# Best Enterprise Application Performance Monitoring (APM) Tools - Page 2 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* Products classified in the overall Application Performance Monitoring (APM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Application Performance Monitoring (APM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Application Performance Monitoring (APM) category. In addition to qualifying for inclusion in the Application Performance Monitoring (APM) Tools category, to qualify for inclusion in the Enterprise Business Application Performance Monitoring (APM) Tools category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Top Application Performance Monitoring (APM) Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5.0 (468 reviews) | Zero-configuration microservices observability with auto-discovery | "[Powerful Analytics and Automation Drive Exceptional Performance](https://www.g2.com/survey_responses/ibm-instana-review-12064579)" | | 2 | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5.0 (708 reviews) | Full-stack APM with correlated traces, logs, and metrics | "[Unified Observability with Powerful Integrations and Fast Root Cause Analysis](https://www.g2.com/survey_responses/datadog-review-12783228)" | | 3 | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5.0 (1,231 reviews) | AI-driven full-stack root cause analysis | "[Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring](https://www.g2.com/survey_responses/dynatrace-review-12645823)" | | 4 | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5.0 (568 reviews) | Full-stack observability with unified APM telemetry | "[New Relic User Experience Review](https://www.g2.com/survey_responses/new-relic-review-10695865)" | | 5 | [LogRocket](https://www.g2.com/products/logrocket/reviews) | 4.6/5.0 (2,354 reviews) | Frontend session-replay with full-stack observability | "[LogRocket Makes Debugging Faster with Clear Session Insights](https://www.g2.com/survey_responses/logrocket-review-12910578)" | | 6 | [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) | 4.5/5.0 (208 reviews) | Multi-vendor infrastructure fault detection and triage | "[Clear, Organized Dashboard and Easy Device Integration](https://www.g2.com/survey_responses/opmanager-nexus-review-12778545)" | | 7 | [Sentry](https://www.g2.com/products/sentry/reviews) | 4.5/5.0 (211 reviews) | Production error debugging with full-context traces | "[Great Performance and a Usable Web UI with Helpful Slack Integration](https://www.g2.com/survey_responses/sentry-review-12908571)" | | 8 | [Coralogix](https://www.g2.com/products/coralogix/reviews) | 4.6/5.0 (339 reviews) | End-to-end correlated logs, metrics, and traces | "[Coralogix Game Changer Logging Tool](https://www.g2.com/survey_responses/coralogix-review-11633887)" | | 9 | [Google Cloud Console](https://www.g2.com/products/google-cloud-console/reviews) | 4.4/5.0 (95 reviews) | GCP-native infrastructure monitoring and incident triage | "[Intelligent Search and Unified Navigation That Streamlines Google Cloud Console](https://www.g2.com/survey_responses/google-cloud-console-review-12701783)" | | 10 | [Rakuten SixthSense Observability](https://www.g2.com/products/rakuten-sixthsense-observability/reviews) | 4.6/5.0 (52 reviews) | Unified APM with AI-driven root-cause tracing | "[Great monitoring tool!](https://www.g2.com/survey_responses/rakuten-sixthsense-observability-review-8230168)" | --- ## What Are the Most Common Questions About Application Performance Monitoring (APM) Tools? *AI-generated · Last updated: May 26, 2026* ### What most reliable application performance monitors for online platforms? Based on G2 reviews, buyers evaluating **Application Performance Monitoring (APM) Tools** for online platforms consistently mention the value of real-time visibility, fast root cause analysis, and unified views across logs, metrics, and traces. According to verified users, products in this category are most trusted when they help teams detect issues early, reduce troubleshooting effort, and maintain uptime across cloud and microservices environments. G2 reviewers mention that Datadog is frequently used to unify logs, traces, infrastructure, and user experience monitoring, while IBM Instana is praised for automated discovery and rapid issue isolation. New Relic is also cited for bringing application, infrastructure, and user monitoring into one workflow for faster diagnosis. **Here are some of the top-rated products on G2:** - [Datadog](https://www.g2.com/products/datadog/reviews/datadog-review-12783228) – used by teams that want unified observability across testing, infrastructure, traces, logs, and user journeys - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews/ibm-instana-review-12851013) – favored for automated discovery, real-time tracing, and fast root cause analysis in microservices environments - [New Relic](https://www.g2.com/products/new-relic/reviews/new-relic-review-12709505) – helpful for combining application, infrastructure, and user experience monitoring in one place ### What recommended performance monitoring software for IT services? Based on G2 reviews, IT services teams often prioritize platforms that centralize monitoring, reduce manual checks, and provide fast alerting across complex environments. According to verified users, the most recommended options help teams move from reactive troubleshooting to proactive incident response. G2 reviewers mention that products in this category are especially useful when they unify infrastructure, application, and log visibility so support and operations teams can work from one source of truth. Reviews frequently highlight easier troubleshooting, quicker issue detection, and better visibility into distributed services, servers, and APIs. For buyers comparing **Application Performance Monitoring (APM) Tools**, the strongest review themes are broad observability coverage, useful dashboards, and easier root cause analysis. ### Which application monitoring software is top-rated by tech startups? Based on G2 reviews, [IBM Instana](https://www.g2.com/products/ibm-instana/reviews/ibm-instana-review-12851013) stands out here because it has the highest recent review volume among products in the provided review set that meet shortlist eligibility. According to verified users, it is valued for automatic service discovery, real-time tracing, and faster root cause identification with minimal manual setup. G2 reviewers mention that startup and fast-moving engineering teams benefit from quick onboarding, strong visibility into microservices, and reduced manual monitoring work. Reviews also point to easier issue isolation across APIs, backend services, and infrastructure. While some users note a learning curve or pricing concerns, the recurring buyer signal is that it helps teams debug faster and maintain performance as environments grow more dynamic. ### What which APM software do big software companies prefer? Based on G2 reviews, larger software organizations tend to prefer APM platforms that can handle complex environments, unify telemetry, and support faster incident response across many services. According to verified users, common priorities include centralized visibility, scalable tracing, and the ability to correlate application issues with infrastructure and user experience data. G2 reviewers mention that enterprise teams value tools that reduce context switching and help standardize monitoring across cloud, containers, APIs, and distributed systems. Reviews in this dataset repeatedly mention benefits such as proactive alerting, broad integrations, automated discovery, and support for debugging high-volume production environments. For buyers in large organizations, the strongest patterns point to observability depth, operational efficiency, and faster root cause analysis. ### What top APM solutions for mobile app businesses? Based on G2 reviews, mobile-focused teams often look for APM and observability tools that can connect frontend behavior with backend performance, surface crashes quickly, and help reproduce user issues. According to verified users, products are especially useful when they combine visibility into user sessions, errors, logs, and performance bottlenecks. G2 reviewers mention that Datadog is used for real user monitoring and replay sessions, while New Relic is praised for frontend and backend visibility along with browser and application monitoring. Reviews also show that LogRocket helps teams replay user sessions and understand exactly where customers encounter friction in web and app flows. Across the category, buyers repeatedly value quicker debugging, better issue context, and stronger visibility into real user experience. **Here are some of the top-rated products on G2:** - [Datadog](https://www.g2.com/products/datadog/reviews/datadog-review-12525186) – useful for RUM logs, replay sessions, and tracing issues tied to user interactions - [New Relic](https://www.g2.com/products/new-relic/reviews/new-relic-review-12709505) – helps teams monitor application, infrastructure, and frontend performance in one place - [LogRocket](https://www.g2.com/products/logrocket/reviews/logrocket-review-12794652) – strong for session replay, frontend bug reproduction, and understanding where users get stuck ### What best application performance monitoring tools for medium enterprises? Based on G2 reviews, medium-sized organizations often favor APM tools that balance strong visibility with manageable setup and day-to-day usability. According to verified users, the best fits are typically platforms that help teams detect issues earlier, centralize observability data, and reduce manual troubleshooting without requiring too much operational overhead. G2 reviewers mention recurring needs such as real-time alerts, distributed tracing, unified monitoring across applications and infrastructure, and dashboards that support both engineering and operations teams. Reviews also point to the importance of scalability as environments become more distributed or cloud-heavy. In this category, buyers repeatedly highlight faster debugging, easier correlation across telemetry, and improved uptime as the most meaningful outcomes. **Here are some of the top-rated products on G2:** - [Datadog](https://www.g2.com/products/datadog/reviews/datadog-review-12331339) – useful for teams that want one place for metrics, traces, and logs during incident response - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews/ibm-instana-review-12713285) – strong for automated microservices monitoring and reducing manual debugging work - [New Relic](https://www.g2.com/products/new-relic/reviews/new-relic-review-12049218) – suited for organizations seeking unified observability across applications and infrastructure ### What leading app performance monitoring software for cloud services? Based on G2 reviews, cloud service teams look for APM software that can monitor distributed environments, connect telemetry across services, and reduce blind spots in dynamic infrastructure. According to verified users, the leading options in this category are those that bring logs, metrics, traces, and infrastructure insights together in a single workflow. G2 reviewers mention that Datadog is widely used for multi-cloud observability and incident analysis, while IBM Instana is recognized for automatic discovery and real-time visibility across cloud-native services. New Relic is also frequently noted for helping teams track performance across applications, infrastructure, and user experience. Across reviews, the most consistent buyer priorities are faster troubleshooting, centralized observability, and proactive alerting for cloud environments. **Here are some of the top-rated products on G2:** - [Datadog](https://www.g2.com/products/datadog/reviews/datadog-review-12176991) – valued for multi-cloud