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Compare Neptune DXP and Pega Platform 
Featured Products
At a Glance
Market Segments
Enterprise (40.7% of reviews)
Enterprise (66.5% of reviews)
Entry-Level Pricing
Free Trial 2 Users
No pricing available
Neptune DXP
Star Rating
(218)4.5 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 2 Users
Free Trial is available
Browse all 3 pricing plansPega Platform
Star Rating
(275)4.2 out of 5
Market Segments
Enterprise (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformNeptune DXP vs Pega Platform
When assessing the two solutions, reviewers found Neptune DXP easier to use, set up, and administer. Reviewers also preferred doing business with Neptune DXP overall.
- Reviewers felt that Neptune DXP meets the needs of their business better than Pega Platform.
- When comparing quality of ongoing product support, reviewers felt that Neptune DXP is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Neptune DXP over Pega Platform.
Pricing
Entry-Level Pricing
Neptune DXP
Developer Edition
Free Trial
2 Users
Non-Productive Usage -
- Access to Neptune DXP Features
- Access to Application Building Blocks
- Community Support
Pega Platform
No pricing availableFree Trial
Neptune DXP
Free Trial is available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
8.9
141
8.4
159
Ease of Use
8.9
144
8.3
160
Ease of Setup
8.3
85
7.9
104
Ease of Admin
8.6
75
8.1
99
Quality of Support
8.9
136
8.2
151
Has the product been a good partner in doing business?
9.0
73
8.3
93
Product Direction (% positive)
9.4
135
8.0
158
Features by Category
Analytics
8.4
32
Not enough data
8.0
29
Not enough data
8.2
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content Management
8.2
31
Not enough data
8.3
32
Not enough data
8.7
31
Not enough data
Design & Development
9.2
34
Not enough data
9.3
36
Not enough data
8.6
32
Not enough data
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.4
19
8.2
10
|
Verified
8.6
18
7.9
12
|
Verified
9.4
19
8.5
12
|
Verified
9.1
18
8.5
12
|
Verified
9.4
19
8.9
12
|
Verified
9.3
18
9.1
11
|
Verified
Automation
9.4
14
8.8
12
|
Verified
9.1
13
8.9
12
|
Verified
8.9
18
8.3
12
|
Verified
Development
8.8
19
8.3
8
9.4
19
8.9
12
|
Verified
8.6
17
8.9
6
9.1
18
8.6
11
|
Verified
Automation Building
Not enough data
8.5
16
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
8.2
10
|
Verified
Bot Management & Execution
Not enough data
9.0
14
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.2
10
|
Verified
Intelligent Automation
Not enough data
9.2
6
Not enough data
8.5
8
|
Verified
Not enough data
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Forms
Not enough data
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Automation
Not enough data
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
85
8.8
10
8.6
80
8.5
10
8.7
75
8.3
8
8.9
82
8.1
9
8.8
81
9.0
10
8.2
84
8.0
10
8.7
80
8.0
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
6
Not enough data
8.5
77
Not enough data
8.3
5
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
7
Customization
Not enough data
8.4
76
Not enough data
8.6
82
Not enough data
8.4
73
Not enough data
8.3
68
Not enough data
9.3
5
Collaboration
Not enough data
8.5
69
Not enough data
8.3
69
Not enough data
8.5
77
Not enough data
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
7
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.6
60
8.3
49
|
Verified
8.7
61
8.0
49
|
Verified
8.4
61
8.8
47
|
Verified
8.6
64
8.7
47
|
Verified
8.1
54
9.1
47
|
Verified
Data Control
8.2
54
8.4
44
|
Verified
8.9
56
8.2
47
|
Verified
8.7
58
8.9
45
|
Verified
Publishing
8.7
61
8.7
50
|
Verified
8.6
63
8.3
48
|
Verified
8.6
61
8.5
49
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Neptune DXP and Pega Platform are categorized as Application Development Platforms, Low-Code Development Platforms, and Workplace Innovation Platforms
Unique Categories
Neptune DXP is categorized as SAP Store, Mobile Development Platforms, and Digital Experience Platforms (DXP)
Pega Platform is categorized as Workflow Management, Warranty Management, Digital Process Automation (DPA), Process Mining, Customer Journey Analytics, Robotic Process Automation (RPA), Bot Platforms, Business Process Management, Field Service Management, Business Automation Platforms (BAPs), and Process Orchestration
Reviews
Reviewers' Company Size
Neptune DXP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.8%
Computer Software
8.4%
Automotive
4.7%
Marketing and Advertising
3.7%
Financial Services
3.3%
Other
62.1%
Information Technology and Services
21.1%
Financial Services
12.4%
Banking
11.9%
Computer Software
10.8%
Insurance
8.2%
Other
35.6%
Alternatives
Discussions
Need to improve in support community response
1 Comment
MK
Hi Rushikesh, thank you for your feedback - highly appreciated. We have a growing public community of over 3500 developers, which contains links to helpful...Read more
Neptune DXP has no more discussions with answers
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 Comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
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