# New Relic vs Scout Monitoring Comparison - What are their main differences? At a Glance Star Rating **New Relic** [ 4.4/5(586) ](https://www.g2.com/products/new-relic/reviews#reviews) **Scout Monitoring** [ 4.6/5(74) ](https://www.g2.com/products/scout-monitoring/reviews#reviews) Market Segments **New Relic** Mid-Market (42.7% of reviews) **Scout Monitoring** Small-Business (60.3% of reviews) Pros & Cons **New Relic** [ Ease of Use (150) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879438&qs=pros-and-cons#reviews)[ Real-time Monitoring (137) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1880450&qs=pros-and-cons#reviews)[ Expensive (83) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1878762&qs=pros-and-cons#reviews)[ Pricing Issues (68) ](https://www.g2.com/products/new-relic/reviews?filters%5Bsentiment_snippet%5D=1879597&qs=pros-and-cons#reviews) **Scout Monitoring** [ Insights (6) ](https://www.g2.com/products/scout-monitoring/reviews?filters%5Bsentiment_snippet%5D=2446135&qs=pros-and-cons#reviews)[ Efficiency (5) ](https://www.g2.com/products/scout-monitoring/reviews?filters%5Bsentiment_snippet%5D=2446146&qs=pros-and-cons#reviews)[ Missing Features (3) ](https://www.g2.com/products/scout-monitoring/reviews?filters%5Bsentiment_snippet%5D=2446158&qs=pros-and-cons#reviews)[ Compatibility Issues (2) ](https://www.g2.com/products/scout-monitoring/reviews?filters%5Bsentiment_snippet%5D=2446137&qs=pros-and-cons#reviews) Entry-Level Pricing **New Relic** **$0.00** **Scout Monitoring** **$0.00** Per Month Summary AI Generated Summary AI-generated. Powered by real user reviews. - **G2 reviewers report** that New Relic excels in providing a comprehensive observability platform, integrating APM, logs, metrics, and traces into one seamless experience. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and minimize downtime. - **Users say** that Scout Monitoring stands out for its **dev-centric performance monitoring** , particularly for Laravel applications. Reviewers highlight its ability to automatically collect insights about performance issues, making it a valuable tool for developers looking to analyze application performance and background jobs. - **According to verified reviews** , New Relic's user interface is highly praised for its enhanced capabilities, allowing users to access infrastructure-related dashboards, logs, and metrics easily. This powerful APM tool is noted for its customizable features, which cater to diverse monitoring needs. - **Reviewers mention** that Scout Monitoring offers an impressive setup experience, with many users noting its intuitive onboarding process. This ease of setup is a significant advantage for small businesses looking to implement performance monitoring without extensive technical resources. - **G2 reviewers highlight** that while both products provide solid performance monitoring, New Relic's broader market presence and higher overall satisfaction scores suggest a more robust solution for mid-market companies. Users appreciate the unified experience that New Relic offers, which can be crucial for larger teams managing complex systems. - **Users express** that Scout Monitoring's focus on specific application performance metrics, such as real user monitoring and background job analysis, makes it a great choice for developers. However, the lack of recent reviews compared to New Relic may indicate a smaller user base or less frequent updates, which could be a consideration for potential buyers. Pricing Entry-Level Pricing **New Relic** New Relic Free (Forever) $0.00 Start using New Relic with all the features you need for free forever. - 1 free full user - Unlimited free basic users - Unlimited hosts and CPUs [Browse all 4 pricing plans](/products/new-relic/pricing) **Scout Monitoring** Scout Monitoring The FREE plan $0.00 Per Month Up to 300K transactions/mo · 5,000 errors · 1 GB logs · Unlimited apps · No per-seat, host, or instance fees - 30-Day Metric Retention - App Performance Monitoring - Error Monitoring [Browse all 6 pricing plans](/products/scout-monitoring/pricing) Free Trial **New Relic** New Relic Free Trial is available **Scout Monitoring** Scout Monitoring Free Trial is available Ratings Meets Requirements 8.9 501 9.0 56 Ease of Use 8.4 507 9.2 56 Ease of Setup 8.7 289 9.6 27 Ease of Admin 8.5 199 9.6 23 Quality of Support 8.6 441 9.4 47 Has the product been a good partner in doing business? 