# New Relic vs Rollbar Comparison
---
## AI Generated Summary
- **G2 reviewers report** that New Relic excels in providing a comprehensive observability platform, integrating APM, logs, metrics, and traces into one interface. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and minimize downtime.
- **Users say** Rollbar stands out for its simplicity and ease of setup, with many noting that it requires little to no learning curve. Reviewers highlight its seamless integration with Ruby on Rails, making it a reliable choice for developers looking for straightforward error tracking.
- **According to verified reviews** , New Relic's user interface is highly praised for its enhanced capabilities, allowing users to access all infrastructure-related dashboards, logs, and metrics in one place. This unified experience is a significant advantage for teams managing complex systems.
- **Reviewers mention** that while Rollbar offers great value for money and is easy to query, it may not provide the same depth of features as New Relic. Users appreciate Rollbar's focus on error tracking but note that it lacks some advanced monitoring capabilities found in New Relic.
- **G2 reviewers highlight** that Rollbar's quality of support is notably high, with many users feeling that the company is a good partner in business. This level of support can be crucial for small businesses that may not have extensive technical resources.
- **Users report** that New Relic's performance monitoring features are robust, with capabilities like synthetic monitoring and dynamic transaction mapping receiving positive feedback. This makes it a strong choice for organizations that require detailed insights into application performance.



| | New Relic | Rollbar | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 583 | 172 | 
| **Largest Market Segment** | Mid-Market (42.5% of reviews) | Small-Business (61.8% of reviews) | 
| **Entry Level Price** | $0.00 | $0.00 | 

---
## Top Pros & Cons

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

### Rollbar

Pros:
- Easy Setup (1 reviews)
- Setup Ease (1 reviews)

Cons:
- Error Handling (1 reviews)

---
## Ratings Comparison
| Rating | New Relic | Rollbar | 
|---|---|---|
  | **Meets Requirements** | 8.9 (498 reviews) | 8.9 (143 reviews) | 
  | **Ease of Use** | 8.4 (504 reviews) | 8.7 (145 reviews) | 
  | **Ease of Setup** | 8.7 (286 reviews) | 9.2 (59 reviews) | 
  | **Ease of Admin** | 8.5 (199 reviews) | 9.0 (57 reviews) | 
  | **Quality of Support** | 8.5 (438 reviews) | 9.2 (90 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (191 reviews) | 9.5 (46 reviews) | 
  | **Product Direction (% positive)** | 8.6 (497 reviews) | 7.5 (136 reviews) | 

---
## Pricing

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

### Rollbar

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: All the basic features that help you discover, predict and remediate errors.

Key Features:
- 5,000 error events monthly
- Real-time feed and alerts
- Intelligent error grouping

[Browse all 4 editions](https://www.g2.com/products/rollbar/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.2/10 | 23 |
| **Rollbar** | N/A | N/A |

#### Experience

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Real-Time Monitoring** | 9.5 (23 reviews) | Not enough data | 
| **Session Replay** | 9.0 (20 reviews) | Not enough data | 
| **Behavioral Analysis** | 9.0 (22 reviews) | Not enough data | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 9.3 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (8 reviews) | Not enough data | 
| **Decision Making** | 8.9 (9 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Content Management** | 8.9 (19 reviews) | Not enough data | 
| **Alerts** | 9.1 (22 reviews) | Not enough data | 
| **Budget Analysis** | 8.3 (19 reviews) | Not enough data | 

#### Performance

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Uptime Monitoring** | 9.5 (21 reviews) | Not enough data | 
| **Performance Monitoring** | 9.6 (23 reviews) | Not enough data | 
| **Issue Tracking** | 9.5 (23 reviews) | Not enough data | 
| **Resource Monitoring** | 9.6 (20 reviews) | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 99 |
| **Rollbar** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Usage Monitoring** | 8.9 (89 reviews) | Not enough data | 
| **Database Monitoring** | 8.7 (91 reviews) | Not enough data | 
| **API Monitoring** | 8.9 (86 reviews) | Not enough data | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.0 (89 reviews) | Not enough data | 
| **Security and Compliance Monitoring** | 8.8 (21 reviews) | Not enough data | 

