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Compare NetDocuments and Smokeball 
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At a Glance
Market Segments
Small-Business (48.3% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
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$49.00 1 User Per Month
NetDocuments
Star Rating
(30)3.7 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 5 pricing plansSmokeball
Star Rating
(340)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NetDocuments excels in document management with a strong focus on security and compliance, making it a preferred choice for firms that prioritize data protection. In contrast, Smokeball is praised for its user-friendly interface and ease of use, which reviewers say significantly enhances productivity for small businesses.
- Reviewers mention that Smokeball's time tracking and billing features are particularly robust, with users appreciating the seamless integration of these functionalities into their daily workflows. On the other hand, users on G2 highlight that NetDocuments offers superior document versioning and change tracking capabilities, which are essential for legal professionals managing multiple document revisions.
- G2 users indicate that Smokeball's mobile app is highly rated for its accessibility and functionality, allowing users to manage their documents on the go. Conversely, reviewers say that while NetDocuments provides a solid web interface, its mobile capabilities are not as intuitive, which can hinder user experience in mobile scenarios.
- Users say that NetDocuments shines in its centralized database and document storage solutions, which are crucial for firms needing to manage large volumes of legal documents efficiently. In contrast, Smokeball's content management features, including its content library, are noted for their ease of use and integration with other tools, making it a favorite among small business users.
- Reviewers mention that the quality of support for Smokeball is exceptional, with many users praising the responsiveness and helpfulness of the support team. In comparison, while NetDocuments offers solid support, users report that response times can be slower, which may affect urgent queries.
- Users on G2 highlight that NetDocuments has a strong focus on compliance and security features, which are critical for legal firms, while Smokeball is recognized for its automation capabilities that streamline repetitive tasks, making it ideal for small businesses looking to enhance efficiency.
Pricing
Entry-Level Pricing
NetDocuments
LEARN (Add-On Solution)
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Take advantage of this collection of new products to gain a deeper, more actionable understanding of both your documents and how people use and engage with those documents. With LEARN, you will make your content an even more powerful, productive, and intelligent engine for growth and success.
- Enterprise Search
- Analytics
Smokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
NetDocuments
No trial information availableSmokeball
Free Trial is available
Ratings
Meets Requirements
8.3
24
9.1
273
Ease of Use
7.8
24
9.2
281
Ease of Setup
6.9
7
8.7
128
Ease of Admin
7.4
7
8.9
69
Quality of Support
7.3
20
9.6
273
Has the product been a good partner in doing business?
7.9
7
9.4
69
Product Direction (% positive)
8.1
25
9.5
262
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
9.1
132
Not enough data
8.7
125
Not enough data
8.2
123
Generative AI
Not enough data
6.9
54
Not enough data
6.9
54
Platform Content
Not enough data
8.8
132
Not enough data
9.0
135
Not enough data
8.6
129
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
115
Not enough data
8.1
109
Not enough data
7.7
95
Platform Basics
Not enough data
8.5
145
Not enough data
9.0
154
Not enough data
8.8
143
Not enough data
8.5
144
Content Management
Not enough data
9.3
155
Not enough data
8.7
148
Not enough data
8.8
149
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
121
Not enough data
9.0
130
Not enough data
8.9
122
Not enough data
8.6
128
Not enough data
9.0
128
Content Management
Not enough data
9.4
131
Not enough data
8.7
123
Not enough data
8.8
121
Time & Billing
Not enough data
9.1
125
Not enough data
8.5
114
Not enough data
8.7
117
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
8.6
52
Not enough data
8.8
52
Not enough data
8.4
52
Not enough data
9.2
51
Document Management - Legal Document Management
Not enough data
9.0
50
Not enough data
8.8
49
Not enough data
8.6
50
Analysis - Legal Document Management
Not enough data
8.0
49
Not enough data
7.8
49
Artificial Intelligence - Legal Document Management
Not enough data
Feature Not Available
Accessibility - Legal Document Management
Not enough data
8.5
50
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NetDocuments and Smokeball are categorized as Legal Document Management and Legal Practice Management
Unique Categories
NetDocuments is categorized as Document Management, Cloud Content Collaboration, and Enterprise Search Software
Reviews
Reviewers' Company Size
NetDocuments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
44.8%
Legal Services
24.1%
Venture Capital & Private Equity
6.9%
Real Estate
6.9%
Renewables & Environment
3.4%
Other
13.8%
Law Practice
52.8%
Legal Services
44.2%
Real Estate
1.8%
Accounting
0.6%
Legislative Office
0.3%
Other
0.3%
Discussions
NetDocuments has no discussions with answers
Is Smokeball cloud-based software?
3 Comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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