# Neon CRM vs Swell Fundraising Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Neon CRM excels in providing a comprehensive suite of functionalities, with users highlighting its ability to manage events and access historical donor information easily. This versatility makes it more than just a donor management system, catering to various organizational needs.
- **Users say** that Swell Fundraising stands out for its user-friendly interface, which is described as "incredibly easy to use" on both the back end and front end. Reviewers appreciate the platform's intuitive design, making it accessible for users with varying levels of technical expertise.
- **According to verified reviews** , Neon CRM faces challenges in user satisfaction, reflected in its lower G2 Score compared to Swell Fundraising. While it offers robust features, some users have noted that it can struggle to meet specific workflow needs, leading to configuration challenges.
- **Reviewers mention** that Swell Fundraising's customer support is a significant strength, with users praising the team's responsiveness and willingness to help ensure fundraising success. This level of support contributes to a positive user experience, especially for organizations new to fundraising software.
- **G2 reviewers highlight** that while Neon CRM has a wealth of features, its ease of setup and administration is not as strong as Swell Fundraising's. Users of Swell appreciate the quick implementation process, which allows them to start fundraising activities without extensive delays.
- **Users report** that Neon CRM's reporting capabilities are solid, but Swell Fundraising offers a more streamlined experience for campaign management and peer-to-peer fundraising. Reviewers have noted that Swell's platform allows for easy customization of projects, enhancing its appeal for diverse fundraising initiatives.



| | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 438 | 25 | 
| **Largest Market Segment** | Small-Business (88.6% of reviews) | Small-Business (91.3% of reviews) | 
| **Entry Level Price** | Starting at $99.00 Per Month | Free | 

---
## Top Pros & Cons

### Neon CRM

Pros:
- Ease of Use (56 reviews)
- Features (43 reviews)

Cons:
- Difficult Learning (20 reviews)
- Not Intuitive (20 reviews)

### Swell Fundraising

Pros:
- Customer Support (1 reviews)
- Customizability (1 reviews)


---
## Ratings Comparison
| Rating | Neon CRM | Swell Fundraising | 
|---|---|---|
  | **Meets Requirements** | 8.4 (355 reviews) | 9.3 (23 reviews) | 
  | **Ease of Use** | 8.0 (359 reviews) | 9.4 (23 reviews) | 
  | **Ease of Setup** | 7.7 (269 reviews) | 9.4 (19 reviews) | 
  | **Ease of Admin** | 8.3 (255 reviews) | 9.5 (19 reviews) | 
  | **Quality of Support** | 8.3 (343 reviews) | 9.9 (23 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (256 reviews) | 9.9 (19 reviews) | 
  | **Product Direction (% positive)** | 8.6 (335 reviews) | 10.0 (23 reviews) | 

---
## Pricing

### Neon CRM

#### Entry-Level Pricing

Plan: Neon CRM

Price: Starting at $99.00 Per Month

Description:  Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth.

Key Features:
- 360-Degree Constituent Management
- Unlimited Users
- Unlimited Forms

[Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing)

#### Free Trial

No

### Swell Fundraising

#### Entry-Level Pricing

Plan: No Upfront Cost

Price: Free

Description: No Upfront Cost;
Platform fee:  4%*;
Transactions processed via Stripe*
*Fees can be covered by the donor

Key Features:
- Event Ticketing
- Online fundraising / Donation forms
- Peer to Peer Tools

[Browse all 3 editions](https://www.g2.com/products/swell-fundraising/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Nonprofit

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | N/A | N/A |
| **Swell Fundraising** | N/A | N/A |

#### Additional Functionality

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Activity Tracking** | Not enough data | Not enough data | 
| **Social Marketing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Fund Accounting** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Member Database** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Dues Management** | Not enough data | Not enough data | 
| **Committee Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fundraising Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | N/A | N/A |
| **Swell Fundraising** | 9.3/10 | 16 |

#### Registration

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Event creation** | Not enough data | 9.6 (16 reviews) | 
| **User registration process** | Not enough data | 9.6 (16 reviews) | 
| **Payment processing** | Not enough data | 9.3 (16 reviews) | 
| **Mobile check-in** | Not enough data | 9.7 (12 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.6 (11 reviews) | 
| **Online Registration** | Not enough data | Not enough data | 
| **Visitor Registration** | Not enough data | Not enough data | 
| **Visitor Registration** | Not enough data | Not enough data | 
| **Multi-Event** | Not enough data | Not enough data | 
| **Group Registration** | Not enough data | Not enough data | 
| **Online Registration** | Not enough data | Not enough data | 
| **Event Registration** | Not enough data | Not enough data | 
| **Class Registration** | Not enough data | Not enough data | 
| **Online Ticketing** | Not enough data | Not enough data | 
| **Season Tickets** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **SMS Reminders** | Not enough data | Not enough data | 

