# Dynatrace vs New Relic Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dynatrace excels in providing deep, real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly. This feature is particularly beneficial for teams managing complex environments.
- **Users say** New Relic shines in its unified observability platform, which integrates APM, logs, metrics, and traces into one cohesive experience. Reviewers appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and minimize downtime.
- **According to verified reviews** , Dynatrace&#39;s dashboards are praised for their comprehensive view of system performance, allowing users to monitor disk storage and CPU usage across multiple hosts effectively. This level of detail is crucial for teams needing to maintain optimal performance across their infrastructure.
- **Reviewers mention** that New Relic&#39;s user interface is a standout feature, with many users expressing their love for its enhanced UI capabilities. The ability to customize dashboards and access a wide range of metrics and logs in one place makes it a powerful tool for monitoring and analysis.
- **G2 reviewers highlight** that while Dynatrace has a strong focus on enterprise-level solutions, it may not be as accessible for smaller teams due to its entry-level pricing. Users note that the cost can be a barrier, especially for those in the mid-market segment.
- **Users report** that New Relic&#39;s flexibility and ease of setup are significant advantages, with many finding the onboarding process straightforward. This is particularly appealing for teams looking to implement observability solutions quickly without extensive configuration challenges.



---
## Frequently Asked Questions

### What is the difference between Dynatrace vs New Relic?

Dynatrace stands out for its full-stack AI-powered root-cause analysis and enterprise focus, while New Relic is favored for its ease of use and unified observability platform.

| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) |
| --- | --- |
| 4.5/5 (1,366 reviews) | 4.4/5 (586 reviews) |
| Enterprise | Mid-Market |
| 8.4 | 8.7 |
| 8.7 | 8.6 |
| AI-powered root-cause analysis and full-stack visibility | Unified observability and ease of use |



### How do the pricing models of Dynatrace and New Relic compare?

Dynatrace and New Relic are rated nearly equally on pricing satisfaction, with New Relic holding a slight edge in recent reviewer sentiment.

- **Dynatrace:** Reviewers frequently cite the pricing model as complex and expensive, especially for large-scale or enterprise deployments, with unpredictable costs as environments scale.
- **New Relic:** Reviewers note that while New Relic can become expensive as data ingestion grows, its pricing is considered more predictable and manageable for smaller teams, with recent reviews highlighting improved value perception.
- **Switching reasons:** Recent reviews mention switching to New Relic for more transparent pricing and to Dynatrace for advanced AI-driven analytics despite higher costs.



### What are the best alternatives to Dynatrace and New Relic?

The top three alternatives to Dynatrace and New Relic are Datadog, IBM Instana, and Checkmk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1,366 reviews) | Enterprise | Pricing model is complex and expensive for large-scale deployments | AI-powered root-cause analysis and full-stack visibility |
| [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing can rise quickly with data ingestion, but recent reviews note improved value | Unified observability and ease of use |
| [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Comprehensive monitoring and integrations |
| [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5 (481 reviews) | Mid-Market | — | Real-time observability and automation |
| [Checkmk](https://www.g2.com/products/checkmk/reviews) | 4.7/5 (305 reviews) | Mid-Market | — | Flexibility and ease of configuration |



### Which Application Performance Monitoring (APM) features should I prioritize when comparing Dynatrace and New Relic?

Buyers should prioritize AI-powered root-cause analysis, dashboard usability, integration breadth, real-time monitoring, and pricing transparency when comparing Dynatrace and New Relic.

- **AI-powered root-cause analysis:** Dynatrace is frequently cited for its Davis AI engine and automated root-cause analysis (53 all-time mentions for debugging), while New Relic is praised for distributed tracing and actionable insights (104 all-time mentions for insights).
- **Dashboard usability:** New Relic leads with 69 all-time mentions for dashboard usability and 64 for dashboard customization, compared to Dynatrace&#39;s 35 mentions for user interface and 41 for easy setup.
- **Integration breadth:** New Relic has 72 all-time mentions for integrations, with frequent references to Slack, Kubernetes, and Python; Dynatrace is cited for integrations with Slack, PagerDuty, and Microsoft Teams, but with fewer mentions.
- **Real-time monitoring:** New Relic has 137 all-time mentions for real-time monitoring, while Dynatrace has 39.
- **Pricing transparency:** Both products receive reviewer feedback on pricing complexity, with 83 all-time mentions of expense for New Relic and frequent recent mentions of unpredictable costs for Dynatrace.