8.5 191 9.5 22 Product Direction (% positive) 8.6 500 8.2 51 Features by Category Digital Experience Monitoring (DEM)[Hide 17 FeaturesShow 17 Features](javascript:void(0);) 9.2 23 Not enough data Experience Real-Time Monitoring 9.6(won by default) 23 Not enough data Session Replay 9.0(won by default) 20 Not enough data Behavioral Analysis 9.1(won by default) 22 Not enough data Agentic AI - Digital Experience Monitoring (DEM) Autonomous Task Execution 9.2(won by default) 8 Not enough data Multi-step Planning 9.3(won by default) 9 Not enough data Cross-system Integration 9.3(won by default) 9 Not enough data Adaptive Learning 9.2(won by default) 8 Not enough data Natural Language Interaction 9.0(won by default) 8 Not enough data Proactive Assistance 8.8(won by default) 8 Not enough data Decision Making 8.9(won by default) 9 Not enough data Management Content Management 8.9(won by default) 19 Not enough data Alerts 9.1(won by default) 22 Not enough data Budget Analysis 8.3(won by default) 19 Not enough data Performance Uptime Monitoring 9.6(won by default) 21 Not enough data Performance Monitoring 9.6(won by default) 23 Not enough data Issue Tracking 9.5(won by default) 23 Not enough data Resource Monitoring 9.6(won by default) 20 Not enough data Cloud Infrastructure Monitoring[Hide 20 FeaturesShow 20 Features](javascript:void(0);) 8.5 99 Not enough data Monitoring Usage Monitoring 8.9(won by default) 89 Not enough data Database Monitoring 8.7(won by default) 91 Not enough data API Monitoring 8.9(won by default) 86 Not enough data Real-Time Monitoring - Cloud Infrastructure Monitoring 9.0(won by default) 89 Not enough data Security and Compliance Monitoring 8.8(won by default) 21 Not enough data Administration Activity Monitoring 8.6(won by default) 85 Not enough data Multi-Cloud Management 8.5(won by default) 81 Not enough data Automation 8.5(won by default) 77 Not enough data Auto-Scaling & Resource Optimization 8.8(won by default) 20 Not enough data Analysis Reporting 8.8(won by default) 87 Not enough data Dashboards and Visualizations 9.3(won by default) 90 Not enough data Spend Forecasting and Optimization 7.9(won by default) 78 Not enough data Agentic AI - Cloud Infrastructure Monitoring Multi-step Planning 8.2(won by default) 18 Not enough data Cross-system Integration 8.2(won by default) 18 Not enough data Adaptive Learning 7.9(won by default) 18 Not enough data Natural Language Interaction 7.9(won by default) 18 Not enough data Proactive Assistance 8.1(won by default) 18 Not enough data Decision Making 8.1(won by default) 18 Not enough data AI Automation - Cloud Infrastructure Monitoring AI-Powered Anomaly Detection 8.1(won by default) 17 Not enough data AI-Driven Insight Recommendations 8.0(won by default) 17 Not enough data Bug Tracking[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data Not enough data Bug Reporting User Reports & Feedback Not enough data Not enough data Tester Reports & Feedback Not enough data Not enough data Team Reports & Comments Not enough data Not enough data Bug Monitoring Analytics Not enough data Not enough data Bug History Not enough data Not enough data Data Retention Not enough data Not enough data Agentic AI - Bug Tracking Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Assignment Management Not enough data Not enough data Prioritization Not enough data Not enough data Additional Functionality API Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Projections Not enough data Not enough data Charting Not enough data Not enough data Ticket Management Not enough data Not enough data Monitoring Not enough data Not enough data Status Tracking Not enough data Not enough data Progress Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Project Time Tracking Not enough data Not enough data Issue Tracking Not enough data Not enough data Configurable Workflow Not enough data Not enough data Collaboration Tools Not enough data Not enough data Agile Methodologies Not enough data Not enough data Customizable Fields Not enough data Not enough data Backlog Management Not enough data Not enough data Real-Time Updates Not enough data Not enough data Single Sign On Not enough data Not enough data Generative AI Not enough data Not enough data Task Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Task Management Not enough data Not enough data Project Management Not enough data Not enough data Project Planning Not enough data Not enough data Feedback Management Not enough data Not enough data Code Repository Integration Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Multiple Projects Not enough data Not enough data Tagging Not enough data Not enough data AI Copilot Not enough data Not enough data