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Compare Dynatrace and New Relic One Software

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Dynatrace
Dynatrace
(1,344)
4.5 out of 5
Dynatrace
By Dynatrace
New Relic
New Relic
(569)
4.4 out of 5
New Relic
By New Relic
Optimized for quick response
At a Glance
Dynatrace
Dynatrace
Star Rating
(1,344)4.5 out of 5
Market Segments
Enterprise (69.2% of reviews)
Information
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plans
New Relic
New Relic
Star Rating
(569)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Information
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dynatrace excels in Real-Time Monitoring with a score of 9.1, while New Relic follows closely with 9.5. Reviewers mention that Dynatrace's ability to provide immediate insights into application performance is a standout feature, making it easier to identify issues as they arise.
  • Reviewers mention that New Relic shines in its Artificial Intelligence capabilities, scoring an impressive 9.8 compared to Dynatrace's 8.5. Users appreciate New Relic's advanced AI-driven insights, which help in predictive analysis and anomaly detection.
  • Users on G2 highlight that Dynatrace's Performance Monitoring is robust, scoring 9.4, while New Relic scores 9.5. Reviewers say that Dynatrace's detailed performance baselines and metrics tracking are particularly useful for maintaining optimal application performance.
  • Reviewers mention that New Relic's Dashboards and Visualizations score 9.1, slightly higher than Dynatrace's 9.0. Users appreciate the intuitive design and customization options in New Relic, which allow for better data representation and easier decision-making.
  • Users say that Dynatrace's Quality of Support, rated at 8.7, is slightly better than New Relic's 8.5. Reviewers report that Dynatrace's support team is responsive and knowledgeable, which is crucial for enterprises needing quick resolutions.
  • G2 users report that both products have similar Ease of Use scores of 8.3, but reviewers mention that New Relic's user interface is more straightforward for beginners, making it easier for teams to adopt without extensive training.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Browse all 3 pricing plans
New Relic
Free (Forever)
$0.00
Browse all 4 pricing plans
Free Trial
Dynatrace
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.8
1,056
8.9
485
Ease of Use
8.3
1,065
8.4
491
Ease of Setup
8.4
658
8.7
274
Ease of Admin
8.2
619
8.5
196
Quality of Support
8.7
999
8.5
427
Has the product been a good partner in doing business?
8.7
617
8.5
188
Product Direction (% positive)
9.2
1,030
8.6
484
Features by Category
Session ReplayHide 10 FeaturesShow 10 Features
8.4
162
Not enough data
User Behavior
8.9
116
|
Verified
Not enough data
8.0
87
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
A/B Testing
8.4
101
|
Verified
Not enough data
8.0
76
Not enough data
8.7
110
|
Verified
Not enough data
8.2
75
Not enough data
Visitor Information
8.6
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Website MonitoringHide 13 FeaturesShow 13 Features
8.6
65
Not enough data
Functionality
8.8
61
Not enough data
9.0
61
Not enough data
8.5
58
Not enough data
8.0
58
Not enough data
8.7
54
Not enough data
8.4
58
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
8.7
181
9.1
20
Experience
9.1
158
9.5
20
8.4
137
8.9
19
8.5
134
8.9
19
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Management
8.4
127
8.8
18
8.7
154
9.0
20
7.8
102
8.3
19
Performance
9.1
151
9.6
19
9.4
156
9.6
20
8.5
148
9.4
20
9.0
148
9.6
19
Database MonitoringHide 13 FeaturesShow 13 Features
8.7
80
Not enough data
Functionality
8.9
75
Not enough data
8.9
73
Not enough data
8.6
70
Not enough data
9.0
74
Not enough data
8.3
71
Not enough data
8.7
73