### What are the pros and cons of Dynatrace vs New Relic?

Dynatrace&#39;s headline strength is AI-powered root-cause analysis, while New Relic excels in unified observability and dashboard usability.

- **Dynatrace strengths:** AI-powered root-cause analysis (53 all-time mentions for debugging), full-stack visibility, automated dependency mapping, and real-time monitoring (39 all-time mentions).
- **Dynatrace trade-offs:** Complex and expensive pricing model, steep learning curve (43 all-time mentions), and less intuitive dashboard customization.
- **New Relic strengths:** Unified observability platform, ease of use (150 all-time mentions), dashboard usability (69 all-time mentions), and broad integration support (72 all-time mentions).
- **New Relic trade-offs:** Pricing can escalate quickly with data ingestion (83 all-time mentions for expense), learning curve for advanced features (66 all-time mentions), and occasional UI complexity.



### Is Dynatrace or New Relic better for small businesses?

New Relic is the better fit for small businesses, as it is most popular in the Mid-Market segment and receives positive sentiment from smaller teams.

- **Dynatrace:** Largest segment is Enterprise; reviewers note the platform&#39;s power but cite high cost and complexity as barriers for small businesses.
- **New Relic:** Largest segment is Mid-Market; reviewers highlight ease of use, straightforward setup, and improved value perception for smaller teams.



### Which Application Performance Monitoring (APM) platform has better integrations?

New Relic is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Dynatrace:** Integrates with Slack (6 all-time mentions), PagerDuty (3), and Microsoft Teams (1); reviewers note integration breadth but with fewer mentions than New Relic.
- **New Relic:** Integrates with Slack (14 all-time mentions), Kubernetes (10), and Python (7); reviewers consistently highlight integration flexibility and ease of connecting with third-party tools.



### How do Dynatrace and New Relic compare on customer support?

Dynatrace and New Relic are rated at parity for Quality of Support, with Dynatrace at 8.7 and New Relic at 8.6.

- **Dynatrace:** Reviewers describe support as responsive and knowledgeable, with 32 all-time mentions for customer support and frequent praise for issue resolution.
- **New Relic:** Reviewers highlight helpful and knowledgeable support, with 7/7 scores in recent reviews and positive feedback on onboarding and troubleshooting assistance.



### Which is easier to implement, Dynatrace or New Relic?

New Relic holds a slight advantage in Ease of Setup, scoring 8.7 versus Dynatrace&#39;s 8.4, but both are rated highly for implementation.

- **Dynatrace:** Reviewers note that OneAgent deployment makes installation straightforward, but mention a learning curve for advanced features and configuration.
- **New Relic:** Reviewers consistently praise the straightforward initial setup, clear documentation, and quick onboarding, especially for basic monitoring and integrations.



### Which product has better Dashboards?

New Relic is favored for Dashboards, with higher all-time mention counts for dashboard usability and customization.

- **Dynatrace:** 35 all-time mentions for user interface, 41 for easy setup, and 29 for comprehensive monitoring; reviewers note powerful dashboards but cite less intuitive customization.
- **New Relic:** 69 all-time mentions for dashboard usability, 64 for dashboard customization, and 61 for dashboard quality; reviewers highlight intuitive, customizable dashboards and improved dashboard features in recent updates.



| | Dynatrace | New Relic | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,364 | 584 | 
| **Largest Market Segment** | Enterprise (69.4% of reviews) | Mid-Market (42.6% of reviews) | 
| **Entry Level Price** | Starts at $69  per month billed annually, per 8 GB Host | $0.00 | 

---
## Top Pros & Cons

### Dynatrace

Pros:
- Ease of Use (112 reviews)
- Insights (69 reviews)

Cons:
- Learning Curve (56 reviews)
- Missing Features (53 reviews)