File Management Not enough data Not enough data Issue Management Not enough data Not enough data Task Planning Not enough data Not enough data Data Visualization Not enough data Not enough data Bug/Issue Capture Not enough data Not enough data Bug Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Commenting/Notes Not enough data Not enough data @mentions Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Templates Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.5 75 Not enough data Monitoring Constant Monitoring 9.5(won by default) 73 Not enough data Timely Alerts 9.4(won by default) 72 Not enough data TIcket Accuracy 9.1(won by default) 59 Not enough data AI Monitoring 7.9(won by default) 18 Not enough data Mobile Alerts Not enough data Not enough data Email Alerts Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Management Tools Ticket Assignment 8.7(won by default) 56 Not enough data Standardization 9.2(won by default) 62 Not enough data Lifecycle Visualization 8.9(won by default) 61 Not enough data Generative AI AI Text Generation 7.9(won by default) 29 Not enough data AI Text Summarization 8.0(won by default) 30 Not enough data Generative AI Not enough data Not enough data Agentic AI - Incident Management Autonomous Task Execution 8.4(won by default) 16 Not enough data Multi-step Planning 8.2(won by default) 16 Not enough data Cross-system Integration 8.2(won by default) 16 Not enough data Adaptive Learning 8.3(won by default) 16 Not enough data Natural Language Interaction 8.0(won by default) 16 Not enough data Proactive Assistance 8.5(won by default) 16 Not enough data Decision Making 8.4(won by default) 16 Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Alerts/Notifications Not enough data Not enough data Forms Management Not enough data Not enough data Safety Incident Management Not enough data Not enough data Compliance Management Not enough data Not enough data OSHA Compliance Not enough data Not enough data Task Management Not enough data Not enough data Single Sign On Not enough data Not enough data AI Copilot Not enough data Not enough data Disaster Recovery Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Corrective and Preventive Actions (CAPA) Not enough data Not enough data Activity Dashboard Not enough data Not enough data Issue Management Not enough data Not enough data Communications Management Not enough data Not enough data Audit Trail Not enough data Not enough data IT Incident Management Not enough data Not enough data Audit Management Not enough data Not enough data Event Logs Not enough data Not enough data Risk Analysis Not enough data Not enough data Workflow Management Not enough data Not enough data Risk Assessment Not enough data Not enough data Incident Reporting Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Reports Not enough data Not enough data Ticket Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Reminders Not enough data Not enough data On Call Scheduling Not enough data Not enough data Investigation Management Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Status Tracking Not enough data Not enough data AIOps Platforms[Hide 28 FeaturesShow 28 Features](javascript:void(0);) 9.6 15 Not enough data Functionality Artificial Intelligence 9.8(won by default) 11 Not enough data Machine Learning 10.0(won by default) 10 Not enough data Systems Monitoring 9.8(won by default) 14 Not enough data IT Monitoring Not enough data Not enough data Performance Monitoring Not enough data Not enough data Issue Resolution Root Cause Identification 9.3(won by default) 14 Not enough data Proactive Identification 9.5(won by default) 14 Not enough data Resolution Guidance 9.6(won by default) 12 Not enough data Management System Integration 9.6(won by default) 15 Not enough data Alerting 9.7(won by default) 15 Not enough data Reporting 9.4(won by default) 15 Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Agentic AI - AIOps Platforms Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Additional Functionality Root Cause Analysis Not enough data Not enough data AI Copilot Not enough data Not enough data Application Security Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Aggregation Not enough data Not enough data Incident Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Log Monitoring[Hide 13 FeaturesShow 13 Features](javascript:void(0);) 8.7 106 Not enough data Visibility Dashboards and Visualizations 9.2(won by default) 100 Not enough data Alerts and Notifications 9.2(won by default) 102 Not enough data Reporting 9.0(won by default) 99 Not