#### Administration

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Activity Monitoring** | 8.6 (85 reviews) | Not enough data | 
| **Multi-Cloud Management** | 8.5 (81 reviews) | Not enough data | 
| **Automation** | 8.5 (77 reviews) | Not enough data | 
| **Auto-Scaling & Resource Optimization** | 8.8 (20 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Reporting** | 8.8 (87 reviews) | Not enough data | 
| **Dashboards and Visualizations** | 9.3 (90 reviews) | Not enough data | 
| **Spend Forecasting and Optimization** | 7.9 (78 reviews) | Not enough data | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Multi-step Planning** | 8.2 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (18 reviews) | Not enough data | 
| **Decision Making** | 8.1 (18 reviews) | Not enough data | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **AI-Powered Anomaly Detection** | 8.1 (17 reviews) | Not enough data | 
| **AI-Driven Insight Recommendations** | 8.0 (17 reviews) | Not enough data | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Rollbar** | 8.8/10 | 79 |

#### Bug Reporting

| Feature | New Relic | Rollbar | 
|---|---|---|
| **User Reports & Feedback** | Not enough data | 8.8 (48 reviews) | 
| **Tester Reports & Feedback** | Not enough data | 8.8 (38 reviews) | 
| **Team Reports & Comments** | Not enough data | 8.5 (51 reviews) | 

#### Bug Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Analytics** | Not enough data | 8.9 (69 reviews) | 
| **Bug History** | Not enough data | 9.2 (72 reviews) | 
| **Data Retention** | Not enough data | 8.8 (72 reviews) | 

#### Agentic AI - Bug Tracking

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Mobile Crash Reporting

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Rollbar** | 7.2/10 | 20 |

#### Crash Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.3 (15 reviews) | 
| **Timely Alerts** | Not enough data | 9.5 (16 reviews) | 
| **User Reports and Feedback** | Not enough data | 8.3 (10 reviews) | 

#### Crash Data

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Report Generation** | Not enough data | 8.1 (14 reviews) | 
| **Crash Solutions** | Not enough data | 7.6 (13 reviews) | 
| **Analytics** | Not enough data | 8.1 (13 reviews) | 

#### Metrics

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Engagement** | Not enough data | 6.1 (6 reviews) | 
| **Exit Tracking** | Not enough data | 5.8 (6 reviews) | 
| **Retention** | Not enough data | 5.3 (6 reviews) | 
| **Return** | Not enough data | 5.6 (6 reviews) | 
| **Conversions** | Not enough data | 5.3 (5 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.5/10 | 75 |
| **Rollbar** | N/A | N/A |

#### Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Constant Monitoring** | 9.5 (73 reviews) | Not enough data | 
| **Timely Alerts** | 9.4 (72 reviews) | Not enough data | 
| **TIcket Accuracy** | 9.1 (59 reviews) | Not enough data | 
| **AI Monitoring** | 7.9 (18 reviews) | Not enough data | 

#### Management Tools

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Ticket Assignment** | 8.7 (56 reviews) | Not enough data | 
| **Standardization** | 9.2 (62 reviews) | Not enough data | 
| **Lifecycle Visualization** | 8.9 (61 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Rollbar | 
|---|---|---|
| **AI Text Generation** | 7.9 (29 reviews) | Not enough data | 
| **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | 

#### Agentic AI - Incident Management

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.2 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.4 (16 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 9.6/10 | 15 |
| **Rollbar** | N/A | N/A |

#### Functionality

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Artificial Intelligence** | 9.8 (11 reviews) | Not enough data | 
| **Machine Learning** | 10.0 (10 reviews) | Not enough data | 
| **Systems Monitoring** | 9.8 (14 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Root Cause Identification** | 9.3 (14 reviews) | Not enough data | 
| **Proactive Identification** | 9.5 (14 reviews) | Not enough data | 
| **Resolution Guidance** | 9.6 (12 reviews) | Not enough data | 