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

---
## Ratings Comparison
| Rating | Dynatrace | New Relic | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1071 reviews) | 8.9 (499 reviews) | 
  | **Ease of Use** | 8.3 (1081 reviews) | 8.4 (505 reviews) | 
  | **Ease of Setup** | 8.4 (673 reviews) | 8.7 (287 reviews) | 
  | **Ease of Admin** | 8.2 (626 reviews) | 8.5 (199 reviews) | 
  | **Quality of Support** | 8.7 (1014 reviews) | 8.6 (439 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (623 reviews) | 8.5 (191 reviews) | 
  | **Product Direction (% positive)** | 9.3 (1045 reviews) | 8.6 (498 reviews) | 

---
## Pricing

### Dynatrace

#### Entry-Level Pricing

Plan: Full-stack monitoring

Price: Starts at $69  per month billed annually, per 8 GB Host

Description: Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale

Key Features:
- Application performance
- Infrastructure monitoring
- AIOps

[Browse all 3 editions](https://www.g2.com/products/dynatrace/pricing)

#### Free Trial

Yes

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.4/10 | 162 |
| **New Relic** | N/A | N/A |

#### User Behavior

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Click Tracking** | 8.9 (116 reviews) ✓ Verified | Not enough data | 
| **Mouse Movement ** | 8.0 (87 reviews) ✓ Verified | Not enough data | 
| **Frustration Tracking** | 8.3 (105 reviews) ✓ Verified | Not enough data | 

#### A/B Testing 

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Error and Bug Tracking** | 8.4 (101 reviews) ✓ Verified | Not enough data | 
| **Split URL Testing** | 8.0 (76 reviews) | Not enough data | 
| **Data Analysis** | 8.7 (110 reviews) ✓ Verified | Not enough data | 
| **Notes** | 8.1 (75 reviews) | Not enough data | 

#### Visitor Information

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **User Identification** | 8.6 (117 reviews) ✓ Verified | Not enough data | 
| **Search Box** | 8.4 (112 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.6/10 | 67 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Baseline** | 8.8 (62 reviews) | Not enough data | 
| **Alerting** | 9.0 (63 reviews) | Not enough data | 
| **Multi-Site Monitoring** | 8.5 (60 reviews) | Not enough data | 
| **Reporting** | 8.0 (59 reviews) | Not enough data | 
| **Multi-Channel Alerting** | 8.7 (54 reviews) | Not enough data | 
| **Location Insights** | 8.4 (58 reviews) | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **FTP Monitoring** | Not enough data | Not enough data | 
| **Mail Server Monitoring** | Not enough data | Not enough data | 
| **Transaction Monitoring** | Not enough data | Not enough data | 
| **Multi-Location Monitoring** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **SSL Monitoring** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 

#### Agentic AI - Website Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Remote Monitoring &amp; Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Availability Testing** | Not enough data | Not enough data | 
| **Website Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Configurable Alerts** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **For Websites** | Not enough data | Not enough data | 
| **Scheduled Testing** | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.7/10 | 184 |
| **New Relic** | 9.2/10 | 23 |

#### Experience

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Real-Time Monitoring** | 9.2 (159 reviews) | 9.6 (23 reviews) | 
| **Session Replay** | 8.5 (137 reviews) | 9.0 (20 reviews) | 
| **Behavioral Analysis** | 8.5 (134 reviews) | 9.1 (22 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 9.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 9.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.2 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (8 reviews) | 
| **Decision Making** | Not enough data | 8.9 (9 reviews) | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Content Management** | 8.4 (127 reviews) | 8.9 (19 reviews) | 
| **Alerts** | 8.6 (154 reviews) | 9.1 (22 reviews) | 
| **Budget Analysis** | 7.7 (102 reviews) | 8.3 (19 reviews) | 

