# Neon CRM vs iMIS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Neon CRM excels in user-friendliness, with many users appreciating its intuitive design. One user highlighted the software's ease of operation, stating that the donor management process is straightforward, making it easier to accomplish tasks.
- **Users say** that Neon CRM's reporting features are particularly beneficial, with one reviewer noting that they spend a lot of time utilizing these tools to track donations and registrations effectively. In contrast, while iMIS offers robust reporting capabilities, some users feel it can be less intuitive.
- **Reviewers mention** that Neon CRM's implementation process is quick and efficient, which is a significant advantage for organizations looking to get started without extensive delays. On the other hand, iMIS has received feedback indicating that its setup can be more complex, which may pose challenges for new users.
- **According to verified reviews** , Neon CRM provides a comprehensive suite of functions, including email and text communication capabilities, which users find valuable for engaging with donors. iMIS, while feature-rich, is noted for its complexity, which may require more training to fully leverage its capabilities.
- **Users highlight** that Neon CRM's pricing is more accessible, starting at $139 per month, making it a more attractive option for small businesses. In contrast, iMIS's entry-level pricing at $200 per user per month may be a barrier for some organizations.
- **G2 reviewers indicate** that both platforms have strong support systems, but Neon CRM's quality of support is slightly favored, with users appreciating the responsiveness and helpfulness of the support team. iMIS also has a solid support structure, but some users have noted that it can be less responsive at times.



| | Neon CRM | iMIS | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 431 | 237 | 
| **Largest Market Segment** | Small-Business (88.9% of reviews) | Small-Business (82.3% of reviews) | 
| **Entry Level Price** | Starting at $99.00 Per Month | $200 Per User/Per Month | 

---
## Top Pros & Cons

### Neon CRM

Pros:
- Ease of Use (56 reviews)
- Features (43 reviews)

Cons:
- Difficult Learning (20 reviews)
- Not Intuitive (20 reviews)

### iMIS

Pros:
- Ease of Use (14 reviews)
- Features (14 reviews)

Cons:
- Learning Curve (8 reviews)
- Complexity (5 reviews)

---
## Ratings Comparison
| Rating | Neon CRM | iMIS | 
|---|---|---|
  | **Meets Requirements** | 8.3 (347 reviews) | 8.2 (203 reviews) | 
  | **Ease of Use** | 7.9 (350 reviews) | 7.5 (210 reviews) | 
  | **Ease of Setup** | 7.7 (262 reviews) | 6.7 (151 reviews) | 
  | **Ease of Admin** | 8.3 (246 reviews) | 7.7 (133 reviews) | 
  | **Quality of Support** | 8.2 (335 reviews) | 8.0 (192 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (247 reviews) | 8.4 (134 reviews) | 
  | **Product Direction (% positive)** | 8.6 (327 reviews) | 8.4 (201 reviews) | 

---
## Pricing

### Neon CRM

#### Entry-Level Pricing

Plan: Neon CRM

Price: Starting at $99.00 Per Month

Description:  Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth.

Key Features:
- 360-Degree Constituent Management
- Unlimited Users
- Unlimited Forms

[Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing)

#### Free Trial

No

### iMIS

#### Entry-Level Pricing

Plan: iMIS

Price: $200 Per User/Per Month

Description: iMIS is priced as an annual subscription including hosting, online help guides, and technical support - everything you expect from a complete cloud solution. The total annual price varies depending on number of users and features selected. 


[Learn more about iMIS](https://www.g2.com/products/imis/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.8/10 | 174 |
| **iMIS** | 7.6/10 | 44 |

#### Administration

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Reporting** | 8.1 (161 reviews) | 8.4 (42 reviews) | 
| **Interaction Tracking** | 8.1 (138 reviews) | 7.9 (36 reviews) | 
| **Automation** | 7.7 (147 reviews) | 8.2 (39 reviews) | 
| **Donor Profiles** | 8.6 (157 reviews) | 7.7 (35 reviews) | 

#### Fundraising

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Campaign Management** | 8.4 (156 reviews) | 7.4 (34 reviews) | 
| **Online Donation Portal** | 8.7 (160 reviews) | 7.4 (31 reviews) | 
| **Event Planning** | 7.4 (144 reviews) | 8.0 (36 reviews) | 
| **Recurring Donations** | 8.6 (156 reviews) | 7.1 (28 reviews) | 
| **Peer-to-peer Fundraising** | 6.9 (91 reviews) | 6.8 (12 reviews) | 
| **Mobile Capabilities** | 6.8 (111 reviews) | 7.1 (30 reviews) | 

