# Neon CRM vs Silent Auction Pro Comparison | | Neon CRM | Silent Auction Pro | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.9 out of 5 | | **Total Reviews** | 435 | 110 | | **Largest Market Segment** | Small-Business (88.9% of reviews) | Small-Business (80.0% of reviews) | | **Entry Level Price** | Starting at $99.00 Per Month | Starting at $899.00 Per Year | --- ## Top Pros & Cons ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) ### Silent Auction Pro **Not enough data** --- ## Ratings Comparison | Rating | Neon CRM | Silent Auction Pro | |---|---|---| | **Meets Requirements** | 8.3 (350 reviews) | 9.3 (92 reviews) | | **Ease of Use** | 7.9 (353 reviews) | 9.1 (92 reviews) | | **Ease of Setup** | 7.7 (263 reviews) | 9.0 (81 reviews) | | **Ease of Admin** | 8.3 (250 reviews) | 9.4 (81 reviews) | | **Quality of Support** | 8.2 (338 reviews) | 10.0 (91 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (251 reviews) | 9.9 (81 reviews) | | **Product Direction (% positive)** | 8.6 (330 reviews) | 9.7 (92 reviews) | --- ## Pricing ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No ### Silent Auction Pro #### Entry-Level Pricing Plan: Mobile Pro Price: Starting at $899.00 Per Year Description: All of the features in Mobile Plus. Adds many "icing on the cake" features including seating management, customized correspondence (donor thank you letters, email, text blasts, etc.), display sheets, leader boards, additional branding and more. Key Features: - Simultaneous, unlimited multi-user system - Easily enter, update and track contacts - Assign custom affiliation and label tags [Browse all 5 editions](https://www.g2.com/products/silent-auction-pro/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 177 | | **Silent Auction Pro** | N/A | N/A | #### Administration | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Reporting** | 8.1 (163 reviews) | Not enough data | | **Interaction Tracking** | 8.2 (141 reviews) | Not enough data | | **Automation** | 7.7 (148 reviews) | Not enough data | | **Donor Profiles** | 8.6 (159 reviews) | Not enough data | #### Fundraising | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Campaign Management** | 8.4 (158 reviews) | Not enough data | | **Online Donation Portal** | 8.7 (161 reviews) | Not enough data | | **Event Planning** | 7.4 (145 reviews) | Not enough data | | **Recurring Donations** | 8.6 (158 reviews) | Not enough data | | **Peer-to-peer Fundraising** | 6.9 (91 reviews) | Not enough data | | **Mobile Capabilities** | 6.8 (111 reviews) | Not enough data | #### Marketing | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Email Marketing** | 7.6 (143 reviews) | Not enough data | | **Direct Mail Tools** | 6.9 (120 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.8/10 | 199 | | **Silent Auction Pro** | N/A | N/A | #### Administration | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **User Dashboard** | 8.3 (183 reviews) | Not enough data | | **Donor Profiles** | 8.5 (181 reviews) | Not enough data | | **Reporting** | 7.9 (181 reviews) | Not enough data | | **Templates** | 7.3 (174 reviews) | Not enough data | | **Customization** | 7.7 (177 reviews) | Not enough data | #### Donor Management | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Moves Management** | 7.1 (142 reviews) | Not enough data | | **Pledge Tracking** | 7.3 (135 reviews) | Not enough data | | **E-Document Storage** | 7.0 (137 reviews) | Not enough data | | **Acknowledgments & Communications** | 8.4 (175 reviews) | Not enough data | #### Interoperability | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Event Tracking** | 7.9 (152 reviews) | Not enough data | | **Gift Tracking** | 8.4 (145 reviews) | Not enough data | | **Fund Accounting** | 7.7 (130 reviews) | Not enough data | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.3/10 | 238 | | **Silent Auction Pro** | N/A | N/A | #### Constituent Management | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Constituent Profiles** | 8.3 (190 reviews) ✓ Verified | Not enough data | | **Online Portal** | 7.7 (171 reviews) ✓ Verified | Not enough data | | **Donor Communications** | 8.1 (191 reviews) ✓ Verified | Not enough data | #### Marketing Automation | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Email Marketing** | 7.4 (181 reviews) ✓ Verified | Not enough data | | **Lead Management** | 6.5 (135 reviews) ✓ Verified | Not enough data | | **Campaign Management** | 7.8 (166 reviews) ✓ Verified | Not enough data | | **Marketing ROI Analytics** | 6.4 (132 reviews) ✓ Verified | Not enough data | #### Workflow Automation | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Donor Prospecting** | 6.3 (143 reviews) ✓ Verified | Not enough data | | **Data Entry** | 8.1 (187 reviews) ✓ Verified | Not enough data | | **Task Delegation** | 6.4 (143 reviews) ✓ Verified | Not enough data | #### Reporting & Analytics | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Reporting** | 7.8 (196 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.1 (180 reviews) ✓ Verified | Not enough data | | **Automated Reports** | 7.4 (165 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Accounting** | 7.2 (151 reviews) ✓ Verified | Not enough data | | **Fundraising** | 8.3 (183 reviews) ✓ Verified | Not enough data | | **Grant Management** | 6.6 (143 reviews) ✓ Verified | Not enough data | | **Sales POS** | 6.0 (125 reviews) | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | ### Auction | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **Silent Auction Pro** | N/A | N/A | #### Auctioneering | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Auction Listings** | Not enough data | Not enough data | | **Bidding Window** | Not enough data | Not enough data | | **Auction Type** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | | **Mobile Bidding** | Not enough data | Not