#### Management

| Feature | New Relic | Rollbar | 
|---|---|---|
| **System Integration** | 9.6 (15 reviews) | Not enough data | 
| **Alerting** | 9.7 (15 reviews) | Not enough data | 
| **Reporting** | 9.4 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | New Relic | Rollbar | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 106 |
| **Rollbar** | N/A | N/A |

#### Visibility

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (100 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.2 (102 reviews) | Not enough data | 
| **Reporting** | 9.0 (99 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Automation** | 8.8 (94 reviews) | Not enough data | 
| **Performance Baseline** | 9.0 (98 reviews) | Not enough data | 
| **Real-Time Monitoring** | 9.2 (101 reviews) | Not enough data | 

#### Agentic AI - Log Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (33 reviews) | Not enough data | 
| **Multi-step Planning** | 8.3 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (33 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (33 reviews) | Not enough data | 
| **Decision Making** | 8.3 (34 reviews) | Not enough data | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 99 |
| **Rollbar** | N/A | N/A |

#### Visibility 

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Dashboards and Visualizations** | 9.2 (95 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.2 (92 reviews) | Not enough data | 
| **Reporting** | 9.0 (91 reviews) | Not enough data | 

#### Monitoring and Management

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Multi-Server Management** | 8.8 (87 reviews) | Not enough data | 
| **Automation** | 8.4 (85 reviews) | Not enough data | 
| **Performance Baseline** | 8.7 (88 reviews) | Not enough data | 
| **Real-Time Monitoring** | 8.9 (91 reviews) | Not enough data | 
| **Immediate Alert Notification** | 8.9 (89 reviews) | Not enough data | 
| **Proactive Server Monitoring Software** | 8.9 (87 reviews) | Not enough data | 

#### Cloud environment support

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | 8.9 (77 reviews) | Not enough data | 
| **Software Scaling** | 8.4 (73 reviews) | Not enough data | 

#### Agentic AI - Server Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (18 reviews) | Not enough data | 
| **Decision Making** | 8.6 (17 reviews) | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 82 |
| **Rollbar** | N/A | N/A |

#### Data Preparation

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Data Sources** | 9.1 (67 reviews) | Not enough data | 
| **Indexing** | 9.0 (62 reviews) | Not enough data | 
| **Automated Tagging** | 8.5 (62 reviews) | Not enough data | 
| **Data Blending** | 8.6 (60 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Track Trends** | 9.1 (62 reviews) | Not enough data | 
| **Detect Anomalies** | 9.1 (64 reviews) | Not enough data | 
| **Metric and Event Data** | 9.1 (68 reviews) | Not enough data | 
| **Search** | 9.0 (68 reviews) | Not enough data | 
| **Alerts** | 9.3 (69 reviews) | Not enough data | 
| **Live Tail** | 8.9 (63 reviews) | Not enough data | 

#### Visualization

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Dashboards** | 9.5 (72 reviews) | Not enough data | 
| **Data Discovery** | 9.1 (65 reviews) | Not enough data | 

#### Agentic AI - Log Analysis

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (23 reviews) | Not enough data | 
| **Decision Making** | 8.7 (23 reviews) | Not enough data | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.7/10 | 187 |
| **Rollbar** | 7.4/10 | 15 |

#### Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Performance Baselines** | 8.9 (162 reviews) | 8.3 (9 reviews) | 
| **Performance Analysis** | 9.0 (168 reviews) | 8.2 (10 reviews) | 
| **Performance Monitoring** | 9.2 (170 reviews) | 7.8 (13 reviews) | 
| **AI/ML Assistance** | 7.7 (136 reviews) | 6.0 (8 reviews) | 
| **Multi-System Monitoring** | 8.9 (155 reviews) | 8.1 (9 reviews) | 

#### Response

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Dashboards and Visualization** | 9.1 (171 reviews) | 8.0 (14 reviews) | 
| **Incident Alerting** | 8.9 (163 reviews) | 8.6 (15 reviews) | 
| **Root Cause Analysis (RCA)** | 8.6 (156 reviews) | 7.8 (13 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (53 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 8.4 (51 reviews) | Not enough data | 
| **Decision Making** | 8.2 (51 reviews) | Not enough data | 

