# NCR Voyix Counterpoint vs Shopify POS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Shopify POS excels in user-friendliness, with many users highlighting its intuitive interface that requires minimal training to get started. This ease of use is a significant advantage for businesses looking to onboard staff quickly.
- **Users say** that NCR Voyix Counterpoint offers extensive customization options, allowing businesses to tailor the software to their specific needs. Reviewers appreciate the ability to create custom fields and reports, which can be particularly beneficial for those with unique operational requirements.
- **According to verified reviews** , Shopify POS stands out for its seamless integration with online stores, making inventory management straightforward. Users value the convenience of having a unified system that connects both in-store and online sales.
- **Reviewers mention** that NCR Voyix Counterpoint can be complex to set up, with some users facing challenges during the implementation process. While it offers powerful features, the initial learning curve may be a hurdle for some businesses.
- **Users appreciate** that Shopify POS provides both software and hardware solutions, which simplifies the purchasing process for businesses. This all-in-one approach is particularly appealing for small businesses looking for a comprehensive point-of-sale system.
- **G2 reviewers highlight** that while NCR Voyix Counterpoint is highly customizable, it may not meet the needs of all users as effectively as Shopify POS, which has received higher satisfaction ratings overall. This suggests that businesses seeking a straightforward, reliable solution might prefer Shopify POS.



| | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Star Rating** | 3.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 31 | 367 | 
| **Largest Market Segment** | Mid-Market (53.6% of reviews) | Small-Business (79.0% of reviews) | 
| **Entry Level Price** | No pricing available | USD $89/month per location | 

---
## Top Pros & Cons

### NCR Voyix Counterpoint

Pros:
- Customization (1 reviews)
- Updates (1 reviews)

Cons:
- Technical Issues (1 reviews)

### Shopify POS

Pros:
- Ease of Use (34 reviews)
- Inventory Management (24 reviews)

Cons:
- Expensive (16 reviews)
- Limited Features (13 reviews)

---
## Ratings Comparison
| Rating | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
  | **Meets Requirements** | 7.3 (26 reviews) | 8.5 (300 reviews) | 
  | **Ease of Use** | 7.6 (26 reviews) | 8.8 (301 reviews) | 
  | **Ease of Setup** | 4.4 (9 reviews) | 8.8 (180 reviews) | 
  | **Ease of Admin** | 6.3 (9 reviews) | 8.9 (156 reviews) | 
  | **Quality of Support** | 7.0 (22 reviews) | 8.5 (286 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (8 reviews) | 8.9 (154 reviews) | 
  | **Product Direction (% positive)** | 7.3 (26 reviews) | 8.8 (300 reviews) | 

---
## Pricing

### NCR Voyix Counterpoint

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Shopify POS

#### Entry-Level Pricing

Plan: Shopify POS Pro

Price: USD $89/month per location

Description: Store management tools and omnichannel features essential for brick-and-mortar businesses.

Key Features:
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions

[Browse all 2 editions](https://www.g2.com/products/shopify-shopify-pos/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **NCR Voyix Counterpoint** | N/A | N/A |
| **Shopify POS** | 8.2/10 | 158 |

#### POS

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Credit Card Payments** | Not enough data | 8.6 (125 reviews) | 
| **Barcode Scanning** | Not enough data | 8.1 (102 reviews) | 
| **Hardware Integration** | Not enough data | 7.9 (116 reviews) | 
| **Price Adjustments** | Not enough data | 8.3 (118 reviews) | 
| **Receipts** | Not enough data | 8.6 (121 reviews) | 

#### Marketing

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Loyalty Programs** | Not enough data | 7.7 (104 reviews) | 
| **Email Marketing** | Not enough data | 8.2 (111 reviews) | 

#### Administration

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Inventory Management** | Not enough data | 8.3 (129 reviews) | 
| **Employee Management** | Not enough data | 7.9 (105 reviews) | 
| **Reporting** | Not enough data | 8.2 (130 reviews) | 
| **E-commerce Integration** | Not enough data | 8.8 (133 reviews) | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **NCR Voyix Counterpoint** | N/A | N/A |
| **Shopify POS** | 8.4/10 | 28 |

#### Payment Processing

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Encryption** | Not enough data | 9.2 (21 reviews) | 
| **Credit Card Processing** | Not enough data | 9.2 (24 reviews) | 
| **Mobile Payments** | Not enough data | 8.9 (23 reviews) | 
| **Digital Wallet Integration** | Not enough data | 9.2 (22 reviews) | 

