# New Relic vs Sematext Cloud Comparison --- ## AI Generated Summary - **G2 reviewers report** that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime. - **Users say** that Sematext Cloud stands out for its user-friendliness, making it easy to monitor workloads. Reviewers highlight features like customizable metrics, status dashboards, and email alerts, which are essential for effective organizational monitoring. - **According to verified reviews** , New Relic has a significantly larger user base, with over 565 reviews compared to Sematext Cloud's 38. This larger volume of feedback contributes to a more reliable understanding of its performance and user satisfaction. - **Reviewers mention** that Sematext Cloud offers impressive insights into CPU usage and memory consumption, enhancing the overall health of network infrastructure. This capability is particularly beneficial for small businesses looking to optimize their resources. - **G2 reviewers highlight** that while New Relic has a robust feature set, some users find its interface less intuitive compared to Sematext Cloud. The latter's ease of setup and administration is frequently praised, making it a favorable choice for teams seeking a straightforward monitoring solution. - **Users report** that New Relic's customizable UI and enhanced capabilities are impressive, but some feel that it can be overwhelming due to its extensive features. In contrast, Sematext Cloud's simplicity and focus on essential monitoring tools resonate well with users who prefer a more streamlined experience. --- ## Frequently Asked Questions ### What is the difference between Sematext Cloud vs New Relic? Sematext Cloud stands out for higher reviewer satisfaction on setup, support, and usability, while New Relic is more widely adopted and recognized for real-time monitoring and integrations. | | [Sematext Cloud](https://www.g2.com/products/sematext-cloud/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.7/5 (38 reviews) | 4.4/5 (586 reviews) | | Ease of Setup score | 9.0 | 8.7 | | Quality of Support score | 9.4 | 8.6 | | Top Reviewer-Cited Strength | User-friendly tool, easy implementation, and highly rated support | Real-time monitoring (137 all-time mentions), integrations (72 all-time mentions), and alerting system (78 all-time mentions) | ### How do the pricing models of Sematext Cloud and New Relic compare? Sematext Cloud is rated higher for value, with a stronger Price/Cost satisfaction score than New Relic. - **Sematext Cloud:** Reviewers highlight predictable monthly costs and competitive pricing, especially for medium-sized companies, with positive sentiment around value for money. - **New Relic:** Reviewers frequently mention unpredictable and escalating costs as usage grows, with 83 all-time mentions of "Expensive" and 68 mentions of "Pricing Issues." - **Switching Reason:** Several reviewers cite switching to Sematext Cloud for more predictable and lower pricing compared to alternatives that resulted in surprise bills. ### What are the best alternatives to Sematext Cloud and New Relic? The top 3 alternatives to Sematext Cloud and New Relic are Dynatrace, Datadog, and —. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Sematext Cloud](https://www.g2.com/products/sematext-cloud/reviews) | 4.7/5 (38 reviews) | — | Predictable and competitive pricing, especially for medium-sized companies | User-friendly tool, easy implementation, and highly rated support | | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing can escalate quickly and is often unpredictable as usage grows | Real-time monitoring, integrations, and alerting system | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and automation capabilities | | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Strong integrations and unified observability | ### Which Enterprise Monitoring features should I prioritize when comparing Sematext Cloud and New Relic? Buyers should prioritize ease of setup, quality of support, alerting capabilities, integrations, and real-time monitoring when comparing Sematext Cloud and New Relic. - **Ease of Setup:** Sematext Cloud scores 9.0, New Relic 8.7. - **Quality of Support:** Sematext Cloud scores 9.4, New Relic 8.6. - **Alerting Capabilities:** New Relic has 78 all-time mentions for its alerting system; Sematext Cloud is frequently praised for customizable and reliable alerts in recent reviews. - **Integrations:** New Relic has 72 all-time mentions for integrations, including Slack (14), Kubernetes (10), and Python (7); Sematext Cloud is noted for integrations with Slack, MS Teams, and Opsgenie in recent reviews. - **Real-time Monitoring:** New Relic has 137 all-time mentions for real-time monitoring; Sematext Cloud is described as providing real-time and automated monitoring in recent reviews. ### What are the pros and cons of Sematext Cloud vs New Relic? Sematext Cloud's headline strength is ease of use and support, while New Relic is recognized for real-time monitoring and integrations. - **Sematext Cloud strengths:** Reviewers highlight its user-friendly interface, easy implementation, highly rated customer support, and predictable pricing. - **Sematext Cloud trade-offs:** Some reviewers mention higher