# Best Nonprofit CRM Software

## How Many Nonprofit CRM Software Products Does G2 Track?

**Total Products under this Category:** 152

### Category Stats (Jul 2026)

- **Average Rating:** 4.14/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** DonorSnap (+2.2%) - Among all products in this category, DonorSnap recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank Nonprofit CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,900+ Authentic Reviews
- 152+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Nonprofit CRM Software
 ![G2 Grid® for Nonprofit CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/nonprofit-crm/grids.png?focus%5B%5D=97514&focus%5B%5D=144315&focus%5B%5D=14487&focus%5B%5D=56227&focus%5B%5D=4432&focus%5B%5D=4435&focus%5B%5D=51407&focus%5B%5D=9907)

Highlighted products: Givebutter, Zeffy, Bloomerang CRM, Donorbox, Blackbaud Raiser's Edge NXT, Neon CRM, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), and Daxko Operations.

Underlying data: [Grid® JSON](https://www.g2.com/categories/nonprofit-crm/grids.json?focus%5B%5D=givebutter&focus%5B%5D=zeffy&focus%5B%5D=bloomerang-crm&focus%5B%5D=donorbox&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=neon-one-llc-neon-crm&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=daxko-operations)

**Sponsored**

### iDonate

iDonate simplifies the complexities of digital fundraising so Nonprofits can raise more support and do more good! We do this in 3 simple ways: 1. Simply Connect with Donors: Deploy digital giving experiences across all donor touch-points with our all-in-one-place comprehensive suite of giving tools to increase donor reach and conversion. - Embedded Giving Experience - Donation Landing Pages - Peer-to-Peer - Events - Text-to-Give - Non-Cash Payments 2. Simply Manage & Adapt: Your back-end systems are unique. You need a simple, adaptable, open, and extensible platform that easily integrates & configures to meet your needs & personalized asks. - Unified Dashboards/ Reporting - Adaptable APIs & Webhooks - Native Top CRM Integrations - Chapters and Parent/ Child - Software Development Kit (SDK) - Data Intelligence Signals 3. Simply Grow Your Impact: Finally, you can easily implement advanced fundraising strategies proven to increase donor acquisition, retention, recurring gifts, and more with only a few simple clicks. - A/B Testing & Optimization - Smart Recurring Gifts - Contextual Giving - "Always On" Fundraising - Automated Playbook - Marketing Intelligence (UTM) iDonate provides powerful tools to help nonprofits of any size take control of the giving experience. Customizable, embedded giving forms, personalized peer-to-peer fundraising pages, quick and easy text-to-give tools, and easy to create event pages within the iDonate platform provide the flexibility and control nonprofits need to create meaningful experiences for donors that improve conversion rates, keep donors on the nonprofit’s website, and help raise more funds. Plus, iDonate’s full-service integrated processing network, iDonate Pay, handles all modern payment methods and allows nonprofits to track giving from gift to settlement in a simple, centralized, and most importantly, secure way.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=482&secure%5Bchosen_at%5D=2026-07-28T22%3A06%3A40Z&secure%5Bdisplayable_resource_id%5D=483&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=398&secure%5Bplacement_resource_ids%5D%5B%5D=483&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=88356&secure%5Bresource_id%5D=482&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnonprofit-crm&secure%5Btoken%5D=607fab4ef215191b6fb3ebbb779424409d2e6657b51e5881e5443a1d43f02369&secure%5Burl%5D=https%3A%2F%2Fhubs.ly%2FQ04qwz7J0&secure%5Burl_type%5D=custom_url)

[
Givebutter
](https://www.g2.com/products/givebutter/reviews)

By [Givebutter](https://www.g2.com/sellers/givebutter)

[

4.7/5(2,175)

](https://www.g2.com/products/givebutter/reviews)

What do users say?

Users consistently praise the ease of use and intuitive interface of Givebutter, highlighting how it simplifies fundraising and donor management. Many appreciate the platform's ability to keep costs l

Pros and Cons

[
Ease of Use (397)
](https://www.g2.com/products/givebutter/reviews?qs=pros-and-cons)[
Missing Features (82)
](https://www.g2.com/products/givebutter/reviews?qs=pros-and-cons)

### [Givebutter](https://www.g2.com/products/givebutter/reviews)

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛

**Average Rating:** 4.7/5.0

**Total Reviews:** 2,153

#### How Do G2 Users Rate Givebutter?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10)
- **Fundraising:** 9.1/10 (Category avg: 8.0/10)
- **Reporting:** 8.3/10 (Category avg: 7.9/10)
- **Donor Communications:** 8.7/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Givebutter?

- **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter)
- **Company Website:** www.givebutter.com
- **Year Founded:** 2016
- **HQ Location:** Wilmington, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aaff9cfd34ff8707fd2179fbaf8750b2e87d9d93c7677cf62000c24d122bddce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgivebutter%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
177 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, President
- **Top Industries:** Non-Profit Organization Management, Fund-Raising
- **Company Size:** 84% Small, 11% Medium

#### What Do G2 Reviewers Say About Givebutter?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Givebutter incredibly **easy to use** , allowing quick and efficient setup for fundraising and data management.
- Users value the **ease of fundraising** with Givebutter, enjoying seamless campaign management and user-friendly features.
- Users love the **intuitive design** of Givebutter, making donation management and fundraising seamlessly simple and efficient.
- Users praise the **easy setup** of Givebutter, enabling quick and effective use for fundraising and communication.
- Users appreciate the **easy setup** of Givebutter, finding it intuitive and quick for fundraising campaigns.

##### Cons

- Users note the **missing features** in Givebutter, highlighting the need for better AI integration and contact management tools.
- Users experience **pledge management issues** that complicate tracking donations and affect overall usability during events.
- Users express concern over **high fees** , feeling that they impact donations and the overall experience on Givebutter.
- Users find the **limited customization** options for contact lists and donation pages frustrating and restrictive.
- Users often find **limited features** in Givebutter frustrating, particularly regarding event settings and contact management.

#### What Are Recent G2 Reviews of Givebutter?

**["Givebutter: User-Friendly Fundraising Platform - Rising Leader in the Development Industry"](https://www.g2.com/survey_responses/givebutter-review-13111971)**

**Rating:** 5.0/5.0 stars

_— Thavy H._

[Read full review](https://www.g2.com/survey_responses/givebutter-review-13111971)

**["A great platform and fastest and most efficient customer service/support"](https://www.g2.com/survey_responses/givebutter-review-6730972)**

**Rating:** 5.0/5.0 stars

_— Linda P._

[Read full review](https://www.g2.com/survey_responses/givebutter-review-6730972)

#### What Are G2 Users Discussing About Givebutter?

- [What is Givebutter used for?](https://www.g2.com/discussions/what-is-givebutter-used-for) - 4 comments
- [What does Givebutter do?](https://www.g2.com/discussions/what-does-givebutter-do) - 6 comments
- [What is give butter?](https://www.g2.com/discussions/what-is-give-butter) - 2 comments
- [Is Give butter safe?](https://www.g2.com/discussions/is-give-butter-safe) - 3 comments
- [How much does Givebutter cost?](https://www.g2.com/discussions/how-much-does-givebutter-cost) - 5 comments

[
Zeffy
](https://www.g2.com/products/zeffy/reviews)

By [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531)

[

4.9/5(1,201)

](https://www.g2.com/products/zeffy/reviews)

What do users say?

Users consistently praise Zeffy for its ease of use and zero fees, which allow nonprofits to maximize their donations without worrying about platform costs. The intuitive interface and responsive cust

Pros and Cons

[
Ease of Use (441)
](https://www.g2.com/products/zeffy/reviews?qs=pros-and-cons)[
Donation Management (60)
](https://www.g2.com/products/zeffy/reviews?qs=pros-and-cons)

### [Zeffy](https://www.g2.com/products/zeffy/reviews)

Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,172

#### How Do G2 Users Rate Zeffy?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10)
- **Fundraising:** 9.4/10 (Category avg: 8.0/10)
- **Reporting:** 8.5/10 (Category avg: 7.9/10)
- **Donor Communications:** 9.6/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Zeffy?

