Link copied to clipboard # NCR Voyix Counterpoint vs Retail Pro Comparison - What are their main differences? Share [ Export ](/compare/ncr-counterpoint-pos/retail-pro/export.csv) NCR Voyix CounterpointRetail Pro[+ Add Product](#) Reviews **NCR Voyix Counterpoint** [ 3.7/5(31) ](https://www.g2.com/products/ncr-counterpoint-pos/reviews#reviews) **Retail Pro** [ 3.8/5(33) ](https://www.g2.com/products/retail-pro/reviews#reviews) Pricing **NCR Voyix Counterpoint** No pricing available **Retail Pro** No pricing available **Pricing Insights** from reviews Time to Implement **NCR Voyix Counterpoint** Not enough reviews yet **Retail Pro** Not enough reviews yet Return on Investment **NCR Voyix Counterpoint** Not enough reviews yet **Retail Pro** Not enough reviews yet Perceived Cost **NCR Voyix Counterpoint** $$$$$ **Retail Pro** $$$$$ Average Discount **NCR Voyix Counterpoint** Not enough reviews yet **Retail Pro** Not enough reviews yet ![NCR Voyix Counterpoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc26757b2e05aeaf25d4c8115fd73ab7/ncr-counterpoint-pos.png "NCR Voyix Counterpoint") ![Retail Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f0e2e9c13aea5bb4b30246b6eead98c8/retail-pro.png "Retail Pro") G2 offers free advice on this comparison. 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Pros & Cons **NCR Voyix Counterpoint** [ Customization (1) ](https://www.g2.com/products/ncr-counterpoint-pos/reviews?filters%5Bsentiment_snippet%5D=2002571&qs=pros-and-cons#reviews)[ Updates (1) ](https://www.g2.com/products/ncr-counterpoint-pos/reviews?filters%5Bsentiment_snippet%5D=2002572&qs=pros-and-cons#reviews)[ Technical Issues (1) ](https://www.g2.com/products/ncr-counterpoint-pos/reviews?filters%5Bsentiment_snippet%5D=2002574&qs=pros-and-cons#reviews) **Retail Pro** Not enough data Screenshots **NCR Voyix Counterpoint** No screenshot available **Retail Pro** ![Retail Pro screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/39962/Retail_20Pro_Screenshot-1.png) Ratings Meets Requirements **NCR Voyix Counterpoint** 7.3 7.326 **Retail Pro** 8.3 8.324 Ease of Use **NCR Voyix Counterpoint** 7.6 7.626 **Retail Pro** 7.9 7.925 Ease of Setup **NCR Voyix Counterpoint** 4.4 4.49 **Retail Pro** 8.3 8.38 Ease of Admin **NCR Voyix Counterpoint** 6.3 6.39 **Retail Pro** 8.8 8.87 Quality of Support **NCR Voyix Counterpoint** 7.0 7.022 **Retail Pro** 7.8 7.824 Has the product been a good partner in doing business? **NCR Voyix Counterpoint** 7.3 7.38 **Retail Pro** 8.9 8.96 Product Direction (% positive) **NCR Voyix Counterpoint** 7.3 7.326 **Retail Pro** 6.6 6.624 Features Retail POS[Hide 79 FeaturesShow 79 Features](javascript:void(0);) Not enough data 9.3 10 POS Credit Card Payments Not enough data 9.3(won by default) 5 Barcode Scanning Not enough data 9.3(won by default) 5 Receipts Not enough data 9.7(won by default) 5 Hardware Integration Not enough data Not enough data Price Adjustments Not enough data Not enough data Electronic Payments Not enough data Not enough data Accounting Integration Not enough data Not enough data Marketing Loyalty Programs Not enough data Not enough data Email Marketing Not enough data Not enough data Administration Inventory Management Not enough data 9.4(won by default) 6 Reporting Not enough data 9.0(won by default) 5 Employee Management Not enough data Not enough data E-commerce Integration Not enough data Not enough data Electronic Signature Not enough data Not enough data Pricing Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Sales Tax Management Not enough data Not enough data Receipt Management Not enough data Not enough data Promotions Management Not enough data Not enough data Retail Management Not enough data Not enough data Commission Management Not enough data Not enough data Purchase Order Management Not enough data Not enough data Order Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Stock Management Not enough data Not enough data Cash Management Not enough data Not enough data Returns Management Not enough data Not enough data Discount Management Not enough data Not enough data Retail Inventory Management Not enough data Not enough data Additional Functionality Data Import/Export Not enough data Not enough data Check Printing Not enough data Not enough data Price Optimization Not enough data Not enough data Online Store Builder Not enough data Not enough data Customizable Fields Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Inventory Optimization Not enough data Not enough data Shopping Cart Not enough data Not enough data Customizable Reports Not enough data Not enough data Sales Reports Not enough data Not enough data Credit Card Processing Not enough data Not enough data AI Copilot Not enough data