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At a Glance
Market Segments
Enterprise (40.5% of reviews)
Mid-Market (45.3% of reviews)
Entry-Level Pricing
Free Trial 2 Users
$25/user/month* (billed annually)
Neptune DXP
Star Rating
(219)4.5 out of 5
Market Segments
Enterprise (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 2 Users
Free Trial is available
Browse all 3 pricing plansSalesforce Platform
Star Rating
(3,793)4.5 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Platform excels in its integration capabilities, with a score of 9.2, allowing seamless connections with various third-party applications, while Neptune DXP, although strong, has a slightly lower score of 9.0 in this area.
- Reviewers mention that Salesforce Platform's quality of support is rated at 8.5, which is commendable, but Neptune DXP outshines it with a score of 9.0, indicating a more responsive and helpful support team.
- G2 users highlight that Salesforce Platform offers a robust authentication user experience with a score of 9.1, but Neptune DXP matches this with a strong focus on multi-factor authentication, also scoring 9.1, showcasing its commitment to security.
- Users on G2 report that Salesforce Platform has a slightly lower score of 8.4 for ease of use, while Neptune DXP shines with a score of 8.9, making it more user-friendly for everyday tasks.
- Reviewers mention that Salesforce Platform's data security is rated at 9.2, which is impressive, but Neptune DXP takes the lead with a score of 9.4, indicating a stronger emphasis on protecting user data.
- Users say that Salesforce Platform's application deployment is rated at 8.9, while Neptune DXP excels with a score of 9.4, suggesting a more streamlined process for getting applications up and running.
Pricing
Entry-Level Pricing
Neptune DXP
Developer Edition
Free Trial
2 Users
Non-Productive Usage -
- Access to Neptune DXP Features
- Access to Application Building Blocks
- Community Support
Salesforce Platform
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Free Trial
Neptune DXP
Free Trial is available
Salesforce Platform
Free Trial is available
Ratings
Meets Requirements
8.8
142
8.9
2,220
Ease of Use
8.9
145
8.5
2,984
Ease of Setup
8.3
86
8.4
1,780
Ease of Admin
8.6
75
8.5
769
Quality of Support
8.9
137
8.5
1,983
Has the product been a good partner in doing business?
9.0
73
8.8
766
Product Direction (% positive)
9.4
136
8.7
2,188
Features by Category
Analytics
8.4
33
Not enough data
8.1
30
Not enough data
8.1
30
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content Management
8.2
32
Not enough data
8.3
33
Not enough data
8.6
32
Not enough data
Design & Development
9.1
35
Not enough data
9.2
37
Not enough data
8.6
33
Not enough data
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Masking
Not enough data
9.5
14
Not enough data
9.5
14
Not enough data
9.4
14
Not enough data
9.6
14
Not enough data
8.9
14
Administration
9.3
20
9.0
286
8.5
19
8.8
275
9.3
20
9.3
299
9.0
19
9.0
298
9.3
20
9.2
300
9.2
19
9.0
287
Automation
9.3
15
9.0
319
8.9
14
8.9
310
8.8
19
9.0
317
Development
8.8
20
8.9
290
9.3
20
8.6
251
8.5
18
8.5
242
9.0
19
9.0
269
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
101
Management
Not enough data
9.1
100
Not enough data
9.1
102
Not enough data
9.2
105
Not enough data
9.1
103
Security
Not enough data
9.3
107
Agentic AI - Cloud Migration
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.7
19
Functionality
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
9.0
26
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
8.9
28
Not enough data
9.2
26
Functionality
Not enough data
8.6
300
Not enough data
9.1
314
Not enough data
9.2
309
Not enough data
8.9
305
Not enough data
8.5
289
Not enough data
9.1
310
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
8.9
6
Not enough data
8.1
7
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
7.2
6
Not enough data
7.2
6
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.7
75
Not enough data
8.7
76
Not enough data
9.0
79
Not enough data
8.8
75
Not enough data
9.3
