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Compare Netcore Customer Engagement Platform and WebEngage 
Netcore Customer Engagement Platform
Optimized for quick response
At a Glance
Market Segments
Mid-Market (47.9% of reviews)
Mid-Market (55.3% of reviews)
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Talk To Us Up To 10K Monthly Active Users (MAU)
Netcore Customer Engagement Platform
Star Rating
(556)4.5 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plansWebEngage
Star Rating
(729)4.5 out of 5
Market Segments
Mid-Market (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both WebEngage and Netcore Customer Engagement Platform excel in user satisfaction, each boasting a solid star rating of 4.5. However, users of WebEngage appreciate its ability to unify user data and engagement, making segmentation and journey creation straightforward across multiple channels like email, push, and WhatsApp.
- Users say that WebEngage shines in its customer analytics capabilities, with many highlighting its new AI enhancements that improve product analytics and customer data platform features. In contrast, Netcore users emphasize its powerful omnichannel reach and AI-native personalization, which they find enhances their marketing automation efforts.
- Reviewers mention that WebEngage offers a slightly more complex setup process, with some users noting configuration challenges. On the other hand, Netcore is praised for its superior ease of use and performance, making it a more accessible option for teams looking for quick implementation and daily support.
- According to verified reviews, WebEngage has a larger volume of user feedback, with 714 reviews compared to Netcore's 549. This suggests a broader user base and potentially more reliable insights into its performance, particularly in areas like customer journey mapping and multi-channel communication.
- Users highlight that while both platforms provide robust support, Netcore stands out with a higher quality of support rating. Reviewers appreciate the day-to-day assistance and insightful analytics dashboard that Netcore offers, which enhances their overall experience.
- G2 reviewers report that WebEngage excels in personalization features, receiving high marks for its ability to create tailored messaging. However, Netcore users also commend its effective marketing automation tools, which they find powerful for reaching customers efficiently.
Pricing
Entry-Level Pricing
Netcore Customer Engagement Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
The startup package is specially designed, keeping the limitations of early-stage startups in mind, whether they prefer no-code tools or want affordable prices--all while still delivering an intelligent customer experience so they can succeed big time!
- Deep Segmentation, User Analytics, Unlimited User Journeys, Unlimited App Push Notifications, Unlimited Web Push Notifications
- 100,000 Emails Free Per Month, App Nudges & Contextual Walkthroughs, A/B Testing, Rule Based Website Personalization For D2C, Recommendations & Recently Viewed Widgets For D2C
- 24/7 Email Support, Onboarding Support, Scheduled Office Hours, Paid Add On - Emails, WhatsApp, SMS
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
Netcore Customer Engagement Platform
No trial information availableWebEngage
No trial information availableRatings
Meets Requirements
8.7
487
8.5
622
Ease of Use
8.9
492
8.8
626
Ease of Setup
8.8
340
8.3
396
Ease of Admin
8.9
152
8.7
264
Quality of Support
9.0
485
8.6
615
Has the product been a good partner in doing business?
9.1
155
8.8
264
Product Direction (% positive)
9.4
477
9.6
600
Features by Category
Email Marketing
8.9
225
8.8
338
|
Verified
9.0
218
8.8
330
|
Verified
8.9
216
8.6
329
|
Verified
8.5
213
8.5
302
|
Verified
Online Marketing
8.4
196
8.0
258
8.5
202
8.3
308
|
Verified
8.7
210
8.6
309
|
Verified
8.6
203
8.3
308
|
Verified
Feature Not Available
Feature Not Available
Lead Management
8.6
196
8.3
296
|
