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# Datadog vs New Relic Comparison - What are their main differences?

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Pricing

**Datadog**
Free Trial

**$15.00** Other Per Month · Pro

**$23.00** Other Per Month · Enterprise

**$22.00** Other Per Month · DevSecOps Pro

**$34.00** Other Per Month · DevSecOps Enterprise

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**New Relic**
Free Trial

**$10.00** · Standard

**$49.00** · Pro

**Custom Quote Available** · Enterprise

**Pricing Insights**
from reviews

Perceived Cost

**Datadog**
$$$$$

**New Relic**
$$$$$

Average Discount

**Datadog**
13%4% more

**New Relic**
9%

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Time to Implement

**Datadog** 6 months
Based on 100 responses

**New Relic** 6 months
Based on 100 responses

Return on Investment

**Datadog** 6 months
Based on 100 responses

**New Relic** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Datadog**

Centralized Telemetry View (54)

Customizable Data Dashboards (47)

Expensive At Scale (44)

Steep Learning Curve (28)

**New Relic**

Ease of Use (97)

Real-time Monitoring (95)

Expensive (63)

Pricing Issues (53)

Integrations

**Datadog**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-elastic-container-service-amazon-ecs.jpg "Product Avatar Image")

Amazon Elastic Container...

](https://www.g2.com/products/amazon-elastic-container-service-amazon-ecs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6f7467a9095411d659210c508d7bb82a/amazon-elastic-kubernetes-service-amazon-eks.jpg "Product Avatar Image")

Amazon Elastic Kubernetes...

](https://www.g2.com/products/amazon-elastic-kubernetes-service-amazon-eks/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/aws-cloud-development-kit-aws-cdk.png "Product Avatar Image")

AWS Cloud Development Kit...

](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[
View all
](https://www.g2.com/products/datadog/integrations)

**New Relic**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e807349c86b0bfdc36962d7c0ab8e3c9/alertops.png "Product Avatar Image")

AlertOps

](https://www.g2.com/products/alertops/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-api-gateway.jpg "Product Avatar Image")

Amazon API Gateway

](https://www.g2.com/products/amazon-api-gateway/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-cloudfront.jpg "Product Avatar Image")

CloudFront

](https://www.g2.com/products/amazon-cloudfront/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-connect.jpg "Product Avatar Image")

Connect

](https://www.g2.com/products/amazon-connect/reviews)[
View all
](https://www.g2.com/products/new-relic/integrations)

Screenshots

**Datadog**
 ![Datadog screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/144135/ThreePillarsObservability-2a.gif)

**New Relic**
 ![New Relic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1481456/service-map-dark.jpg)

**Ratings**
from reviews

Meets Requirements

**Datadog**

**8.8** /10

Based on 540 responses

**New Relic**

**8.9** /10

Based on 503 responses

Ease of Use

**Datadog**

**8.2** /10

Based on 642 responses

**New Relic**

**8.4** /10

Based on 509 responses

Ease of Setup

**Datadog**

**8.3** /10

Based on 408 responses

**New Relic**

**8.7** /10

Based on 291 responses

Ease of Admin

**Datadog**

**8.4** /10

Based on 234 responses

**New Relic**

**8.4** /10

Based on 201 responses

Quality of Support

**Datadog**

**8.4** /10

Based on 480 responses

**New Relic**

**8.5** /10

Based on 443 responses

Has the product been a good partner in doing business?

**Datadog**

**8.5** /10

Based on 220 responses

**New Relic**

**8.5** /10

Based on 193 responses

Product Direction (% positive)

**Datadog**

**9.0** /10

Based on 521 responses

**New Relic**

**8.6** /10

Based on 501 responses

**Features**
ratings from reviews

Cloud Infrastructure Monitoring

**8.3** /10

Based on 153 responses

**8.5** /10

Based on 99 responses

AIOps Platforms

**9.2** /10

Based on 24 responses

**9.6** /10

Based on 15 responses

Log Monitoring

**8.2** /10

Based on 111 responses

**8.7** /10

Based on 106 responses

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Server Monitoring

**8.2** /10

Based on 80 responses

**8.7** /10

Based on 103 responses

Log Analysis

**8.3** /10

Based on 82 responses

**8.9** /10

Based on 82 responses

Application Performance Monitoring (APM)

