Compare NetSupport Manager and Splashtop Remote Access 
At a Glance
Market Segments
Mid-Market (52.9% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
$8.25 1 User Per Month
NetSupport Manager
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
Learn more about NetSupport ManagerSplashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Access excels in user satisfaction, reflected in its significantly higher G2 Score compared to NetSupport Manager. Users appreciate its reliability and ease of use, with one reviewer noting, "I like that Splashtop Remote Access mirrors my agency management system, making it feel like I'm in the office with no real change."
- According to verified reviews, NetSupport Manager is praised for its ability to connect to multiple users simultaneously, which is a standout feature for those needing to manage several remote sessions at once. Users highlight its stability and troubleshooting capabilities, stating, "NetSupport Manager is easy to use and consistently stable."
- Users say that Splashtop Remote Access offers a seamless experience when working with multiple screens, allowing them to connect to computers with up to four monitors effortlessly. This feature is particularly beneficial for users who need to maintain productivity across different locations, as one reviewer mentioned, "I can easily connect and work as if I am at the other location."
- Reviewers mention that while both products are easy to set up, Splashtop Remote Access has a slight edge in this area, with users appreciating its intuitive onboarding process. In contrast, some users of NetSupport Manager have noted configuration challenges, which can impact the initial experience.
- G2 reviewers highlight that NetSupport Manager provides excellent support quality, with users rating it highly for assistance. However, Splashtop Remote Access also receives positive feedback for its support, though it is slightly lower in comparison, with users noting, "This is a reliable product," indicating a solid but not exceptional support experience.
- According to recent user feedback, both products meet user requirements effectively, but Splashtop Remote Access has a broader appeal in the small business segment, as evidenced by its higher market presence. Users appreciate its straightforward functionality, which aligns well with the needs of smaller teams, while NetSupport Manager is more favored in mid-market environments.
Pricing
Entry-Level Pricing
NetSupport Manager
NetSupport Manager
Starting at £10.00
1 Users With One-Time Purchase
- All features are included.
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
NetSupport Manager
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.6
14
9.6
409
Ease of Use
9.4
14
9.7
413
Ease of Setup
9.2
6
9.3
296
Ease of Admin
9.3
5
9.5
246
Quality of Support
9.7
12
9.3
273
Has the product been a good partner in doing business?
Not enough data
9.6
229
Product Direction (% positive)
8.3
14
9.1
391
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
25
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
Not enough data
9.1
73
Not enough data
8.9
74
Not enough data
8.0
67
Not enough data
9.3
72
Not enough data
8.4
68
Not enough data
8.9
74
Maintenance
Not enough data
8.4
71
Not enough data
8.4
65
Communication
Not enough data
8.5
68
Not enough data
6.2
64
Not enough data
6.1
64
Not enough data
6.8
65
Security
Not enough data
8.3
66
Not enough data
8.2
65
Device Support
Not enough data
8.2
70
Not enough data
8.4
73
Not enough data
8.4
71
Performance
Not enough data
8.3
67
Administration
10.0
5
9.0
217
Not enough data
8.9
157
9.7
5
Feature Not Available
Not enough data
8.3
146
Not enough data
8.5
151
9.7
5
9.3
229
10.0
5
9.2
227
Platform
Not enough data
9.3
217
Not enough data
8.7
205
9.3
5
Feature Not Available
10.0
5
9.5
257
Security
Not enough data
7.9
125
Not enough data
8.9
190
Not enough data
8.9
176
Categories
Categories
Shared Categories
NetSupport Manager and Splashtop Remote Access are categorized as Remote Desktop
Unique Categories
NetSupport Manager has no unique categories
Splashtop Remote Access is categorized as Screen Sharing and Remote Support
Reviews
Reviewers' Company Size
NetSupport Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
35.3%
Consumer Goods
17.6%
Automotive
11.8%
Writing and Editing
5.9%
Textiles
5.9%
Other
23.5%
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
Alternatives
Discussions
What is NetSupport Manager used for?
1 Comment
MA
For remote control connection to Computer or SmartphoneRead more
NetSupport Manager has no more discussions with answers
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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