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network MonitoringHide 27 FeaturesShow 27 Features
8.7
53
Not enough data
Functionality
9.0
48
Not enough data
8.9
47
Not enough data
8.5
43
Not enough data
8.2
44
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.6
47
Not enough data
8.8
47
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Infrastructure MonitoringHide 20 FeaturesShow 20 Features
8.4
224
8.5
97
Monitoring
9.0
201
8.9
87
8.2
187
8.7
90
8.9
185
8.9
85
9.0
195
9.0
88
8.3
5
8.8
20
Administration
8.5
172
8.6
85
8.5
153
8.5
81
8.4
158
8.5
77
7.7
5
8.8
20
Analysis
8.3
182
8.8
87
8.6
198
9.3
89
Feature Not Available
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
AI Automation - Cloud Infrastructure Monitoring
8.0
5
8.1
17
7.7
5
8.0
17
Bug TrackingHide 9 FeaturesShow 9 Features
7.3
56
Not enough data
Bug Reporting
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Not enough data
Bug Monitoring
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident ManagementHide 16 FeaturesShow 16 Features
Not enough data
8.5
74
Monitoring
Not enough data
9.5
71
Not enough data
9.3
70
Not enough data
9.1
58
Not enough data
7.7
17
Management Tools
Not enough data
8.6
55
Not enough data
9.2
61
Not enough data
8.8
59
Generative AI
Not enough data
7.9
28
Not enough data
7.9
29
Agentic AI - Incident Management
Not enough data
8.3
15
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
8.2
15
Not enough data
7.9
15
Not enough data
8.4
15
Not enough data
8.3
15
AIOps PlatformsHide 18 FeaturesShow 18 Features
8.5
47
9.6
15
Functionality
8.5
38
9.8
11
8.3
38
10.0
10
8.8
42
9.8
14
Issue Resolution
8.8
42
9.3
14
8.7
41
9.5
14
8.4
42
9.6
12
Management
8.7
42
9.6
15
8.6
43
9.7
15
8.2
41
9.4
15
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Log MonitoringHide 13 FeaturesShow 13 Features
8.9
75
8.7
99
Visibility
9.0
70
9.2
97
8.8
69
9.2
97
8.5
70
9.0
96
Monitoring and Management
8.8
63
8.8
91
8.9
69
9.0
95
9.3
69
9.1
97
Agentic AI - Log Monitoring
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.3
32
Not enough data
8.2
32
Not enough data
8.5
32
Not enough data
8.4
32
Server MonitoringHide 18 FeaturesShow 18 Features
Not enough data
8.6
96
Visibility
Not enough data
9.1
91
Not enough data
9.2
89
Not enough data
9.0
90
Monitoring and Management
Not enough data
8.7
85
Not enough data
8.4
84
Not enough data
8.6
87
Not enough data
8.9
90
Not enough data
8.9
88
Not enough data
8.9
86
Cloud environment support
Not enough data
8.9
75
Not enough data
8.4
71
Agentic AI - Server Monitoring
Not enough data
8.3
16
Not enough data
8.3
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.3
18
Not enough data
8.5
17
Not enough data
8.5
16
Enterprise MonitoringHide 15 FeaturesShow 15 Features
8.7
64
Not enough data
Functionality
8.8
56
Not enough data
8.8
57
Not enough data
9.1
55
Not enough data
8.2
52
Not enough data
Management
8.3
54
Not enough data
8.4
56
Not enough data
8.8
55
Not enough data
9.0
55
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
8.9
13
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Log AnalysisHide 19 FeaturesShow 19 Features
8.4
68
8.9
77
Data Preparation
8.7
60
|
Verified
9.1
65
8.0
57
|
Verified
9.0
60
8.1
56
|
Verified
8.4
60
8.1
56
|
Verified
8.7
58
Analysis
8.4
58
|
Verified
9.1
61
8.3
57
|
Verified
9.1
62
8.5
58
|
Verified
9.1
66
8.2
58
|
Verified
9.0
66
8.5
62
|
Verified
9.3
66
7.9
54
|
Verified
9.0
62
Visualization
9.0
62
|
Verified
9.5
70
8.5
59
|
Verified
9.1
63
Agentic AI - Log Analysis
Not enough data
8.7
21
Not enough data
8.6
22
Not enough data
8.5
22
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.6
22
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
8.2
127
8.6
175
Monitoring
8.8
107
8.9
159
8.8
107
9.0
161
8.9
112
9.1
161
7.6
99
7.7
134
8.4
105
8.8
149
Response
8.7
109
9.1
163
8.6
109
8.9
158
8.1
107
8.6
149