#### Performance

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Uptime Monitoring** | 9.1 (152 reviews) | 9.6 (21 reviews) | 
| **Performance Monitoring** | 9.4 (158 reviews) | 9.6 (23 reviews) | 
| **Issue Tracking** | 8.5 (148 reviews) | 9.5 (23 reviews) | 
| **Resource Monitoring** | 9.0 (149 reviews) | 9.6 (20 reviews) | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.7/10 | 82 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Monitoring** | 8.9 (76 reviews) | Not enough data | 
| **Alerting** | 8.9 (74 reviews) | Not enough data | 
| **Logging** | 8.6 (71 reviews) | Not enough data | 
| **Response Time** | 9.0 (74 reviews) | Not enough data | 
| **Reporting** | 8.3 (71 reviews) | Not enough data | 
| **Data Visualization** | 8.7 (73 reviews) | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Transaction Monitoring** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Agentic AI - Database Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Capacity Planning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Resource Management** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Remote Monitoring &amp; Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Dependency Tracking** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Application-Level Analysis** | Not enough data | Not enough data | 
| **Multitenancy** | Not enough data | Not enough data | 
| **Query Analysis** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Automated Discovery** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Resource Optimization** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.7/10 | 52 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Performance Monitoring** | 9.0 (47 reviews) | Not enough data | 
| **Alerting** | 8.9 (46 reviews) | Not enough data | 
| **Improvement Suggestions** | 8.5 (42 reviews) | Not enough data | 
| **Multi-Network Capability** | 8.2 (43 reviews) | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Bandwidth Monitoring** | Not enough data | Not enough data | 
| **IP Address Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Multi-Location Monitoring** | Not enough data | Not enough data | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Performance Baseline** | 8.7 (46 reviews) | Not enough data | 
| **Data Visualization** | 8.8 (46 reviews) | Not enough data | 
| **Path Analysis** | Feature Not Available | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 

#### Analytics - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 
| **Packet &amp; Flow Analysis** | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Remote Monitoring &amp; Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Remote Monitoring &amp; Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Network Resource Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Self-Updating Maps** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Dependency Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Connectors** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Map Exporting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Color Codes/Icons** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Downtime Tracking** | Not enough data | Not enough data | 
| **Threshold Alerts** | Not enough data | Not enough data | 
| **Simple Network Management Protocol (SNMP)** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Network Mapping** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Virtualization** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Bug/Issue Capture** | Not enough data | Not enough data | 
| **Mobile Network Troubleshooting** | Not enough data | Not enough data | 
| **Issue Auditing** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.4/10 | 230 |
| **New Relic** | 8.5/10 | 99 |

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Usage Monitoring** | 9.0 (204 reviews) | 8.9 (89 reviews) | 
| **Database Monitoring** | 8.3 (190 reviews) | 8.7 (91 reviews) | 
| **API Monitoring** | 8.9 (185 reviews) | 8.9 (86 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (198 reviews) | 9.0 (89 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | 8.8 (21 reviews) | 

#### Administration

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Activity Monitoring** | 8.5 (172 reviews) | 8.6 (85 reviews) | 
| **Multi-Cloud Management** | 8.5 (155 reviews) | 8.5 (81 reviews) | 
| **Automation** | 8.4 (159 reviews) | 8.5 (77 reviews) | 
| **Auto-Scaling &amp; Resource Optimization** | Not enough data | 8.8 (20 reviews) | 

#### Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Reporting** | 8.2 (182 reviews) | 8.8 (87 reviews) | 
| **Dashboards and Visualizations** | 8.5 (201 reviews) | 9.3 (90 reviews) | 
| **Spend Forecasting and Optimization** | Feature Not Available | 7.9 (78 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (18 reviews) | 
| **Decision Making** | Not enough data | 8.1 (18 reviews) | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.0 (5 reviews) | 8.1 (17 reviews) | 
| **AI-Driven Insight Recommendations** | 7.7 (5 reviews) | 8.0 (17 reviews) | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 7.3/10 | 57 |
| **New Relic** | N/A | N/A |

#### Bug Reporting

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **User Reports &amp; Feedback** | 8.5 (39 reviews) | Not enough data | 
| **Tester Reports &amp; Feedback** | 7.9 (36 reviews) | Not enough data | 
| **Team Reports &amp; Comments** | 8.1 (36 reviews) | Not enough data | 

#### Bug Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Analytics** | 8.4 (37 reviews) | Not enough data | 
| **Bug History** | 8.2 (37 reviews) | Not enough data | 
| **Data Retention** | 7.9 (37 reviews) | Not enough data | 

#### Agentic AI - Bug Tracking

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Backlog Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Code Repository Integration** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Multiple Projects** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Bug/Issue Capture** | Not enough data | Not enough data | 
| **Bug Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | 8.5/10 | 75 |

