# Dynatrace vs New Relic Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dynatrace excels in providing deep, real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly. This feature is particularly beneficial for teams managing complex environments.
- **Users say** New Relic shines in its unified observability platform, which integrates APM, logs, metrics, and traces into one cohesive experience. Reviewers appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and minimize downtime.
- **According to verified reviews** , Dynatrace's dashboards are praised for their comprehensive view of system performance, allowing users to monitor disk storage and CPU usage across multiple hosts effectively. This level of detail is crucial for teams needing to maintain optimal performance across their infrastructure.
- **Reviewers mention** that New Relic's user interface is a standout feature, with many users expressing their love for its enhanced UI capabilities. The ability to customize dashboards and access a wide range of metrics and logs in one place makes it a powerful tool for monitoring and analysis.
- **G2 reviewers highlight** that while Dynatrace has a strong focus on enterprise-level solutions, it may not be as accessible for smaller teams due to its entry-level pricing. Users note that the cost can be a barrier, especially for those in the mid-market segment.
- **Users report** that New Relic's flexibility and ease of setup are significant advantages, with many finding the onboarding process straightforward. This is particularly appealing for teams looking to implement observability solutions quickly without extensive configuration challenges.



| | Dynatrace | New Relic | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,363 | 583 | 
| **Largest Market Segment** | Enterprise (69.4% of reviews) | Mid-Market (42.5% of reviews) | 
| **Entry Level Price** | Starts at $69  per month billed annually, per 8 GB Host | $0.00 | 

---
## Top Pros & Cons

### Dynatrace

Pros:
- Ease of Use (112 reviews)
- Insights (69 reviews)

Cons:
- Learning Curve (56 reviews)
- Missing Features (53 reviews)

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

---
## Ratings Comparison
| Rating | Dynatrace | New Relic | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1070 reviews) | 8.9 (498 reviews) | 
  | **Ease of Use** | 8.3 (1080 reviews) | 8.4 (504 reviews) | 
  | **Ease of Setup** | 8.4 (672 reviews) | 8.7 (286 reviews) | 
  | **Ease of Admin** | 8.2 (625 reviews) | 8.5 (199 reviews) | 
  | **Quality of Support** | 8.7 (1013 reviews) | 8.5 (438 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (622 reviews) | 8.5 (191 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1044 reviews) | 8.6 (497 reviews) | 

---
## Pricing

### Dynatrace

#### Entry-Level Pricing

Plan: Full-stack monitoring

Price: Starts at $69  per month billed annually, per 8 GB Host

Description: Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale

Key Features:
- Application performance
- Infrastructure monitoring
- AIOps

[Browse all 3 editions](https://www.g2.com/products/dynatrace/pricing)

#### Free Trial

Yes

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.4/10 | 162 |
| **New Relic** | N/A | N/A |

#### User Behavior

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Click Tracking** | 8.9 (116 reviews) ✓ Verified | Not enough data | 
| **Mouse Movement ** | 8.0 (87 reviews) ✓ Verified | Not enough data | 
| **Frustration Tracking** | 8.3 (105 reviews) ✓ Verified | Not enough data | 

#### A/B Testing 

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Error and Bug Tracking** | 8.4 (101 reviews) ✓ Verified | Not enough data | 
| **Split URL Testing** | 8.0 (76 reviews) | Not enough data | 
| **Data Analysis** | 8.7 (110 reviews) ✓ Verified | Not enough data | 
| **Notes** | 8.1 (75 reviews) | Not enough data | 

#### Visitor Information

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **User Identification** | 8.6 (117 reviews) ✓ Verified | Not enough data | 
| **Search Box** | 8.4 (112 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.6/10 | 67 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Baseline** | 8.8 (62 reviews) | Not enough data | 
| **Alerting** | 9.0 (63 reviews) | Not enough data | 
| **Multi-Site Monitoring** | 8.5 (60 reviews) | Not enough data | 
| **Reporting** | 8.0 (59 reviews) | Not enough data | 
| **Multi-Channel Alerting** | 8.7 (54 reviews) | Not enough data | 
| **Location Insights** | 8.4 (58 reviews) | Not enough data | 