Verified
8.6
198
8.4
294
|
Verified
8.9
210
8.7
324
|
Verified
8.3
189
8.2
270
|
Verified
8.4
190
8.5
281
|
Verified
8.5
200
8.6
300
|
Verified
8.4
188
8.4
288
|
Verified
8.4
189
8.4
280
|
Verified
Campaign Management
8.6
212
8.4
296
|
Verified
8.2
204
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Social
Feature Not Available
Feature Not Available
Feature Not Available
7.8
243
Feature Not Available
Feature Not Available
Feature Not Available
7.7
248
Feature Not Available
7.7
246
Reporting & Analytics
8.8
212
8.4
330
|
Verified
8.4
202
8.4
321
|
Verified
8.4
204
8.0
307
|
Verified
8.2
189
8.0
300
|
Verified
7.4
181
7.5
243
Platform
8.5
185
8.5
301
|
Verified
8.5
181
8.6
289
|
Verified
8.7
187
8.9
301
|
Verified
8.2
171
8.1
255
|
Verified
8.2
177
8.2
271
|
Verified
8.5
176
8.6
288
|
Verified
8.4
168
Feature Not Available
Agentic AI - Marketing Automation
8.5
47
8.1
19
8.6
46
8.4
18
8.6
46
8.2
17
8.6
46
8.4
17
8.6
46
8.4
17
8.8
47
8.3
17
Integration
8.5
191
8.5
303
|
Verified
8.4
189
8.5
306
|
Verified
8.1
179
8.2
279
|
Verified
Administration
Not enough data
8.6
179
Not enough data
8.0
176
Not enough data
8.2
166
Not enough data
8.7
181
Not enough data
7.9
154
Not enough data
8.4
174
Integrations
Not enough data
8.4
156
Not enough data
8.6
161
Not enough data
8.6
167
Not enough data
8.1
143
Platform
Not enough data
8.3
141
Not enough data
8.3
144
Not enough data
8.2
142
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
User Identification
8.5
42
Not enough data
9.0
44
Not enough data
8.0
42
Not enough data
Tracking & Reporting
8.9
41
Not enough data
8.9
42
Not enough data
8.8
41
Not enough data
9.2
43
Not enough data
8.8
40
Not enough data
9.0
42
Not enough data
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Visitor Behavior
8.8
63
8.4
129
|
Verified
8.8
61
8.7
132
|
Verified
Feature Not Available
7.9
122
|
Verified
Templates
8.2
60
8.2
119
|
Verified
8.7
60
8.6
125
|
Verified
8.5
63
8.5
127
|
Verified
Personalization
8.7
60
8.3
127
|
Verified
8.4
61
8.2
131
|
Verified
8.8
58
8.6
129
|
Verified
8.3
58
Feature Not Available
8.5
56
8.5
125
|
Verified
8.8
56
8.3
119
|
Verified
8.4
59
8.7
123
|
Verified
9.1
62
8.8
128
|
Verified
Multichannel
8.9
60
8.6
124
8.9
62
8.7
125
|
Verified
8.8
60
8.5
126
|
Verified
Administration
9.1
58
8.9
126
|
Verified
8.9
57
8.5
128
|
Verified
9.0
58
8.7
127
|
Verified
8.9
57
8.6
127
|
Verified
Agentic AI - E-Commerce Personalization
9.2
17
Not enough data
9.4
16
Not enough data
User Analysis
8.7
47
Not enough data
8.7
46
Not enough data
User Support
8.9
46
Not enough data
8.8
43
Not enough data
9.0
42
Not enough data
Walkthrough Type
8.4
42
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.5
135
8.7
256
8.9
144
9.0
258
8.6
139
8.8
259
8.8
140
8.8
265
8.7
140
8.9
258
Analytics
8.7
145
8.5
270
8.4
137
8.3
255
Optimization
8.4
138
8.6
233
8.7
141
8.9
260
8.5
140
8.3
238
8.3
133
8.4
231
Agentic AI - Push Notification
8.6
18
7.3
10
8.3
16
7.0
10
8.3
17
7.0
10
Segmentation
8.6
27
Not enough data
8.6
25
Not enough data
Targeting
8.8
25
Not enough data
8.1
25
Not enough data
Triggered Content
8.8
24
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
Personalized Content
8.4
25
Not enough data
8.3
23
Not enough data
8.5
25
Not enough data
Agentic AI - Personalization Engines
8.0
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Text Messaging
8.9
94
8.8
222
|
Verified
8.1
84
Feature Not Available
8.4
88
8.6
210
|
Verified
8.1
87
7.9
178
8.4
86
8.5
211
|
Verified
7.8
80
7.4
161
8.5
85
8.9
202
|
Verified
8.7
83
8.8
199
|
Verified
SMS Platform
8.5
85
8.3
223
|
Verified
8.8
88
8.8
224
|
Verified
7.7
82
7.9
150
7.7
82
Feature Not Available
7.9
82
7.9
170
8.5
83
8.7
204
|
Verified
Agentic AI - SMS Marketing
8.1
9
7.5
8
9.3
9
7.5
8
9.3
9
7.7
8
9.3
9
7.6
7
9.4
9
7.4
7
9.6
9
6.9
7
Data Sourcing
8.2
63
8.3
119
8.3
62
8.2
118
8.4
63
8.4
117
8.3
61
8.4
122
Intelligence
8.3
61
8.6
121
7.6
59
7.8
122
8.2
59
7.9
116
Functionality
8.9
17
Not enough data
9.0
17
Not enough data
9.1
16
Not enough data
9.0
