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Compare New Relic One Software and OpenText Operations Bridge (OpsBridge) 
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At a Glance
Market Segments
Mid-Market (42.3% of reviews)
Enterprise (93.8% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(580)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansOpenText Operations Bridge (OpsBridge)
Star Rating
(36)4.0 out of 5
Market Segments
Enterprise (93.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Operations Bridge (OpsBridge)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText Operations Bridge excels in real-time monitoring with a score of 9.6, providing comprehensive visibility across diverse systems, while New Relic's real-time monitoring is rated slightly lower at 8.9, indicating a potential gap in immediate insights.
- Reviewers mention that New Relic shines in AI/ML integration, achieving a perfect score of 10.0, which enhances its predictive capabilities, whereas OpenText Operations Bridge, while strong, scores 9.8, suggesting it may not leverage AI/ML as effectively.
- G2 users highlight that OpenText Operations Bridge offers superior incident alerting with a score of 9.1, ensuring timely notifications, compared to New Relic's 8.8, which may lead to slightly delayed responses in critical situations.
- Users on G2 report that New Relic's dashboards and visualizations are highly praised, scoring 9.1, making data interpretation easier, while OpenText Operations Bridge scores 8.9, indicating it may not be as user-friendly in this aspect.
- Reviewers say that OpenText Operations Bridge provides robust root cause analysis (RCA) capabilities with a score of 9.2, which is crucial for troubleshooting, while New Relic's RCA is rated lower at 8.5, suggesting it may not be as effective in identifying underlying issues.
- Users report that New Relic's performance monitoring is highly effective, scoring 9.6, which includes real user monitoring (RUM) features, while OpenText Operations Bridge's performance monitoring is rated at 9.1, indicating a slight edge for New Relic in this critical area.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
OpenText Operations Bridge (OpsBridge)
No pricing availableFree Trial
New Relic
Free Trial is available
OpenText Operations Bridge (OpsBridge)
No trial information availableRatings
Meets Requirements
8.9
494
7.9
12
Ease of Use
8.4
500
7.4
12
Ease of Setup
8.7
283
7.2
9
Ease of Admin
8.5
197
8.0
10
Quality of Support
8.6
436
6.5
12
Has the product been a good partner in doing business?
8.5
189
8.0
9
Product Direction (% positive)
8.6
493
7.1
12
Features by Category
Experience
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Feature Not Available
9.0
21
Not enough data
8.3
19
Feature Not Available
Performance
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
89
Not enough data
8.7
92
Not enough data
8.9
87
Not enough data
9.1
90
Not enough data
8.9
22
Not enough data
Administration
8.6
86
Not enough data
8.6
82
Not enough data
8.5
78
Not enough data
8.8
21
Not enough data
Analysis
8.8
88
Not enough data
9.3
91
Not enough data
7.9
79
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.1
18
Not enough data
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Not enough data
Monitoring and Management
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Not enough data
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Feature Not Available
8.7
61
Not enough data
Analysis
9.1
63
Feature Not Available
9.1
65
Not enough data
9.2
69
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
64
Not enough data
Visualization
9.5
73
Not enough data
9.1
66
Not enough data
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
164
Not enough data
9.0
168
Not enough data
9.2
168
Not enough data
7.8
138
Not enough data
8.8
153
Not enough data
Response
9.1
170
Not enough data
8.9
164
Not enough data
8.6
155
Not enough data
Agentic AI - Application Performance Monitoring (APM)
8.5
54
Not enough data
8.7
54
Not enough data
8.6
55
Not enough data
8.5
53
Not enough data
8.3
53
Not enough data
Performance
8.6
152
Not enough data
8.5
144
Not enough data
Functionality
8.8
151
Not enough data
8.5
145
Not enough data
8.2
140
Not enough data
8.8
151
Not enough data
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Categories
Categories
Shared Categories
New Relic and OpenText Operations Bridge (OpsBridge) are categorized as AIOps Platforms, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Incident Management, Application Performance Monitoring (APM), and Observability Software
Unique Categories
New Relic is categorized as Server Monitoring and Log Monitoring
OpenText Operations Bridge (OpsBridge) is categorized as Enterprise Monitoring and Database Monitoring
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Operations Bridge (OpsBridge)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.6%
Internet
7.9%
Retail
2.3%
Other
38.2%
Retail
31.3%
Apparel & Fashion
18.8%
Banking
12.5%
Telecommunications
6.3%
Pharmaceuticals
6.3%
Other
25.0%
Alternatives
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
OpenText Operations Bridge (OpsBridge) has no discussions with answers
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