#### Agentic AI - Website Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.7/10 | 184 |
| **New Relic** | 9.2/10 | 23 |

#### Experience

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Real-Time Monitoring** | 9.2 (159 reviews) | 9.5 (23 reviews) | 
| **Session Replay** | 8.5 (137 reviews) | 9.0 (20 reviews) | 
| **Behavioral Analysis** | 8.5 (134 reviews) | 9.0 (22 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 9.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 9.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.2 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (8 reviews) | 
| **Decision Making** | Not enough data | 8.9 (9 reviews) | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Content Management** | 8.4 (127 reviews) | 8.9 (19 reviews) | 
| **Alerts** | 8.6 (154 reviews) | 9.1 (22 reviews) | 
| **Budget Analysis** | 7.7 (102 reviews) | 8.3 (19 reviews) | 

#### Performance

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Uptime Monitoring** | 9.1 (152 reviews) | 9.5 (21 reviews) | 
| **Performance Monitoring** | 9.4 (158 reviews) | 9.6 (23 reviews) | 
| **Issue Tracking** | 8.5 (148 reviews) | 9.5 (23 reviews) | 
| **Resource Monitoring** | 9.0 (149 reviews) | 9.6 (20 reviews) | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.7/10 | 82 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Monitoring** | 8.9 (76 reviews) | Not enough data | 
| **Alerting** | 8.9 (74 reviews) | Not enough data | 
| **Logging** | 8.6 (71 reviews) | Not enough data | 
| **Response Time** | 9.0 (74 reviews) | Not enough data | 
| **Reporting** | 8.3 (71 reviews) | Not enough data | 
| **Data Visualization** | 8.7 (73 reviews) | Not enough data | 

#### Agentic AI - Database Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.7/10 | 52 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Performance Monitoring** | 9.0 (47 reviews) | Not enough data | 
| **Alerting** | 8.9 (46 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.5 (42 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.2 (43 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Performance Baseline** | 8.7 (46 reviews) | Not enough data | 
| **Data Visualization** | 8.8 (46 reviews) | Not enough data | 
| **Path Analysis** | Feature Not Available | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.6/10 | 229 |
| **New Relic** | 8.5/10 | 99 |

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Usage Monitoring** | 9.0 (203 reviews) | 8.9 (89 reviews) | 
| **Database Monitoring** | 8.2 (189 reviews) | 8.7 (91 reviews) | 
| **API Monitoring** | 8.9 (185 reviews) | 8.9 (86 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (197 reviews) | 9.0 (89 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | 8.8 (21 reviews) | 

#### Administration

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Activity Monitoring** | 8.5 (172 reviews) | 8.6 (85 reviews) | 
| **Multi-Cloud Management** | 8.5 (154 reviews) | 8.5 (81 reviews) | 
| **Automation** | 8.4 (158 reviews) | 8.5 (77 reviews) | 
| **Auto-Scaling & Resource Optimization** | Not enough data | 8.8 (20 reviews) | 

#### Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Reporting** | 8.2 (182 reviews) | 8.8 (87 reviews) | 
| **Dashboards and Visualizations** | 8.5 (201 reviews) | 9.3 (90 reviews) | 
| **Spend Forecasting and Optimization** | Feature Not Available | 7.9 (78 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (18 reviews) | 
| **Decision Making** | Not enough data | 8.1 (18 reviews) | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | 8.1 (17 reviews) | 
| **AI-Driven Insight Recommendations** | Not enough data | 8.0 (17 reviews) | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 7.3/10 | 57 |
| **New Relic** | N/A | N/A |