Not enough data Multi-Location Not enough data Not enough data Mobile App Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Backup Not enough data Not enough data Label Printing Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Multi-Currency Not enough data Not enough data Self Service Portal Not enough data Not enough data CRM Not enough data Not enough data Restaurant POS Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Inventory Tracking Not enough data Not enough data Customer Accounts Not enough data Not enough data For iPad Devices Not enough data Not enough data SSL Security Not enough data Not enough data Clock In/Out Not enough data Not enough data Transaction History Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Real-Time Data Not enough data Not enough data For Retail Not enough data Not enough data Offline Access Not enough data Not enough data Customer Database Not enough data Not enough data Payment Processing Not enough data Not enough data Barcode Recognition Not enough data Not enough data Real-Time Updates Not enough data Not enough data Customer History Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Ordering Automation Not enough data Not enough data Retail POS Not enough data Not enough data Product Catalog Not enough data Not enough data Inventory Replenishment Not enough data Not enough data Returns Tracking Not enough data Not enough data Data Synchronization Not enough data Not enough data Touch Screen Not enough data Not enough data Show 2 feature categories with incomplete data Retail Management Software[Hide 127 FeaturesShow 127 Features](javascript:void(0);) Not enough data Not enough data Payment Credit Card Payments Not enough data Not enough data Loyalty Points Not enough data Not enough data Digital Wallets Not enough data Not enough data UPI Payment Not enough data Not enough data Meal Voucher Redemption Not enough data Not enough data Gift Voucher Redemption Not enough data Not enough data Cash Payment Not enough data Not enough data Installment Payment Not enough data Not enough data Generative AI Not enough data Not enough data Electronic Payments Not enough data Not enough data Checkout Barcode Scanning Not enough data Not enough data Bills/ e-Receipt Not enough data Not enough data Integration Not enough data Not enough data Order Booking Not enough data Not enough data Return/Refund Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mail Order Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Inventory Management Inventory Control Not enough data Not enough data Low-stock Alerts Not enough data Not enough data Product Categorization Not enough data Not enough data Multilocation Inventory Tracking Not enough data Not enough data Purchase Orders Not enough data Not enough data Reporting and analytics Monitor Store KPIs Not enough data Not enough data Real-time data Not enough data Not enough data Exportable Reports Not enough data Not enough data Remote Reporting Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Management Customer Sales History Not enough data Not enough data Loyalty Management Not enough data Not enough data Customer Accounts Not enough data Not enough data Workflow Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Order Management Not enough data Not enough data Cash Flow Management Not enough data Not enough data Promotions Management Not enough data Not enough data Inventory Management Not enough data Not enough data Commission Management Not enough data Not enough data Returns Management Not enough data Not enough data Discount Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Lottery Management Not enough data Not enough data Receipt Management Not enough data Not enough data Employee Management Not enough data Not enough data Fuel Management Not enough data Not enough data Website Management Not enough data Not enough data Financial Management Not enough data Not enough data Franchise Operations Management Not enough data Not enough data Lead Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Task Management Not enough data Not enough data Calendar Management Not enough data Not enough data Brand Management Not enough data Not enough data Supply Chain Management Not enough data Not enough data Training Management Not enough data Not enough data Timesheet Management Not enough data Not enough data Marketing Management Not enough data Not enough data Audit Management Not enough data Not enough data Document Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Royalty Management Not enough data Not enough data Compliance Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Retail Inventory Management Not enough data Not enough data Sales Order Management Not enough data Not