# Neon CRM vs WildApricot Comparison --- ## AI Generated Summary - **G2 reviewers report** that Neon CRM excels in providing a comprehensive solution for managing events and donor information, with users highlighting its ability to access historical data easily for multiple users. This feature is particularly beneficial for organizations looking to streamline their fundraising efforts. - **Users say** WildApricot is a solid choice for small to mid-sized associations, especially for those needing to manage memberships and events in one platform. Reviewers appreciate its user-friendly interface and the ability to customize websites, making it easier to integrate membership processes and event management. - **According to verified reviews** , Neon CRM stands out for its robust support system, with users noting that they can quickly get assistance when needed. This level of support is crucial for organizations that rely on timely help to navigate complex functionalities. - **Reviewers mention** that while WildApricot is easy to use and can be quickly adopted by end-users, it may not offer the same depth of functionality as Neon CRM. Users have pointed out that Neon CRM provides a wider range of tools for donor management and event planning, making it a more versatile option. - **G2 reviewers highlight** that Neon CRM's implementation process is generally quick and intuitive, which is a significant advantage for organizations looking to get up and running without extensive delays. In contrast, some WildApricot users have expressed that while the platform is easy to modify, it may require some programming knowledge for optimal customization. - **Users report** that both platforms have their strengths, but Neon CRM's higher overall satisfaction ratings suggest it may be a better fit for organizations that need a more comprehensive and integrated approach to fundraising and donor management, while WildApricot is ideal for those focused primarily on membership management. | | Neon CRM | WildApricot | |---|---|---| | **Star Rating** | 4.2 out of 5 | 3.8 out of 5 | | **Total Reviews** | 436 | 45 | | **Largest Market Segment** | Small-Business (88.8% of reviews) | Small-Business (72.7% of reviews) | | **Entry Level Price** | Starting at $99.00 Per Month | Starting at $124.95 500 Contacts | --- ## Top Pros & Cons ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) ### WildApricot Pros: - Access Ease (1 reviews) - Affordable (1 reviews) Cons: - Limited Customization (2 reviews) - Clunky Interface (1 reviews) --- ## Ratings Comparison | Rating | Neon CRM | WildApricot | |---|---|---| | **Meets Requirements** | 8.4 (354 reviews) | 7.7 (33 reviews) | | **Ease of Use** | 8.0 (357 reviews) | 7.3 (33 reviews) | | **Ease of Setup** | 7.7 (267 reviews) | 7.3 (25 reviews) | | **Ease of Admin** | 8.3 (253 reviews) | 7.5 (25 reviews) | | **Quality of Support** | 8.3 (342 reviews) | 7.3 (28 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (254 reviews) | 8.1 (23 reviews) | | **Product Direction (% positive)** | 8.6 (334 reviews) | 4.4 (31 reviews) | --- ## Pricing ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No ### WildApricot #### Entry-Level Pricing Plan: 500 Contacts Price: Starting at $124.95 500 Contacts Description: Start today with a FREE 60-day trial! Key Features: - Member Database - Event Management Tools - Email, Text & CRM [Browse all 7 editions](https://www.g2.com/products/wildapricot/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Event Registration & Ticketing | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **WildApricot** | 7.6/10 | 22 | #### Registration | Feature | Neon CRM | WildApricot | |---|---|---| | **Event creation** | Not enough data | 8.8 (19 reviews) | | **User registration process** | Not enough data | 8.3 (20 reviews) | | **Payment processing** | Not enough data | 8.1 (20 reviews) | | **Mobile check-in** | Not enough data | 7.5 (10 reviews) | | **On-site tickets and registration** | Not enough data | 6.9 (8 reviews) | #### Generative AI | Feature | Neon CRM | WildApricot | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | #### Marketing and Communications | Feature | Neon CRM | WildApricot | |---|---|---| | **Event website creation** | Not enough data | 7.5 (14 reviews) | | **Email