Users report that intelliPath ePA excels in ease of use with a score of 8.5, making it more user-friendly compared to NaviNet Open, which has a lower score of 7.6. Reviewers mention that the intuitive interface of intelliPath ePA significantly reduces the learning curve for new users.
Reviewers mention that NaviNet Open shines in product direction, receiving a positive score of 8.5, indicating a strong commitment to future enhancements. In contrast, intelliPath ePA has a much lower score of 5.3, suggesting that users feel less confident about its future development.
Users on G2 highlight the quality of support for both products, with intelliPath ePA scoring 8.3 and NaviNet Open at 8.1. However, users report that intelliPath ePA's support team is particularly responsive and helpful, which enhances the overall user experience.
G2 users note that while both products offer compliance features, intelliPath ePA's compliance capabilities are more robust, particularly in Value-Based Performance Management Analytics, which is crucial for healthcare organizations. NaviNet Open, while competent, does not provide the same depth in this area.
Reviewers mention that intelliPath ePA's data visualization tools are particularly effective for financial and clinical data analysis, allowing users to derive actionable insights easily. In contrast, users report that NaviNet Open's data management features are less intuitive and require more manual effort to achieve similar results.
Users say that intelliPath ePA's process automation features, especially in claims processing, are highly praised for streamlining workflows, whereas NaviNet Open's automation capabilities are seen as basic and less effective in improving operational efficiency.
Pricing
Entry-Level Pricing
NaviNet Open
No pricing available
intelliPath ePA
No pricing available
Free Trial
NaviNet Open
No trial information available
intelliPath ePA
No trial information available
Ratings
Meets Requirements
8.1
9
8.9
9
Ease of Use
7.6
9
8.5
9
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.1
9
8.3
8
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