# NetFUNNEL vs Queue-it Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Queue-it excels in providing a seamless experience during high-demand events, with users highlighting its ability to prevent site crashes and oversells. The waiting room feature is particularly praised for allowing control over inventory and managing customer purchases effectively.
- **Users say** that NetFUNNEL is a solid choice for monitoring traffic and managing user capacity, especially during large-scale events. Reviewers appreciate its effectiveness in keeping web services stable and ensuring that users can wait safely without overwhelming the system.
- **According to verified reviews** , Queue-it stands out for its user-friendly setup process, with many users noting that once configured, it’s easy to replicate events without starting from scratch. This efficiency is a significant advantage for teams managing frequent high-traffic situations.
- **Reviewers mention** that while NetFUNNEL offers an intuitive UI for administrators, it faces challenges in overall user satisfaction compared to Queue-it. Users have expressed a desire for more robust features that match the level of control and data insights provided by Queue-it.
- **G2 reviewers highlight** the exceptional quality of support from Queue-it, with many users noting that the customer service team is responsive and helpful, enhancing the overall experience. In contrast, while NetFUNNEL&#39;s support is rated positively, it does not reach the same level of acclaim.
- **Users report** that both products are effective in managing traffic, but Queue-it&#39;s higher G2 Score reflects a broader satisfaction among users. The detailed real-time data provided by Queue-it, such as wait times and queued numbers, is a feature that many find invaluable for operational decision-making.



| | NetFUNNEL | Queue-it | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 35 | 161 | 
| **Largest Market Segment** | Mid-Market (51.4% of reviews) | Mid-Market (48.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### NetFUNNEL

**Not enough data**

### Queue-it

Pros:
- Customization (9 reviews)
- Traffic Management (9 reviews)

Cons:
- Complex Setup (9 reviews)
- Integration Issues (5 reviews)

---
## Ratings Comparison
| Rating | NetFUNNEL | Queue-it | 
|---|---|---|
  | **Meets Requirements** | 9.3 (25 reviews) | 9.2 (128 reviews) | 
  | **Ease of Use** | 9.2 (28 reviews) | 8.7 (131 reviews) | 
  | **Ease of Setup** | 9.4 (26 reviews) | 8.2 (110 reviews) | 
  | **Ease of Admin** | 9.3 (22 reviews) | 8.9 (102 reviews) | 
  | **Quality of Support** | 9.4 (25 reviews) | 9.6 (128 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (22 reviews) | 9.6 (101 reviews) | 
  | **Product Direction (% positive)** | 10.0 (23 reviews) | 9.3 (127 reviews) | 

---
## Pricing

### NetFUNNEL

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Queue-it

#### Entry-Level Pricing

Plan: Starter

Price: Contact Us

Description: 1 simultaneous waiting room, 5k visitors via queue, 500k visitors via safety net, and 30k visitors/min to Queue-it, 10k/min to site

Key Features:
- Scheduled waiting room
- 24/7 peak protection
- 20+ Connectors (client, server, edge) 

[Browse all 5 editions](https://www.g2.com/products/queue-it/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Queue Management

| Product | Score | Reviews |
|---|---|---|
| **NetFUNNEL** | N/A | N/A |
| **Queue-it** | N/A | N/A |

#### Customer Support

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **SMS Updates** | Not enough data | Not enough data | 
| **VIP Settings** | Not enough data | Not enough data | 
| **Multilanguage Support** | Not enough data | Not enough data | 

#### Reporting and Analytics

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **Customer Information** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Clerk Performance Reports** | Not enough data | Not enough data | 
| **Location-based Peformance Reports** | Not enough data | Not enough data | 

#### Hardware

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **Proprietary Hardware** | Not enough data | Not enough data | 
| **Hardware Agnostic** | Not enough data | Not enough data | 
| **Digital Signage** | Not enough data | Not enough data | 

#### Generative AI 

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Text-to-Video** | Not enough data | Not enough data | 
| **AI Text-to-3D** | Not enough data | Not enough data | 

### Bot Detection and Mitigation

| Product | Score | Reviews |
|---|---|---|
| **NetFUNNEL** | N/A | N/A |
| **Queue-it** | N/A | N/A |

#### Bot Detection &amp; Classification - Bot Detection and Mitigation

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **Bot Traffic Analytics** | Not enough data | Not enough data | 
| **Good Bot Identification** | Not enough data | Not enough data | 
| **Malicious Bot Detection** | Not enough data | Not enough data | 

#### Protection &amp; Mitigation - Bot Detection and Mitigation

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **Automated Bot Mitigation** | Not enough data | Not enough data | 
| **API Abuse Protection** | Not enough data | Not enough data | 
| **Account Takeover Protection** | Not enough data | Not enough data | 

#### AI-Powered Detection &amp; Intelligence - Bot Detection and Mitigation

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **AI-Powered Bot Detection** | Not enough data | Not enough data | 
| **AI Agent &amp; LLM Traffic Management** | Not enough data | Not enough data | 
| **Adaptive AI Threat Response** | Not enough data | Not enough data | 

### Virtual Waiting Room

| Product | Score | Reviews |
|---|---|---|
| **NetFUNNEL** | 9.0/10 | 27 |
| **Queue-it** | 8.7/10 | 112 |

#### Traffic

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **Traffic Controls** | 9.7 (23 reviews) | 9.0 (102 reviews) | 
| **Network Controls** | 9.0 (10 reviews) | 8.5 (84 reviews) | 
| **Traffic Overview** | 8.8 (17 reviews) | 9.0 (97 reviews) | 