costs at scale and a desire for more integrations with security tools. - **New Relic strengths:** Real-time monitoring (137 all-time mentions), robust integrations (72 all-time mentions), and a powerful alerting system (78 all-time mentions) are consistently cited. The platform is praised for unified observability and actionable dashboards. - **New Relic trade-offs:** Reviewers frequently mention high and unpredictable pricing (83 all-time mentions for "Expensive"), a steep learning curve (66 all-time mentions), and UI complexity for new users. ### Is Sematext Cloud or New Relic better for small businesses? Sematext Cloud is the better fit for small businesses, with reviewers emphasizing ease of use, setup, and value. - **Sematext Cloud:** Reviewers from small businesses consistently praise its intuitive UI, straightforward setup, and cost-effectiveness for organizations with moderate monitoring needs. - **New Relic:** The largest reviewer segment is Mid-Market, and reviewers note that the platform's complexity and pricing can be challenging for smaller organizations. ### Which Enterprise Monitoring platform has better integrations? New Relic is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Sematext Cloud:** Reviewers mention integrations with Slack, MS Teams, and Opsgenie in recent reviews. - **New Relic:** Slack (14 all-time mentions), Kubernetes (10), and Python (7) are the most frequently cited integrations, with 72 all-time mentions for integrations overall. ### How do Sematext Cloud and New Relic compare on customer support? Sematext Cloud leads on Quality of Support by 0.8 points, a material difference over New Relic. - **Sematext Cloud:** Reviewers consistently praise responsive, friendly, and helpful support, with a Quality of Support score of 9.4. - **New Relic:** Reviewers describe support as generally helpful but note occasional delays and less personalized assistance, with a Quality of Support score of 8.6. ### Which is easier to implement, Sematext Cloud or New Relic? Sematext Cloud is rated easier to implement, with a 0.3-point advantage in Ease of Setup over New Relic. - **Sematext Cloud:** Reviewers frequently describe setup as quick, intuitive, and straightforward, with many citing successful implementation within hours. - **New Relic:** Reviewers note that initial agent installation is straightforward, but the platform's feature-rich interface and configuration options can make full setup more complex and time-consuming. ### Which product has better Alerts? New Relic has the stronger reviewer-cited Alerts feature, with 78 all-time mentions and consistent praise for its alerting system. - **Sematext Cloud:** Reviewers highlight customizable and reliable alerts, with positive sentiment in recent reviews. - **New Relic:** 78 all-time mentions for its alerting system, with reviewers citing proactive and flexible alerting capabilities. | | New Relic | Sematext Cloud | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | | **Total Reviews** | 584 | 38 | | **Largest Market Segment** | Mid-Market (42.6% of reviews) | Small-Business (44.7% of reviews) | | **Entry Level Price** | $0.00 | Starting at $0.00 Per Month | --- ## Top Pros & Cons ### New Relic Pros: - Ease of Use (150 reviews) - Real-time Monitoring (137 reviews) Cons: - Expensive (83 reviews) - Pricing Issues (68 reviews) ### Sematext Cloud **Not enough data** --- ## Ratings Comparison | Rating | New Relic | Sematext Cloud | |---|---|---| | **Meets Requirements** | 8.9 (499 reviews) | 9.1 (27 reviews) | | **Ease of Use** | 8.4 (505 reviews) | 9.3 (28 reviews) | | **Ease of Setup** | 8.7 (287 reviews) | 9.0 (22 reviews) | | **Ease of Admin** | 8.5 (199 reviews) | 9.2 (22 reviews) | | **Quality of Support** | 8.6 (439 reviews) | 9.4 (26 reviews) | | **Has the product been a good partner in doing business?** | 8.5 (191 reviews) | 9.5 (22 reviews) | | **Product Direction (% positive)** | 8.6 (498 reviews) | 9.6 (26 reviews) | --- ## Pricing ### New Relic #### Entry-Level Pricing Plan: Free (Forever) Price: $0.00 Description: Start using New Relic with all the features you need for free forever. Key Features: - 1 free full user - Unlimited free basic users - Unlimited hosts and CPUs [Browse all 4 editions](https://www.g2.com/products/new-relic/pricing) #### Free Trial Yes ### Sematext Cloud #### Entry-Level Pricing Plan: Logs Price: Starting at $0.00 Per Month Description: 1-150 GB/day | 7 days - 1 year retention Key Features: - Searching & Filtering - Elasticsearch API - Kibana Integration [Browse all 4 editions](https://www.g2.com/products/sematext-cloud/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Website Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | N/A | N/A | | **Sematext Cloud** | N/A | N/A | #### Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Baseline** | Not enough data | Not enough data | | **Alerting** | Not enough data | Not enough data | | **Multi-Site Monitoring** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Multi-Channel Alerting** | Not enough data | Not enough data | | **Location Insights** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **FTP Monitoring** | Not enough data | Not enough data | | **Mail Server Monitoring** | Not