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At a Glance
Market Segments
Mid-Market (42.3% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
$0.00
$0.00
New Relic
Star Rating
(580)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansRollbar
Star Rating
(172)4.5 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rollbar excels in real-time monitoring with a score of 9.6, which reviewers mention is crucial for immediate bug detection and resolution, while New Relic's real-time monitoring is rated slightly lower at 8.7.
- Reviewers mention that Rollbar's ease of setup is rated at 9.1, making it user-friendly for small businesses, whereas New Relic's setup score of 8.5 indicates a more complex onboarding process.
- G2 users highlight Rollbar's quality of support with a score of 9.2, stating that the responsiveness and helpfulness of the support team significantly enhance their experience, while New Relic's support is rated lower at 8.4.
- Users on G2 report that Rollbar's bug reporting features, particularly user reports and feedback, score 8.9, which they find effective for tracking issues, compared to New Relic's lower score of 8.1 in similar functionalities.
- Reviewers mention that New Relic shines in performance monitoring with a score of 9.1, particularly for its ability to provide second-by-second metrics, while Rollbar's performance monitoring is rated lower at 7.8, indicating a gap in detailed performance insights.
- Users say that Rollbar's artificial intelligence capabilities are impressive, scoring 9.8, which enhances its bug detection and reporting, while New Relic's AI features are rated lower at 7.4, suggesting less advanced functionality in this area.
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Rollbar
Free
$0.00
All the basic features that help you discover, predict and remediate errors.
- 5,000 error events monthly
- Real-time feed and alerts
- Intelligent error grouping
Free Trial
New Relic
Free Trial is available
Rollbar
Free Trial is available
Ratings
Meets Requirements
8.9
494
8.9
143
Ease of Use
8.4
500
8.7
145
Ease of Setup
8.7
283
9.2
59
Ease of Admin
8.5
197
9.0
57
Quality of Support
8.6
436
9.2
90
Has the product been a good partner in doing business?
8.5
189
9.5
46
Product Direction (% positive)
8.6
493
7.5
136
Features by Category
Experience
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
Management
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Not enough data
Performance
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Not enough data
Monitoring
8.9
89
Not enough data
8.7
92
Not enough data
8.9
87
Not enough data
9.1
90
Not enough data
8.9
22
Not enough data
Administration
8.6
86
Not enough data
8.6
82
Not enough data
8.5
78
Not enough data
8.8
21
Not enough data
Analysis
8.8
88
Not enough data
9.3
91
Not enough data
7.9
79
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.2
18
Not enough data
8.1
18
Not enough data
Bug Reporting
Not enough data
8.8
48
Not enough data
8.8
38
Not enough data
8.5
51
Bug Monitoring
Not enough data
8.9
69
Not enough data
9.2
72
Not enough data
8.8
72
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.3
15
Not enough data
9.5
16
Not enough data
8.3
10
Crash Data
Not enough data
8.1
14
Not enough data
7.6
13
Not enough data
8.1
13
Metrics
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
5.6
6
Not enough data
5.3
5
Monitoring
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Not enough data
Management Tools
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Not enough data
Generative AI
7.9
29
Not enough data
8.0
30
Not enough data
Agentic AI - Incident Management
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Not enough data
Functionality
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Not enough data
Issue Resolution
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Not enough data
Management
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Not enough data
Monitoring and Management
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Not enough data
Agentic AI - Log Monitoring
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Not enough data
Visibility
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Not enough data
Monitoring and Management
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Not enough data
Cloud environment support
8.9
77
Not enough data
8.4
73
Not enough data
Agentic AI - Server Monitoring
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Not enough data
Data Preparation
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Not enough data
Analysis
9.1
63
Not enough data
9.1
65
Not enough data
9.2
69
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
64
Not enough data
Visualization
9.5
73
Not enough data
9.1
66
Not enough data
Agentic AI - Log Analysis
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Monitoring
8.9
164
8.3
9
9.0
168
8.2
10
9.2
168
7.8
13
7.8
138
6.0
8
8.8
153
8.1
9
Response
9.1
170
8.0
14
8.9
164
8.6
15
8.6
155
7.8
13
Agentic AI - Application Performance Monitoring (APM)
8.5
54
Not enough data
8.7
54
Not enough data
8.6
55
Not enough data
8.5
53
Not enough data
8.3
53
Not enough data
Performance
8.6
152
6.8
11
8.5
144
6.4
11
Functionality
8.8
151
6.9
8
8.5
145
6.9
8
8.2
140
6.5
8
8.8
151
7.3
10
Alerts management
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Not enough data
Monitoring
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Not enough data
Automation
8.1
35
Not enough data
8.4
36
Not enough data
Analysis
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Not enough data
Issue Resolution
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Not enough data
Generative AI
7.3
37
5.0
6
Agentic AI - IT Alerting
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Not enough data
Telemetry Collection & Ingestion - Observability
9.2
16
Not enough data
9.4
16
Not enough data
Agentic AI - Observability Software
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
Visualization & Dashboards - Observability
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Not enough data
Scalability & Ecosystem Integration - Observability
8.9
16
Not enough data
8.8
16
Not enough data
AI Features - Observability
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
Metrics
Not enough data
6.1
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
5.6
6
Not enough data
5.3
5
Categories
Categories
Shared Categories
New Relic and Rollbar are categorized as IT Alerting and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rollbar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.6%
Internet
7.9%
Retail
2.3%
Other
38.2%
Computer Software
26.7%
Information Technology and Services
20.6%
Internet
6.1%
Financial Services
5.5%
Retail
3.0%
Other
38.2%
Discussions
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Why isn't there a iOS/Android app to get push notifications?
1 Comment
BD
You can do what I do, and setup a filter on your mobile email app. So when you get an email from Rollbar you get a notification on your phone. This has saved...Read more
What is rollbar software?
1 Comment
SS
It’s a bug tracking & monitoring solution for many frameworks & programming languages helps in making code reliable & bug freeRead more
Are rollbars free?
1 Comment
Official Response from Rollbar
YES! Rollbar provides a free forever account. You can sign up today https://rollbar.com/signupRead more
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