# Neon CRM vs Virtuous CRM+ Comparison --- ## AI Generated Summary - **G2 reviewers report** that Neon CRM excels in user-friendliness, with many users appreciating its intuitive interface and helpful resources like webinars and help topics. This has made it easier for organizations to manage membership registrations and renewals effectively. - **Users say** that Virtuous CRM+ stands out for its innovative features tailored for fundraisers, particularly its automation capabilities and prospect pipelines. Reviewers highlight how these tools help streamline their workflows and enhance productivity. - **According to verified reviews** , Neon CRM has a strong reputation for customer support, with users noting quick and thorough responses from the support team. This level of service is crucial for organizations that rely on timely assistance for their operations. - **Reviewers mention** that while Virtuous CRM+ offers a solid user experience, some users find it less flexible in meeting specific workflow needs compared to Neon CRM. This can lead to configuration challenges for organizations with unique requirements. - **G2 reviewers highlight** that Neon CRM's recent updates have significantly improved the user experience, particularly with features like NEON Pay for secure transactions. This has been a game-changer for organizations looking to enhance their fundraising efforts. - **Users report** that while both platforms have their strengths, Neon CRM tends to have a broader appeal for small businesses, as evidenced by its higher percentage of reviews from this segment. This suggests that it may be better suited for smaller organizations looking for comprehensive CRM solutions. | | Neon CRM | Virtuous CRM+ | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | | **Total Reviews** | 431 | 280 | | **Largest Market Segment** | Small-Business (88.9% of reviews) | Small-Business (62.8% of reviews) | | **Entry Level Price** | Starting at $99.00 Per Month | No pricing available | --- ## Top Pros & Cons ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) ### Virtuous CRM+ Pros: - Ease of Use (4 reviews) - Intuitive (4 reviews) Cons: - Expensive (2 reviews) - Form Design Issues (2 reviews) --- ## Ratings Comparison | Rating | Neon CRM | Virtuous CRM+ | |---|---|---| | **Meets Requirements** | 8.3 (347 reviews) | 8.6 (215 reviews) | | **Ease of Use** | 7.9 (350 reviews) | 8.3 (236 reviews) | | **Ease of Setup** | 7.7 (262 reviews) | 7.6 (177 reviews) | | **Ease of Admin** | 8.3 (246 reviews) | 8.5 (120 reviews) | | **Quality of Support** | 8.2 (335 reviews) | 8.4 (215 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (247 reviews) | 8.8 (124 reviews) | | **Product Direction (% positive)** | 8.6 (327 reviews) | 8.9 (205 reviews) | --- ## Pricing ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No ### Virtuous CRM+ #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 174 | | **Virtuous CRM+** | 7.6/10 | 113 | #### Administration | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Reporting** | 8.1 (161 reviews) | 8.0 (92 reviews) | | **Interaction Tracking** | 8.1 (138 reviews) | 8.5 (82 reviews) | | **Automation** | 7.7 (147 reviews) | 8.3 (81 reviews) | | **Donor Profiles** | 8.6 (157 reviews) | 8.9 (91 reviews) | #### Fundraising | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Campaign Management** | 8.4 (156 reviews) | 7.9 (67 reviews) | | **Online Donation Portal** | 8.7 (160 reviews) | 7.9 (71 reviews) | | **Event Planning** | 7.4 (144 reviews) | 5.9 (55 reviews) | | **Recurring Donations** | 8.6 (156 reviews) | 8.3 (75 reviews) | | **Peer-to-peer Fundraising** | 6.9 (91 reviews) | 6.0 (50 reviews) | | **Mobile Capabilities** | 6.8 (111 reviews) | 6.8 (57 reviews) | #### Marketing | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Email Marketing** | 7.5 (141 reviews) | 7.9 (79 reviews) | | **Direct Mail Tools** | 6.9 (119 reviews) | 7.2 (55 reviews) | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 196 | | **Virtuous CRM+** | 8.2/10 | 156 | #### Administration | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **User Dashboard** | 8.3 (182 reviews) | 8.7 (113 reviews) | | **Donor Profiles** | 8.5 (179 reviews) | 9.0 (124 reviews) | | **Reporting** | 8.0 (180 reviews) | 8.3 (122 reviews) | | **Templates** | 7.3 (172 reviews) | 7.8 (94 reviews) | | **Customization** | 7.7 (177 reviews) | 8.1 (108 reviews) | #### Donor Management | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Moves Management** | 7.1 (142 reviews) | 8.0 (75 reviews) | | **Pledge Tracking** | 7.4 (133 reviews) | 8.1 (83 reviews) | | **E-Document Storage** | 7.0 (137 reviews) | 7.8 (74 reviews) | | **Acknowledgments & Communications** | 8.4 (174 reviews) | 8.3 (99 reviews) | #### Interoperability | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Event Tracking** | 7.8 (151 reviews) | 7.0 (67 reviews) | | **Gift Tracking** | 8.4 (144 reviews) | 9.0 (103 reviews) | | **Fund Accounting** | 7.7 (130 reviews) | 8.2 (78 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.3/10 | 235 | | **Virtuous CRM+** | 8.0/10 | 147 | #### Constituent Management | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Constituent Profiles** | 8.3 (189 reviews) ✓ Verified | 8.7 (103 reviews) ✓ Verified | | **Online Portal** | 7.7 (171 reviews) ✓ Verified | 8.2 (89 reviews) | | **Donor Communications** | 8.1 (191 reviews) ✓ Verified | 8.6 (104 reviews) ✓ Verified | #### Marketing Automation | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Email Marketing** | 7.4 (180 reviews) ✓ Verified | 8.5 (100 reviews) ✓ Verified | | **Lead Management** | 6.4 (134 reviews) ✓ Verified | 8.0 (72 reviews) ✓ Verified | | **Campaign Management** | 