enough data Merchandise Management Not enough data Not enough data Shipping Management Not enough data Not enough data Warehouse Management Not enough data Not enough data Stock Management Not enough data Not enough data Team Management Employee Tracking Not enough data Not enough data Quick Employee Training Not enough data Not enough data Commission Tracking Not enough data Not enough data Employee Accounts and Permission Not enough data Not enough data Staff Scheduling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Job Scheduling Not enough data Not enough data Help and support 24/7 Phone Support Not enough data Not enough data Email and Chat Support Not enough data Not enough data Account History Not enough data Not enough data Webinars and Session Not enough data Not enough data Customer Forum Not enough data Not enough data Integration Accounting Not enough data Not enough data E-commerce Not enough data Not enough data Multi-store Not enough data Not enough data Online Store Not enough data Not enough data Additional Functionality Reporting & Statistics Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Multi-Location Not enough data Not enough data Loyalty Program Not enough data Not enough data Billing & Invoicing Not enough data Not enough data CRM Not enough data Not enough data Electronic Signature Not enough data Not enough data Performance Metrics Not enough data Not enough data Mobile Access Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Barcode Recognition Not enough data Not enough data Payment Processing Not enough data Not enough data Order Processing Not enough data Not enough data For Field Service Not enough data Not enough data Email Marketing Not enough data Not enough data Collaboration Tools Not enough data Not enough data Automatic Re-ordering Not enough data Not enough data Onboarding Not enough data Not enough data Activity Dashboard Not enough data Not enough data Search/Filter Not enough data Not enough data Forecasting Not enough data Not enough data API Not enough data Not enough data Customer Database Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Security Not enough data Not enough data Franchise Intranet Not enough data Not enough data Construction Tracker Not enough data Not enough data Credit Card Processing Not enough data Not enough data Customizable Templates Not enough data Not enough data Data Synchronization Not enough data Not enough data Inventory Optimization Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Inventory Replenishment Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Reporting/Analytics Not enough data Not enough data For Retail Not enough data Not enough data Offline Access Not enough data Not enough data Multi-Currency Not enough data Not enough data POS[Hide 58 FeaturesShow 58 Features](javascript:void(0);) Not enough data Not enough data Payments Credit Card Payments Not enough data Not enough data Partial Payments Not enough data Not enough data Split Payments Not enough data Not enough data Discounts Not enough data Not enough data Voided/Refunded Payments Not enough data Not enough data Store Credit Allocation Not enough data Not enough data Tip Adjustments Not enough data Not enough data Offline Payments Not enough data Not enough data Multidevice Payment Acceptance Not enough data Not enough data Next Day Deposits Not enough data Not enough data Electronic Payments Not enough data Not enough data Employee Management Employee Accounts Not enough data Not enough data Permissions Not enough data Not enough data Commission Tracking Not enough data Not enough data Tab Allocation Not enough data Not enough data Log/Shift Notes Not enough data Not enough data Staff Scheduling Not enough data Not enough data Floor Plans Not enough data Not enough data Customer Accounts Not enough data Not enough data Customer Management Loyalty Membership Not enough data Not enough data Customer Profiles Not enough data Not enough data Credit Card Filing Not enough data Not enough data Inventory Management Track Inventory Not enough data Not enough data Inventory Notifications Not enough data Not enough data Product Organization Not enough data Not enough data Multilocation Inventory Tracking Not enough data Not enough data Integrations Accounting Integrations Not enough data Not enough data Inventory Management Integrations Not enough data Not enough data E-Commerce Integrations Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Order Management Not enough data Not enough data Stock Management Not enough data Not enough data Analytics Sales Tracking Not enough data Not enough data Guest Counts Not enough data Not enough data End of Day Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Sales