enough data | Not enough data | | **Transaction Monitoring** | Not enough data | Not enough data | | **Multi-Location Monitoring** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **SSL Monitoring** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | #### Agentic AI - Website Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **AI Copilot** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Availability Testing** | Not enough data | Not enough data | | **Website Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Configurable Alerts** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Visitor Tracking** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Risk Alerts** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **For Websites** | Not enough data | Not enough data | | **Scheduled Testing** | Not enough data | Not enough data | ### Digital Experience Monitoring (DEM) | Product | Score | Reviews | |---|---|---| | **New Relic** | 9.2/10 | 23 | | **Sematext Cloud** | N/A | N/A | #### Experience | Feature | New Relic | Sematext Cloud | |---|---|---| | **Real-Time Monitoring** | 9.6 (23 reviews) | Not enough data | | **Session Replay** | 9.0 (20 reviews) | Not enough data | | **Behavioral Analysis** | 9.1 (22 reviews) | Not enough data | #### Agentic AI - Digital Experience Monitoring (DEM) | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 9.2 (8 reviews) | Not enough data | | **Multi-step Planning** | 9.3 (9 reviews) | Not enough data | | **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | | **Adaptive Learning** | 9.2 (8 reviews) | Not enough data | | **Natural Language Interaction** | 9.0 (8 reviews) | Not enough data | | **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | | **Decision Making** | 8.9 (9 reviews) | Not enough data | #### Management | Feature | New Relic | Sematext Cloud | |---|---|---| | **Content Management** | 8.9 (19 reviews) | Not enough data | | **Alerts** | 9.1 (22 reviews) | Not enough data | | **Budget Analysis** | 8.3 (19 reviews) | Feature Not Available | #### Performance | Feature | New Relic | Sematext Cloud | |---|---|---| | **Uptime Monitoring** | 9.6 (21 reviews) | Not enough data | | **Performance Monitoring** | 9.6 (23 reviews) | Not enough data | | **Issue Tracking** | 9.5 (23 reviews) | Not enough data | | **Resource Monitoring** | 9.6 (20 reviews) | Not enough data | ### Database Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | N/A | N/A | | **Sematext Cloud** | N/A | N/A | #### Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Monitoring** | Not enough data | Not enough data | | **Alerting** | Not enough data | Not enough data | | **Logging** | Not enough data | Not enough data | | **Response Time** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Performance Monitoring** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Transaction Monitoring** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Agentic AI - Database Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Capacity Planning** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Resource Management** | Not enough data | Not enough data | | **Anomaly Detection** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Dependency Tracking** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Application-Level Analysis** | Not enough data | Not enough data | | **Multitenancy** | Not enough data | Not enough data | | **Query Analysis** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Historical Trend Analysis** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Automated Discovery** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Resource Optimization** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | N/A | N/A | | **Sematext Cloud** | N/A | N/A | #### Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Performance Monitoring** | Not enough data | Not enough data | | **Alerting** | Not enough data | Not enough data | | **Improvement Suggestions** | Not enough data | Not enough data | | **Multi-Network Capability** | Not enough data | Not enough data | #### Monitoring - Network Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **360-Degree Network Visibility** | Not enough data | Not enough data | | **Automated Network Discovery** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Bandwidth Monitoring** | Not enough data | Not enough data | | **IP Address Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Multi-Location Monitoring** | Not enough data | Not enough data | #### Management | Feature | New Relic | Sematext Cloud | |---|---|---| | **Performance Baseline** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Path Analysis** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Historical Trend Analysis** | Not enough data | Not enough data | #### Analytics - Network Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Predictive Performance Analytics** | Not enough data | Not enough data | | **Packet & Flow Analysis** | Not enough data | Not enough data | #### Security - Network Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Encrypted Data Transmission** | Not enough data | Not enough data | | **Zero Trust and Identity Management** | Not enough data | Not enough data | | **Integrated