#### Marketing and Communications

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Event website creation** | Not enough data | 9.8 (16 reviews) | 
| **Email automation** | Not enough data | 9.0 (14 reviews) | 
| **Email customization** | Not enough data | 9.2 (12 reviews) | 
| **Contact list management** | Not enough data | 9.2 (8 reviews) | 
| **Social media promotion** | Not enough data | 9.4 (15 reviews) | 
| **Lead generation and retrieval** | Not enough data | Feature Not Available | 
| **Guest List Management** | Not enough data | Not enough data | 
| **Artist Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Attendee Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Badge Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Refund Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Venue Management** | Not enough data | Not enough data | 
| **Customer Data Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Event Ticketing** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Floor Plans & Maps** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Event Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Badge Printing** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Seating Map** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Guest List Search** | Not enough data | Not enough data | 
| **Attendee Profiles** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Attendee Segmentation** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Print-at-Home** | Not enough data | Not enough data | 
| **Reserved Seating** | Not enough data | Not enough data | 
| **Mobile Ticketing** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Ticket Brokering** | Not enough data | Not enough data | 
| **GDPR Compliance** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Cross Selling Functionality** | Not enough data | Not enough data | 
| **Kiosk Ticketing** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Ticket Reservations** | Not enough data | Not enough data | 

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.8/10 | 177 |
| **Swell Fundraising** | 9.1/10 | 15 |

#### Administration

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Reporting & Statistics** | 8.1 (163 reviews) | 8.9 (15 reviews) | 
| **Interaction Tracking** | 8.2 (141 reviews) | Feature Not Available | 
| **Automation** | 7.7 (148 reviews) | 9.3 (12 reviews) | 
| **Donor Profiles** | 8.6 (159 reviews) | Feature Not Available | 
| **Contribution Tracking** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 

#### Fundraising

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Campaign Management** | 8.4 (158 reviews) | 9.4 (14 reviews) | 
| **Online Donation Portal** | 8.7 (161 reviews) | 9.6 (15 reviews) | 
| **Event Planning** | 7.4 (145 reviews) | 9.3 (12 reviews) | 
| **Recurring Donations** | 8.6 (158 reviews) | 7.9 (7 reviews) | 
| **Peer-to-peer Fundraising** | 6.9 (91 reviews) | 9.2 (12 reviews) | 
| **Mobile Capabilities** | 6.8 (111 reviews) | 9.1 (13 reviews) | 
| **Registration Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Auction Management** | Not enough data | Not enough data | 
| **Pledge Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Alumni Management** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Gift Matching Management** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Email Marketing** | 7.6 (143 reviews) | Feature Not Available | 
| **Direct Mail Tools** | 6.9 (120 reviews) | Feature Not Available | 

#### Additional Functionality

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Mobile Giving** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Online Forms** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Recurring Giving** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Donor Discovery** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.8/10 | 199 |
| **Swell Fundraising** | N/A | N/A |

#### Administration

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **User Dashboard** | 8.3 (183 reviews) | Not enough data | 
| **Donor Profiles** | 8.5 (181 reviews) | Not enough data | 
| **Reporting** | 7.9 (181 reviews) | Not enough data | 
| **Templates** | 7.3 (174 reviews) | Not enough data | 
| **Customization** | 7.7 (177 reviews) | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Donor Management

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Moves Management** | 7.1 (142 reviews) | Not enough data | 
| **Pledge Tracking** | 7.3 (135 reviews) | Not enough data | 
| **E-Document Storage** | 7.0 (137 reviews) | Not enough data | 
| **Acknowledgments & Communications** | 8.4 (175 reviews) | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Gift Matching Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Grant Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Pledge Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 

#### Interoperability

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Event Tracking** | 7.9 (152 reviews) | Not enough data | 
| **Gift Tracking** | 8.4 (145 reviews) | Not enough data | 
| **Fund Accounting** | 7.7 (130 reviews) | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Donation Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Online Giving** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Recurring Giving** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Mobile Giving** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Event Ticketing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.3/10 | 244 |
| **Swell Fundraising** | N/A | N/A |

