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Compare NetSupport Manager and TeamViewer 
Featured Products
At a Glance
Market Segments
Mid-Market (52.9% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
Starting at $24.90
NetSupport Manager
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
Learn more about NetSupport ManagerTeamViewer
Star Rating
(3,737)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to NetSupport Manager. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support tasks.
- According to verified reviews, TeamViewer has a much larger user base, with over 3,600 reviews compared to just 17 for NetSupport Manager. This suggests that TeamViewer's feedback is more representative of a broader user experience, providing insights into its strengths and weaknesses.
- Users say that TeamViewer's features, such as screen sharing and file transfer, are particularly beneficial for remote support. One user highlighted how these features help explain issues effectively, enhancing communication during troubleshooting.
- Reviewers mention that while NetSupport Manager is easy to deploy and use, it lacks the same level of user engagement as TeamViewer. Users appreciate its ability to connect to multiple users simultaneously, but some feel it doesn't match TeamViewer's overall functionality and user experience.
- G2 reviewers highlight that TeamViewer's strong security measures and cross-platform support make it a reliable choice for businesses needing to connect with various operating systems. Users value the ability to quickly connect and control remote devices, which saves time during support sessions.
- According to recent feedback, NetSupport Manager is praised for its stability and session recording capabilities, which aid in process reviews. However, it still faces challenges in matching the comprehensive feature set and user satisfaction that TeamViewer consistently delivers.
Pricing
Entry-Level Pricing
NetSupport Manager
NetSupport Manager
Starting at £10.00
1 Users With One-Time Purchase
- All features are included.
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
NetSupport Manager
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.6
14
9.1
2,988
Ease of Use
9.4
14
9.1
3,149
Ease of Setup
9.2
6
9.1
934
Ease of Admin
9.3
5
8.9
678
Quality of Support
9.7
12
8.6
2,564
Has the product been a good partner in doing business?
Not enough data
8.6
635
Product Direction (% positive)
8.3
14
8.7
2,882
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
49
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
9.0
50
Not enough data
9.1
49
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.1
8
Service Management
Not enough data
9.5
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.7
9
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
783
Not enough data
9.1
936
|
Verified
Not enough data
8.8
832
|
Verified
Conferencing Options
Not enough data
8.7
795
|
Verified
Not enough data
8.7
807
|
Verified
Not enough data
8.7
790
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
805
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
36
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
9.0
16
Not enough data
9.1
16
Monitoring - Network Monitoring
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.2
6
Management
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.1
16
Analytics - Network Monitoring
Not enough data
8.3
6
Not enough data
8.3
6
Security - Network Monitoring
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.6
6
Network Performance - Network Monitoring
Not enough data
8.3
6
Not enough data
9.2
6
AI Automation - Network Monitoring
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Network Monitoring
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
550
Not enough data
9.1
537
Not enough data
8.9
484
Not enough data
9.0
512
Not enough data
8.9
495
Not enough data
8.9
501
Maintenance
Not enough data
9.0
499
Not enough data
8.9
465
Communication
Not enough data
8.9
495
Not enough data
8.6
439
Not enough data
8.7
443
Not enough data
8.8
464
Security
Not enough data
9.0
459
Not enough data
9.0
462
Device Support
Not enough data
8.9
490
Not enough data
9.1
499
Not enough data
9.0
500
Performance
Not enough data
8.9
468
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
28
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.7
29
Not enough data
8.4
29
Not enough data
9.0
27
Not enough data
8.5
27
Not enough data
8.8
29
Security
Not enough data
8.6
28
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.1
19
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
10.0
5
8.8
1391
Not enough data
8.7
1304
9.7
5
8.6
1299
Not enough data
8.6
1280
Not enough data
8.7
1316
9.7
5
8.7
1391
10.0
5
8.9
1457
Platform
Not enough data
8.9
1407
Not enough data
8.7
1364
9.3
5
8.7
1329
10.0
5
9.1
1499
Security
Not enough data
8.6
1190
Not enough data
8.8
1337
Not enough data
8.7
1279
Categories
Categories
Shared Categories
NetSupport Manager and TeamViewer are categorized as Remote Desktop
Unique Categories
NetSupport Manager has no unique categories
TeamViewer is categorized as Co-Browsing, SAP Store, Unified Endpoint Management (UEM), Screen Sharing, Remote Monitoring & Management (RMM), ServiceNow Store Apps, IT Asset Management, Remote Support, Enterprise IT Management, Mobile Device Management (MDM), Network Monitoring, and AR Collaboration Tools
Reviews
Reviewers' Company Size
NetSupport Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
35.3%
Consumer Goods
17.6%
Automotive
11.8%
Writing and Editing
5.9%
Textiles
5.9%
Other
23.5%
Information Technology and Services
16.2%
Computer Software
10.6%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.9%
Alternatives
Discussions
What is NetSupport Manager used for?
1 Comment
MA
For remote control connection to Computer or SmartphoneRead more
NetSupport Manager has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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