- **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531)
- **Company Website:** www.zeffy.com
- **Year Founded:** 2017
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c378554311f6a327d559b9c0093c21806e18326a3db49d4e8aa381d67648cd2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzeffy%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, President
- **Top Industries:** Non-Profit Organization Management, Fund-Raising
- **Company Size:** 49% Small, 3% Medium

#### What Do G2 Reviewers Say About Zeffy?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zeffy to be a **streamlined and user-friendly platform** , effortlessly meeting their organizational needs.
- Users value the **easy setup** of Zeffy, finding it seamless and straightforward for managing fundraising events.
- Users praise Zeffy for its **no fees** , enabling small non-profits to maximize every donation for their causes.
- Users find Zeffy's **setup ease** instrumental, allowing for quick and effortless organization of fundraising events.
- Users love Zeffy for its **efficient fundraising capabilities** , making event donations and ticket sales easy and organized.

##### Cons

- Users find that Zeffy lacks a **comprehensive donation management system** , needing additional features for effective fundraising.
- Users feel the need for **enhanced auction features** and better organization options to improve their Zeffy experience.
- Users find Zeffy's **limited design flexibility and permission structure** hinders effective campaign management and presentation.
- Users express concerns over **payment issues** , particularly regarding hidden fees impacting their nonprofit budgeting and donor clarity.
- Users note **limited customization** options in Zeffy, suggesting it lacks necessary features for complex workflows and branding.

#### What Are Recent G2 Reviews of Zeffy?

**["Effortless Fundraising with No Processing Fees"](https://www.g2.com/survey_responses/zeffy-review-12396570)**

**Rating:** 4.5/5.0 stars

_— Erica J._

[Read full review](https://www.g2.com/survey_responses/zeffy-review-12396570)

**["We now use Zeffy for almost all donor/member records."](https://www.g2.com/survey_responses/zeffy-review-13136071)**

**Rating:** 5.0/5.0 stars

_— Membership K._

[Read full review](https://www.g2.com/survey_responses/zeffy-review-13136071)

[
Bloomerang CRM
](https://www.g2.com/products/bloomerang-crm/reviews)

By [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform)

[

4.6/5(914)

](https://www.g2.com/products/bloomerang-crm/reviews)

What do users say?

Users consistently praise the intuitive interface and exceptional customer support of Bloomerang CRM, highlighting how easy it is to manage donor relationships and generate reports. Many appreciate th

Pros and Cons

[
Ease of Use (31)
](https://www.g2.com/products/bloomerang-crm/reviews?qs=pros-and-cons)[
Limited Features (9)
](https://www.g2.com/products/bloomerang-crm/reviews?qs=pros-and-cons)

### [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews)

Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before.

**Average Rating:** 4.6/5.0

**Total Reviews:** 898

#### How Do G2 Users Rate Bloomerang CRM?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10)
- **Fundraising:** 8.7/10 (Category avg: 8.0/10)
- **Reporting:** 8.9/10 (Category avg: 7.9/10)
- **Donor Communications:** 8.8/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Bloomerang CRM?

- **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform)
- **Company Website:** bloomerang.co
- **Year Founded:** 2012
- **HQ Location:** Indianapolis
- **Twitter:** @bloomerangTech  
7,701 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85efce2aaf6570673f79ee2f202b4fa81c75344c4cb7d40832c7ccc2bf0c8ba1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2675499%2F&secure%5Burl_type%5D=linkedin_company_website)  
577 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, Director of Development
- **Top Industries:** Non-Profit Organization Management, Fund-Raising
- **Company Size:** 81% Small, 18% Medium

#### What Do G2 Reviewers Say About Bloomerang CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Bloomerang CRM, making navigation and reporting straightforward for everyone.
- Users value the **robust report generation** in Bloomerang CRM, finding it essential for tracking donor engagement and progress.
- Users highly value the **informative reporting features** of Bloomerang, enabling them to easily access accurate data.
- Users find Bloomerang to be **intuitive and user-friendly** , making donor management a seamless and enjoyable process.
- Users highlight the **exceptional customer support** of Bloomerang CRM, praising their patience and training in resolving inquiries.

##### Cons

- Users find Bloomerang CRM has **limited features** , lacking necessary tools for effective email tracking and survey customization.
- Users find Bloomerang's email functionality **lacks customization** , limiting their ability to send tailored communications effectively.
- Users feel the **limited customization** options hinder their ability to tailor features like emails and reporting effectively.
- Users feel the **email management features are limited** , needing better customization options and improved response tracking.
- Users find the **learning curve steep** due to its robust features and lack of personalized training support.

#### What Are Recent G2 Reviews of Bloomerang CRM?

**["All-in-One Database with an Exceptionally Helpful Bloomerang AI Assistant"](https://www.g2.com/survey_responses/bloomerang-crm-review-13131545)**

**Rating:** 5.0/5.0 stars

_— Jenny B._

[Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-13131545)

**["Bloom’s QuickBooks Integration & Mission Team Management Saves Us 45 Hours a Week"](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)**

**Rating:** 5.0/5.0 stars

_— Julie S._

[Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)

#### What Are G2 Users Discussing About Bloomerang CRM?

- [What is Bloomerang used for?](https://www.g2.com/discussions/what-is-bloomerang-used-for)
- [What is Qgiv used for?](https://www.g2.com/discussions/what-is-qgiv-used-for)
- [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) - 1 comment
- [What does Qgiv do?](https://www.g2.com/discussions/what-does-qgiv-do)
- [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) - 1 comment

[
Donorbox
](https://www.g2.com/products/donorbox/reviews)

By [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa)

[

4.6/5(1,504)

](https://www.g2.com/products/donorbox/reviews)

What do users say?

Users consistently praise the ease of use and simple setup of Donorbox, highlighting how quickly they can start fundraising without technical expertise. The platform's intuitive design and seamless in

Pros and Cons

[
Ease of Use (442)
](https://www.g2.com/products/donorbox/reviews?qs=pros-and-cons)[
High Fees (110)
](https://www.g2.com/products/donorbox/reviews?qs=pros-and-cons)

### [Donorbox](https://www.g2.com/products/donorbox/reviews)

Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,499

#### How Do G2 Users Rate Donorbox?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Fundraising:** 8.9/10 (Category avg: 8.0/10)
- **Reporting:** 8.5/10 (Category avg: 7.9/10)
- **Donor Communications:** 8.5/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Donorbox?

- **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa)
- **Company Website:** donorbox.org
- **Year Founded:** 2014
- **HQ Location:** Arlington County, Virginia
- **Twitter:** @Donorbox  
6,037 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=40d66a7383a09ce30fd1cb7224660a75550c383d481d31b8dbb2d35284d1b8c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3704931%2F&secure%5Burl_type%5D=linkedin_company_website)  
151 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, Director
- **Top Industries:** Non-Profit Organization Management, Religious Institutions
- **Company Size:** 86% Small, 3% Medium

#### What Do G2 Reviewers Say About Donorbox?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration.
- Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation.
- Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications.
- Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities.
- Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively.

##### Cons

- Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits.
- Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox.
- Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs.
- Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations.
- Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience.

#### What Are Recent G2 Reviews of Donorbox?

**["Ideal for recurring donations - professional interface, but sometimes the site bugs"](https://www.g2.com/survey_responses/donorbox-review-13046016)**

**Rating:** 4.0/5.0 stars

_— ASBL On est ensemble ._

[Read full review](https://www.g2.com/survey_responses/donorbox-review-13046016)

**["International Donations Made Easy, Needs Better Customization"](https://www.g2.com/survey_responses/donorbox-review-12923887)**

**Rating:** 5.0/5.0 stars

_— Aliesha V._

[Read full review](https://www.g2.com/survey_responses/donorbox-review-12923887)

#### What Are G2 Users Discussing About Donorbox?

- [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor)
- [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut)
- [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox)
- [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm)

[
Raiser's Edge NXT
](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)

By [Blackbaud](https://www.g2.com/sellers/blackbaud)

[

3.9/5(638)

](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)

What do users say?