76
Not enough data
9.1
78
Type
Not enough data
8.7
73
Not enough data
8.8
75
Reporting
Not enough data
8.9
73
Not enough data
8.9
74
Not enough data
9.1
15
Not enough data
9.5
13
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.6
13
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.7
13
Not enough data
8.5
13
Generative AI - Identity and Access Management (IAM)
Not enough data
7.8
13
Not enough data
7.6
13
Not enough data
7.8
13
Management
Not enough data
9.3
70
Not enough data
9.4
70
Not enough data
9.2
70
Functionality
Not enough data
9.4
71
Not enough data
9.4
70
Not enough data
9.5
71
Processes
Not enough data
9.2
71
Not enough data
9.4
71
Not enough data
9.3
71
Functionality
Not enough data
8.0
70
Not enough data
8.5
68
Not enough data
8.7
68
Not enough data
8.5
68
Data Control
Not enough data
8.6
67
Not enough data
8.6
68
Not enough data
9.0
68
Agentic AI - Drag and Drop App Builder
Not enough data
9.1
24
Not enough data
9.0
24
Not enough data
8.8
24
Functionality
9.0
86
9.0
132
8.6
81
8.8
129
8.7
76
8.8
127
8.9
83
9.3
129
8.8
82
8.7
129
8.2
85
8.8
128
8.7
81
9.1
127
Functionality
Not enough data
9.2
34
Not enough data
9.0
34
Not enough data
9.1
34
Not enough data
8.7
33
Support
Not enough data
9.3
33
Not enough data
9.0
33
Not enough data
9.3
33
Agentic AI - AI Code Generation
Not enough data
8.9
21
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
8.7
22
Agentic AI - Software Testing
Not enough data
9.0
24
Not enough data
8.9
24
Not enough data
9.0
24
Agentic AI - Mobile Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.6
61
8.6
234
8.6
62
8.7
231
8.4
62
8.7
255
8.6
65
8.6
244
8.1
55
8.9
265
Data Control
8.2
55
8.9
262
8.8
57
8.8
264
8.7
59
9.2
263
Publishing
8.7
62
8.9
241
8.6
64
8.9
249
8.5
62
8.9
238
Agentic AI - Low-Code Development Platforms
Not enough data
9.1
50
Not enough data
9.2
48
Not enough data
9.0
49
Development
Not enough data
8.7
564
Not enough data
8.6
553
Not enough data
8.7
510
Not enough data
8.6
549
Not enough data
8.6
509
Database
Not enough data
9.0
545
Not enough data
8.8
605
Not enough data
8.5
493
Not enough data
8.6
551
Not enough data
8.6
583
Infrastructure
Not enough data
8.5
551
Not enough data
8.1
520
Not enough data
9.1
575
User Interface Design
Not enough data
8.5
139
|
Verified
Not enough data
8.7
157
|
Verified
Not enough data
8.8
158
|
Verified
Not enough data
9.1
156
|
Verified
Data Control
Not enough data
9.0
153
|
Verified
Not enough data
8.9
158
|
Verified
Not enough data
9.2
158
|
Verified
Publishing
Not enough data
8.8
147
|
Verified
Not enough data
9.0
152
Not enough data
8.9
149
|
Verified
Agentic AI - No-Code Development Platforms
Not enough data
8.7
39
Not enough data
8.8
39
Not enough data
8.6
39
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Neptune DXP and Salesforce Platform are categorized as Application Development Platforms, Low-Code Development Platforms, and Workplace Innovation Platforms
Unique Categories
Neptune DXP is categorized as SAP Store, Mobile Development Platforms, and Digital Experience Platforms (DXP)
Salesforce Platform is categorized as Consent Management Platform (CMP), Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Software Testing, Identity and Access Management (IAM), Cloud Platform as a Service (PaaS), DevOps Platforms, and AI Code Generation
Reviews
Reviewers' Company Size
Neptune DXP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.7%
Computer Software
8.4%
Automotive
4.7%
Marketing and Advertising
4.2%
Financial Services
3.3%
Other
61.9%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
7.0%
Non-Profit Organization Management
4.0%
Marketing and Advertising
3.3%
Other
60.4%
Alternatives
Discussions
Need to improve in support community response
1 Comment
MK
Hi Rushikesh, thank you for your feedback - highly appreciated. We have a growing public community of over 3500 developers, which contains links to helpful...Read more
Neptune DXP has no more discussions with answers
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
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