#### Bug Reporting

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **User Reports & Feedback** | 8.5 (39 reviews) | Not enough data | 
| **Tester Reports & Feedback** | 7.9 (36 reviews) | Not enough data | 
| **Team Reports & Comments** | 8.1 (36 reviews) | Not enough data | 

#### Bug Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Analytics** | 8.4 (37 reviews) | Not enough data | 
| **Bug History** | 8.2 (37 reviews) | Not enough data | 
| **Data Retention** | 7.9 (37 reviews) | Not enough data | 

#### Agentic AI - Bug Tracking

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | 8.5/10 | 75 |

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.5 (73 reviews) | 
| **Timely Alerts** | Not enough data | 9.4 (72 reviews) | 
| **TIcket Accuracy** | Not enough data | 9.1 (59 reviews) | 
| **AI Monitoring** | Not enough data | 7.9 (18 reviews) | 

#### Management Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.7 (56 reviews) | 
| **Standardization** | Not enough data | 9.2 (62 reviews) | 
| **Lifecycle Visualization** | Not enough data | 8.9 (61 reviews) | 

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (29 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (30 reviews) | 

#### Agentic AI - Incident Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (16 reviews) | 
| **Decision Making** | Not enough data | 8.4 (16 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.5/10 | 50 |
| **New Relic** | 9.6/10 | 15 |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Artificial Intelligence** | 8.5 (39 reviews) | 9.8 (11 reviews) | 
| **Machine Learning** | 8.3 (39 reviews) | 10.0 (10 reviews) | 
| **Systems Monitoring** | 8.8 (43 reviews) | 9.8 (14 reviews) | 

#### Issue Resolution

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Root Cause Identification** | 8.8 (43 reviews) | 9.3 (14 reviews) | 
| **Proactive Identification** | 8.6 (43 reviews) | 9.5 (14 reviews) | 
| **Resolution Guidance** | 8.4 (42 reviews) | 9.6 (12 reviews) | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **System Integration** | 8.6 (44 reviews) | 9.6 (15 reviews) | 
| **Alerting** | 8.7 (45 reviews) | 9.7 (15 reviews) | 
| **Reporting** | 8.2 (42 reviews) | 9.4 (15 reviews) | 

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Generation** | 7.7 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (5 reviews) | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.9/10 | 75 |
| **New Relic** | 8.7/10 | 106 |

#### Visibility

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dashboards and Visualizations** | 9.0 (69 reviews) | 9.2 (100 reviews) | 
| **Alerts and Notifications** | 8.9 (69 reviews) | 9.2 (102 reviews) | 
| **Reporting** | 8.5 (69 reviews) | 9.0 (99 reviews) | 

#### Monitoring and Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Automation** | 8.8 (62 reviews) | 8.8 (94 reviews) | 
| **Performance Baseline** | 8.8 (68 reviews) | 9.0 (98 reviews) | 
| **Real-Time Monitoring** | 9.3 (69 reviews) | 9.2 (101 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (33 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (33 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (33 reviews) | 
| **Decision Making** | Not enough data | 8.3 (34 reviews) | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | 8.7/10 | 99 |

#### Visibility 

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 9.2 (95 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.2 (92 reviews) | 
| **Reporting** | Not enough data | 9.0 (91 reviews) | 

#### Monitoring and Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Multi-Server Management** | Not enough data | 8.8 (87 reviews) | 
| **Automation** | Not enough data | 8.4 (85 reviews) | 
| **Performance Baseline** | Not enough data | 8.7 (88 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.9 (91 reviews) | 
| **Immediate Alert Notification** | Not enough data | 8.9 (89 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 8.9 (87 reviews) | 

