# NaviNet Open vs Zelis Comparison

| | NaviNet Open | Zelis | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 15 | 17 | 
| **Largest Market Segment** | Small-Business (53.3% of reviews) | Mid-Market (41.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### NaviNet Open

**Not enough data**

### Zelis

Pros:
- Response Speed (2 reviews)
- Staff Professionalism (2 reviews)

Cons:
- Scheduling Issues (1 reviews)

---
## Ratings Comparison
| Rating | NaviNet Open | Zelis | 
|---|---|---|
  | **Meets Requirements** | 7.7 (10 reviews) | 7.1 (15 reviews) | 
  | **Ease of Use** | 7.7 (10 reviews) | 7.2 (15 reviews) | 
  | **Ease of Setup** | Not enough data | 6.4 (12 reviews) | 
  | **Ease of Admin** | Not enough data | 6.7 (12 reviews) | 
  | **Quality of Support** | 7.8 (10 reviews) | 6.7 (14 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 6.7 (12 reviews) | 
  | **Product Direction (% positive)** | 7.4 (9 reviews) | 7.5 (14 reviews) | 

---
## Pricing

### NaviNet Open

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zelis

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Healthcare Payers' Core Administrative Processing Solutions

| Product | Score | Reviews |
|---|---|---|
| **NaviNet Open** | N/A | N/A |
| **Zelis** | 8.3/10 | 7 |

#### Administration

| Feature | NaviNet Open | Zelis | 
|---|---|---|
| **Process Automation - CAPS** | Not enough data | Not enough data | 
| **Claims Processing - CAPS** | Not enough data | Not enough data | 
| **Legacy Support - CAPS** | Not enough data | Not enough data | 

#### Operations

| Feature | NaviNet Open | Zelis | 
|---|---|---|
| **Compliance - CAPS** | Not enough data | Not enough data | 
| **Care Innovation - CAPS** | Not enough data | 8.3 (5 reviews) | 
| **Interoperability - CAPS** | Not enough data | Not enough data | 
| **Cloud Hosted - CAPS** | Not enough data | Not enough data | 

### Bundled Pay Management

| Product | Score | Reviews |
|---|---|---|
| **NaviNet Open** | N/A | N/A |
| **Zelis** | 7.0/10 | 5 |

#### Clinical

| Feature | NaviNet Open | Zelis | 
|---|---|---|
| **Patient Engagement - Bundled Pay Management** | Not enough data | Feature Not Available | 
| **Clinical Communication - Bundled Pay Management** | Not enough data | Feature Not Available | 
| **HIE - Bundled Pay Management** | Not enough data | Feature Not Available | 
| **Patient Health Analysis - Bundled Pay Management** | Not enough data | Feature Not Available | 
| **IT Systems Integration - Bundled Pay Management** | Not enough data | Feature Not Available | 

#### Financial

| Feature | NaviNet Open | Zelis | 
|---|---|---|
| **Financial Data Collection - Bundled Pay Management** | Not enough data | 7.0 (5 reviews) | 
| **Provider Relationship Management - Bundled Pay Management** | Not enough data | Not enough data | 
| **Financial Analysis - Bundled Pay Management** | Not enough data | Not enough data | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **NaviNet Open** | N/A | N/A |
| **Zelis** | 5.7/10 | 7 |

#### Efficiency 

| Feature | NaviNet Open | Zelis | 
|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | Not enough data | 6.1 (6 reviews) | 
| **Electronic Submissions - Healthcare Claims Management** | Not enough data | 5.8 (6 reviews) | 
| **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 6.1 (6 reviews) | 
| **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 6.4 (7 reviews) | 

#### Accuracy

| Feature | NaviNet Open | Zelis | 
|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | Not enough data | 5.0 (5 reviews) | 
| **Patient Data Security - Healthcare Claims Management** | Not enough data | 5.6 (6 reviews) | 
| **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 4.7 (5 reviews) | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **NaviNet Open** | N/A | N/A |
| **Zelis** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | NaviNet Open | Zelis | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Core Administrative Processing Systems Software](https://www.g2.com/categories/healthcare-payers-core-administrative-processing-solutions)


**Unique to Zelis (3):** [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Bundled Pay Management Software](https://www.g2.com/categories/bundled-pay-management)


---
## Reviewer Demographics

### By Company Size

| Segment | NaviNet Open | Zelis | 
|---|---|---|
| **Small-Business** | 53.3% | 35.3% | 
| **Mid-Market** | 40.0% | 41.2% | 
| **Enterprise** | 6.7% | 23.5% | 

### By Industry

#### NaviNet Open

- **Medical Practice:** 40.0%
- **Hospital & Health Care:** 33.3%
- **Mental Health Care:** 13.3%
- **Pharmaceuticals:** 6.7%
- **Health, Wellness and Fitness:** 6.7%

#### Zelis

- **Hospital & Health Care:** 35.3%
- **Mental Health Care:** 23.5%
- **Insurance:** 23.5%
- **Medical Devices:** 5.9%
- **Health, Wellness and Fitness:** 5.9%
- **Computer Software:** 5.9%

---
## Alternatives

### Alternatives to NaviNet Open

- [intelliPath ePA](https://www.g2.com/products/intellipath-epa/reviews) — 3.7/5 stars (10 reviews)
- [TriZetto QNXT](https://www.g2.com/products/trizetto-qnxt/reviews) — 4.3/5 stars (13 reviews)
- [Veradigm Payerpath](https://www.g2.com/products/veradigm-payerpath/reviews) — 4.1/5 stars (12 reviews)
- [TriZetto Facets](https://www.g2.com/products/trizetto-facets/reviews) — 4.3/5 stars (17 reviews)
- [Simple Fractal](https://www.g2.com/products/simple-fractal/reviews) — 4.9/5 stars (16 reviews)
- [Veradigm Revenue Cycle Services](https://www.g2.com/products/veradigm-veradigm-revenue-cycle-services/reviews) — 4.1/5 stars (16 reviews)
- [PLEXIS Payer Platforms](https://www.g2.com/products/plexis-payer-platforms/reviews) — 3.8/5 stars (4 reviews)
- [IntegriChain](https://www.g2.com/products/integrichain/reviews) — 0.0/5 stars (0 reviews)
- [HealthRules Payer](https://www.g2.com/products/healthrules-payer/reviews) — 4.5/5 stars (7 reviews)
- [Accenture Health Experience Platform](https://www.g2.com/products/accenture-health-experience-platform/reviews) — 3.5/5 stars (1 reviews)

### Alternatives to Zelis

- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (361 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (224 reviews)
- [Waystar](https://www.g2.com/products/waystar/reviews) — 4.4/5 stars (119 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) — 4.2/5 stars (127 reviews)
- [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) — 4.2/5 stars (118 reviews)
- [Rectangle Health](https://www.g2.com/products/rectangle-health/reviews) — 4.6/5 stars (116 reviews)

---
## Top Discussions

### NaviNet Open

No discussions available for this product.

### Zelis

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/navinet-open-vs-zelis)