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At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Mid-Market (42.8% of reviews)
Entry-Level Pricing
$0 Per host, per month
$0.00
Datadog
Star Rating
(675)4.4 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plansNew Relic
Star Rating
(569)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Datadog and New Relic have a strong focus on real-time monitoring, with Datadog scoring 9.1 and New Relic slightly higher at 9.3. Reviewers mention that Datadog's real-time monitoring capabilities are robust, particularly for cloud infrastructure, while New Relic excels in providing detailed insights into application performance.
- Reviewers mention that New Relic's dashboards and visualizations are particularly praised, scoring 9.3 compared to Datadog's 8.9. Users say that New Relic's visualizations are more intuitive and customizable, making it easier to track key metrics at a glance.
- Users on G2 highlight the ease of setup as a significant advantage for New Relic, which scored 8.7 compared to Datadog's 8.3. Reviewers mention that New Relic's onboarding process is streamlined, allowing teams to get started quickly without extensive configuration.
- Reviewers mention that Datadog shines in its artificial intelligence capabilities, scoring 9.1, while New Relic leads in machine learning with a perfect score of 10. Users report that Datadog's AI features, such as anomaly detection, are effective, but New Relic's machine learning tools provide deeper insights into performance trends.
- Users say that both products offer strong support, with Datadog scoring 8.3 and New Relic at 8.5. Reviewers mention that New Relic's customer support is particularly responsive, which can be crucial for teams needing immediate assistance during critical incidents.
- G2 users report that both platforms are well-suited for mid-market companies, with Datadog capturing 46.8% of reviews and New Relic at 43.5%. Reviewers mention that both tools provide the necessary features for scaling operations, but Datadog is often noted for its flexibility in integrating with various cloud services.
Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Core collection and visualization features
- Discussion Group Supported
- 1-Day Metric Retention
- Up to 5 Hosts
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Datadog
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.8
499
8.9
485
Ease of Use
8.2
600
8.4
491
Ease of Setup
8.3
368
8.7
274
Ease of Admin
8.4
224
8.5
196
Quality of Support
8.3
446
8.5
427
Has the product been a good partner in doing business?
8.5
211
8.5
188
Product Direction (% positive)
9.0
484
8.6
484
Features by Category
Operations
7.8
6
Not enough data
8.1
6
Not enough data
7.1
8
Not enough data
8.0
5
Not enough data
Cost Optimization
7.7
8
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
Administration
8.3
6
Not enough data
8.1
7
Not enough data
7.3
5
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
54
Not enough data
9.3
68
Not enough data
9.1
62
Not enough data
8.8
55
Not enough data
8.9
57
Not enough data
9.0
50
Not enough data
Agentic AI - Website Monitoring
7.3
5
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Experience
Not enough data
9.5
20
Not enough data
8.9
19
Not enough data
8.9
19
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Management
Not enough data
8.8
18
Not enough data
9.0
20
Not enough data
8.3
19
Performance
Not enough data
9.6
19
Not enough data
9.6
20
Not enough data
9.4
20
Not enough data
9.6
19
Functionality
9.2
104
Not enough data
9.1
105
Not enough data
9.3
89
Not enough data
8.9
104
Not enough data
8.8
88
Not enough data
8.9
93
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
52
Not enough data
9.3
57
Not enough data
8.2
43
Not enough data
8.5
45
Not enough data
Monitoring - Network Monitoring
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Management
8.7
49
Not enough data
9.0
50
Not enough data
8.8
47
Not enough data
Analytics - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
Security - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Network Performance - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
AI Automation - Network Monitoring
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
119
8.9
87
8.6
115
8.7
90
8.8
110
8.9
85
8.7
129
9.0
88
8.3
7
8.8
20
Administration
8.5
114
8.6
85
8.5
94
8.5
81
8.3
93
8.5
77
8.6
7
8.8
20
Analysis
8.5
112
8.8
87
8.9
117
9.3
89
Feature Not Available
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
7.9
8
8.2
18
8.8
8
8.2
18
7.3
8
7.9
18
7.5
8
7.9
18
7.9
8
8.1
18
7.9
7
8.1
18
AI Automation - Cloud Infrastructure Monitoring
8.1
7
8.1
17
7.4
7
8.0
17
Automation
Feature Not Available
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Functionality
8.7
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
9.2
10
Not enough data
Incident Management
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Not enough data
Monitoring
Not enough data
9.5
71
Not enough data
9.3
70
Not enough data
9.1
58
Not enough data
7.7
17
Management Tools
Not enough data
8.6
55
Not enough data
9.2
61
Not enough data
8.8
59
Generative AI
Not enough data
7.9
28