#### Cloud environment support

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 8.9 (77 reviews) | 
| **Software Scaling** | Not enough data | 8.4 (73 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (18 reviews) | 
| **Decision Making** | Not enough data | 8.6 (17 reviews) | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.5/10 | 68 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Diverse Systems Monitoring** | 8.8 (59 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.8 (58 reviews) | Not enough data | 
| **Observability** | 9.1 (57 reviews) | Not enough data | 
| **AI/ML Integration** | 8.2 (53 reviews) | Not enough data | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Single Pane of Glass** | 8.3 (56 reviews) | Not enough data | 
| **Dashboards and Visualization** | 8.4 (59 reviews) | Not enough data | 
| **Performance Baselines** | 8.7 (56 reviews) | Not enough data | 
| **Alerting** | 9.0 (57 reviews) | Not enough data | 

#### Agentic AI - Enterprise Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.9/10 | 13 |
| **New Relic** | N/A | N/A |

#### ServiceNow Apps

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **ServiceNow Integration** | 8.5 (9 reviews) | Not enough data | 
| **Value** | 9.3 (10 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.3/10 | 69 |
| **New Relic** | 8.9/10 | 82 |

#### Data Preparation

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Data Sources** | 8.7 (60 reviews) ✓ Verified | 9.1 (67 reviews) | 
| **Indexing** | 8.0 (57 reviews) ✓ Verified | 9.0 (62 reviews) | 
| **Automated Tagging** | 8.1 (56 reviews) ✓ Verified | 8.5 (62 reviews) | 
| **Data Blending** | 8.0 (57 reviews) ✓ Verified | 8.6 (60 reviews) | 

#### Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Track Trends** | 8.3 (58 reviews) ✓ Verified | 9.1 (62 reviews) | 
| **Detect Anomalies** | 8.3 (57 reviews) ✓ Verified | 9.1 (64 reviews) | 
| **Metric and Event Data** | 8.6 (59 reviews) ✓ Verified | 9.1 (68 reviews) | 
| **Search** | 8.2 (58 reviews) ✓ Verified | 9.0 (68 reviews) | 
| **Alerts** | 8.5 (62 reviews) ✓ Verified | 9.3 (69 reviews) | 
| **Live Tail** | 7.9 (54 reviews) ✓ Verified | 8.9 (63 reviews) | 

#### Visualization

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dashboards** | 9.0 (62 reviews) ✓ Verified | 9.5 (72 reviews) | 
| **Data Discovery** | 8.5 (59 reviews) ✓ Verified | 9.1 (65 reviews) | 

#### Agentic AI - Log Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (23 reviews) | 
| **Decision Making** | Not enough data | 8.7 (23 reviews) | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.2/10 | 139 |
| **New Relic** | 8.7/10 | 187 |

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Performance Baselines** | 8.7 (109 reviews) | 8.9 (162 reviews) | 
| **Performance Analysis** | 8.7 (110 reviews) | 9.0 (168 reviews) | 
| **Performance Monitoring** | 9.0 (121 reviews) | 9.2 (170 reviews) | 
| **AI/ML Assistance** | 7.6 (104 reviews) | 7.7 (136 reviews) | 
| **Multi-System Monitoring** | 8.5 (112 reviews) | 8.9 (155 reviews) | 

#### Response

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dashboards and Visualization** | 8.7 (114 reviews) | 9.1 (171 reviews) | 
| **Incident Alerting** | 8.6 (112 reviews) | 8.9 (163 reviews) | 
| **Root Cause Analysis (RCA)** | 8.2 (113 reviews) | 8.6 (156 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (11 reviews) | 8.4 (52 reviews) | 
| **Cross-system Integration** | 7.5 (12 reviews) | 8.6 (53 reviews) | 
| **Adaptive Learning** | 6.7 (9 reviews) | 8.5 (53 reviews) | 
| **Proactive Assistance** | 6.7 (9 reviews) | 8.4 (51 reviews) | 
| **Decision Making** | 7.2 (10 reviews) | 8.2 (51 reviews) | 

#### Performance

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.6 (111 reviews) | 8.6 (152 reviews) | 
| **Second by Second Metrics** | 8.2 (110 reviews) | 8.5 (142 reviews) | 