visibility, alerting, and monitoring many services from one platform - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews/ibm-instana-review-12380438) – useful for cloud-native environments needing service discovery and dependency mapping - [New Relic](https://www.g2.com/products/new-relic/reviews/new-relic-review-12049281) – supports full-stack visibility across services, infrastructure, logs, and user experience ### What best rated APM software providers for my small tech business? Based on G2 reviews, small tech businesses usually want APM providers that are quick to implement, easy to navigate, and strong enough to surface issues before customers notice them. According to verified users, the best-rated products for smaller teams are often the ones that reduce manual setup, simplify monitoring, and provide fast insight into errors, slow services, and infrastructure problems. G2 reviewers mention that ease of onboarding, centralized dashboards, and clear troubleshooting workflows matter more than overly complex enterprise-heavy features. Review themes across this category emphasize faster debugging, real-time visibility, alerting, and the ability to understand application health without stitching together multiple tools. Buyers also frequently mention cost sensitivity and the need for practical day-to-day usability. **Here are some of the top-rated products on G2:** - [New Relic](https://www.g2.com/products/new-relic/reviews/new-relic-review-12178430) – appreciated for ease of use and helping teams replace multiple monitoring tools with one platform - [Datadog](https://www.g2.com/products/datadog/reviews/datadog-review-11691004) – useful for small teams needing dashboards, alerting, and application visibility in one place - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews/ibm-instana-review-12611537) – noted for straightforward setup, infrastructure connection, and rapid uptime monitoring insights ### What best APM tools for SaaS companies? Based on G2 reviews, SaaS companies prioritize APM tools that help maintain uptime, reduce troubleshooting time, and connect user-facing issues with backend causes. According to verified users, the most useful platforms combine application performance data with logs, traces, infrastructure monitoring, and sometimes session-level visibility. G2 reviewers mention that tools in this category are especially valuable when they help teams catch regressions early, understand bottlenecks across microservices, and respond quickly during incidents. Reviews repeatedly highlight the importance of clear dashboards, proactive alerts, and fast root cause analysis for customer-facing platforms. For SaaS buyers comparing **Application Performance Monitoring (APM) Tools**, the strongest themes are centralized observability, faster issue resolution, and improved reliability across growing production environments. **Here are some of the top-rated products on G2:** - [New Relic](https://www.g2.com/products/new-relic/reviews/new-relic-review-12070329) – suited for SaaS teams that want one place to monitor applications, servers, and user experience - [LogRocket](https://www.g2.com/products/logrocket/reviews/logrocket-review-12758629) – useful for SaaS products needing visibility into user sessions, bugs, and customer experience issues - [Datadog](https://www.g2.com/products/datadog/reviews/datadog-review-11456997) – strong for monitoring distributed systems, correlating telemetry, and speeding incident resolution ### What top APM solution for optimizing web services performance? Based on G2 reviews, teams optimizing web services performance tend to favor APM solutions that reveal slow transactions, trace requests across services, and surface bottlenecks before they affect users. According to verified users, these tools are most effective when they combine real-time metrics, tracing, logs, and alerting in a way that helps teams move quickly from detection to diagnosis. G2 reviewers mention repeated benefits such as identifying slow APIs, correlating application behavior with infrastructure issues, and monitoring service health across cloud and microservices environments. Review patterns across this category show that buyers value faster root cause analysis, better uptime support, and visibility into both backend performance and user-facing impact when choosing APM software for web services. **Here are some of the top-rated products on G2:** - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews/ibm-instana-review-12566506) – helpful for identifying slow APIs and tracing failures across backend, API, and database layers - [Datadog](https://www.g2.com/products/datadog/reviews/datadog-review-12467513) – useful for troubleshooting API response issues and building dashboards for integration performance - [New Relic](https://www.g2.com/products/new-relic/reviews/new-relic-review-12070837) – valued for end-to-end visibility into slow APIs, transaction traces, and web performance bottlenecks ## How Many Application Performance Monitoring (APM) Tools Products Does G2 Track? **Total Products under this Category:** 216 ### Category Stats (Jun 2026) - **Average Rating**: 4.44/5 The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 156 - **Buyer Segments**: Small-Business 53% │ Mid-Market 31% │ Enterprise 16% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: Google Cloud Console (+0.57%) - Among all products in this category, Google Cloud Console recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Application Performance Monitoring (APM) Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 16,000+ Authentic Reviews - 216+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Site24x7 ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers. 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[Sentry](https://www.g2.com/products/sentry/reviews) Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers. **Average Rating:** 4.5/5.0 **Total Reviews:** 211 **How Do G2 Users Rate Sentry?** - **Second by Second Metrics:** 7.9/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 8.6/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 8.9/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Sentry?** - **Seller:** [Sentry](https://www.g2.com/sellers/sentry) - **Company Website:** https://sentry.io/ - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @getsentry (295 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getsentry/ (436 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small-Business, 29% Mid-Market #### What Are Sentry's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Error Tracking (21 reviews) - Debugging (13 reviews) - Monitoring (13 reviews) - Features (11 reviews) **Cons:** - Pricing Issues (7 reviews) - Error Handling (6 reviews) - Expensive (6 reviews) - Complex Configuration (5 reviews) - Poor UI (5 reviews) ### 2. [Logz.io](https://www.g2.com/products/logz-io/reviews) Logz.io is an AI-powered observability platform designed to help teams solve critical log management, monitoring, and troubleshooting challenges. Built for modern environments, Logz.io unifies log management, infrastructure monitoring, and distributed tracing in a single platform to provide deep, actionable insights into system performance and health. At its core, Logz.io’s AI Agent technology automates root cause analysis (RCA) and surfaces insights that accelerate investigations, reduce MTTR, and eliminate the need for time-consuming manual analysis or navigating multiple dashboards. Whether managing microservices or troubleshooting production issues, Logz.io empowers teams to quickly pinpoint issues, de-risk deployments, and focus on innovation. Unlike traditional observability tools that require ever-increasing data volumes and expertise, Logz.io offers a smarter, cost-optimized solution. With the ability to customize data ingestion and optimize telemetry costs, Logz.io ensures you get the insights you need without breaking the budget. **Average Rating:** 4.5/5.0 **Total Reviews:** 163 **How Do G2 Users Rate Logz.io?** - **Second by Second Metrics:** 7.9/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 7.7/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 7.5/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) **Who Is the Company Behind Logz.io?** - **Seller:** [Logz.io](https://www.g2.com/sellers/logz-io) - **Year Founded:** 2014 - **HQ Location:** Boston, MA - **Twitter:** @logzio (3,154 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4831888/ (111 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Mid-Market, 30% Small-Business #### What Are Logz.io's Pros and Cons? **Pros:** - Log Management (5 reviews) - Customer Support (4 reviews) - Ease of Implementation (4 reviews) - Implementation Ease (4 reviews) - Insights (4 reviews) **Cons:** - Dashboard Issues (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Complex Configuration (1 reviews) - Complex Debugging (1 reviews) ### 3. [Checkmk](https://www.g2.com/products/checkmk/reviews) Checkmk is a full-stack monitoring and observability platform designed to provide unified visibility into hybrid IT infrastructures. With more than 2,000 built-in integrations, it offers broad coverage across networks, servers, cloud workloads, Kubernetes and applications. The platform is highly automated, featuring auto-discovery of hosts and services and rule-based configuration to reduce manual setup. It is highly scalable, capable of efficiently monitoring thousands of hosts and millions of services. A central web-based interface allows users to manage configuration, visualize data with customizable dashboards, and track system performance over time. Checkmk is available as packages for all common Linux distributions, as a virtual or physical appliance, through AWS and Azure Marketplace images, or as SaaS. Checkmk is available in four editions: Checkmk Community offers free and open source monitoring for small infrastructures. Checkmk Pro allows for monitoring at speed and scale for data center infrastructures. Checkmk Ultimate offers full-stack observability for hybrid and cloud-native infrastructures which is also available with multi-tenancy and data segregation to support security and compliance. And Checkmk Cloud for full-stack observability for hybrid and cloud-native infrastructures in a SaaS platform. Available extensions include synthetic monitoring and OpenTelemetry for application monitoring. The Checkmk Relay enables secure data collection for segmented networks using outbound-only communication, supporting fully air-gapped and zero-inbound monitoring deployments. Checkmk supports integration with ITSM tools and third-party platforms, enabling automatic ticket creation and consistent alerting. Features such as forecasting, capacity planning, and asset inventory as well as lifecycle management and auto-registration help teams manage dynamic IT environments. Monitoring capabilities: - Monitoring of hybrid infrastructures: cloud, on-premises, virtual, and container environments. - 2000+ built-in integrations networks, servers, cloud workloads, Kubernetes and applications out-of-the-box dashboards provide key metrics for AWS and Azure environments, Linux and Windows servers, and Kubernetes clusters. - Automated discovery and configuration. - Alerting with native ITSM integrations. Operational benefits: - Provides insights into system health, capacity trends, and future resource needs through built-in assessments and forecasting tools. - Reduces manual effort with auto-discovery, rule-based configuration, and centralized agent management as well as auto-registration and host lifecycle management. - Accelerates incident response time by using custom self-healing workflows via the ‘Alert Handler’. - Allows creation of tailored dashboards and views to focus on the most relevant metrics for each team. - Maintains an up-to-date inventory of hardware and software assets, enriched with live monitoring data. - Supports distributed monitoring and can handle massive amounts of data. Why choose Checkmk? - Cost Efficiency: Transparent pricing model with a strong price-performance ratio - Security: Meets stringent security requirements, including fully air-gapped deployments and zero-inbound monitoring. - Visibility: Delivers broad and deep visibility with flexible deployment options. - Scalability: Scales efficiently to support large, distributed environments with high host and service counts. - Extensibility: Supports custom plug-ins, integrations, synthetic monitoring to monitor you applications from the user’s perspective and OpenTelemetry for application monitoring. Customers include: Adobe, Cloudera, Fujitsu, Siemens, Orange, VW, HP, Zalando, Fitbit, NEC, Continental, NHL, Capgemini, Sixt, Intesa SanPaolo **Average Rating:** 4.7/5.0 **Total Reviews:** 288 **How Do G2 Users Rate Checkmk?