Network Security** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Network Resource Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | #### Network Performance - Network Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Dynamic Network Optimization** | Not enough data | Not enough data | | **Automated Tasks Routing** | Not enough data | Not enough data | #### AI Automation - Network Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | | **Self-Healing Networks** | Not enough data | Not enough data | | **Predictive Network Maintenance** | Not enough data | Not enough data | #### Agentic AI - Network Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Self-Updating Maps** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Dependency Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Connectors** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Map Exporting** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Color Codes/Icons** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Web Traffic Reporting** | Not enough data | Not enough data | | **Downtime Tracking** | Not enough data | Not enough data | | **Threshold Alerts** | Not enough data | Not enough data | | **Simple Network Management Protocol (SNMP)** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Network Mapping** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Virtualization** | Not enough data | Not enough data | | **Baseline Manager** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Bug/Issue Capture** | Not enough data | Not enough data | | **Mobile Network Troubleshooting** | Not enough data | Not enough data | | **Issue Auditing** | Not enough data | Not enough data | | **Customizable Dashboard** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Cloud Infrastructure Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.5/10 | 99 | | **Sematext Cloud** | 9.2/10 | 10 | #### Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Usage Monitoring** | 8.9 (89 reviews) | 9.0 (7 reviews) | | **Database Monitoring** | 8.7 (91 reviews) | Not enough data | | **API Monitoring** | 8.9 (86 reviews) | 9.3 (5 reviews) | | **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (89 reviews) | 10.0 (5 reviews) | | **Security and Compliance Monitoring** | 8.8 (21 reviews) | Not enough data | #### Administration | Feature | New Relic | Sematext Cloud | |---|---|---| | **Activity Monitoring** | 8.6 (85 reviews) | 9.7 (5 reviews) | | **Multi-Cloud Management** | 8.5 (81 reviews) | Not enough data | | **Automation** | 8.5 (77 reviews) | Not enough data | | **Auto-Scaling & Resource Optimization** | 8.8 (20 reviews) | Not enough data | #### Analysis | Feature | New Relic | Sematext Cloud | |---|---|---| | **Reporting** | 8.8 (87 reviews) | 8.3 (7 reviews) | | **Dashboards and Visualizations** | 9.3 (90 reviews) | 9.0 (7 reviews) | | **Spend Forecasting and Optimization** | 7.9 (78 reviews) | Feature Not Available | #### Agentic AI - Cloud Infrastructure Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Multi-step Planning** | 8.2 (18 reviews) | Not enough data | | **Cross-system Integration** | 8.2 (18 reviews) | Not enough data | | **Adaptive Learning** | 7.9 (18 reviews) | Not enough data | | **Natural Language Interaction** | 7.9 (18 reviews) | Not enough data | | **Proactive Assistance** | 8.1 (18 reviews) | Not enough data | | **Decision Making** | 8.1 (18 reviews) | Not enough data | #### AI Automation - Cloud Infrastructure Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **AI-Powered Anomaly Detection** | 8.1 (17 reviews) | Not enough data | | **AI-Driven Insight Recommendations** | 8.0 (17 reviews) | Not enough data | ### Incident Management | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.5/10 | 75 | | **Sematext Cloud** | N/A | N/A | #### Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Constant Monitoring** | 9.5 (73 reviews) | Not enough data | | **Timely Alerts** | 9.4 (72 reviews) | Not enough data | | **TIcket Accuracy** | 9.1 (59 reviews) | Not enough data | | **AI Monitoring** | 7.9 (18 reviews) | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Management Tools | Feature | New Relic | Sematext Cloud | |---|---|---| | **Ticket Assignment** | 8.7 (56 reviews) | Not enough data | | **Standardization** | 9.2 (62 reviews) | Not enough data | | **Lifecycle Visualization** | 8.9 (61 reviews) | Not enough data | #### Generative AI | Feature | New Relic | Sematext Cloud | |---|---|---| | **AI Text Generation** | 7.9 (29 reviews) | Not enough data | | **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Incident Management | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 8.4 (16 reviews) | Not enough data | | **Multi-step Planning** | 8.2 (16 reviews) | Not enough data | | **Cross-system Integration** | 8.2 (16 reviews) | Not enough data | | **Adaptive Learning** | 8.3 (16 reviews) | Not enough data | | **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | | **Proactive Assistance** | 8.5 (16 reviews) | Not enough data | | **Decision Making** | 8.4 (16 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Safety Incident Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **OSHA Compliance** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Communications