# Amex GBT Neo vs SAP Concur Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Amex GBT Neo. Users appreciate its **automation of invoice processing** and **user-friendly interface** , which streamline financial workflows and enhance efficiency.
- **Users say** that SAP Concur's mobile experience is particularly well-received, with features like **automatic expense creation** and **smart notifications** for mileage tracking making it easy to manage expenses on the go. In contrast, Amex GBT Neo, while noted for its ease of use, does not have the same level of mobile functionality highlighted by users.
- **Reviewers mention** that SAP Concur provides a more organized approach to travel management, allowing users to easily submit expenses, track approvals, and manage receipts. This is a key area where Amex GBT Neo, despite its strengths in travel planning, faces challenges in providing a comprehensive expense management solution.
- **According to verified reviews** , SAP Concur's integration capabilities with ERP systems are a standout feature, making financial processes more reliable. Users have noted that this integration is a significant advantage over Amex GBT Neo, which, while offering some automation, lacks the same depth of integration.
- **Users highlight** that Amex GBT Neo offers a solid interface for managing travel and expenses in one place, which is beneficial for those who prioritize simplicity. However, SAP Concur's robust features and higher ratings in areas like **quality of support** and **ease of administration** suggest it may be a better long-term partner for businesses.
- **G2 reviewers indicate** that while both products have their strengths, SAP Concur's higher ratings in **product direction** and overall satisfaction suggest a more favorable outlook for future updates and improvements, making it a more reliable choice for businesses looking for a long-term solution.



| | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Star Rating** | 3.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 13 | 7,128 | 
| **Largest Market Segment** | Enterprise (61.5% of reviews) | Enterprise (54.8% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $7.00 | 

---
## Top Pros & Cons

### Amex GBT Neo

**Not enough data**

### SAP Concur

Pros:
- Ease of Use (519 reviews)
- Expense Management (425 reviews)

Cons:
- Not Intuitive (106 reviews)
- Learning Curve (98 reviews)

---
## Ratings Comparison
| Rating | Amex GBT Neo | SAP Concur | 
|---|---|---|
  | **Meets Requirements** | 7.6 (11 reviews) | 8.7 (5970 reviews) | 
  | **Ease of Use** | 8.2 (11 reviews) | 8.0 (6051 reviews) | 
  | **Ease of Setup** | 8.1 (6 reviews) | 8.0 (1401 reviews) | 
  | **Ease of Admin** | 6.4 (6 reviews) | 8.1 (891 reviews) | 
  | **Quality of Support** | 8.3 (9 reviews) | 8.0 (4357 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.2 (6 reviews) | 8.1 (873 reviews) | 
  | **Product Direction (% positive)** | 10.0 (11 reviews) | 7.3 (5852 reviews) | 

---
## Pricing

### Amex GBT Neo

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SAP Concur

#### Entry-Level Pricing

Plan: Base

Price: Starting at $7.00

Description: For smaller businesses with basic expense reporting needs.

Key Features:
- Concur Expense

[Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Neo** | N/A | N/A |
| **SAP Concur** | 8.4/10 | 5229 |

#### Expense Reports

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Ease of Creating Expense Reports** | Not enough data | 8.5 (4551 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | Not enough data | 8.6 (3563 reviews) ✓ Verified | 
| **Smart Categorization** | Feature Not Available | 8.0 (3505 reviews) ✓ Verified | 
| **Digital Receipt Management** | Not enough data | 8.5 (4339 reviews) ✓ Verified | 
| **Employee Reimbursement** | Not enough data | 8.8 (4163 reviews) ✓ Verified | 
| **Currency Conversions** | Feature Not Available | 8.5 (2099 reviews) ✓ Verified | 
| **Credit Card Integration** | Not enough data | 8.6 (2894 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (100 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (115 reviews) | 

