G2 reviewers report that SurePayroll excels in user-friendliness, with many users highlighting its intuitive interface. One user mentioned, "It is easy and user friendly," making it a strong choice for small businesses looking for straightforward payroll management.
Users say that Netchex stands out for its efficient onboarding process, which simplifies the paperwork for new hires. Reviewers appreciate the "easy access to information in the Knowledge Center," making it a reliable option for mid-market companies aiming to streamline their HR processes.
According to verified reviews, SurePayroll receives high marks for its customer support, with users praising the assistance they received during setup. One user noted the outstanding support from a representative, which made their experience smooth and hassle-free.
Reviewers mention that Netchex offers robust features for tracking employee time and managing PTO requests, with one user stating it is "EASY TO REVIEW PUNCH TIMES AND PTO." This functionality is particularly beneficial for companies with complex scheduling needs.
Users highlight that SurePayroll provides excellent payroll entry capabilities, with a score of 9.1 in this area. Reviewers appreciate how it simplifies the often tedious aspects of payroll, such as taxes and withholdings, making it a great fit for small businesses.
G2 reviewers note that while both products have strong support features, Netchex slightly edges out with a higher quality of support score. Users have found it to be "user-friendly, well organized, and reliable," which can be crucial for businesses needing consistent assistance.
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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