automation** | Not enough data | 8.7 (20 reviews) | | **Email customization** | Not enough data | 7.7 (20 reviews) | | **Contact list management** | Not enough data | 8.4 (21 reviews) | | **Social media promotion** | Not enough data | 6.3 (9 reviews) | | **Lead generation and retrieval** | Not enough data | 5.7 (9 reviews) | #### Agentic AI - Event Registration & Ticketing | Feature | Neon CRM | WildApricot | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Not enough data | ### Sports League Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **WildApricot** | N/A | N/A | #### Communication | Feature | Neon CRM | WildApricot | |---|---|---| | **Contact Management** | Not enough data | Not enough data | | **Email** | Not enough data | Not enough data | | **Email Automation** | Not enough data | Not enough data | | **Mass SMS** | Not enough data | Not enough data | #### Administration | Feature | Neon CRM | WildApricot | |---|---|---| | **Scheduling** | Not enough data | Not enough data | | **Payment Gateway** | Not enough data | Not enough data | | **Member Management** | Not enough data | Not enough data | | **Member Portal** | Not enough data | Not enough data | | **Website Builder** | Not enough data | Not enough data | | **Record Keeping** | Not enough data | Not enough data | #### Agentic AI - Sports League Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Fundraising | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 177 | | **WildApricot** | N/A | N/A | #### Administration | Feature | Neon CRM | WildApricot | |---|---|---| | **Reporting** | 8.1 (163 reviews) | Not enough data | | **Interaction Tracking** | 8.2 (141 reviews) | Not enough data | | **Automation** | 7.7 (148 reviews) | Not enough data | | **Donor Profiles** | 8.6 (159 reviews) | Not enough data | #### Fundraising | Feature | Neon CRM | WildApricot | |---|---|---| | **Campaign Management** | 8.4 (158 reviews) | Not enough data | | **Online Donation Portal** | 8.7 (161 reviews) | Not enough data | | **Event Planning** | 7.4 (145 reviews) | Not enough data | | **Recurring Donations** | 8.6 (158 reviews) | Not enough data | | **Peer-to-peer Fundraising** | 6.9 (91 reviews) | Not enough data | | **Mobile Capabilities** | 6.8 (111 reviews) | Not enough data | #### Marketing | Feature | Neon CRM | WildApricot | |---|---|---| | **Email Marketing** | 7.6 (143 reviews) | Not enough data | | **Direct Mail Tools** | 6.9 (120 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 199 | | **WildApricot** | N/A | N/A | #### Administration | Feature | Neon CRM | WildApricot | |---|---|---| | **User Dashboard** | 8.3 (183 reviews) | Not enough data | | **Donor Profiles** | 8.5 (181 reviews) | Not enough data | | **Reporting** | 7.9 (181 reviews) | Not enough data | | **Templates** | 7.3 (174 reviews) | Not enough data | | **Customization** | 7.7 (177 reviews) | Not enough data | #### Donor Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Moves Management** | 7.1 (142 reviews) | Not enough data | | **Pledge Tracking** | 7.3 (135 reviews) | Not enough data | | **E-Document Storage** | 7.0 (137 reviews) | Not enough data | | **Acknowledgments & Communications** | 8.4 (175 reviews) | Not enough data | #### Interoperability | Feature | Neon CRM | WildApricot | |---|---|---| | **Event Tracking** | 7.9 (152 reviews) | Not enough data | | **Gift Tracking** | 8.4 (145 reviews) | Not enough data | | **Fund Accounting** | 7.7 (130 reviews) | Not enough data | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.3/10 | 242 | | **WildApricot** | N/A | N/A | #### Constituent Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Constituent Profiles** | 8.3 (192 reviews) ✓ Verified | Not enough data | | **Online Portal** | 7.7 (171 reviews) ✓ Verified | Not enough data | | **Donor Communications** | 8.1 (194 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Neon CRM | WildApricot | |---|---|---| | **Email Marketing** | 7.4 (183 reviews) ✓ Verified | Not enough data | | **Lead Management** | 6.5 (135 reviews) ✓ Verified | Not enough data | | **Campaign Management** | 7.8 (166 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | 6.4 (132 reviews) ✓ Verified | Not enough data | #### Workflow Automation | Feature | Neon CRM | WildApricot | |---|---|---| | **Donor Prospecting** | 