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.5 (73 reviews) | 
| **Timely Alerts** | Not enough data | 9.4 (72 reviews) | 
| **TIcket Accuracy** | Not enough data | 9.1 (59 reviews) | 
| **AI Monitoring** | Not enough data | 7.9 (18 reviews) | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Management Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.7 (56 reviews) | 
| **Standardization** | Not enough data | 9.2 (62 reviews) | 
| **Lifecycle Visualization** | Not enough data | 8.9 (61 reviews) | 

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (29 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (30 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (16 reviews) | 
| **Decision Making** | Not enough data | 8.4 (16 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Safety Incident Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **OSHA Compliance** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **On Call Scheduling** | Not enough data | Not enough data | 
| **Investigation Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.5/10 | 51 |
| **New Relic** | 9.6/10 | 15 |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Artificial Intelligence** | 8.5 (39 reviews) | 9.8 (11 reviews) | 
| **Machine Learning** | 8.3 (39 reviews) | 10.0 (10 reviews) | 
| **Systems Monitoring** | 8.8 (43 reviews) | 9.8 (14 reviews) | 
| **IT Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 

#### Issue Resolution

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Root Cause Identification** | 8.8 (43 reviews) | 9.3 (14 reviews) | 
| **Proactive Identification** | 8.6 (43 reviews) | 9.5 (14 reviews) | 
| **Resolution Guidance** | 8.4 (42 reviews) | 9.6 (12 reviews) | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **System Integration** | 8.6 (44 reviews) | 9.6 (15 reviews) | 
| **Alerting** | 8.7 (45 reviews) | 9.7 (15 reviews) | 
| **Reporting** | 8.2 (42 reviews) | 9.4 (15 reviews) | 

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Generation** | 7.7 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (5 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Aggregation** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 7.8/10 | 76 |
| **New Relic** | 8.7/10 | 106 |

#### Visibility

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dashboards and Visualizations** | 9.0 (69 reviews) | 9.2 (100 reviews) | 
| **Alerts and Notifications** | 8.9 (69 reviews) | 9.2 (102 reviews) | 
| **Reporting** | 8.5 (69 reviews) | 9.0 (99 reviews) | 

#### Monitoring and Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Automation** | 8.8 (62 reviews) | 8.8 (94 reviews) | 
| **Performance Baseline** | 8.8 (68 reviews) | 9.0 (98 reviews) | 
| **Real-Time Monitoring** | 9.3 (69 reviews) | 9.2 (101 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (33 reviews) | 
| **Multi-step Planning** | 6.3 (5 reviews) | 8.3 (34 reviews) | 
| **Cross-system Integration** | 6.3 (5 reviews) | 8.3 (33 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (33 reviews) | 
| **Proactive Assistance** | 6.7 (5 reviews) | 8.4 (33 reviews) | 
| **Decision Making** | 5.3 (5 reviews) | 8.3 (34 reviews) | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | 8.7/10 | 99 |

#### Visibility 

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Activity Dashboard** | Not enough data | 9.2 (95 reviews) | 
| **Real-Time Notifications** | Not enough data | 9.2 (92 reviews) | 
| **Uptime Reporting** | Not enough data | 9.0 (91 reviews) | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Threshold Alerts** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Capacity Management** | Not enough data | 8.8 (87 reviews) | 
| **Automation** | Not enough data | 8.4 (85 reviews) | 
| **Performance Baseline** | Not enough data | 8.7 (88 reviews) | 
| **Bandwidth Monitoring** | Not enough data | 8.9 (91 reviews) | 
| **Immediate Alert Notification** | Not enough data | 8.9 (89 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 8.9 (87 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring &amp; Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **CPU Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Email Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Virtual Machine Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Database Monitoring** | Not enough data | Not enough data | 

#### Cloud environment support

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 8.9 (77 reviews) | 
| **Software Scaling** | Not enough data | 8.4 (73 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (18 reviews) | 
| **Decision Making** | Not enough data | 8.6 (17 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Capacity Planning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Authentication** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Data Migration** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Purchasing &amp; Receiving** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Event Tracking** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.1/10 | 69 |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Diverse Systems Monitoring** | 8.8 (59 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.8 (58 reviews) | Not enough data | 
| **Observability** | 9.1 (57 reviews) | Not enough data | 
| **AI/ML Integration** | 8.2 (53 reviews) | Not enough data | 

