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Core Administrative Processing Systems Software
NaviNet Open
Zelis
NaviNet Open-vs-Zelis
Compare NaviNet Open and Zelis
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All Categories
Healthcare Payers' Core Administrative Processing Solutions
All Reviewers
Small-Business Reviewers
Mid-Market Reviewers
Large Enterprise Reviewers
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Sponsored
Service Center by Office Ally
4.6/5
(45)
Visit Website
At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
NaviNet Open
(14)
4.3
out of
5
NaviNet Open
By
NantHealth
Zelis
(17)
3.9
out of
5
Zelis
By
Zelis
At a Glance
Star Rating
(14)
4.3
out of
5
(17)
3.9
out of
5
Market Segments
Small-Business (57.1% of reviews)
Information
Mid-Market (41.2% of reviews)
Information
Pros & Cons
Not enough data
Response Speed
(2)
Staff Professionalism
(2)
Scheduling Issues
(1)
Entry-Level Pricing
No pricing available
No pricing available
NaviNet Open
Star Rating
(14)
4.3
out of
5
Market Segments
Small-Business (57.1% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about NaviNet Open
Zelis
Star Rating
(17)
3.9
out of
5
Market Segments
Mid-Market (41.2% of reviews)
Information
Pros & Cons
Response Speed
(2)
Staff Professionalism
(2)
Scheduling Issues
(1)
Entry-Level Pricing
No pricing available
Learn more about Zelis
NaviNet Open vs Zelis
Reviewers felt that NaviNet Open meets the needs of their business better than Zelis.
When comparing quality of ongoing product support, reviewers felt that NaviNet Open is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of NaviNet Open over Zelis.
Pricing
Entry-Level Pricing
NaviNet Open
No pricing available
Zelis
No pricing available
Free Trial
NaviNet Open
No trial information available
Zelis
No trial information available
Ratings
Meets Requirements
8.1
9
7.1
15
Ease of Use
7.6
9
7.2
15
Ease of Setup
Not enough data
6.4
12
Ease of Admin
Not enough data
6.7
12
Quality of Support
8.1
9
6.7
14
Has the product been a good partner in doing business?
Not enough data
6.7
12
Product Direction (% positive)
8.5
8
7.5
14
Features by Category
Healthcare Payers' Core Administrative Processing Solutions
Hide 7 Features
Show 7 Features
Not enough data
8.3
7
Administration
Process Automation - CAPS
Not enough data
Not enough data
Claims Processing - CAPS
Not enough data
Not enough data
Legacy Support - CAPS
Not enough data
Not enough data
Operations
Compliance - CAPS
Not enough data
Not enough data
Care Innovation - CAPS
Not enough data
8.3
(won by default)
5
Interoperability - CAPS
Not enough data
Not enough data
Cloud Hosted - CAPS
Not enough data
Not enough data
Bundled Pay Management
Hide 8 Features
Show 8 Features
Not enough data
7.0
5
Clinical
Patient Engagement - Bundled Pay Management
Not enough data
Feature Not Available
Clinical Communication - Bundled Pay Management
Not enough data
Feature Not Available
HIE - Bundled Pay Management
Not enough data
Feature Not Available
Patient Health Analysis - Bundled Pay Management
Not enough data
Feature Not Available
IT Systems Integration - Bundled Pay Management
Not enough data
Feature Not Available
Financial
Financial Data Collection - Bundled Pay Management
Not enough data
7.0
(won by default)
5
Provider Relationship Management - Bundled Pay Management
Not enough data
Not enough data
Financial Analysis - Bundled Pay Management
Not enough data
Not enough data
Healthcare Claims Management
Hide 7 Features
Show 7 Features
Not enough data
5.7
7
Efficiency
Claims Data Automation - Healthcare Claims Management
Not enough data
6.1
(won by default)
6
Electronic Submissions - Healthcare Claims Management
Not enough data
5.8
(won by default)
6
Clearinghouse Integration - Healthcare Claims Management
Not enough data
6.1
(won by default)
6
Claims Process Workflow - Healthcare Claims Management
Not enough data
6.4
(won by default)
7
Accuracy
Claims Resubmission - Healthcare Claims Management
Not enough data
5.0
(won by default)
5
Patient Data Security - Healthcare Claims Management
Not enough data
5.6
(won by default)
6
Claims Scrubbing - Healthcare Claims Management
Not enough data
4.7
(won by default)
5
Medical Billing
Hide 1 Feature
Show 1 Feature
Not enough data
Not enough data
Agentic AI - Medical Billing
Natural Language Interaction
Not enough data
Not enough data
Categories
Categories
Shared Categories
NaviNet Open
Zelis
NaviNet Open and Zelis are categorized as
Healthcare Payers' Core Administrative Processing Solutions
Unique Categories
NaviNet Open has no unique categories
Zelis is categorized as
Healthcare Claims Management
,
Medical Billing
, and
Bundled Pay Management
Reviews
Reviewers' Company Size
NaviNet Open
Small-Business
(50 or fewer emp.)
57.1%
Mid-Market
(51-1000 emp.)
35.7%
Enterprise
(> 1000 emp.)
7.1%
Zelis
Small-Business
(50 or fewer emp.)
35.3%
Mid-Market
(51-1000 emp.)
41.2%
Enterprise
(> 1000 emp.)
23.5%
Small-Business
(50 or fewer emp.)
57.1%
35.3%
Mid-Market
(51-1000 emp.)
35.7%
41.2%
Enterprise
(> 1000 emp.)
7.1%
23.5%
Reviewers' Industry
NaviNet Open
Medical Practice
42.9%
Hospital & Health Care
35.7%
Pharmaceuticals
7.1%
Mental Health Care
7.1%
Health, Wellness and Fitness
7.1%
Other
0.0%
Zelis
Hospital & Health Care
35.3%
Mental Health Care
23.5%
Insurance
23.5%
Medical Devices
5.9%
Health, Wellness and Fitness
5.9%
Other
5.9%
Alternatives
NaviNet Open Alternatives
eviCore Clinical Decision Support
Add intelliPath ePA
TriZetto QNXT
Add TriZetto QNXT
Veradigm Payerpath
Add Veradigm Payerpath
TriZetto Facets
Add TriZetto Facets
See all alternatives
Zelis Alternatives
Carepatron
Add Carepatron
ModMed
Add ModMed
Tebra (previously Kareo +...
Add Tebra (previously Kareo + PatientPop)
ClinicMind
Add ClinicMind
See all alternatives
Discussions
NaviNet Open Discussions
NaviNet Open has no discussions with answers
See all discussions
Zelis Discussions
Zelis has no discussions with answers
See all discussions
Ask NaviNet Open a Question
Contact NaviNet Open
Ask Zelis a Question
Contact Zelis
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NaviNet Open
Zelis
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