Compare Natero vs UserIQ

See this
comparison of Natero vs. UserIQ
based on data from user reviews. Natero rates 4.2/5 stars with 50 reviews. UserIQ rates 4.4/5 stars with 78 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
Natero
Free Trial Unavailable
UserIQ
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.0
8.4
Ease of Use
Ease of Use
7.2
7.8
Ease of Setup
Ease of Setup
6.7
7.3
Ease of Admin
Ease of Admin
8.5
8.2
Quality of Support
Quality of Support
9.0
9.4
Ease of Doing Business With
Ease of Doing Business With
9.6
9.6
Product Direction (% positive)
Product Direction (% positive)
8.7
9.7
Meets Requirements
Natero
8.0
UserIQ
8.4
Ease of Use
Natero
7.2
UserIQ
7.8
Ease of Setup
Natero
6.7
UserIQ
7.3
Ease of Admin
Natero
8.5
UserIQ
8.2
Quality of Support
Natero
9.0
UserIQ
9.4
Ease of Doing Business With
Natero
9.6
UserIQ
9.6
Product Direction (% positive)
Natero
8.7
UserIQ
9.7

Features

Customer Information
Customer Health Scores
Natero
8.5
UserIQ
8.7
Customer Monitoring
Natero
8.7
UserIQ
8.6
Customer Profiles
Natero
7.6
UserIQ
8.2
Playbooks
Natero
7.5
UserIQ
Not enough data available
Customer Segments
Natero
8.3
UserIQ
8.5
Product Engagement
Natero
8.4
UserIQ
8.8
Surveys
Natero
7.9
UserIQ
8.6
Predictions
Churn Risk
Natero
7.3
UserIQ
8.0
Upsell Opportunities
Natero
7.0
UserIQ
7.7
Custom Triggers
Natero
8.4
UserIQ
8.3
Machine Learning
Natero
6.9
UserIQ
6.2
Platform
Reporting & Dashboards
Natero
8.3
UserIQ
8.1
API & Integrations
Natero
8.3
UserIQ
8.4
Data Import & Export Tools
Natero
8.1
UserIQ
7.7
Workflow Capability
Natero
8.2
UserIQ
Not enough data available
Notifications
Natero
7.8
UserIQ
8.0
Customization
Natero
8.0
UserIQ
8.3
Scalability
Natero
8.4
UserIQ
8.5
Data Security
Natero
8.4
UserIQ
8.9
Performance & Reliability
Natero
8.3
UserIQ
8.2
User, Role, and Access Management
Natero
8.5
UserIQ
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.0%
43.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
48.0%
46.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.0%
10.3%
Natero
Small-Business
48.0%
Mid-Market
48.0%
Enterprise
4.0%
UserIQ
Small-Business
43.6%
Mid-Market
46.2%
Enterprise
10.3%

Reviewers' Industry

 
Computer Software
54.0%
Computer Software
33.3%
 
Information Technology and Services
12.0%
Marketing and Advertising
15.4%
 
Marketing and Advertising
10.0%
Internet
9.0%
 
Internet
8.0%
Information Technology and Services
6.4%
 
E-Learning
4.0%
Real Estate
2.6%
 
Other
12.0%
Other
33.3%
Natero
Computer Software
54.0%
Information Technology and Services
12.0%
Marketing and Advertising
10.0%
Internet
8.0%
E-Learning
4.0%
Other
12.0%
UserIQ
Computer Software
33.3%
Marketing and Advertising
15.4%
Internet
9.0%
Information Technology and Services
6.4%
Real Estate
2.6%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Anthony C.
User

Very hard to pinpoint as there are many. Really enjoy the option to upload almost any metric you would like via their API upload. Being in the CX industry, I can say that their support is top notch, in particular Echo Song was extremely helpful. She has...

User

I like that you can help the customers with prompts and tours of the tool and at the same time analyse and make the customer experience better without having to contact them.

Most Helpful Critical Review
Most Helpful Critical Review
User in Computer Software

we stopped using natero due to the repetitiveness of certain actions. we use salesforce right now and Natero is not aligning with SF enough to eliminate duplicate actions, also, we need Matero to draw from the Opportunity level not the Account level and...

User in Computer Software

UserIQ is still evolving so of course there are a few bugs or hiccups along the way. However, I'm sure it will continue to grow and be a great product in the future.

 
Natero
Most Helpful Favorable Review
Anthony C.
User

Very hard to pinpoint as there are many. Really enjoy the option to upload almost any metric you would like via their API upload. Being in the CX industry, I can say that their support is top notch, in particular Echo Song was extremely helpful. She has...

Most Helpful Critical Review
User in Computer Software

we stopped using natero due to the repetitiveness of certain actions. we use salesforce right now and Natero is not aligning with SF enough to eliminate duplicate actions, also, we need Matero to draw from the Opportunity level not the Account level and...

UserIQ
Most Helpful Favorable Review
User

I like that you can help the customers with prompts and tours of the tool and at the same time analyse and make the customer experience better without having to contact them.

Most Helpful Critical Review
User in Computer Software

UserIQ is still evolving so of course there are a few bugs or hiccups along the way. However, I'm sure it will continue to grow and be a great product in the future.

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 4
2 of 4
3 of 4
4 of 4

Videos

 No videos provided
Natero
No videos provided
UserIQ
Ask Natero a QuestionContact NateroAsk UserIQ a QuestionContact UserIQ
Add Product
Natero
Natero
UserIQ
UserIQ
Optimized for quick response