enough data Monitoring and Management Automation 8.8(won by default) 94 Not enough data Performance Baseline 9.0(won by default) 98 Not enough data Real-Time Monitoring 9.2(won by default) 101 Not enough data Agentic AI - Log Monitoring Autonomous Task Execution 8.4(won by default) 33 Not enough data Multi-step Planning 8.3(won by default) 34 Not enough data Cross-system Integration 8.3(won by default) 33 Not enough data Adaptive Learning 8.4(won by default) 33 Not enough data Natural Language Interaction 8.2(won by default) 33 Not enough data Proactive Assistance 8.4(won by default) 33 Not enough data Decision Making 8.3(won by default) 34 Not enough data Server Monitoring[Hide 86 FeaturesShow 86 Features](javascript:void(0);) 8.7 99 Not enough data Visibility Activity Dashboard 9.2(won by default) 95 Not enough data Real-Time Notifications 9.2(won by default) 92 Not enough data Uptime Reporting 9.0(won by default) 91 Not enough data Customizable Dashboard Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Risk Alerts Not enough data Not enough data Threshold Alerts Not enough data Not enough data Email Alerts Not enough data Not enough data Monitoring and Management Capacity Management 8.8(won by default) 87 Not enough data Automation 8.4(won by default) 85 Not enough data Performance Baseline 8.7(won by default) 88 Not enough data Bandwidth Monitoring 8.9(won by default) 91 Not enough data Immediate Alert Notification 8.9(won by default) 89 Not enough data Proactive Server Monitoring Software 8.9(won by default) 87 Not enough data Generative AI Not enough data Not enough data Audit Trail Not enough data Not enough data User Management Not enough data Not enough data Audit Management Not enough data Not enough data Issue Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Configuration Management Not enough data Not enough data Incident Management Not enough data Not enough data Patch Management Not enough data Not enough data Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Inventory Management Not enough data Not enough data Policy Management Not enough data Not enough data CPU Monitoring Not enough data Not enough data Network Monitoring Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Server Monitoring Not enough data Not enough data Email Monitoring Not enough data Not enough data Performance Monitoring Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Workflow Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Credential Management Not enough data Not enough data Password Management Not enough data Not enough data Virtual Machine Monitoring Not enough data Not enough data Monitoring Not enough data Not enough data Database Monitoring Not enough data Not enough data Cloud environment support Server Monitoring For Cloud Deployments 8.9(won by default) 77 Not enough data Software Scaling 8.4(won by default) 73 Not enough data Agentic AI - Server Monitoring Autonomous Task Execution 8.4(won by default) 17 Not enough data Multi-step Planning 8.4(won by default) 17 Not enough data Cross-system Integration 8.3(won by default) 17 Not enough data Adaptive Learning 8.4(won by default) 17 Not enough data Natural Language Interaction 8.4(won by default) 19 Not enough data Proactive Assistance 8.6(won by default) 18 Not enough data Decision Making 8.6(won by default) 17 Not enough data Third-Party Integrations Not enough data Not enough data Capacity Planning Not enough data Not enough data Additional Functionality Authentication Not enough data Not enough data Secure Data Storage Not enough data Not enough data Role-Based Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Backup Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Event Logs Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Trend Analysis Not enough data Not enough data Secure Login Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Dashboard Creation Not enough data Not enough data SSL Security Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Real-Time Updates Not enough data Not enough data Scheduling Not enough data Not enough data API Not enough data Not enough data Tagging Not enough data Not enough data Data Migration Not enough data Not enough data Self Service Portal Not enough data Not enough data Disaster Recovery Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Activity Tracking Not enough data Not enough data Automated Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Status Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Visual Analytics Not enough data Not enough data Event Tracking Not enough