Compare Neptune DXP and ServiceNow App Engine 
At a Glance
Market Segments
Enterprise (40.8% of reviews)
Enterprise (49.1% of reviews)
Entry-Level Pricing
Free Trial 2 Users
No pricing available
Neptune DXP
Star Rating
(217)4.5 out of 5
Market Segments
Enterprise (40.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 2 Users
Free Trial is available
Browse all 3 pricing plansServiceNow App Engine
Star Rating
(885)4.5 out of 5
Market Segments
Enterprise (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ServiceNow App EngineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceNow App Engine excels in enabling teams to build meaningful business applications quickly, emphasizing its strong governance and security features. Users appreciate the platform's balance of speed and flexibility, which allows both developers and non-coders to create applications efficiently.
- Users say that Neptune DXP provides IT specialists with robust tools for app development, particularly highlighting its ability to easily retrieve data from various applications via APIs. This feature allows users to create cohesive applications that function as a single data source, enhancing usability.
- Reviewers mention that ServiceNow App Engine's integration with the broader ServiceNow ecosystem is a significant advantage, facilitating seamless workflows across ITSM, CMDB, and other modules. This tight integration is seen as a major benefit for organizations looking to streamline their operations.
- According to verified reviews, Neptune DXP is praised for its strong customer support, which is available 24/7. Users find the platform easy to use, particularly for mobile applications that can function offline, making it suitable for remote work scenarios.
- G2 reviewers highlight that while both platforms have similar star ratings, ServiceNow App Engine has a much higher overall G2 Score, indicating greater user satisfaction and reliability based on a larger volume of recent reviews. This suggests that ServiceNow may be a more trusted choice for businesses.
- Users report that Neptune DXP shines in customization capabilities, allowing for tailored branding and application templates. However, some users feel that it may not match the comprehensive feature set and ease of use that ServiceNow App Engine offers, particularly for enterprise-grade applications.
Pricing
Entry-Level Pricing
Neptune DXP
Developer Edition
Free Trial
2 Users
Non-Productive Usage -
- Access to Neptune DXP Features
- Access to Application Building Blocks
- Community Support
ServiceNow App Engine
No pricing availableFree Trial
Neptune DXP
Free Trial is available
ServiceNow App Engine
Free Trial is available
Ratings
Meets Requirements
8.8
140
8.5
612
Ease of Use
8.9
143
8.7
648
Ease of Setup
8.3
84
8.7
550
Ease of Admin
8.6
75
8.7
474
Quality of Support
8.9
135
8.4
588
Has the product been a good partner in doing business?
9.0
73
8.8
453
Product Direction (% positive)
9.4
134
9.5
577
Features by Category
Analytics
8.4
32
Not enough data
8.0
29
Not enough data
8.2
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content Management
8.2
31
Not enough data
8.3
32
Not enough data
8.7
31
Not enough data
Design & Development
9.2
34
Not enough data
9.3
36
Not enough data
8.6
32
Not enough data
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
19
Not enough data
8.6
18
Not enough data
9.4
19
Not enough data
9.1
18
Not enough data
9.4
19
Not enough data
9.3
18
Not enough data
Automation
9.4
14
Not enough data
9.1
13
Not enough data
8.9
18
Not enough data
Development
8.8
19
Not enough data
9.4
19
Not enough data
8.6
17
Not enough data
9.1
18
Not enough data
Functionality
9.0
85
8.8
339
8.6
80
8.2
310
8.7
75
8.0
297
8.9
82
8.2
330
8.8
81
8.6
323
8.2
84
8.1
319
8.7
80
8.5
310
Agentic AI - Mobile Development Platforms
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
9.2
8
Generation and Interpretation - AI App Builder
Not enough data
8.3
10
Not enough data
8.1
9
Not enough data
8.8
10
Not enough data
8.3
10
Generated Application Quality - AI App Builder
Not enough data
9.4
13
Not enough data
8.9
14
Not enough data
9.3
12
Not enough data
9.3
12
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.6
60
8.2
342
|
Verified
8.7
61
8.1
359
|
Verified
8.4
61
8.4
343
|
Verified
8.6
64
8.3
345
|
Verified
8.1
54
9.0
384
|
Verified
Data Control
8.2
54
8.4
325
|
Verified
8.9
56
8.3
323
|
Verified
8.7
58
8.7
338
|
Verified
Publishing
8.7
61
8.7
355
|
Verified
8.6
63
8.6
343
|
Verified
8.6
61
8.5
345
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
8.2
38
Not enough data
8.1
40
Not enough data
8.1
38
User Interface Design
Not enough data
8.3
169
Not enough data
8.6
187
Not enough data
8.3
182
Not enough data
8.9
192
Data Control
Not enough data
8.4
178
Not enough data
8.5
179
Not enough data
8.6
177
Publishing
Not enough data
8.7
182
Not enough data
8.7
182
Not enough data
8.5
181
Agentic AI - No-Code Development Platforms
Not enough data
7.8
12
Not enough data
7.6
11
Not enough data
8.0
11
Categories
Categories
Shared Categories
Neptune DXP and ServiceNow App Engine are categorized as Application Development Platforms, Low-Code Development Platforms, and Mobile Development Platforms
Unique Categories
Neptune DXP is categorized as SAP Store, Digital Experience Platforms (DXP), and Workplace Innovation Platforms
ServiceNow App Engine is categorized as No-Code Development Platforms and AI App Builder
Reviews
Reviewers' Company Size
Neptune DXP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow App Engine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Computer Software
8.5%
Automotive
4.7%
Marketing and Advertising
3.8%
Financial Services
3.3%
Other
62.0%
Information Technology and Services
25.7%
Computer Software
9.0%
Financial Services
5.2%
Telecommunications
4.9%
Banking
4.6%
Other
50.5%
Alternatives
Discussions
Need to improve in support community response
1 Comment
MK
Hi Rushikesh, thank you for your feedback - highly appreciated. We have a growing public community of over 3500 developers, which contains links to helpful...Read more
Neptune DXP has no more discussions with answers
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