# Amex GBT Neo vs Perk (formerly TravelPerk) Comparison --- ## AI Generated Summary - **G2 reviewers report** that Perk(formerly TravelPerk) excels in user experience, with many users highlighting its intuitive interface that simplifies the booking process. One user mentioned the ease of sending flight or hotel selections for manager approval without the hassle of payment details, making it a hassle-free experience. - **Users say** that Amex GBT Neo provides a comprehensive solution for managing both travel and expenses in one platform. Reviewers appreciate features like automated accounts payable and receivable, which save time and streamline financial processes. - **According to verified reviews** , Perk(formerly TravelPerk) stands out for its exceptional customer service, with users praising the support team for their responsiveness and assistance with booking issues. One user noted that the customer service was "truly 5-star," which significantly enhances the overall experience. - **Reviewers mention** that while Amex GBT Neo has a solid interface for planning trips, it sometimes struggles with meeting specific workflow needs, leading to configuration challenges. Users have expressed a desire for more flexibility in adapting the software to their unique requirements. - **G2 reviewers highlight** that Perk(formerly TravelPerk) offers a seamless setup process, with many users finding the initial onboarding straightforward and user-friendly. This ease of setup contributes to a quicker transition for teams looking to implement a new travel management solution. - **Users report** that Amex GBT Neo, while effective for enterprise-level needs, may not be as accessible for smaller businesses due to its complexity and pricing structure. In contrast, Perk(formerly TravelPerk) offers a free entry-level option, making it more appealing for mid-market companies looking for cost-effective solutions. | | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Star Rating** | 3.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 13 | 1,969 | | **Largest Market Segment** | Enterprise (61.5% of reviews) | Mid-Market (62.1% of reviews) | | **Entry Level Price** | No pricing available | Free 5 Bookings Per Month | --- ## Top Pros & Cons ### Amex GBT Neo **Not enough data** ### Perk (formerly TravelPerk) Pros: - Ease of Use (149 reviews) - Easy Booking (93 reviews) Cons: - Booking Issues (44 reviews) - Booking Confusion (36 reviews) --- ## Ratings Comparison | Rating | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Meets Requirements** | 7.6 (11 reviews) | 9.1 (1545 reviews) | | **Ease of Use** | 8.2 (11 reviews) | 9.3 (1562 reviews) | | **Ease of Setup** | 8.1 (6 reviews) | 9.3 (432 reviews) | | **Ease of Admin** | 6.4 (6 reviews) | 9.2 (263 reviews) | | **Quality of Support** | 8.3 (9 reviews) | 9.3 (1378 reviews) | | **Has the product been a good partner in doing business?** | 7.2 (6 reviews) | 9.2 (256 reviews) | | **Product Direction (% positive)** | 10.0 (11 reviews) | 8.9 (1473 reviews) | --- ## Pricing ### Amex GBT Neo #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Perk (formerly TravelPerk) #### Entry-Level Pricing Plan: Starter Price: Free 5 Bookings Per Month Description: First 5 bookings free each month, then it's 5% per booking Key Features: - Book all your business travel and accommodation from one place - Access to our global inventory - Consolidated invoicing [Browse all 3 editions](https://www.g2.com/products/perk-formerly-travelperk/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | 9.5/10 | 1313 | #### Expense Reports | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Creating Expense Reports** | Not enough data | 9.7 (36 reviews) ✓ Verified | | **Bank / Credit Card Integration** | Not enough data | 9.6 (45 reviews) ✓ Verified | | **Digital Receipt Management** | Not enough data | 9.5 (44 reviews) ✓ Verified | | **Employee Reimbursement** | Not enough data | 9.5 (33 reviews) ✓ Verified | | **Currency Conversions** | Feature Not Available | 9.5 (39 reviews) ✓ Verified | | **Credit Card Integration** | Not enough data | 9.5 (43 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 9.3 (1191 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 9.0 (929 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 9.1 (965 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.2 (551 reviews) ✓ Verified | #### Client Invoicing | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Invoice Creation and Delivery** | Feature Not Available | 9.5 (34 reviews) | | **Electronic Payments** | Feature Not Available | 9.9 (28 reviews) | | **Project Accounting / Revenue Recognition** | Not enough data | 9.7 (29 reviews) ✓ Verified | #### Generative AI - Expense Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Receipt Capture** | Not enough data | 9.8 (31 reviews) ✓ Verified | | **Mileage Tracking** | Not enough data | 9.7 (24 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | Feature Not Available | 9.1 (47 reviews) | #### Platform | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Embedded AI / Machine Learning** | Feature Not Available | 9.2 (27 reviews) | | **Complex Approval Workflow** | Not enough data | 9.2 (34 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **PCI Regulation Compliant** | Not enough data | 9.6 (27 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Business Tool Integration** | Not enough data | 9.8 (30 reviews) ✓ Verified | | **Workflow** | Not enough data | 9.3 (42 reviews) ✓ Verified | | **Policy Compliance Management** | Not enough data | 9.7 (34 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 9.5 (39 reviews) ✓ Verified | #### Platform | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Reporting** | Not enough data | 9.5 (38 reviews) ✓ Verified | | **APIs / Integration** | Feature Not Available | 9.3 (27 reviews) ✓ Verified | | **Internationalization** | Not enough data | 9.6 (38 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 9.2 (42 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 9.1 (36 reviews) ✓ Verified | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Setup | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Data** | Not enough data | Not enough data | | **Approvals** | Not enough data | Not enough data | | **Alignment** | Not enough data | Not enough data | #### Performance | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **KPIs** | Not enough data | Not enough data | | **Benchmarks** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Savings** | Not enough data | Not enough data | #### Payment Cards | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **One-time Virtual** | Not enough