data Not enough data Baseline Manager Not enough data Not enough data Log Analysis[Hide 80 FeaturesShow 80 Features](javascript:void(0);) 8.9 82 Not enough data Data Preparation Data Sources 9.1(won by default) 67 Not enough data Indexing 9.0(won by default) 62 Not enough data Automated Tagging 8.5(won by default) 62 Not enough data Data Blending 8.6(won by default) 60 Not enough data Analysis Track Trends 9.1(won by default) 62 Not enough data Detect Anomalies 9.1(won by default) 64 Not enough data Metric and Event Data 9.1(won by default) 68 Not enough data Search 9.0(won by default) 68 Not enough data Alerts 9.3(won by default) 69 Not enough data Live Tail 8.9(won by default) 63 Not enough data Real-Time Data Not enough data Not enough data Visualization Dashboards 9.5(won by default) 72 Not enough data Data Discovery 9.1(won by default) 65 Not enough data Activity Dashboard Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Agentic AI - Log Analysis Autonomous Task Execution 8.7(won by default) 23 Not enough data Multi-step Planning 8.6(won by default) 23 Not enough data Cross-system Integration 8.6(won by default) 23 Not enough data Adaptive Learning 8.6(won by default) 23 Not enough data Natural Language Interaction 8.6(won by default) 23 Not enough data Proactive Assistance 8.8(won by default) 23 Not enough data Decision Making 8.7(won by default) 23 Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Continuous Monitoring Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Issue Tracking Not enough data Not enough data Anomaly Detection Not enough data Not enough data Visual Analytics Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data AI Copilot Not enough data Not enough data Audit Management Not enough data Not enough data Correlation Analysis Not enough data Not enough data Generative AI Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Search/Filter Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Classification Not enough data Not enough data Audit Trail Not enough data Not enough data Pattern Detection and Recognition Not enough data Not enough data Analytics Not enough data Not enough data Activity Tracking Not enough data Not enough data Event Tracking Not enough data Not enough data Log Collection Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Log Analysis Not enough data Not enough data Event Logs Not enough data Not enough data Data Analysis Tools Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Predictive Analytics Not enough data Not enough data Performance Metrics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Dashboard Creation Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Remediation Management Not enough data Not enough data Compliance Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Prioritization Not enough data Not enough data Uptime Reporting Not enough data Not enough data Log Rotation Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Compliance Management Not enough data Not enough data Server Logs Not enough data Not enough data Incident Management Not enough data Not enough data Role-Based Permissions Not enough data Not enough data PCI Compliance Not enough data Not enough data Charting Not enough data Not enough data Log Parsing Not enough data Not enough data Archiving & Retention Not enough data Not enough data Server Monitoring Not enough data Not enough data API Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Policy Management Not enough data Not enough data Issue Management Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Application Performance Monitoring (APM)[Hide 54 FeaturesShow 54 Features](javascript:void(0);) 8.6 190 8.0 15 Monitoring Performance Baselines 8.9(won by 0.3) 162 8.6 11 Performance Analysis 9.0 171 9.1(won by 0.1) 15 Transaction Monitoring 9.2 173 9.3(won by 0.1) 14 AI/ML Assistance 7.7(won by 1.9) 136 5.8 6 Multi-System Monitoring 8.9(won by 0.2) 157 8.7 9 Generative AI Not enough data Not enough data Container Monitoring Not enough data Not enough data Response Dashboards and Visualization 9.0(won by 0.5) 174 8.5 14 Incident Alerting 8.9(won by 0.8) 165 8.1 9 Root Cause Analysis (RCA) 8.6 158 9.0(won by 0.4) 12 Trend Analysis Not enough data Not enough data Data Visualization Not enough data Not enough data Agentic AI - Application Performance Monitoring (APM) Autonomous Task Execution 8.4(won by default) 52 Not enough data Cross-system Integration 8.6(won by default) 54 Not enough data Adaptive Learning 8.5(won by default) 53 Not enough data Proactive Assistance 8.4(won by default) 51 Not