#### Travel Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 8.7 (5 reviews) | 8.2 (3406 reviews) ✓ Verified | 
| **Itinerary Management** | 8.7 (5 reviews) | 8.3 (3220 reviews) ✓ Verified | 
| **Trip Notifications** | 9.0 (5 reviews) | 8.5 (3162 reviews) ✓ Verified | 
| **Advanced Integrations** | Not enough data | 8.3 (2375 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Invoice Creation and Delivery** | Feature Not Available | 8.3 (1566 reviews) ✓ Verified | 
| **Electronic Payments** | Feature Not Available | 8.5 (1731 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.3 (1373 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Image-to-Text** | Not enough data | 8.9 (9 reviews) | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Receipt Capture** | Not enough data | 8.8 (3739 reviews) ✓ Verified | 
| **Mileage Tracking** | Not enough data | 8.6 (2462 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | Feature Not Available | 8.6 (2691 reviews) ✓ Verified | 

#### Platform

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Embedded AI / Machine Learning** | Feature Not Available | 7.8 (719 reviews) ✓ Verified | 
| **Complex Approval Workflow** | Not enough data | 8.1 (2086 reviews) ✓ Verified | 

#### Administration

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **PCI Regulation Compliant** | Not enough data | 8.3 (1164 reviews) ✓ Verified | 

#### Administration

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.3 (1432 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 8.5 (1717 reviews) ✓ Verified | 
| **Automated Reminders** | Feature Not Available | 8.4 (1599 reviews) ✓ Verified | 
| **Policy Compliance Management** | Not enough data | 8.5 (1529 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.6 (1581 reviews) ✓ Verified | 

#### Platform

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (1739 reviews) ✓ Verified | 
| **APIs / Integration** | Feature Not Available | 8.2 (1178 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.3 (1125 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.3 (1999 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.3 (1625 reviews) ✓ Verified | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Neo** | N/A | N/A |
| **SAP Concur** | 9.2/10 | 144 |

#### Invoice Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Capture** | Not enough data | 9.2 (109 reviews) | 
| **Supplier Portal** | Not enough data | Feature Not Available | 
| **Repository** | Not enough data | 9.2 (100 reviews) | 

#### Invoice Processing

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Matching** | Not enough data | 9.3 (100 reviews) | 
| **Payments** | Not enough data | 9.2 (104 reviews) | 
| **Workflows** | Not enough data | 9.4 (107 reviews) | 
| **Tax Compliance** | Not enough data | 9.3 (99 reviews) | 

#### Analytics

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | 9.3 (107 reviews) | 
| **Benchmarking** | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | 9.2 (99 reviews) | 

#### Integration

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 9.4 (110 reviews) | 
| **Payment Integration** | Not enough data | 9.3 (103 reviews) | 
| **ERP** | Not enough data | 9.2 (108 reviews) | 

#### Risk

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Analysis** | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | Feature Not Available | 
| **Scoring** | Not enough data | Feature Not Available | 

#### Recovery

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Recoup** | Not enough data | 9.0 (100 reviews) | 
| **Reporting** | Not enough data | 9.1 (103 reviews) | 

#### Audit

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Filters** | Not enough data | 9.2 (99 reviews) | 
| **Post Audits** | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | 9.1 (98 reviews) | 
| **Duplicates** | Not enough data | 9.3 (103 reviews) | 

#### Fraud

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Vendor Checks** | Not enough data | 9.1 (98 reviews) | 
| **Data Generation** | Not enough data | 9.1 (103 reviews) | 
| **Monitoring** | Not enough data | 9.3 (101 reviews) | 

#### Agentic AI - AP Automation

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 9.4 (24 reviews) | 
| **Decision Making** | Not enough data | 9.4 (23 reviews) | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Neo** | N/A | N/A |
| **SAP Concur** | 8.8/10 | 553 |

#### Invoice Generation

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Templates** | Not enough data | 8.6 (370 reviews) ✓ Verified | 
| **Digital Invoices** | Not enough data | 8.9 (393 reviews) ✓ Verified | 
| **Recurring Invoices** | Not enough data | 8.8 (357 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Approvals** | Not enough data | 9.0 (440 reviews) ✓ Verified | 
| **Batch Processing** | Not enough data | Feature Not Available | 
| **Consolidation** | Not enough data | Feature Not Available | 
| **Match Invoices** | Not enough data | 9.0 (229 reviews) ✓ Verified | 

