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At a Glance
Market Segments
Small-Business (94.8% of reviews)
Small-Business (95.5% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
Free
Neo
Star Rating
(126)4.7 out of 5
Market Segments
Small-Business (94.8% of reviews)
Pros & Cons
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansPaced Email
Star Rating
(24)4.9 out of 5
Market Segments
Small-Business (95.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paced Email excels in its overall star rating of 4.9, with many reviewers mentioning its strong performance in meeting requirements (9.7) and quality of support (9.5), making it a reliable choice for small businesses.
- Reviewers mention that Neo, while slightly lower in star rating at 4.7, shines in ease of setup (9.6) and ease of admin (9.6), indicating that users find it straightforward to implement and manage.
- G2 users highlight that Paced Email offers a free entry-level price, which is a significant advantage for small businesses looking to minimize costs, while Neo's entry-level price of $1.99 may deter some budget-conscious users.
- Users on G2 report that Paced Email's attachment search feature scores 8.9, which is particularly praised for its efficiency, whereas Neo lacks this specific functionality, leading to some frustration among users who rely heavily on managing attachments.
- Reviewers mention that Neo's generative AI capabilities, particularly in AI text generation (8.3) and AI text summarization (8.1), are standout features that enhance productivity, while Paced Email's scores in these areas are lower, indicating a potential gap in advanced AI functionalities.
- Users say that both products offer solid email automation features, but Paced Email's score of 8.7 in email automation is slightly lower than Neo's, suggesting that Neo may provide more robust automation options that users find beneficial for their workflows.
Pricing
Entry-Level Pricing
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Paced Email
Basic
Free
Great for trying out our digests. Forever free.
- Up to 5 email addresses
- Up to 3 recipients per inbox
- 1 username
Free Trial
Neo
Free Trial is available
Paced Email
Free Trial is available
Ratings
Meets Requirements
9.2
106
9.8
14
Ease of Use
9.4
122
9.5
14
Ease of Setup
9.4
112
9.4
8
Ease of Admin
9.4
55
9.5
7
Quality of Support
9.1
99
9.6
13
Has the product been a good partner in doing business?
9.4
52
9.8
7
Product Direction (% positive)
9.5
107
10.0
12
Features by Category
Sorting & Filtering
9.0
49
Not enough data
8.4
48
Not enough data
7.8
47
Not enough data
8.3
45
Not enough data
Integrations
8.0
46
Not enough data
8.5
43
Not enough data
8.0
42
Not enough data
Time Management
8.8
46
Not enough data
8.7
44
Not enough data
8.1
43
Not enough data
Generative AI
8.1
44
Not enough data
7.6
43
Not enough data
7.9
43
Not enough data
Agentic AI - Email Management
7.9
14
Not enough data
8.0
14
Not enough data
Generative AI
7.9
58
Not enough data
7.7
58
Not enough data
7.7
58
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.1
15
Not enough data
9.3
14
Not enough data
8.2
13
Not enough data
9.0
14
Not enough data
Growth
7.9
13
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.0
11
Not enough data
8.8
13
Not enough data
Content
8.8
15
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.6
12
Not enough data
Support
9.3
14
Not enough data
Categories
Categories
Shared Categories
Neo and Paced Email are categorized as Email Management
Unique Categories
Paced Email has no unique categories
Reviews
Reviewers' Company Size
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paced Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.0%
Consulting
5.7%
Retail
4.9%
Construction
4.9%
Apparel & Fashion
4.1%
Other
71.3%
Marketing and Advertising
36.4%
Information Technology and Services
13.6%
Online Media
9.1%
E-Learning
9.1%
Retail
4.5%
Other
27.3%
Discussions
Neo has no discussions with answers
Paced Email has no discussions with answers
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