Users consistently praise the ease of use and intuitive interface of Blackbaud Raiser's Edge NXT, highlighting its ability to streamline donor management and reporting tasks. Many appreciate the compr

Pros and Cons

[
Ease of Use (69)
](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?qs=pros-and-cons)[
Missing Features (34)
](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?qs=pros-and-cons)

### [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)

On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission.

**Average Rating:** 3.9/5.0

**Total Reviews:** 631

#### How Do G2 Users Rate Blackbaud Raiser's Edge NXT?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.5/10)
- **Fundraising:** 7.1/10 (Category avg: 8.0/10)
- **Reporting:** 6.6/10 (Category avg: 7.9/10)
- **Donor Communications:** 6.2/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Blackbaud Raiser's Edge NXT?

- **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud)
- **Company Website:** www.blackbaud.com
- **Year Founded:** 1981
- **HQ Location:** Charleston, South Carolina
- **Twitter:** @blackbaud  
32,521 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=24438ecbf1e183dd6bff9ca57dbd70e0133659352350219ceba1a32342a1a6d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F162724%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,233 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Development Coordinator, Development Associate
- **Top Industries:** Non-Profit Organization Management, Higher Education
- **Company Size:** 48% Medium, 41% Small

#### What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and efficiency.
- Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for novices to navigate.
- Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making navigation intuitive and straightforward.
- Users value the **flexibility and comprehensive features** of Raiser's Edge NXT, enhancing their data management and fundraising efforts.
- Users highly value the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management.

##### Cons

- Users find **missing features** frustrating, citing limitations like lack of webview and insufficient event form options.
- Users express frustration over **database issues** , lacking important functionalities in WebView compared to the database view.
- Users find the **limited features** frustrating, wishing for enhancements like multi-donor view and improved database functions.
- Users find **limited functionality** in Blackbaud Raiser's Edge NXT compared to the traditional database, complicating tasks.
- Users desire **limited access** to multiple donors simultaneously, wishing for enhanced integrations and features in Raiser's Edge NXT.

#### What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT?

**["RE NXT Streamlines Data Management, Fundraising Workflows, and Reporting"](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13175029)**

**Rating:** 4.5/5.0 stars

_— M. H._

[Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13175029)

**["Easy Snapshots and Notes—Data Always at Your Fingertips"](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13176726)**

**Rating:** 4.5/5.0 stars

_— Shirley D._

[Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-13176726)

#### What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT?

- [What is Blackbaud Raiser's Edge NXT used for?](https://www.g2.com/discussions/what-is-blackbaud-raiser-s-edge-nxt-used-for)
- [How much does Raiser's Edge NXT cost?](https://www.g2.com/discussions/how-much-does-raiser-s-edge-nxt-cost)
- [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments
- [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm-database)
- [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment

[
Neon CRM
](https://www.g2.com/products/neon-one-llc-neon-crm/reviews)

By [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc)

[

4.2/5(432)

](https://www.g2.com/products/neon-one-llc-neon-crm/reviews)

What do users say?

Users consistently praise the ease of use and intuitive design of Neon CRM, highlighting how it streamlines donor management and reporting processes, which saves time for nonprofit teams. Many appreci

Pros and Cons

[
Ease of Use (56)
](https://www.g2.com/products/neon-one-llc-neon-crm/reviews?qs=pros-and-cons)[
Difficult Learning (20)
](https://www.g2.com/products/neon-one-llc-neon-crm/reviews?qs=pros-and-cons)

### [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews)

Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth.

**Average Rating:** 4.2/5.0

**Total Reviews:** 429

#### How Do G2 Users Rate Neon CRM?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10)
- **Fundraising:** 8.3/10 (Category avg: 8.0/10)
- **Reporting:** 7.8/10 (Category avg: 7.9/10)
- **Donor Communications:** 8.1/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Neon CRM?

- **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc)
- **Company Website:** neonone.com
- **Year Founded:** 2018
- **HQ Location:** Chicago, IL
- **Twitter:** @NeonOneTech  
629 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be9ee40dd2bed6347ad8beab022ad95d8b00b52131431ecfffd585a7d44cf335&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneonone%2F&secure%5Burl_type%5D=linkedin_company_website)  
192 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, Director of Development
- **Top Industries:** Non-Profit Organization Management, Performing Arts
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About Neon CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Neon CRM, appreciating its intuitive design and swift navigation for all team members.
- Users value the **intuitive design and comprehensive features** of Neon CRM, making nonprofit management seamless and effective.
- Users praise the **responsive and caring customer support** of Neon CRM, enhancing overall satisfaction and experience.
- Users praise Neon CRM for its **responsive support and efficient donor management** , making record creation and donation entry seamless.
- Users appreciate the **all-in-one solution** of Neon CRM, simplifying nonprofit tasks for better efficiency and ease of use.

##### Cons

- Users find the **difficult learning** curve challenging, often needing additional training and support to navigate advanced features.
- Users find Neon CRM's reporting and event management features **not intuitive** , leading to confusion and inefficiency in usage.
- Users find Neon CRM **lacking essential features** , as many functionalities require manual setup and have limitations.
- Users find the **missing features** in Neon CRM frustrating, limiting their ability to manage data effectively and efficiently.
- Users struggle with **inefficient reporting** , finding the updated features complicated and challenging for non-experts to navigate.

#### What Are Recent G2 Reviews of Neon CRM?

**["Intuitive CRM That Streamlines Non-Profit Operations"](https://www.g2.com/survey_responses/neon-crm-review-12007525)**

**Rating:** 5.0/5.0 stars

_— Kimberly E._

[Read full review](https://www.g2.com/survey_responses/neon-crm-review-12007525)

**["User-Friendly CRM with Stellar Automation"](https://www.g2.com/survey_responses/neon-crm-review-12562921)**

**Rating:** 5.0/5.0 stars

_— Verified User in Fund-Raising_

[Read full review](https://www.g2.com/survey_responses/neon-crm-review-12562921)

[
Agentforce Nonprofit...
](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews)

By [Salesforce](https://www.g2.com/sellers/salesforce)

[

4.1/5(87)

](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews)

What do users say?

Users consistently praise the customizability and robust features of Salesforce Nonprofit Cloud, which allow organizations to tailor the platform to their specific needs. Many appreciate its ability t

Pros and Cons

[
Customizability (2)
](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?qs=pros-and-cons)[
Confusing Terminology (1)
](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?qs=pros-and-cons)

### [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews)

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised

**Average Rating:** 4.1/5.0

**Total Reviews:** 82

#### How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10)
- **Fundraising:** 7.5/10 (Category avg: 8.0/10)
- **Reporting:** 8.8/10 (Category avg: 7.9/10)
- **Donor Communications:** 7.2/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®
- **Ownership:** NYSE:CRM

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 62% Small, 34% Medium

#### What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customizability** of Agentforce Nonprofit, enhancing fundraising and program management efficiency.
- Users value the **customization capabilities** of Agentforce Nonprofit, facilitating tailored solutions for nonprofit fundraising and programs.
- Users appreciate the **customizability and comprehensive features** of Agentforce Nonprofit, enhancing fundraising and program management efficiency.
- Users benefit from the **flexible CRM integration** of Agentforce Nonprofit, allowing customization to suit specific program needs.
- Users value the **ability to efficiently store and access information** with Agentforce Nonprofit, enhancing their data management experience.