enough data Decision Making 8.2(won by default) 51 Not enough data Third-Party Integrations Not enough data Not enough data Performance Real User Monitoring (RUM) 8.6(won by 1.5) 153 7.1 8 Performance Metrics 8.5(won by 0.6) 142 7.9 8 Functionality Database Monitoring 8.8(won by 0.7) 149 8.1 6 Dynamic Transaction Mapping 8.5(won by 0.4) 143 8.1 6 Load Balancing 8.2(won by 1.5) 138 6.7 7 Cloud Observability 8.8(won by 1.7) 152 7.1 7 Server Monitoring Not enough data Not enough data Additional Functionality Real-Time Data Not enough data Not enough data Email Alerts Not enough data Not enough data Bottleneck Identification Not enough data Not enough data API Not enough data Not enough data Uptime Reporting Not enough data Not enough data Resource Management Not enough data Not enough data Dashboard Creation Not enough data Not enough data Data Import/Export Not enough data Not enough data Baseline Manager Not enough data Not enough data Issue Tracking Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Collaboration Tools Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Application Management Not enough data Not enough data SSL Security Not enough data Not enough data Incident Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Status Tracking Not enough data Not enough data Audit Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Single Sign On Not enough data Not enough data Workflow Management Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Event Logs Not enough data Not enough data Container Monitoring[Hide 16 FeaturesShow 16 Features](javascript:void(0);) 8.6 37 Not enough data Alerts management Multi-mode alerts 8.4(won by default) 34 Not enough data Opimization alerts 8.3(won by default) 35 Not enough data Incident alerts 9.0(won by default) 36 Not enough data Monitoring Resource utilization 8.6(won by default) 36 Not enough data Real-time monitoring 9.4(won by default) 36 Not enough data Performance baseline 8.7(won by default) 36 Not enough data API monitoring 9.1(won by default) 36 Not enough data Automation Resolution automation 8.1(won by default) 35 Not enough data Automation 8.4(won by default) 36 Not enough data Analysis Search 8.5(won by default) 35 Not enough data Reporting 8.6(won by default) 36 Not enough data Visualization 9.0(won by default) 36 Not enough data Track trends 8.4(won by default) 35 Not enough data Issue Resolution Root cause identification 8.3(won by default) 36 Not enough data Resolution guidance 8.2(won by default) 36 Not enough data Proactive identification 8.8(won by default) 36 Not enough data IT Alerting[Hide 8 FeaturesShow 8 Features](javascript:void(0);) 7.9 37 Not enough data Generative AI AI Text Generation 7.3(won by default) 37 Not enough data Agentic AI - IT Alerting Autonomous Task Execution 7.9(won by default) 19 Not enough data Multi-step Planning 8.0(won by default) 19 Not enough data Cross-system Integration 7.9(won by default) 19 Not enough data Adaptive Learning 7.9(won by default) 19 Not enough data Natural Language Interaction 7.8(won by default) 19 Not enough data Proactive Assistance 8.0(won by default) 19 Not enough data Decision Making 8.1(won by default) 19 Not enough data Observability Software[Hide 49 FeaturesShow 49 Features](javascript:void(0);) 8.9 18 Not enough data Telemetry Collection & Ingestion - Observability Multi-Telemetry Ingestion 9.2(won by default) 16 Not enough data OpenTelemetry Support 9.4(won by default) 16 Not enough data Agentic AI - Observability Software Autonomous Task Execution 8.6(won by default) 15 Not enough data Multi-step Planning 8.6(won by default) 15 Not enough data Cross-system Integration 8.9(won by default) 16 Not enough data Adaptive Learning 8.8(won by default) 15 Not enough data Natural Language Interaction 8.6(won by default) 15 Not enough data Proactive Assistance 8.9(won by default) 15 Not enough data Decision Making 9.0(won by default) 15 Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Visualization & Dashboards - Observability Service Dependency Mapping 9.4(won by default) 16 Not enough data Unified Dashboard 9.0(won by default) 16 Not enough data Trace Visualization 9.2(won by default) 16 Not enough data Activity Dashboard Not enough data Not enough data Correlation & Root Cause Analysis - Observability Cross-Telemetry Correlation 9.2(won by default) 16 Not enough data Root Cause Detection 9.4(won by default) 17 Not enough data Intelligent Alerting 9.3(won by default) 16 Not enough data Scalability & Ecosystem Integration - Observability Kubernetes Monitoring 8.9(won by default) 16 