6.3 (145 reviews) ✓ Verified | Not enough data | | **Data Entry** | 8.1 (188 reviews) ✓ Verified | Not enough data | | **Task Delegation** | 6.4 (145 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Neon CRM | WildApricot | |---|---|---| | **Reporting** | 7.8 (196 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.1 (180 reviews) ✓ Verified | Not enough data | | **Automated Reports** | 7.4 (165 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Neon CRM | WildApricot | |---|---|---| | **Accounting** | 7.2 (151 reviews) ✓ Verified | Not enough data | | **Fundraising** | 8.3 (186 reviews) ✓ Verified | Not enough data | | **Grant Management** | 6.6 (143 reviews) ✓ Verified | Not enough data | | **Sales POS** | 6.0 (125 reviews) | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | Neon CRM | WildApricot | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.5/10 | 59 | | **WildApricot** | N/A | N/A | #### Volunteer Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Opportunity Listings** | 7.2 (42 reviews) | Not enough data | | **Volunteer Tracking** | 7.9 (51 reviews) | Not enough data | | **Volunteer Scheduling** | 7.2 (41 reviews) | Not enough data | | **Volunteer Profiles** | 7.6 (43 reviews) | Not enough data | | **Document Management** | 7.1 (40 reviews) | Not enough data | #### Engagement & Communication Tools | Feature | Neon CRM | WildApricot | |---|---|---| | **Gamification** | 5.7 (34 reviews) | Not enough data | | **Mass Messaging** | 7.9 (46 reviews) | Not enough data | | **Donation Pages** | 8.4 (51 reviews) | Not enough data | | **Mobile Application** | 6.8 (39 reviews) | Not enough data | #### Administration | Feature | Neon CRM | WildApricot | |---|---|---| | **CRM Integration** | 8.3 (45 reviews) | Not enough data | | **Dashboards & Analytics** | 8.3 (49 reviews) | Not enough data | ### Church Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **WildApricot** | N/A | N/A | #### Platform Basics | Feature | Neon CRM | WildApricot | |---|---|---| | **Membership Tracking** | Not enough data | Not enough data | | **Donation Management** | Not enough data | Not enough data | | **Congregation Communication** | Not enough data | Not enough data | | **Worship Management** | Not enough data | Not enough data | | **Event Planning** | Not enough data | Not enough data | | **Church Accounting** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Neon CRM | WildApricot | |---|---|---| | **People Management Specific Tools** | Not enough data | Not enough data | | **Event Management Specific Tools** | Not enough data | Not enough data | #### Agentic AI - Church Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Alumni Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **WildApricot** | N/A | N/A | #### Platform Basics | Feature | Neon CRM | WildApricot | |---|---|---| | **Alumni records and contacts** | Not enough data | Not enough data | | **Networking events** | Not enough data | Not enough data | | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | #### Platform Basics | Feature | Neon CRM | WildApricot | |---|---|---| | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | | **Member directory** | Not enough data | Not enough data | | **Networking opportunities** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Neon CRM | WildApricot | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Career portals** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Neon CRM | WildApricot | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | | **Job Portals** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **WildApricot** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | #### Membership Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Neon CRM | WildApricot | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Neon CRM | WildApricot | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | ### Club Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **WildApricot** | N/A | N/A | #### Membership Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Automated Dues & Renewals** | Not enough data | Not enough data | | **Membership Database & Profiles** | Not enough data | Not enough data | | **Member Self‑Service Portal** | Not enough data | Not enough data | #### Event & Scheduling | Feature | Neon CRM | WildApricot | |---|---|---| | **Calendar & Scheduling Tools** | Not enough data | Not enough data | | **Attendance Tracking** | Not enough data | Not enough data | | **Event Creation & Registration** | Not enough data | Not enough data | #### Financial Management | Feature | Neon CRM | WildApricot | |---|---|---| | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Point of Sale (POS) Integration** | Not enough data | Not enough data | | **Financial Reporting & Analytics** | Not enough data | Not enough data | #### Communication & Engagement | Feature | Neon CRM | WildApricot | |---|---|---| | **Member Community & Networking** | Not enough data | Not enough data | | **Email & SMS Communication** | Not enough data | Not enough data | | **Mobile App Access** | Not enough data | Not enough data | --- ## Categories **Shared Categories (5):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Fundraising Software](https://www.g2.com/categories/fundraising), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Unique to Neon CRM (1):** [Donor Management Software](https://www.g2.com/categories/donor-management) **Unique to WildApricot (5):** [Sports League Management Software](https://www.g2.com/categories/sports-league-management), [Alumni Management Software](https://www.g2.com/categories/alumni-management), [Church Management Software](https://www.g2.com/categories/church-management), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Club Management Software](https://www.g2.com/categories/club-management-2c58bf0d-13ef-4570-b808-69044d035c7f) --- ## Reviewer Demographics ### By Company Size | Segment | Neon CRM | WildApricot | |---|---|---| | **Small-Business** | 88.8% | 72.7% | | **Mid-Market** | 10.0% | 15.9% | | **Enterprise** | 1.2% | 11.4% | ### By Industry #### Neon CRM - **Non-Profit Organization Management:** 55.3% - **Performing Arts:** 4.2% - **Civic & Social Organization:** 3.4% - **Religious Institutions:** 3.4% - **Fund-Raising:** 2.5% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Entertainment:** 1.7% - **Health, Wellness and Fitness:** 1.5% - **Other:** 21.6% #### WildApricot - **Non-Profit Organization Management:** 29.5% - **Information Technology and Services:** 9.1% - **Recreational Facilities and Services:** 6.8% - **Civic & Social Organization:** 6.8% - **Education Management:** 6.8% - **Airlines/Aviation:** 4.5% - **Automotive:** 2.3% - **Construction:** 2.3% - **Consumer Services:** 2.3% - **Electrical/Electronic Manufacturing:** 2.3% - **Other:** 27.3% --- ## Alternatives ### Alternatives to Neon CRM - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) ### Alternatives to WildApricot - [ClubExpress](https://www.g2.com/products/clubexpress/reviews) — 4.0/5 stars (247 reviews) - [iMIS](https://www.g2.com/products/imis/reviews) — 4.2/5 stars (241 reviews) - [MemberPress](https://www.g2.com/products/memberpress/reviews) — 4.6/5 stars (279 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (914 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2316 reviews) - [Whova](https://www.g2.com/products/whova/reviews) — 4.8/5 stars (1920 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) --- ## Top Discussions ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." ### WildApricot - Title: [Does Wild Apricot have an API?](https://www.g2.com/discussions/does-wild-apricot-have-an-api) — 1 comment > **Top comment:** "YES—Wild Apricot's API is intended for use by developers with technical expertise. If you need assistance, support is only available via email or thru their..." - Title: [What is Wild Apricot software?](https://www.g2.com/discussions/what-is-wild-apricot-software) — 1 comment > **Top comment:** "WA is robust way to manage your members/fans/shoppers/subscribers (so CRM). WA is your database of prospectives and actives. WA is your website/blog/photo..." - Title: [how do we improve our Search Engine Optimization](https://www.g2.com/discussions/how-do-we-improve-our-search-engine-optimization) — 1 comment, 1 upvote > **Top comment:** "From the Wild Apricot help chat bot Search engine optimization Search engine optimization (SEO) is the process of improving the position of your website in..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neon-one-llc-neon-crm-vs-wildapricot)