##### Cons

- Users find the **confusing terminology** challenging, making data management mistakes more likely despite training efforts.
- Users find that there's a **difficult learning curve** due to its differences from other Salesforce products.
- Users find the **difficult learning curve** challenging as it differs from other Salesforce products, requiring time to adapt.
- Users find the pricing of Agentforce Nonprofit to be **expensive** , alongside concerns about implementation and customer service.
- Users express concerns about the **high fees** and aggressive billing process associated with Agentforce Nonprofit.

#### What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

**["Effortless Donation and Volunteer Tracking"](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)**

**Rating:** 5.0/5.0 stars

_— Julio E. R._

[Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)

**["A Win-Win Start: 10 Free Licenses to Try Before You Invest"](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)**

**Rating:** 5.0/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)

#### What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?

- [What is Salesforce for Ngo?](https://www.g2.com/discussions/what-is-salesforce-for-ngo)
- [Which non profits use Salesforce?](https://www.g2.com/discussions/which-non-profits-use-salesforce)
- [What is the Salesforce Nonprofit Success Pack?](https://www.g2.com/discussions/what-is-the-salesforce-nonprofit-success-pack)
- [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment

[
Daxko Operations
](https://www.g2.com/products/daxko-operations/reviews)

By [Daxko](https://www.g2.com/sellers/daxko)

[

4.3/5(105)

](https://www.g2.com/products/daxko-operations/reviews)

What do users say?

Users consistently praise the ease of use and intuitive navigation of Daxko Operations, highlighting how it simplifies membership management and daily operations. Many appreciate the platform's abilit

Pros and Cons

[
Ease of Use (33)
](https://www.g2.com/products/daxko-operations/reviews?qs=pros-and-cons)[
Technical Issues (9)
](https://www.g2.com/products/daxko-operations/reviews?qs=pros-and-cons)

### [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews)

Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises.

**Average Rating:** 4.3/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate Daxko Operations?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10)
- **Fundraising:** 6.5/10 (Category avg: 8.0/10)
- **Reporting:** 6.9/10 (Category avg: 7.9/10)
- **Donor Communications:** 7.0/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Daxko Operations?

- **Seller:** [Daxko](https://www.g2.com/sellers/daxko)
- **Company Website:** www.daxko.com
- **Year Founded:** 1998
- **HQ Location:** Birmingham, AL
- **Twitter:** @Daxko  
2,161 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c9fb7ab47536103943fe940d4f8c967a0874fe12e7deffd280953c047b34486&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdaxko&secure%5Burl_type%5D=linkedin_company_website)  
888 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Health, Wellness and Fitness
- **Company Size:** 63% Medium, 22% Small

#### What Do G2 Reviewers Say About Daxko Operations?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Daxko Operations, finding it quick and straightforward for daily tasks.
- Users value the **efficiency** of Daxko Operations, enabling seamless access and streamlined communication across departments.
- Users value the **efficiency improvement** Daxko Operations provides, allowing teams to focus more on community service.
- Users appreciate the **navigation ease** of Daxko Operations, finding it quick and intuitive for daily tasks.
- Users value the **user-friendly interface and robust features** of Daxko Operations, enhancing efficiency in health and wellness management.

##### Cons

- Users experience **technical issues** with Daxko Operations, including crashes and difficulties integrating peripherals and managing digital files.
- Users feel the need for **missing features** like direct credit application and a help button for easier navigation.
- Users find Daxko Operations **not user-friendly** , struggling with navigation, outdated interface, and report accessibility.
- Users often find **constant changes and updates** frustrating, complicating donor searches and fundraising component usability.
- Users find **accounting limitations** in Daxko Operations, especially regarding payment scheduling and attendance tracking features.

#### What Are Recent G2 Reviews of Daxko Operations?

**["Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized"](https://www.g2.com/survey_responses/daxko-operations-review-12855783)**

**Rating:** 4.5/5.0 stars

_— Hailey W._

[Read full review](https://www.g2.com/survey_responses/daxko-operations-review-12855783)

**["Efficient Member Management, Needs Sign-Up Improvements"](https://www.g2.com/survey_responses/daxko-operations-review-11057361)**

**Rating:** 5.0/5.0 stars

_— Jason C._

[Read full review](https://www.g2.com/survey_responses/daxko-operations-review-11057361)

#### What Are G2 Users Discussing About Daxko Operations?

- [What does Daxko Engage do?](https://www.g2.com/discussions/what-does-daxko-engage-do)
- [What is Daxko ymca?](https://www.g2.com/discussions/what-is-daxko-ymca)
- [How much does Daxko cost?](https://www.g2.com/discussions/daxko-engage-how-much-does-daxko-cost)
- [What is Daxko mobile app?](https://www.g2.com/discussions/what-is-daxko-mobile-app)
- [What does Daxko do?](https://www.g2.com/discussions/what-does-daxko-do)

[
DonorPerfect
](https://www.g2.com/products/donorperfect/reviews)

By [DonorPerfect](https://www.g2.com/sellers/donorperfect)

[

4.4/5(566)

](https://www.g2.com/products/donorperfect/reviews)

What do users say?

Users consistently praise the user-friendly interface and exceptional customer support of DonorPerfect, highlighting how easy it is to manage donor relationships and generate reports. Many appreciate

Pros and Cons

[
Customer Support (64)
](https://www.g2.com/products/donorperfect/reviews?qs=pros-and-cons)[
Missing Features (17)
](https://www.g2.com/products/donorperfect/reviews?qs=pros-and-cons)

### [DonorPerfect](https://www.g2.com/products/donorperfect/reviews)

DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections.

**Average Rating:** 4.4/5.0

**Total Reviews:** 563

#### How Do G2 Users Rate DonorPerfect?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10)
- **Fundraising:** 7.9/10 (Category avg: 8.0/10)
- **Reporting:** 7.9/10 (Category avg: 7.9/10)
- **Donor Communications:** 8.4/10 (Category avg: 7.9/10)

#### Who Is the Company Behind DonorPerfect?

- **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect)
- **Company Website:** www.donorperfect.com
- **Year Founded:** 1981
- **HQ Location:** Fort Washington, PA
- **Twitter:** @DonorPerfect  
6,877 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fa3f2c383805221f649934755c092be4b2818f3d506e0eec3029f0ef50a430f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fdonorperfect-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
277 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, Director of Development
- **Top Industries:** Non-Profit Organization Management, Fund-Raising
- **Company Size:** 77% Small, 22% Medium

#### What Do G2 Reviewers Say About DonorPerfect?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise DonorPerfect for its **exceptional customer support** , highlighting their timely, knowledgeable, and friendly assistance.
- Users find DonorPerfect to be **very easy to use** , streamlining donor management and ensuring team collaboration.
- Users appreciate the **timely, knowledgeable, and friendly customer support** of DonorPerfect, enhancing their overall experience.
- Users appreciate the **intuitive and robust features** of DonorPerfect, enhancing donor management and operational efficiency.
- Users value the **ease of use** in DonorPerfect, appreciating its intuitive design and efficient donor management features.

##### Cons

- Users note **missing features** in DonorPerfect, leading to a less intuitive experience compared to newer CRM options.
- Users find it challenging due to **limited reporting capabilities** and a lack of donor self-management options.
- Users find the **steep learning curve** of DonorPerfect challenging, often feeling overwhelmed by its numerous features.
- Users find the **difficult reporting** features of DonorPerfect challenging, making data pulls less intuitive and user-friendly.
- Users often experience **poor customer support** , especially when needing help with report creation and technical issues.