** - **Second by Second Metrics:** 7.3/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 7.8/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 7.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Checkmk?** - **Seller:** [Checkmk](https://www.g2.com/sellers/checkmk) - **Company Website:** https://checkmk.com/ - **Year Founded:** 2007 - **HQ Location:** Munich, DE - **Twitter:** @checkmk (1,753 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11824415/ (223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Engineer, Systemadministrator - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 42% Mid-Market, 40% Enterprise #### What Are Checkmk's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Monitoring (24 reviews) - Monitoring Services (23 reviews) - Flexibility (21 reviews) - Real-time Monitoring (19 reviews) **Cons:** - Learning Curve (18 reviews) - Difficult Learning (15 reviews) - Learning Difficulty (12 reviews) - Complex Configuration (11 reviews) - Complex Setup (10 reviews) ### 4. [IBM Cloud Pak for AIOps](https://www.g2.com/products/ibm-cloud-pak-for-aiops/reviews) IBM Cloud Pak® for Watson AIOps is an AIOps solution that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads. **Average Rating:** 4.2/5.0 **Total Reviews:** 57 **How Do G2 Users Rate IBM Cloud Pak for AIOps?** - **Second by Second Metrics:** 8.3/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 3.3/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 3.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind IBM Cloud Pak for AIOps?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,679 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 43% Enterprise, 35% Mid-Market ### 5. [Sauce Labs](https://www.g2.com/products/sauce-labs/reviews) In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and error reporting solutions that gives companies confidence to deliver a trusted digital brand experience to their customers. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. For more information, please visit https://saucelabs.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 166 **How Do G2 Users Rate Sauce Labs?** - **Second by Second Metrics:** 8.3/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 8.7/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 8.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Sauce Labs?** - **Seller:** [Sauce Labs](https://www.g2.com/sellers/sauce-labs) - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @saucelabs (12,590 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/891955/ (342 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 49% Enterprise, 39% Mid-Market #### What Are Sauce Labs's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Automation (7 reviews) - Cross-Browser Testing (7 reviews) - Real-time Testing (6 reviews) - Real Devices (5 reviews) **Cons:** - Learning Curve (4 reviews) - Complexity (2 reviews) - Difficult Setup (2 reviews) - Expensive (2 reviews) - Learning Difficulty (2 reviews) ### 6. [SUSE Cloud Observability](https://www.g2.com/products/suse-cloud-observability/reviews) SUSE Cloud Observability helps platform teams and SREs gain full-stack visibility across Kubernetes, hybrid and on-premise environments. Built with open standards like OpenTelemetry, it provides a unified platform to collect, correlate and act on telemetry data—metrics, events, logs and traces—without vendor lock-in. Whether you're troubleshooting distributed applications or optimizing performance at scale, SUSE Cloud Observability accelerates root cause analysis and helps teams move from issue detection to resolution fast. The platform come with 40+ prebuilt dashboards for EKS, EC2, Kubernetes and more. It is cloud-first, developer friendly and available as a free trial on the AWS Marketplace. **Average Rating:** 4.5/5.0 **Total Reviews:** 30 **How Do G2 Users Rate SUSE Cloud Observability?** - **Second by Second Metrics:** 7.5/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 8.9/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 7.2/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind SUSE Cloud Observability?** - **Seller:** [SUSE](https://www.g2.com/sellers/suse) - **Company Website:** https://www.suse.com/ - **Year Founded:** 1992 - **HQ Location:** Nürnberg, DE - **Twitter:** @SUSE (64,779 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1455/ (2,729 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 70% Enterprise, 23% Mid-Market #### What Are SUSE Cloud Observability's Pros and Cons? **Pros:** - Cloud Integration (2 reviews) - Easy Integrations (2 reviews) - Alerting System (1 reviews) - Alerting Systems (1 reviews) - Automation (1 reviews) **Cons:** - Alert Issues (2 reviews) - Alert System (2 reviews) - Difficult Learning (2 reviews) - Inefficient Alert System (2 reviews) - Learning Curve (2 reviews) ### 7. [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) WhatsUp Gold is an IT infrastructure monitoring software designed to help users identify and resolve network issues swiftly, often before they impact end users. This solution provides comprehensive visibility into network performance and availability, enabling IT professionals to maintain optimal operations across their infrastructure. With its interactive mapping interface, WhatsUp Gold allows users to visualize the status of all devices connected to their network, making it easier to monitor both on-premise and cloud-based resources. Targeted primarily at IT administrators and network engineers, WhatsUp Gold is particularly beneficial for organizations that rely heavily on network performance for their daily operations. Its user-friendly design caters to both seasoned professionals and those new to network management, offering a range of features that streamline the monitoring process. The software is designed to support various use cases, from small businesses needing basic monitoring capabilities to large enterprises requiring advanced network management solutions. One of the standout features of WhatsUp Gold is its customizable drag-and-drop dashboards, which provide users with the flexibility to tailor their monitoring experience according to specific needs. These dashboards present real-time data on device status and performance, allowing users to quickly assess the health of their network. Additionally, the software’s automatic discovery and mapping capabilities enable users to visualize their entire network topology, ensuring that no device goes unnoticed during monitoring. WhatsUp Gold also emphasizes optimization, helping users manage network traffic and bandwidth utilization effectively. By providing actionable insights and unified views of network performance, the software empowers IT teams to troubleshoot issues efficiently. The ability to identify and resolve network and server problems proactively not only enhances operational efficiency but also improves overall user satisfaction by minimizing downtime. In summary, WhatsUp Gold offers a robust and interactive solution for IT infrastructure monitoring, combining ease of use with powerful features. Its focus on real-time visibility, customization, and proactive troubleshooting makes it a valuable tool for organizations looking to enhance their network management capabilities. **Average Rating:** 4.4/5.0 **Total Reviews:** 378 **How Do G2 Users Rate Progress WhatsUp Gold?** - **Second by Second Metrics:** 8.5/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 8.6/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 8.4/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Progress WhatsUp Gold?** - **Seller:** [Progress Software](https://www.g2.com/sellers/progress-software) - **Company Website:** https://www.progress.com/ - **Year Founded:** 1981 - **HQ Location:** Burlington, MA. - **Twitter:** @ProgressSW (48,782 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/progress-software/ (4,205 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Network Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 58% Mid-Market, 26% Enterprise #### What Are Progress WhatsUp Gold's Pros and Cons? **Pros:** - Ease of Use (47 reviews) - Monitoring (44 reviews) - Monitoring Performance (35 reviews) - Alert Notifications (31 reviews) - User Interface (30 reviews) **Cons:** - Expensive (16 reviews) - Poor Interface Design (15 reviews) - Complex Setup (14 reviews) - Learning Curve (14 reviews) - Outdated Interface (14 reviews) ### 8. [Splunk APM](https://www.g2.com/products/splunk-apm/reviews) Splunk APM is critical to help provide visibility and context into your apps and services as your environment scales. Splunk APM provides the most advanced solution for engineers who build and troubleshoot modern applications; with full fidelity trace analysis to provide context across complex cloud and microservice environments, AI directed troubleshooting and high cardinality to identify and resolve problems faster, AlwaysOn Profiling to provide code level visibility of service bottlenecks, and OpenTelemetry standardization to provide greater flexibility and control as you embrace new technologies and processes. **Average Rating:** 4.4/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Splunk APM?** - **Second by Second Metrics:** 9.2/10 (Category avg: 8.3/10) - **Real User Monitoring (RUM):** 8.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Splunk APM?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,379 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 70% Enterprise, 20% Mid-Market #### What Are Splunk APM's Pros and Cons? **Pros:** - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Customer Understanding (1 reviews) - Data Management (1 reviews) - Error Tracking (1 reviews) **Cons:** - Inadequate Reporting (1 reviews) - Inefficient Log Management (1 reviews) - Log Management (1 reviews) - Log Management Issues (1 reviews) - Poor Reporting (1 reviews) ### 9. [Elastic Observability](https://www.g2.com/products/elastic-observability/reviews) OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool stacks, and reduce toil, but multi-cloud complexity and fragmented toolsets create visibility gaps that make it hard to stay ahead. OTel-native and AI-powered, Elastic Observability ingests and correlates petabytes of telemetry across your applications, services, and infrastructure, in real-time. Accelerate troubleshooting with built-in agentic workflows and an AI Assistant that goes well beyond chat to bolster team expertise and guide investigations, grounded with context from your organizational knowledge-bases. More data, more problems? Not anymore. Most observability and logging solutions weren’t built for today’s scale. Elastic is. Our architecture is designed to handle petabytes of logs with indexing, compression, and efficient searchable storage so you can keep all the telemetry you need, without breaking the bank. Store more, spend less, and resolve issues faster with a scalable, open, and extensible platform that unifies visibility across your entire environment. **Average Rating:** 4.2/5.0 **Total Reviews:** 88 **How Do G2 Users Rate Elastic Observability?