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Compare Narvar and ReturnGO 
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At a Glance
Market Segments
Mid-Market (47.3% of reviews)
Small-Business (82.2% of reviews)
Entry-Level Pricing
No pricing available
$23.00 Per Month
Narvar
Star Rating
(124)4.2 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about NarvarReturnGO
Star Rating
(90)4.8 out of 5
Market Segments
Small-Business (82.2% of reviews)
Entry-Level Pricing
$23.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Narvar excels in its E-Commerce integrations with a score of 9.2, while ReturnGO shines even brighter with a score of 9.6, indicating a more seamless connection with online retail platforms.
- Reviewers mention that ReturnGO's Quality of Support is outstanding, scoring 9.9, compared to Narvar's 8.6, suggesting that users find ReturnGO's customer service to be significantly more responsive and helpful.
- G2 users highlight that ReturnGO offers superior transaction management features, particularly in Exchanges and Refunds, scoring 9.5 and 9.6 respectively, while Narvar's scores of 7.9 and 8.8 indicate room for improvement in these areas.
- Users on G2 report that Narvar's Ease of Setup is rated at 7.5, which is notably lower than ReturnGO's impressive 9.0, suggesting that Narvar may require more time and effort to implement effectively.
- Reviewers say that Narvar's Order Management features, particularly in Manage Orders, received a lower score of 6.7, while ReturnGO's Order Management capabilities are rated higher, indicating a more user-friendly experience for managing orders.
- Users mention that ReturnGO's Product Direction is rated a perfect 10.0, reflecting a strong confidence in the software's future development, while Narvar's score of 8.5 suggests that users may have some concerns about its ongoing evolution.
Pricing
Entry-Level Pricing
Narvar
No pricing availableReturnGO
Starter
$23.00
Per Month
20 returns included. $1.25 per extra return. Add-ons available.
- Full returns solution
- Variant exchange
- Return labels
Free Trial
Narvar
No trial information availableReturnGO
Free Trial is available
Ratings
Meets Requirements
8.5
103
9.2
84
Ease of Use
8.2
103
9.0
84
Ease of Setup
7.7
83
8.9
65
Ease of Admin
8.0
58
9.1
59
Quality of Support
8.3
100
9.8
83
Has the product been a good partner in doing business?
8.6
59
9.7
58
Product Direction (% positive)
8.2
98
9.9
85
Features by Category
Labels
6.7
38
7.9
7
7.1
38
9.0
7
6.8
38
7.5
6
Order management
8.6
50
8.9
6
8.0
40
8.3
6
Feature Not Available
7.5
6
8.4
45
8.3
6
Carrier and rate management
Feature Not Available
6.7
5
7.9
39
8.7
5
Feature Not Available
Feature Not Available
Inventory management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reports
7.5
41
5.7
5
Feature Not Available
Feature Not Available
7.1
37
Feature Not Available
Integrations
8.7
61
9.6
79
7.7
50
8.8
58
7.5
51
8.2
58
7.7
49
9.0
56
Tracking
8.9
58
9.0
68
7.8
53
9.0
63
Transactions
7.6
51
9.4
71
Feature Not Available
9.4
72
7.9
56
9.6
74
7.4
51
9.5
70
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
6.3
30
Not enough data
7.1
30
Not enough data
6.4
29
Not enough data
Categories
Categories
Shared Categories
Narvar and ReturnGO are categorized as Returns Management and Shipping
Unique Categories
Narvar is categorized as Shipping Insurance and Package Tracking
ReturnGO has no unique categories
Reviews
Reviewers' Company Size
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReturnGO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
32.1%
Retail
30.4%
Consumer Goods
8.9%
Marketing and Advertising
2.7%
Luxury Goods & Jewelry
2.7%
Other
23.2%
Apparel & Fashion
44.4%
Retail
27.8%
Sporting Goods
6.7%
Consumer Goods
3.3%
Textiles
2.2%
Other
15.6%
Discussions
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
ReturnGO has no discussions with answers
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