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At a Glance
Narvar
Narvar
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Narvar
TrackingMore
TrackingMore
Star Rating
(50)4.8 out of 5
Market Segments
Small-Business (82.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 50 Shipments Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Narvar excels in providing out-of-the-box solutions that enhance customer experience, with users appreciating the ease of customization to align with their brand aesthetics. This flexibility has reportedly led to a significant increase in revenue from previously basic transactional communications.
  • Users say that TrackingMore stands out for its exceptional customer service, particularly during initial support interactions. Reviewers have noted that the platform is easy to use, making it simple to update tracking details, which is crucial for maintaining customer satisfaction.
  • According to verified reviews, Narvar has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many have highlighted the user-friendly interface that simplifies basic updates, contributing to a smoother operational flow.
  • Reviewers mention that while Narvar has a solid market presence, TrackingMore is particularly favored by small businesses, which may find its features more tailored to their needs. This focus on smaller enterprises is reflected in the high percentage of reviews from that segment.
  • G2 reviewers highlight that Narvar has been effective in reducing order and tracking inquiries by a remarkable 86%, showcasing its ability to streamline customer interactions. This efficiency is a significant advantage for businesses looking to enhance their customer service capabilities.
  • Users report that TrackingMore's integration capabilities, such as with Moose Desk's tracking link, allow for a seamless tracking experience for customers. This feature is particularly beneficial for businesses that rely on AI-driven solutions to improve order tracking visibility.
Pricing
Entry-Level Pricing
Narvar
No pricing available
TrackingMore
Free
Free
50 Shipments Per Month
Browse all 4 pricing plans
Free Trial
Narvar
No trial information available
TrackingMore
Free Trial is available
Ratings
Meets Requirements
8.5
106
9.5
49
Ease of Use
8.2
106
9.4
49
Ease of Setup
7.7
86
9.5
39
Ease of Admin
8.0
59
9.4
21
Quality of Support
8.4
103
9.8
46
Has the product been a good partner in doing business?
8.6
60
9.8
22
Product Direction (% positive)
8.3
101
9.3
48
Features by Category
7.7
52
Not enough data
Labels
6.8
39
Not enough data
7.3
40
Not enough data
6.8
38
Not enough data
Order management
8.6
51
Not enough data
8.1
42
Not enough data
Feature Not Available
Not enough data
8.4
46
Not enough data
Carrier and rate management
Feature Not Available
Not enough data
7.9
39
Not enough data
Feature Not Available
Not enough data
Inventory management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
7.6
42
Not enough data
Feature Not Available
Not enough data
7.1
37
Not enough data
Supply Chain VisibilityHide 23 FeaturesShow 23 Features
Not enough data
9.1
5
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
9.0
5
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
7.9
69
Not enough data
Integrations
8.8
63
Not enough data
7.7
49
Not enough data
7.5
51
Not enough data
7.7
49
Not enough data
Tracking
8.9
60
Not enough data
7.8
53
Not enough data
Transactions
7.6
50
Not enough data
Feature Not Available
Not enough data
7.8
55
Not enough data
7.3
50
Not enough data
Not enough data
Not enough data
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.6
32
9.4
16
Agentic AI - Package Tracking
6.2
29
9.0
14
7.1
31
9.5
14
6.4
29
9.6
12
Categories
Categories
Shared Categories
Narvar
Narvar
TrackingMore
TrackingMore
Narvar and TrackingMore are categorized as Package Tracking
Unique Categories
Narvar
Narvar is categorized as Returns Management, Shipping Insurance, and Shipping
TrackingMore
TrackingMore is categorized as Supply Chain Visibility
Reviews
Reviewers' Company Size
Narvar
Narvar
Small-Business(50 or fewer emp.)
28.7%
Mid-Market(51-1000 emp.)
47.0%
Enterprise(> 1000 emp.)
24.3%
TrackingMore
TrackingMore
Small-Business(50 or fewer emp.)
82.0%
Mid-Market(51-1000 emp.)
14.0%
Enterprise(> 1000 emp.)
4.0%
Reviewers' Industry
Narvar
Narvar
Retail
31.3%
Apparel & Fashion
31.3%
Consumer Goods
8.7%
Pharmaceuticals
2.6%
Marketing and Advertising
2.6%
Other
23.5%
TrackingMore
TrackingMore
Retail
28.0%
Logistics and Supply Chain
12.0%
Consumer Goods
8.0%
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Other
40.0%
Alternatives
Narvar
Narvar Alternatives
AfterShip
AfterShip
Add AfterShip
ShipStation
ShipStation
Add ShipStation
parcelLab
parcelLab
Add parcelLab
Loop Returns
Loop Returns
Add Loop Returns
TrackingMore
TrackingMore Alternatives
Descartes MacroPoint
Descartes MacroPoint
Add Descartes MacroPoint
project44
project44
Add project44
AfterShip
AfterShip
Add AfterShip
Board
Board
Add Board
Discussions
Narvar
Narvar Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
TrackingMore
TrackingMore Discussions
What is Trackingmore used for?
1 Comment
Himanshu G.
HG
It is a perfect solution for the deals/ orders and their live status with a better experience. This site provide us a good platform which enables us to...Read more
Monty the Mongoose crying
TrackingMore has no more discussions with answers