#### Administration

| Feature | NetFUNNEL | Queue-it | 
|---|---|---|
| **Dashboard** | 9.0 (18 reviews) | 8.8 (103 reviews) | 
| **Scalability** | 9.5 (24 reviews) | 9.1 (100 reviews) | 
| **Customization** | 8.6 (11 reviews) | 8.4 (99 reviews) | 
| **API / Integrations** | 8.7 (13 reviews) | 8.4 (88 reviews) | 

---
## Categories
**Shared Categories (1):** [Virtual Waiting Room Software](https://www.g2.com/categories/virtual-waiting-room)

**Unique to NetFUNNEL (1):** [Queue Management Software](https://www.g2.com/categories/queue-management)

**Unique to Queue-it (1):** [Bot Detection and Mitigation Software](https://www.g2.com/categories/bot-detection-and-mitigation)


---
## Reviewer Demographics

### By Company Size

| Segment | NetFUNNEL | Queue-it | 
|---|---|---|
| **Small-Business** | 2.9% | 28.9% | 
| **Mid-Market** | 51.4% | 48.0% | 
| **Enterprise** | 45.7% | 23.0% | 

### By Industry

#### NetFUNNEL

- **Computer Software:** 9.4%
- **Education Management:** 9.4%
- **Higher Education:** 9.4%
- **Automotive:** 6.3%
- **Retail:** 6.3%
- **Financial Services:** 6.3%
- **Insurance:** 6.3%
- **Government Relations:** 6.3%
- **Accounting:** 3.1%
- **Banking:** 3.1%
- **Other:** 34.4%

#### Queue-it

- **Entertainment:** 20.4%
- **Retail:** 11.2%
- **Events Services:** 10.5%
- **Performing Arts:** 9.9%
- **Information Technology and Services:** 5.9%
- **Telecommunications:** 4.6%
- **Museums and Institutions:** 3.3%
- **Sports:** 3.3%
- **Higher Education:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Other:** 25.7%

---
## Alternatives

### Alternatives to NetFUNNEL

- [Waitwhile](https://www.g2.com/products/waitwhile/reviews) — 4.9/5 stars (338 reviews)
- [Qminder](https://www.g2.com/products/qminder/reviews) — 4.6/5 stars (246 reviews)
- [DataDome](https://www.g2.com/products/datadome/reviews) — 4.7/5 stars (232 reviews)
- [Queue-Fair](https://www.g2.com/products/queue-fair/reviews) — 5.0/5 stars (116 reviews)
- [Engageware](https://www.g2.com/products/engageware/reviews) — 4.4/5 stars (131 reviews)
- [WaitWell](https://www.g2.com/products/waitwell/reviews) — 4.7/5 stars (100 reviews)
- [CrowdHandler](https://www.g2.com/products/crowdhandler/reviews) — 4.9/5 stars (35 reviews)
- [Qtrac Virtual Queuing and Appointment Scheduling Platform](https://www.g2.com/products/qtrac-virtual-queuing-and-appointment-scheduling-platform/reviews) — 4.7/5 stars (45 reviews)
- [Verint CX Automation](https://www.g2.com/products/verint-cx-automation/reviews) — 4.4/5 stars (35 reviews)
- [Customer Experience Solutions](https://www.g2.com/products/acf-technologies-customer-experience-solutions/reviews) — 4.6/5 stars (33 reviews)

### Alternatives to Queue-it

- [Queue-Fair](https://www.g2.com/products/queue-fair/reviews) — 5.0/5 stars (116 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (603 reviews)
- [CrowdHandler](https://www.g2.com/products/crowdhandler/reviews) — 4.9/5 stars (35 reviews)
- [TrafficDefender](https://www.g2.com/products/trafficdefender/reviews) — 4.5/5 stars (1 reviews)
- [HAProxy](https://www.g2.com/products/haproxy/reviews) — 4.7/5 stars (900 reviews)
- [Fingerprint](https://www.g2.com/products/fingerprintjs-fingerprint/reviews) — 4.7/5 stars (409 reviews)
- [DataDome](https://www.g2.com/products/datadome/reviews) — 4.7/5 stars (232 reviews)
- [HUMAN Sightline Cyberfraud Defense](https://www.g2.com/products/human-sightline-cyberfraud-defense/reviews) — 4.5/5 stars (213 reviews)
- [ClickCease](https://www.g2.com/products/clickcease/reviews) — 4.6/5 stars (112 reviews)
- [Section](https://www.g2.com/products/section/reviews) — 4.8/5 stars (2 reviews)

---
## Top Discussions

### NetFUNNEL

No discussions available for this product.

### Queue-it

- Title: [What is Queue-it used for?](https://www.g2.com/discussions/what-is-queue-it-used-for) — 2 comments
  > **Top comment:** "Comment deleted by user."
- Title: [What is virtual waiting?](https://www.g2.com/discussions/what-is-virtual-waiting) — 1 comment
  > **Top comment:** "A virtual waiting room is a cloud-based service for businesses to control surges in online traffic to their websites or mobile apps. In high-demand..."
- Title: [What is a pre queue?](https://www.g2.com/discussions/what-is-a-pre-queue) — 1 comment
  > **Top comment:** "A pre-queue is a directive of where you want your users to land in the timeframe before queuing them. You can send to a &quot;pre&quot; waiting room, another url, or..."
- Title: [How does queue it work?](https://www.g2.com/discussions/how-does-queue-it-work) — 1 comment
  > **Top comment:** "When you add Queue-it’s virtual waiting room to your website or app, visitors exceeding the capacity thresholds you set for your website or app are offloaded..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/netfunnel-vs-queue-it)

