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Compare Narvar and ShipHero 
Featured Products
At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Small-Business (84.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Narvar
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarShipHero
Star Rating
(186)4.4 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in overall user satisfaction, reflected in its higher G2 Score of 81.63 compared to Narvar's 66.14. Users appreciate ShipHero's ability to manage complex warehouse operations, with one reviewer stating it has become indispensable for their business.
- Users say that Narvar offers excellent out-of-the-box solutions for enhancing customer experience, particularly through its customizable features. Reviewers highlight how easy it is to integrate these solutions into their existing workflows, significantly reducing order and tracking inquiries.
- According to verified reviews, ShipHero is praised for its scalability, making it suitable for businesses of all sizes. Users note that it effectively manages inventory for multiple clients, which is a crucial feature for small businesses looking to grow.
- Reviewers mention that Narvar's user-friendly interface simplifies basic updates, allowing businesses to enhance their customer communication effortlessly. This ease of use has reportedly led to a significant increase in revenue from previously basic transactional emails.
- G2 reviewers highlight that while both products have strong support ratings, ShipHero edges out with slightly higher scores in quality of support and ease of administration. Users appreciate the responsive support team that helps them navigate the complexities of their operations.
- Users indicate that Narvar's strengths lie in its customer experience features, but some find it challenging to configure for specific workflows. In contrast, ShipHero, despite a steeper learning curve initially, ultimately provides a robust operating system that users can't imagine running their business without.
Pricing
Entry-Level Pricing
Narvar
No pricing availableShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Free Trial
Narvar
No trial information availableShipHero
No trial information availableRatings
Meets Requirements
8.5
106
8.4
157
Ease of Use
8.2
106
8.6
163
Ease of Setup
7.7
86
8.2
129
Ease of Admin
8.0
59
8.7
101
Quality of Support
8.3
103
8.5
157
Has the product been a good partner in doing business?
8.6
60
8.9
101
Product Direction (% positive)
8.2
101
8.8
151
Features by Category
Supply Chain Operations
Not enough data
8.5
88
Not enough data
7.7
75
Not enough data
8.6
89
Customer Management
Not enough data
8.2
83
Not enough data
8.2
86
Not enough data
7.4
81
Analytics
Not enough data
7.6
77
Not enough data
8.0
85
Not enough data
7.3
80
Labels
6.8
38
8.7
106
7.3
39
8.2
98
6.8
37
8.6
102
Order management
8.6
51
8.8
101
8.0
41
8.9
104
Feature Not Available
8.9
106
8.4
45
9.0
106
Carrier and rate management
Feature Not Available
8.4
86
8.1
39
8.4
91
Feature Not Available
8.4
84
Inventory management
Feature Not Available
7.9
95
Feature Not Available
7.8
82
Feature Not Available
8.0
81
Reports
7.6
41
8.5
100
Feature Not Available
8.4
101
7.1
36
8.0
91
Warehouse Definition
Not enough data
8.7
99
Not enough data
8.1
95
Not enough data
8.0
88
Logistics
Not enough data
7.6
78
Not enough data
8.2
98
Not enough data
9.0
100
Analytics
Not enough data
8.5
95
Not enough data
7.9
92
Not enough data
7.7
81
Inventory Management
Not enough data
8.0
90
Not enough data
8.0
91
Inventory Management Platform Features
Not enough data
8.8
98
Not enough data
8.4
94
Not enough data
8.5
97
Not enough data
7.9
95
Not enough data
8.5
96
Not enough data
8.3
87
Not enough data
7.3
87
Not enough data
8.7
97
Not enough data
7.4
85
Not enough data
8.4
92
Integrations
8.7
62
Not enough data
7.7
48
Not enough data
7.6
50
Not enough data
7.7
48
Not enough data
Tracking
8.9
59
Not enough data
7.8
52
Not enough data
Transactions
7.6
49
Not enough data
Feature Not Available
Not enough data
7.9
54
Not enough data
7.3
49
Not enough data
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
6.3
28
Not enough data
7.0
30
Not enough data
6.5
28
Not enough data
Categories
Categories
Shared Categories
Narvar and ShipHero are categorized as Shipping
Reviews
Reviewers' Company Size
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.3%
Apparel & Fashion
31.3%
Consumer Goods
9.6%
Pharmaceuticals
2.6%
Marketing and Advertising
2.6%
Other
22.6%
Logistics and Supply Chain
20.7%
Warehousing
15.6%
Consumer Goods
11.7%
Retail
11.2%
Apparel & Fashion
10.1%
Other
30.7%
Alternatives
Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
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