#### Management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Single Pane of Glass** | 8.3 (56 reviews) | Not enough data | 
| **Dashboards and Visualization** | 8.4 (60 reviews) | Not enough data | 
| **Performance Baselines** | 8.7 (57 reviews) | Not enough data | 
| **Alerting** | 9.0 (58 reviews) | Not enough data | 

#### Agentic AI - Enterprise Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.0 (5 reviews) | Not enough data | 
| **Decision Making** | 7.7 (5 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.9/10 | 13 |
| **New Relic** | N/A | N/A |

#### ServiceNow Apps

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **ServiceNow Integration** | 8.5 (9 reviews) | Not enough data | 
| **Value** | 9.3 (10 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.4/10 | 70 |
| **New Relic** | 8.9/10 | 82 |

#### Data Preparation

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Data Sources** | 8.7 (60 reviews) ✓ Verified | 9.1 (67 reviews) | 
| **Indexing** | 8.0 (57 reviews) ✓ Verified | 9.0 (62 reviews) | 
| **Automated Tagging** | 8.1 (57 reviews) ✓ Verified | 8.5 (62 reviews) | 
| **Data Blending** | 8.0 (58 reviews) ✓ Verified | 8.6 (60 reviews) | 

#### Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Track Trends** | 8.3 (59 reviews) ✓ Verified | 9.1 (62 reviews) | 
| **Detect Anomalies** | 8.3 (58 reviews) ✓ Verified | 9.1 (64 reviews) | 
| **Metric and Event Data** | 8.6 (60 reviews) ✓ Verified | 9.1 (68 reviews) | 
| **Search** | 8.2 (58 reviews) ✓ Verified | 9.0 (68 reviews) | 
| **Alerts** | 8.5 (63 reviews) ✓ Verified | 9.3 (69 reviews) | 
| **Live Tail** | 7.9 (55 reviews) ✓ Verified | 8.9 (63 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Visualization

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dashboards** | 9.0 (63 reviews) ✓ Verified | 9.5 (72 reviews) | 
| **Data Discovery** | 8.5 (59 reviews) ✓ Verified | 9.1 (65 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 

#### Agentic AI - Log Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (23 reviews) | 
| **Cross-system Integration** | 8.7 (5 reviews) | 8.6 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (23 reviews) | 
| **Decision Making** | Not enough data | 8.7 (23 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Continuous Monitoring** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Classification** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Pattern Detection and Recognition** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Event Tracking** | Not enough data | Not enough data | 
| **Log Collection** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Log Analysis** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Log Rotation** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Server Logs** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **PCI Compliance** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Log Parsing** | Not enough data | Not enough data | 
| **Archiving &amp; Retention** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.3/10 | 140 |
| **New Relic** | 8.7/10 | 188 |

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Performance Baselines** | 8.7 (109 reviews) | 8.9 (162 reviews) | 
| **Performance Analysis** | 8.7 (111 reviews) | 9.0 (169 reviews) | 
| **Transaction Monitoring** | 9.0 (121 reviews) | 9.2 (171 reviews) | 
| **AI/ML Assistance** | 7.6 (105 reviews) | 7.7 (136 reviews) | 
| **Multi-System Monitoring** | 8.5 (113 reviews) | 8.9 (156 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Container Monitoring** | Not enough data | Not enough data | 

#### Response

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Dashboards and Visualization** | 8.7 (114 reviews) | 9.1 (172 reviews) | 
| **Incident Alerting** | 8.6 (112 reviews) | 8.9 (164 reviews) | 
| **Root Cause Analysis (RCA)** | 8.2 (114 reviews) | 8.6 (157 reviews) | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (12 reviews) | 8.4 (52 reviews) | 
| **Cross-system Integration** | 7.7 (13 reviews) | 8.6 (54 reviews) | 
| **Adaptive Learning** | 7.0 (10 reviews) | 8.5 (53 reviews) | 
| **Proactive Assistance** | 7.0 (10 reviews) | 8.4 (51 reviews) | 
| **Decision Making** | 7.4 (11 reviews) | 8.2 (51 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Performance

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.7 (112 reviews) | 8.6 (152 reviews) | 
| **Performance Metrics** | 8.2 (110 reviews) | 8.5 (142 reviews) | 

#### Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Database Monitoring** | 8.5 (107 reviews) | 8.8 (149 reviews) | 
| **Dynamic Transaction Mapping** | 8.3 (109 reviews) | 8.5 (143 reviews) | 
| **Load Balancing** | 7.8 (105 reviews) | 8.2 (138 reviews) | 
| **Cloud Observability** | 8.5 (114 reviews) | 8.8 (151 reviews) | 
| **Server Monitoring** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Real-Time Data** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Bottleneck Identification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.4/10 | 44 |
| **New Relic** | 8.6/10 | 37 |

#### Alerts management

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Multi-mode alerts** | 8.2 (42 reviews) | 8.4 (34 reviews) | 
| **Opimization alerts** | 7.8 (42 reviews) | 8.3 (35 reviews) | 
| **Incident alerts** | 8.7 (42 reviews) | 9.0 (36 reviews) | 

#### Monitoring

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Resource utilization** | 8.7 (43 reviews) | 8.6 (36 reviews) | 
| **Real-time monitoring** | 9.1 (43 reviews) | 9.4 (36 reviews) | 
| **Performance baseline** | 8.8 (43 reviews) | 8.7 (36 reviews) | 
| **API monitoring** | 9.1 (43 reviews) | 9.1 (36 reviews) | 

#### Automation

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Resolution automation** | 8.2 (42 reviews) | 8.1 (35 reviews) | 
| **Automation** | 8.2 (42 reviews) | 8.4 (36 reviews) | 

#### Analysis

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Search** | 8.3 (44 reviews) | 8.5 (35 reviews) | 
| **Reporting** | 8.2 (42 reviews) | 8.6 (36 reviews) | 
| **Visualization** | 8.4 (43 reviews) | 9.0 (36 reviews) | 
| **Track trends** | 8.3 (42 reviews) | 8.4 (35 reviews) | 

#### Issue Resolution

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Root cause identification** | 8.1 (43 reviews) | 8.3 (36 reviews) | 
| **Resolution guidance** | 8.0 (43 reviews) | 8.2 (36 reviews) | 
| **Proactive identification** | 8.6 (42 reviews) | 8.8 (36 reviews) | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 5.4/10 | 12 |
| **New Relic** | 7.9/10 | 37 |

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Generation** | 6.1 (11 reviews) | 7.3 (37 reviews) | 

#### Agentic AI - IT Alerting

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (5 reviews) | 7.9 (19 reviews) | 
| **Multi-step Planning** | 5.7 (5 reviews) | 8.0 (19 reviews) | 
| **Cross-system Integration** | 6.1 (6 reviews) | 7.9 (19 reviews) | 
| **Adaptive Learning** | 5.0 (5 reviews) | 7.9 (19 reviews) | 
| **Natural Language Interaction** | 5.0 (5 reviews) | 7.8 (19 reviews) | 
| **Proactive Assistance** | 4.7 (5 reviews) | 8.0 (19 reviews) | 
| **Decision Making** | 4.3 (5 reviews) | 8.1 (19 reviews) | 

### Application Security

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Generative AI

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Runtime Application Self-Protection (RASP) Tools

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Threat Detection &amp; Response - Runtime Application Self-Protection (RASP)

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Threat Remediation** | Not enough data | Not enough data | 
| **Threat Detection** | Not enough data | Not enough data | 
| **Application Behavior Monitoring** | Not enough data | Not enough data | 
| **Intelligence and Reporting** | Not enough data | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | 8.1/10 | 8 |
| **New Relic** | 8.9/10 | 18 |

#### Telemetry Collection &amp; Ingestion - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 8.0 (5 reviews) | 9.2 (16 reviews) | 
| **OpenTelemetry Support** | 7.7 (5 reviews) | 9.4 (16 reviews) | 

#### Agentic AI - Observability Software

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (15 reviews) | 
| **Decision Making** | Not enough data | 9.0 (15 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Visualization &amp; Dashboards - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Service Dependency Mapping** | 8.3 (5 reviews) | 9.4 (16 reviews) | 
| **Unified Dashboard** | 8.3 (5 reviews) | 9.0 (16 reviews) | 
| **Trace Visualization** | Not enough data | 9.2 (16 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Correlation &amp; Root Cause Analysis - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | 9.2 (16 reviews) | 
| **Root Cause Detection** | 8.3 (6 reviews) | 9.4 (17 reviews) | 
| **Intelligent Alerting** | 8.3 (5 reviews) | 9.3 (16 reviews) | 