#### Analytics

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | Feature Not Available | 
| **Cashflow** | Not enough data | 8.7 (327 reviews) ✓ Verified | 
| **KPIs** | Not enough data | 8.8 (298 reviews) ✓ Verified | 
| **Payment Tracking** | Not enough data | 9.1 (234 reviews) ✓ Verified | 

#### Integration

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 8.9 (361 reviews) ✓ Verified | 
| **Payments** | Not enough data | Feature Not Available | 
| **ERP** | Not enough data | 8.8 (333 reviews) ✓ Verified | 
| **Account Sync** | Not enough data | 8.9 (212 reviews) ✓ Verified | 

#### Agentic AI - Invoice Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (48 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (48 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (49 reviews) | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Neo** | 8.8/10 | 8 |
| **SAP Concur** | 8.5/10 | 4839 |

#### Expense Reporting

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Expense Automation** | Not enough data | 8.9 (416 reviews) ✓ Verified | 
| **Integration** | Not enough data | 8.5 (368 reviews) ✓ Verified | 
| **Compliance** | Not enough data | 8.9 (383 reviews) ✓ Verified | 
| **Mobile Functionality** | Not enough data | 8.6 (395 reviews) ✓ Verified | 

#### Travel Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 8.7 (5 reviews) | 8.2 (3406 reviews) ✓ Verified | 
| **Itinerary Management** | 8.7 (5 reviews) | 8.3 (3220 reviews) ✓ Verified | 
| **Trip Notifications** | 9.0 (5 reviews) | 8.5 (3162 reviews) ✓ Verified | 
| **Advanced Integrations** | Not enough data | 8.3 (2375 reviews) ✓ Verified | 

#### Approval 

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Rules** | Not enough data | 8.8 (392 reviews) ✓ Verified | 
| **Workflows** | Not enough data | 8.9 (392 reviews) ✓ Verified | 
| **Submit** | Not enough data | 9.2 (429 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Personalization** | Not enough data | 8.2 (103 reviews) | 
| **Predictive Analytics** | Not enough data | 8.2 (101 reviews) | 
| **Cost Savings** | Not enough data | 8.3 (108 reviews) | 
| **Efficiency** | Not enough data | 8.3 (105 reviews) | 
| **Real-Time Assistance** | Not enough data | 8.5 (104 reviews) | 

#### Agentic AI - Travel Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (56 reviews) | 

#### Employee Risk Management

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Neo** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)


**Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Amex GBT Neo | SAP Concur | 
|---|---|---|
| **Small-Business** | 7.7% | 8.9% | 
| **Mid-Market** | 30.8% | 36.3% | 
| **Enterprise** | 61.5% | 54.8% | 

### By Industry

#### Amex GBT Neo

- **Financial Services:** 15.4%
- **Banking:** 15.4%
- **Airlines/Aviation:** 15.4%
- **Transportation/Trucking/Railroad:** 7.7%
- **Telecommunications:** 7.7%
- **Sports:** 7.7%
- **Renewables & Environment:** 7.7%
- **Information Technology and Services:** 7.7%
- **Civil Engineering:** 7.7%
- **Broadcast Media:** 7.7%

#### SAP Concur

- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.0%
- **Hospital & Health Care:** 5.5%
- **Higher Education:** 4.4%
- **Financial Services:** 4.0%
- **Marketing and Advertising:** 3.3%
- **Accounting:** 3.1%
- **Internet:** 2.8%
- **Non-Profit Organization Management:** 2.6%
- **Retail:** 2.6%
- **Other:** 56.3%

---
## Alternatives

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---
## Top Discussions

### Amex GBT Neo

No discussions available for this product.

### SAP Concur

- Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes
  > **Top comment:** "Yes, you are able to book rail tickets."
- Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc."
- Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments
  > **Top comment:** "9$ per month"
- Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote
  > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies.
I used it in the past and required..."
- Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote
  > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neo-amexgbt-vs-sap-concur)