#### What Are Recent G2 Reviews of DonorPerfect?

**["Top-Notch Support: Chatbot, Helpline, and Clear Webinars"](https://www.g2.com/survey_responses/donorperfect-review-12270274)**

**Rating:** 4.0/5.0 stars

_— Beth D._

[Read full review](https://www.g2.com/survey_responses/donorperfect-review-12270274)

**["Modern, Intuitive CRM with Excellent Support and Reporting"](https://www.g2.com/survey_responses/donorperfect-review-12203584)**

**Rating:** 4.0/5.0 stars

_— Emily K._

[Read full review](https://www.g2.com/survey_responses/donorperfect-review-12203584)

#### What Are G2 Users Discussing About DonorPerfect?

- [What is DonorPerfect used for?](https://www.g2.com/discussions/what-is-donorperfect-used-for)
- [What is the best donor management software?](https://www.g2.com/discussions/donorperfect-what-is-the-best-donor-management-software)
- [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment
- [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment
- [What is DonorPerfect?](https://www.g2.com/discussions/what-is-donorperfect)

[
Virtuous CRM+
](https://www.g2.com/products/virtuous-crm/reviews)

By [Virtuous](https://www.g2.com/sellers/virtuous)

[

4.3/5(281)

](https://www.g2.com/products/virtuous-crm/reviews)

What do users say?

Users consistently praise the ease of use and powerful automation features of Virtuous CRM+, which streamline workflows and enhance donor management. Many appreciate how the platform allows for effect

Pros and Cons

[
Ease of Use (4)
](https://www.g2.com/products/virtuous-crm/reviews?qs=pros-and-cons)[
Expensive (2)
](https://www.g2.com/products/virtuous-crm/reviews?qs=pros-and-cons)

### [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews)

Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence.

**Average Rating:** 4.3/5.0

**Total Reviews:** 280

#### How Do G2 Users Rate Virtuous CRM+?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Fundraising:** 8.5/10 (Category avg: 8.0/10)
- **Reporting:** 8.2/10 (Category avg: 7.9/10)
- **Donor Communications:** 8.6/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Virtuous CRM+?

- **Seller:** [Virtuous](https://www.g2.com/sellers/virtuous)
- **Company Website:** www.virtuouscrm.com
- **Year Founded:** 2014
- **HQ Location:** Phoenix, AZ
- **Twitter:** @VirtuousCRM  
892 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc38358cc824d4e91d2662b490bc93cc5ebe9ba581a570226f842454e7b7a0ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10156539%2F&secure%5Burl_type%5D=linkedin_company_website)  
206 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director of Development
- **Top Industries:** Non-Profit Organization Management, Religious Institutions
- **Company Size:** 63% Small, 35% Medium

#### What Do G2 Reviewers Say About Virtuous CRM+?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, enhancing daily tracking and profile management.
- Users find the **intuitive interface** of Virtuous CRM+ makes daily tasks and profile management effortless.
- Users value the **knowledgeable and helpful customer support** of Virtuous CRM+, enhancing their onboarding and engagement processes.
- Users love the **easy integrations** of Virtuous CRM+, streamlining their work for email marketing and event tracking.
- Users love the **intuitive email marketing features** of Virtuous CRM+, streamlining their outreach and donor engagement effortlessly.

##### Cons

- Users find Virtuous CRM+ to be **expensive** , especially for small enterprises, despite its overall effectiveness.
- Users find **form design issues** limit practicality and customization for collecting information and payments effectively.
- Users experience **integration issues** that can hinder seamless functionality with Virtuous CRM+, impacting overall user satisfaction.
- Users find the **limited customization** of forms in Virtuous CRM+ to be frustrating and restrictive.
- Users find that **payment issues** with forms often hinder effective information collection and payment processing.

#### What Are Recent G2 Reviews of Virtuous CRM+?

**["The Most Comprehensive CRM for Unifying Projects and Donors"](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)**

**Rating:** 5.0/5.0 stars

_— Clark B._

[Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)

**["Complete CRM that meets our day to day needs and is easy to use"](https://www.g2.com/survey_responses/virtuous-crm-review-8481150)**

**Rating:** 5.0/5.0 stars

_— Sue R._

[Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-8481150)

#### What Are G2 Users Discussing About Virtuous CRM+?

- [What is Virtuous used for?](https://www.g2.com/discussions/what-is-virtuous-used-for)

[
NetSuite
](https://www.g2.com/products/oracle-netsuite/reviews)

By [Oracle](https://www.g2.com/sellers/oracle)

[

4.1/5(4,880)

](https://www.g2.com/products/oracle-netsuite/reviews)

What do users say?

Users consistently praise the software for its customization options and user-friendly interface, which facilitate tailored solutions for diverse business needs. The ability to integrate with various

Pros and Cons

[
Ease of Use (568)
](https://www.g2.com/products/oracle-netsuite/reviews?qs=pros-and-cons)[
Learning Curve (383)
](https://www.g2.com/products/oracle-netsuite/reviews?qs=pros-and-cons)

### [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)

As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries.

**Average Rating:** 4.1/5.0

**Total Reviews:** 4,730

#### How Do G2 Users Rate NetSuite?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.5/10)
- **Fundraising:** 7.5/10 (Category avg: 8.0/10)
- **Reporting:** 8.4/10 (Category avg: 7.9/10)
- **Donor Communications:** 7.3/10 (Category avg: 7.9/10)

#### Who Is the Company Behind NetSuite?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Company Website:** www.oracle.com
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Controller, Accounting Manager
- **Top Industries:** Computer Software, Accounting
- **Company Size:** 57% Medium, 31% Small

#### What Do G2 Reviewers Say About NetSuite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity.
- Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes.
- Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly.
- Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience.
- Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management.

##### Cons

- Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating.
- Users find the **interface outdated** and experience significant challenges with usability and integration complexities.
- Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options.
- Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows.
- Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation.

#### What Are Recent G2 Reviews of NetSuite?

**["Highly Customizable and Efficient ERP,"](https://www.g2.com/survey_responses/netsuite-review-8185079)**

**Rating:** 4.5/5.0 stars

_— Sandeep k._

[Read full review](https://www.g2.com/survey_responses/netsuite-review-8185079)

**["Robust Role-Based Security, Custom Dashboards, and Solid P2P Management"](https://www.g2.com/survey_responses/netsuite-review-13170614)**

**Rating:** 4.0/5.0 stars

_— Arfa Z._

[Read full review](https://www.g2.com/survey_responses/netsuite-review-13170614)

#### What Are G2 Users Discussing About NetSuite?

- [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments
- [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment
- [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote
- [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments

[
Glue Up
](https://www.g2.com/products/glue-up/reviews)

By [Glue Up](https://www.g2.com/sellers/glue-up)

[

4.5/5(139)

](https://www.g2.com/products/glue-up/reviews)

What do users say?

Users consistently praise the user-friendly interface and excellent customer support provided by Glue Up, which simplifies managing memberships, events, and communications. Many appreciate the platfor

Pros and Cons

[
Ease of Use (14)
](https://www.g2.com/products/glue-up/reviews?qs=pros-and-cons)[
Difficulty (4)
](https://www.g2.com/products/glue-up/reviews?qs=pros-and-cons)

### [Glue Up](https://www.g2.com/products/glue-up/reviews)

Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various digital tools, all from a single interface. This comprehensive solution integrates essential functionalities such as CRM, event management, membership management, email marketing, project management, training management, surveys, and financial tools, providing users with a cohesive experience that simplifies their operations. Targeted primarily at associations, Chambers of Commerce, event organizers, and other member-based organizations, Glue Up is perfect choice for those seeking to enhance their community engagement and operational efficiency. The platform is particularly beneficial for organizations that require robust tools to manage memberships, organize events, and communicate effectively with their members. By consolidating multiple functionalities into one platform, Glue Up allows organizations to focus on their core mission of serving their communities while reducing the complexity of managing disparate systems. Key features of Glue Up include its two mobile applications—one designed for organizations and the other for their communities—both available at no additional cost. These mobile apps enable users to manage their activities on the go, ensuring that they can stay connected and engaged with their members anytime, anywhere. Additionally, Glue Up's advanced engagement features, such as Speed Networking, Community Engagement Solutions, and Chapter Management, provide organizations with innovative ways to foster interaction and collaboration among their members. Since its introduction of AI capabilities in 2023, Glue Up has positioned itself as the first AI-powered association management software. This advancement allows organizations to leverage artificial intelligence to enhance member engagement and streamline operations further. The platform's unique offerings, including White Label and Webinar Engagement Solutions, cater to the specific needs of demanding member organizations, making it a versatile choice for those looking to elevate their community-building efforts. With over 3,000 organizations utilizing Glue Up across more than 70 countries, the platform has proven its effectiveness in helping member communities thrive. By integrating a wide array of tools and features into a single platform, Glue Up stands out as a comprehensive solution that addresses the diverse needs of organizations aiming to enhance their community engagement and operational success. #ams #communityfirst