Management** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **IT Incident Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Incident Reporting** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Ticket Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **On Call Scheduling** | Not enough data | Not enough data | | **Investigation Management** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | ### AIOps Platforms | Product | Score | Reviews | |---|---|---| | **New Relic** | 9.6/10 | 15 | | **Sematext Cloud** | N/A | N/A | #### Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Artificial Intelligence** | 9.8 (11 reviews) | Not enough data | | **Machine Learning** | 10.0 (10 reviews) | Not enough data | | **Systems Monitoring** | 9.8 (14 reviews) | Not enough data | | **IT Monitoring** | Not enough data | Not enough data | | **Performance Monitoring** | Not enough data | Not enough data | #### Issue Resolution | Feature | New Relic | Sematext Cloud | |---|---|---| | **Root Cause Identification** | 9.3 (14 reviews) | Not enough data | | **Proactive Identification** | 9.5 (14 reviews) | Not enough data | | **Resolution Guidance** | 9.6 (12 reviews) | Not enough data | #### Management | Feature | New Relic | Sematext Cloud | |---|---|---| | **System Integration** | 9.6 (15 reviews) | Not enough data | | **Alerting** | 9.7 (15 reviews) | Not enough data | | **Reporting** | 9.4 (15 reviews) | Not enough data | #### Generative AI | Feature | New Relic | Sematext Cloud | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - AIOps Platforms | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Root Cause Analysis** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Application Security** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Aggregation** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | ### Log Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.7/10 | 106 | | **Sematext Cloud** | 8.7/10 | 6 | #### Visibility | Feature | New Relic | Sematext Cloud | |---|---|---| | **Dashboards and Visualizations** | 9.2 (100 reviews) | 9.3 (5 reviews) | | **Alerts and Notifications** | 9.2 (102 reviews) | 8.7 (5 reviews) | | **Reporting** | 9.0 (99 reviews) | 8.0 (5 reviews) | #### Monitoring and Management | Feature | New Relic | Sematext Cloud | |---|---|---| | **Automation** | 8.8 (94 reviews) | Not enough data | | **Performance Baseline** | 9.0 (98 reviews) | Not enough data | | **Real-Time Monitoring** | 9.2 (101 reviews) | Not enough data | #### Agentic AI - Log Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | | **Multi-step Planning** | 8.3 (34 reviews) | Not enough data | | **Cross-system Integration** | 8.3 (33 reviews) | Not enough data | | **Adaptive Learning** | 8.4 (33 reviews) | Not enough data | | **Natural Language Interaction** | 8.2 (33 reviews) | Not enough data | | **Proactive Assistance** | 8.4 (33 reviews) | Not enough data | | **Decision Making** | 8.3 (34 reviews) | Not enough data | ### Server Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.7/10 | 99 | | **Sematext Cloud** | 9.5/10 | 6 | #### Visibility | Feature | New Relic | Sematext Cloud | |---|---|---| | **Activity Dashboard** | 9.2 (95 reviews) | 10.0 (6 reviews) | | **Real-Time Notifications** | 9.2 (92 reviews) | 9.7 (6 reviews) | | **Uptime Reporting** | 9.0 (91 reviews) | 9.3 (5 reviews) | | **Customizable Dashboard** | Not enough data | Not enough data | | **Web Traffic Reporting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Risk Alerts** | Not enough data | Not enough data | | **Threshold Alerts** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | #### Monitoring and Management | Feature | New Relic | Sematext Cloud | |---|---|---| | **Capacity Management** | 8.8 (87 reviews) | 9.3 (5 reviews) | | **Automation** | 8.4 (85 reviews) | Not enough data | | **Performance Baseline** | 8.7 (88 reviews) | 9.3 (5 reviews) | | **Bandwidth Monitoring** | 8.9 (91 reviews) | 9.7 (5 reviews) | | **Immediate Alert Notification** | 8.9 (89 reviews) | Not enough data | | **Proactive Server Monitoring Software** | 8.9 (87 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **CPU Monitoring** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Email Monitoring** | Not enough data | Not enough data | | **Performance Monitoring** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Credential Management** | Not enough data | Not enough data | | **Password Management** | Not enough data | Not enough data | | **Virtual Machine Monitoring** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Database Monitoring** | Not enough data | Not enough data | #### Cloud environment support | Feature | New Relic | Sematext Cloud | |---|---|---| | **Server Monitoring For Cloud Deployments** | 8.9 (77 reviews) | Not enough data | | **Software Scaling** | 8.4 (73 reviews) | Not enough data | #### Agentic AI - Server Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 8.4 (17 reviews) | Not enough data | | **Multi-step Planning** | 8.4 (17 reviews) | Not enough data | | **Cross-system Integration** | 8.3 (17 reviews) | Not enough data | | **Adaptive Learning** | 8.4 (17 reviews) | Not enough data | | **Natural Language Interaction** | 8.4 (19 reviews) | Not