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Synthetic Monitoring** | 8.5 (106 reviews) | 8.8 (149 reviews) | 
| **Dynamic Transaction Mapping** | 8.3 (109 reviews) | 8.5 (143 reviews) | 
| **Load Balancing** | 7.8 (104 reviews) | 8.2 (138 reviews) | 
| **Cloud Observability** | 8.5 (113 reviews) | 8.8 (150 reviews) | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.4/10 | 44 |
| **New Relic** | 8.6/10 | 37 |

#### Alerts management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Multi-mode alerts** | 8.2 (42 reviews) | 8.4 (34 reviews) | 
| **Opimization alerts** | 7.8 (42 reviews) | 8.3 (35 reviews) | 
| **Incident alerts** | 8.7 (42 reviews) | 9.0 (36 reviews) | 

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Resource utilization** | 8.7 (43 reviews) | 8.6 (36 reviews) | 
| **Real-time monitoring** | 9.1 (43 reviews) | 9.4 (36 reviews) | 
| **Performance baseline** | 8.8 (43 reviews) | 8.7 (36 reviews) | 
| **API monitoring** | 9.1 (43 reviews) | 9.1 (36 reviews) | 

#### Automation

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Resolution automation** | 8.2 (42 reviews) | 8.1 (35 reviews) | 
| **Automation** | 8.2 (42 reviews) | 8.4 (36 reviews) | 

#### Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Search** | 8.3 (44 reviews) | 8.5 (35 reviews) | 
| **Reporting** | 8.2 (42 reviews) | 8.6 (36 reviews) | 
| **Visualization** | 8.4 (43 reviews) | 9.0 (36 reviews) | 
| **Track trends** | 8.3 (42 reviews) | 8.4 (35 reviews) | 

#### Issue Resolution

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Root cause identification** | 8.1 (43 reviews) | 8.3 (36 reviews) | 
| **Resolution guidance** | 8.0 (43 reviews) | 8.2 (36 reviews) | 
| **Proactive identification** | 8.6 (42 reviews) | 8.8 (36 reviews) | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 5.4/10 | 12 |
| **New Relic** | 7.9/10 | 37 |

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Generation** | 6.1 (11 reviews) | 7.3 (37 reviews) | 

#### Agentic AI - IT Alerting

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (5 reviews) | 7.9 (19 reviews) | 
| **Multi-step Planning** | 5.7 (5 reviews) | 8.0 (19 reviews) | 
| **Cross-system Integration** | 6.1 (6 reviews) | 7.9 (19 reviews) | 
| **Adaptive Learning** | 5.0 (5 reviews) | 7.9 (19 reviews) | 
| **Natural Language Interaction** | 5.0 (5 reviews) | 7.8 (19 reviews) | 
| **Proactive Assistance** | 4.7 (5 reviews) | 8.0 (19 reviews) | 
| **Decision Making** | 4.3 (5 reviews) | 8.1 (19 reviews) | 

### Application Security

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Runtime Application Self-Protection (RASP) Tools

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Threat Detection & Response - Runtime Application Self-Protection (RASP)

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Threat Remediation** | Not enough data | Not enough data | 
| **Threat Detection** | Not enough data | Not enough data | 
| **Application Behavior Monitoring** | Not enough data | Not enough data | 
| **Intelligence and Reporting** | Not enough data | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.5/10 | 7 |
| **New Relic** | 8.9/10 | 18 |

#### Telemetry Collection & Ingestion - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Multi-Telemetry Ingestion** | Not enough data | 9.2 (16 reviews) | 
| **OpenTelemetry Support** | Not enough data | 9.4 (16 reviews) | 

#### Agentic AI - Observability Software

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (15 reviews) | 
| **Decision Making** | Not enough data | 9.0 (15 reviews) | 