** - **Second by Second Metrics:** 8.3/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 9.4/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 8.9/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10) **Who Is the Company Behind Elastic Observability?** - **Seller:** [Elastic](https://www.g2.com/sellers/elastic) - **Company Website:** https://www.elastic.co - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @elastic (64,886 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/814025/ (5,079 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Enterprise, 48% Mid-Market #### What Are Elastic Observability's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Alerting System (6 reviews) - Log Management (6 reviews) - Monitoring (6 reviews) - Features (5 reviews) **Cons:** - Learning Curve (5 reviews) - Difficult Learning (4 reviews) - Log Management (4 reviews) - Learning Difficulty (3 reviews) - Log Management Issues (3 reviews) ### 10. [meshIQ](https://www.g2.com/products/meshiq/reviews) meshIQ is the enterprise evolution platform purpose-built to transform how organizations manage and optimize their middleware—the digital nervous system of the enterprise. It provides unified visibility, control, and modernization of messaging, event streaming, and B2B transactional flows across all middleware vendors, all environments, and at enterprise scale. Acting as a real-time intelligence layer across your entire ecosystem, meshIQ connects, monitors, and analyzes every message, event, and business transaction with forensic-level insight, so you can run incredibly lean operations with confidence and control. By eliminating the expense, complexity, and manual nature of managing multiple middleware platforms, meshIQ helps enterprises dramatically cut OPEX, resolve incidents and disputes up to 70% faster, reduce manual reconciliation efforts, and accelerate service delivery. The platform also provides a safe, fast, and reliable path to modernize middleware and migrate to modern architectures such as Apache Kafka®, ActiveMQ®, and cloud-native environments—without disruption. And with built-in B2B Flow Intelligence, organizations can assure every business transaction to safeguard revenue, meet regulatory requirements, and protect customer trust and experiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 98 **How Do G2 Users Rate meshIQ?** - **Second by Second Metrics:** 8.9/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 9.4/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 9.1/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind meshIQ?** - **Seller:** [meshIQ](https://www.g2.com/sellers/meshiq) - **Company Website:** https://www.meshiq.com/ - **Year Founded:** 1994 - **HQ Location:** Plainview, NY - **LinkedIn® Page:** https://www.linkedin.com/company/nastel-technologies/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Banking, Information Technology and Services - **Company Size:** 44% Enterprise, 37% Mid-Market #### What Are meshIQ's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Real-time Monitoring (20 reviews) - User Interface (17 reviews) - Monitoring (15 reviews) - Useful (11 reviews) **Cons:** - Difficult Learning (14 reviews) - Learning Curve (14 reviews) - Complexity (11 reviews) - Difficult Configuration (10 reviews) - Learning Difficulty (10 reviews) ### 11. [OpenText Operations Bridge (OpsBridge)](https://www.g2.com/products/opentext-operations-bridge-opsbridge/reviews) Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities. Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks. Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs. Hybrid Cloud Monitoring for the Digital Enterprise Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency. OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own. Deliver What the Business Needs When It Needs It Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone. Key Benefits - Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems - Confidence from the lines of business in IT’s ability to deliver consistent, compliant services - Business needs and strategy that are on time and budget, and in stronger collaboration with IT - Reduced business risk, better service price performance, and accelerated time-to-market for new services Key Features - Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing. - Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service. - Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies. - Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with: \> A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring. \> Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration \> Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track. - Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards. - Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups. Supported Technologies Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations\_bridge\_ds.pdf - Infrastructure AIX CentOS Cluster Debian HPE-UX HyperV IBM LPAR KVM Oracle Enterprise Linux RedHat Solaris Solaris Zone SUSE Ubuntu VMware vSphere Windows XEN - Databases Cassandra Couchbase Apache CouchDB Informix Marklogic Microsoft SQL Server MongoDB MySQL Oracle Database Oracle RAC PostgreSQL Riak SAP Sybase ASE - Microsoft Environments Microsoft Active Directory Microsoft Azure Microsoft Exchange Server Microsoft IIS Microsoft SharePoint Server Microsoft Skype for Business - SAP Environments SAP SAP HANA - Middleware Apache ActiveMQ Apache Kafka Apache Tomcat Apache Web Server Glassfish IBM WebSphere Application Server iPlanet JBoss Memcached Oracle Weblogic Application Server Rabbit MQ Redis Varnish - Cloud Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards) Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service) Google Cloud Platform OpenStack Kubernetes - Big Data Apache Falcon Apache Flume Apache Oozie Apache Spark Apache Storm Apache Zookeeper Hadoop (Apache, Cloudera distributions) HBase Micro Focus Vertica Database Solr - Application Platforms Docker (certified) Node.js - Automation Chef Jenkins - Generic BIND DHCP File Change Monitor FTP server Generic SMTP JMX Microsoft .NET OpenSSH Perfmon SNMP - Load Balancer HAProxy Nginx - Partner IBM AS/400 IBM DB2 IBM Mainframe - Web Server gUnicorn HTTP Lighttpd - Others Github Postfix - Integrations are connectors to other tools that bring in their data for display and analysis: Ambari AppDynamics Aternity BMC Impact Manager BMC Remedy CA Spectrum Cherwell ITSM CollectD DynaTrace APM (Compuware) Dynatrace Data Center RUM (Do IT WiSE) Dynatrace Data Center RUM (J9) Dynatrace Synthetics (Do IT Wise) ExtraHop Networks Helion Monasca HEP OneView HPE Systems Insight Manager IBM NetCool IBM Tivoli (J9) OpenText™ APM OpenText™ AppPulse Active / Mobile OpenText™ ArcSight Logger / ESM OpenText™ AppManager OpenText™ Network Node Manager i (NNMi) OpenText™ Operations Manager for UNIX OpenText™ Operations Manager for Windows OpenText™ Service Manager OpenText™ Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMWare vCenter Operations Manager VMware vRealize Operations (VROPS) xMatters Zabbix Zenoss **Average Rating:** 4.0/5.0 **Total Reviews:** 16 **How Do G2 Users Rate OpenText Operations Bridge (OpsBridge)?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) **Who Is the Company Behind OpenText Operations Bridge (OpsBridge)?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,559 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 106% Enterprise, 3% Mid-Market #### What Are OpenText Operations Bridge (OpsBridge)'s Pros and Cons? **Pros:** - Infrastructure Monitoring (1 reviews) - Monitoring (1 reviews) - Monitoring Ease (1 reviews) - Monitoring Services (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Logging Issues (1 reviews) - Log Management (1 reviews) - Poor Customer Support (1 reviews) ### 12. [Splunk Observability Cloud](https://www.g2.com/products/splunk-observability-cloud/reviews) Splunk Observability Cloud is a comprehensive, real-time monitoring and troubleshooting platform designed to provide full-stack visibility across any environment. By integrating application performance monitoring, infrastructure monitoring, and digital experience monitoring, it enables organizations to detect and resolve issues swiftly, ensuring optimal system performance and enhanced user experiences. Built on OpenTelemetry standards, Splunk Observability Cloud offers AI-driven insights and analytics, facilitating proactive management of complex, distributed systems. Key Features and Functionality: - Application Performance Monitoring (APM): Identifies and addresses application issues by combining related data into intuitive visuals, accelerating mean time to resolution (MTTR). - Infrastructure Monitoring: Provides instant visibility and real-time alerts to improve hybrid cloud performance. - Digital Experience Monitoring: Delivers insights into frontend performance through Real User Monitoring and Synthetic Monitoring, ensuring seamless user experiences. - AI-Powered Analytics: Utilizes machine learning-driven features like Service Maps and Trace Analytics to offer guided troubleshooting and faster issue resolution. - OpenTelemetry-Native: Ensures data ownership and control, preventing vendor lock-in and allowing consistent instrumentation across applications. - No Data Sampling: Collects and analyzes 100% of data with NoSample™ tracing, eliminating blind spots. - Log Observer Connect: Correlates logs stored in Splunk Platform with real-time metrics and traces, providing deeper context for software behavior. Primary Value and Problem Solving: Splunk Observability Cloud addresses the challenges of monitoring and managing complex, distributed systems by offering unified visibility and real-time troubleshooting capabilities. It empowers organizations to: - Accelerate Issue Resolution: By correlating metrics, traces, and logs, teams can quickly identify root causes, reducing downtime and improving system reliability. - Enhance User Experiences: Continuous monitoring of digital experiences ensures that performance issues are detected and resolved before impacting end-users. - Optimize Operational Efficiency: AI-driven insights and automated analytics streamline troubleshooting processes, allowing teams to focus on innovation rather than firefighting. - Maintain Data Control: The OpenTelemetry-native approach provides flexibility and prevents vendor lock-in, enabling organizations to adapt and scale their observability practices as needed. By integrating these capabilities, Splunk Observability Cloud enables organizations to maintain high system performance, deliver exceptional user experiences, and drive continuous innovation. **Average Rating:** 4.3/5.0 **Total Reviews:** 54 **How Do G2 Users Rate Splunk Observability Cloud?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Splunk Observability Cloud?