#### Performance

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Real User Monitoring (RUM)** | 8.6 (152 reviews) | 6.8 (11 reviews) | 
| **Second by Second Metrics** | 8.5 (142 reviews) | 6.4 (11 reviews) | 

#### Functionality

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Synthetic Monitoring** | 8.8 (149 reviews) | 6.9 (8 reviews) | 
| **Dynamic Transaction Mapping** | 8.5 (143 reviews) | 6.9 (8 reviews) | 
| **Load Balancing** | 8.2 (138 reviews) | 6.5 (8 reviews) | 
| **Cloud Observability** | 8.8 (150 reviews) | 7.3 (10 reviews) | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.6/10 | 37 |
| **Rollbar** | N/A | N/A |

#### Alerts management

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Multi-mode alerts** | 8.4 (34 reviews) | Not enough data | 
| **Opimization alerts** | 8.3 (35 reviews) | Not enough data | 
| **Incident alerts** | 9.0 (36 reviews) | Not enough data | 

#### Monitoring

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Resource utilization** | 8.6 (36 reviews) | Not enough data | 
| **Real-time monitoring** | 9.4 (36 reviews) | Not enough data | 
| **Performance baseline** | 8.7 (36 reviews) | Not enough data | 
| **API monitoring** | 9.1 (36 reviews) | Not enough data | 

#### Automation

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Resolution automation** | 8.1 (35 reviews) | Not enough data | 
| **Automation** | 8.4 (36 reviews) | Not enough data | 

#### Analysis

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Search** | 8.5 (35 reviews) | Not enough data | 
| **Reporting** | 8.6 (36 reviews) | Not enough data | 
| **Visualization** | 9.0 (36 reviews) | Not enough data | 
| **Track trends** | 8.4 (35 reviews) | Not enough data | 

#### Issue Resolution

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Root cause identification** | 8.3 (36 reviews) | Not enough data | 
| **Resolution guidance** | 8.2 (36 reviews) | Not enough data | 
| **Proactive identification** | 8.8 (36 reviews) | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 7.9/10 | 37 |
| **Rollbar** | 5.0/10 | 6 |

#### Generative AI

| Feature | New Relic | Rollbar | 
|---|---|---|
| **AI Text Generation** | 7.3 (37 reviews) | 5.0 (6 reviews) | 

#### Agentic AI - IT Alerting

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (19 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (19 reviews) | Not enough data | 
| **Decision Making** | 8.1 (19 reviews) | Not enough data | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | 8.9/10 | 18 |
| **Rollbar** | N/A | N/A |

#### Telemetry Collection & Ingestion - Observability

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Multi-Telemetry Ingestion** | 9.2 (16 reviews) | Not enough data | 
| **OpenTelemetry Support** | 9.4 (16 reviews) | Not enough data | 

#### Agentic AI - Observability Software

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 8.6 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Adaptive Learning** | 8.8 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (15 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (15 reviews) | Not enough data | 
| **Decision Making** | 9.0 (15 reviews) | Not enough data | 

#### Visualization & Dashboards - Observability

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Service Dependency Mapping** | 9.4 (16 reviews) | Not enough data | 
| **Unified Dashboard** | 9.0 (16 reviews) | Not enough data | 
| **Trace Visualization** | 9.2 (16 reviews) | Not enough data | 

#### Correlation & Root Cause Analysis - Observability

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Cross-Telemetry Correlation** | 9.2 (16 reviews) | Not enough data | 
| **Root Cause Detection** | 9.4 (17 reviews) | Not enough data | 
| **Intelligent Alerting** | 9.3 (16 reviews) | Not enough data | 

#### Scalability & Ecosystem Integration - Observability

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Kubernetes Monitoring** | 8.9 (16 reviews) | Not enough data | 
| **Hybrid/Multi-Cloud Support** | 8.8 (16 reviews) | Not enough data | 