enough data | | **Fundraising** | Not enough data | Not enough data | #### User Interface | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Bidder Profiles** | Not enough data | Not enough data | | **Sorting** | Not enough data | Not enough data | | **Bid Alerts** | Not enough data | Not enough data | #### Administration | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Bid Confirmation** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | 7.5/10 | 59 | | **Silent Auction Pro** | N/A | N/A | #### Volunteer Management | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Opportunity Listings** | 7.2 (42 reviews) | Not enough data | | **Volunteer Tracking** | 7.9 (51 reviews) | Not enough data | | **Volunteer Scheduling** | 7.2 (41 reviews) | Not enough data | | **Volunteer Profiles** | 7.6 (43 reviews) | Not enough data | | **Document Management** | 7.1 (40 reviews) | Not enough data | #### Engagement & Communication Tools | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Gamification** | 5.7 (34 reviews) | Not enough data | | **Mass Messaging** | 7.9 (46 reviews) | Not enough data | | **Donation Pages** | 8.4 (51 reviews) | Not enough data | | **Mobile Application** | 6.8 (39 reviews) | Not enough data | #### Administration | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **CRM Integration** | 8.3 (45 reviews) | Not enough data | | **Dashboards & Analytics** | 8.3 (49 reviews) | Not enough data | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Neon CRM** | N/A | N/A | | **Silent Auction Pro** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | #### Membership Management | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Neon CRM | Silent Auction Pro | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Neon CRM (5):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Donor Management Software](https://www.g2.com/categories/donor-management), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Unique to Silent Auction Pro (1):** [Auction Software](https://www.g2.com/categories/auction-software) --- ## Reviewer Demographics ### By Company Size | Segment | Neon CRM | Silent Auction Pro | |---|---|---| | **Small-Business** | 88.9% | 80.0% | | **Mid-Market** | 9.9% | 18.2% | | **Enterprise** | 1.2% | 1.8% | ### By Industry #### Neon CRM - **Non-Profit Organization Management:** 55.6% - **Performing Arts:** 4.0% - **Civic & Social Organization:** 3.5% - **Religious Institutions:** 3.2% - **Fund-Raising:** 2.5% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Health, Wellness and Fitness:** 1.5% - **Individual & Family Services:** 1.5% - **Other:** 21.8% #### Silent Auction Pro - **Non-Profit Organization Management:** 25.5% - **Education Management:** 15.5% - **Fund-Raising:** 10.9% - **Primary/Secondary Education:** 6.4% - **Accounting:** 2.7% - **Religious Institutions:** 2.7% - **Philanthropy:** 2.7% - **Design:** 1.8% - **Individual & Family Services:** 1.8% - **Law Practice:** 1.8% - **Other:** 28.2% --- ## Alternatives ### Alternatives to Neon CRM - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) ### Alternatives to Silent Auction Pro - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (512 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) — 4.7/5 stars (218 reviews) - [GiveSmart](https://www.g2.com/products/givesmart/reviews) — 4.5/5 stars (158 reviews) - [SchoolAuction.net](https://www.g2.com/products/schoolauction-net/reviews) — 4.6/5 stars (195 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Bloomerang Fundraising, formerly Qgiv](https://www.g2.com/products/bloomerang-fundraising-formerly-qgiv/reviews) — 4.7/5 stars (276 reviews) - [BiddingOwl.com](https://www.g2.com/products/biddingowl-com/reviews) — 4.7/5 stars (47 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [Auctria](https://www.g2.com/products/auctria/reviews) — 4.8/5 stars (115 reviews) - [Accelevents](https://www.g2.com/products/accelevents/reviews) — 4.7/5 stars (174 reviews) --- ## Top Discussions ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." ### Silent Auction Pro - Title: [Third Party Payment](https://www.g2.com/discussions/third-party-payment) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Medlee, thank you for your question. We recommend against processing outside of the software, as it is best practice to provide your supporters with a..." - Title: [Several Questions](https://www.g2.com/discussions/50254-several-questions) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Credit Card readers are easily ordered through our website, once you have established your group within the software. Yes, you do have the option to pass the..." - Title: [Do you charge for technical support?](https://www.g2.com/discussions/support-bb877a95-de8b-4ac3-9026-27814bcff391) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No! We provide technical support free of charge. We want you to be successful. We also staff appropriately on the weekends, based upon the number of events...." - Title: [What are the hours of your technical support? Do you have night of event technical support?](https://www.g2.com/discussions/support-ef2e7ec2-4d88-4f59-856c-4a6f97a7c91c) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The support desk is available from 8am to 9pm Pacific - 7 days a week and is free to customers who have purchased the AuctionDay component. If you have..." - Title: [What happens if we lose the Internet connection or your server crashes? Is the data backed up?](https://www.g2.com/discussions/data-2f713c6e-0eee-4fde-baea-783bf35ce93a) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "With respect to the integrity of our servers, we have two servers and databases running in a master/slave configuration running on separate networks. Every..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neon-one-llc-neon-crm-vs-silent-auction-pro)