Agentic AI - Application Performance Monitoring (APM)
6.7
9
8.4
49
7.0
9
8.6
49
6.5
8
8.4
50
6.7
8
8.3
49
7.0
9
8.2
50
Performance
8.7
108
8.6
145
8.2
108
8.4
139
Functionality
8.5
104
8.8
146
8.3
107
8.5
140
7.8
101
8.2
135
8.5
107
8.8
146
Container MonitoringHide 16 FeaturesShow 16 Features
8.4
43
8.6
37
Alerts management
8.2
41
8.4
34
7.7
41
8.3
35
8.7
41
9.0
36
Monitoring
8.8
42
8.6
36
9.2
42
9.4
36
8.9
42
8.7
36
9.2
42
9.1
36
Automation
8.1
41
8.1
35
8.2
41
8.4
36
Analysis
8.3
43
8.5
35
8.3
41
8.6
36
8.5
42
9.0
36
8.3
41
8.4
35
Issue Resolution
8.1
42
8.3
36
8.0
42
8.2
36
8.6
41
8.8
36
IT AlertingHide 8 FeaturesShow 8 Features
6.2
10
7.8
37
Generative AI
6.2
10
7.3
36
Agentic AI - IT Alerting
Not enough data
7.8
18
Not enough data
7.9
18
Not enough data
7.8
18
Not enough data
7.8
18
Not enough data
7.7
18
Not enough data
7.9
18
Not enough data
8.0
18
Application SecurityHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Observability SoftwareHide 20 FeaturesShow 20 Features
Not enough data
8.8
16
Telemetry Collection & Ingestion - Observability
Not enough data
9.1
15
Not enough data
9.3
15
Agentic AI - Observability Software
Not enough data
8.5
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
8.8
14
Not enough data
8.9
14
Visualization & Dashboards - Observability
Not enough data
9.3
15
Not enough data
8.9
15
Not enough data
9.1
15
Correlation & Root Cause Analysis - Observability
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
9.2
15
Scalability & Ecosystem Integration - Observability
Not enough data
8.8
15
Not enough data
8.7
15
AI Features - Observability
Not enough data
8.1
15
Not enough data
8.4
15
Not enough data
8.9
15
SAP StoreHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident ResponseHide 12 FeaturesShow 12 Features
7.9
51
Not enough data
Response
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Not enough data
Records
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Not enough data
Management
8.9
47
Not enough data
8.2
44
Not enough data
8.4
41
Not enough data
Generative AI
6.7
6
Not enough data
6.7
5
Not enough data
Categories
Categories
Shared Categories
Dynatrace
Dynatrace
New Relic
New Relic
Unique Categories
Dynatrace
New Relic
New Relic is categorized as Server Monitoring and Incident Management
Reviews
Reviewers' Company Size
Dynatrace
Dynatrace
Small-Business(50 or fewer emp.)
7.1%
Mid-Market(51-1000 emp.)
23.7%
Enterprise(> 1000 emp.)
69.2%
New Relic
New Relic
Small-Business(50 or fewer emp.)
27.9%
Mid-Market(51-1000 emp.)
42.8%
Enterprise(> 1000 emp.)
29.3%
Reviewers' Industry
Dynatrace
Dynatrace
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.3%
Insurance
9.0%
Banking
8.4%
Other
46.7%
New Relic
New Relic
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.2%
Internet
8.0%
Retail
2.4%
Other
38.4%
Alternatives
Dynatrace
Dynatrace Alternatives
Datadog
Datadog
Add Datadog
IBM Instana
IBM Instana
Add IBM Instana
Checkmk
Checkmk
Add Checkmk
LogicMonitor
LogicMonitor
Add LogicMonitor
New Relic
New Relic Alternatives
Datadog
Datadog
Add Datadog
IBM Instana
IBM Instana
Add IBM Instana
LogicMonitor
LogicMonitor
Add LogicMonitor
Splunk AppDynamics
Splunk AppDynamics
Add Splunk AppDynamics
Discussions
Dynatrace
Dynatrace Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
Dave A.
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
Karan S.
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello - Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
See all discussions
New Relic
New Relic Discussions
What is full stack visibility?
2 Comments
IT Education C.
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
Carl B.
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
Monty the Mongoose crying
New Relic has no more discussions with answers
See all discussions
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