Compare New Relic One Software and Rollbar 
Featured Products
At a Glance
Market Segments
Mid-Market (42.4% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
$0.00
$0.00
New Relic
Star Rating
(585)4.4 out of 5
Market Segments
Mid-Market (42.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansRollbar
Star Rating
(172)4.5 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a comprehensive observability platform, integrating APM, logs, metrics, and traces into one interface. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and minimize downtime.
- Users say Rollbar stands out for its simplicity and ease of setup, with many noting that it requires little to no learning curve. Reviewers highlight its seamless integration with Ruby on Rails, making it a reliable choice for developers looking for straightforward error tracking.
- According to verified reviews, New Relic's user interface is highly praised for its enhanced capabilities, allowing users to access all infrastructure-related dashboards, logs, and metrics in one place. This unified experience is a significant advantage for teams managing complex systems.
- Reviewers mention that while Rollbar offers great value for money and is easy to query, it may not provide the same depth of features as New Relic. Users appreciate Rollbar's focus on error tracking but note that it lacks some advanced monitoring capabilities found in New Relic.
- G2 reviewers highlight that Rollbar's quality of support is notably high, with many users feeling that the company is a good partner in business. This level of support can be crucial for small businesses that may not have extensive technical resources.
- Users report that New Relic's performance monitoring features are robust, with capabilities like synthetic monitoring and dynamic transaction mapping receiving positive feedback. This makes it a strong choice for organizations that require detailed insights into application performance.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Rollbar
Free
$0.00
All the basic features that help you discover, predict and remediate errors.
- 5,000 error events monthly
- Real-time feed and alerts
- Intelligent error grouping
Free Trial
New Relic
Free Trial is available
Rollbar
Free Trial is available
Ratings
Meets Requirements
8.9
497
8.9
143
Ease of Use
8.4
503
8.7
145
Ease of Setup
8.7
285
9.2
59
Ease of Admin
8.5
199
9.0
57
Quality of Support
8.6
438
9.2
90
Has the product been a good partner in doing business?
8.5
191
9.5
46
Product Direction (% positive)
8.6
496
7.5
136
Features by Category
Experience
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Not enough data
9.1
22
Not enough data
8.3
19
Not enough data
Performance
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Not enough data
Monitoring
8.9
88
Not enough data
8.7
90
Not enough data
8.9
85
Not enough data
9.0
88
Not enough data
8.8
21
Not enough data
Administration
8.6
84
Not enough data
8.5
80
Not enough data
8.5
76
Not enough data
8.8
20
Not enough data
Analysis
8.7
86
Not enough data
9.3
89
Not enough data
7.9
77
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
17
Not enough data
8.0
17
Not enough data
Bug Reporting
Not enough data
8.8
48
Not enough data
8.8
38
Not enough data
8.5
51
Bug Monitoring
Not enough data
8.9
69
Not enough data
9.2
72
Not enough data
8.8
72
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.3
15
Not enough data
9.5
16
Not enough data
8.3
10
Crash Data
Not enough data
8.1
14
Not enough data
7.6
13
Not enough data
8.1
13
Metrics
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
5.6
6
Not enough data
5.3
5
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
100
Not enough data
9.2
102
Not enough data
9.0
99
Not enough data
Monitoring and Management
8.8
94
Not enough data
9.1
98
Not enough data
9.2
101
Not enough data
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
94
Not enough data
9.2
91
Not enough data
9.0
90
Not enough data
Monitoring and Management
8.8
86
Not enough data
8.4
84
Not enough data
8.6
87
Not enough data
8.9
90
Not enough data
8.9
88
Not enough data
8.9
86
Not enough data
Cloud environment support
8.9
76
Not enough data
8.4
72
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Data Preparation
9.1
67
Not enough data
9.0
62
Not enough data
8.5
62
Not enough data
8.6
60
Not enough data
Analysis
9.1
62
Not enough data
9.1
64
Not enough data
9.2
69
Not enough data
9.1
68
Not enough data
9.4
69
Not enough data
8.9
64
Not enough data
Visualization
9.5
73
Not enough data
9.1
65
Not enough data
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
163
8.3
9
9.0
169
8.2
10
9.2
170
7.8
13
7.7
137
6.0
8
8.9
154
8.1
9
Response
9.1
170
8.0
14
8.9
164
8.6
15
8.6
155
7.8
13
Agentic AI - Application Performance Monitoring (APM)
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Not enough data
Performance
8.6
152
6.8
11
8.5
143
6.4
11
Functionality
8.8
150
6.9
8
8.5
144
6.9
8
8.2
139
6.5
8
8.8
152
7.3
10
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
5.0
6
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Metrics
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
5.6
6
Not enough data
5.3
5
Categories
Categories
Shared Categories
New Relic and Rollbar are categorized as IT Alerting and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rollbar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
17.6%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.1%
Computer Software
26.7%
Information Technology and Services
20.6%
Internet
6.1%
Financial Services
5.5%
Health, Wellness and Fitness
3.0%
Other
38.2%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Why isn't there a iOS/Android app to get push notifications?
1 Comment
BD
You can do what I do, and setup a filter on your mobile email app. So when you get an email from Rollbar you get a notification on your phone. This has saved...Read more
What is rollbar software?
1 Comment
SS
It’s a bug tracking & monitoring solution for many frameworks & programming languages helps in making code reliable & bug freeRead more
Are rollbars free?
1 Comment
Official Response from Rollbar
YES! Rollbar provides a free forever account. You can sign up today https://rollbar.com/signupRead more
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