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Compare NeoCertified Secure Email and Zix Email Encryption 
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At a Glance
Market Segments
Small-Business (69.8% of reviews)
Mid-Market (48.3% of reviews)
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
No pricing available
NeoCertified Secure Email
Star Rating
(100)4.8 out of 5
Market Segments
Small-Business (69.8% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Browse all 2 pricing plansZix Email Encryption
Star Rating
(30)4.5 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Zix Email EncryptionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NeoCertified Secure Email excels in ease of setup with a score of 9.6, while Zix Email Encryption falls behind with a score of 7.6, making NeoCertified a more user-friendly option for quick deployment.
- Reviewers mention that NeoCertified Secure Email offers superior quality of support, scoring 9.8 compared to Zix's 8.7, indicating that users may find more responsive assistance and guidance with NeoCertified.
- G2 users highlight that NeoCertified Secure Email has a higher ease of use rating at 9.6, while Zix Email Encryption's score of 8.8 suggests that users may encounter a steeper learning curve with Zix.
- Users on G2 appreciate NeoCertified's advanced threat intelligence and protection features, which are noted for their effectiveness, while Zix Email Encryption's offerings in this area are perceived as less robust.
- Reviewers say that NeoCertified Secure Email's compliance with HIPAA regulations is seamless across various messaging types, whereas Zix Email Encryption is noted for its mid-market focus, which may not cater as effectively to small business needs.
- Users report that NeoCertified's reporting capabilities are more comprehensive, allowing for better tracking and auditing, while Zix Email Encryption's reporting features are seen as less detailed, potentially limiting users' insights into their email security.
Pricing
Entry-Level Pricing
NeoCertified Secure Email
Secure Email License (Single User)
$8.25 per user/mo (billed annually)
1 Secure Email License
NeoCertified Secure Email Encryption
- • Send / Receive unlimited secure email messages
- • Cloud-based Secure Portal
- • Microsoft Outlook + Office 365 Integration
Zix Email Encryption
No pricing availableFree Trial
NeoCertified Secure Email
Free Trial is available
Zix Email Encryption
No trial information availableRatings
Meets Requirements
9.7
83
9.7
24
Ease of Use
9.6
84
8.8
24
Ease of Setup
9.6
57
7.6
15
Ease of Admin
9.5
57
9.0
16
Quality of Support
9.8
79
8.7
24
Has the product been a good partner in doing business?
9.8
57
9.3
16
Product Direction (% positive)
9.4
82
9.0
24
Features by Category
Platform
Not enough data
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Not enough data
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Functionality
Not enough data
Not enough data
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Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Email Gateway
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NeoCertified Secure Email and Zix Email Encryption are categorized as Email Encryption
Unique Categories
NeoCertified Secure Email is categorized as HIPAA Compliant Messaging and Secure Email Gateway
Zix Email Encryption has no unique categories
Reviews
Reviewers' Company Size
NeoCertified Secure Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zix Email Encryption
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
13.5%
Insurance
11.5%
Financial Services
8.3%
Medical Practice
7.3%
Information Technology and Services
6.3%
Other
53.1%
Hospital & Health Care
17.2%
Medical Practice
13.8%
Information Technology and Services
10.3%
Health, Wellness and Fitness
10.3%
Non-Profit Organization Management
6.9%
Other
41.4%
Alternatives
Discussions
How do I send an email with your email product?
1 Comment
Official Response from NeoCertified Secure Email
Great question!
You never need to download any software to send and receive secure emails with NeoCertified.
You can access your secure portal through...Read more
Can I attach documents to be sent?
1 Comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
Can I attach documents to be sent?
1 Comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
Is encryption automatic or manual?
1 Comment
Official Response from Zix Email Encryption
Automatic encryption requires no action by the email sender. To send an encrypted email, senders simply create a message and hit ‘send.’ Our sophisticated...Read more
Does ZixEncrypt adhere to compliance regulations?
1 Comment
Official Response from Zix Email Encryption
ZixEncrypt assists companies under regulatory compliance obligations to achieve and maintain a compliant status by protecting sensitive and confidential data...Read more
What is the ideal customer for ZixEncrypt?
1 Comment
Official Response from Zix Email Encryption
Zix has over 21,000 customers including all Federal Financial Institutions Examination Council (FFIEC) regulators, the U.S. Securities and Exchange Commision...Read more
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