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Compare Neon CRM and Salsa CRM 
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At a Glance
Market Segments
Small-Business (89.7% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
No pricing available
Neon CRM
Star Rating
(359)4.3 out of 5
Market Segments
Small-Business (89.7% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansSalsa CRM
Star Rating
(116)3.9 out of 5
Market Segments
Small-Business (72.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salsa CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salsa CRM excels in Peer-to-peer Fundraising with a high score of 9.0, indicating strong capabilities in mobilizing supporters for fundraising efforts, while Neon CRM struggles in this area with a score of 6.9.
- Reviewers mention that Neon CRM offers a superior Online Donation Portal experience, scoring 8.6 compared to Salsa CRM's 7.1, highlighting its user-friendly interface and effective donation processing features.
- G2 users indicate that Salsa CRM has a more robust Mobile Capabilities feature, scoring 8.7, which allows users to manage their CRM on-the-go, while Neon CRM's mobile capabilities are rated lower at 6.6.
- Users on G2 report that Neon CRM shines in Recurring Donations, achieving a score of 8.5, which is significantly higher than Salsa CRM's 7.9, suggesting that Neon CRM provides better tools for managing ongoing donor contributions.
- Reviewers mention that Salsa CRM's Campaign Management features are highly rated at 8.3, but Neon CRM slightly edges it out with a score of 8.3 as well, indicating both platforms are competitive in this area, though user feedback suggests Neon CRM may have a more intuitive setup process.
- Users say that both platforms have similar scores for Donor Profiles, with both at 8.5, but reviewers highlight that Neon CRM offers more customization options, allowing organizations to tailor donor profiles to their specific needs.
Pricing
Entry-Level Pricing
Neon CRM
Essentials
Starting at $99.00
Per Month
All the tools you need to efficiently manage your constituent relationships so you can continue to grow.
- 360-Degree Constituent Management
- Unlimited Users
- Unlimited Forms
Salsa CRM
No pricing availableFree Trial
Neon CRM
No trial information availableSalsa CRM
No trial information availableRatings
Meets Requirements
8.5
296
8.0
96
Ease of Use
8.0
298
7.2
98
Ease of Setup
7.8
219
7.1
60
Ease of Admin
8.4
232
7.5
56
Quality of Support
8.3
286
8.1
95
Has the product been a good partner in doing business?
8.7
233
8.0
57
Product Direction (% positive)
8.5
280
7.6
93
Features by Category
Administration
8.2
143
7.4
13
8.0
129
8.1
13
7.6
133
6.8
13
8.5
141
7.8
13
Fundraising
8.4
145
7.9
12
8.6
145
6.9
12
7.5
130
6.7
9
8.6
142
7.6
12
6.9
83
8.5
8
6.7
106
8.1
6
Marketing
7.5
129
8.0
11
7.0
115
6.4
6
Administration
8.2
170
7.9
8
8.5
164
8.5
10
8.0
165
7.8
10
7.3
162
7.8
9
7.7
169
7.8
10
Donor Management
7.1
136
Not enough data
7.3
124
6.3
5
7.0
131
Not enough data
8.3
163
8.0
10
Interoperability
7.8
144
7.6
9
8.3
138
7.6
7
7.7
126
7.5
6
Constituent Management
8.2
169
|
Verified
7.8
15
|
Verified
7.7
162
|
Verified
Feature Not Available
8.0
171
|
Verified
7.7
15
|
Verified
Marketing Automation
7.3
162
|
Verified
8.3
15
|
Verified
6.4
131
|
Verified
6.9
9
|
Verified
7.8
159
|
Verified
8.1
12
|
Verified
6.4
129
|
Verified
6.8
10
|
Verified
Workflow Automation
6.3
137
|
Verified
6.5
9
|
Verified
8.0
174
|
Verified
7.9
14
|
Verified
6.4
138
|
Verified
6.5
8
|
Verified
Reporting & Analytics
7.9
169
|
Verified
7.0
15
|
Verified
8.1
168
|
Verified
6.9
14
|
Verified
7.4
157
|
Verified
6.5
9
|
Verified
Integrations
7.1
143
|
Verified
7.9
7
|
Verified
8.3
163
|
Verified
7.6
11
|
Verified
6.6
138
|
Verified
7.3
5
|
Verified
6.1
120
Feature Not Available
Agentic AI - Nonprofit CRM
5.1
24
Not enough data
5.3
24
Not enough data
Acquisition & Mobilization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Stakeholder Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Volunteer Management
7.2
39
Not enough data
8.0
47
Not enough data
7.1
37
Not enough data
7.6
40
Not enough data
7.1
38
Not enough data
Engagement & Communication Tools
5.7
32
Not enough data
7.8
43
Not enough data
8.3
47
Not enough data
6.7
37
Not enough data
Administration
8.3
41
Not enough data
8.4
47
Not enough data
Agentic AI - Association Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Neon CRM and Salsa CRM are categorized as Admission-Based Nonprofit, Donor Management, Nonprofit CRM, and Fundraising
Unique Categories
Neon CRM is categorized as Volunteer Management and Association Management
Salsa CRM is categorized as Public Affairs and Advocacy
Reviews
Reviewers' Company Size
Neon CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salsa CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
54.6%
Performing Arts
3.7%
Civic & Social Organization
3.7%
Religious Institutions
3.4%
Education Management
2.6%
Other
32.0%
Non-Profit Organization Management
49.1%
Individual & Family Services
6.3%
Political Organization
2.7%
Philanthropy
2.7%
Legal Services
2.7%
Other
36.6%
Alternatives
Discussions
Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?
1 Comment
AS
Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer...Read more
How do I take a screenshot of my login
1 Comment
RL
Yes, Tristan is right! You can respond to comments from within the platform.
https://slopeunblocked.coRead more
Neon CRM has no more discussions with answers
How will CRM software help my nonprofit?
1 Comment
JM
I spent several years helping small nonprofit's grow quickly and raise more funds. In my experience, an effective CRM software was one of the most important...Read more
How do I choose the best CRM for my nonprofit?
1 Comment
Official Response from DonorDock
Every nonprofit is different, but there are a few things I would recommend if you're trying to choose the best for you.
First, I would recommend that you...Read more
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