7.8 (165 reviews) ✓ Verified | 8.1 (92 reviews) ✓ Verified | | **Marketing ROI Analytics** | 6.4 (132 reviews) ✓ Verified | 7.7 (71 reviews) ✓ Verified | #### Workflow Automation | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Donor Prospecting** | 6.3 (143 reviews) ✓ Verified | 8.2 (88 reviews) ✓ Verified | | **Data Entry** | 8.0 (185 reviews) ✓ Verified | 8.7 (106 reviews) ✓ Verified | | **Task Delegation** | 6.4 (144 reviews) ✓ Verified | 8.3 (96 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Reporting** | 7.8 (195 reviews) ✓ Verified | 8.2 (113 reviews) ✓ Verified | | **Dashboards** | 8.1 (180 reviews) ✓ Verified | 8.4 (105 reviews) ✓ Verified | | **Automated Reports** | 7.4 (164 reviews) ✓ Verified | 8.1 (87 reviews) ✓ Verified | #### Integrations | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Accounting** | 7.2 (150 reviews) ✓ Verified | 7.7 (71 reviews) ✓ Verified | | **Fundraising** | 8.3 (182 reviews) ✓ Verified | 8.5 (100 reviews) ✓ Verified | | **Grant Management** | 6.6 (143 reviews) ✓ Verified | 7.4 (79 reviews) ✓ Verified | | **Sales POS** | 6.0 (125 reviews) | 6.5 (48 reviews) | #### Agentic AI - Nonprofit CRM | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | 5.8 (6 reviews) | | **Cross-system Integration** | Feature Not Available | 8.0 (9 reviews) | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.5/10 | 58 | | **Virtuous CRM+** | N/A | N/A | #### Volunteer Management | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Opportunity Listings** | 7.2 (42 reviews) | Not enough data | | **Volunteer Tracking** | 7.9 (51 reviews) | Not enough data | | **Volunteer Scheduling** | 7.2 (40 reviews) | Not enough data | | **Volunteer Profiles** | 7.6 (43 reviews) | Not enough data | | **Document Management** | 7.1 (40 reviews) | Not enough data | #### Engagement & Communication Tools | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Gamification** | 5.7 (34 reviews) | Not enough data | | **Mass Messaging** | 7.9 (45 reviews) | Not enough data | | **Donation Pages** | 8.4 (50 reviews) | Not enough data | | **Mobile Application** | 6.8 (39 reviews) | Not enough data | #### Administration | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **CRM Integration** | 8.3 (44 reviews) | Not enough data | | **Dashboards & Analytics** | 8.3 (49 reviews) | Not enough data | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **Virtuous CRM+** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | #### Membership Management | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Neon CRM | Virtuous CRM+ | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Fundraising Software](https://www.g2.com/categories/fundraising), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Donor Management Software](https://www.g2.com/categories/donor-management) **Unique to Neon CRM (2):** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Unique to Virtuous CRM+ (1):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway) --- ## Reviewer Demographics ### By Company Size | Segment | Neon CRM | Virtuous CRM+ | |---|---|---| | **Small-Business** | 88.9% | 62.8% | | **Mid-Market** | 9.9% | 35.0% | | **Enterprise** | 1.2% | 2.2% | ### By Industry #### Neon CRM - **Non-Profit Organization Management:** 55.4% - **Performing Arts:** 4.0% - **Civic & Social Organization:** 3.5% - **Religious Institutions:** 3.5% - **Fund-Raising:** 2.2% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Health, Wellness and Fitness:** 1.5% - **Individual & Family Services:** 1.5% - **Other:** 21.9% #### Virtuous CRM+ - **Non-Profit Organization Management:** 54.8% - **Religious Institutions:** 10.0% - **Fund-Raising:** 9.3% - **Hospital & Health Care:** 3.3% - **Higher Education:** 2.6% - **Individual & Family Services:** 2.6% - **Education Management:** 1.9% - **Health, Wellness and Fitness:** 1.9% - **Accounting:** 1.5% - **Marketing and Advertising:** 1.5% - **Other:** 10.7% --- ## Alternatives ### Alternatives to Neon CRM - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (899 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.1/5 stars (115 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2145 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (413 reviews) - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) — 3.3/5 stars (103 reviews) ### Alternatives to Virtuous CRM+ - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (899 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (413 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2145 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1491 reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (151 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4845 reviews) --- ## Top Discussions ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." ### Virtuous CRM+ - Title: [Can there be a way to reassign a note to a different user even though you may be the user inputting the information?](https://www.g2.com/discussions/43237-can-there-be-a-way-to-reassign-a-note-to-a-different-user-even-though-you-may-be-the-user-inputting-the-information) — 1 comment, 1 upvote > **Top comment:** "In this case, I'd probably enter a Task so that assignment is an attribute. If task doesn't really fit, then you can always just include the other..." - Title: [Does anyone have experience in integrating Virtuous with Hubspot?](https://www.g2.com/discussions/does-anyone-have-experience-in-integrating-virtuous-with-hubspot) — 1 comment, 1 upvote > **Top comment:** "Hi Philip! Virtuous has a prebuilt API that you can use. Here's more information about our integrations:..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neon-one-llc-neon-crm-vs-virtuous-crm)