Reports Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Real-Time Data Not enough data Not enough data Offline Access Not enough data Not enough data Customer Database Not enough data Not enough data Payment Processing Not enough data Not enough data Activity Dashboard Not enough data Not enough data Generative AI Not enough data Not enough data Barcode Recognition Not enough data Not enough data Credit Card Processing Not enough data Not enough data Transaction History Not enough data Not enough data Restaurant POS Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Updates Not enough data Not enough data Customer History Not enough data Not enough data Billing & Invoicing Not enough data Not enough data CRM Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Ordering Automation Not enough data Not enough data API Not enough data Not enough data Retail POS Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data User Insights Reviewers' Company Size [![NCR Voyix Counterpoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc26757b2e05aeaf25d4c8115fd73ab7/ncr-counterpoint-pos.png "NCR Voyix Counterpoint")](https://www.g2.com/products/ncr-counterpoint-pos/reviews) NCR Voyix Counterpoint Small-Business(50 or fewer emp.) 32.1% Mid-Market(51-1000 emp.) 53.6% Enterprise(\> 1000 emp.) 14.3% [![Retail Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f0e2e9c13aea5bb4b30246b6eead98c8/retail-pro.png "Retail Pro")](https://www.g2.com/products/retail-pro/reviews) Retail Pro Small-Business(50 or fewer emp.) 37.0% Mid-Market(51-1000 emp.) 44.4% Enterprise(\> 1000 emp.) 18.5% Small-Business (50 or fewer emp.) 32.1% 37.0% Mid-Market (51-1000 emp.) 53.6% 44.4% Enterprise (\> 1000 emp.) 14.3% 18.5% Reviewers' Industry [![NCR Voyix Counterpoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc26757b2e05aeaf25d4c8115fd73ab7/ncr-counterpoint-pos.png "NCR Voyix Counterpoint")](https://www.g2.com/products/ncr-counterpoint-pos/reviews) NCR Voyix Counterpoint Retail 39.3% Restaurants 10.7% Museums and Institutions 7.1% Consumer Goods 7.1% Telecommunications 3.6% Other 32.1% [![Retail Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f0e2e9c13aea5bb4b30246b6eead98c8/retail-pro.png "Retail Pro")](https://www.g2.com/products/retail-pro/reviews) Retail Pro Retail 50.0% Apparel & Fashion 21.4% Design 7.1% Sports 3.6% Sporting Goods 3.6% Other 14.3% FAQs ## NCR Voyix Counterpoint vs Retail Pro FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Retail Pro vs NCR Voyix Counterpoint? Retail Pro stands out for its higher Ease of Setup and Quality of Support scores, while NCR Voyix Counterpoint is noted for its customization capabilities. | [Retail Pro](https://www.g2.com/products/retail-pro/reviews) | [NCR Voyix Counterpoint](https://www.g2.com/products/ncr-counterpoint-pos/reviews) | | --- | --- | | 3.8/5 (33 reviews) | 3.7/5 (31 reviews) | | Mid-Market | Mid-Market | | 8.3 | 4.4 | | 7.8 | 7.0 | | User-friendly setup and administration | Customization | ### How do the pricing models of Retail Pro and NCR Voyix Counterpoint compare? Retail Pro is rated higher for value, with a Price/Cost satisfaction score advantage over NCR Voyix Counterpoint. - **Retail Pro:** In recent reviews, many reviewers highlight satisfaction with the value provided by Retail Pro, noting its flexibility and ease of use. - **NCR Voyix Counterpoint:** Reviewers mention that NCR Voyix Counterpoint is considered expensive to upgrade and maintain, with some citing high costs as a drawback. ### What are the best alternatives to Retail Pro and NCR Voyix Counterpoint? The top three alternatives to Retail Pro and NCR Voyix Counterpoint are Shopify POS, LS Retail, and Lightspeed Retail. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Retail Pro](https://www.g2.com/products/retail-pro/reviews) | 3.8/5 (33) | Mid-Market | Reviewers highlight strong value and flexibility | User-friendly setup and administration | | [NCR Voyix Counterpoint](https://www.g2.com/products/ncr-counterpoint-pos/reviews) | 3.7/5 (31) | Mid-Market | Reviewers cite high upgrade and maintenance costs | Customization | | [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) | 4.4/5 (368) | Small-Business | — | — | | [LS Retail](https://www.g2.com/products/ls-retail/reviews) | 4.4/5 (87) | Mid-Market | — | — | | [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) | 4.0/5 (294) | Small-Business | — | — | ### Which Retail POS features should I prioritize when comparing Retail Pro and NCR Voyix Counterpoint? Buyers comparing Retail Pro and NCR Voyix Counterpoint should prioritize Ease of Setup, Quality of Support, Customization, Ease of Use, and Meets Requirements. - **Ease of Setup:** Retail Pro scores 8.3, NCR Voyix Counterpoint scores 