enough data | | **Proactive Assistance** | 8.6 (18 reviews) | Not enough data | | **Decision Making** | 8.6 (17 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Capacity Planning** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Authentication** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Data Migration** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Event Tracking** | Not enough data | Not enough data | | **Baseline Manager** | Not enough data | Not enough data | ### Enterprise Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | N/A | N/A | | **Sematext Cloud** | N/A | N/A | #### Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Diverse Systems Monitoring** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Observability** | Not enough data | Not enough data | | **AI/ML Integration** | Not enough data | Feature Not Available | #### Management | Feature | New Relic | Sematext Cloud | |---|---|---| | **Single Pane of Glass** | Not enough data | Not enough data | | **Dashboards and Visualization** | Not enough data | Not enough data | | **Performance Baselines** | Not enough data | Not enough data | | **Alerting** | Not enough data | Not enough data | #### Agentic AI - Enterprise Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Log Analysis | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.9/10 | 82 | | **Sematext Cloud** | 8.2/10 | 6 | #### Data Preparation | Feature | New Relic | Sematext Cloud | |---|---|---| | **Data Sources** | 9.1 (67 reviews) | Not enough data | | **Indexing** | 9.0 (62 reviews) | Not enough data | | **Automated Tagging** | 8.5 (62 reviews) | Not enough data | | **Data Blending** | 8.6 (60 reviews) | Not enough data | #### Analysis | Feature | New Relic | Sematext Cloud | |---|---|---| | **Track Trends** | 9.1 (62 reviews) | Not enough data | | **Detect Anomalies** | 9.1 (64 reviews) | Not enough data | | **Metric and Event Data** | 9.1 (68 reviews) | 8.3 (5 reviews) | | **Search** | 9.0 (68 reviews) | 8.3 (5 reviews) | | **Alerts** | 9.3 (69 reviews) | 8.7 (5 reviews) | | **Live Tail** | 8.9 (63 reviews) | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Visualization | Feature | New Relic | Sematext Cloud | |---|---|---| | **Dashboards** | 9.5 (72 reviews) | 8.3 (5 reviews) | | **Data Discovery** | 9.1 (65 reviews) | 7.3 (5 reviews) | | **Activity Dashboard** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customizable Dashboard** | Not enough data | Not enough data | #### Agentic AI - Log Analysis | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 8.7 (23 reviews) | Not enough data | | **Multi-step Planning** | 8.6 (23 reviews) | Not enough data | | **Cross-system Integration** | 8.6 (23 reviews) | Not enough data | | **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | | **Natural Language Interaction** | 8.6 (23 reviews) | Not enough data | | **Proactive Assistance** | 8.8 (23 reviews) | Not enough data | | **Decision Making** | 8.7 (23 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Continuous Monitoring** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Anomaly Detection** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Correlation Analysis** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Classification** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Pattern Detection and Recognition** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Event Tracking** | Not enough data | Not enough data | | **Log Collection** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Log Analysis** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Data Analysis Tools** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Log Rotation** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Server Logs** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **PCI Compliance** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Log Parsing** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | ### Application Performance Monitoring (APM) | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.7/10 | 188 | | **Sematext Cloud** | 9.3/10 | 10 | #### Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Performance Baselines** | 8.9 (162 reviews) | 9.2 (6 reviews) | | **Performance Analysis** | 9.0 (169 reviews) | 9.4 (6 reviews) | | **Transaction Monitoring** | 9.2 (171 reviews) | 9.8 (7 reviews) | | **AI/ML Assistance** | 7.7 (136 reviews) | Not enough data | | **Multi-System Monitoring** | 8.9 (156 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Container Monitoring** | Not enough data | Not enough data | #### Response | Feature | New Relic | Sematext Cloud | |---|---|---| | **Dashboards and Visualization** | 9.1 (172 reviews) | 9.8 (7 reviews) | | **Incident Alerting** | 8.9 (164 reviews) | 9.3 (7 reviews) | | **Root Cause Analysis (RCA)** | 8.6 (157 reviews) | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | #### Agentic AI - Application Performance Monitoring (APM) | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 8.4 (52 reviews) | Not enough data | | **Cross-system Integration** | 8.6 (54 reviews) | Not enough data | | **Adaptive Learning** | 8.5 (53 reviews) | Not enough data | | **Proactive Assistance** | 8.4 (51 reviews) | Not enough data | | **Decision