#### Marketing

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Email Marketing** | 7.5 (141 reviews) | 7.5 (36 reviews) | 
| **Direct Mail Tools** | 6.9 (119 reviews) | Feature Not Available | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.8/10 | 196 |
| **iMIS** | 8.6/10 | 30 |

#### Administration

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **User Dashboard** | 8.3 (182 reviews) | 8.8 (26 reviews) | 
| **Donor Profiles** | 8.5 (179 reviews) | 8.0 (18 reviews) | 
| **Reporting** | 8.0 (180 reviews) | 8.3 (25 reviews) | 
| **Templates** | 7.3 (172 reviews) | 8.0 (24 reviews) | 
| **Customization** | 7.7 (177 reviews) | 8.4 (22 reviews) | 

#### Donor Management

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Moves Management** | 7.1 (142 reviews) | 7.7 (18 reviews) | 
| **Pledge Tracking** | 7.4 (133 reviews) | 7.5 (17 reviews) | 
| **E-Document Storage** | 7.0 (137 reviews) | 6.9 (18 reviews) | 
| **Acknowledgments & Communications** | 8.4 (174 reviews) | 8.1 (18 reviews) | 

#### Interoperability

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Event Tracking** | 7.8 (151 reviews) | 8.4 (25 reviews) | 
| **Gift Tracking** | 8.4 (144 reviews) | 8.0 (17 reviews) | 
| **Fund Accounting** | 7.7 (130 reviews) | 7.5 (18 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.3/10 | 235 |
| **iMIS** | 7.1/10 | 89 |

#### Constituent Management

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Constituent Profiles** | 8.3 (189 reviews) ✓ Verified | 8.1 (79 reviews) ✓ Verified | 
| **Online Portal** | 7.7 (171 reviews) ✓ Verified | 8.3 (83 reviews) ✓ Verified | 
| **Donor Communications** | 8.1 (191 reviews) ✓ Verified | 6.8 (58 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Email Marketing** | 7.4 (180 reviews) ✓ Verified | 7.5 (76 reviews) ✓ Verified | 
| **Lead Management** | 6.4 (134 reviews) ✓ Verified | 6.3 (60 reviews) ✓ Verified | 
| **Campaign Management** | 7.8 (165 reviews) ✓ Verified | 6.3 (60 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 6.4 (132 reviews) ✓ Verified | 6.3 (54 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Donor Prospecting** | 6.3 (143 reviews) ✓ Verified | 5.5 (47 reviews) ✓ Verified | 
| **Data Entry** | 8.0 (185 reviews) ✓ Verified | 8.3 (80 reviews) ✓ Verified | 
| **Task Delegation** | 6.4 (144 reviews) ✓ Verified | 6.3 (57 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Reporting** | 7.8 (195 reviews) ✓ Verified | 8.4 (81 reviews) ✓ Verified | 
| **Dashboards** | 8.1 (180 reviews) ✓ Verified | 8.4 (80 reviews) ✓ Verified | 
| **Automated Reports** | 7.4 (164 reviews) ✓ Verified | 8.1 (74 reviews) ✓ Verified | 

#### Integrations

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Accounting** | 7.2 (150 reviews) ✓ Verified | 7.8 (75 reviews) ✓ Verified | 
| **Fundraising** | 8.3 (182 reviews) ✓ Verified | 6.1 (53 reviews) ✓ Verified | 
| **Grant Management** | 6.6 (143 reviews) ✓ Verified | 5.4 (46 reviews) ✓ Verified | 
| **Sales POS** | 6.0 (125 reviews) | 6.6 (57 reviews) ✓ Verified | 

#### Agentic AI - Nonprofit CRM

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | 7.5/10 | 58 |
| **iMIS** | N/A | N/A |

#### Volunteer Management

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Opportunity Listings** | 7.2 (42 reviews) | Not enough data | 
| **Volunteer Tracking** | 7.9 (51 reviews) | Not enough data | 
| **Volunteer Scheduling** | 7.2 (40 reviews) | Not enough data | 
| **Volunteer Profiles** | 7.6 (43 reviews) | Not enough data | 
| **Document Management** | 7.1 (40 reviews) | Not enough data | 