4.4. - **Quality of Support:** Retail Pro scores 7.8, NCR Voyix Counterpoint scores 7.0. - **Customization:** NCR Voyix Counterpoint is cited for customization in recent reviews; Retail Pro does not have recent customization mentions. - **Ease of Use:** Retail Pro scores 7.9, NCR Voyix Counterpoint scores 7.6. - **Meets Requirements:** Retail Pro scores 8.3, NCR Voyix Counterpoint scores 7.3. ### What are the pros and cons of Retail Pro vs NCR Voyix Counterpoint? Retail Pro's headline strength is user-friendly setup and administration, while NCR Voyix Counterpoint is recognized for its customization capabilities. - **Retail Pro strengths:** Reviewers highlight ease of setup, user-friendly interface, and flexible administration. - **Retail Pro trade-offs:** Some reviewers note slow interface performance and the need for frequent logins. - **NCR Voyix Counterpoint strengths:** Customization is cited as a key benefit in recent reviews. - **NCR Voyix Counterpoint trade-offs:** Reviewers mention technical issues, frequent patches, and higher upgrade costs. ### Is Retail Pro or NCR Voyix Counterpoint better for small businesses? Retail Pro is the better fit for small businesses, as reflected by its higher Ease of Setup and user-friendly sentiment in recent reviews. - **Retail Pro:** Largest segment is Mid-Market, but recent reviews highlight ease of use and quick training, which are valued by small businesses. - **NCR Voyix Counterpoint:** Largest segment is Mid-Market, and reviewers note a steeper learning curve and higher complexity, which may be less suitable for small business needs. ### Which Retail POS platform has better integrations? Retail Pro and NCR Voyix Counterpoint are at parity for integrations, as neither has recent reviewer-cited integration data. - **Retail Pro:** No recent reviewer-cited integrations. - **NCR Voyix Counterpoint:** No recent reviewer-cited integrations. ### How do Retail Pro and NCR Voyix Counterpoint compare on customer support? Retail Pro and NCR Voyix Counterpoint are near parity on Quality of Support, with Retail Pro scoring 7.8 and NCR Voyix Counterpoint at 7.0, a difference below the materiality threshold. - **Retail Pro:** Reviewers describe generally positive support experiences, with several citing helpful vendor support and responsive assistance. - **NCR Voyix Counterpoint:** Reviewers report mixed support experiences, with some noting timely help and others mentioning delays or the need for paid service calls. ### Which is easier to implement, Retail Pro or NCR Voyix Counterpoint? Retail Pro is significantly easier to implement than NCR Voyix Counterpoint, with an Ease of Setup score advantage of 3.9 points. - **Retail Pro:** Reviewers consistently highlight straightforward setup and quick onboarding, with multiple reviews citing ease of training and deployment. - **NCR Voyix Counterpoint:** Reviewers report a more complex and time-consuming setup process, with several mentioning a steep learning curve and challenging transitions. Alternatives **NCR Voyix Counterpoint Alternatives** ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS") [ Shopify POS ](/products/shopify-shopify-pos/reviews) ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") [ Square Point of Sale ](/products/square-point-of-sale/reviews) ![Lightspeed Retail](https://images.g2crowd.com/uploads/product/hd_favicon/01445c38740431a615977d0cc80b1987/lightspeed-retail.svg "Lightspeed Retail") [ Lightspeed Retail ](/products/lightspeed-retail/reviews) ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") [ Toast ](/products/toast/reviews) **Retail Pro Alternatives** ![LS Retail](https://images.g2crowd.com/uploads/product/hd_favicon/082af40a25b013ea7c3c8ac8a6f6ceff/ls-retail.svg "LS Retail") [ LS Retail ](/products/ls-retail/reviews) ![Lightspeed Retail](https://images.g2crowd.com/uploads/product/hd_favicon/01445c38740431a615977d0cc80b1987/lightspeed-retail.svg "Lightspeed Retail") [ Lightspeed Retail ](/products/lightspeed-retail/reviews) ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") [ Square Point of Sale ](/products/square-point-of-sale/reviews) ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS") [ Shopify POS ](/products/shopify-shopify-pos/reviews) ## NCR Voyix Counterpoint vs Retail Pro When assessing the two solutions, reviewers found Retail Pro easier to use, set up, and administer. Reviewers also preferred doing business with Retail Pro overall. - Reviewers felt that Retail Pro meets the needs of their business better than NCR Voyix Counterpoint. - When comparing quality of ongoing product support, reviewers felt that Retail Pro is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of NCR Voyix Counterpoint over Retail Pro.