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Compare NCR Counterpoint Software and Shopify POS 
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At a Glance
Market Segments
Mid-Market (53.6% of reviews)
Small-Business (79.0% of reviews)
Entry-Level Pricing
No pricing available
USD $89/month per location
NCR Voyix Counterpoint
Star Rating
(31)3.7 out of 5
Market Segments
Mid-Market (53.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about NCR Voyix CounterpointShopify POS
Star Rating
(335)4.4 out of 5
Market Segments
Small-Business (79.0% of reviews)
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NCR Counterpoint excels in "Inventory Management" with features like "Low-stock Alerts" and "Multilocation Inventory Tracking," which help businesses maintain optimal stock levels across various locations. In contrast, Shopify POS users mention that while it offers solid inventory control, it lacks some advanced features that NCR provides.
- Reviewers mention that Shopify POS shines in "Ease of Use" and "Setup," scoring significantly higher than NCR Counterpoint. Users on G2 appreciate the intuitive interface and quick onboarding process, making it a preferred choice for small businesses looking for a straightforward solution.
- G2 users highlight that NCR Counterpoint's "Quality of Support" is satisfactory, but it falls short compared to Shopify POS, which boasts a higher rating in this area. Users report that Shopify's 24/7 Phone Support and responsive email and chat support make it easier to resolve issues promptly.
- Users say that Shopify POS offers superior "E-commerce Integration," allowing seamless connections with online stores, which is crucial for businesses looking to expand their sales channels. In contrast, NCR Counterpoint's integration capabilities are more limited, which can hinder online sales efforts.
- Reviewers mention that NCR Counterpoint has robust "Reporting & Analytics" features, particularly in "Sales Tracking" and "End of Day Reports," which provide detailed insights into business performance. However, users on G2 note that Shopify POS also offers strong reporting tools but lacks some of the depth found in NCR's analytics.
- Users report that Shopify POS's "Payment Processing" features, including "Digital Wallet Integration" and "Mobile Payments," are highly rated, making transactions smoother for customers. Conversely, while NCR Counterpoint supports various payment methods, users feel it does not match the flexibility and ease of Shopify's payment options.
Pricing
Entry-Level Pricing
NCR Voyix Counterpoint
No pricing availableShopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Free Trial
NCR Voyix Counterpoint
No trial information availableShopify POS
Free Trial is available
Ratings
Meets Requirements
7.3
26
8.5
282
Ease of Use
7.6
26
8.8
283
Ease of Setup
4.4
9
8.9
164
Ease of Admin
6.3
9
8.9
152
Quality of Support
7.0
22
8.5
269
Has the product been a good partner in doing business?
7.3
8
8.9
150
Product Direction (% positive)
7.3
26
8.8
282
Features by Category
POS
Not enough data
8.6
121
Not enough data
8.1
101
Not enough data
8.0
110
Not enough data
8.3
116
Not enough data
8.6
116
Marketing
Not enough data
7.7
102
Not enough data
8.2
109
Administration
Not enough data
8.3
120
Not enough data
7.8
105
Not enough data
8.3
123
Not enough data
8.7
121
Payment Processing
Not enough data
9.1
22
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
9.0
22
Administration
Not enough data
8.9
21
Not enough data
8.8
23
Not enough data
8.1
21
Not enough data
8.1
23
Not enough data
8.3
22
Not enough data
7.3
22
Not enough data
7.8
22
Payment Options
Not enough data
8.2
22
Not enough data
7.7
22
Security
Not enough data
8.5
23
Platform
Not enough data
8.4
22
Not enough data
8.5
22
Payment
Not enough data
8.5
19
Not enough data
7.8
19
Not enough data
7.5
19
Not enough data
8.1
19
Not enough data
7.7
19
Not enough data
8.2
19
Not enough data
8.5
20
Not enough data
8.2
19
Checkout
Not enough data
8.5
19
Not enough data
7.9
18
Not enough data
8.6
17
Not enough data
8.8
17
Not enough data
8.2
17
Inventory Management
Not enough data
8.5
18
Not enough data
8.0
18
Not enough data
8.2
18
Not enough data
8.1
17
Not enough data
8.6
17
Reporting and analytics
Not enough data
7.6
19
Not enough data
9.1
18
Not enough data
8.5
17
Not enough data
8.5
19
Customer Management
Not enough data
8.6
17
Not enough data
8.0
17
Not enough data
8.5
17
Team Management
Not enough data
8.7
17
Not enough data
9.0
18
Not enough data
8.5
16
Not enough data
8.7
17
Not enough data
8.5
17
Help and support
Not enough data
8.2
18
Not enough data
8.6
18
Not enough data
8.4
17
Not enough data
8.3
16
Not enough data
8.4
16
Integration
Not enough data
8.4
16
Not enough data
9.0
16
Not enough data
8.6
18
Data Management
Not enough data
8.6
14
Not enough data
8.3
15
Not enough data
8.5
14
Not enough data
8.2
15
Not enough data
8.7
15
Analytics
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.5
16
Mobile
Not enough data
8.7
15
Not enough data
8.4
16
Platform Additional Functionality
Not enough data
8.3
14
Not enough data
8.7
15
Integration
Not enough data
8.6
16
Not enough data
8.7
17
Not enough data
8.3
15
Generative AI
Not enough data
8.5
17
Agentic AI - Retail Analytics
Not enough data
8.1
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.2
8
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.7
13
Not enough data
7.6
12
Omnichannel Features
Not enough data
7.6
12
Not enough data
9.0
12
Not enough data
7.9
12
Not enough data
7.5
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
7.9
13
Categories
Categories
Shared Categories
NCR Voyix Counterpoint and Shopify POS are categorized as Retail Management Software and Retail POS
Unique Categories
NCR Voyix Counterpoint has no unique categories
Reviews
Reviewers' Company Size
NCR Voyix Counterpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
39.3%
Restaurants
10.7%
Museums and Institutions
7.1%
Consumer Goods
7.1%
Telecommunications
3.6%
Other
32.1%
Retail
25.4%
Apparel & Fashion
12.5%
Marketing and Advertising
6.0%
Consumer Goods
4.4%
Information Technology and Services
4.1%
Other
47.6%
Alternatives
Discussions
NCR Voyix Counterpoint has no discussions with answers
Shopify POS has no discussions with answers
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