# Neon CRM vs Zeffy Comparison --- ## AI Generated Summary - **G2 reviewers report** that Zeffy excels in user-friendliness, with many users highlighting its **simple interface** and ease of use. This is particularly beneficial for organizations looking for a straightforward solution to manage donations without the burden of processing fees. - **Users say** that Neon CRM offers a wide range of functionalities, making it more than just a donor management system. Reviewers appreciate its ability to manage events and access historical data easily, which can be crucial for organizations with complex donor relationships. - **According to verified reviews** , Zeffy stands out for its **free pricing model** , which is a significant advantage for small organizations or those with limited budgets. This affordability, combined with its effective campaign builder, makes it a popular choice among users. - **Reviewers mention** that while Neon CRM provides robust features, some users experience challenges with configuration and setup. This can lead to a steeper learning curve compared to Zeffy, which is praised for its intuitive onboarding process. - **G2 reviewers highlight** that Zeffy’s support quality is exceptional, with many users noting the responsiveness and helpfulness of the support team. In contrast, while Neon CRM has received positive feedback regarding its support, it may not match the level of satisfaction reported by Zeffy users. - **Users report** that Neon CRM has strong capabilities in donor profiling and tracking, which are essential for organizations looking to deepen their relationships with donors. However, Zeffy’s focus on ease of use and cost-effectiveness may appeal more to those prioritizing simplicity over extensive features. | | Neon CRM | Zeffy | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.9 out of 5 | | **Total Reviews** | 431 | 1,057 | | **Largest Market Segment** | Small-Business (88.9% of reviews) | Small-Business (94.0% of reviews) | | **Entry Level Price** | Starting at $99.00 Per Month | Free | --- ## Top Pros & Cons ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) ### Zeffy Pros: - Ease of Use (441 reviews) - Easy Setup (270 reviews) Cons: - Donation Management (60 reviews) - Missing Features (60 reviews) --- ## Ratings Comparison | Rating | Neon CRM | Zeffy | |---|---|---| | **Meets Requirements** | 8.3 (347 reviews) | 9.4 (563 reviews) | | **Ease of Use** | 7.9 (350 reviews) | 9.5 (821 reviews) | | **Ease of Setup** | 7.7 (262 reviews) | 9.5 (555 reviews) | | **Ease of Admin** | 8.3 (246 reviews) | 9.6 (421 reviews) | | **Quality of Support** | 8.2 (335 reviews) | 9.5 (481 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (247 reviews) | 9.8 (417 reviews) | | **Product Direction (% positive)** | 8.6 (327 reviews) | 9.9 (555 reviews) | --- ## Pricing ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No ### Zeffy #### Entry-Level Pricing Plan: 100% free - always! Price: Free Description: Zeffy offers a wide range of customizable form types, including donation forms, event registration forms, raffle forms, membership signup forms, e-commerce forms, and custom forms. Here is what Zeffy offers: Key Features: - Donor Management - Event Management Software - Mobile Giving [Learn more about Zeffy](https://www.g2.com/products/zeffy/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 174 | | **Zeffy** | 9.0/10 | 535 | #### Administration | Feature | Neon CRM | Zeffy | |---|---|---| | **Reporting** | 8.1 (161 reviews) | 9.0 (388 reviews) | | **Interaction Tracking** | 8.1 (138 reviews) | 9.2 (364 reviews) | | **Automation** | 7.7 (147 reviews) | 9.0 (363 reviews) | | **Donor Profiles** | 8.6 (157 reviews) | 8.9 (338 reviews) | #### Fundraising | Feature | Neon CRM | Zeffy | |---|---|---| | **Campaign Management** | 8.4 (156 reviews) | 9.3 (407 reviews) | | **Online Donation Portal** | 8.7 (160 reviews) | 9.6 (440 reviews) | | **Event Planning** | 7.4 (144 reviews) | 9.1 (407 reviews) | | **Recurring Donations** | 8.6 (156 reviews) | 9.1 (331 reviews) | | **Peer-to-peer Fundraising** | 6.9 (91 reviews) | 8.7 (305 reviews) | | **Mobile Capabilities** | 6.8 (111 reviews) | 8.8 (339 reviews) | #### Marketing | Feature | Neon CRM | Zeffy | |---|---|---| | **Email Marketing** | 7.5 (141 reviews) | 8.6 (353 reviews) | | **Direct Mail Tools** | 6.9 (119 reviews) | Feature Not Available | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 196 | | **Zeffy** | 8.8/10 | 96 | #### Administration | Feature | Neon CRM | Zeffy | |---|---|---| | **User Dashboard** | 8.3 (182 reviews) | 9.3 (61 reviews) | | **Donor Profiles** | 8.5 (179 reviews) | 9.2 (61 reviews) | | **Reporting** | 8.0 (180 reviews) | 9.0 (62 reviews) | | **Templates** | 7.3 (172 reviews) | 8.9 (64 reviews) | | **Customization** | 7.7 (177 reviews) | 8.3 (65 reviews) | #### Donor Management | Feature | Neon CRM | Zeffy | |---|---|---| | **Moves Management** | 7.1 (142 reviews) | 8.3 (43 reviews) | | **Pledge Tracking** | 7.4 (133 reviews) | Feature Not Available | | **E-Document Storage** | 7.0 (137 reviews) | Feature Not Available | | **Acknowledgments & Communications** | 8.4 (174 reviews) | 9.4 (70 reviews) | #### Interoperability | Feature | Neon CRM | Zeffy | |---|---|---| | **Event Tracking** | 7.8 (151 reviews) | 9.1 (54 reviews) | | **Gift Tracking** | 8.4 (144 reviews) | 8.6 (44 reviews) | | **Fund Accounting** | 7.7 (130 reviews) | 8.0 (43 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.3/10 | 235 | | **Zeffy** | 8.7/10 | 79 | #### Constituent Management | Feature | Neon CRM | Zeffy | |---|---|---| | **Constituent Profiles** | 8.3 (189 reviews) ✓ Verified | 8.5 (39 reviews) | | **Online Portal** | 7.7 (171 reviews) ✓ Verified | Feature Not Available | | **Donor Communications** | 8.1 (191 reviews) ✓ Verified | 9.5 (54 reviews) | #### Marketing Automation | Feature | Neon CRM | Zeffy | |---|---|---| | **Email Marketing** | 7.4 (180 reviews) ✓ Verified | 9.2 (53 reviews) | | **Lead Management** | 6.4 (134 reviews) ✓ Verified | Feature Not Available | | **Campaign Management** | 7.8 (165 reviews) ✓ Verified | 9.0 (42 reviews) | | **Marketing ROI Analytics** | 6.4 (132 reviews) ✓ Verified | 8.5 (36 reviews) | #### Workflow Automation | Feature | Neon CRM | Zeffy | |---|---|---| | **Donor Prospecting** | 6.3 (143 reviews) ✓ Verified | Feature Not Available | | **Data Entry** | 8.0 (185 reviews) ✓ Verified | 8.4 (37 reviews) | | **Task Delegation** | 6.4 (144 reviews) ✓ Verified | Feature Not Available | #### Reporting & Analytics | Feature | Neon CRM | Zeffy | |---|---|---| | **Reporting** | 7.8 (195 reviews) ✓ Verified | 8.5 (48 reviews) | | **Dashboards** | 8.1 (180 reviews) ✓ Verified | 8.8 (44 reviews) | | **Automated Reports** | 7.4 (164 reviews) ✓ Verified | Feature Not Available | #### Integrations | Feature | Neon CRM | Zeffy | |---|---|---| | **Accounting** | 7.2 (150 reviews) ✓ Verified | 8.7 (43 reviews) | | **Fundraising** | 8.3 (182 reviews) ✓ Verified | 9.4 (54 reviews) | | **Grant Management** | 6.6 (143 reviews) ✓ Verified | Feature Not Available | | **Sales POS** | 6.0 (125 reviews) | 8.3 (37 reviews) | #### Agentic AI - Nonprofit CRM | Feature | Neon CRM | Zeffy | |---|---|---| | **Cross-system Integration** | Feature Not Available | 7.4 (16 reviews) | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.5/10 | 58 | | **Zeffy** | N/A | N/A | #### Volunteer Management | Feature | Neon CRM | Zeffy | |---|---|---| | **Opportunity Listings** | 7.2 (42 reviews) | Not enough data | | **Volunteer Tracking** | 7.9 (51 reviews) | Not enough data | | **Volunteer Scheduling** | 7.2 (40 reviews) | Not enough data | | **Volunteer Profiles** | 7.6 (43 reviews) | Not enough data | | **Document Management** | 7.1 (40 reviews) | Not enough data | #### Engagement & Communication Tools | Feature | Neon CRM | Zeffy | |---|---|---| | **Gamification** | 5.7 (34 reviews) | Not enough data | | **Mass Messaging** | 7.9 (45 reviews) | Not enough data | | **Donation Pages** | 8.4 (50 reviews) | Not enough data | | **Mobile Application** | 6.8 (39 reviews) | Not enough data | #### Administration | Feature | Neon CRM | Zeffy | |---|---|---| | **CRM Integration** | 8.3 (44 reviews) | Not enough data | | **Dashboards & Analytics** | 8.3 (49 reviews) | Not enough data | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **Zeffy** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Neon CRM | Zeffy | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | #### Membership Management | Feature | Neon CRM | Zeffy | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Neon CRM | Zeffy | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Neon CRM | Zeffy | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [Fundraising Software](https://www.g2.com/categories/fundraising), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Donor Management Software](https://www.g2.com/categories/donor-management) **Unique to Neon CRM (3):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) --- ## Reviewer Demographics ### By Company Size | Segment | Neon CRM | Zeffy | |---|---|---| | **Small-Business** | 88.9% | 94.0% | | **Mid-Market** | 9.9% | 5.5% | | **Enterprise** | 1.2% | 0.5% | ### By Industry #### Neon CRM - **Non-Profit Organization Management:** 55.4% - **Performing Arts:** 4.0% - **Civic & Social Organization:** 3.5% - **Religious Institutions:** 3.5% - **Fund-Raising:** 2.2% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Health, Wellness and Fitness:** 1.5% - **Individual & Family Services:** 1.5% - **Other:** 21.9% #### Zeffy - **Non-Profit Organization Management:** 47.5% - **Fund-Raising:** 6.4% - **Religious Institutions:** 5.4% - **Civic & Social Organization:** 4.7% - **Education Management:** 4.6% - **Performing Arts:** 4.2% - **Primary/Secondary Education:** 4.2% - **Individual & Family Services:** 2.2% - **Sports:** 2.1% - **Arts and Crafts:** 1.7% - **Other:** 17.0% --- ## Alternatives ### Alternatives to Neon CRM - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2170 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) ### Alternatives to Zeffy - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2170 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1499 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Snap! Raise](https://www.g2.com/products/snap-raise/reviews) — 4.7/5 stars (502 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (520 reviews) --- ## Top Discussions ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." ### Zeffy No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neon-one-llc-neon-crm-vs-zeffy)