#### AI Features - Observability

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Predictive Insights** | 8.2 (16 reviews) | Not enough data | 
| **AI-Generated Incident Summaries** | 8.5 (16 reviews) | Not enough data | 
| **AI Anomaly Detection** | 9.0 (16 reviews) | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Rollbar** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **New Relic** | N/A | N/A |
| **Rollbar** | 5.6/10 | 7 |

#### Metrics

| Feature | New Relic | Rollbar | 
|---|---|---|
| **Engagement** | Not enough data | 6.1 (6 reviews) | 
| **Exit Tracking** | Not enough data | 5.8 (6 reviews) | 
| **Retention** | Not enough data | 5.3 (6 reviews) | 
| **Return** | Not enough data | 5.6 (6 reviews) | 
| **Conversions** | Not enough data | 5.3 (5 reviews) | 

---
## Categories
**Shared Categories (2):** [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)

**Unique to New Relic (10):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Incident Management Software](https://www.g2.com/categories/incident-management), [Observability Software](https://www.g2.com/categories/observability-software), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)

**Unique to Rollbar (2):** [Mobile Crash Reporting Software](https://www.g2.com/categories/mobile-crash-reporting), [Bug Tracking Software](https://www.g2.com/categories/bug-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | New Relic | Rollbar | 
|---|---|---|
| **Small-Business** | 27.9% | 61.8% | 
| **Mid-Market** | 42.5% | 26.7% | 
| **Enterprise** | 29.5% | 11.5% | 

### By Industry

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.5%

#### Rollbar

- **Computer Software:** 26.7%
- **Information Technology and Services:** 20.6%
- **Internet:** 6.1%
- **Financial Services:** 5.5%
- **Health, Wellness and Fitness:** 3.0%
- **Marketing and Advertising:** 3.0%
- **Automotive:** 3.0%
- **Retail:** 3.0%
- **Computer & Network Security:** 1.8%
- **Staffing and Recruiting:** 1.8%
- **Other:** 25.5%

---
## Alternatives

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (478 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (320 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (398 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)

### Alternatives to Rollbar

- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Raygun](https://www.g2.com/products/raygun/reviews) — 4.3/5 stars (123 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2354 reviews)
- [Luciq](https://www.g2.com/products/luciq/reviews) — 4.3/5 stars (238 reviews)
- [BugSnag](https://www.g2.com/products/bugsnag/reviews) — 4.3/5 stars (38 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7805 reviews)
- [Airbrake](https://www.g2.com/products/airbrake/reviews) — 4.4/5 stars (73 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)

---
## Top Discussions

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

### Rollbar

- Title: [What is Rollbar used for?](https://www.g2.com/discussions/what-is-rollbar-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Rollbar is one of the leading Error Monitoring solutions on the market today for backend, frontend and mobile applications. Rollbar is implemented into your..."
- Title: [What does Rollbar do?](https://www.g2.com/discussions/what-does-rollbar-do) — 1 comment *(includes official response)*
  > **Top comment:** "Rollbar gives you a real-time feed of all errors — including unhandled exceptions — so you’ll never miss a bug. "
- Title: [Are rollbars free?](https://www.g2.com/discussions/are-rollbars-free) — 1 comment *(includes official response)*
  > **Top comment:** "YES! Rollbar provides a free forever account. You can sign up today https://rollbar.com/signup"
- Title: [What is rollbar software?](https://www.g2.com/discussions/what-is-rollbar-software) — 1 comment
  > **Top comment:** "It’s a bug tracking & monitoring solution for many frameworks & programming languages helps in making code reliable & bug free"
- Title: [Why isn't there a iOS/Android app to get push notifications?](https://www.g2.com/discussions/24812-why-isn-t-there-a-ios-android-app-to-get-push-notifications) — 1 comment, 1 upvote
  > **Top comment:** "You can do what I do, and setup a filter on your mobile email app. So when you get an email from Rollbar you get a notification on your phone. This has saved..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/new-relic-vs-rollbar)