#### Constituent Management

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Constituent Profiles** | 8.3 (193 reviews) ✓ Verified | Not enough data | 
| **Online Portal** | 7.7 (171 reviews) ✓ Verified | Not enough data | 
| **Donor Communications** | 8.1 (194 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Email Marketing** | 7.4 (183 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 6.5 (135 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 7.8 (167 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 6.4 (132 reviews) ✓ Verified | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Committee Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Donor Management** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Fundraising Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Donor Prospecting** | 6.3 (145 reviews) ✓ Verified | Not enough data | 
| **Data Entry** | 8.1 (188 reviews) ✓ Verified | Not enough data | 
| **Task Delegation** | 6.4 (145 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Reporting** | 7.8 (197 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.1 (180 reviews) ✓ Verified | Not enough data | 
| **Automated Reports** | 7.4 (165 reviews) ✓ Verified | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Integrations

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Accounting** | 7.2 (151 reviews) ✓ Verified | Not enough data | 
| **Fundraising** | 8.3 (187 reviews) ✓ Verified | Not enough data | 
| **Grant Management** | 6.6 (143 reviews) ✓ Verified | Not enough data | 
| **Sales POS** | 6.0 (125 reviews) | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Donation Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.5/10 | 59 |
| **Swell Fundraising** | N/A | N/A |

#### Volunteer Management

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Opportunity Listings** | 7.2 (42 reviews) | Not enough data | 
| **Volunteer Tracking** | 7.9 (51 reviews) | Not enough data | 
| **Volunteer Scheduling** | 7.2 (41 reviews) | Not enough data | 
| **Volunteer Profiles** | 7.6 (43 reviews) | Not enough data | 
| **Document Management** | 7.1 (40 reviews) | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Recognition Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Gamification** | 5.7 (34 reviews) | Not enough data | 
| **Mass Messaging** | 7.9 (46 reviews) | Not enough data | 
| **Donation Pages** | 8.4 (51 reviews) | Not enough data | 
| **Mobile Application** | 6.8 (39 reviews) | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 

#### Administration

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **CRM Integration** | 8.3 (45 reviews) | Not enough data | 
| **Dashboards & Analytics** | 8.3 (49 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Volunteer Recruiting** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **For Nonprofits** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Member Directory** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 

### Professional Association Management

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | N/A | N/A |
| **Swell Fundraising** | N/A | N/A |

#### Agentic AI - Professional Association Management

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

#### Membership Management

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Member Self‑Service Portal** | Not enough data | Not enough data | 
| **Member Database** | Not enough data | Not enough data | 
| **Automated Dues & Renewals** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 

#### Events & Committees

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Committee & Group Management** | Not enough data | Not enough data | 
| **Event Management & Registration** | Not enough data | Not enough data | 
| **Calendar & Scheduling Tools** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Dues Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Newsletter Management** | Not enough data | Not enough data | 
| **Fundraising Management** | Not enough data | Not enough data | 
| **Chapter Management** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 

#### Financial & Operational Tools

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Integration With Accounting Tools** | Not enough data | Not enough data | 
| **Email Marketing & Automated Communications** | Not enough data | Not enough data | 
| **Online Payments & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Member Accounts** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Event Ticketing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Job Board** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Member Communities** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Member Directory** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Enrollments/Onboarding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Membership Signup** | Not enough data | Not enough data | 
| **Member Types** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Neon CRM (5):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Donor Management Software](https://www.g2.com/categories/donor-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management)

**Unique to Swell Fundraising (1):** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Neon CRM | Swell Fundraising | 
|---|---|---|
| **Small-Business** | 88.6% | 91.3% | 
| **Mid-Market** | 10.2% | 8.7% | 
| **Enterprise** | 1.2% | 0% | 

### By Industry

#### Neon CRM

- **Non-Profit Organization Management:** 55.5%
- **Performing Arts:** 4.2%
- **Civic & Social Organization:** 3.4%
- **Religious Institutions:** 3.4%
- **Fund-Raising:** 2.4%
- **Museums and Institutions:** 2.2%
- **Education Management:** 2.2%
- **Hospital & Health Care:** 2.0%
- **Entertainment:** 1.7%
- **Health, Wellness and Fitness:** 1.5%
- **Other:** 21.5%

#### Swell Fundraising

- **Non-Profit Organization Management:** 56.5%
- **Individual & Family Services:** 13.0%
- **Education Management:** 8.7%
- **Public Relations and Communications:** 4.3%
- **Philanthropy:** 4.3%
- **Legal Services:** 4.3%
- **Health, Wellness and Fitness:** 4.3%
- **Arts and Crafts:** 4.3%

---
## Alternatives

### Alternatives to Neon CRM

- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2177 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews)

### Alternatives to Swell Fundraising

- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2177 reviews)
- [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2316 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) — 4.5/5 stars (961 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (512 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (915 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1509 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews)

---
## Top Discussions

### Neon CRM

- Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote
  > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform.
https://slopeunblocked.co"
- Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..."

### Swell Fundraising

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neon-one-llc-neon-crm-vs-swell-fundraising)