#### Administration

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 9.0 (21 reviews) | 
| **E-commerce Integration** | Not enough data | 8.8 (21 reviews) | 
| **Processing Fees** | Not enough data | 8.2 (19 reviews) | 
| **POS Integration** | Not enough data | 8.2 (23 reviews) | 
| **Omnichannel** | Not enough data | 8.4 (23 reviews) | 
| **Levels 1 & 2** | Not enough data | 7.5 (21 reviews) | 
| **Level 3** | Not enough data | 8.0 (21 reviews) | 

#### Payment Options

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Multi-Currency** | Not enough data | 8.3 (21 reviews) | 
| **Online payment portal** | Not enough data | 7.8 (20 reviews) | 

#### Security

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **POS Verification** | Not enough data | 8.6 (23 reviews) | 

#### Platform

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Accounting integration** | Not enough data | 8.5 (20 reviews) | 
| **E-commerce Integration** | Not enough data | 8.5 (20 reviews) | 

### Retail Management Software

| Product | Score | Reviews |
|---|---|---|
| **NCR Voyix Counterpoint** | N/A | N/A |
| **Shopify POS** | 8.5/10 | 24 |

#### Payment

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Credit Card Payments** | Not enough data | 8.6 (18 reviews) | 
| **Loyalty Points** | Not enough data | 8.0 (18 reviews) | 
| **Digital Wallets** | Not enough data | 7.5 (18 reviews) | 
| **UPI Payment** | Not enough data | 8.3 (18 reviews) | 
| **Meal Voucher Redemption** | Not enough data | 7.7 (17 reviews) | 
| **Gift Voucher Redemption** | Not enough data | 8.3 (19 reviews) | 
| **Cash Payment** | Not enough data | 8.4 (19 reviews) | 
| **Installment Payment** | Not enough data | 8.2 (18 reviews) | 

#### Checkout

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Barcode Scanning** | Not enough data | 8.3 (18 reviews) | 
| **Bills/ e-Receipt** | Not enough data | 8.0 (17 reviews) | 
| **Integration** | Not enough data | 8.7 (15 reviews) | 
| **Order Booking** | Not enough data | 9.0 (15 reviews) | 
| **Return/Refund** | Not enough data | 7.7 (18 reviews) | 

#### Inventory Management

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Inventory Control** | Not enough data | 8.8 (17 reviews) | 
| **Low-stock Alerts** | Not enough data | 7.9 (16 reviews) | 
| **Product Categorization** | Not enough data | 7.9 (17 reviews) | 
| **Multilocation Inventory Tracking** | Not enough data | 8.2 (16 reviews) | 
| **Purchase Orders** | Not enough data | 8.8 (16 reviews) | 

#### Reporting and analytics

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Monitor Store KPIs** | Not enough data | 7.9 (18 reviews) | 
| **Real-time data** | Not enough data | 9.2 (16 reviews) | 
| **Exportable Reports** | Not enough data | 8.7 (15 reviews) | 
| **Remote Reporting** | Not enough data | 8.6 (17 reviews) | 

#### Customer Management

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Customer Sales History** | Not enough data | 8.8 (15 reviews) | 
| **Loyalty Management ** | Not enough data | 8.2 (16 reviews) | 
| **Customer Accounts** | Not enough data | 8.8 (16 reviews) | 

#### Team Management

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Employee Tracking** | Not enough data | 8.9 (16 reviews) | 
| **Quick Employee Training** | Not enough data | 9.1 (17 reviews) | 
| **Commission Tracking** | Not enough data | 8.6 (14 reviews) | 
| **Employee Accounts and Permission** | Not enough data | 9.0 (16 reviews) | 
| **Staff Scheduling** | Not enough data | 8.7 (15 reviews) | 

#### Help and support

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **24/7 Phone Support** | Not enough data | 8.2 (18 reviews) | 
| **Email and Chat Support** | Not enough data | 8.7 (17 reviews) | 
| **Account History** | Not enough data | 8.6 (16 reviews) | 
| **Webinars and Session** | Not enough data | 8.5 (14 reviews) | 
| **Customer Forum** | Not enough data | 8.7 (14 reviews) | 

#### Integration

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Accounting** | Not enough data | 8.5 (14 reviews) | 
| **E-commerce** | Not enough data | 9.1 (15 reviews) | 
| **Multi-store** | Not enough data | 8.6 (17 reviews) | 

### Retail Analytics

| Product | Score | Reviews |
|---|---|---|
| **NCR Voyix Counterpoint** | N/A | N/A |
| **Shopify POS** | 8.8/10 | 20 |

#### Data Management

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Consolidation
** | Not enough data | 8.9 (12 reviews) | 
| **Data types
** | Not enough data | 8.6 (13 reviews) | 
| **Correction** | Not enough data | 8.6 (13 reviews) | 
| **Cleansing** | Not enough data | 8.3 (13 reviews) | 
| **Validation
** | Not enough data | 8.8 (13 reviews) | 