#### Visualization & Dashboards - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Service Dependency Mapping** | Not enough data | 9.4 (16 reviews) | 
| **Unified Dashboard** | Not enough data | 9.0 (16 reviews) | 
| **Trace Visualization** | Not enough data | 9.2 (16 reviews) | 

#### Correlation & Root Cause Analysis - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | 9.2 (16 reviews) | 
| **Root Cause Detection** | 8.0 (5 reviews) | 9.4 (17 reviews) | 
| **Intelligent Alerting** | Not enough data | 9.3 (16 reviews) | 

#### Scalability & Ecosystem Integration - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Kubernetes Monitoring** | Not enough data | 8.9 (16 reviews) | 
| **Hybrid/Multi-Cloud Support** | 9.0 (5 reviews) | 8.8 (16 reviews) | 

#### AI Features - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Predictive Insights** | Not enough data | 8.2 (16 reviews) | 
| **AI-Generated Incident Summaries** | Not enough data | 8.5 (16 reviews) | 
| **AI Anomaly Detection** | Not enough data | 9.0 (16 reviews) | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (10):** [Observability Software](https://www.g2.com/categories/observability-software), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)

**Unique to Dynatrace (8):** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Runtime Application Self-Protection (RASP) Tools ](https://www.g2.com/categories/runtime-application-self-protection-rasp-tools), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Session Replay Software](https://www.g2.com/categories/session-replay), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Bug Tracking Software](https://www.g2.com/categories/bug-tracking)

**Unique to New Relic (2):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynatrace | New Relic | 
|---|---|---|
| **Small-Business** | 6.9% | 27.9% | 
| **Mid-Market** | 23.7% | 42.5% | 
| **Enterprise** | 69.4% | 29.5% | 

### By Industry

#### Dynatrace

- **Information Technology and Services:** 16.4%
- **Financial Services:** 10.3%
- **Computer Software:** 9.2%
- **Insurance:** 8.9%
- **Banking:** 8.4%
- **Telecommunications:** 4.9%
- **Hospital & Health Care:** 4.5%
- **Retail:** 4.4%
- **Airlines/Aviation:** 2.4%
- **Transportation/Trucking/Railroad:** 2.2%
- **Other:** 28.3%

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.5%

---
## Alternatives

### Alternatives to Dynatrace

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (432 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (836 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (398 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)

### Alternatives to New Relic

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (320 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (398 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (432 reviews)

---
## Top Discussions

### Dynatrace

- Title: [What is Dynatrace used for?](https://www.g2.com/discussions/what-is-dynatrace-used-for) — 3 comments
  > **Top comment:** "Dynatrace is an Application Performance Management (APM) tool used to monitor and optimize software applications and infrastructure. It provides real-time..."
- Title: [what is the best way to AI integration in Energy and Utlilites services.](https://www.g2.com/discussions/24185-what-is-the-best-way-to-ai-integration-in-energy-and-utlilites-services) — 3 comments, 1 upvote
  > **Top comment:** "Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents..."
- Title: [What does Rookout do?](https://www.g2.com/discussions/what-does-rookout-do) — 2 comments
  > **Top comment:** "Remote non-blocking debug- breakpoint logs extraction from remote resources."
- Title: [Is there any capability that Dynatrace can't provide which is offered by Splunk?](https://www.g2.com/discussions/24178-is-there-any-capability-that-dynatrace-can-t-provide-which-is-offered-by-splunk) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mostofa. Hard for me to answer about Splunk's capabilities vs ours. I'd recommend trying it and seeing for yourself.  They are different use cases.  "
- Title: [Do Dynatrace have solution for small to medium size company, as well as student and personal developers ?](https://www.g2.com/discussions/37600-do-dynatrace-have-solution-for-small-to-medium-size-company-as-well-as-student-and-personal-developers) — 1 comment, 1 upvote
  > **Top comment:** "Yes it has all type of subscriptions."

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynatrace-vs-new-relic)