Users report that Neo Software has a lower G2 rating of 3.6 compared to ezyVet's 4.0, indicating that ezyVet is generally viewed more favorably by its users.
Reviewers mention that Neo Software excels in ease of setup with a score of 8.3, but ezyVet slightly outperforms it with a score of 8.7, suggesting that ezyVet may offer a more streamlined onboarding experience.
G2 users highlight that Neo Software has a strong score of 9.0 for being a good business partner, while ezyVet follows closely with 8.7, indicating both products are seen as reliable partners, but Neo Software may have a slight edge in customer relationships.
Users on G2 report that Neo Software's product direction is rated at 5.3, which is significantly lower than ezyVet's 8.8, suggesting that ezyVet is perceived to have a more promising future in terms of updates and feature enhancements.
Reviewers mention that both products have the same ease of use score of 7.9, indicating that users find both platforms relatively user-friendly, but specific features may vary in effectiveness.
Users say that Neo Software has a quality of support score of 8.3, which is slightly higher than ezyVet's 8.2, suggesting that while both offer good support, Neo Software may have a slight advantage in customer service responsiveness.
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