**Average Rating:** 4.5/5.0

**Total Reviews:** 136

#### How Do G2 Users Rate Glue Up?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Fundraising:** 6.7/10 (Category avg: 8.0/10)
- **Reporting:** 7.9/10 (Category avg: 7.9/10)
- **Donor Communications:** 6.5/10 (Category avg: 7.9/10)

#### Who Is the Company Behind Glue Up?

- **Seller:** [Glue Up](https://www.g2.com/sellers/glue-up)
- **Year Founded:** 2013
- **HQ Location:** Tysons, VA
- **Twitter:** @Glue\_Up  
887 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8eccb4d310a5bff2c2ae387cb566f0e7c25ea9b1359c7420e14f842e871aa4ae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3320588%2F&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director
- **Top Industries:** Non-Profit Organization Management, Events Services
- **Company Size:** 86% Small, 12% Medium

#### What Do G2 Reviewers Say About Glue Up?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Glue Up, enjoying a seamless interface that enhances member engagement.
- Users appreciate the **streamlined event management** features of Glue Up, facilitating efficient tracking and communication.
- Users commend the **excellent customer support** of Glue Up, appreciating their quick responses and ongoing improvements.
- Users value the **user-friendly interface and comprehensive features** of Glue Up, enhancing communication and efficiency.
- Users find Glue Up **very helpful** for managing memberships, events, and enjoying responsive customer service.

##### Cons

- Users face **difficulties during setup** , particularly with payment accounts and DNS, causing significant delays in implementation.
- Users find the absence of **basic event management functions** in Glue Up limits its overall effectiveness and usability.
- Users experience a **steep learning curve** with Glue Up, requiring ample time for training and setup for effective usage.
- Users find the **learning difficulty** can be overwhelming initially, making proper onboarding essential for smooth operation.
- Users find the **confusing interface** of Glue Up frustrating, as it complicates navigation and information access.

#### What Are Recent G2 Reviews of Glue Up?

**["Great Tutorial Videos Make Onboarding Easy"](https://www.g2.com/survey_responses/glue-up-review-12433772)**

**Rating:** 4.5/5.0 stars

_— Emoinu O._

[Read full review](https://www.g2.com/survey_responses/glue-up-review-12433772)

**["Efficient Event & Contact Management with Excellent Support"](https://www.g2.com/survey_responses/glue-up-review-11999268)**

**Rating:** 4.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/glue-up-review-11999268)

#### What Are G2 Users Discussing About Glue Up?

- [How has Glue Up transformed your event management process, and what do you think needs improvement?](https://www.g2.com/discussions/how-has-glue-up-transformed-your-event-management-process-and-what-do-you-think-needs-improvement)
- [What does Glue Up do?](https://www.g2.com/discussions/what-does-glue-up-do)
- [How do I check in glue up?](https://www.g2.com/discussions/how-do-i-check-in-glue-up)
- [How much does Glueup cost?](https://www.g2.com/discussions/how-much-does-glueup-cost)
- [How does glue up work?](https://www.g2.com/discussions/how-does-glue-up-work) - 1 comment

[
NationBuilder
](https://www.g2.com/products/nationbuilder/reviews)

By [NationBuilder](https://www.g2.com/sellers/nationbuilder)

[

4.2/5(108)

](https://www.g2.com/products/nationbuilder/reviews)

What do users say?

Users consistently praise the ease of use and excellent customer support provided by NationBuilder, which helps organizations quickly manage their digital outreach and engagement. The platform's all-i

Pros and Cons

[
Ease of Use (1)
](https://www.g2.com/products/nationbuilder/reviews?qs=pros-and-cons)[
Difficult Learning (1)
](https://www.g2.com/products/nationbuilder/reviews?qs=pros-and-cons)

### [NationBuilder](https://www.g2.com/products/nationbuilder/reviews)

NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements.

**Average Rating:** 4.2/5.0

**Total Reviews:** 107

#### How Do G2 Users Rate NationBuilder?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Fundraising:** 8.1/10 (Category avg: 8.0/10)
- **Reporting:** 7.1/10 (Category avg: 7.9/10)
- **Donor Communications:** 8.1/10 (Category avg: 7.9/10)

#### Who Is the Company Behind NationBuilder?

- **Seller:** [NationBuilder](https://www.g2.com/sellers/nationbuilder)
- **Company Website:** nationbuilder.com
- **Year Founded:** 2009
- **HQ Location:** Los Angeles, CA
- **Twitter:** @NationBuilder  
15,261 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58c6b87216e98217a1ad248a03a22709edd944ea474c782cab2db52ea04d8362&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2514119%2F&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Political Organization
- **Company Size:** 83% Small, 10% Medium

#### What Do G2 Reviewers Say About NationBuilder?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of NationBuilder, particularly valuing its powerful filter and email blast setup.
- Users love the **easy setup** of NationBuilder, finding the filter and email blast features powerful and user-friendly.
- Users find the **email communication features** of NationBuilder easy to set up and highly effective for outreach.
- Users praise the **ease of setup** for email marketing in NationBuilder, finding it powerful and effective.
- Users highlight the **ease of setup** for filters and email blasts, making powerful communication effortless.

##### Cons

- Users find the **difficult learning curve** of NationBuilder challenging initially, but it becomes easier over time.
- Users find the **difficult setup** of NationBuilder time-consuming, though it becomes user-friendly once mastered.
- Users find the **learning curve challenging** , requiring time to set up and learn the system initially.
- Users find the **learning difficulty** noticeable initially, but appreciate the ease after mastering the setup.
- Users find the **setup process challenging** , requiring time and effort to learn before easiness follows.

#### What Are Recent G2 Reviews of NationBuilder?

**["NationBuilder is worth considering!"](https://www.g2.com/survey_responses/nationbuilder-review-9896664)**

**Rating:** 5.0/5.0 stars

_— Michael C._

[Read full review](https://www.g2.com/survey_responses/nationbuilder-review-9896664)

**["Gets you up and running fast while addressing crucial business processes."](https://www.g2.com/survey_responses/nationbuilder-review-11457680)**

**Rating:** 5.0/5.0 stars

_— Melanie B._

[Read full review](https://www.g2.com/survey_responses/nationbuilder-review-11457680)

#### What Are G2 Users Discussing About NationBuilder?

- [What is NationBuilder used for?](https://www.g2.com/discussions/what-is-nationbuilder-used-for)
- [What does NationBuilder do?](https://www.g2.com/discussions/what-does-nationbuilder-do)
- [What is nation builder software?](https://www.g2.com/discussions/what-is-nation-builder-software)
- [Is NationBuilder a CRM?](https://www.g2.com/discussions/is-nationbuilder-a-crm)
- [How much does NationBuilder cost?](https://www.g2.com/discussions/how-much-does-nationbuilder-cost)

[
CharityEngine
](https://www.g2.com/products/charityengine-charityengine/reviews)

By [CharityEngine](https://www.g2.com/sellers/charityengine)

[

4.4/5(60)

](https://www.g2.com/products/charityengine-charityengine/reviews)

What do users say?

