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At a Glance
Market Segments
Small-Business (94.8% of reviews)
Small-Business (97.8% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
$2.00 1 User Per Month
Neo
Star Rating
(126)4.7 out of 5
Market Segments
Small-Business (94.8% of reviews)
Pros & Cons
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansTitan
Star Rating
(558)4.6 out of 5
Market Segments
Small-Business (97.8% of reviews)
Pros & Cons
Entry-Level Pricing
$2.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Titan excels in its "Quality of Support" with a score of 9.4, while Neo, although still strong, has a slightly lower score of 9.1. Reviewers mention that Titan's support team is responsive and helpful, making it a reliable choice for small businesses.
- Reviewers mention that Neo shines in "Ease of Setup" with a score of 9.6 compared to Titan's 9.3. Users on G2 appreciate how quickly they can get started with Neo, highlighting its user-friendly onboarding process.
- G2 users note that Titan's "Attachment Search" feature, scoring 8.3, is less effective than Neo's 8.9. Users report that Neo's search functionality is more intuitive, allowing for quicker access to important documents.
- Users say that Neo's "Unified Inbox" feature, scoring 8.9, significantly enhances their email management experience compared to Titan's 6.3. Reviewers mention that this feature helps them streamline communications more effectively.
- Reviewers mention that Titan's "Generative AI" capabilities, particularly in "AI Text Generation" with a score of 8.3, are robust, but Neo's offerings in this area, while slightly lower at 7.7, still provide valuable tools for content creation.
- Users report that both products are strong contenders for small businesses, but Titan's overall higher "Meets Requirements" score of 9.1 compared to Neo's 9.2 indicates that it may better align with specific user needs, as noted by reviewers who appreciate its comprehensive feature set.
Pricing
Entry-Level Pricing
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Titan
TITAN BUSINESS PRO
$2.00
1 User Per Month
Powerful business email with guaranteed uptime and delivery.
- 10 GB Email storage
- Unlimited Mail Filters
- 10 Email Aliases
Free Trial
Neo
Free Trial is available
Titan
No trial information availableRatings
Meets Requirements
9.2
106
9.1
419
Ease of Use
9.4
122
9.3
423
Ease of Setup
9.4
112
9.3
254
Ease of Admin
9.4
55
9.3
244
Quality of Support
9.1
99
9.4
378
Has the product been a good partner in doing business?
9.4
52
9.4
239
Product Direction (% positive)
9.5
107
8.8
390
Features by Category
Sorting & Filtering
9.0
49
8.6
7
8.4
48
6.7
6
7.8
47
7.8
6
8.3
45
8.3
6
Integrations
8.0
46
8.3
6
8.5
43
8.0
5
8.0
42
6.4
6
Time Management
8.8
46
6.9
6
8.7
44
7.2
6
8.1
43
7.5
6
Generative AI
8.1
44
Not enough data
7.6
43
Not enough data
7.9
43
Not enough data
Agentic AI - Email Management
7.9
14
Not enough data
8.0
14
Not enough data
Generative AI
7.9
58
7.4
44
7.7
58
7.3
44
7.7
58
6.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.1
15
Not enough data
9.3
14
Not enough data
8.2
13
Not enough data
9.0
14
Not enough data
Growth
7.9
13
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.0
11
Not enough data
8.8
13
Not enough data
Content
8.8
15
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.6
12
Not enough data
Support
9.3
14
Not enough data
Categories
Categories
Shared Categories
Neo and Titan are categorized as Email Management and Email
Unique Categories
Neo is categorized as Other Email and Website Builder
Titan has no unique categories
Reviews
Reviewers' Company Size
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Titan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.0%
Consulting
5.7%
Retail
4.9%
Construction
4.9%
Apparel & Fashion
4.1%
Other
71.3%
Marketing and Advertising
8.8%
Computer Software
6.5%
Information Technology and Services
3.4%
Entertainment
3.4%
Management Consulting
3.2%
Other
74.6%
Alternatives
Discussions
Neo has no discussions with answers
Are there features that may not be as well-known that you'd like to highlight?
2 Comments
SV
Hi Alexander,
Thank you for asking this question.
Titan is the first email suite built keeping in mind the needs of small business owners. Here are 2...Read more
Can I use Titan to send an email to a big database of mails?
1 Comment
Official Response from Titan
Hey Luis,
Hope you are doing well.
Titan Mail is focused primarily on business communication needs, so the platform does not support sending out bulk...Read more
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