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Compare Netchex and SurePayroll 
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At a Glance
Market Segments
Mid-Market (64.5% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
No pricing available
Contact SurePayroll
Netchex
Star Rating
(131)4.5 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NetchexSurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurePayroll excels in its Payroll Entry feature, scoring 9.2, which allows for seamless payroll processing. In contrast, Netchex shines even brighter with a score of 9.6, indicating a more refined user experience in this area.
- Reviewers mention that SurePayroll's Direct Deposit functionality is highly rated at 9.4, making it easy for employees to receive their payments. However, Netchex surpasses this with a score of 9.8, suggesting a more efficient and reliable direct deposit process.
- G2 users highlight SurePayroll's Tax Calculation feature, which scores 9.2, as a strong point for small businesses. On the other hand, Netchex's score of 8.9 indicates it may not be as robust in this area, leading to potential concerns for users needing precise tax management.
- Users on G2 report that SurePayroll's Time Off Accrual feature is rated at 8.3, which is satisfactory for tracking employee leave. Netchex, however, has a slightly better score of 8.7, suggesting a more user-friendly approach to managing time off.
- Reviewers mention that SurePayroll's Quality of Support is rated at 8.7, which is decent but not exceptional. In contrast, Netchex receives a higher score of 9.1, indicating that users may find more responsive and helpful customer service.
- Users say that SurePayroll's Employee Self Service web portal is rated at 8.7, providing a good level of access for employees. However, Netchex's web portal scores 9.4, suggesting a more intuitive and feature-rich experience for users managing their own information.
Pricing
Entry-Level Pricing
Netchex
No pricing availableSurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
Netchex
No trial information availableSurePayroll
Free Trial is available
Ratings
Meets Requirements
9.0
98
8.9
447
Ease of Use
8.7
101
8.9
452
Ease of Setup
8.0
84
8.8
311
Ease of Admin
8.7
85
9.1
308
Quality of Support
8.9
97
8.7
447
Has the product been a good partner in doing business?
9.1
87
9.0
309
Product Direction (% positive)
8.4
92
8.0
446
Features by Category
Core HR
8.3
47
Not enough data
8.5
50
Not enough data
6.7
31
Not enough data
8.0
39
Not enough data
8.4
42
Not enough data
8.0
48
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
8.1
57
Not enough data
7.4
43
Not enough data
7.1
40
Not enough data
8.8
61
Not enough data
8.6
58
Not enough data
8.3
58
Not enough data
8.4
60
Not enough data
8.8
62
Not enough data
Employee Self Service
9.1
58
8.7
330
|
Verified
7.8
52
8.0
188
|
Verified
8.7
57
7.9
195
|
Verified
Administration
9.3
62
9.1
369
|
Verified
8.4
62
8.2
191
|
Verified
9.6
61
9.3
356
|
Verified
7.8
50
8.7
183
|
Verified
9.4
60
8.7
265
|
Verified
9.0
58
8.4
140
|
Verified
9.0
53
9.0
251
|
Verified
9.1
59
8.9
261
|
Verified
8.8
59
9.0
245
|
Verified
Taxes
8.8
58
9.1
347
|
Verified
8.9
58
9.1
247
|
Verified
8.8
58
Feature Not Available
Integration
7.7
45
8.1
106
|
Verified
8.4
47
8.5
46
7.8
46
8.4
53
7.6
48
8.5
43
Platform
8.4
59
8.9
337
|
Verified
9.0
58
9.0
327
|
Verified
8.6
60
9.1
346
|
Verified
9.0
56
9.0
271
|
Verified
Benefits Administration Platform Features
8.1
31
Not enough data
7.1
28
Not enough data
6.3
28
Not enough data
8.1
28
Not enough data
7.9
32
Not enough data
8.0
32
Not enough data
8.4
29
Not enough data
7.1
29
Not enough data
Benefits Administration Platform Features
8.1
31
Not enough data
7.1
28
Not enough data
6.3
28
Not enough data
8.1
28
Not enough data
7.9
32
Not enough data
8.0
32
Not enough data
8.4
29
Not enough data
7.8
22
Not enough data
7.1
29
Not enough data
6.8
23
Not enough data
5.9
19
Not enough data
7.8
21
Not enough data
Generative AI
7.3
8
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Platform
8.1
57
Not enough data
7.4
43
Not enough data
7.1
40
Not enough data
8.8
61
Not enough data
8.6
58
Not enough data
8.3
58
Not enough data
8.4
60
Not enough data
8.8
62
Not enough data
Automation
7.9
41
Not enough data
Logistics
8.4
45
Not enough data
8.5
43
Not enough data
8.4
36
Not enough data
Management
7.5
32
Not enough data
7.2
35
Not enough data
8.2
43
Not enough data
9.0
46
Not enough data
9.0
48
Not enough data
9.2
49
Not enough data
8.1
41
Not enough data
Monitoring
8.5
39
Not enough data
8.5
42
Not enough data
8.1
38
Not enough data
Platform Basics
7.4
22
Not enough data
8.5
26
Not enough data
Platform Data
8.1
24
Not enough data
7.4
24
Not enough data
8.0
24
Not enough data
Platform Content
7.6
26
Not enough data
8.1
23
Not enough data
8.4
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
7.3
8
Not enough data
7.4
7
Not enough data
6.9
8
Not enough data
Platform Content
Feature Not Available
Not enough data
7.5
6
Not enough data
7.6
7
Not enough data
Platform Additional Functionality
7.7
8
Not enough data
7.3
8
Not enough data
6.2
7
Not enough data
6.0
7
Not enough data
7.5
8
Not enough data
Categories
Categories
Shared Categories
Netchex and SurePayroll are categorized as Payroll
Unique Categories
Netchex is categorized as Core HR, Benefits Administration, Employee Scheduling, Time & Attendance, and HR Compliance
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
Netchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
22.4%
Hospitality
10.4%
Non-Profit Organization Management
8.8%
Restaurants
5.6%
Hospital & Health Care
5.6%
Other
47.2%
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Discussions
Does Netchex have an app?
1 Comment
SL
Yes, they do.Read more
Netchex has no more discussions with answers
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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