Not enough data Hybrid/Multi-Cloud Support 8.8(won by default) 16 Not enough data Real-Time Monitoring Not enough data Not enough data Network Monitoring Not enough data Not enough data Container Monitoring Not enough data Not enough data Activity Monitoring Not enough data Not enough data AI Features - Observability Predictive Insights 8.2(won by default) 16 Not enough data Generative AI 8.5(won by default) 16 Not enough data AI Anomaly Detection 9.0(won by default) 16 Not enough data Additional Functionality Vulnerability Management Not enough data Not enough data Load Balancing Not enough data Not enough data Asset Discovery Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Data Not enough data Not enough data Incident Reporting Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Threat Response Not enough data Not enough data Threat Intelligence Not enough data Not enough data Performance Metrics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Compliance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Configuration Management Not enough data Not enough data Issue Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Log Management Not enough data Not enough data Troubleshooting Not enough data Not enough data Incident Management Not enough data Not enough data Root Cause Analysis Not enough data Not enough data Prioritization Not enough data Not enough data Key Performance Indicators Not enough data Not enough data AI SRE Tools[Hide 16 FeaturesShow 16 Features](javascript:void(0);) Not enough data Not enough data Reliability Objectives & Service Operations - AI SRE Tools Intelligent On-Call Workflows Not enough data Not enough data Error Budget Tracking Not enough data Not enough data SLI & SLO Management Not enough data Not enough data Service Health Modeling & Reporting Not enough data Not enough data AI Detection & Signal Quality - AI SRE Tools Cross-Telemetry Correlation Not enough data Not enough data Change-Aware Detection Not enough data Not enough data Adaptive Anomaly Detection Not enough data Not enough data Alert Correlation & Noise Reduction Not enough data Not enough data Investigation & Root Cause Analysis - AI SRE Tools Guided Incident Investigation Not enough data Not enough data Live Debugging in Production Not enough data Not enough data AI Root Cause Analysis Not enough data Not enough data Runtime-Verified Root Cause Analysis Not enough data Not enough data Automation & Platform Controls - AI SRE Tools Automated Runbook & Workflow Execution Not enough data Not enough data Human-in-the-Loop Remediation Not enough data Not enough data Integration, APIs & Secure Access Controls Not enough data Not enough data AI-Assisted Code Fix Generation Not enough data Not enough data Reviews Reviewers' Company Size [![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews) New Relic Small-Business(50 or fewer emp.) 27.8% Mid-Market(51-1000 emp.) 42.7% Enterprise(\> 1000 emp.) 29.6% [![Scout Monitoring](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9cc7db7c93099110f9d6c6ef49f3052a/scout-monitoring.png "Scout Monitoring")](https://www.g2.com/products/scout-monitoring/reviews) Scout Monitoring Small-Business(50 or fewer emp.) 60.3% Mid-Market(51-1000 emp.) 35.6% Enterprise(\> 1000 emp.) 4.1% Small-Business (50 or fewer emp.) 27.8% 60.3% Mid-Market (51-1000 emp.) 42.7% 35.6% Enterprise (\> 1000 emp.) 29.6% 4.1% Reviewers' Industry [![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews) New Relic Information Technology and Services 25.1% Computer Software 17.5% Financial Services 8.7% Internet 8.0% Retail 2.3% Other 38.4% [![Scout Monitoring](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9cc7db7c93099110f9d6c6ef49f3052a/scout-monitoring.png "Scout Monitoring")](https://www.g2.com/products/scout-monitoring/reviews) Scout Monitoring Computer Software 26.4% Information Technology and Services 15.3% Financial Services 5.6% Education Management 4.2% Internet 4.2% Other 44.4% Alternatives **New Relic Alternatives** ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) **Scout Monitoring Alternatives** ![Sentry](https://images.g2crowd.com/uploads/product/hd_favicon/fab92494b579811459a254bd29557d0e/sentry.svg "Sentry") [ Sentry ](/products/sentry/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ### Spotlight Categories - [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) - [Spend Management Software](https://www.g2.com/categories/spend-management) - [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) - [Payroll Software](https://www.g2.com/categories/payroll)