**8.4** /10

Based on 153 responses

**8.7** /10

Based on 191 responses

Container Monitoring

**8.5** /10

Based on 52 responses

**8.6** /10

Based on 37 responses

IT Alerting

**8.0** /10

Based on 18 responses

**7.9** /10

Based on 37 responses

Observability Software

**8.7** /10

Based on 13 responses

**8.9** /10

Based on 18 responses

Cloud Cost Management

**7.8** /10

Based on 8 responses

Not enough data

Website Monitoring

**8.1** /10

Based on 79 responses

Not enough data

Digital Experience Monitoring (DEM)

Not enough data

**9.2** /10

Based on 23 responses

Database Monitoring

**8.7** /10

Based on 112 responses

Not enough data

Network Monitoring

**8.9** /10

Based on 63 responses

Not enough data

Network Traffic Analysis (NTA)

**8.6** /10

Based on 13 responses

Not enough data

Incident Management

Not enough data

**8.5** /10

Based on 75 responses

Enterprise Monitoring

**8.4** /10

Based on 80 responses

Not enough data

Observability Pipeline

**7.1** /10

Based on 9 responses

Not enough data

Security Information and Event Management (SIEM)

**8.8** /10

Based on 15 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
21.1%

Mid-Market(51-1000 emp.)
45.8%

Enterprise(\> 1000 emp.)
33.0%

Small-Business(50 or fewer emp.)
21.1%

Mid-Market(51-1000 emp.)
45.8%

Enterprise(\> 1000 emp.)
33.0%

Small-Business(50 or fewer emp.)
27.9%

Mid-Market(51-1000 emp.)
43.0%

Enterprise(\> 1000 emp.)
29.1%

Small-Business(50 or fewer emp.)
27.9%

Mid-Market(51-1000 emp.)
43.0%

Enterprise(\> 1000 emp.)
29.1%

**Reviewers' Industry**

[![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog")](https://www.g2.com/products/datadog/reviews)
Datadog

Information Technology and Services
18.6%

Computer Software
17.8%

Financial Services
9.0%

Internet
4.0%

Computer & Network Security
3.3%

Other
47.4%

[![New Relic](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic")](https://www.g2.com/products/new-relic/reviews)
New Relic

Information Technology and Services
24.9%

Computer Software
17.6%

Financial Services
9.0%

Internet
7.9%

Retail
2.3%

Other
38.3%

Alternatives

**Datadog Alternatives**

 ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")

[
Dynatrace
](/products/dynatrace/reviews)

 ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana")

[
IBM Instana
](/products/ibm-instana/reviews)

 ![Checkmk](https://images.g2crowd.com/uploads/product/hd_favicon/541d0e65c6998d9d32df26ea47566f16/checkmk.svg "Checkmk")

[
Checkmk
](/products/checkmk/reviews)

 ![Coralogix](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d3d49a98db6a061d2ddfe6104ef7fd88/coralogix.png "Coralogix")

[
Coralogix
](/products/coralogix/reviews)

**New Relic Alternatives**

 ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")

[
Dynatrace
](/products/dynatrace/reviews)

 ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana")

[
IBM Instana
](/products/ibm-instana/reviews)

 ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor")

[
LogicMonitor
](/products/logicmonitor/reviews)

 ![Splunk AppDynamics](https://images.g2crowd.com/uploads/product/hd_favicon/d1c3d4fa722ee737d472fb64763965fb/splunk-appdynamics.svg "Splunk AppDynamics")

[
Splunk AppDynamics
](/products/splunk-appdynamics/reviews)

## Datadog vs New Relic FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Datadog vs New Relic?

Datadog and New Relic are both highly rated enterprise monitoring platforms, but Datadog is most frequently cited for its integrations and dashboard usability, while New Relic is noted for its ease of use and real-time monitoring.

| | [Datadog](https://www.g2.com/products/datadog/reviews) | [New Relic](https://www.g2.com/products/new-relic/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (726 reviews) | 4.4/5 (586 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 8.3 | 8.7 |
| Quality of Support score | 8.4 | 8.6 |
| Top Reviewer-Cited Strength | Integrations (86 all-time mentions) | Ease of Use (150 all-time mentions) |

### How do the pricing models of Datadog and New Relic compare?

New Relic is rated higher for value, with a Price/Cost satisfaction score advantage over Datadog.