#### Analytics

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **KPIs** | Not enough data | 8.7 (14 reviews) | 
| **Forecasting** | Not enough data | 9.0 (14 reviews) | 
| **Reports and Dashboards** | Not enough data | 9.0 (14 reviews) | 
| **Predictive analytics** | Not enough data | 8.7 (14 reviews) | 

#### Mobile

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Mobile dashboard** | Not enough data | 8.7 (15 reviews) | 
| **Mobile application** | Not enough data | 8.6 (16 reviews) | 

#### Platform Additional Functionality

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Cloud** | Not enough data | 8.7 (13 reviews) | 
| **On-Premise** | Not enough data | 8.8 (14 reviews) | 

#### Integration 

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Marketplace** | Not enough data | 8.7 (14 reviews) | 
| **Retail POS** | Not enough data | 8.9 (16 reviews) | 
| **Other software** | Not enough data | 8.6 (13 reviews) | 

#### Generative AI

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (15 reviews) | 

#### Agentic AI - Retail Analytics

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 9.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (6 reviews) | 
| **Decision Making** | Not enough data | 9.4 (6 reviews) | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **NCR Voyix Counterpoint** | N/A | N/A |
| **Shopify POS** | N/A | N/A |

#### Payments

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **NCR Voyix Counterpoint** | N/A | N/A |
| **Shopify POS** | 8.3/10 | 16 |

#### Reporting

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.8 (12 reviews) | 
| **Data Transfer Tools** | Not enough data | 7.7 (11 reviews) | 

#### Omnichannel Features 

| Feature | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Retail Management** | Not enough data | 7.4 (14 reviews) | 
| **POS Integration** | Not enough data | 8.6 (13 reviews) | 
| **Social Media Integration** | Not enough data | 8.0 (11 reviews) | 
| **Customer Service Integration** | Not enough data | 7.8 (12 reviews) | 
| **Marketing Tools** | Not enough data | 8.9 (11 reviews) | 
| **E-commerce Integration** | Not enough data | 9.0 (12 reviews) | 
| **ERP Integration** | Not enough data | 8.1 (13 reviews) | 

---
## Categories
**Shared Categories (2):** [Retail Management Software](https://www.g2.com/categories/retail-management-software), [Retail POS Systems](https://www.g2.com/categories/retail-pos)


**Unique to Shopify POS (3):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Retail Analytics Software](https://www.g2.com/categories/retail-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | NCR Voyix Counterpoint | Shopify POS | 
|---|---|---|
| **Small-Business** | 32.1% | 79.0% | 
| **Mid-Market** | 53.6% | 16.0% | 
| **Enterprise** | 14.3% | 5.0% | 

### By Industry

#### NCR Voyix Counterpoint

- **Retail:** 39.3%
- **Restaurants:** 10.7%
- **Museums and Institutions:** 7.1%
- **Consumer Goods:** 7.1%
- **Telecommunications:** 3.6%
- **Information Technology and Services:** 3.6%
- **Hospitality:** 3.6%
- **Health, Wellness and Fitness:** 3.6%
- **Glass, Ceramics & Concrete:** 3.6%
- **Food & Beverages:** 3.6%
- **Other:** 14.3%

#### Shopify POS

- **Retail:** 26.5%
- **Apparel & Fashion:** 12.5%
- **Marketing and Advertising:** 6.0%
- **Computer Software:** 4.8%
- **Information Technology and Services:** 4.2%
- **Consumer Goods:** 4.2%
- **Cosmetics:** 3.0%
- **Food & Beverages:** 2.7%
- **Automotive:** 1.8%
- **Health, Wellness and Fitness:** 1.5%
- **Other:** 33.0%

---
## Alternatives

### Alternatives to NCR Voyix Counterpoint

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [Retail Pro](https://www.g2.com/products/retail-pro/reviews) — 3.8/5 stars (33 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (238 reviews)
- [LS Retail](https://www.g2.com/products/ls-retail/reviews) — 4.4/5 stars (87 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [QuickBooks Point of Sale](https://www.g2.com/products/quickbooks-point-of-sale/reviews) — 4.1/5 stars (104 reviews)
- [SingleInterface](https://www.g2.com/products/singleinterface/reviews) — 4.7/5 stars (101 reviews)
- [HitPay](https://www.g2.com/products/hitpay/reviews) — 4.7/5 stars (97 reviews)

### Alternatives to Shopify POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (456 reviews)
- [Triple Whale](https://www.g2.com/products/triple-whale/reviews) — 4.5/5 stars (481 reviews)
- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2743 reviews)
- [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (584 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2011 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (370 reviews)

---
## Top Discussions

### NCR Voyix Counterpoint

No discussions available for this product.

### Shopify POS

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ncr-counterpoint-pos-vs-shopify-shopify-pos)