Users consistently praise the exceptional support and user-friendly platform that CharityEngine offers, making it easier for nonprofits to manage donor relationships and streamline operations. Many ap

Pros and Cons

[
Customer Support (24)
](https://www.g2.com/products/charityengine-charityengine/reviews?qs=pros-and-cons)[
Difficult Learning (8)
](https://www.g2.com/products/charityengine-charityengine/reviews?qs=pros-and-cons)

### [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews)

CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great.

**Average Rating:** 4.4/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate CharityEngine?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10)
- **Fundraising:** 8.4/10 (Category avg: 8.0/10)
- **Reporting:** 8.7/10 (Category avg: 7.9/10)
- **Donor Communications:** 9.4/10 (Category avg: 7.9/10)

#### Who Is the Company Behind CharityEngine?

- **Seller:** [CharityEngine](https://www.g2.com/sellers/charityengine)
- **Company Website:** charityengine.net
- **Year Founded:** 1999
- **HQ Location:** McLean, VA
- **Twitter:** @CharityEngine  
404 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f937e78575f22e09f9ec83b94d85511827b0c1a90b55c42ddae22a35660fb972&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcharityengine%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 78% Small, 20% Medium

#### What Do G2 Reviewers Say About CharityEngine?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **outstanding customer support** from CharityEngine, noting their responsiveness and genuine partnership throughout the process.
- Users commend the **helpfulness of the staff** at CharityEngine, consistently providing excellent support and valuable guidance.
- Users love the **ease of use** of CharityEngine, praising its intuitive design and seamless onboarding experience.
- Users praise CharityEngine's **exceptional support and comprehensive features** , making the onboarding process smooth and effective.
- Users value the **all-in-one solutions** of CharityEngine, simplifying donor management with comprehensive, integrated functionalities.

##### Cons

- Users experience a **difficult learning curve** with CharityEngine due to unfamiliar terminology and complex setup processes.
- Users find CharityEngine to be **not user-friendly** , as tasks can be unintuitive and require too many steps.
- Users experience **technical issues** with CharityEngine, including frustrating support and system lags affecting usability.
- Users face a **steep learning curve** with CharityEngine due to unfamiliar terminology and complex setup requirements.
- Users face **complexity in understanding features** and navigating technical integrations, making the experience challenging overall.

#### What Are Recent G2 Reviews of CharityEngine?

**["Outstanding One-on-One Support"](https://www.g2.com/survey_responses/charityengine-review-12602142)**

**Rating:** 5.0/5.0 stars

_— Kassandra W._

[Read full review](https://www.g2.com/survey_responses/charityengine-review-12602142)

**["Clean, Minimalist CRM with an Amazing Implementation Team"](https://www.g2.com/survey_responses/charityengine-review-12562926)**

**Rating:** 5.0/5.0 stars

_— Sam R._

[Read full review](https://www.g2.com/survey_responses/charityengine-review-12562926)

#### What Are G2 Users Discussing About CharityEngine?

- [How does donate kindly work?](https://www.g2.com/discussions/how-does-donate-kindly-work)
- [How much does Charity Engine cost?](https://www.g2.com/discussions/how-much-does-charity-engine-cost) - 1 comment
- [Is Charity Engine legit?](https://www.g2.com/discussions/is-charity-engine-legit)
- [What is Charity Engine software?](https://www.g2.com/discussions/what-is-charity-engine-software) - 1 comment

[
iMIS
](https://www.g2.com/products/imis/reviews)

By [Advanced Solutions International (ASI)](https://www.g2.com/sellers/advanced-solutions-international-asi)

[

4.2/5(240)

](https://www.g2.com/products/imis/reviews)

What do users say?

Users consistently praise the software for its flexibility and customization, allowing organizations to tailor it to their specific needs. The platform's robust features streamline membership manageme

Pros and Cons

[
Ease of Use (14)
](https://www.g2.com/products/imis/reviews?qs=pros-and-cons)[
Learning Curve (8)
](https://www.g2.com/products/imis/reviews?qs=pros-and-cons)

### [iMIS](https://www.g2.com/products/imis/reviews)

iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale.

**Average Rating:** 4.2/5.0

**Total Reviews:** 236

#### How Do G2 Users Rate iMIS?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.5/10)
- **Fundraising:** 6.1/10 (Category avg: 8.0/10)
- **Reporting:** 8.4/10 (Category avg: 7.9/10)
- **Donor Communications:** 6.8/10 (Category avg: 7.9/10)

#### Who Is the Company Behind iMIS?

- **Seller:** [Advanced Solutions International (ASI)](https://www.g2.com/sellers/advanced-solutions-international-asi)
- **Company Website:** www.advsol.com
- **Year Founded:** 1991
- **HQ Location:** Alexandria, Virginia
- **Twitter:** @iMISbyASI  
5,746 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be1030fefd811cc9a71b822a6347870ce82f520093e06db3ee5d53a37b37faa8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadvanced-solutions-international-inc.%2F&secure%5Burl_type%5D=linkedin_company_website)  
257 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director
- **Top Industries:** Non-Profit Organization Management, Hospital & Health Care
- **Company Size:** 83% Small, 16% Medium

#### What Do G2 Reviewers Say About iMIS?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of iMIS, praising its seamless integration and responsive support team.
- Users value the **flexibility and customization** of iMIS, making it an essential tool for managing member needs.
- Users commend the **excellent customer support** from ASI, noting its responsiveness and dependability for their needs.
- Users appreciate the **flexibility and customizability** of iMIS, enabling tailored solutions for their associations and foundations.
- Users value the **easy integrations** of iMIS, enhancing workflow efficiency and connectivity with other platforms.

##### Cons

- Users note a **steep learning curve** with iMIS, emphasizing the need for improved training resources to navigate the system.
- Users find the **complexity of configuration** in iMIS EMS can be overwhelming and time-consuming during setup.
- Users face **limited customization** with iMIS, making it challenging to meet specific organizational needs effectively.
- Users often face **technical issues** with iMIS, which complicate usage and hinder overall efficiency.
- Users find the **high fees** for iMIS, including module costs, quite frustrating and challenging for novices.

#### What Are Recent G2 Reviews of iMIS?

**["All-in-One Integrated Platform That’s Easy to Customize"](https://www.g2.com/survey_responses/imis-review-13061664)**

**Rating:** 4.0/5.0 stars

_— michelle m._

[Read full review](https://www.g2.com/survey_responses/imis-review-13061664)

**["iMIS is great!"](https://www.g2.com/survey_responses/imis-review-7166529)**

**Rating:** 4.0/5.0 stars

_— Tamara R._

[Read full review](https://www.g2.com/survey_responses/imis-review-7166529)

#### What Are G2 Users Discussing About iMIS?

- [What is iMIS used for?](https://www.g2.com/discussions/what-is-imis-used-for)

- &lsaquo; Prev‹ Prev
- 1
- [2](/categories/nonprofit-crm?order=g2_score&page=2#product-list)
- [3](/categories/nonprofit-crm?order=g2_score&page=3#product-list)
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- …
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Spotlight Categories

[Digital Signage Software](https://www.g2.com/categories/digital-signage)

[Identity Verification Software](https://www.g2.com/categories/identity-verification)

[Contact Center Software](https://www.g2.com/categories/contact-center)

[Job Search Sites](https://www.g2.com/categories/job-search-sites)

[Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service)

Similar Categories

- [Admission-Based Nonprofit](/categories/admission-based-nonprofit)
- [Donor Management](/categories/donor-management)
- [Donor Prospect Research](/categories/donor-prospect-research)

- [Fundraising](/categories/fundraising)
- [Human Services](/categories/human-services)
- [Nonprofit Accounting](/categories/nonprofit-accounting-software)

- [Nonprofit Payment Gateway](/categories/nonprofit-payment-gateway)
- [Other Nonprofit](/categories/other-nonprofit)
- [Volunteer Management](/categories/volunteer-management)

[Browse Nonprofit CRM Themes](/categories/nonprofit-crm/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Nonprofit organizations use CRM software that has been specifically designed to manage the relationship between nonprofits and constituents, such as donors, volunteers and members. Nonprofit CRM software helps organizations attract and retain members who are willing to support the organization financially or through volunteer work. This type of software is mainly used by nonprofit employees responsible with outreach, marketing, PR, or fundraising. Managers use nonprofit CRM to track the efficiency of their marketing efforts and to estimate the involvement of their members in various activities (events, fundraising, etc.).