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,379 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 39% Enterprise, 33% Small-Business #### What Are Splunk Observability Cloud's Pros and Cons? **Pros:** - Efficiency (9 reviews) - Reporting (6 reviews) - Analysis (5 reviews) - Logging Management (5 reviews) - Log Management (5 reviews) **Cons:** - Difficult Learning (5 reviews) - Limited Features (5 reviews) - Missing Features (4 reviews) - Complex Setup (3 reviews) - Expensive (3 reviews) ### 13. [Luciq](https://www.g2.com/products/luciq/reviews) Luciq is the Agentic Observability Platform for Mobile, purpose-built to help enterprise teams deliver flawless app experiences at scale. Powered by autonomous AI agents, Luciq detects anomalies, prioritizes critical issues, and resolves them automatically, before users ever notice. This agentic system shifts observability from passive monitoring to proactive action, helping teams fix nothing and build what matters. Luciq’s lightweight SDK integrates in minutes and unlocks deep visibility into app health, including performance anomalies, user signals, and session replays. Features like SmartResolve automate root cause analysis and generate actionable fixes, dramatically reducing debugging time. Teams monitor real-time experience metrics and correlate app performance with retention, revenue, and growth through Luciq’s Business Impact Dashboard. Built for enterprise workflows, Luciq ensures insights and fixes reach the right teams automatically. Native integrations with GitHub, Jira, Slack, Zendesk, and more streamline collaboration, while enterprise-grade compliance (SOC 2, HIPAA, GDPR) keeps data secure. Trusted by global mobile leaders, Luciq helps teams ship faster, reduce churn, and consistently deliver experiences that delight users and protect revenue. **Average Rating:** 4.3/5.0 **Total Reviews:** 231 **How Do G2 Users Rate Luciq?** - **Second by Second Metrics:** 6.7/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 7.9/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 8.1/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) **Who Is the Company Behind Luciq?** - **Seller:** [Luciq](https://www.g2.com/sellers/luciq) - **Company Website:** https://www.luciq.ai/ - **Year Founded:** 2014 - **HQ Location:** California, USA - **LinkedIn® Page:** https://www.linkedin.com/company/luciq/ (220 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Android Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 61% Small-Business, 27% Mid-Market #### What Are Luciq's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Bug Detection (2 reviews) - Efficiency (2 reviews) - Error Identification (2 reviews) - Feedback (2 reviews) **Cons:** - Missing Features (3 reviews) - Lack of Tools (2 reviews) - Bug Management (1 reviews) - Delays (1 reviews) - Expensive (1 reviews) ### 14. [OpenText SiteScope](https://www.g2.com/products/opentext-sitescope/reviews) Micro Focus SiteScope is an agentless application monitoring software that provides heterogeneous and hybrid support, quick time to value, and ease of installation, configuration, and use. **Average Rating:** 4.0/5.0 **Total Reviews:** 24 **How Do G2 Users Rate OpenText SiteScope?** - **Second by Second Metrics:** 9.2/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 9.6/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 9.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) **Who Is the Company Behind OpenText SiteScope?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,559 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 48% Enterprise, 35% Mid-Market ### 15. [Ivanti vADC](https://www.g2.com/products/ivanti-ivanti-vadc/reviews) Ivanti Virtual Application Delivery Controller delivers secure, high‑performance application delivery by unifying Virtual Traffic Manager, Web Application Firewall, and Services Director into an adaptable platform. It improves application resilience and performance through intelligent load balancing, traffic optimization, and real‑time monitoring, while integrated WAF capabilities protect against application‑layer attacks and support compliance requirements. Centralized orchestration streamlines provisioning, scaling, and license management, enabling organizations to maintain consistent performance and security across distributed, cloud‑first application environments. **Average Rating:** 4.3/5.0 **Total Reviews:** 69 **How Do G2 Users Rate Ivanti vADC?** - **Second by Second Metrics:** 9.0/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 10.0/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 9.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Ivanti vADC?** - **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti) - **Year Founded:** 1985 - **HQ Location:** South Jordan, UT - **Twitter:** @GoIvanti (6,763 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (3,023 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Higher Education - **Company Size:** 77% Enterprise, 14% Mid-Market ### 16. [Honeycomb](https://www.g2.com/products/honeycomb/reviews) Honeycomb is the observability platform that enables engineering teams to find and solve problems they couldn't before. Honeycomb’s approach is fundamentally different from other tools that claim observability, and is built to help teams answer novel questions about their ever-evolving cloud applications. Honeycomb is a modern observability platform built to help engineering teams quickly find and fix issues, including the ones they didn’t know to look for. Teams use Honeycomb to understand how their systems behave in production, get full context around every request, and resolve problems before customers notice. Where traditional tools separate logs, metrics, and traces, Honeycomb combines all telemetry into a single, unified event model. This enables fast, interactive querying across high-cardinality and high-dimensional data, so engineers can ask new questions without hitting limits or waiting minutes for results. Powered by a trace-first data store and designed for real-time exploration, Honeycomb makes it easy to pinpoint what’s broken, why it’s happening, and who is affected. It’s observability designed for modern, complex systems—simple to adopt, fast to query, and built to scale. **Average Rating:** 4.5/5.0 **Total Reviews:** 33 **How Do G2 Users Rate Honeycomb?** - **Second by Second Metrics:** 8.3/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 9.0/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 9.7/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Honeycomb?** - **Seller:** [Honeycomb.io](https://www.g2.com/sellers/honeycomb-io) - **Company Website:** https://www.honeycomb.io/ - **Year Founded:** 2016 - **HQ Location:** San Francisco, US - **Twitter:** @honeycombio (14,835 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/honeycomb.io (298 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Mid-Market, 40% Enterprise #### What Are Honeycomb's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Insights (7 reviews) - Analytics (5 reviews) - Customer Support (5 reviews) - Flexibility (5 reviews) **Cons:** - Difficult Learning (3 reviews) - Expensive (3 reviews) - Learning Curve (3 reviews) - Learning Difficulty (3 reviews) - Limitations (3 reviews) ### 17. [Stackify APM](https://www.g2.com/products/stackify-apm/reviews) Stackify Retrace is a comprehensive application performance management (APM) solution designed to assist developers and IT teams in monitoring, diagnosing, and optimizing their applications throughout the entire software development lifecycle. By providing insights into application performance and server metrics, Retrace enables users to identify issues proactively, ensuring smoother deployments and enhanced application reliability. This APM tool is particularly beneficial for software development teams, system administrators, and DevOps professionals who need to maintain high levels of application performance. With its ability to aggregate logs from various logging frameworks, Retrace allows users to pinpoint exceptions and errors in their code efficiently. This capability is essential for teams that are focused on delivering quality software while minimizing downtime and performance bottlenecks. Retrace stands out in its category by offering a suite of features that cater to the diverse needs of its users. The advanced deployment reporting feature provides detailed insights into application performance during and after deployment, allowing teams to make informed decisions about their release strategies. Additionally, the detailed SQL query monitoring enables users to optimize database interactions, which is crucial for applications that rely heavily on data retrieval and manipulation. The integrated logging and profiling capabilities ensure that all relevant information is accessible in one centralized location, streamlining the troubleshooting process. One of the key advantages of Stackify Retrace is its commitment to user accessibility. With unlimited user support, teams can collaborate effectively without worrying about additional licensing costs. The software's full lifecycle coverage means that it supports users from pre-production through to deployment, making it a versatile tool for various stages of application development. Furthermore, the promise of a one-hour support response time ensures that users receive timely assistance when they encounter challenges, helping to maintain productivity and reduce frustration. Overall, Stackify Retrace is a robust APM solution that empowers development teams to enhance their applications' performance and reliability. By combining advanced monitoring features with a user-friendly interface and responsive support, Retrace helps organizations minimize the risk of application failures and maximize the efficiency of their development processes. **Average Rating:** 4.2/5.0 **Total Reviews:** 56 **How Do G2 Users Rate Stackify APM?** - **Second by Second Metrics:** 4.2/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 8.3/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 4.2/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) **Who Is the Company Behind Stackify APM?** - **Seller:** [BMC Helix](https://www.g2.com/sellers/bmc-helix) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/bmchelix/ (1,266 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Mid-Market, 30% Enterprise ### 18. [Unravel Data](https://www.g2.com/products/unravel-data/reviews) Unravel Data is an AI-powered data observability and FinOps platform that goes beyond just observing problems to empowering data teams to take immediate action for transformative results. Built to address the speed and scale of modern data platforms like Databricks, Snowflake, and BigQuery, Unravel’s AI-powered Insights Engine provides recommendations to make smarter decisions and optimize your cloud data analytics' performance, reliability, and efficiency. You get full-stack, 'workload-aware' contextual intelligence about your data applications and pipelines, with AI-driven recommendations on where and how to improve and optimize DataOps, analytics, and AI, helping you troubleshoot faster, meet SLAs, and keep budgets under control. With Unravel, data teams unlock business value from data more quickly and efficiently. Unravel leverages AI and automation to provide real-time, user-level spend reporting, code-level cost optimization tips, and automated spend controls designed to empower and unify DataOps and FinOps teams. With Unravel, data teams can monitor data flows through their pipelines, and detect code, configuration, and infrastructure issues. By correlating and analyzing the full stack of telemetry metadata, Unravel provides easy-to-understand insights, actionable recommendations, and automation to optimize performance and efficiency before you deploy into production. Unravel Data radically transforms the way businesses understand and optimize the performance and cost of their modern data applications – and the complex data pipelines that power those applications. Providing a unified view across the entire data stack, Unravel’s market-leading data observability platform leverages AI, machine learning, and advanced analytics to provide modern data teams with the actionable recommendations they need to turn data into insights. Recently recognized by CRN as a Cloud 100 Company for 2025 and named Best Data Tool & Platform of 2023 by the annual SIIA CODiE Awards, Unravel Data is trusted by some of the world’s most recognized brands, including Maersk, Mastercard, and Equifax to unlock data-driven insights and deliver new innovations to market. **Average Rating:** 4.4/5.0 **Total Reviews:** 36 **How Do G2 Users Rate Unravel Data?