Available
9.1
36
Feature Not Available
Automation
8.1
35
Feature Not Available
8.4
36
Feature Not Available
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
36
Feature Not Available
Agentic AI - IT Alerting
7.8
18
Not enough data
7.9
18
Not enough data
7.8
18
Not enough data
7.8
18
Not enough data
7.7
18
Not enough data
7.9
18
Not enough data
8.0
18
Not enough data
Telemetry Collection & Ingestion - Observability
9.1
15
Not enough data
9.3
15
Not enough data
Agentic AI - Observability Software
8.5
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
Visualization & Dashboards - Observability
9.3
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Correlation & Root Cause Analysis - Observability
9.1
15
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
Scalability & Ecosystem Integration - Observability
8.8
15
Not enough data
8.7
15
Not enough data
AI Features - Observability
8.1
15
Not enough data
8.4
15
Not enough data
8.9
15
Not enough data
Categories
Categories
Shared Categories
New Relic and Sematext Cloud are categorized as Server Monitoring, Log Monitoring, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), and Observability Software
Unique Categories
New Relic is categorized as AIOps Platforms and Incident Management
Sematext Cloud is categorized as Enterprise Monitoring, Database Monitoring, Website Monitoring, and Network Monitoring
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sematext Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.2%
Internet
8.0%
Retail
2.4%
Other
38.4%
Information Technology and Services
21.1%
Health, Wellness and Fitness
7.9%
Computer Software
7.9%
Computer & Network Security
7.9%
Program Development
5.3%
Other
50.0%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Sematext Cloud has no discussions with answers
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