G2 reviewers report that Smokeball excels in user-friendliness, with many users highlighting its intuitive interface that makes accessing case information seamless. One user mentioned, "I find Smokeball to be very user-friendly and enjoy how everything about a case is readily available," which significantly enhances productivity.
Users say that NetDocuments offers robust document management capabilities, with recent feedback noting it as a "huge upgrade" for filing, storing, and searching documents. This feature is particularly beneficial for firms looking to streamline their document organization.
Reviewers mention that Smokeball's setup process is straightforward, making it easy for new users to get started quickly. One user appreciated how "the initial setup was very straightforward," which is a crucial factor for firms wanting to minimize downtime during implementation.
According to verified reviews, NetDocuments provides a solid platform for document organization, allowing users to create various folders and subfolders easily. This flexibility in document management is praised, with users noting, "It is easy to organize and create various folders needed to keep all of your documents easily organized!"
G2 reviewers highlight that Smokeball's document drafting features save time by preloading client details, which users find incredibly efficient. One user stated, "I like that Smokeball uses the documents stored in the library to include client details when drafting legal documents," showcasing its practical benefits in daily operations.
Users express concerns about NetDocuments' overall satisfaction, as it has a lower star rating compared to Smokeball. While some users appreciate its capabilities, others feel it may not fully meet their workflow needs, indicating potential areas for improvement in user experience.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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