#### Engagement & Communication Tools

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Gamification** | 5.7 (34 reviews) | Not enough data | 
| **Mass Messaging** | 7.9 (45 reviews) | Not enough data | 
| **Donation Pages** | 8.4 (50 reviews) | Not enough data | 
| **Mobile Application** | 6.8 (39 reviews) | Not enough data | 

#### Administration

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **CRM Integration** | 8.3 (44 reviews) | Not enough data | 
| **Dashboards & Analytics** | 8.3 (49 reviews) | Not enough data | 

### Professional Association Management

| Product | Score | Reviews |
|---|---|---|
| **Neon CRM** | N/A | N/A |
| **iMIS** | 5.6/10 | 19 |

#### Agentic AI - Professional Association Management

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 6.3 (9 reviews) | 
| **Multi-step Planning** | Feature Not Available | 5.7 (9 reviews) | 
| **Cross-system Integration** | Feature Not Available | 6.5 (11 reviews) | 
| **Proactive Assistance** | Feature Not Available | 4.5 (7 reviews) | 
| **Decision Making** | Feature Not Available | 5.0 (8 reviews) | 

#### Membership Management

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Member Self‑Service Portal** | Not enough data | Not enough data | 
| **Member Database** | Not enough data | Not enough data | 
| **Automated Dues & Renewals** | Not enough data | Not enough data | 

#### Events & Committees

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Committee & Group Management** | Not enough data | Not enough data | 
| **Event Management & Registration** | Not enough data | Not enough data | 
| **Calendar & Scheduling Tools** | Not enough data | Not enough data | 

#### Financial & Operational Tools

| Feature | Neon CRM | iMIS | 
|---|---|---|
| **Integration With Accounting Tools** | Not enough data | Not enough data | 
| **Email Marketing & Automated Communications** | Not enough data | Not enough data | 
| **Online Payments & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Fundraising Software](https://www.g2.com/categories/fundraising), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Donor Management Software](https://www.g2.com/categories/donor-management), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management)

**Unique to Neon CRM (2):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Neon CRM | iMIS | 
|---|---|---|
| **Small-Business** | 88.9% | 82.3% | 
| **Mid-Market** | 9.9% | 16.8% | 
| **Enterprise** | 1.2% | 0.9% | 

### By Industry

#### Neon CRM

- **Non-Profit Organization Management:** 55.4%
- **Performing Arts:** 4.0%
- **Civic & Social Organization:** 3.5%
- **Religious Institutions:** 3.5%
- **Fund-Raising:** 2.2%
- **Museums and Institutions:** 2.2%
- **Education Management:** 2.2%
- **Hospital & Health Care:** 2.0%
- **Health, Wellness and Fitness:** 1.5%
- **Individual & Family Services:** 1.5%
- **Other:** 21.9%

#### iMIS

- **Non-Profit Organization Management:** 43.7%
- **Hospital & Health Care:** 7.8%
- **Accounting:** 3.5%
- **Higher Education:** 3.0%
- **Education Management:** 2.6%
- **Civic & Social Organization:** 2.6%
- **Construction:** 2.2%
- **Insurance:** 2.2%
- **Information Technology and Services:** 1.7%
- **Banking:** 1.7%
- **Other:** 29.0%

---
## Alternatives

### Alternatives to Neon CRM

- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (907 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2166 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews)
- [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews)

### Alternatives to iMIS

- [WildApricot](https://www.g2.com/products/wildapricot/reviews) — 3.8/5 stars (45 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (907 reviews)
- [ClubExpress](https://www.g2.com/products/clubexpress/reviews) — 4.0/5 stars (247 reviews)
- [MemberPress](https://www.g2.com/products/memberpress/reviews) — 4.6/5 stars (279 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4865 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2166 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1498 reviews)

---
## Top Discussions

### Neon CRM

- Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote
  > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform.
https://slopeunblocked.co"
- Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..."

### iMIS

- Title: [How technical does one need to be to use iMIS? Does it work for very small organizations?](https://www.g2.com/discussions/how-technical-does-one-need-to-be-to-use-imis-does-it-work-for-very-small-organizations) — 3 comments, 2 upvotes
  > **Top comment:** "It is very user-friendly.  I don't feel that you need to be extremely technical, especially using the iMIS Cloud. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neon-one-llc-neon-crm-vs-imis)