Introducing G2.ai, the future of software buying.Try now
Compare KDS Neo and SAP Concur 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ExpensePoint
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quadient Accounts Payable Automation by Beanworks
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Mercury
Visit Website
At a Glance
Market Segments
Enterprise (61.5% of reviews)
Enterprise (54.1% of reviews)
Entry-Level Pricing
No pricing available
$9/report average price*
Amex GBT Neo
Star Rating
(13)3.5 out of 5
Market Segments
Enterprise (61.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amex GBT NeoSAP Concur
Star Rating
(6,564)4.0 out of 5
Market Segments
Enterprise (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in Expense Automation with a score of 8.8, making it easier for employees to manage their expenses efficiently. In contrast, Amex GBT Neo, while still strong, has a slightly lower score of 8.5 in this area, indicating that users may find it less streamlined.
- Reviewers mention that SAP Concur's Digital Receipt Management feature, rated at 8.5, allows for seamless tracking and organization of receipts, which is crucial for accurate expense reporting. Amex GBT Neo, however, does not highlight this feature as prominently, leading to a less favorable user experience in this regard.
- G2 users highlight the superior Invoice Processing capabilities of SAP Concur, particularly in Matching and Payments, both scoring 9.2 and 9.0 respectively. Users on G2 note that Amex GBT Neo's invoice processing features, while competent, do not match the depth and efficiency found in SAP Concur.
- Reviewers mention that Amex GBT Neo shines in Trip Notifications, scoring 9.0, which provides users with timely updates about their travel plans. In comparison, SAP Concur's score of 8.5 indicates that while it offers notifications, they may not be as comprehensive or timely as those from Amex GBT Neo.
- Users say that SAP Concur's Bank/Credit Card Integration is highly rated at 8.6, allowing for easy syncing of transactions, which simplifies expense reporting. Amex GBT Neo, while also offering integration, scores slightly lower at 8.5, suggesting that users may experience minor inconveniences in this area.
- Reviewers mention that SAP Concur's Quality of Support is rated at 8.0, providing a solid support experience for users. In contrast, Amex GBT Neo has a higher score of 8.3, indicating that users may find their support services to be more responsive and helpful.
Pricing
Entry-Level Pricing
Amex GBT Neo
No pricing availableSAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Amex GBT Neo
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
7.6
11
8.7
5,749
Ease of Use
8.2
11
8.0
5,797
Ease of Setup
8.1
6
8.2
1,204
Ease of Admin
6.4
6
8.0
829
Quality of Support
8.3
9
8.1
4,191
Has the product been a good partner in doing business?
7.2
6
8.1
812
Product Direction (% positive)
10.0
11
7.3
5,646
Features by Category
Expense Reports
Not enough data
8.5
4358
|
Verified
Not enough data
8.6
3566
|
Verified
Feature Not Available
8.0
3504
|
Verified
Not enough data
8.5
4180
|
Verified
Not enough data
8.8
4144
|
Verified
Feature Not Available
8.5
2125
|
Verified
Not enough data
8.6
2895
|
Verified
Agentic AI - Expense Management
Not enough data
8.5
136
Not enough data
8.6
135
Travel Management
8.7
5
8.2
3377
|
Verified
8.7
5
8.3
3242
|
Verified
9.0
5
8.5
3196
|
Verified
Not enough data
8.3
2404
|
Verified
Client Invoicing
Feature Not Available
8.3
1601
|
Verified
Feature Not Available
8.5
1770
|
Verified
Not enough data
8.4
1413
|
Verified
Mobile
Not enough data
8.8
3653
|
Verified
Not enough data
8.6
2494
|
Verified
Feature Not Available
8.6
2730
|
Verified
Platform
Feature Not Available
7.9
729
|
Verified
Not enough data
8.2
2105
|
Verified
Administration
Not enough data
8.4
1208
|
Verified
Administration
Not enough data
8.4
1399
|
Verified
Not enough data
8.4
1584
|
Verified
Feature Not Available
8.5
1631
|
Verified
Not enough data
8.5
1484
|
Verified
Not enough data
8.6
1611
|
Verified
Platform
Not enough data
8.4
1705
|
Verified
Feature Not Available
8.2
1193
|
Verified
Not enough data
8.3
1165
|
Verified
Not enough data
8.5
1892
|
Verified
Not enough data
8.4
1641
|
Verified
Feature Not Available
Feature Not Available
Invoice Management
Not enough data
9.2
112
Not enough data
Feature Not Available
Not enough data
9.2
107
Invoice Processing
Not enough data
9.3
106
Not enough data
9.2
110
Not enough data
9.3
112
Not enough data
9.3
106
Analytics
Not enough data
9.3
112
Not enough data
Feature Not Available
Not enough data
9.2
106
Integration
Not enough data
9.3
114
Not enough data
9.3
110
Not enough data
9.2
112
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
107
Not enough data
9.2
110
Audit
Not enough data
9.2
106
Not enough data
Feature Not Available
Not enough data
9.1
105
Not enough data
9.3
110
Fraud
Not enough data
9.1
105
Not enough data
9.1
110
Not enough data
9.3
108
Agentic AI - AP Automation
Not enough data
9.4
29
Not enough data
9.4
29
Not enough data
9.5
29
Invoice Generation
Not enough data
8.7
375
|
Verified
Not enough data
8.9
391
|
Verified
Not enough data
8.8
361
|
Verified
Invoice Processing
Not enough data
9.0
442
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
233
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
334
|
Verified
Not enough data
8.8
305
|
Verified
Not enough data
9.1
235
|
Verified
Integration
Not enough data
8.8
363
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
333
|
Verified
Not enough data
8.9
218
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
52
Not enough data
8.8
52
Not enough data
8.8
52
Expense Reporting
Not enough data
8.9
411
|
Verified
Not enough data
8.5
367
|
Verified
Not enough data
8.9
387
|
Verified
Not enough data
8.7
399
|
Verified
Travel Management
8.7
5
8.2
3377
|
Verified
8.7
5
8.3
3242
|
Verified
9.0
5
8.5
3196
|
Verified
Not enough data
8.3
2404
|
Verified
Approval
Not enough data
8.8
399
|
Verified
Not enough data
8.9
395
|
Verified
Not enough data
9.2
425
|
Verified
AI - Travel Management
Not enough data
8.1
109
Not enough data
8.1
108
Not enough data
8.3
110
Not enough data
8.3
109
Not enough data
8.4
109
Agentic AI - Travel Management
Not enough data
8.3
61
Not enough data
8.2
61
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amex GBT Neo and SAP Concur are categorized as Travel Management and Expense Management
Unique Categories
Amex GBT Neo has no unique categories
SAP Concur is categorized as AP Automation and Invoice Management
Reviews
Reviewers' Company Size
Amex GBT Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.4%
Banking
15.4%
Airlines/Aviation
15.4%
Transportation/Trucking/Railroad
7.7%
Telecommunications
7.7%
Other
38.5%
Information Technology and Services
8.1%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.1%
Alternatives
Discussions
Amex GBT Neo has no discussions with answers
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 Comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