** - **Second by Second Metrics:** 7.7/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 7.4/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 7.9/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Unravel Data?** - **Seller:** [Unravel Data](https://www.g2.com/sellers/unravel-data) - **Year Founded:** 2016 - **HQ Location:** Mountain View, CA - **Twitter:** @unraveldata (1,029 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unravel-data (107 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 81% Enterprise, 17% Small-Business #### What Are Unravel Data's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Insights (1 reviews) - Installation Ease (1 reviews) **Cons:** - Limited Features (2 reviews) - Complex Configuration (1 reviews) - Complex Setup (1 reviews) - Configuration Difficulty (1 reviews) - Configuration Issues (1 reviews) ### 19. [Icinga Infrastructure Monitoring](https://www.g2.com/products/icinga-infrastructure-monitoring/reviews) Icinga is an open source monitoring platform for enterprise infrastructure and services. Organizations use Icinga to monitor servers, networks, cloud infrastructure, Kubernetes environments, applications, databases, VMware, and Windows systems across distributed and heterogeneous IT environments. Developed in Germany, Icinga is used by global enterprises, public institutions, service providers, and mid-sized companies that require flexible and scalable monitoring without vendor lock-in. The free and open source Icinga core already delivers comprehensive monitoring capabilities for infrastructure and services. Organizations can build and operate fully featured monitoring environments without licensing barriers while keeping full control over their monitoring data, workflows, and integrations. Icinga is designed for complex environments where standard monitoring approaches often reach their limits. Its distributed architecture supports everything from smaller deployments to large multi-site infrastructures with thousands of monitored systems and services. High availability and workload distribution help maintain operational resilience in critical environments. The platform integrates naturally into existing IT operations and DevOps ecosystems. Open APIs, Infrastructure as Code practices, and automation capabilities support standardized and scalable monitoring workflows. Icinga Director enables centralized configuration management and automated synchronization with external sources such as CMDBs, inventory systems, and cloud platforms. Monitoring data from different technologies and environments is consolidated into a unified operational view. Teams can combine health checks, metrics, and logs to troubleshoot incidents faster, analyze trends, and improve capacity planning. Dashboards, reporting, and business process views help operations teams and service owners focus on the information that matters most. Icinga supports integrations with tools such as PagerDuty, Opsgenie, Slack, Grafana, Prometheus, and many other operational platforms. Thousands of plugins and extensions allow organizations to adapt monitoring to their own infrastructure and operational requirements. Optional enterprise subscriptions provide professional support, long-term maintenance, and selected enterprise features such as Dependency Views and advanced team management capabilities. Organizations use Icinga to build scalable, vendor-independent monitoring strategies for modern infrastructure while maintaining flexibility across on-premises, cloud-native, and hybrid environments. **Average Rating:** 4.4/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Icinga Infrastructure Monitoring?** - **Second by Second Metrics:** 7.5/10 (Category avg: 8.3/10) - **Root Cause Analysis (RCA):** 8.3/10 (Category avg: 8.4/10) - **Real User Monitoring (RUM):** 10.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Icinga Infrastructure Monitoring?** - **Seller:** [Icinga](https://www.g2.com/sellers/icinga) - **Year Founded:** 2018 - **HQ Location:** Nuremberg, Bavaria - **LinkedIn® Page:** https://www.linkedin.com/company/icinga/ (15 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 55% Enterprise, 36% Mid-Market ## What Is Application Performance Monitoring (APM) Tools? [Monitoring Software](https://www.g2.com/categories/monitoring) ## What Software Categories Are Similar to Application Performance Monitoring (APM) Tools? - [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring) - [Log Monitoring Software](https://www.g2.com/categories/log-monitoring) - [Observability Software](https://www.g2.com/categories/observability-software) --- ## How Do You Choose the Right Application Performance Monitoring (APM) Tools? ### What You Should Know About Application Performance Monitoring (APM) Software ### What is Application Performance Monitoring (APM) Software? Application performance monitoring (APM) software allows users to consistently track performance metrics for mobile, web-based, and desktop applications in real time. These metrics can be displayed as reports or on a visual dashboard. Baseline performance metrics can be customized to meet the minimum requirements of maintaining uptime and performance of applications. APM software helps identify failures or slowdowns within the overall application topology (the way all components supporting an application are connected). When applications are only as strong as their weakest topological component, identifying and bolstering that component is paramount to optimal function. Root-cause analysis (RCA)—the process of determining and fixing the underlying cause of an issue—becomes simpler when APM software reveals the exact failure points, which yields a quicker return to normal function. End-to-end visibility is another vital component of APM software. Solutions should be able to track full transactions regardless of where components are hosted, so buyers should consider infrastructure needs on this front. Smaller companies generally require only a few servers and databases, and therefore relatively small-scale monitoring and shorter transactions. Conversely, larger enterprise companies tend to have numerous, complex production environments, vast databases, and longer transactional chains. These larger companies require a high volume of virtual servers and services to perform all these tasks efficiently. More powerful APM solutions are designed to scan and monitor on a greater scale. Scalability should be an important consideration when choosing an APM solution. Whether a company’s requirements are vast or small, an APM solution exists to meet the buyer’s needs. Basic solutions are better suited for monitoring one or a few applications, but should a large number of applications need monitoring, companies should consider APM software that can scale while maintaining high performance. Companies planning on developing while growing should especially consider scalable APM software that can keep up with expanding infrastructure needs. #### What Types of Application Performance Monitoring (APM) Software Exist? **Modular APM solutions** Modular APM products—sold function by function, as opposed to as a full package—allow buyers to select exactly the functionalities necessary for their company when purchasing, such as database analysis, web transaction trailing, or network forensics. This is highly beneficial to smaller companies that might not need extensive features. For growing companies, modular APM solutions are particularly beneficial, as new features can be added piecemeal during the growth process.  **All-in-one APM solutions** All-in-one solutions, by contrast, tend to be more beneficial for larger companies, as all the features are available in one package. All-in-one APM solutions tend to be feature-heavy and can be expensive, so acquiring a solution that overperforms might lead to fiscal waste. **Open-source APM solutions** Open-source products often have a lower price point than proprietary software and may even be free. These options may be better for smaller businesses that do not need expansive, feature-rich products. Most open-source products have small or no support staff behind them, so buyers should make sure that they have a good in-house development team when implementing one. ** ** **Proprietary APM solutions** Proprietary software, while more expensive than open-source software, is often more powerful and robust in its performance. These products tend to have stronger, larger support structures in place for implementation and long-term use. Buyers should be cautious that they don’t spend more for a brand name than the functions they need when selecting a proprietary solution. ** ** ### What are the Common Features of Application Performance Monitoring (APM) Software? The following are some core features within APM software that can help users interpret data, manage key alerts, and more: **Metric dashboard:** A metric dashboard is an easily digestible, graphical representation of current functionality data. This can include response time meters, use load charting, or other key data.  **Alerting:** APM software’s alerting features give users an immediate warning when performance dips below baselines. The software can email teams automatically, show heads-up desktop notifications, or even automate text notifications to key engineers and management. **Comprehensive tracking:** Comprehensive tracking refers to the ability to follow all applications, regardless of where they are hosted. Users can optimize hosting options without worrying about lost information by following their cloud application infrastructure in real time, side by side with their local infrastructure. **Transaction and topology analysis:** Transaction and topology analysis allows users to present details for every step of a transaction. With end-to-end visibility, there are no secrets about any application functionality at any step. Users can make informed decisions about optimizing functionality with comprehensive data. ### What are the Benefits of Application Performance Monitoring (APM) Software? **Improve application performance:** Nothing creates more technological headaches than applications that function suboptimally. APM solutions reduce the strain on a system with immediate alerts when performance dips below a certain threshold, allowing companies to address problems as they happen. **Increase consumer satisfaction:** A quick turnaround on functionality issues leads to happier consumers. APM solutions assist in identifying stress points and bottlenecks within application topology to focus on troubleshooting exactly where it is needed. **Save money:** Application downtime can be costly, both in the time lost to product or service provision and in the resources needed to resolve it. APM solutions help create an environment for applications to run optimally, thereby improving reliability and helping drive customer acquisition and retainment. ### Who Uses Application Performance Monitoring (APM) Software? **IT administrators:** IT administrators use APM software to monitor their company’s applications and ensure overall system health and performance. APM software is an essential part of an IT professional’s arsenal for managing their company’s digital assets to address performance issues as they arise, and maintain consistency.  **Developers:** Developers use APM software to keep a pulse on their developed applications and ensure a consistent, quality experience for the end user. By utilizing APM tools, developers can compare performance against desired benchmarks and effectively begin the remediation process when performance issues arise. #### Software Related to Application Performance Monitoring (APM) Software Related solutions that can be used together with APM software include: [Network monitoring software](https://www.g2.com/categories/network-monitoring) **:** Network monitoring software tracks the overall performance of a computer network. APM software can reveal bottlenecks and network-side issues with application performance, at which point network monitoring would take over to provide further details on any issues. [Data center infrastructure management (DCIM) software](https://www.g2.com/categories/data-center-infrastructure-management-dcim) **:** DCIM software is used to manage, organize, and monitor the components of a data center. If a user’s APM software reveals failures or slowdowns in retrieving data from their own data center, DCIM software may provide insights on where those failures are. [Log analysis software](https://www.g2.com/categories/log-analysis) **:** Log analysis software helps enable the documentation of application log files for records and analytics. Once APM software identifies a problem location, log analysis software takes over in breaking down activity line by line at that location. ### Challenges with Application Performance Monitoring (APM) Software Software solutions can come with their own set of challenges.  **Programming language incompatibility:** It is essential that the chosen APM solution supports the users’ application’s programming language (e.g., Ruby, Java, C#, Python). Otherwise, the solution will not be able to monitor their application. The same consideration should go into selection based upon the language used by the company’s servers. Most solutions will support both Windows and Linux, but buyers should keep in mind the type of Linux environment their organization uses (e.g., Ubuntu, CentOS, and RedHat Enterprise Linux) when selecting an appropriate APM solution. If the Linux environment type is not compatible with a solution, then the solution will not be able to monitor it. **Variable configuration requirements:** While some APM solutions require little setup effort, others will need more extensive configuration before monitoring can begin. Configuration can be a challenging process, so finding products that need very little or no configuration to monitor the applications can be a great benefit. APM solutions that do not require configuration have the ability to map the user’s technology to find out how their environments connect and ultimately what makes their applications work. ### Which Companies Should Buy Application Performance Monitoring (APM) Software? A business’s application developers, system engineers, and teams that regularly monitor their company’s application infrastructure benefit greatly from APM solutions. Here are a few industry examples of APM software at work: **Health care providers:** Technological uptime and performance are imperative when the goal is improving the customer’s health. APM solutions allow providers to monitor their application performance in real time, which helps catch and prevent downtimes before they affect patients. Full topological and transactional visibility provided by APM software greatly improves RCA time and helps providers to continue giving quality patient care despite technological hiccups. **Online retail businesses:** If web purchases drive a majority of the company’s revenue, optimal website and web application performance is critical. Continual monitoring helps businesses not only avoid overloads but also understand their standard traffic patterns. This can then be utilized to predict the optimal allocation of resources for site growth. **Multiplayer game development companies:** Most online multiplayer game applications are run either directly through a platform or from a company’s centralized launcher. While the applications themselves are installed locally on an end user’s device, their transactional data—and thus, a player’s ability to interact with other players in-game—is dictated by the game developer’s infrastructure. APM software can help developers deliver a smooth online experience to their player base and maintain consistent quality and ease of use.  ### How to Buy Application Performance Monitoring (APM) Software #### Requirements Gathering (RFI/RFP) for Application Performance Monitoring (APM) Software  Whether a company is looking for their first APM software tool or wanting to replace an existing one, g2.com can help find the best tool. The company’s needs when searching for APM software often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring and improving performance for transactions within their applications. Buyers should make a ranked list of the APM features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit. Prioritizing the desired feature set can help narrow down the potential pool of APM solutions, allowing teams to then apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used in conjunction with G2 scoring to select the best APM product for the business. #### Compare Application Performance Monitoring (APM) Software Products **Create a long list** Buyers should start with a large pool of APM software vendors. Keeping the desired must-have features in mind, it is important that buyers perform consistent inquiries during demos by which they can effectively compare the pros and cons of each software solution.  **Create a short list** It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers, the combination of which will help to narrow in on a short three to five product list. From there, buyers can compare pricing and features to determine the best fit. **Conduct demos** As a rule of thumb, companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about; for example, one might ask to be walked through a typical performance issue from alerting to remediation within the APM tool.  #### Selection of Application Performance Monitoring (APM) Software **Choose a selection team** Regardless of a company’s size, it’s important to involve the most relevant personas when beginning the APM software selection process. Larger companies may include individual team members to fill roles such as project manager, decision maker, system owner, and IT professionals and developers who will be working with the software most closely. Smaller companies with fewer employees might overlap roles.  **Negotiation** Many companies offer full monitoring platforms that go beyond APM to include network monitoring, infrastructure monitoring, and more. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them in order to get the best price. For example, a vendor’s pricing page where APM functionality is only included with a robust all-in-one monitoring package, whereas a sales conversation may prove otherwise.  **Final decision** After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the APM software of choice integrates well with an IT administrator’s systems setup or a developers’ day-to-day work. If the APM tool is well liked and well utilized, the buyer can take that as a sign that their selection is the right one. If not, reevaluation of the options may be necessary. ### Application Performance Monitoring (APM) Software FAQs ### Most Popular FAQs #### Which Application Performance Monitoring (APM) Software has the best reviews? Based on G2 review data, several APM tools stand out for consistently high ratings and user satisfaction across industries. Below are top-rated options with strong review volume: - [Sentry](https://www.g2.com/products/sentry/reviews) - is a developer-first error tracking and performance monitoring platform that helps teams identify and resolve code issues in real time, making it particularly popular among software development teams. - [Datadog](https://www.g2.com/products/datadog/reviews) - is a cloud monitoring and analytics platform that provides full-stack observability across infrastructure, applications, and logs in a unified interface. - [New Relic](https://www.g2.com/products/new-relic/reviews) - is a comprehensive observability platform offering APM, infrastructure monitoring, and distributed tracing capabilities suited for engineering teams at scale. - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - is an AI-powered observability platform that automates root cause analysis and provides end-to-end visibility across cloud-native and hybrid environments. #### What are the leading APM software for cloud services? For cloud-native environments, APM tools that support distributed architectures and provide deep visibility into microservices and containers tend to receive the highest praise. Here are strong performers for cloud use cases: - [Datadog](https://www.g2.com/products/datadog/reviews) - excels in cloud monitoring with native integrations across AWS, Azure, and GCP, giving teams unified observability across dynamic cloud environments. - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - is a cloud-native security and observability platform that centralizes log analytics, metrics, and security signals for distributed cloud environments. - [Coralogix](https://www.g2.com/products/coralogix/reviews) - is a real-time analytics and monitoring platform with strong pipeline capabilities that enables cost-effective log and metric management for cloud workloads. - [New Relic](https://www.g2.com/products/new-relic/reviews) - provides full-stack cloud observability with flexible telemetry ingestion, making it a popular choice for teams managing complex cloud-native stacks. #### What are the best APM tools for medium enterprises? Mid-market organizations typically need tools that balance depth of monitoring with manageable setup and administration overhead. These options consistently receive strong marks in that range: - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - is an automated APM solution that provides continuous discovery and monitoring of distributed applications with minimal configuration overhead. - [Site24x7](https://www.g2.com/products/site24x7/reviews) - is an all-in-one cloud monitoring platform offering website, server, application, and network monitoring suited for growing mid-sized IT teams. - [LogRocket](https://www.g2.com/products/logrocket/reviews) - is a frontend performance monitoring and session replay tool that helps product and engineering teams understand user experience issues with precision. - [Better Stack](https://www.g2.com/products/better-stack/reviews) - is a modern uptime monitoring and incident management platform that combines alerting, logging, and on-call scheduling in a clean interface for mid-size teams. #### What are the most reliable APM tools for online platforms? Online platforms require APM tools that handle high request volumes, offer real-time alerting, and reduce noise from false positives. The following tools are well-regarded for reliability in production web environments: - [Sentry](https://www.g2.com/products/sentry/reviews) - is widely trusted for its intelligent error grouping and alerting capabilities that help teams manage production incidents without alert fatigue. - [Datadog](https://www.g2.com/products/datadog/reviews) - offers robust SLO tracking, anomaly detection, and synthetic monitoring that make it a dependable choice for production platform reliability. - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - is an established network and application monitoring tool recognized for stable, comprehensive monitoring across infrastructure and online services. - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) - is an internet performance monitoring platform that tracks end-user experience from thousands of global vantage points for online services and SaaS products. #### What are Application Performance Monitoring tools? Application Performance Monitoring (APM) tools are software solutions that track, measure, and manage the performance and availability of software applications in real time. They collect telemetry data, including metrics, traces, and logs, to help engineering, DevOps, and IT teams