Introducing G2.ai, the future of software buying.Try now
Compare Neo and Zoho Mail 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Stacklist
Visit Website
At a Glance
Market Segments
Small-Business (94.8% of reviews)
Small-Business (74.3% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
0
Neo
Star Rating
(126)4.7 out of 5
Market Segments
Small-Business (94.8% of reviews)
Pros & Cons
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansZoho Mail
Star Rating
(672)4.4 out of 5
Market Segments
Small-Business (74.3% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Mail offers a robust email management system with features like advanced filtering and customizable folders, earning it a solid score of 4.4. In contrast, Neo shines with a slightly higher score of 4.6, praised for its intuitive interface and seamless integration with other tools.
- Reviewers mention that Zoho Mail is particularly favored by small businesses, with 72.7% of reviews coming from this segment. However, Neo has an even stronger presence in the small-business market, with 94.1% of its reviews highlighting its suitability for this audience.
- Users on G2 appreciate that Zoho Mail has a free entry-level option, making it accessible for startups. In comparison, Neo's entry-level price of $1.99 is seen as a low-cost investment for the features it provides, which some users find worth the minimal cost.
- Reviewers mention that Zoho Mail scores an 8.9 in meeting requirements, but Neo outperforms it with a score of 9.2, indicating that Neo's features align more closely with user needs, particularly in areas like collaboration tools and task management.
- Users say that the ease of use is a strong point for both products, with Zoho Mail scoring 9.0 and Neo slightly higher at 9.4. Reviewers highlight Neo's user-friendly dashboard and streamlined navigation as key factors in its higher score.
- G2 users report that while Zoho Mail has decent support with a score of 8.3, Neo excels with a score of 9.2, with many users praising its responsive customer service and comprehensive help resources, making it a more reliable partner for businesses.
Pricing
Entry-Level Pricing
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Neo
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.2
106
9.0
563
Ease of Use
9.4
122
9.0
566
Ease of Setup
9.4
112
8.6
232
Ease of Admin
9.4
55
8.7
183
Quality of Support
9.1
99
8.4
491
Has the product been a good partner in doing business?
9.4
52
8.8
173
Product Direction (% positive)
9.5
107
8.5
544
Features by Category
Browser
Not enough data
9.8
14
Not enough data
9.4
14
Not enough data
9.5
14
User Tools
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
9.6
14
Editing Tools
Not enough data
9.2
13
Not enough data
9.4
12
Workspace Options
Not enough data
9.3
14
Not enough data
9.3
12
Task Creation
Not enough data
9.1
44
Not enough data
8.8
44
Not enough data
8.8
41
Not enough data
9.0
41
Task Management
Not enough data
9.2
44
Not enough data
9.3
45
Not enough data
8.8
42
Not enough data
9.0
43
Generative AI
Not enough data
8.3
15
Not enough data
8.6
15
Calendar View
Not enough data
8.9
62
Not enough data
9.1
62
Shared Calendar
Not enough data
9.2
61
Not enough data
9.2
58
Accessibility
Not enough data
8.9
57
Not enough data
8.9
57
Integration
Not enough data
9.1
57
Not enough data
9.2
53
Not enough data
9.2
56
Notifications
Not enough data
9.1
56
Not enough data
8.9
53
Generative AI
Not enough data
8.0
26
Not enough data
8.3
26
Not enough data
8.1
26
Agentic AI - Calendar
Not enough data
Not enough data
Sorting & Filtering
9.0
49
Not enough data
8.4
48
Not enough data
7.8
47
Not enough data
8.3
45
Not enough data
Integrations
8.0
46
Not enough data
8.5
43
Not enough data
8.0
42
Not enough data
Time Management
8.8
46
Not enough data
8.7
44
Not enough data
8.1
43
Not enough data
Generative AI
8.1
44
Not enough data
7.6
43
Not enough data
7.9
43
Not enough data
Agentic AI - Email Management
7.9
14
Not enough data
8.0
14
Not enough data
Generative AI
7.9
58
8.2
54
7.7
58
8.2
54
7.7
58
8.0
54
Not enough data
6.4
13
Not enough data
6.6
16
Not enough data
6.9
14
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Customizations
8.1
15
Not enough data
9.3
14
Not enough data
8.2
13
Not enough data
9.0
14
Not enough data
Growth
7.9
13
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.0
11
Not enough data
8.8
13
Not enough data
Content
8.8
15
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.6
12
Not enough data
Support
9.3
14
Not enough data
Categories
Categories
Shared Categories
Neo and Zoho Mail are categorized as Email
Unique Categories
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Calendar, Domain Registrars, and Task Management
Reviews
Reviewers' Company Size
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.0%
Consulting
5.7%
Retail
4.9%
Construction
4.9%
Apparel & Fashion
4.1%
Other
71.3%
Information Technology and Services
13.6%
Marketing and Advertising
8.8%
Computer Software
8.4%
Telecommunications
3.3%
Retail
2.6%
Other
63.3%
Alternatives
Discussions
Neo has no discussions with answers
Does this integrate well with other Zoho products?
7 Comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 Comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 Comments
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