Making** | 8.2 (51 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Performance | Feature | New Relic | Sematext Cloud | |---|---|---| | **Real User Monitoring (RUM)** | 8.6 (152 reviews) | Not enough data | | **Performance Metrics** | 8.5 (142 reviews) | 9.0 (5 reviews) | #### Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Database Monitoring** | 8.8 (149 reviews) | 9.0 (5 reviews) | | **Dynamic Transaction Mapping** | 8.5 (143 reviews) | Not enough data | | **Load Balancing** | 8.2 (138 reviews) | Not enough data | | **Cloud Observability** | 8.8 (151 reviews) | 9.0 (5 reviews) | | **Server Monitoring** | Not enough data | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Real-Time Data** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Bottleneck Identification** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Resource Management** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Baseline Manager** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | ### Container Monitoring | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.6/10 | 37 | | **Sematext Cloud** | N/A | N/A | #### Alerts management | Feature | New Relic | Sematext Cloud | |---|---|---| | **Multi-mode alerts** | 8.4 (34 reviews) | Not enough data | | **Opimization alerts** | 8.3 (35 reviews) | Not enough data | | **Incident alerts** | 9.0 (36 reviews) | Not enough data | #### Monitoring | Feature | New Relic | Sematext Cloud | |---|---|---| | **Resource utilization** | 8.6 (36 reviews) | Not enough data | | **Real-time monitoring** | 9.4 (36 reviews) | Not enough data | | **Performance baseline** | 8.7 (36 reviews) | Feature Not Available | | **API monitoring** | 9.1 (36 reviews) | Feature Not Available | #### Automation | Feature | New Relic | Sematext Cloud | |---|---|---| | **Resolution automation** | 8.1 (35 reviews) | Feature Not Available | | **Automation** | 8.4 (36 reviews) | Feature Not Available | #### Analysis | Feature | New Relic | Sematext Cloud | |---|---|---| | **Search** | 8.5 (35 reviews) | Not enough data | | **Reporting** | 8.6 (36 reviews) | Not enough data | | **Visualization** | 9.0 (36 reviews) | Not enough data | | **Track trends** | 8.4 (35 reviews) | Not enough data | #### Issue Resolution | Feature | New Relic | Sematext Cloud | |---|---|---| | **Root cause identification** | 8.3 (36 reviews) | Not enough data | | **Resolution guidance** | 8.2 (36 reviews) | Not enough data | | **Proactive identification** | 8.8 (36 reviews) | Not enough data | ### IT Alerting | Product | Score | Reviews | |---|---|---| | **New Relic** | 7.9/10 | 37 | | **Sematext Cloud** | N/A | N/A | #### Generative AI | Feature | New Relic | Sematext Cloud | |---|---|---| | **AI Text Generation** | 7.3 (37 reviews) | Feature Not Available | #### Agentic AI - IT Alerting | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 7.9 (19 reviews) | Not enough data | | **Multi-step Planning** | 8.0 (19 reviews) | Not enough data | | **Cross-system Integration** | 7.9 (19 reviews) | Not enough data | | **Adaptive Learning** | 7.9 (19 reviews) | Not enough data | | **Natural Language Interaction** | 7.8 (19 reviews) | Not enough data | | **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | | **Decision Making** | 8.1 (19 reviews) | Not enough data | ### Observability Software | Product | Score | Reviews | |---|---|---| | **New Relic** | 8.9/10 | 18 | | **Sematext Cloud** | N/A | N/A | #### Telemetry Collection & Ingestion - Observability | Feature | New Relic | Sematext Cloud | |---|---|---| | **Multi-Telemetry Ingestion** | 9.2 (16 reviews) | Not enough data | | **OpenTelemetry Support** | 9.4 (16 reviews) | Not enough data | #### Agentic AI - Observability Software | Feature | New Relic | Sematext Cloud | |---|---|---| | **Autonomous Task Execution** | 8.6 (15 reviews) | Not enough data | | **Multi-step Planning** | 8.6 (15 reviews) | Not enough data | | **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | | **Adaptive Learning** | 8.8 (15 reviews) | Not enough data | | **Natural Language Interaction** | 8.6 (15 reviews) | Not enough data | | **Proactive Assistance** | 8.9 (15 reviews) | Not enough data | | **Decision Making** | 9.0 (15 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Visualization & Dashboards - Observability | Feature | New Relic | Sematext Cloud | |---|---|---| | **Service Dependency Mapping** | 9.4 (16 reviews) | Not enough data | | **Unified Dashboard** | 9.0 (16 reviews) | Not enough data | | **Trace Visualization** | 9.2 (16 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Correlation & Root Cause Analysis - Observability | Feature | New Relic | Sematext Cloud | |---|---|---| | **Cross-Telemetry Correlation** | 9.2 (16 reviews) | Not enough data | | **Root Cause Detection** | 9.4 (17 reviews) | Not enough data | | **Intelligent Alerting** | 9.3 (16 reviews) | Not enough data | #### Scalability & Ecosystem Integration - Observability | Feature | New Relic | Sematext Cloud | |---|---|---| | **Kubernetes Monitoring** | 8.9 (16 reviews) | Not enough data | | **Hybrid/Multi-Cloud Support** | 8.8 (16 reviews) | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | | **Container Monitoring** | Not enough data | Not enough data | | **Activity Monitoring** | Not enough data | Not enough data | #### AI Features - Observability | Feature | New Relic | Sematext Cloud | |---|---|---| | **Predictive Insights** | 8.2 (16 reviews) | Not enough data | | **Generative AI** | 8.5 (16 reviews) | Not enough data | | **AI Anomaly Detection** | 9.0 (16 reviews) | Not enough data | #### Additional Functionality | Feature | New Relic | Sematext Cloud | |---|---|---| | **Vulnerability Management** | Not enough data | Not enough data | | **Load Balancing** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Incident Reporting** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Threat Response** | Not enough data | Not enough data | | **Threat Intelligence** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Log Management** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Root Cause Analysis** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Key Performance Indicators** | Not enough data | Not enough data | ### AI SRE Tools | Product | Score | Reviews | |---|---|---| | **New Relic** | N/A | N/A | | **Sematext Cloud** | N/A | N/A | #### Reliability Objectives & Service Operations - AI SRE Tools | Feature | New Relic | Sematext Cloud | |---|---|---| | **Intelligent On-Call Workflows** | Not enough data | Not enough data | | **Error Budget Tracking** | Not enough data | Not enough data | | **SLI & SLO Management** | Not enough data | Not enough data | | **Service Health Modeling & Reporting** | Not enough data | Not enough data | #### AI Detection & Signal Quality - AI SRE Tools | Feature | New Relic | Sematext Cloud | |---|---|---| | **Cross-Telemetry Correlation** | Not enough data | Not enough data | | **Change-Aware Detection** | Not enough data | Not enough data | | **Adaptive Anomaly Detection** | Not enough data | Not enough data | | **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | #### Investigation & Root Cause Analysis - AI SRE Tools | Feature | New Relic | Sematext Cloud | |---|---|---| | **Guided Incident Investigation** | Not enough data | Not enough data | | **Live Debugging in Production** | Not enough data | Not enough data | | **AI Root Cause Analysis** | Not enough data | Not enough data | | **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | #### Automation & Platform Controls - AI SRE Tools | Feature | New Relic | Sematext Cloud | |---|---|---| | **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | | **Human-in-the-Loop Remediation** | Not enough data | Not enough data | | **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | | **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (9):** [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Observability Software](https://www.g2.com/categories/observability-software), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools) **Unique to New Relic (3):** [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Incident Management Software](https://www.g2.com/categories/incident-management) **Unique to Sematext Cloud (4):** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) --- ## Reviewer Demographics ### By Company Size | Segment | New Relic | Sematext Cloud | |---|---|---| | **Small-Business** | 27.9% | 44.7% | | **Mid-Market** | 42.6% | 44.7% | | **Enterprise** | 29.5% | 10.5% | ### By Industry #### New Relic - **Information Technology and Services:** 25.0% - **Computer Software:** 17.6% - **Financial Services:** 8.7% - **Internet:** 8.0% - **Retail:** 2.3% - **Banking:** 2.0% - **Entertainment:** 2.0% - **Marketing and Advertising:** 1.8% - **Education Management:** 1.8% - **Telecommunications:** 1.2% - **Other:** 29.7% #### Sematext Cloud - **Information Technology and Services:** 21.1% - **Computer & Network Security:** 7.9% - **Computer Software:** 7.9% - **Health, Wellness and Fitness:** 7.9% - **Accounting:** 5.3% - **Program Development:** 5.3% - **Insurance:** 5.3% - **Consumer Services:** 5.3% - **Airlines/Aviation:** 2.6% - **Automotive:** 2.6% - **Other:** 28.9% --- ## Alternatives ### Alternatives to New Relic - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (644 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews) - [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (408 reviews) - [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (343 reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (226 reviews) - [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (306 reviews) ### Alternatives to Sematext Cloud - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1364 reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (432 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (644 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (471 reviews) - [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (306 reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (408 reviews) - [Uptime.com](https://www.g2.com/products/uptime-com/reviews) — 4.6/5 stars (392 reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews) --- ## Top Discussions ### New Relic - Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..." - Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..." ### Sematext Cloud No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/new-relic-vs-sematext-cloud)