detect slowdowns, diagnose root causes, and ensure that applications deliver a reliable experience to end users. [APM platforms](https://www.g2.com/categories/application-performance-monitoring-apm) typically cover areas such as distributed tracing, error tracking, infrastructure monitoring, real user monitoring (RUM), and alerting. In modern environments, APM tools often extend into full observability platforms, integrating application performance data with security signals and business metrics to provide end-to-end visibility across cloud-native, on-premise, and hybrid deployments. ### Small Business FAQs #### What is the most affordable Application Performance Monitoring (APM) Software for SMBs? Several APM tools are designed or priced with small businesses in mind, see the full list of [APM tools for small businesses on G2](https://www.g2.com/categories/application-performance-monitoring-apm/small-business) for detailed comparisons. Based on review data, these tools earn high marks from SMBs for value and accessibility: - [Sentry](https://www.g2.com/products/sentry/reviews) - offers a generous free tier and transparent pricing that makes it accessible for small development teams needing error tracking and basic APM. - [Better Stack](https://www.g2.com/products/better-stack/reviews) - provides uptime monitoring, logging, and on-call alerting at a price point that works well for early-stage startups and small engineering teams. - [Site24x7](https://www.g2.com/products/site24x7/reviews) - is a cost-effective all-in-one monitoring platform that covers websites, servers, and applications without requiring enterprise-level investment. - [CubeAPM](https://www.g2.com/products/cubeapm/reviews) - is a lightweight, open-source-friendly APM tool rated highly by small teams for its simplicity and low overhead costs. #### What is the best Application Performance Monitoring (APM) Software for startups? Startups need APM tools that are quick to set up, developer-friendly, and scalable without heavy upfront investment. [G2's APM software listings for small businesses](https://www.g2.com/categories/application-performance-monitoring-apm/small-business) can help narrow options. Here are tools that startups consistently rate highly: - [Sentry](https://www.g2.com/products/sentry/reviews) - is a go-to for startups due to its developer-first design, fast integration, and strong free plan that covers error monitoring from day one. - [Dash0](https://www.g2.com/products/dash0/reviews) - is a modern observability platform built for cloud-native teams, offering OpenTelemetry-native instrumentation that startups with microservices architectures find easy to adopt. - [Last9](https://www.g2.com/products/last9/reviews) - is a reliability platform designed for high-cardinality metrics and SLO management, well-suited for startups that need scalable monitoring without the cost of enterprise tools. - [Middleware](https://www.g2.com/products/middleware/reviews) - is a unified observability platform offering logs, metrics, and traces in a single interface, making it practical for small engineering teams with limited tooling bandwidth. #### Which Application Performance Monitoring (APM) Software is the most user-friendly for startups? Ease of use is a critical factor for startup teams without dedicated DevOps or SRE staff. Based on G2 ease-of-use ratings from small business reviewers, the following tools lead the field: - [CubeAPM](https://www.g2.com/products/cubeapm/reviews) - earns top ease-of-use scores among SMB reviewers, praised for its clean interface and straightforward setup process that gets teams monitoring quickly. - [Better Stack](https://www.g2.com/products/better-stack/reviews) - is consistently praised for its modern, intuitive interface that reduces the learning curve for teams new to structured monitoring and alerting. - [Sentry](https://www.g2.com/products/sentry/reviews) - balances feature depth with a well-organized UI, and its SDKs are among the fastest to integrate across major languages and frameworks. - [Middleware](https://www.g2.com/products/middleware/reviews) - consolidates observability into a single interface that startup teams find approachable, even without prior experience with distributed tracing or log aggregation. #### Which APM tools are best for teams switching from legacy monitoring solutions? Many SMBs migrating from older tools look for APM platforms that offer guided onboarding and strong support during the transition. Here are tools SMB reviewers recommend when switching: - [Site24x7](https://www.g2.com/products/site24x7/reviews) - is a smooth transition option for teams coming from legacy network monitors, offering breadth of coverage and strong onboarding documentation. - [Datadog](https://www.g2.com/products/datadog/reviews) - offers extensive migration support and integrations that help SMBs consolidate disparate monitoring tools into a single platform. - [New Relic](https://www.g2.com/products/new-relic/reviews) - has a strong guided setup experience and an active community that helps teams migrating from tools like [Splunk](https://www.g2.com/products/splunk-enterprise/reviews) or [AppDynamics](https://www.g2.com/products/app-dynamic/reviews) get productive quickly. #### What are the best APM tools for SMBs in financial services? Financial services SMBs require APM tools that meet compliance expectations, support audit-ready logging, and provide high reliability monitoring for customer-facing applications: - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - is well-suited for financial services teams that need centralized log analytics and security monitoring with compliance reporting capabilities. - [Coralogix](https://www.g2.com/products/coralogix/reviews) - provides data archiving, alerting, and compliance-friendly data management features that financial services organizations find valuable. - [Datadog](https://www.g2.com/products/datadog/reviews) - offers robust audit logging and HIPAA/SOC 2 compliance options that financial and regulated-industry SMBs rely on for governance and security visibility. ### Enterprise FAQs #### What are the best-rated Application Performance Monitoring (APM) Software for tech enterprises? Technology enterprises prioritize APM tools that handle high scale, support complex distributed systems, and integrate across large toolchains. Based on G2 enterprise reviewer ratings, see the [APM enterprise software listings on G2](https://www.g2.com/categories/application-performance-monitoring-apm/enterprise) for full details. Top performers include: - [Datadog](https://www.g2.com/products/datadog/reviews) - is a top enterprise choice for its breadth of integrations, scalable telemetry ingestion, and AI-assisted alerting across large engineering organizations. - [New Relic](https://www.g2.com/products/new-relic/reviews) - is widely deployed at enterprise scale for full-stack observability, offering distributed tracing, synthetic monitoring, and entity relationship mapping. - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - is a leader in AI-driven observability for enterprise environments, using automated topology discovery and Davis AI to reduce mean time to resolution. - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - is an enterprise-grade APM tool that provides automatic instrumentation and continuous monitoring with a focus on reducing manual configuration overhead. #### What are the most reliable Application Performance Monitoring tools for enterprises? Enterprise reliability expectations are high, teams need tools with proven uptime, consistent alerting, and robust SLA tracking. These platforms earn top marks from enterprise reviewers for dependability: - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - is a long-established network and infrastructure monitoring platform that enterprise IT teams trust for stable, continuous monitoring of complex environments. - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - is a cloud-based infrastructure monitoring platform with strong enterprise SLA management and automated discovery that reduces monitoring gaps at scale. - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - is consistently rated highly by enterprise reviewers for its automated anomaly detection and root cause analysis that keeps large-scale production systems reliable. - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - integrates AIOps and event correlation with ITSM workflows, making it a reliable choice for enterprises that need monitoring and incident management in a unified platform. #### What are the best-reviewed Application Performance Monitoring tools for enterprise app integration? Enterprise APM tools that integrate cleanly with existing ITSM, CI/CD, and cloud platforms reduce friction and accelerate incident resolution. These tools receive strong reviews specifically for their integration capabilities: - [Datadog](https://www.g2.com/products/datadog/reviews) - supports over 700 integrations spanning cloud providers, databases, containers, and collaboration tools, making it a hub for enterprise observability pipelines. - [New Relic](https://www.g2.com/products/new-relic/reviews) - offers deep integrations with popular DevOps tools including Jira, PagerDuty, Slack, and AWS, supporting end-to-end enterprise incident workflows. - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - integrates observability with security monitoring and supports enterprise data connectors for complex, multi-cloud application environments. - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - natively connects APM event data with ITSM workflows, enabling enterprises to route, escalate, and resolve incidents through existing ServiceNow processes. #### Which APM tools are most recommended for enterprises managing hybrid cloud environments? Enterprises operating across on-premise and cloud infrastructure need APM platforms capable of unified visibility without siloed data. These tools are highly recommended for hybrid deployments: - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - supports hybrid and multi-cloud environments with automatic instrumentation that covers both containerized and traditional on-premise workloads. - [NETSCOUT](https://www.g2.com/products/netscout-network-application-observability/reviews) - is a network performance management solution designed for enterprises with complex hybrid environments that require deep packet-level visibility. - [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews) - is a hybrid IT infrastructure monitoring platform that covers networks, servers, virtual machines, and cloud resources from a centralized console. - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - is a proven choice for hybrid monitoring, offering sensor-based architecture that flexibly monitors on-premise hardware and cloud services side by side. #### What APM platforms are best for enterprises in regulated industries such as finance and healthcare? Enterprises in regulated industries require APM platforms with strong data governance, compliance certifications, and audit trail capabilities. These platforms are consistently recognized in those contexts: - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - offers built-in security monitoring, compliance reporting, and role-based access controls that regulated enterprises rely on for both observability and audit readiness. - [Datadog](https://www.g2.com/products/datadog/reviews) - holds SOC 2 Type II, HIPAA, PCI DSS, and FedRAMP certifications, making it a qualified APM choice for healthcare and financial services enterprises. - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - benefits from IBM's enterprise compliance framework, providing regulated industries with the data residency controls and security standards they require. **Last updated on April 24, 2026**