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Compare Narvar and ReturnGO 
Featured Products
At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (82.2% of reviews)
Entry-Level Pricing
No pricing available
$23.00 Per Month
Narvar
Star Rating
(149)4.2 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarReturnGO
Star Rating
(90)4.8 out of 5
Market Segments
Small-Business (82.2% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Narvar excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ReturnGO. Users appreciate Narvar's out-of-the-box solutions that enhance customer experience, with one reviewer noting a substantial increase in revenue from improved transactional communications.
- Users say that Narvar's user-friendly interface makes it easy to implement basic updates, which has led to a remarkable reduction in order and tracking inquiries. In contrast, while ReturnGO also offers a user-friendly experience, it lacks the same level of customization and revenue impact reported by Narvar users.
- According to verified reviews, Narvar has a strong presence in the mid-market segment, which may appeal to larger businesses looking for robust solutions. Meanwhile, ReturnGO is favored by small businesses, with users highlighting its ability to streamline return and exchange processes effectively.
- Reviewers mention that Narvar's implementation process is straightforward, allowing businesses to quickly adapt the platform to their needs. On the other hand, ReturnGO users have praised its excellent customer support, which is particularly beneficial for small companies needing quick assistance.
- Users highlight that Narvar's features, such as customizable branding options, significantly enhance the customer experience. In comparison, ReturnGO's strengths lie in its efficient tracking of returns, with users appreciating the ease of managing returns from initial requests to fulfillment center receipts.
- G2 reviewers note that while Narvar has a higher overall satisfaction score, ReturnGO shines in specific areas like support quality and ease of use, with users commending its responsive support team and intuitive interface. This makes ReturnGO a strong contender for businesses prioritizing customer service and simplicity.
Pricing
Entry-Level Pricing
Narvar
No pricing availableReturnGO
Starter
$23.00
Per Month
20 returns included. $1.25 per extra return. Add-ons available.
- Full returns solution
- Variant exchange
- Return labels
Free Trial
Narvar
No trial information availableReturnGO
Free Trial is available
Ratings
Meets Requirements
8.5
114
9.2
84
Ease of Use
8.1
114
9.0
84
Ease of Setup
7.6
93
8.9
65
Ease of Admin
8.0
65
9.1
59
Quality of Support
8.3
111
9.8
83
Has the product been a good partner in doing business?
8.5
66
9.7
58
Product Direction (% positive)
8.2
109
9.9
85
Features by Category
Labels
6.8
39
7.9
7
7.3
40
9.0
7
6.8
38
7.5
6
Order management
8.6
52
8.9
6
8.1
42
8.3
6
Feature Not Available
7.5
6
8.4
46
8.3
6
Carrier and rate management
Feature Not Available
6.7
5
8.0
40
8.7
5
Feature Not Available
Feature Not Available
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reports
7.6
42
5.7
5
Feature Not Available
Feature Not Available
7.1
37
Feature Not Available
Integrations
8.8
68
9.6
79
7.7
49
8.8
58
7.5
51
8.2
58
7.7
50
9.0
56
Tracking
9.0
64
9.0
68
7.8
53
9.0
63
Transactions
7.6
51
9.4
71
Feature Not Available
9.4
72
7.9
56
9.6
74
7.3
50
9.5
70
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
6.2
29
Not enough data
7.2
32
Not enough data
6.4
31
Not enough data
Categories
Categories
Shared Categories
Narvar and ReturnGO are categorized as Returns Management and Shipping
Unique Categories
Narvar is categorized as Shipping Insurance and Package Tracking
ReturnGO has no unique categories
Reviews
Reviewers' Company Size
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReturnGO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.7%
Apparel & Fashion
30.9%
Consumer Goods
8.9%
Luxury Goods & Jewelry
3.3%
Pharmaceuticals
2.4%
Other
22.8%
Apparel & Fashion
44.4%
Retail
27.8%
Sporting Goods
6.7%
Consumer Goods
3.3%
Textiles
2.2%
Other
15.6%
Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
ReturnGO has no discussions with answers
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