- **Datadog:** In recent reviews, many users highlight that Datadog's pricing can escalate quickly as usage grows, especially with high log ingestion and feature enablement.
- **New Relic:** Reviewers note that while New Relic's costs can also rise with data volume, its pricing is seen as more predictable and meets expectations for many teams.
- **Switching reasons:** Several reviewers mention switching to New Relic for more transparent pricing and to better control monitoring costs at scale.

### What are the best alternatives to Datadog and New Relic?

The top three alternatives to Datadog and New Relic are Dynatrace, IBM Instana, and Checkmk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | Pricing can escalate quickly with usage | Integrations (86 all-time mentions) |
| [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5 (586 reviews) | Mid-Market | Pricing is more predictable, but can rise with data volume | Ease of Use (150 all-time mentions) |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | — |
| [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5 (481 reviews) | Mid-Market | — | — |
| [Checkmk](https://www.g2.com/products/checkmk/reviews) | 4.7/5 (305 reviews) | Mid-Market | — | — |

### Which Enterprise Monitoring features should I prioritize when comparing Datadog and New Relic?

Buyers should prioritize dashboards, integrations, alerting systems, real-time monitoring, and ease of use when comparing Datadog and New Relic.

- **Dashboards:** Datadog (65 all-time mentions), New Relic (61 all-time mentions)
- **Integrations:** Datadog (86 all-time mentions), New Relic (72 all-time mentions)
- **Alerting System:** Datadog (71 all-time mentions), New Relic (78 all-time mentions)
- **Real-time Monitoring:** Datadog (122 all-time mentions), New Relic (137 all-time mentions)
- **Ease of Use:** Datadog (145 all-time mentions), New Relic (150 all-time mentions)

### What are the pros and cons of Datadog vs New Relic?

Datadog's headline strength is its integrations, while New Relic's is its ease of use.

- **Datadog strengths:** Integrations (86 all-time mentions), dashboard usability (71), real-time monitoring (122), and log management (82).
- **Datadog trade-offs:** Expensive (92), learning curve (73), pricing issues (71), and cost management (65).
- **New Relic strengths:** Ease of use (150), real-time monitoring (137), insights (104), and dashboard customization (64).
- **New Relic trade-offs:** Expensive (83), pricing issues (68), learning curve (66), and complexity for new users.

### Is Datadog or New Relic better for small businesses?

New Relic is a better fit for small businesses, as recent reviews highlight its ease of use and straightforward setup for smaller teams.

- **Datadog:** Largest segment is Mid-Market; reviewers note a learning curve and cost management challenges for smaller deployments.
- **New Relic:** Largest segment is Mid-Market; reviewers in small-business contexts praise its intuitive dashboards and rapid onboarding.

### Which Enterprise Monitoring platform has better integrations?

Datadog is favored for integrations, with more reviewer-cited integration mentions than New Relic.

- **Datadog:** Slack (29 all-time mentions), Kubernetes (16), PagerDuty (16); integrations are a frequently cited strength with 86 all-time mentions.
- **New Relic:** Slack (14 all-time mentions), Kubernetes (10), Python (7); integrations are cited in 72 all-time reviews.

### How do Datadog and New Relic compare on customer support?

Datadog and New Relic are rated nearly identically on Quality of Support, with Datadog at 8.4 and New Relic at 8.6, a difference below the materiality threshold.

- **Datadog:** Reviewers describe support as responsive and helpful, with many citing positive experiences and a 7.0 support score in recent reviews.
- **New Relic:** Reviewers consistently mention knowledgeable and responsive support, with a 7.0 support score in recent reviews.

### Which is easier to implement, Datadog or New Relic?

New Relic is rated higher for Ease of Setup, with a score of 8.7 compared to Datadog's 8.3, a difference above the materiality threshold.

- **Datadog:** Reviewers note that setup is generally straightforward but can become complex with advanced configurations or large-scale deployments.
- **New Relic:** Reviewers highlight quick onboarding, clear documentation, and smooth integration, especially for new users and smaller teams.

### Which product has better Dashboards?

Both Datadog and New Relic are highly rated for dashboards, with near-equal all-time mention counts and strong reviewer sentiment.

- **Datadog:** Dashboards cited in 65 all-time reviews; dashboard usability is a recurring strength, and reviewers praise customization and visualization options.
- **New Relic:** Dashboards cited in 61 all-time reviews; dashboard customization and usability are frequently mentioned, with reviewers highlighting intuitive design and actionable insights.