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Compare Narvar and ReturnLogic 
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At a Glance
Market Segments
Mid-Market (47.4% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Narvar
Star Rating
(127)4.2 out of 5
Market Segments
Mid-Market (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarReturnLogic
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Narvar excels in "Shipping" with a high rating of 9.2, making it a preferred choice for businesses that prioritize efficient shipping solutions. In contrast, ReturnLogic's shipping functionality received a lower rating of 6.7, indicating potential limitations in this area.
- Reviewers mention that ReturnLogic shines in "Quality of Support," achieving an impressive score of 9.8, which suggests that users feel well-supported and valued. Narvar, while still strong, has a lower support rating of 8.6, indicating that there may be room for improvement in customer service.
- G2 users highlight that ReturnLogic offers a "Free" entry-level price, making it an attractive option for small businesses looking to minimize costs. Narvar, on the other hand, does not provide a free tier, which could be a barrier for budget-conscious buyers.
- Users on G2 report that Narvar has a robust "E-Commerce" integration score of 9.2, which is crucial for businesses that rely heavily on online sales. ReturnLogic's score of 8.0 in this area suggests it may not integrate as seamlessly with e-commerce platforms.
- Reviewers mention that Narvar's "Order tracking" feature is rated at 8.8, indicating a strong capability in keeping customers informed about their orders. In comparison, ReturnLogic lacks in this area, with a lower score, which could affect customer satisfaction.
- Users say that ReturnLogic's "Refund" and "Credit" functionalities are rated highly at 9.3, suggesting that it provides a smooth process for handling returns and credits. Narvar's scores in these areas are slightly lower, which may impact user experience when managing returns.
Pricing
Entry-Level Pricing
Narvar
No pricing availableReturnLogic
Usage Based
Free
Per Month
No Platform Fee. No Overages. No Hidden Fees. Only pay for what you use.
For growing retailers looking to promote sales that stick.
- No overages
- Complete customization for returns portal
- Advanced reporting and custom dashboards
Free Trial
Narvar
No trial information availableReturnLogic
No trial information availableRatings
Meets Requirements
8.5
105
8.7
9
Ease of Use
8.2
105
9.1
9
Ease of Setup
7.7
85
8.0
5
Ease of Admin
8.0
59
9.7
5
Quality of Support
8.4
102
9.8
9
Has the product been a good partner in doing business?
8.6
60
10.0
5
Product Direction (% positive)
8.3
100
10.0
7
Features by Category
Labels
6.8
39
Not enough data
7.3
40
Not enough data
6.8
38
Not enough data
Order management
8.6
51
Not enough data
8.1
42
Not enough data
Feature Not Available
Not enough data
8.4
46
Not enough data
Carrier and rate management
Feature Not Available
Not enough data
7.9
39
Not enough data
Feature Not Available
Not enough data
Inventory management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
7.6
42
Not enough data
Feature Not Available
Not enough data
7.1
37
Not enough data
Integrations
8.7
62
8.0
5
7.7
50
7.0
5
7.6
52
8.0
5
7.7
50
7.0
5
Tracking
8.9
59
6.7
5
7.8
54
8.0
5
Transactions
7.6
51
8.0
5
Feature Not Available
8.7
5
7.9
56
9.3
5
7.4
51
9.3
5
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
6.3
30
Not enough data
7.1
31
Not enough data
6.4
29
Not enough data
Categories
Categories
Shared Categories
Narvar and ReturnLogic are categorized as Returns Management
Unique Categories
ReturnLogic has no unique categories
Reviews
Reviewers' Company Size
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReturnLogic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
31.6%
Retail
30.7%
Consumer Goods
8.8%
Pharmaceuticals
2.6%
Marketing and Advertising
2.6%
Other
23.7%
Apparel & Fashion
27.3%
Retail
18.2%
Consumer Goods
18.2%
Sporting Goods
9.1%
Media Production
9.1%
Other
18.2%
Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
ReturnLogic has no discussions with answers
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