#### Scalability &amp; Ecosystem Integration - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Kubernetes Monitoring** | 8.3 (5 reviews) | 8.9 (16 reviews) | 
| **Hybrid/Multi-Cloud Support** | 9.0 (5 reviews) | 8.8 (16 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Container Monitoring** | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | 

#### AI Features - Observability

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Predictive Insights** | Not enough data | 8.2 (16 reviews) | 
| **Generative AI** | Not enough data | 8.5 (16 reviews) | 
| **AI Anomaly Detection** | 6.3 (5 reviews) | 9.0 (16 reviews) | 

#### Additional Functionality

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Load Balancing** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Log Management** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **Dynatrace** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Reliability Objectives &amp; Service Operations - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI &amp; SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling &amp; Reporting** | Not enough data | Not enough data | 

#### AI Detection &amp; Signal Quality - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation &amp; Noise Reduction** | Not enough data | Not enough data | 

#### Investigation &amp; Root Cause Analysis - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation &amp; Platform Controls - AI SRE Tools

| Feature | Dynatrace | New Relic | 
|---|---|---|
| **Automated Runbook &amp; Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs &amp; Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (10):** [Observability Software](https://www.g2.com/categories/observability-software), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)

**Unique to Dynatrace (8):** [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Runtime Application Self-Protection (RASP) Tools ](https://www.g2.com/categories/runtime-application-self-protection-rasp-tools), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Session Replay Software](https://www.g2.com/categories/session-replay), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Bug Tracking Software](https://www.g2.com/categories/bug-tracking)

**Unique to New Relic (2):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Incident Management Software](https://www.g2.com/categories/incident-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynatrace | New Relic | 
|---|---|---|
| **Small-Business** | 6.9% | 27.9% | 
| **Mid-Market** | 23.7% | 42.6% | 
| **Enterprise** | 69.4% | 29.5% | 

### By Industry

#### Dynatrace

- **Information Technology and Services:** 16.5%
- **Financial Services:** 10.3%
- **Computer Software:** 9.2%
- **Insurance:** 8.9%
- **Banking:** 8.4%
- **Telecommunications:** 4.9%
- **Hospital &amp; Health Care:** 4.5%
- **Retail:** 4.4%
- **Airlines/Aviation:** 2.4%
- **Transportation/Trucking/Railroad:** 2.2%
- **Other:** 28.3%

#### New Relic

- **Information Technology and Services:** 25.0%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.7%

---
## Alternatives

### Alternatives to Dynatrace

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (306 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (644 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (471 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (865 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (408 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (226 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)

### Alternatives to New Relic

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (644 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (408 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (343 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (226 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (306 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (432 reviews)

---
## Top Discussions

### Dynatrace

- Title: [What is Dynatrace used for?](https://www.g2.com/discussions/what-is-dynatrace-used-for) — 3 comments
  > **Top comment:** "Dynatrace is an Application Performance Management (APM) tool used to monitor and optimize software applications and infrastructure. It provides real-time..."
- Title: [what is the best way to AI integration in Energy and Utlilites services.](https://www.g2.com/discussions/24185-what-is-the-best-way-to-ai-integration-in-energy-and-utlilites-services) — 3 comments, 1 upvote
  > **Top comment:** "Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It&#39;s getting context from the installation of Dynatrace OneAgents..."
- Title: [What does Rookout do?](https://www.g2.com/discussions/what-does-rookout-do) — 2 comments
  > **Top comment:** "Remote non-blocking debug- breakpoint logs extraction from remote resources."
- Title: [Is there any capability that Dynatrace can&#39;t provide which is offered by Splunk?](https://www.g2.com/discussions/24178-is-there-any-capability-that-dynatrace-can-t-provide-which-is-offered-by-splunk) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mostofa. Hard for me to answer about Splunk&#39;s capabilities vs ours. I&#39;d recommend trying it and seeing for yourself.  They are different use cases.  "
- Title: [Not received reward for dynatrace review](https://www.g2.com/discussions/not-received-reward-for-dynatrace-review) — 1 comment, 1 upvote
  > **Top comment:** "i didnt get reward for review"

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynatrace-vs-new-relic)