This type of software integrates with [accounting](https://www.g2.com/categories/accounting) or payment solutions to track donations. Integration with other software solutions for nonprofit companies like [grant management](https://www.g2.com/categories/grant-management) or [fundraising](https://www.g2.com/categories/fundraising) is also important. Also, integration with other sales and marketing solutions is needed when these features are not included in the CRM solution.

To qualify for inclusion in the Nonprofit CRM category, a product must:

- Provide features to create, manage and track marketing campaigns
- Include lead management functionality to prioritize marketing activities
- Deliver online portals for members and donors to: create and manage profiles, make donations, or register for events
- Facilitate communication with constituents using their preferred channels (email, phone, social media)
- Manage constituents profile information as well as their contributions to activities or fundraising

Top Tools at a Glance

| 

 | 

Free fundraising campaigns with donor CRM

 | 

User Review

"Givebutter: User-Friendly Fundraising Platform - Rising Leader in the Development Industry"

 |
| 

 | 

Fee-free fundraising with integrated donor CRM

 | 

User Review

"Effortless Fundraising with No Processing Fees"

 |
| 

 | 

Donor retention tracking with engagement scoring

 | 

User Review

"All-in-One Database with an Exceptionally Helpful Bloomerang AI Assistant"

 |
| 

 | 

Embeddable donation forms with pay-per-use pricing

 | 

User Review

"Ideal for recurring donations - professional interface, but sometimes the site bugs"

 |
| 

 | 

Fundraiser-facing donor CRM with dual-view architecture

 | 

User Review

"RE NXT Streamlines Data Management, Fundraising Workflows, and Reporting"

 |
| 

 | 

Donor tracking with automated stewardship workflows

 | 

User Review

"User-Friendly CRM with Stellar Automation"

 |
| 

 | 

Donor and volunteer tracking with Salesforce customization

 | 

User Review

"Effortless Donation and Volunteer Tracking"

 |
| 

 | 

Membership operations with program registration tracking

 | 

User Review

"Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized"

 |
| 

 | 

Donor acknowledgment and retention tracking workflows

 | 

User Review

"Top-Notch Support: Chatbot, Helpline, and Clear Webinars"

 |

* * *

Show More

* * *

## How Do You Choose the Right Nonprofit CRM Software?

### What You Should Know About Nonprofit CRM Software

### What is Nonprofit CRM Software?

Traditionally, businesses engaging in sales use [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals.

For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and [donor management software](https://www.g2crowd.com/categories/donor-management) are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments.

Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers.

Key Benefits of Nonprofit CRM Software

- Strengthen donor cultivation by collecting deeper biographical insights
- Track and manage a diverse base of constituents
- Improve marketing outreach to targeted supporter groups
- Integrate multiple data points into one centralized constituent profile
- Reduce administrative burden by automating stewardship and data reporting processes

### Why Use Nonprofit CRM Software?

Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents.

Nonprofit CRM software collects and integrates vital constituent information, including:

- Biographical information
- Donation and membership fee history
- Event attendance
- Familial, organizational, and corporate connections
- Philanthropic interests and giving history
- All past and present points of communication with the organization

### Who Uses Nonprofit CRM Software?

Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include:

**Fundraising and development staff —** Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year.

**Marketing and communications staff —** Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year.

**Event staff —** Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track.

**Finance staff —** Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting). Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period.

### Nonprofit CRM Software Features

Nonprofit CRM software often contains the following features:

**Robust constituent profiles —** Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked.

**Reporting —** Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format.

**Revenue management —** Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution.

**Task automation —** Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with [email platforms](https://www.g2.com/categories/email) to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well.

**Event management —** Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success.

**Constituent segmentation —** As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed.

**Integration and customization —** By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting), [event registration and ticketing software](https://www.g2.com/categories/event-registration-ticketing), and [donor prospect research software](https://www.g2.com/categories/donor-prospect-research). Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base.

**Mobile access —** For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch.

Other Features of Nonprofit CRM Software: [Automated Reports Capabilities](https://www.g2.com/categories/nonprofit-crm/f/automated-reports), [Lead Management Capabilities](https://www.g2.com/categories/nonprofit-crm/f/lead-management), [Online Portal Capabilities](https://www.g2.com/categories/nonprofit-crm/f/online-portal), [Sales POS Capabilities](https://www.g2.com/categories/nonprofit-crm/f/sales-pos)

### Trends Related to Nonprofit CRM Software

As traditional CRM software continues to adapt, nonprofit CRM software will likely benefit from ongoing trends such as:

**Voice command —** In the same way that voice commands have optimized smartphone and similar devices, nonprofit CRM software will see some functionality for voice commands to allow users to access information more quickly, whether through desktop or mobile.

**Mobile optimization —** As nonprofits begin to engage younger generations who are digital natives, mobile optimization for all nonprofit CRM software features will be a priority. From building text-to-give or text-to-register features to increasing the accessibility that fundraisers have via the mobile application, ensuring that desktop and mobile experiences not only integrate but match each other in efficacy will be vital. Fundraising and marketing staff spend a great deal of time engaging in the community and, therefore, need access to a useful mobile solution.

**Scalability —** Much like [donor management software](https://www.g2crowd.com/categories/donor-management), nonprofit CRM software serves nonprofits of all sizes. Typically, these solutions offer price points based on the total number of constituent records, as well as the total number of software users. Nonprofits should be critical in evaluating both the existing constituent base and the intended growth of new supporters and donors including associated goals in doing so. Certain nonprofit CRM software are optimized for small to midsize organizations as opposed to large organizations. Cloud-based nonprofit CRM software are another rising solution within the nonprofit sector, allowing for easier remote access and on-demand scalability as an organization grows.

### Potential Issues with Nonprofit CRM Software

Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals.

These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles.

### Software and Services Related to Nonprofit CRM Software

Nonprofit CRM software broadly serves a nonprofit’s technological needs. Within the nonprofit software ecosystem, this solution allows for various integration points with the following:

[**Fundraising software**](https://www.g2crowd.com/categories/fundraising) **—** Fundraising software powers the giving insights that a nonprofit CRM solution stores. Being able to integrate donations from online and manual entry is important to keep constituent records as accurate as possible and allows users to monitor fiscal year progress against goals for a fundraising team.

[**Donor management software**](https://www.g2crowd.com/categories/donor-management) **—** Donor management software is often interchangeable with a nonprofit CRM solution, but the difference lies in the depth of customization and categorization for different constituent types. Donor management software can be a more effective option for smaller organizations that don’t have a large variety of constituent types to manage but still need to track relationships with ongoing prospects and existing donors.

[**Donor prospect research software**](https://www.g2crowd.com/categories/donor-prospect-research) **—** Donor prospect research software gathers a broad range of biographical and other pertinent information about prospects and existing donors to integrate into their records. These solutions inform fundraising teams about where prospects and donors have given before, their income level, their professional affiliations, and more, empowering fundraisers to steward each individual accordingly.

[**Nonprofit accounting software**](https://www.g2crowd.com/categories/nonprofit-accounting) **—** Nonprofit accounting software that integrates with nonprofit CRM solutions ensures all donations are captured and centralized in one system, reducing duplicate data entry and easing the reconciliation process for audits.

[**Nonprofit payment gateway software**](https://www.g2crowd.com/categories/nonprofit-payment-gateway) **—** Nonprofit payment gateway software integrates with nonprofit CRM solutions to import ticket sales, event registrations, and other revenue sources generated from online forms. These solutions can be customized to ensure each response to a form is coded properly and automatically, reducing time spent on data entry.