data | Not enough data | | **Recurring Virtual** | Not enough data | Not enough data | | **Physical** | Not enough data | Not enough data | #### Reporting | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Real time** | Not enough data | Not enough data | | **Multiple Views** | Not enough data | Not enough data | | **Export** | Not enough data | Not enough data | | **Budgets** | Not enough data | Not enough data | #### Payments | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Vendor** | Not enough data | Not enough data | | **Recurring** | Not enough data | Not enough data | | **Employee Reimbursements** | Not enough data | Not enough data | | **ACH** | Not enough data | Not enough data | #### Fraud & Risk Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Notifications** | Not enough data | Not enough data | | **Unique Cards** | Not enough data | Not enough data | | **Controls** | Not enough data | Not enough data | #### Agentic AI - Spend Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | 8.8/10 | 8 | | **Perk (formerly TravelPerk)** | 8.7/10 | 1428 | #### Expense Reporting | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Expense Automation** | Not enough data | 9.2 (141 reviews) ✓ Verified | | **Integration** | Not enough data | 9.0 (139 reviews) ✓ Verified | | **Compliance** | Not enough data | 9.2 (172 reviews) ✓ Verified | | **Mobile Functionality** | Not enough data | 9.0 (180 reviews) ✓ Verified | #### Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 9.3 (1191 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 9.0 (929 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 9.1 (965 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.2 (551 reviews) ✓ Verified | #### Approval | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Rules** | Not enough data | 9.1 (216 reviews) ✓ Verified | | **Workflows** | Not enough data | 9.1 (196 reviews) ✓ Verified | | **Submit** | Not enough data | 9.3 (210 reviews) ✓ Verified | #### AI - Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Personalization** | Not enough data | 7.5 (14 reviews) | | **Predictive Analytics** | Not enough data | 7.9 (13 reviews) | | **Cost Savings** | Not enough data | 7.5 (14 reviews) | | **Efficiency** | Not enough data | 7.2 (16 reviews) | | **Real-Time Assistance** | Not enough data | 7.8 (31 reviews) | #### Agentic AI - Travel Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.2 (8 reviews) | | **Proactive Assistance** | Not enough data | 8.7 (9 reviews) | #### Employee Risk Management | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | 8.5 (9 reviews) | | **Traveler Tracking** | Not enough data | 9.4 (6 reviews) | | **Risk Alerts & Safety Notifications** | Not enough data | 9.0 (5 reviews) | #### Sustainability & Reporting | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Travel Agency | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Agentic AI - Travel Agency | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to Perk (formerly TravelPerk) (2):** [Travel Agency Software](https://www.g2.com/categories/travel-agency), [Spend Management Software](https://www.g2.com/categories/spend-management) --- ## Reviewer Demographics ### By Company Size | Segment | Amex GBT Neo | Perk (formerly TravelPerk) | |---|---|---| | **Small-Business** | 7.7% | 20.5% | | **Mid-Market** | 30.8% | 62.1% | | **Enterprise** | 61.5% | 17.4% | ### By Industry #### Amex GBT Neo - **Financial Services:** 15.4% - **Banking:** 15.4% - **Airlines/Aviation:** 15.4% - **Transportation/Trucking/Railroad:** 7.7% - **Telecommunications:** 7.7% - **Sports:** 7.7% - **Renewables & Environment:** 7.7% - **Information Technology and Services:** 7.7% - **Civil Engineering:** 7.7% - **Broadcast Media:** 7.7% #### Perk (formerly TravelPerk) - **Information Technology and Services:** 15.8% - **Computer Software:** 13.5% - **Financial Services:** 8.4% - **Internet:** 4.8% - **Marketing and Advertising:** 3.9% - **Retail:** 2.1% - **Leisure, Travel & Tourism:** 2.1% - **Hospitality:** 1.9% - **Events Services:** 1.8% - **Telecommunications:** 1.5% - **Other:** 44.3% --- ## Alternatives ### Alternatives to Amex GBT Neo - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7055 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9090 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5640 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2384 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1573 reviews) - [Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews) — 4.3/5 stars (2097 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1521 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2419 reviews) - [Emburse Spend (formerly Abacus)](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews) — 4.5/5 stars (1119 reviews) ### Alternatives to Perk (formerly TravelPerk) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9090 reviews) - [Amex GBT Egencia](https://www.g2.com/products/amex-gbt-egencia/reviews) — 4.5/5 stars (888 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7055 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (378 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2384 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2419 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5640 reviews) - [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (714 reviews) --- ## Top Discussions ### Amex GBT Neo No discussions available for this product. ### Perk (formerly TravelPerk) - Title: [How can I create a voyage with 2 employees leaving from different places.](https://www.g2.com/discussions/15663-how-can-i-create-a-voyage-with-2-employees-leaving-from-different-places) — 3 comments, 2 upvotes > **Top comment:** "aws" - Title: [When will you release a mobile application?](https://www.g2.com/discussions/6231-when-will-you-release-a-mobile-application) — 1 comment, 1 upvote > **Top comment:** "The tool will be fully responsive by the end of the year (2017) and we shall release our native app by early 2018. As to the "why?" As a startup set out to..." - Title: [How do I contact for an emergency, any user can call?](https://www.g2.com/discussions/support-e420f435-a70a-4eb0-b27f-acebb25e0c0b) — 1 comment, 1 upvote > **Top comment:** "the best way is to simply open a chat window in Travelperk's app" - Title: [How much does this service cost?](https://www.g2.com/discussions/pricing-ac9b7e58-c7e1-47bc-85f5-74e9da1d527d) — 1 comment, 2 upvotes > **Top comment:** "Premium Service is 10€/Trip. Additional Options are available, like CO2-neutral, Risk management and Flexible Options" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neo-amexgbt-vs-perk-formerly-travelperk)