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Compare Neo and Proton Mail For Business 
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At a Glance
Market Segments
Small-Business (94.8% of reviews)
Small-Business (54.8% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
Starting at $6.99 1 User Per Month
Neo
Star Rating
(126)4.7 out of 5
Market Segments
Small-Business (94.8% of reviews)
Pros & Cons
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansProton Mail For Business
Star Rating
(130)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.99 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Protonmail excels in its strong encryption features, particularly its end-to-end encryption, which reviewers mention provides peace of mind for sensitive communications.
- Reviewers mention that Neo offers a more user-friendly interface, with a higher ease of use rating, making it easier for small businesses to adopt and integrate into their daily operations.
- G2 users highlight Protonmail's robust security enhancements, including malware scanning and data loss prevention (DLP), which are crucial for businesses concerned about email security.
- Users on G2 report that Neo's email automation features, such as the unified inbox and email automation tools, significantly improve productivity, allowing users to manage their emails more efficiently.
- Reviewers say that while Protonmail has solid integration options, Neo's compatibility with Microsoft Outlook and Gmail is noted as a standout feature, making it easier for users to transition from other platforms.
- Users say that Protonmail's quality of support is rated lower compared to Neo, which has received praise for its responsive customer service, indicating a better overall support experience for users.
Pricing
Entry-Level Pricing
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Proton Mail For Business
Mail Essentials
Starting at $6.99
1 User Per Month
- 15 GB per user + 10 email addresses per user
- Use @yourcompany.com domain
- Robust spam and phishing protection
Free Trial
Neo
Free Trial is available
Proton Mail For Business
Free Trial is available
Ratings
Meets Requirements
9.2
106
9.0
113
Ease of Use
9.4
122
8.8
114
Ease of Setup
9.4
112
9.2
17
Ease of Admin
9.4
55
9.1
15
Quality of Support
9.1
99
8.1
102
Has the product been a good partner in doing business?
9.4
52
9.3
12
Product Direction (% positive)
9.5
107
9.4
112
Features by Category
Sorting & Filtering
9.0
49
Not enough data
8.4
48
Not enough data
7.8
47
Not enough data
8.3
45
Not enough data
Integrations
8.0
46
Not enough data
8.5
43
Not enough data
8.0
42
Not enough data
Time Management
8.8
46
Not enough data
8.7
44
Not enough data
8.1
43
Not enough data
Generative AI
8.1
44
Not enough data
7.6
43
Not enough data
7.9
43
Not enough data
Agentic AI - Email Management
7.9
14
Not enough data
8.0
14
Not enough data
Generative AI
7.9
58
7.1
8
7.7
58
6.9
8
7.7
58
6.9
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.1
15
Not enough data
9.3
14
Not enough data
8.2
13
Not enough data
9.0
14
Not enough data
Growth
7.9
13
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.0
11
Not enough data
8.8
13
Not enough data
Content
8.8
15
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.6
12
Not enough data
Support
9.3
14
Not enough data
Categories
Categories
Shared Categories
Neo and Proton Mail For Business are categorized as Email
Reviews
Reviewers' Company Size
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Proton Mail For Business
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.0%
Consulting
5.7%
Retail
4.9%
Construction
4.9%
Apparel & Fashion
4.1%
Other
71.3%
Internet
9.4%
Information Technology and Services
8.7%
Hospitality
7.9%
Higher Education
7.1%
Computer Software
5.5%
Other
61.4%
Discussions
Neo has no discussions with answers
Is ProtonMail legitimate?
2 Comments
JZ
Yes, I have been on their paid plan for a few years now. I highly recommend their services. They now have a cloud drive and a great VPN as well.Read more
When is the launching date of proton drive?
1 Comment
MC
As the Project Status is still "Under Development", any new information on its release will be added on the ProtonMail Twitter: @ProtonMail. Hope that helps.Read more
Can police track ProtonMail?
1 Comment
MM
From my opinion, police needs special permission to track protonmail, I guess in some cases that police is trying to track protonmail using illegal methods,...Read more
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