Not enough data
7.9
29
Agentic AI - Incident Management
Not enough data
8.3
15
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
8.2
15
Not enough data
7.9
15
Not enough data
8.4
15
Not enough data
8.3
15
Functionality
9.1
16
9.8
11
8.5
17
10.0
10
9.4
21
9.8
14
Issue Resolution
9.0
19
9.3
14
9.1
16
9.5
14
Feature Not Available
9.6
12
Management
8.7
19
9.6
15
9.6
19
9.7
15
8.9
19
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.9
87
9.2
97
9.0
86
9.2
97
8.8
79
9.0
96
Monitoring and Management
8.2
82
8.8
91
8.7
84
9.0
95
9.0
88
9.1
97
Agentic AI - Log Monitoring
7.1
7
8.3
32
7.4
7
8.3
32
8.1
7
8.3
32
7.4
7
8.3
32
7.9
7
8.2
32
7.4
7
8.5
32
7.6
7
8.4
32
Visibility
8.9
77
9.1
91
8.6
71
9.2
89
8.2
69
9.0
90
Monitoring and Management
8.4
70
8.7
85
7.6
65
8.4
84
8.4
67
8.6
87
9.0
70
8.9
90
8.8
66
8.9
88
8.3
71
8.9
86
Cloud environment support
8.1
62
8.9
75
8.0
59
8.4
71
Agentic AI - Server Monitoring
7.7
5
8.3
16
8.0
5
8.3
16
9.0
5
8.2
16
7.0
5
8.3
16
7.3
5
8.3
18
7.0
5
8.5
17
7.7
5
8.5
16
Functionality
8.6
45
Not enough data
8.8
45
Not enough data
8.9
47
Not enough data
7.9
41
Not enough data
Management
8.5
44
Not enough data
8.6
47
Not enough data
8.2
43
Not enough data
9.0
48
Not enough data
Agentic AI - Enterprise Monitoring
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
8.1
8
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Preparation
8.6
63
|
Verified
9.1
65
8.4
62
|
Verified
9.0
60
7.9
60
|
Verified
8.4
60
7.9
60
|
Verified
8.7
58
Analysis
8.6
59
|
Verified
9.1
61
8.4
66
|
Verified
9.1
62
8.8
67
|
Verified
9.1
66
8.5
70
|
Verified
9.0
66
8.6
60
|
Verified
9.3
66
8.7
58
|
Verified
9.0
62
Visualization
8.8
72
|
Verified
9.5
70
8.7
62
|
Verified
9.1
63
Agentic AI - Log Analysis
7.7
5
8.7
21
8.0
5
8.6
22
9.0
5
8.5
22
7.7
5
8.6
22
8.0
5
8.6
22
7.3
5
8.7
22
7.7
5
8.6
22
Monitoring
8.6
112
8.9
159
8.9
104
9.0
161
8.8
114
9.1
161
7.3
98
7.7
134
8.4
104
8.8
149
Response
8.9
121
9.1
163
8.8
108
8.9
158
8.0
102
8.6
149
Agentic AI - Application Performance Monitoring (APM)
7.4
12
8.4
49
8.1
12
8.6
49
7.9
12
8.4
50
8.1
12
8.3
49
7.9
12
8.2
50
Performance
8.5
116
8.6
145
8.3
102
8.4
139
Functionality
8.5
103
8.8
146
8.1
95
8.5
140
Feature Not Available
8.2
135
8.5
110
8.8
146
Alerts management
8.7
42
8.4
34
8.0
44
8.3
35
8.6
46
9.0
36
Monitoring
8.6
37
8.6
36
9.1
40
9.4
36
8.7
42
8.7
36
9.1
37
9.1
36
Automation
8.2
37
8.1
35
8.4
35
8.4
36
Analysis
8.1
40
8.5
35
8.3
43
8.6
36
9.2
42
9.0
36
8.5
41
8.4
35
Issue Resolution
8.3
36
8.3
36
7.6
39
8.2
36
8.4
34
8.8
36
Generative AI
7.4
16
7.3
36
Agentic AI - IT Alerting
7.2
6
7.8
18
7.8
6
7.9
18
9.2
6
7.8
18
8.1
6
7.8
18
8.1
6
7.7
18
8.1
6
7.9
18
8.3
6
8.0
18
Data Management - Observability Pipeline
7.8
6
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.0
9
Not enough data
Performance - Observability Pipeline
6.7
8
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
AI - Observability Pipeline
6.4
7
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Compliance - Observability Pipeline
6.9
6
Not enough data
6.1
6
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
8.1
7
9.1
15
8.8
7
9.3
15
Agentic AI - Observability Software
Not enough data
8.5
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
8.8
14
Not enough data
8.9
14
Visualization & Dashboards - Observability
8.6
7
9.3
15
8.8
7
8.9
15
9.0
7
9.1
15
Correlation & Root Cause Analysis - Observability
9.0
7
9.1
15
8.1
7
9.3
15
8.3
7
9.2
15
Scalability & Ecosystem Integration - Observability
9.3
7
8.8
15
8.6
7
8.7
15
AI Features - Observability
7.9
7
8.1
15
8.8
7
8.4
15
8.3
7
8.9
15
Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
46
Not enough data
Records
9.2
53
Not enough data
8.9
51
Not enough data
8.5
58
Not enough data
Management
9.2
54
Not enough data
8.4
50
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
12
Not enough data
7.9
12
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.7
14
Not enough data
Network Management
8.8
11
Not enough data
8.3
11
Not enough data
9.4
12
Not enough data
Incident Management
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
Security Intelligence
7.9
12
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datadog and New Relic are categorized as Observability Software, Server Monitoring, Log Monitoring, AIOps Platforms, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), and Digital Experience Monitoring (DEM)
Unique Categories
Datadog is categorized as Observability Pipeline, Enterprise Monitoring, Network Traffic Analysis (NTA), Database Monitoring, IoT Device Management Platforms, IoT Analytics Platforms, Website Monitoring, Incident Response, Security Information and Event Management (SIEM), API Marketplace, Network Monitoring, and Cloud Cost Management
New Relic is categorized as Incident Management
Reviews
Reviewers' Company Size
Datadog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.1%
Computer Software
17.1%
Financial Services
8.5%
Internet
4.2%
Retail
3.0%
Other
48.1%
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.2%
Internet
8.0%
Retail
2.4%
Other
38.4%
Discussions
What is the use of Datadog?
3 Comments
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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