17
Not enough data
Management
8.7
17
Not enough data
8.7
15
Not enough data
9.5
16
Not enough data
9.4
16
Not enough data
Platform Basics
8.5
79
8.0
265
8.3
81
8.2
256
8.6
82
8.6
252
8.3
77
8.2
244
8.5
79
8.3
183
Agentic AI - Customer Journey Mapping
9.2
16
6.7
5
Platform Basics
8.9
97
8.6
272
|
Verified
8.8
100
8.9
273
|
Verified
Platform Data
8.7
97
8.7
280
|
Verified
8.4
96
8.4
263
|
Verified
8.6
100
8.7
275
|
Verified
8.7
95
Feature Not Available
Platform Additional Functionality
8.7
96
8.8
271
|
Verified
8.6
95
8.7
270
|
Verified
8.4
94
8.4
265
Agentic AI - Customer Journey Analytics
7.9
24
7.8
10
8.0
22
6.8
10
8.3
22
8.0
10
8.2
22
7.7
10
Messaging Channels
9.1
16
Not enough data
9.4
17
Not enough data
7.4
15
Not enough data
7.6
17
Not enough data
Administration
9.2
17
Not enough data
8.5
16
Not enough data
9.4
14
Not enough data
8.2
14
Not enough data
Computing
8.3
126
Not enough data
8.1
127
Not enough data
8.5
128
Not enough data
Experimental Design
8.5
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.8
126
Not enough data
8.2
119
Not enough data
Agentic AI - A/B Testing
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
9.0
15
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.4
28
9.1
49
8.3
29
8.9
50
8.3
28
8.3
49
8.5
28
9.0
48
8.8
28
9.0
49
8.4
27
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
8.6
28
8.9
48
8.6
27
8.8
49
8.3
27
8.1
47
8.5
29
8.5
50
Agentic AI - Personalization
7.6
18
Not enough data
7.9
19
Not enough data
7.5
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
7.5
19
Not enough data
Analysis
8.7
59
8.3
121
9.0
61
8.9
130
|
Verified
8.3
59
8.2
114
8.6
58
8.4
118
Campaigns
8.5
61
8.3
111
|
Verified
9.1
62
9.1
129
|
Verified
8.4
58
8.9
119
|
Verified
8.1
55
Feature Not Available
9.1
64
9.0
120
8.9
64
8.8
123
Engagement
8.2
56
8.3
110
Platform
8.8
57
8.8
120
8.8
59
8.7
110
|
Verified
8.6
54
8.6
104
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Feature Not Available
8.3
214
|
Verified
8.7
104
8.6
224
|
Verified
8.8
112
8.6
233
|
Verified
9.1
108
8.9
230
|
Verified
8.0
99
Feature Not Available
7.8
95
Feature Not Available
Campaign Activity
8.8
113
8.7
231
|
Verified
8.7
114
8.5
237
|
Verified
8.5
109
8.4
229
|
Verified
8.5
102
8.6
230
|
Verified
8.6
102
8.3
223
|
Verified
8.3
103
8.0
198
Agentic AI - Marketing Analytics
8.2
16
8.1
7
8.8
16
8.1
7
8.8
16
8.1
6
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Variation Testing
9.4
13
Not enough data
9.0
13
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
Reporting
9.4
14
Not enough data
9.3
15
Not enough data
Personalization
9.0
15
Not enough data
9.3
14
Not enough data
9.1
13
Not enough data
Administration
9.1
13
Not enough data
9.0
14
Not enough data
8.9
15
Not enough data
9.2
14
Not enough data
Categories
Categories
Shared Categories
Netcore Customer Engagement Platform and WebEngage are categorized as Customer Journey Mapping, SMS Marketing, Personalization, Push Notification, E-Commerce Personalization, Customer Journey Analytics, Customer Data Platform (CDP), Marketing Analytics, Mobile Marketing, Marketing Automation, and WhatsApp Marketing
Unique Categories
Netcore Customer Engagement Platform is categorized as Geofencing, Personalization Engines, Digital Adoption Platform, A/B Testing, Mobile App Analytics, Mobile App Optimization, and Proactive Notification
WebEngage is categorized as Transactional Email
Reviews
Reviewers' Company Size
Netcore Customer Engagement Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
20.3%
Insurance
7.4%
Retail
7.1%
Banking
6.5%
Marketing and Advertising
5.3%
Other
53.4%
Financial Services
11.7%
Education Management
11.5%
Marketing and Advertising
7.3%
Information Technology and Services
5.4%
E-Learning
5.4%
Other
58.7%
Discussions
Netcore Customer Engagement Platform has no discussions with answers
Can we get a detailed day to day report of a journey?
2 Comments
GS
YESRead more
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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