# Amex GBT Neo vs SAP Concur Comparison --- ## AI Generated Summary - **G2 reviewers report** that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Amex GBT Neo. Users appreciate its **automation of invoice processing** and **user-friendly interface** , which streamline financial workflows and enhance efficiency. - **Users say** that SAP Concur's mobile experience is particularly well-received, with features like **automatic expense creation** and **smart notifications** for mileage tracking making it easy to manage expenses on the go. In contrast, Amex GBT Neo, while noted for its ease of use, does not have the same level of mobile functionality highlighted by users. - **Reviewers mention** that SAP Concur provides a more organized approach to travel management, allowing users to easily submit expenses, track approvals, and manage receipts. This is a key area where Amex GBT Neo, despite its strengths in travel planning, faces challenges in providing a comprehensive expense management solution. - **According to verified reviews** , SAP Concur's integration capabilities with ERP systems are a standout feature, making financial processes more reliable. Users have noted that this integration is a significant advantage over Amex GBT Neo, which, while offering some automation, lacks the same depth of integration. - **Users highlight** that Amex GBT Neo offers a solid interface for managing travel and expenses in one place, which is beneficial for those who prioritize simplicity. However, SAP Concur's robust features and higher ratings in areas like **quality of support** and **ease of administration** suggest it may be a better long-term partner for businesses. - **G2 reviewers indicate** that while both products have their strengths, SAP Concur's higher ratings in **product direction** and overall satisfaction suggest a more favorable outlook for future updates and improvements, making it a more reliable choice for businesses looking for a long-term solution. | | Amex GBT Neo | SAP Concur | |---|---|---| | **Star Rating** | 3.5 out of 5 | 4.0 out of 5 | | **Total Reviews** | 13 | 7,128 | | **Largest Market Segment** | Enterprise (61.5% of reviews) | Enterprise (54.9% of reviews) | | **Entry Level Price** | No pricing available | Starting at $7.00 | --- ## Top Pros & Cons ### Amex GBT Neo **Not enough data** ### SAP Concur Pros: - Ease of Use (519 reviews) - Expense Management (425 reviews) Cons: - Not Intuitive (106 reviews) - Learning Curve (98 reviews) --- ## Ratings Comparison | Rating | Amex GBT Neo | SAP Concur | |---|---|---| | **Meets Requirements** | 7.6 (11 reviews) | 8.7 (5969 reviews) | | **Ease of Use** | 8.2 (11 reviews) | 8.0 (6051 reviews) | | **Ease of Setup** | 8.1 (6 reviews) | 8.0 (1401 reviews) | | **Ease of Admin** | 6.4 (6 reviews) | 8.1 (890 reviews) | | **Quality of Support** | 8.3 (9 reviews) | 8.0 (4356 reviews) | | **Has the product been a good partner in doing business?** | 7.2 (6 reviews) | 8.1 (872 reviews) | | **Product Direction (% positive)** | 10.0 (11 reviews) | 7.3 (5851 reviews) | --- ## Pricing ### Amex GBT Neo #### Entry-Level Pricing No pricing available #### Free Trial Yes ### SAP Concur #### Entry-Level Pricing Plan: Base Price: Starting at $7.00 Description: For smaller businesses with basic expense reporting needs. Key Features: - Concur Expense [Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 8.4/10 | 5231 | #### Expense Reports | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Creating Expense Reports** | Not enough data | 8.5 (4550 reviews) ✓ Verified | | **Bank / Credit Card Integration** | Not enough data | 8.6 (3562 reviews) ✓ Verified | | **Smart Categorization** | Feature Not Available | 8.0 (3504 reviews) ✓ Verified | | **Digital Receipt Management** | Not enough data | 8.5 (4338 reviews) ✓ Verified | | **Employee Reimbursement** | Not enough data | 8.8 (4162 reviews) ✓ Verified | | **Currency Conversions** | Feature Not Available | 8.4 (2098 reviews) ✓ Verified | | **Credit Card Integration** | Not enough data | 8.6 (2893 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (99 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (114 reviews) | #### Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 8.2 (3406 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 8.3 (3219 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 8.5 (3161 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.3 (2374 reviews) ✓ Verified | #### Client Invoicing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Invoice Creation and Delivery** | Feature Not Available | 8.3 (1565 reviews) ✓ Verified | | **Electronic Payments** | Feature Not Available | 8.5 (1730 reviews) ✓ Verified | | **Project Accounting / Revenue Recognition** | Not enough data | 8.3 (1372 reviews) ✓ Verified | #### Generative AI - Expense Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Image-to-Text** | Not enough data | 8.8 (8 reviews) | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Receipt Capture** | Not enough data | 8.8 (3738 reviews) ✓ Verified | | **Mileage Tracking** | Not enough data | 8.6 (2461 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | Feature Not Available | 8.6 (2690 reviews) ✓ Verified | #### Platform | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Embedded AI / Machine Learning** | Feature Not Available | 7.8 (718 reviews) ✓ Verified | | **Complex Approval Workflow** | Not enough data | 8.1 (2085 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **PCI Regulation Compliant** | Not enough data | 8.3 (1163 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Business Tool Integration** | Not enough data | 8.3 (1431 reviews) ✓ Verified | | **Workflow** | Not enough data | 8.5 (1716 reviews) ✓ Verified | | **Automated Reminders** | Feature Not Available | 8.4 (1598 reviews) ✓ Verified | | **Policy Compliance Management** | Not enough data | 8.5 (1528 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.6 (1580 reviews) ✓ Verified | #### Platform | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Reporting** | Not enough data | 8.4 (1738 reviews) ✓ Verified | | **APIs / Integration** | Feature Not Available | 8.2 (1177 reviews) ✓ Verified | | **Internationalization** | Not enough data | 8.3 (1124 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.3 (1998 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 8.3 (1624 reviews) ✓ Verified | ### AP Automation | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 9.2/10 | 144 | #### Invoice Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Capture** | Not enough data | 9.2 (108 reviews) | | **Supplier Portal** | Not enough data | Feature Not Available | | **Repository** | Not enough data | 9.2 (99 reviews) | #### Invoice Processing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Matching** | Not enough data | 9.3 (99 reviews) | | **Payments** | Not enough data | 9.2 (103 reviews) | | **Workflows** | Not enough data | 9.4 (106 reviews) | | **Tax Compliance** | Not enough data | 9.3 (98 reviews) | #### Analytics | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Due Dates** | Not enough data | 9.2 (106 reviews) | | **Benchmarking** | Not enough data | Feature Not Available | | **KPIs** | Not enough data | 9.2 (98 reviews) | #### Integration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Accounting** | Not enough data | 9.4 (109 reviews) | | **Payment Integration** | Not enough data | 9.3 (102 reviews) | | **ERP** | Not enough data | 9.2 (107 reviews) | #### Risk | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Analysis** | Not enough data | Feature Not Available | | **Identification** | Not enough data | Feature Not Available | | **Scoring** | Not enough data | Feature Not Available | #### Recovery | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Recoup** | Not enough data | 9.0 (99 reviews) | | **Reporting** | Not enough data | 9.1 (102 reviews) | #### Audit | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Filters** | Not enough data | 9.2 (98 reviews) | | **Post Audits** | Not enough data | Feature Not Available | | **Overpayments** | Not enough data | 9.1 (97 reviews) | | **Duplicates** | Not enough data | 9.3 (102 reviews) | #### Fraud | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Vendor Checks** | Not enough data | 9.1 (97 reviews) | | **Data Generation** | Not enough data | 9.1 (102 reviews) | | **Monitoring** | Not enough data | 9.3 (100 reviews) | #### Agentic AI - AP Automation | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.4 (23 reviews) | | **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | | **Decision Making** | Not enough data | 9.4 (22 reviews) | ### Invoice Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 8.8/10 | 553 | #### Invoice Generation | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Templates** | Not enough data | 8.6 (369 reviews) ✓ Verified | | **Digital Invoices** | Not enough data | 8.9 (392 reviews) ✓ Verified | | **Recurring Invoices** | Not enough data | 8.8 (356 reviews) ✓ Verified | #### Invoice Processing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Approvals** | Not enough data | 9.0 (439 reviews) ✓ Verified | | **Batch Processing** | Not enough data | Feature Not Available | | **Consolidation** | Not enough data | Feature Not Available | | **Match Invoices** | Not enough data | 9.0 (228 reviews) ✓ Verified | #### Analytics | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Due Dates** | Not enough data | Feature Not Available | | **Cashflow** | Not enough data | 8.7 (326 reviews) ✓ Verified | | **KPIs** | Not enough data | 8.8 (297 reviews) ✓ Verified | | **Payment Tracking** | Not enough data | 9.1 (233 reviews) ✓ Verified | #### Integration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Accounting** | Not enough data | 8.9 (360 reviews) ✓ Verified | | **Payments** | Not enough data | Feature Not Available | | **ERP** | Not enough data | 8.8 (332 reviews) ✓ Verified | | **Account Sync** | Not enough data | 8.9 (211 reviews) ✓ Verified | #### Agentic AI - Invoice Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Cross-system Integration** | Not enough data | 8.7 (47 reviews) | | **Adaptive Learning** | Not enough data | 8.8 (47 reviews) | | **Proactive Assistance** | Not enough data | 8.8 (48 reviews) | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | 8.8/10 | 8 | | **SAP Concur** | 8.5/10 | 4840 | #### Expense Reporting | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Expense Automation** | Not enough data | 8.9 (415 reviews) ✓ Verified | | **Integration** | Not enough data | 8.5 (367 reviews) ✓ Verified | | **Compliance** | Not enough data | 8.9 (382 reviews) ✓ Verified | | **Mobile Functionality** | Not enough data | 8.6 (394 reviews) ✓ Verified | #### Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 8.2 (3406 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 8.3 (3219 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 8.5 (3161 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.3 (2374 reviews) ✓ Verified | #### Approval | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Rules** | Not enough data | 8.8 (391 reviews) ✓ Verified | | **Workflows** | Not enough data | 8.9 (391 reviews) ✓ Verified | | **Submit** | Not enough data | 9.2 (428 reviews) ✓ Verified | #### AI - Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Personalization** | Not enough data | 8.2 (102 reviews) | | **Predictive Analytics** | Not enough data | 8.1 (100 reviews) | | **Cost Savings** | Not enough data | 8.3 (107 reviews) | | **Efficiency** | Not enough data | 8.3 (104 reviews) | | **Real-Time Assistance** | Not enough data | 8.5 (103 reviews) | #### Agentic AI - Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.3 (55 reviews) | | **Proactive Assistance** | Not enough data | 8.2 (55 reviews) | #### Employee Risk Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management) --- ## Reviewer Demographics ### By Company Size | Segment | Amex GBT Neo | SAP Concur | |---|---|---| | **Small-Business** | 7.7% | 8.9% | | **Mid-Market** | 30.8% | 36.3% | | **Enterprise** | 61.5% | 54.9% | ### By Industry #### Amex GBT Neo - **Financial Services:** 15.4% - **Banking:** 15.4% - **Airlines/Aviation:** 15.4% - **Transportation/Trucking/Railroad:** 7.7% - **Telecommunications:** 7.7% - **Sports:** 7.7% - **Renewables & Environment:** 7.7% - **Information Technology and Services:** 7.7% - **Civil Engineering:** 7.7% - **Broadcast Media:** 7.7% #### SAP Concur - **Information Technology and Services:** 8.3% - **Computer Software:** 7.0% - **Hospital & Health Care:** 5.5% - **Higher Education:** 4.4% - **Financial Services:** 4.0% - **Marketing and Advertising:** 3.3% - **Accounting:** 3.1% - **Internet:** 2.8% - **Non-Profit Organization Management:** 2.6% - **Retail:** 2.6% - **Other:** 56.3% --- ## Alternatives ### Alternatives to Amex GBT Neo - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9102 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2039 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2408 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1594 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1537 reviews) - [Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews) — 4.3/5 stars (2255 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2453 reviews) - [Emburse Spend (formerly Abacus)](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews) — 4.5/5 stars (1123 reviews) ### Alternatives to SAP Concur - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2453 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.4/5 stars (2124 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1953 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1594 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (415 reviews) - [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6077 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9102 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews) --- ## Top Discussions ### Amex GBT Neo No discussions available for this product. ### SAP Concur - Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes > **Top comment:** "Yes, you are able to book rail tickets." - Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc." - Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments > **Top comment:** "9$ per month" - Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies. I used it in the past and required..." - Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neo-amexgbt-vs-sap-concur)